Company presenta1on
2016
Civi4a is the leading independent consultancy in the Bal1cs and Western CIS region 150+ employees 10 offices in 7 countries: Latvia, Lithuania, Estonia, Belarus, Russia, Ukraine, Moldova
AT GLANCE
SERVICES
CLIENTS
Home markets Countries in which we have completed projects
Management Consul1ng (Strategy & Innova1on, Organiza1on, Processes & Change, Sales & Export, Finance, IT) Grants & Project Management Market Research & Data Analy1cs Entrepreneurship Support & Startups Public Policy & Development 1 000+ clients 2 500+ projects 2 bn. EU grants a4racted Main industries: Public sector & Government Educa1on, R&D, Healthcare Energy & U1li1es Telecommunica1ons & ICT Finance, Insurance, Banking Manufacturing Retail & Wholesale Transport & Logis1cs
We also worked in the US, Iran, Kazakhstan, Senegal, Egypt, Malaysia, Zambia and other countries 2
With natural growth and M&A ac1vi1es Civi4a now has 10 offices in 7 countries
3
Flexible approach and interna1onal mindset have ensured successful coopera1on with clients in 30+ countries CENTRAL LOCAL 3RD PART GOVERNMENT GOVERNMENT DONORS
TOP TOP LOCAL INTERNATIONAL COMPANIES COMPANIES
PUBLIC OTHER INSTITUTIONS CONSULTANCIES
Lithuania
Latvia
Estonia
Ukraine
Tartu
Moldova
Kaliningrad
Romania
Druskininkai 4
Civi4a opera1ons have grown in size and diversified beyond the original roots in Lithuania and Estonia Civi7a group revenues 2013-‐2015, mln EUR 5.2
3.9
Hours billed by countries, 2015 112k hours billed in total Moldova Russia 1% Belarus 3% 4% Latvia 9%
3.4
Ukraine 10%
Lithuania 46%
Interna1onal 11% Estonia 16% 2013
2014
2015
Number of employees 2013-‐2015 114
117
Hours billed by sectors, 2015 154 49%
51%
Private Public
2013
2014
2015 5
We aim to bring the right minds together to challenge the boundaries and make meaningful changes for our clients Integrity We build rela1onships based on honest communica1on and personal approach
By choosing us you get
Regional presence and global reach Interna1onal mindset and flexible approach allow working on projects across the globe
AnalyOcs at core We gather top analy1c minds to serve businesses without industry limita1ons
No frills consulOng We work efficiently without was1ng client’s 1me or financial resources
150 employees 2 500 projects 2 bn EU grants
Impact-‐driven We take responsibility for crea1ng meaningful changes in lives of our clients
6
Team introduc1on
7
Team introduc1on Adam Saulis Vaina, Civi7a INT Partner CEO Counseling, Strategic Management, Mergers & Restructuring, Banking and Insurance, Furniture, Oil Refining, Energy Before: Associate Partner at McKinsey & Company, Wharton Business School, Harvard University Alina Stalbovskaja, Civi7a INT Business Development Manager
Antanas Špečkauskas, Civi7a LT Associate Partner Monitoring System Implementa1on, QMS Implementa1on, ICT project Management Before: Ernst & Young, Lean Management, Prince2 Prac11oner, Vilnius University Anton Shulyk, Civi7a UA CEO
Market Research, Cross-‐border Business Development, Mergers & Acquisi1ons, Professional services, Private equity Before: Bocconi University, Vilnius University
Financial and Managerial Accoun1ng, Project Management, Business Modeling and Valua1on, Financial Due Diligence Before: Kyiv Na1onal Economics University, Odessa Ins1tute of Finance
Anari Hagel, InternaOnal Tender Manager
Daniel Krutzinna, Civi7a BY Partner
Public Policy and Development, Capacity Building, Evalua1on and Impact Assessment, EU funds, Startups Before: CPD, Ministry of Finance of Estonia, Tallinn University
Mergers & Acquisi1ons, Financing, Priva1za1on, Market Entry CIS, Food processing, Retail, Manufacturing, Government Before: Capgemini, Roland Berger, Uniter, Kennedy School, Potsdam University
Ander Ojandu, Civi7a EE Partner
Danielius Stasiulis, Civi7a LT Associate Partner Startup Programs and Ecosystems, Export Management, Market Intelligence Before: Stockholm School of Economics in Riga, UC Berkeley, BlastMat, Cesim
Strategy Planning, EU financing, Innova1on Management, Tourism, Public sector, Wood Produc1on Before: Advisio, MindPark, University of Tartu
8
Team introduc1on Denis Dokutchiz, Civi7a BY Expert Strategy, Organiza1on, Process and Change, Sales and Export, Retail, Manufacturing Before: Milavitsa CSJS, Interfarmax, Sport-‐Fari, Bal1c Management Ins1tute, Minsk State Linguis1c University
Eglė Juodsnukytė, Civi7a LT Associate Partner Corporate Finance, PMO, Management Consul1ng, Large Scope Investment Projects, Valua1ons Before: Prime Investment, Stockholm School of Economics in Riga, Chartered Financial Analyst (CFA)
Donatas Voveris, Civi7a LT CEO and Associate Partner
GaOs Bolinskis, Civi7a LV Partner
Project Management, Strategic Planning, Investment Projects & Business Plans, Feasibly studies, Municipali1es, Start-‐ups Before: Inves1cijų Partneris, Execu1ve school at ISM University, PMP, ITIL
Marke1ng Research, Marke1ng Strategy, NPD, Customer Insight, Business Strategy, Communica1ons Before: Research Cube, Data Serviss, Stockholm School of Economics in Riga
Dmitrij Sosunov, Civi7a LT Associate Partner
Gediminas Rumšas, Civi7a LT Associate Partner
Procurement Management, EU Funding A4rac1on, Public sector, Educa1on, Transport, IT Before: Inves1cijų Partneris, Execu1ve school at ISM University
IT Management, IT Strategy, IS Specifica1on and Implementa1on Before: IT consul1ng, ECHO Konsultacijos, Ernst & Young, Vilnius University
Ecaterina Silova, Civi7a MD CEO Organiza1on, Process and Change, Professional Services Before: Stockholm School of Economics in Riga, Groningen University
Harri Tallinn, Project Manager of Ajujaht.ee Startup programs and ecosystems, Project & Program management, Lean startups, Startups, Evalua1on, EU funding Before: CPD, Ministry of Finance of Estonia, University of Tartu 9
Team introduc1on Inna Tusenkova, Civi7a RU CEO
Kiril Krivolap, Civi7a UA Business Development Manager
Project management, Cost op1miza1on, Pricing, IFRS, Personnel Mo1va1on and Appraisal Before: Business-‐Expert, HTK, Kaliningrad Technical Ins1tute
Strategy & Innova1on, Organiza1on, Processes and Change, Sales and Export, Government, Energy and U1li1es, Manufacturing Before: Astarta-‐Tanit, Veles Capital, SLAV, ASTRON Ukraine, Kyiv-‐Mohyla Business School, KHI
Irina Chubakova, Civi7a UA Expert
Lilit Palmar, Civi7a EE Partner
Market Research, Customer Data Analy1cs, Wholesale and Retail Before: Havas Discovery Ukraine, Prospects Intelligence, Prospects Group, Kyiv Na1onal Economics University
Strategic Management Consul1ng, Innova1ve product/service development, ICT, Service companies, Produc1on Before: Advisio, University of Tartu, Poznan University of Economics
Justė Pačkauskaitė, Civi7a LT Partner Strategy, Finance, Real estate management, Marke1ng strategies & Analy1cs, Telecoms Before: Prime Investment, CFA, Vilnius University
KęstuOs Jovaišas, Civi7a LT Partner Restructuring/process improvement, Policy analysis, Strategy, Government, Educa1on, Railways, State Before: Ernst & Young, Sportline, LEAN green belt, Six Sigma expert, Prince2, Vilnius University
MārOņš Bajārs, Civi7a LV CEO and Associate Partner Data Analysis, Strategic planning and Management, Pricing strategy for Sales or Margin op1miza1on, Telecoms, Insurance, Pharmaceu1cals Before: PwC, Stockholm School of Economics in Riga Meelis Niinepuu, Civi7a EE Partner Project Financing and Management, Infrastructure investments in Healthcare, Transporta1on, Environment, Energy Before: European Commission in Georgia, Rail Bal1ca, Innopolis, University of Tartu 10
Team introduc1on Pille Kams, Civi7a EE CEO and Partner Project management and financing, Local Governments, Universi1es, Hospitals Before: Tartu City Government, Head of Foreign Project Coordina1on Service, University of Tartu
Romas Ramanauskas, Civi7a LT Business Development Manager Grants and Project Management, Local and Central Government Before: Savvin, SENOJA, Ministry of Transport and Communica1ons of Lithuania, Vilnius University
Riivo Anton, Civi7a EE Partner
Sergey Dema, Civi7a UA Expert
Start-‐ups, Alterna1ve investments, Restructuring and Turn-‐around, IT, Manufacturing and Green Manufacturing, Crea1ve industries Before: Innopolis, Wiser Financial Advisors, Tartu University
Market research and Customer Data analy1cs, IT Management, Vendor Management, CRM, Business Processes Before: Havas Discovery Ukraine, Prospects Group, Janssen-‐Cilag / Johnson & Johnson
Rokas Šalaševičius, Civi7a LT Partner
Sergiu Diaconu, Civi7a Moldova Affiliate Partner
Strategy, Finance, Pricing, Customer Segmenta1on and Value Management, Telecoms, Retail, Energy Before: Ernst&Young Bal1c, Bite, Stanford University, Stockholm School of Economics in Riga
Marke1ng & Adver1sing, Business development, Strategy, Investment Management Before: ASCOM-‐GRUP, Energy Trust Switzerland, Publicis Groupe France, Newport University
TaOana ArvenO, Civi7a INT UK Country Manager Strategy and Innova1on, Cross-‐border Business Management, Professional services, Private Equity Before: Stockholm School of Economics in Riga, Academy of Economic Studies of Moldova
11
Estonia -‐ Latvia -‐ Lithuania -‐ Belarus – Russia – Ukraine – Moldova
www.civi4a.com
Service lines
Management Consul4ng: Strategy and Innova4on Elabora(on of corporate or business unit strategy Diagnos(cs of financial performance and internal processes and resources
External environment: market and compe(tors analysis
Results:
Assessment of ini(a(ves and opportuni(es, due diligence, feasibility study
Full picture of processes and performance of the company Outlined inefficiencies in the internal processes Clear understanding of company’s opportuni4es in the market
Facilita(on of strategy implementa(on Strategic sessions with the management and ac(on plan prepara(on
Financial model and implementa(on plan
Implementa(on support and performance monitoring
Results: Strategy ini4a4ves approved by management Ac4on plan of strategy implementa4on: 4metable, responsible executors for each stage New strategy is integrated in the company’s opera4ons
2
Management Consul4ng: Organiza4on, Processes and Change Organiza(onal structure development Defini(on of alterna(ve organiza(onal structures
Division of tasks and responsibili(es between business units
Results:
Assistance with decisions regarding centraliza(on of func(ons
Manageable organisa4onal structure Allocated func4ons Systemized strategic goals Op4mized payroll and reduced staff costs Clear mo4va4onal system for employees
Process mapping and op(miza(on SIPOC procedures mapping, development of process model framework
Review of core business func(ons (e.g. using LEAN, Six-‐Sigma)
Modelling of processes (e.g. using BPMN 2.0)
Results: Increased effec4veness of internal processes Transparent and integrated KPI system and tree of goals Designed repor4ng package
3
Management Consul4ng: Sales and Export Sales strategy in exis(ng markets Review and op(miza(on of customer and product porRolio
Review and op(miza(on of the pricing and distribu(on system
Results:
Forecast of financial performance aSer strategy implementa(on
Clear understanding of current distribu4on system Iden4fied opportuni4es and niches Op4mized distribu4on costs Sales force effec4veness growth
New markets penetra(on Iden(fica(on of the right markets to enter
Organiza(on of market visits and field researches
Results:
Development of new market entry strategy, contacts with poten(al counterparts
Full understanding of the new market Detailed ac4on plan on the market penetra4on Set up contacts with poten4al counterparts.
4
Management Consul4ng: Finance Instruments for strategic decision making Managerial accoun(ng and budge(ng
Value dashboards for management
Results:
Business plans and financial modelling
Meaningful profit or cost centers Value chain dashboards to see reasons behind results Strategic op4ons underpinned by robust financial plans to enable sound decision making
Assessment of company’s financial health Financial diagnos(cs
Financial / Commercial due diligence
Results:
Risk measurement and control
Health assessment based on financial benchmarks Independent opinion for your acquisi4ons Evalua4on of risk factors, their impact, risk mi4ga4on
5
Management Consul4ng: IT IT system op(miza(on Review of IT systems and infrastructure
Evalua(on of IT system usability, efficiency, integra(on and func(onality
IT spending evalua4on IT organiza4on model (insource vs outsource; centralized vs decentralised) Key and suppor4ve IT systems 5 year IT plan
Business and IT architecture Defini(on of IT systems architecture (e.g. based on TOGAF)
Results:
Development of change implementa(on plan for IT strategy
Redesign of business process by implemen(ng IT system
Results:
Coordina(on of project ac(vi(es and repor(ng (PMO)
Flexible to-‐be system architecture Processes aligning business and IT Managed resources across all program
6
Grants and Project Management Prepara(on for grant applica(on Consor(um building, partnership development
Project Idea development, iden(fica(on of finance opportunity
Results:
Project Proposal development
Iden4fied financing opportunity tailored for the client Thoroughly developed project scope Applica4on documents is prepared and submi^ed
Project implementa(on support Project management support services, coordina(on of partners
Project administra(on and progress repor(ng
Budget control and financial repor(ng
Results: Detailed project structure and implementa4on schedule Smooth-‐running project within 4me and budget restraints
7
Market Research and Customer Data Analy4cs Market research Client sa(sfac(on, loyalty, customer feedback
Market segmenta(on, brand and adver(sing research
Growth opportunity iden(fica(on by segment (get, increase, keep)
Deep understanding of the market and its current trends in quan4ta4ve and qualita4ve terms Defini4on of company’s posi4on in the market, poten4al threats and opportuni4es
Customer data analy(cs and value management Customer segmenta(on, 360° degree view
Results:
New product tests, demand and price elas(city tests
Historic and new marke(ng ac(vity efficiency and ROI analysis
Results:
Clear understanding of customer base Clear vision on how to grow value of each customer segment Understanding, which marke4ng ac4vi4es work/ do not work for which segment
8
Public Policy Development Public policy guidelines Analysis of stakeholders and best foreign prac(ces
Cost-‐benefit analysis of policy choices
Results:
Public policy norma(ve documents
Independent overview of public policy area Qualified cost-‐benefit analysis of public policy choices Public policy guidelines translated into governing documents
Industry strategies Rigorous decision making methodology
Financial assessment development scenarios
Results:
Comprehensive strategy documents
Clear and rigorous frameworks for decision making Financial forecast of industry development scenarios Clear and highly readable strategy documents
9
Public Policy and Development: Evalua4ons Evalua(ons Ex-‐ante evalua(ons and regulatory impact assessment
Results oriented monitoring and interim evalua(ons
Results:
Ex-‐post evalua(ons
Independent overview of possible public policy improvements Analysis of expected impact and likelihood to achieve programme‘ goals Best prac4ces for the design of new programmes
10
Entrepreneurship Support and Startups Suppor(ng entrepreneurs Business development and coaching
Prepara(on for early stage capital raising and investor rela(ons
Results:
Fast-‐growth support: opera(ons management
Clear, precise, realis4c but ambi4ous ac4on plan Investor deck, including pitch and financials, and a short-‐list of investors Our team aboard your ship, steering it forward
Startup and entrepreneurship support Crea(on and implementa(on of startup support programmes
Startup ecosystem design, strategy and implementa(on
Corporate programs: VC arm crea(on and spin-‐off facilita(on
Results: Clear and structured vision of startup support programme opera4ons Holis4c view on the startup ecosystem and strategic ini4a4ves control New startup opportuni4es for your corpora4on at hand
11
Industries
1
Central government (1) 2013-‐2014 Ministry of Economy, LT
2011 Ministry of Interior, LT
2013 Ministry of Finance, LT
2014-‐2015 Ministry of Economy, LT
Plan for consolida9on of regulatory ins9tu9ons
Public administra9on monitoring system development
Development of state-‐ owned real estate governance model, IS implementa9on PMO
IT systems review of more than 60 regulatory ins9tu9ons
2012-‐2013 Ministry of Environment, LT
2014 Ministry of Culture of Republic of Latvia, LT
2014 Regional Council of Southwest Finland, LV, EE, FI, SE
2012 Ministry of Finance, LV
Interim evalua9on of investments in water supply and sewage treatment systems in Lithuania
Wage comparison of cultural organiza9ons in the Bal9cs
Ex-‐ante evalua9on of the Central Bal9c cross-‐border coopera9on (ETC) programme
Short and mid-‐term econometric predic9on models for forecas9ng Latvian GDP
* Excludes environment, health, educa9on, tourism, energy and startup projects where projects are categorized into industry sectors 2
Central government (2) 2012-‐2013 Estonian Ministry of Social Affairs, EE
2015 Estonian Ministry of Social Affairs, EE
Ex ante evalua9on of the Poverty Reduc9on Opera9onal Programme in Estonia
Career days for young people development from the concept of events to implementa9on
2013 Ministry of Environment, EE
2015 Ministry of Environment, EE
2014 Ministry of Environment, EE
Analysis of the contribu9on of Estonian Living Environment OP to the priori9es of the Bal9c Sea macro-‐region strategy
Analysis of the impact of construc9on and demoli9on waste management requirements
Analysis of the socio-‐ economic impact of the need for expansion of nitrate sensi9ve areas
2014, 2015 Estonian Ministry of Social Affairs, EE Development and implementa9on of annual equal opportuni9es awareness raising seminar „Equal Payday“
2012-‐2013 Estonian Ministry of Social Affairs, EE Development and implementa9on of training programme "Gender Equality at Workplace" 2015 Ministry of Finance of Estonia, EE Roadshow about Structural Funds
* Excludes environment, health, educa9on, tourism, energy and startup projects where projects are categorized into industry sectors 3
Central government (3) 2012-‐2013 Ministry of Finance of Estonia, EE
2011 Ministry of Finance of Estonia, EE
2011 Ministry of Finance of Estonia, EE
2010 Ministry of Finance of Estonia, EE
Ex-‐ante evalua9on of the Partnership Agreement and Opera9onal Programmes 2014-‐2020
Evalua9on of the effec9veness and impact of administra9ve capacity development interven9ons
Interim evalua9on of Structural Assistance for 2007-‐2013
Interim evalua9on of the Communica9on Plans for Structural Assistance 2007-‐2013
2014 Ministry of Finance of Estonia, EE
2015 Ministry of Finance of Estonia, EE
2012, 2015 Estonian Ministry of the Interior, EE
2014 Estonian Ministry of Foreign Affairs, EE, BY
Ex-‐ante evalua9on of financial instruments planned in 2014-‐2020 ESIF programmes
The economic impact of the new Public Procurement Act on contrac9ng authori9es and tender par9cipants
Ex-‐post evalua9ons of the External Border Fund, European Return Fund and European Refugee Fund
Elabora9on of entrepreneurship educa9on development concept in Belarus
* Excludes environment, health, educa9on, tourism, energy and startup projects where projects are categorized into industry sectors 4
Central government (4) 2015 Ministry of Public Finance of Romania, RO
2009-‐2010 Ministry of Public Finance of Romania, RO
2010 Ministry of Public Finance of Romania, RO
Study tour to Bal9cs within intermediate evalua9on of the Romanian HR Development Programme
Interim Evalua9on of the PHARE and Transi9on Facility programme in Romania
Assessment of effec9veness and consistency of the grants assigned under the Schengen Facility 2007-‐2009
2015 UNDP Moldova for Ministry of Interior of Republic of Moldova, MD Client capabili9es (CPESS) development
2015-‐2016
World Bank and Ministry of Social Policy of Ukraine, UA
Research on error and fraud control in social assistance in Ukraine * Excludes environment, health, educa9on, tourism, energy and startup projects where projects are categorized into industry sectors 5
Governmental agencies 2011-‐2012 Enterprise Estonia, EE
2013, 2015 Enterprise Estonia, EE
2013 Investment and Development Agency, LV
2014 -‐ 2015 Na9onal Paying Agency, Ministry of Agriculture, LT
Sector based fact sheets for wooden houses (Germany) and prin9ng industry (UK)
Ex-‐ante evalua9on of cross-‐ border programmes (Latvia-‐Estonia, Estonia-‐ Russia)
Industry development studies for shared services, wood processing, metalworking and transport
Ex-‐ante and ex-‐post due-‐ diligence of high-‐risk (suspicious) projects
2012 Lithuanian government agency, LT
2013-‐2014 Sta9s9ks Department -‐ organisa9on of official sta9s9cs , LT
2014-‐2015 State Tax Inspectorate, LT
2015 State Tax Inspectorate, LT
Assistance with implementa9on of document management system
Sta9s9cs census of Lithuania farmers
PMO for Smart Tax Administra9on System development
Data analy9cs model development for VAT taxpayers' du9es control func9on
* Excludes environment, health, educa9on, tourism, energy and startup projects where projects are categorized into industry sectors 6
Interna9onal organiza9ons (1) 2014 EU Delega9on to Serbia, RS
2015 European Commission, DG Employment, EE
2015-‐2019 European Parliament Informa9on bureau, EE
2013-‐2016 The European Commission Representa9on in Estonia,
Evalua9on of Official Development Assistance (including IPA) to Serbia in the field of Compe99veness
Ex-‐post evalua9on of 2007-‐2013 Access and Sustainable Integra9on into Employment for Estonia
Developing the concept and carrying out 100 simula9on games about European Parliament in schools
Informa9on seminars in Estonia to raise awareness about European Union
2015-‐2018 European Agency for the opera9onal management of large-‐scale IT systems, EE
2015 European Agency for the opera9onal management of large-‐scale IT systems, EE
2014 Bri9sh Embassy in Minsk, BY
Providing eu-‐LISA external support and agency staff
eu-‐LISA corporate business process mapping
Strategy of ahrac9ng Bri9sh companies to Belarus, development of investment guide
* Excludes environment, health, educa9on, tourism, energy and startup projects where projects are categorized into industry sectors 7
Local government (1) 2011 -‐ 2012 Tallinn City Government, EE
2012 Tartu City Government, EE
2012 Tahkuranna Municipality, EE
2012-‐2015 Narva City Government, EE
Innova9on strategy and feasibility study of Tallinn Ülemiste junc9on reconstruc9on stage II
Financial analysis, strategy planning, public procurements
Public procurement of giving service concession for waste collec9on
Public procurements
2012-‐2015 Paldiski City Government, EE
2015 Ministry of Foreign Affairs, LV, UA
2014 Koceni municipality, LV
2012 Riga City Council, LV
Project management of improving Paldiski City’s public water supply and sewerage
Development of coopera9on between NGOs and local authori9es in Chernihiv region, Ukraine
Municipality medium term strategy and investment plan
Review of KPIs, evalua9on of administra9ve func9ons and task correspondence
* Excludes environment, health, educa9on, transport and energy where projects are categorized into industry sectors 8
Local government (2) 2012 Vilnius City Municipality, LT
2009-‐2011 Vilnius City Municipality, LT
Feasibility study of u9lity taxes op9miza9on
Prepara9on of Vilnius City strategic plan 2010-‐2020
2013 -‐ 2014 Vilnius District Municipality Administra9on, LT
2013 -‐ 2014 Vilnius District Municipality Administra9on, LT
Investment ahrac9on feasibility study
Sport infrastructure feasibility study
2015 Klaipeda City Municipality, LT Prepara9on of ac9on plan and measures of Klaipeda city cultural heritage conserva9on, use, cogni9on and revival. 2013 -‐ 2014 Vilnius District Municipality Administra9on, LT Strategic plan for municipality for 2016-‐2023 period
2013 Klaipeda City Municipality, LT City municipality real estate strategy 2014-‐2020 period
2013 Vilkaviškis City Municipality, LT Feasibility study of Vilkaviškis city streets ligh9ng system renova9on
* Excludes environment, health, educa9on, transport and energy where projects are categorized into industry sectors 9
Local government (3) 2013-‐2014 Druskininkai City Municipality, LT
2014 Druskininkai City Municipality, LT
2013-‐2014 Visaginas City Municipality, LT
2014 Ministry of Finance of Kaliningrad region, RU
City development strategic plan 2014-‐2020
Development of city‘s tourism strategy
Common assessment model implementa9on
Develop a detailed feasibility study for two projects in the public-‐ private partnership
2012-‐2013 Administra9on of Gvardeysky District, RU Business plan and forecas9ng for investment ahrac9on * Excludes environment, health, educa9on, transport and energy where projects are categorized into industry sectors 10
Security and defense 2015 Estonian Defence Industry Associa9on – defence and security industry cluster, EE
2014 Tallinn University of Technology, EE
Development of cluster strategy
Iden9fica9on and mapping the training needs of cybercrime
2015 Rescue Board, EE
2011-‐ 2015 Rescue Board, EE
Rescue Board strategy 2025, Rescue Board HR strategy
Collabora9on strategy and procedures 2012-‐2016 for Estonian-‐Latvian joint rescue service management
2014-‐2015 Police and Border Guard Board, EE
Innova9on training
2012-‐2014 INSEC , EE Administra9ve management of the project with an aim to improve the Innova9on and Research processes
11
Educa9on and R&D (1) 2013 Kaunas Technology University -‐ university, LT Redesigned financial management model (based on full cos9ng methods)
2013 Kaunas Technology University -‐ university, LT University publishing house op9miza9on
2013 Kaunas Technology University -‐ university, LT Project Management Office for University renewal program
2013 Lithuanian University of Health Sciences, LT IT infrastructure feasibility study
2013-‐2014 Lithuanian University of Health Sciences, LT
2014 Lithuanian University of Health Sciences, LT
2014 Vilnius Gediminas Technical University, LT
2014 Vilnius University, LT
Univeristy’s administra9ve processes op9miza9on feasibility study
Infrastructure op9miza9on feasibility study
Efficiency improvement of the Antanas Gustai9s Avia9on Ins9tute ac9vity and flight training base
Development of real estate, HR management, and compensa9on system models
12
Educa9on and R&D (2) 2013-‐2014 Tartu University, EE
2015-‐2019 Tallinn University, EE
Development of the university strategy
Evalua9ons of the CBSS expert group ac9vi9es on sustainable development -‐ BALTIC 21
Survey research, analysis and recommenda9ons
Trainings under Central Bal9c programme 2014-‐2020 funded project STARPABS
2015 Rigas Technical University, LV
2015-‐2016 E-‐klase – an electronic school management system, LV
2012-‐2014 Klaipėdos Na9onal College, LT
2012-‐2013 Interna9onal Business School at Vilnius Univ., LT
Cost-‐benefit analysis for ins9tu9onal capacity development, feasibility study for innova9on centre
Analysis of sa9sfac9on with current schooling system, new ideas development and their quan9ta9ve evalua9on
Assistance in implementa9on of QMS
Prepara9on of strategy and implementa9on of commercializa9on process
2012 Lithuanian Sports University, LT
2014 Tartu University, EE
13
Educa9on and R&D (3) 2012-‐2013 Na9onal Agency for School Evalua9on, LT
2013-‐2014 UPC – educa9on development center , LT
2014-‐2015 UPC – educa9on development center , LT
2015 UPC – educa9on development center , LT
Development of Good School concept, prepara9on of model for effec9vely working schools‘ evalua9on
A study of partnerships of crea9ve professionals and teachers in transforming educa9on
Prepara9on of models for alterna9ve curriculum organiza9on
Review and evalua9on of teachers' professional development,compensa9on system model
2015 Centre of Informa9on Technologies in Educa9on, LT
2013-‐2014 Centre of Informa9on Technologies in Educa9on, LT
2014-‐2015 Educa9on supply centre of Ministry of Educa9on and science, LT
Feasibility study for e-‐ educa9on gateway
Municipality training in educa9on policy analysis
Pre-‐school educa9on quality and accessibility improvement in LT project
2014-‐2015 Research and Higher Educa9on Monitoring and Analysis Centre, LT Higher educa9on benchmarking
14
Educa9on and R&D: government and interna9onal organiza9ons 2015 The World Bank, BY Autude study and social effect assessment of basic and secondary educa9on op9miza9on events 2015 Tallinn Municipal Government, EE Kindergarten resource op9miza9on analyses
2012 Ministry of Educa9on and Research of Estonia, EE A study on the reasons for the interrup9on of studies in voca9onal training 2015 Tartu City Government, EE Kindergarten support ac9vi9es op9miza9on analyses
2013-‐2014 Ministry of Educa9on and Science, LV
2013-‐2014 Ministry of Educa9on and Science, LV
Seminars for youth to promote entrepreneurship
Evalua9on of higher educa9on en99es in Latvia
2012 Panevezys City Municipality, LT Panevezys educa9on strategy with focus on general schools’ network op9miza9on
15
Educa9on and R&D (4) 2012-‐2014 The Ins9tute of the Estonian Language, EE
2010-‐2016 Estonian Biocentre, EE
Public Procurements
Public Procurements
2015 Innova9on and business Centre Mektory, EE
2013 Conference Centre Äripäev, EE
Development of final applica9on for Interreg Bal9c Sea Region Programme
Evalua9on of effec9veness and efficiency of conferences and trainings
2010-‐2015 Estonian Avia9on Academy, EE
2010-‐2015 Viljandi Voca9onal Training Centre, EE
Public procurements and project management
Public procurements and project management
2015 Technopolis-‐ innova9on cluster, RU Feasibility study for the project to build a university campus on the territory of the cluster
2015 Qualifica9ons and Voca9onal Educa9on and Training Development Centre, LT Prepara9on of voca9onal educa9on standard (focus on tex9le, clothing and leather goods industries)
16
Energy and U9li9es (1) 2010-‐2013 Lietuvos energija – state owned energy company, LT
2010-‐2011 Lietuvos energija – state owned energy company, LT
2011 Lietuvos energija – state owned energy company, LT
2011 Lietuvos energija – state owned energy company, LT
Holding structure set-‐up and holding restructuring
PMO for merger of energy distribu9on companies
Policy oriented district hea9ng study
Network maintenance strategy for ETP and TETAS
2013-‐2014 Ministry of Energy, LT
2013-‐2014 Na9onal Commission for Energy Control and Prices, LT
2013 Energijos Tiekimas – energy supplier, LT
Update of exis9ng energy sector policies with a focus on centralized hea9ng
Audit of “Lietuvos energija” regulated ac9vi9es and analysis of the cost base
2012 Ignalina Nuclear Power Plant, LT Compensa9on system development (2200+ employees)
ESCO feasibility study. Evaluated various alterna9ve energy genera9on methods
17
Energy and U9li9es (2) 2013 LEI – Energy Ins9tute of Lithuania, LT
2010 Ministry of Energy, LT
2012 Orlen – petroleum refining company, LT
2012 Energy Exchange Operator, LT
Energy strategy for Ignalina's NPP region
Energy independence strategy
Logis9cs op9miza9on feasibility study
Company development strategy prepara9on
2011 Kauno energija – energy company, LT
2014-‐2015 Benco – smart metering and OEE system provider, LT
2012 Druskininkai City Municipality, LT
2014 The World Bank, BY
Benco and Mainsec strategy development
Development of the energy strategy
Review of infrastructure investments
Analysis of energy consump9on paherns and consumer autudes towards renewable sources
18
Energy and U9li9es (3) 2014 Elering – transmission system operator, EE
2014 Elering – transmission system operator, EE
2014 Ministry of Environment, EE
Project management and financing, business research
Project management and financing, business research
Socio-‐economic and tehnical feasibility study of Hiiumaa electrical power distribu9on enhancement
Study for preparing measure called „Energy and Resource Efficiency of Enterprises“
2009-‐2011 Crystalsol – Crystalline semiconductor power, EE
2015 Green Building Council, EE
2015 Augstsprieguma 9kls -‐ transmission system operator, LV
2013-‐2015 Latvenergo -‐ state owned energy company, LV
Administra9ve and financial management of the product development project "cost-‐ effec9ve solar panel"
Cluster strategy and ac9on plan for sustainable property and energy development cluster
Customer sa9sfac9on study
Analysis of reasons behind choice of different electricity products, barriers and mo9va9on to switch
2014 Nordic Power Management – electricity porzolio manager, EE
19
Financial and insurance services (1) 2014-‐2015 PZU Group -‐ Insurance provider, PL
2015 PZU Group -‐ Insurance provider, EE
2014-‐2015 Ergo– Insurance provider, EE, LV, LT
Review of pan-‐Bal9c synergy opportuni9es for 5 year period, development of governance model
Strategy development for 2015-‐2020
Bal9c strategy development, PMO for 2015-‐2018 strategy implementa9on
Sales channels op9miza9on and development
2012 Balta – insurance provider, LV Implementa9on of company-‐wide structural changes and cost cuung
2012-‐2014 Balta – insurance provider, LV Consumer research: choice of insurers, sa9sfac9on, image
2010, 2014 Balta – insurance provider, LV
2015 Balta – insurance provider, LV
Reorganiza9on of the retail channel
Strategy development for 2015-‐2020
2014-‐2015 BTA – insurance provider, LT
20
Financial and insurance services (2) 2012-‐2013 Lietuvos draudimas – insurance provider, LT
2010 Lietuvos draudimas – insurance provider, LT
2011-‐2015 Lietuvos draudimas – insurance provider, LT
2016 Lietuvos draudimas – insurance provider, LT
Crea9on of econometric renewal rate predic9on model, improvement of marke9ng strategies
Sales force effec9veness program
Strategy for 2011-‐2015 and implementa9on support
Strategy development for 2016-‐2020
2015 Compensa– insurance provider, LV
2015 McKinsey & Company – consul9ng company, PL
2015 Latvian State Control – supreme audit ins9tu9on in the Republic of Latvia, LT
Product development: bundling of risks to certain consumer groups based on their values and mo9va9on
Banking market sizing model development for Bal9c States (2015-‐2020)
Evalua9on of sale process of Citadele Bank
2012-‐2014 Gjensidige Bal9c – insurance provider, LV, LT, EE Customer sa9sfac9on study in LT, LV, EE covering all main retail products and sales channels
21
Financial and insurance services (3) 2014-‐2015 DNB – bank, LV
2012-‐2015 Nordea – bank, LV
Product tests, focus group discussions
2012-‐2015 Swedbank – bank, LV, LT, EE
2015 Šiaulių bankas – bank, LT
Market research in B2B segment -‐ choice of banks, sa9sfac9on, NPS, image
Consumer research: KPIs tracking
Modera9on of strategy sessions
2013 Ūkio bankas – bank, LT
2013 4finance – short term credit company, LV,LT,FI,DK,UK,SE, PL,RU,ES,CA
2012 4finance – short term credit company, LV
Resolu9on of the insolvency case, prepara9on for merger with Šiaulių Bankas
Brand posi9oning strategy across 9 countries.
Consumer credit market research in CZ and SK
2014-‐2015 sving – consumer finance company, EE Market research among credit card non-‐holders, sving product development
22
Financial and insurance services (4) 2014 Telenor -‐telecommunica9on service provider, SRB Product development and pricing strategy for the first direct bank in Serbia
23
Professional services (1) 2013-‐2014 Estonian Business Angels Network, EE
2015 Space Global– strategy and venture consultancy, UK
2012-‐2013 DM Capital – investment management company, LV
2015 MTM– strategy and research consultancy, UK
Prepara9on of investment concept for Estonian co-‐investment fund
Analysts on hire within consul9ng projects
Investment opportunity assessment
Analysts on hire for mul9ple engagements
2012-‐2016 Sweco – architecture and engineering consultancy, RU
2013-‐2015 Moscow Consul9ng Group – strategy consultancy, RU
2013 LHV Capital – private equity management, EE
2015 Safage– infrastructure consultancy, EE
Support of the project management and ins9tu9onal development programme
Analysts on hire for different engagements
EU fundraising for new fund and its development
A study on strengthening the Centre of Government in Latvia
24
Professional services (2) 2015-‐2016 Luisa Tõlkebüroo Ltd, EE
2015 RPC Consul9ng (so•ware and consultancy unit), UK
Efficiency audit of support staff and processes and PMO for improvement ini9a9ves
Diagnos9cs of current situa9on and strategy planning
Analyst on hire services for model tes9ng and support onsite
2015-‐2016 Livonia Partners– investment team, LV
2015 Ocean Strategy – media management consultancy, UK
2015 Providence Equity Partners– global asset management firm, UK
2013-‐2014 Pharmexpert – market research center, BY
Acquisi9on pipeline forma9on and due dilligence support
Mapping media group's commercial, editorial and produc9on processes in digital radio and print
Due dilligence support
Reserach of pharmaceu9cal market in BY: analysis of medica9ons discharge process characteris9cs
2011 LitCapital Asset Management, LT
2014-‐2015 Law firm SORAINEN EE, LV, LT
Prepara9on of investments memorandums
25
Telecommunica9ons (1) 2013-‐2014 Telenor-‐ telecommunica9ons, DK Pricing simplifica9on, streamlining company’s opera9ons 2014-‐2015
Expresso– mobile telecommunica9ons, SN Introduc9on of customer value management and 1:1 marke9ng with suppor9ng IT tools
2015-‐2016 Telenor-‐ telecommunica9ons, DK
2015 Orange-‐ telecommunica9ons, MD
2010 Lebara – virtual mobile operator, UK
Customer value analysis
Trainings on data analy9cs, customer segmenta9on and revenue management
Marke9ng strategy, customer value analysis, repor9ng package design, revenue op9miza9on
2015 Truphone – global mobile network, UK Modelling for financial planning and pricing
2014-‐2015
Truphone – global mobile network, UK Marke9ng strategy and sales improvement support
2016 iD Mobile (part of Dixons Carphone) – mobile operator, UK Prepara9on of market model for UK mobile operators
26
Telecommunica9ons (2) 2015 Bite – mobile telecommunica9ons, LV
2013 Bite – mobile telecommunica9ons, LT, LV
2012 Bite – mobile telecommunica9ons, LT
2013 Bite – mobile telecommunica9ons, LV
Op9miza9on of cross-‐sell and up-‐sell ac9vi9es
Customer value analysis, management repor9ng package design
Business plan prepara9on for obtaining 4G license
B2B public sector poten9al evalua9on
2016 Bite – mobile telecommunica9ons, LV
2015 Bite – mobile telecommunica9ons, LT
2010-‐2011 Bite – mobile telecommunica9ons, LT, LV
2011 Elisa Ees9 –mobile telecommunica9on, EE
Assessment of smartphone buying habits
Analysis of Bal9c telecoms market
Pricing strategy for Lithuania and Latvia
Churn analysis, reten9on strategy
27
Telecommunica9ons (3) 2014 Helmes – so•ware development consul9ng, EE
Baltcom TV – cable TV and internet broadband provider, LV
Healthcare Informa9on System Development. Norwegian grant for Green ICT solu9ons.
Usage & autude, brand image, choice and sa9sfac9on, price & quality mgmt. through image
2012-‐2015
2013 Cheap Data Communica9ons – telecommunica9ons, LT
Tele2– mobile telecommunica9ons, LV KPI tracking, considera9on driver research, concept pretests, B2B consumer research and experiments
2013
Market research, pricing strategy
2013-‐2014 Baltcom TV – cable TV and internet connec9on provider, LV Product test, KPI tracking, adver9sing test
2015 Icefire – ICT, EE Development of informa9on system for tax authori9es. H2020 Fast Track to Innova9on applica9on.
2014 MTS – mobile operator, BY
2014 MTS – mobile operator, BY
Customer service quality analysis of own and compe9tors‘ sales points and mul9-‐brand shops
Analysis of customer sa9sfac9on with and monitoring of contact center service quality
28
Telecommunica9ons (4) 2010 TEO – telecommunica9ons, LT
2015 TEO – telecommunica9ons, LT
Organiza9onal diagnos9cs and opera9onal benchmarking with Elion in Estonia
Process mapping according to eTOM framework
2013-‐2014 lmt– mobile operator, LV
Consumer and pricing research, post-‐test of rebranding
29
Media and Publishing (1) 2015 Pearson-‐ publishing and educa9on company, UK
2015 LTV – public television, LV
2012-‐2013 Alma Lihera – publisher and bookstore chain, LT
2012-‐2014 Šviesa – publishing company, LT Prepara9on of a technical feasibility study
Market research and data gathering in 10+ countries
Research of perceived social benefits of par9cular broadcast
Diagnos9cs, strategic planning and merger of two book publishing business units
2013 -‐ 2014 InSpe – adver9sing company, LT
2013-‐2015 FizMix – educa9onal website covering physics topics, LV
2013-‐2015 Internews -‐ interna9onal independent media monitoring NGO, BY
Usage and autude tracking
Media preferences monitoring, iden9fica9on of opportuni9es for building audience
Applica9on for EU funding for export development project
30
IT (1) 2013 Intexso• – so•ware development company, BY
2014 Nortal – so•ware development provider, EE
2012 SMIT – IT center at the Ministry of Interior, EE
2014 PhoneAd – start-‐up mone9zing mobile ad content for users, LV
Diagnos9cs, HR and product development services
Understanding and structuring the needs of Oman government for the IT solu9on
Development and maintaining of the web-‐ plazorms, procurement documenta9on
Tes9ng mobile applica9on and product concept with end users
2015 OpusCapita (ex Itella) – document logis9cs service provider, LT
2015 Archyvų sistemos – document storage and archiving company, LT, LV
2015 DEAC– data center operator, LV
2015 Alna Group –IT consul9ng, business solu9ons and so•ware provider, LT
Growth strategy development
Market research of cloud services in B2B sector – selec9on, sa9sfac9on, demand for new products
Sales forces effec9veness diagnos9cs and high level recommenda9ons for improvements
Marke9ng and sales strategy guidelines development for new product
31
IT (2) 2015 Microso• Estonia– technology company, EE
2015 Consultant Plus -‐ legal reference system, BY
Coordina9on of an event “Out of office day 2015” to promote teleworking and relevant IT-‐solu9ons
Demand monitoring on legal reference systems in B2B segment; customer sa9sfac9on analysis
32
Manufacturing (1) 2012-‐2013 SBA – furniture producer, LT
2010 EstonianCell – wood produc9on company, EE
2014-‐2015 Polesie – toy manufacturer, BY
2012 Eolane – electronic manufacturer, EE
Review of company opera9ons for furniture business spin-‐off
Diagnos9cs and crea9on of a business plan
Strategy review and investment ahrac9on
Export strategy of the organiza9on
2013-‐2014 Alpaka -‐ manufacturer and retailer, EE
2014 T-‐Tammer – glass and steel manufacturer, EE
2013 OJSC Minsk Watch Plant – watch manufacturer, BY
2015-‐2016 Refgas –manufacturer of advanced gasifica9on system, UK
Market and feasibility study, Export strategy and prepara9on of applica9ons
1 mln. EUR grant ahrac9on for increasing the level of automa9za9on
Strategy prepara9on for Luch watch plant for period 9ll 2016
Business expansion feasibility study and business plan for waste gasifica9on
33
Manufacturing (2) 2010 Palmako – wood and houses produc9on, EE
2015 Barrus – redwood 9mber producer, EE
2015 Graanul Invest – wood pellets producer, EE
Successful applica9on for industrial enterprise technology investment grant (250k EUR)
2015 Brenstol – thermo-‐treated wood manufacturer, EE
Project management and financing
Project management and financing
Project management and financing
2012 Amalva – HVAC systems manufacturer, LT
2013-‐2015 OI-‐Produc9on Ees9 AS– glass container manufacturer, EE
Export strategy and market entry plan development, market research in 6 countries
Project management of using glass container waste in the produc9on process
34
Food and FMCG (1) 2014 Danone – food-‐products corpora9on, BY
2014 Vaasan– bakery company, FIN
2013 Tere -‐ diary products producer and seller, EE
2011-‐2012 Kaišiadorių paukštynas – chicken farm company, LT
Investment and sourcing opportuni9es, market research across 5 countries
Bread market research across 4 countries
Business plan prepara9on
Chichen product export strategy
2011-‐2012 Vilniaus paukštynas/ Kaišiadorių paukštynas – chicken farm companies, LT
2009 AS Kalev -‐ chocolate producer, EE
Business diagnos9cs and business development plan and produc9on op9miza9on plan
Interna9onal expansion strategy and a detailed export plan in LV and LT
2011 2007-‐2015 Rigas Piensaimnieks – dairy Aldaris-‐ beer producer, LV product producer, LV Diagnos9cs of produc9on process, mapping of company’s products
Usage and autude studies, taste tests, brand asset research
35
Food and FMCG (2) 2012 Alita – alcoholic beverages producer, LT
2015 Cesu Alus (Olvi Group) – so• drink & beer beverages producer, LV
2015 Amber beverage group– producer, distributor and retailer of alcoholic beverages, LV
Marke9ng spent audit
New product / brand development in beer market; umbrella brand analysis
Value based pricing, brand image, new tastes’ experimental research for different levels of alcohol
2012 Luha – food produc9on company, EE
2013-‐2015 Cido Group– so• drinks producer, LV
Development of a long term business strategy
Usage and autude studies, taste tests
2010 A. Le Coq – drinks retailer, EE Export strategy of cider (export markets: SE, DK, DE, UK and PL)
2014 Fazer – food producer, LV
Rebranding and sales strategy, tests of new logos
2015 Vintage avenue – wine producer, MD Business plan prepara9on, grant applica9on and fund ahrac9on
36
Food and FMCG (3) 2015 Cerera Food – breakfast cereal producer, LT Grant applica9on for investment in new produc9on line (2.1 mln. EUR funding ensured)
37
Wholesale and retail (1) 2010-‐2013 Pegasas– retail of books, LT
2011 Smulkus urmas – wholesaler of food products, LT
Diagnos9cs, strategy development
Market research, sourcing op9ons development for sugar, oil, flour, vegetables in the Bal9cs, SE, NO
2015 Maxima – retail chain, LT
2015-‐2016 Armitana – footwear retailer, LT, LV, EE
2015 Apteka Dobrogo Dnia -‐ pharmacy chain, UA
2014 METR-‐ DIY retail chain, BY
Scoping and design of company strategy project
Strategy development and implementa9on support
Marke9ng research, customer data analy9cs
Expansion strategy of the DIY retail chain
2015 ACC Distribu9on-‐ computer components wholesaler, LT Organiza9onal structure, KPI system, project management process
2015-‐2016 Eva– cosme9cs retail chain, UA Customer segmenta9on and marke9ng analy9cs
38
Wholesale and retail (2) 2015 Renault Ukraine CJSC – official representa9ve office of Renault in Ukraine, UA
2011 A-‐100 – holding company in fuel retail, real estate and catering, BY
2014-‐2015 Elvi– food retail chain, LV
2015 LLC Energiya -‐ exclusive distributor of Ahmad Tea, BY
Database management, CRM strategy, customer communica9on development
Development of business strategy and organiza9onal structure
Brand posi9oning in mo9va9onal space; usage & autude, brand image, choice and sa9sfac9on
Diagnos9cs of retail and distribu9on, development of strategy ini9a9ves
2009 Sostena – automobile distributor, LT
2011-‐2013 Tamro– pharmaceu9cal distributor, EE,LT,LV
2011-‐2013 Tamro– pharmaceu9cal distributor, EE,LT,LV
2011-‐2013 Tamro– pharmaceu9cal distributor, EE,LT,LV
Advisory, corporate finance and analy9cs: performance analysis, budge9ng
Organiza9onal restructuring
Retail and wholesale strategy development
Franchise development
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer,
The image cannot be displayed. Your computer may not have
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then
39
Wholesale and retail (3) 2016
2013
Samsung Bal9cs – consumer electronics, LV
Tren9ni – interior design gallery and shop, LV
FreyWille – jewelry bou9que, LV
Model of preselec9ng smartphone best suited for personality of poten9al user
System for self-‐evalua9on of mobility and data security in large companies
Architect Interviews on selec9on of interior goods, product test, evalua9on of marke9ng ac9vi9es
2014-‐2015
2014 5 Element -‐ consumer electronics retail chain, BY Customer service quality monitoring: analysis of KPIs and opera9onal standards
2013
2014
Samsung Bal9cs – consumer electronics, LV
Lukoil – fuel retailer, LV
Mystery shopping; product and communica9on strategy to ahract less loyal compe9tor clients
Brand and communica9on analysis, selec9on of jewelry brands
2014 ProStore-‐ retail chain, BY Reserach of hypermarkets and retail chains: customer preferences, unmet demand, market niches
40
Distribu9on and Logis9cs 2015 Imlitex Holding – distribu9on company, LT
2013-‐2014 4U Logis9cs – customs services provider, EE
Prepara9on and modera9on of strategic sessions
Compila9on of preliminary project plan and applica9on to Green ICT fund
41
Transporta9on and infrastructure (1) 2011, 2014-‐2015 Klaipėdos na•a – oil terminal operator, LT
2011-‐2012 Klaipėdos na•a – oil terminal operator, LT
2015 Klaipėdos na•a – oil terminal operator, LT
Strategy development and updates
Set-‐up and planning of LNG terminal project
Process mapping of fuel storage base
Cost-‐benefit analysis for small scale LNG development
2015-‐2016 Klaipėdos na•a – oil terminal operator, LT
2011-‐2012 Klaipėdos na•a –oil terminal operator, LT
2011, 2012-‐2014 Lietuvos Geležinkeliai – railway company, LT
2011-‐ 2012 Lietuvos Geležinkeliai – railway company, LT
Dividend policy development
Organiza9onal structure redesign
Route op9miza9on for domes9c and interna9onal traffic
LG strategy for 2014-‐2020 development
2015-‐2016 Klaipėdos na•a – oil terminal operator, LT
42
Transporta9on and infrastructure (2) 2015 RB RAIL AS – railway transporta9on , EE
2012 Ministries of Transport and Communica9ons, Economy and Energy, LT
2013-‐ 2014 Kaunas Trolleybus and Bus company, LT
2015 Kauno Autobusai – public transport company, LT
Connec9ng Europe Facility 2014 applica9on for the Rail Bal9c railway line (grant of 424 mln. EUR)
Feasibility study for electric vehicles development in Lithuania
Consolida9on and merger of public transport companies in city of Kaunas
IT system analysis, accoun9ng system replacement
2013-‐2014 ÜLE – road maintenance company, EE
2012 Sixt – car rental company, LV
2012 Daugavpils Lokomo9vju – repair plant, LV
2012 Mediterranean shipping company, LV
Product development project, implementa9on of the feasibility study
Fleet management strategy for Lithuania and Latvia, establishment of a new Transport Savings Audit tool
Development of a cost-‐ reduc9on program
Op9miza9on of tariffs for shipping to Kazakhstan and Uzbekistan
43
Transporta9on and infrastructure(3) 2014 CityBee – car sharing service provider, LT Market research for Warsaw
2014 CSDD – Road Traffic Safety Directorate, LV Customer sa9sfac9on survey (before and a•er receiving service) covering main service lines in major ci9es
2015 T-‐grupp – public transporta9on company, EE
2015 TID – transport investment directorate, LT
Project management and financing
Modelling of managerial and support processes, quality management system (QMS) implementa9on
2016 EBRD and Vinnitsa City Council, UA Assistance in dra•ing the city’s public transport strategy and strengthening of the regulatory framework 44
Agriculture, forestry and fishing (1) 2012-‐2013 Ministry of Environment, LT
2013 Purutuli – bio-‐fuel producer, EE
2013 Linas Agro Group – exporter of agricultural goods, LT
2014 Ministry of Environment of Republic of Estonia, EE
Assessment of factors influencing value genera9on in forestry sector
Compila9on of applica9on to the large investor support fund
Prepara9on of automated consolida9on tools for financial accountability; trainings for employees
Development of a support mechanisms for industries to save resources and energy
2014 Ministry of Rural Affairs, EE
2013 Vealeidja – consulta9on and supervision company, EE
2011-‐2013 Estonian Research Ins9tute of Agriculture-‐ ins9tute, EE
Water Management Project of PPLSV Lakes. Project management, procurement compila9on
Financial management of "Developing a Knowledge-‐ based Sheep Industry on the Bal9c Sea Islands”
2012 Võrumaa Talupidajate Liit – NGO which belongs to Estonian Farmers Union, EE Analy9cs of Estonian market poten9al for honey-‐ terrestrial mapping in neighbouring markets
Study of hor9culture companies
45
Agriculture, forestry and fishing (2) 2015 Vitalfields – farm management system, EE
2012 Latvian state forests property administrator, LV
2008 EMPL – Forest and Wood Industries Associa9on, EE
2012-‐2014 Kleffmann -‐ agricultural market research and consul9ng services, BY
Project management and financing
Customer Sa9sfac9on Study employing CATI and CAWI modes
Cluster strategy and ac9on plan for wood processing sector
Demand monitoring and compe99ve analysis in B2B segment on regional plant protec9on agents market
46
Health and social work (1) 2015 ealth of the Ministry of H Republic of Lithuania, LT, UA with Assistance development of psychosocial rehabilita9on centres in Dnipropetrovsk and Poltava
2011-‐2012 Ministry of Health, LT
2012 and 11 more hospitals, LT
2014 Medical center of GazProm Transgaz, BY
Evalua9on of the investment efficiency in Lithuanian health care sector
Administra9on and consul9ng services for Health E-‐Services project
Development of the concept and feasibility study of a medical center in Minsk
2014 Na9onal Hospital of Siauliai, LT
2014 Kaunas Clinical Hospital – hospital, LT
2011, 2012 Eurocare – European Alcohol Policy Alliance, EE
2014 No9ci Sev – NGO to support and integrate disabled, their families in society, LV
Ac9vity-‐Based Cos9ng model for all services
Financial diagnos9cs, full cos9ng analysis, budget and KPIs
External evalua9on of Eurocare, due-‐diligence, planning
Survey of municipality inhabitants on topics of social security and environmental sustainability
47
Health and social work (2) 2011 North Estonia Medical Centre Founda9on – hospital, EE Project management and financing
2009 Tartu University Hospital, EE Administra9ve and financial management of construc9on of Maarjamõisa medicine complex
2011 Jõgeva Haigla – hospital, EE Project management and financing for renova9on of the Jõgeva Hospitals
2015-‐2016 Na9onal Ins9tute for Health Development, EE
2014 The North Estonia Medical Centre – hospital, EE
Mapping of the impacts of paren9ng programme “Incredible years” and cost-‐ effec9veness analyses
Extension and reconstruc9on of the North Estonia Medical Centre / Phase 1
2014-‐2015 Interna9onal Center for Alcohol Policies, LV
2015 Tartu University Hospital – hospital, EE
2014 West Tallinn Central Hospital – hospital, EE
Research of popula9on, experts and non-‐recorded alcohol users and producers in EE, LV and LT
Extension and reconstruc9on of the Tartu University Hospital Stage II of Phase II
Project management and financing
48
Health and social work (3) 2010-‐2012 Lääne County Hospital, EE Project management and financing for renova9on, public procurements
2010-‐2012 South Estonian Hospital, EE Project management and financing for renova9on, public procurements
2011-‐2012 Rakvere Hospital, EE Project management and financing for renova9on, public procurements
2010-‐2012 Valga Hospital, EE
Project management and financing for renova9on, public procurements
2013 HealthIN – ICT-‐based healthcare innova9on, EE Cluster strategy and ac9on plan for Medicine Estonia cluster
49
Art, entertainment and recrea9on 2011-‐2012 Ice Age Centre, EE Development of Ahrac9ve Nature Study and Visi9ng Centre: project management and financing public procurement 2009
LitExpo – exhibi9on and congress center, LT Feasibility study on private and public partnership in development of the Na9onal Congress Centre
2014-‐2015 Spot of Tallinn, EE
2010-‐2013 Kohtla Mining Park, EE
2015 IM Estonia,EE
Development of extreme sports centre: project management and financing public procurements
Development of Kohtla Mining Park:project management and financing public procurements
Successful applica9on for organizing Ironman 70.3 in Otepää, Estonia
2015 Unica-‐ sports and health club chain, MD
2015 Dzūkijos Golfas – golf course, LT
Franchising concept development, expansion and export consul9ng
Company turnaround, outsourced management
50
HoReCa and tourism 2013-‐2014
2012
Vičiūnai Restaurant Group– restaurant chain, LT
Cili Holdings – restaurant chain, LT
IT system specifica9on for HR management (compensa9on and mo9va9on)
Review of new product launch process, customer segmenta9on, pricing and supply chain management
2015 TAVA – Latvian tourism development agency, LV Outbound tourism research in 8 countries (desk research + survey of 7500 respondents)
2013-‐2014 Enterprise Estonia, EE Evalua9on of the impact of tourism and/or visi9ng environmental projects funded by EAS
51
Startups and innova9on (1) 2012-‐2015, 2015-‐2018 Enterprise Estonia-‐ business promo9ng agency, EE
2014-‐ 2016 CEED Tech – consor9um of tech accelerators, EU
2012-‐2014 Startup Nitro consul9ng programme of Enterprise Lithuania, LT
2015 -‐2017 Startupreneurs I, II – Erasmus for Young Entrepeneurs Programme, COSME, EC
Development and management of Estonia’s largest entrepreneurship compe99on Ajujaht
CEE and EU Development by Improving Start-‐up Support Ecosystem for take-‐ up of FI-‐PPP results
Development and implementa9on of 3 startup consul9ng programmes (110 startups, 30h each)
Coordina9ng more than 300 entrepreneurs exchanges abroad
2016-‐2019 Estonian Ministry of Foreign Affairs, EE
2015-‐2016 Ministry of Foreign Affairs, EE “Promo9ng entrepreneurship in developing rural areas in Moldova” -‐ II phase
2013-‐2014 Enterprise Lithuania-‐ business-‐promo9ng agency, LT
2014-‐2016 Estonian Ministry of Foreign Affairs, EE
Consul9ng for new en99es in Klaipeda region, program for fostering youth entrepreneurship
Developing incubators and startups in rural areas in Moldova, developing TV-‐ based startup compe99on
Developing compe9ton Startup Passion for students in FIN, EE, LV; coaching of cross-‐border startups
52
Startups and innova9on (2) 2013 Startup Wise Guys – startup accelerator, EE
2012 GameFounders – gaming accelerator, EE
2012 Conference promo9ng youth entrepreneurship, LT
2014-‐2015 Sunrise Valley – Science and Technology Park, LT
Development of strategy for the leading Estonian startup accelerator
Co-‐crea9on of the first gaming accelerator in Europe
Developing strategy and assis9ng the largest youth entrepreneurship conference in the region
Strategy update support with focus on organiza9on’s role in entrepreneurship and science community
2014 Silicon Vikings Vilnius programme, LT
2012-‐2016
Organizing local entrepreneurship promo9ng events
200+ startups in client porzolio
2013-‐2014 Saulės vėjo aruodai – Smart home R&D and technologies producer, LT Strategic planning; Market research, sales and export strategy for entering EU markets
53
Estonia -‐ Latvia -‐ Lithuania -‐ Belarus – Russia – Ukraine – Moldova
www.civiha.com