Por t foli o [ 2 014 - 2 019 ]
Ching-Chun, Yu
CONTENTS Product Service system Design
01
JUVO
02
CDC care
03 YOLO
Product Design
04 Virtual Presence System
05
Brand / Cozy
Furniture Design
06
Z-lamp
1
01
Juvo
4-Month Project Cooperative Work Product Ser vice System Design
Belief : “ We believe in music as the trig ger to connect young people with an active lifestyle. �
Context Problems
Introduction Adolescence is a time of big challenges and changings, and teenagers often find it hard to balance education, social life and physical activity. Unfortunately, sport is usually the first thing they’re willing to sacrifice, as it’s hard to stay motivated. Juvo is a service and a product created to encourage teenagers to keep doing physical activity through their passion for music
TARGET USER 15 to 19 female teenagers AIM Keep them active during this sedentary time, when they lack time and motivation for physical activity WHY MUSIC?
REASONS THEY QUIT
No motivation
Not having fun
Time management
PERFORMANCE
Studies shows that listening to music while doing physical activity improves the performance
FREEDOM
Express yourself, discover yourself
SOCIAL CONNECTION Universal factor for community for sense of belonging FUN
Amateur Activity
Amateur
Dropout/ Inactivity
Inactivity Professional
Professional Teen
Sustain rythm, feel the energy
MISSION Provide an experience that encourages teenagers to be active relating music with physical activity.
Adult
2
Juvo Step into music
Juvo provides customized trainings based on the rythm of your steps. It allows the user to experience a new way of combining activity and music while discovering and supporting new artists.
CLIP mp3 player
3
+
TRACK ERS monitor physical activity
+
CASE charger
+
RUBBE RS custumiz ation
The System Step into music
ABS PL ASTIC Resistant and waterproof protect the technologies hided inside the structure
Custumization
SILICON Flexible and customizable material close to our target and useful for his scope
4
The System Step into music
5
4
APP wireframe flow
SERVICE - APP
6
USER JOURNEY MAP ser vice ADVERTISEMENT PURCHASE ADVERTISEMENT PURCHASE Mobile phone Mobile phone
Computer screen Touch Points Computer screen Touch Points SoundCloud/Mail SoundCloud/Mail Ticket platform Ticket platform
SET UP
Mobile phone Mobile phone Computer screen Computer screen Sport shop Sport shop
Amazon Product
EVENTS
Juvo Device Juvo Device Juvo App Juvo App SoundCloud Go SoundCloud Go
+
Social Media Social Media Amazon
SET UP
Juvo App
Sport shop
Upgrade: Upgrade: SoundCloud Go SoundCloud Go Product
App
App
Home page: See list of Home page: See list of artist concerts based on artist concerts based on SoundCloud (value from SoundCloud (value from 50-1000 Juvo points) 50-1000 Juvo points)
Sport shop Tutorial
SoundCloud Juvo SoundCloud Website Website Website
Juvo App
+
Sync music: Sync music: SoundCloud Go SoundCloud Go + + Juvo Juvo Download Download Juvo App Juvo App Friend “Word Friend “Word of Mouth” of Mouth”
EVENTS
Juvo Website
Interested in a Connect Interested in a Connect 100 point concert. app+device 100 point concert. : Unlocks app+device Selects to view. : Unlocks Selects to view. a 500 point concert a 500 point concert under “New Events” under “New Events” Now has 50 points in Now has 50 points in total. total.
Tutorial
New account: New account: with SoundCloud Go with SoundCloud Go (50 Juvo points) (50 Juvo points)
Login with Login with SoundCloud SoundCloud
Interested in 50 Interested in 50 point concert. point concert. Selects to view. Selects to view.
Event page requires: Event page requires: Event page requires: Event page requires: Event page requires: Event page requires: a) 50 points to unlock this a) 100 points to earn a) 100 points to unlock a) 50 points to unlock this a) 100 points to earn a) 100 points to unlock concert in 3 days” for a “40% b) 300 points to earn concert in 3 days” for a “40% b) 300 points to earn b) 100 points to earn within discount” within a week” for “2 b) 100 points to earn within discount” within a week” for “2 a day” in order to “Receive tickets for the price of 1 a day” in order to “Receive tickets for the price of 1 3 euros off ticket” discount” 3 euros off ticket” discount”
: : Only has 50 points, Only has 50 points, so goes to Training so goes to Training page to earn points page to earn points
Select a Trainin Select a Trainings
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TRAINING TRAINING
REDEEM
Juvo App Juvo App Juvo Device Juvo Device Friends Friends
REDEEM
Juvo App Mailticket Juvo App Juvo App Mailticket Juvo App Juvo Website E-ticket via email Juvo Website Juvo Website E-ticket via email Juvo Website
Wear Juvo Wear Juvo tracker devices tracker devices
Sync: Friends: Choose their Select a playlist (SoundCloud + Juvo) Sync: Friends: Choose their Combine your elect a playlist (SoundCloud + Juvo) own playlist & event Combine your own playlist & event playlist + friends playlist + friends Start Training: Start Training: Friends also need to Friends also need to Day of Meeting: Day of Meeting: button press Juvo app sends button press Juvo app sends Select “Low” Select “Low” Intensity Intensity Meetings Page: Meetings Page: Training is added Training is added Select “Guided Select “Free Mode” Select “Guided Select “Free Mode” Mode” Friends: Accepts training request. Mode” Friends: Accepts training request.
PURCHASE FEEDBACK PURCHASE FEEDBACK
Receives 2 concert Receives 2 concert e-tickets via email e-tickets via email Write review on Write review on Juvo Website Juvo Website
Start Training: Start Training: button Press button Press
Purchase: Purchase: Ticket on Mailticket Ticket on Mailticket platform Shares event on platform Shares event on Facebook Facebook
Discount Code: Discount Code: Discount Code: Discount Code: Apply at checkout on Juvo app sends a code Apply at checkout on Juvo app sends a code Mailticket platform. for ticket discount + Mailticket platform. for ticket discount + Juvo support MailTicket link. Juvo support MailTicket link. phone number All train together Both meet at Trains by Trains by doing phone number All train together Both meet at Trains by doing Trains by Parco Sempione but remotely cardio workout walking Parco Sempione cardio workout walking but remotely to train together to train together Redeem:
Select Select Select “Walking” “Walking” “Cardio”
Select “Cardio”
Redeem: Juvo provides Juvo provides You control the Juvo provides 400 points for this event Juvo provides Juvo provides songs from You control the Juvo provides songs from Training Request: Training Request: 400 points for this event intensity of your songs based Training Request: Training Request: songs based songs from intensity of your songs from Location: Parco Sempione Location: N/A (friend on your combined playlist. workout and combined Location: Parco Sempione Location: (friend on your combined (friend live in same area) N/Alives in remotely) playlist. Both runworkout & try toand Juvo provides playlist.combined Follow playlist. (friend live in Time: same area) playlist. Both run & try to Juvo provides 1:00PM lives in remotely) Time: 3:00PMplaylist. Follow Match steps match the steps songs to match cardio steps on Time: 1:00PMDate: 20/12/2018 Time: 3:00PMDate: 16/12/2018 Match steps to the rhythm match the steps songs to match cardio steps on to the rhythm of your steps. Juvo app & try Date: 20/12/2018 Date: 16/12/2018 to the rhythm of songs proto the the rhythm songs** of your steps. PA: Running Event page requires: PA: Cardio Juvo app & tryto match PA: Running Intensity level: Medium PA: Cardio Intensity level:toHigh of songs pro- vided.** Event pagea)requires: match the steps tosongs** 100 points to unlock rhythm Intensity level: Medium Intensity level: High a) 100 points to unlock vided.** steps to rhythm b) 300 points to earn of songs** b) 300 points to earn of songs**
within a week” for “2 within a week” for “2 tickets for the price of 1 tickets for the price of 1 Juvo device voice navigation tells you how many PA points you discount” discount” Juvo device voice navigation tells you how many PA points you collect while doing your physical activity. collect while doing your physical activity.
Send training request. Send training request. Friends: Accepts friend request. Friends: Accepts friend request. Search Page: Search Page: Search Page: Search Page: Search for existing Search for new Search for existing Search for new “followed” friends to friend on search “followed” friends to friend on search train bar & adds friend. train bar & adds friend.
Training Page: Training Page: Training Page: raining Page: Choose to train with Choose to train Choose to train with Choose to train a friend (get extra individually a friend (get extra ndividually bonus points)* bonus points)*
Juvo support Juvo support online chat online chat
Juvo clip “+” Juvo clip “+” Button: Hold Button: Hold for 5 seconds for 5 seconds to save song to save song
You: 400 points You: 400 points (include 50 (include 50 point from point from register) register)
Stop Training: Stop Training: Stop Training: Stop Training: Friend needs to also button Press Friend needs to also Friend: 100 points +30 bonus*** button Press buttonFriend: 100 points Press +30 points bonus*** You: 300 + 50 bonus*** button Press You: 300 points + 50 bonus*** (include 50 point from register) (include 50 point from register)
Juvo’s voice Juvo’s voice navigation: Tell you Compare both You & friend: 50 points + 30 View your PA stat navigation: Tell you Compare both You & friend: bonus*** 50 points + 30 View your PA stat the title, and artist of PA stat progress. progress. the title, and artist of bonus*** PA stat progress. progress. song you saved song you saved Does not reach goal. Does not reach goal. Ticket goes back on Ticket goes back on sale
You earned 80 Juvo points You earned 80 Juvo Need points to earn 20 more today. today. Need to 20days more in earn next 2 in next 2 days
8
Blueprint ser vice Set up
PH AS E
PH YS IC A L E VIDE N C E
Events
Training
Redeem & Purchase
SoundCloud Go account (upgrade to SoundCloud Go on online platform)
Juvo Device connection U SE R J O U R NEY
Juvo
Upgrade SoundCloud Go
Download Juvo App
Free mode New account
with SoundCloud Go
Sync music SoundCloud Go + Juvo
Guided mode
PA points
Mailticket App
Tutorial
Connect app+device
LINE OF INTERACTION F RO NT S TAG E 24/7 Juvo customer support
Juvo contact number
Online chat service
EMPLOYEE ACTIONS
TEC HN OLO GY
Juvo website Juvo App Mobile phone
Juvo customer support Mailticket customer support
Mailticket website/app Juvo website/app Mobile Phone
LINE OF INVISIBILIT Y BAC KS TAGE ACTIONS Juvo Company
Software Developers
Production Manufacturer
LINE OF IN TERN AL INTERACTION SU PPOR T PRO CE SSES
9
Software Developers MailTicket Company MailTicket Service
Booklet and Video a set of product
10
02
CDC care
4-Month Project Cooperative Work Product Ser vice System Design
Belief : “Making the clients feel cared, cdc creates and reinforces bonds through human connection. �
What A place that makes the client feel... understood, where space and services are tailored to his personal need connected to CDC through human and spatial interaction. important in part of a bigger community.
Why
Our values
GROWTH
CLIENT FIRST
RETENTION
Current sdf proposal
At the moment, the client perceives CDC as a distant place tied to bureaucracy. CDC will build a stronger bond with the client. Helping users develop their business, means growing and becoming stronger together. From a place where the clients are forced to go, to a community they want to join.
How CDC CARE are customized services for members delivered through a digital platform and the space. Based on three Cs:
Coach, Converse, Connect
SYSTEM EFFICIENCY
Our Proposal Converse Connect Coach
System map
Event/ Space WORKSHOP
ROUNDTABLE
CAREER NETWORKING
MIXER
Connecting abilities
Connecting knowledge
Connecting talents
Connecting opportunities
Being guided in moving the first steps in the marke
Tackling issues together and having a chance to build future collaborations
A more efficient way to find the right person for the company
Seeing how collaboration can benefit the company in the future
OPEN
CLOSED
STRUCTURED
FLUID
CUSTOMER STORY BOARD
KEY FUNCTIONS
KEY + Phone
Digital signature/ identity
Digital business card (sharing contact info)
DIGITAL PLATFORM
03
YOLO
You only love once
2-Month Project Cooperative Work Product Ser vice System Design
Ser vice: A dating app that lets you choose from a variety of organized events where you can find people with your same interests. After the first questionnaire, the system will give you a color that represents you and will be shown on a device that you will wear during the events. People with your same color are likely to be a good match for you, but if you don’t feel comfortable with them, the system will be ready to give you another option. At the end of the event you will have the chance to take a picture with the people you enjoyed the most and get their contact directly on the application.
Some actors play as Yolo staff involving the audience throughout the performance. The whole experience will have a light and ironic tone of voice.
VISUAL STYLE Ironic, use of body language, intimate.
Video 1 Video 2
An omniscient narrator has a live conversation with Lucia, the service’s user. He is a personification of the application’s system and he explains how Yolo performs better than the actual dating options. We show three videos of Lucia’s previous bad experiences dating, while in the live performance Lucia uses Yolo’s service and has a great experience.
Video 3
EXPERIENCE PROTOTYPE SUMMARY
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04
Virtual Presence System
2-Month Project Cooperative Work Product Service Design
Belief : “ To increase efficiency and allow people to connect and work together wherever they are�.
OPPORTUNITIES Design strateg y
At the beginning, we did market analysis on different kinds of VR device in order to explore the potential possibility field on VR chair.
VR chair innovation opportunities VR Office Chair
Business
VR Creative Tool
No Competitors Here!
VR IOT
Promotional EXP
The field we designed for.
Private
Public Massage Chair
VR Game Hair
AUG. Home Seat
VR Chair
Arcade Chair
4D Theater Seat
Entertainment 20
RESE ARCH(I) The whole meeting process
SCENARIO ANALYSIS (Target user & Main activities) 1. Participant Q&A/comments, Voting/ranking 2. Facilitator/moderator Select question, Handle voting 3.Decision maker Evaluate options, Edit content, Make conclusions 4. Recorder Report notes 5. Time keeper Time management
1. Presenter Load content, speak, change slide, highlight content, read notes, stand up/ move, time management 2. Listener Sit, hear, take notes, read notes, drink 3. Recorder Report notes 4. Time keeper Time management
MEETING ORGANIZATION
CONTENT PRESENTATION
CONTENT CO-CREATION
CONTENT REVIEW
CONCLUSION & REPORT
ROOM MANAGEMENT
1. Participant
Share idea, Find inspiration/ref. 2. Facilitator/moderator
Keep focus, Sort content, Context creation, Stand up/ Move, Time management 3. Recorder
Report notes 4. Time keeper
Time management
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1.Cleaning staff
Neat room, Clean under chairs, Use detergent, Handle equipment
RESE ARCH(II) Other opportunities
Other potential area in VR:
INTERVIEW
Chief Designer of NetDragon Websoft Inc.
Q: Do you often go abroad for meeting or seminar? A: Yes, it’s always being once a month or even twice a week.
If VR create the field of super vision or even in security
Q: Do you use any software to attend meeting? Why? A: Of course! I use Zoom because it is convenient and can save time. Q: Is Zoom have any drawback when you use it? A: Well, on the one hand, there has poor data reception sometimes which forced me to stop meeting. On the other hand, when I need to supervise the design project, I always face many restrictions, e.g. we can’t co-create the 3D model.
Who might be the potential user? Why do we need to change? What benefits may bring for the humanity?
Q: Besides meeting, what else do you need to do in the working day? A: Read & signed the paper, supervised the status of con-
struction.
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RESE ARCH(II)
Insight VR INNOVATIVE TEAM
1. We need to find the reliable and professional company to cooperate in two parts: (I) Virtual Reality System Interface (II) Engineer Team (Encryption software, VR security network system) 2. We should design advanced devices to connect with VR goggles.
GOVERNMENT They need to cooperate with us on building the entire safety environmental system network for policeman and find the way to let community security patrol team being more helpful.
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INNOVATIVE DESIGN Scenarios
Scenario 1 Boss attending to a remote meeting Use chair’s controller Connect smart camera Start meeting
Scenario 2 Manager visiting export processing zones Use chair’s controller Connect Droid & Camera Supervise everything
Scenario 3 Security controlling apartment Use chair’s controller Connect 5 Droids + Cam Supervise everything
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INNOVATIVE DESIGN Difficulties & our design
THE FIELD WE CRE ATE
NetDragon Websoft Ino.
Department of Industrial Design create
VR Presence System Armchair
VR Goggles
360Cam
Droid
will cooperate with Department of UI & UX
VR UI Design Meeting
Supervise
Bulit by
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Primar y User
Secondar y User
Boss, Manager, Department Leader
Manager, Client, Employee
VR analy tics engineer
INNOVATIVE DESIGN VR presesnce system
BA SIC DEVICE Armchair + VR Goggles
Physical Screen
Intuitive-designed Controlller
Adjustable Lens
Ventilation Channel
The basic devices include an armchair and VR goggles. The gog gles can be stored in one armrest and can be easily put on while the controller is set in the other armrest. The two are exchangeable for allowing users to switch its position according to their dominant hand. All relative position of the equipment is designed for intuitive reaction.
Hidden Speakers Goggles Storage Personal Storage
DETAILS
ARMCHAIR Power Supply
Exchangable Controller 26
INNOVATIVE DESIGN Advance device
ADVANCED DEVICE Droid + 360Cam
Mount
6X FishEye Cam
360 Cam
Open Weels
Foldable Pole
The advanced devices include a droid and a set of 360 cams. Simplicity and the high mobility were the main concepts to work on. The droid can be folded for easy storage and transport and when it is on its wheels open increasing stability. The monitor is composed of 6 FishEye cameras that cover all the angles.
Foldable Pole
DETAILS DROID
360 CAM Digital Display Head Light
Gri ps
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Power Button
Cam Connecting Hole
ON /OFF button
INNOVATIVE DESIGN VR Gog gles Heat
Foam Padded Inside
Ventilation
Built-in microphone Head Size Adjustable
Connecting Cable Adjustable Focus Of Lens
Primar y Designer
Lightweight
=
Effort Arm
Resistance Arm
VR GOGGLES
Focus on the usability and comfort For many VR gog gles on the market had come out a while ago and haven’t updated since, we tried to solve the problem like difficult to use, heavy to wear and adjust it for nearsighted people. On the left side of the gog gles, there is a button to adjust the focus of each lens individually. That is, when the user put on the gog gles, there is no need to wear their glasses, providing more comfortable.
Resistance Arm
Effort Arm
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05
COZY / Life style
1 Year Project Cooperative Work Product Design
Belief : “ To mix COZY into household items may not only bring comfort to ever yday, but also become part of the accessor y at home. �
CONTEXT
CHALLENGE Taiwan is located in the subtropical region and surrounded by sea, which let people always live in the high humidity environment. A humid environment is a breeding ground for all sorts of microscopic organisms that spells trouble for interiors clothes, shoes, and people’s health, such as, itchy eyes, sneezing, hives, eczema, coughs and asthma. The purpose of this project is to change this situation through the preventive measures.
844000000
81.6%
80%
Not only Taiwan, but Japan, Hong Kong and Southeast Asia are about 844,000,000 people living in muddy environment. Illnesses caused by mould allergy can include allergic rhinitis, allergic conjunctivitis, asthmaand skin reaction.
The comfortable indoor humidity is at between 30 - 50 %, but due to monsoon season, typhoon, convection rain and orographic rain, the average annual relative humidity in Taiwan increase to 81.6%. Even if the temperature rarely exceeds 33 C in summer, the humidity level (usually around 80%) can make the island feel like a steam.
According to our survey on 60 people aged 20 to 60 year old, 80% of them admitted to notice diverse critical humidity problems because of moldy bread, clothes, and bags.
mo.
1
2
3
4
5
6
7
8
9 10 11 12
RH % 84 84 84 83 82 81 78 78 80 81 81 83
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RESE ARCH Find out possibility
Opportunities From Interview After decided to focus on interior humidity problems, we interviewed 60 people aged 20-60 year old about what they face and what is their present solutions.
INTERVIEW In the raining day, my coat and shoes may usually get wet when I go home. The worst thing is that although I hang the coat, it is still damp in the next day.
Cabinet Closet 7% Wall 5% 5% Couch 2% Mattress, 3% Straw mat
35%
Coat, jacket
18% Food
25% Shose
What kind of thing will always become moldy easily at home?
I always use Dehumidification box or hanger to absorb the moisture in the closet, chest of drawers, but they are consumable. In Taiwan, it is really easy to get mildew on my shoes, especially during the summer. I tried to use moisture-resistant spray, but it didn’t work well. Most of humid products are functional, but lack of environmental protection and attractive appearance. Hopefully, the design can bring these three conditions at the same time. When I feel the humidity is too high, I will open the dehumidifier to prevent moldy and keep family living in the comfortable environment.
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EXPLODING IDEAS Sketches
ENTRANCE
KITCHEN
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WHAT ’S COZY
Quality of life
COZY / Introduction The brand of lifestyle “COZY ” main to design household items can also be house furnishings. We hope that the household items may also bring the newest feeling of life and the different way of inter pretation. “COZY ” combines the concepts “comfort” and “crazy ”. With some bright light-hearted color, you’ll be crazy to find a COZY environment is so easy to create.
Innovative
Ecofriendly
Quality of life
Products Emotion
(I) Drystand - Entrance (II) Bunny-drie - Kitchen
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Main value
Practical aesthetics
Scenario 1 Raining day
Jasper leaved the office and used umbrella on his way home after work, but his coat and shoes are still a bit damp when he arrives home.
1
1st PRODUCT Scenario
Drystand New way of home domestic appliance
Scenario 2 Temperature: 33 C Relative humidity: 80%
In the muggy summer, the relative humidity is too high. Shoes are easily to get mildew in shoe cabinet.
34
DESIGN & DETAILS
The design combines coat rack and shoebox with clothes dr yer. As the user in the humid city enters the house, he can hang the clothes and set the timer. The built-in heating system will inject air as the pictures have revealed. Also, there is a wireless dr yer that can be placed into the shoes, so the user can avoid humidity causing shoes musty.
Hanger
Built-in dr yer
Shoes stool
Adjustable time Wireless Dr yer
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For Charging
2
2nd PRODUCT
Inspiration from animation
Bunny-drie Reusability and quality of preserving food
Inspiration Alice’s adventures in wonderland
In the animation movie, rabbit took a watch and chased time in order to be punctual. Thus, we use this idea and redesign the shape of rabbit‘s butt. It is like the Chinese proverb says” seize the tail of time”, which means to keep the best if used by.
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DESIGN & DETAILS
How could it work? Normally, glass water is blue.
After fully absorbed misture...
Put lid into...
It may change into pink.
under... OR
Silicone gasket Cover Glass with holes
Why is water glass ? 37
Water glass
Semi-permanent use
Environmental friendly
Non-toxic
Non-smell
non-dissolvable
CaCl2 Desiccant
Moisture absorbing is 5 times faster than CaCl2 desiccant.
PROTOTYPING
Enjoy the team work
1. Drystand
Use ABS to make the interface panel.
Making the part of wood product
Go to the factory and use 3D-Printing technique to finish shoes stool and details.
Assembling all the parts and preparing for exhibition.
Attending to “Young Designers’ Exhibition” and introducing our design to public.
2. Bunny-drie
Shaping of wet clay We did six of them because we can’t predict which one will success or fail.
Bisque Firing This is the first “firing” of the clay.
Sanding ceramics carefully
Using silicone to make silicone gasket
Assembling all the parts and shooting products in studio
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06
Z-lamp
1-Month Project Individual Work Furniture Design
Belief : “I believe in desk lamp as an element in people’s life which illuminates the dark and brings peaceful environment to allow poeple having more activities . �
Desk lamp Main idea
Adjustable for proper height
Hand-made by camphoewood. 40
PROCESS Way of hand-made
Standing in the right side of the Lathe to create the appearance of lampshade.
41
Change T rest position into the front in order to make the thickness.
Sanding every part of the lampshade, from 100 to 1200.
GRAZIE! THANKS!