White Label Help Desk Services from Marathon Professional help businesses to maintain their scalability during growth
Almost every IT company that operates 24X7 must have a fully functional help desk to efficiently handle and resolve customers’ queries. A best practice help desk includes single point of contact for IT interruptions, computer or software consultations, tracking capabilities of all incoming problems, problem escalation procedures and problem resolution. Having an effective help desk not only assist businesses in solving the issues of their potential customers, but also further helps them in having upper edge in the market than the competitors. To help business owners in this task, Marathon Professional Services is providing best-in-class white label help desk support services at the most competitive prices. The technologies for which they provide IT desk services include Microsoft, VMware, Citrix, hardware maintenance and many others. Moreover, their Channel IT Service desk is the most flexible of its kind and provides bespoke contract options like predetermined maximum number of incidents over a monthly or annual period, funds based so that clients can call of incidents and service levels based on business priorities and more, to suit every client’s needs. IT business owners looking for a reputed help desk service provider can count on them for their requirements. When it comes to providing best-in-class white label help desk support services, Marathon Professional Services is a well-known channel IT consultants. The help desk services they offer are rendered by their team of highly skilled and dedicated channel it support engineers, employing latest technological tools to ensure they fulfill the highest quality standards and also meet the needs of their clients. Entrepreneurs interested in availing their services can contact them by filling a simple questionnaire available on their official website, Marathon-PS.com. In addition, the company also offers a myriad of other services such as outsourced help desk, firewall penetration testing, outsourcing network support, Microsoft SQL server performance review and many others. Talking more about their white label help desk services, one of the representatives of the firm stated, “Using our white label support desk, we can help you to develop long-term client relationships whilst you can focus on your core tasks and priorities. The IT Service Desk service is delivered to match your brand or as a generic unbranded service and can be paid for on a monthly or annually, in advance, your choice. We do not charge cancellation penalties or minimum terms of service but 1 to 3 year contracts carry substantial cost savings.”
About Marathon Professional Services Marathon Professional Services offers a wide a range of skills in virtualization, desktop and infrastructure solutions, delivered by experienced and accredited consultants that really understand technology and its role with the business. They don't work like recruiters, they won't use contractors and they underwrite all of their work so that their customers will always be assured that their clients are receiving the best of the best. They provide free of charge presales assistance and wherever possible work on a fixed price basis.
Company Details Marathon IT Services Ltd Park House Park Terrace Worcester Park London KT4 7JZ Phone: 020 8329 1000 Email: sales@marathon-ps.com