TOURISM INDIA MAGAZINE DECEMBER 2013 issue by TOURISM INDIA

www.tourismindia.travel

Vol. 16

No. 08

Thiruvananthapuram

www.tourismindiaonline.com

December 2013

Reg. No. KL/TV (N) 432/2012-2014

Price: (India) Rs.50 (Overseas) US $5 £3 Dh10

Pages 20+4

Dubai Goa

tihad Airways has commenced major expansion of its Indian operations following the approval of a historic 24 per cent investment in Jet Airways. Central to the Etihad Airways plan is the use of Abu Dhabi, capital of the United Arab Emirates, as a global hub connecting international passengers and freight with flights to and from India. Pending the opening of a new facility, United States-bound passengers will be able to clear US immigration and customs at Abu Dhabi Airport. The first stage of the Etihad Airways strategy includes additional flights or the introduction of larger aircraft on existing routes to India. The initial flight increases by Etihad Airways are: • Mumbai and New Delhi: 7 to 14 flights per week (immediate) • Kochi: 7 to 14 flights per week (June

MBD Group

2014) • Bangalore and Chennai: 7 to 14 flights per week (July 2014) • Hyderabad: 7 to 14 flights per week (October 2014) As well as more flights, Etihad Airways is introducing larger aircraft in some markets. On the Abu Dhabi – Mumbai and Abu Dhabi – New Delhi routes, evening flights with narrow-bodied Airbus A320s have been upgraded to wide-bodied Airbus A340 and A330 jets. On the Mumbai services, this includes introduction of First Class cabins on the evening A340 flights. New Airbus A321 aircraft, seating 174 passengers, will be used on all Abu DhabiChennai services, and between Abu Dhabi and Kochi from June 2014. Subject to regulatory approvals in a range of countries, Etihad Airways Contd. on Page 05

GENIE Cabs

Mauririus

ITB World Travel Trends Report confirms Asia’s key role in global tourism China is the undisputed leader in a booming market

his year Asia is once again among the major forces driving the international tourism market. This is one of the findings of the annual ITB World Travel Trends Report, conducted by IPK International and commissioned by the world’s leading travel trade show. According to its figures Asia posted impressive growth. The Chinese were particularly frequent travellers while the usually strong Japanese market experienced difficulties. In the international travel market China is now the world’s number one when it comes to travel spending. It ranks second for total trips and fourth for overnights. Overall, during the first eight months of 2013 international departures from Asia increased by eight per cent. At 26 per cent, the Chinese contributed significantly towards this trend, whereas the Japanese travelled two per cent less. The forecasts for next year

are similar. The Chinese market is expected to expand by around 18 per cent, while the Japanese market is predicted to remain stable. Overall, Asian source markets are expected to grow by around nine per cent in 2014. This year’s increase in travellers consolidated China’s top placing in Asia. In 2012 Chinese citizens undertook around 45 million trips abroad and spent approximately 84.4 billion dollars. As a result the Chinese market was about twice the size of Japan’s. Other Asian markets appear small in comparison to China. Korea, Hong Kong, Australia, India and Indonesia followed in the rankings for total international trips. This year’s figures for arrivals in Asia were equally positive. According to the World Tourism Organization (UNWTO), between Contd. on Page 05

Contd. on Page 06

December 2013

Tourism as an Engine for Economic Recovery

n the first nine months of 2013, international tourism grew by 5% according to the latest UNWTO World Tourism Barometer. The number of international tourist arrivals reported by destinations around the world increased by some 41 million between January and September, growing above UNWTO’s initial forecast and creating an important stimulus to the receiving economies. According to UNWTO Secretary General, Mr. Taleb Rifai, International tourism continues to grow above expectations, supporting economic growth in both advanced and emerging economies and bringing much needed support to job creation, GDP and the balance of payments of many destinations. Asia is once again among the major forces driving the international tourism market. According to the annual ITB World Travel Trends Report, China posted an impressive growth as the country is now the world’s number one when it comes to travel spending. This shows the dominance of Asian market in developing opportunities that leads to economic recovery. Countries all around the world have already identified tourism as a vital tool for recovering from the recession that destroyed their economic growth.

oreign Exchange Earnings (FEEs) from tourism in Rupees terms in November, 2013 increased by 7.26% to Rs. 10,429 crore as compared to Rs. 9,723 crore in November, 2012. Foreign Tourist Arrivals (FTAs) in November, 2013 was 7.18 lakh as against 7.01 lakh in November 2012 showing a growth of 1.41%. The following are some of the important highlights regarding FTAs and FEEs from tourism during the month of November, 2013 Foreign Exchange Earnings (FEEs): • FEEs during the month of November 2013 were Rs.1 0,429 crore as compared to Rs. 9,723 crore in November 2012 and Rs. 7,941 crore in November 2011. • The growth rate in FEEs in rupee terms in November 2013 over November 2012 was

7.3% as compared to 22.4% in November 2012 over November 2011. • FEEs from tourism in rupee terms during January to November 2013 were Rs. 94,156 crore with a growth of 12.2%, as compared to the FEEs of Rs. 83,938 crore with a growth of 22.1% during January to November 2012 over the corresponding period of 2011. • FEEs in US$ terms during the month of November 2013 were US$ 1.665 billion as compared to FEEs of US$ 1.776 billion during the month of November 2012 and US$ 1.566 billion in November 2011. • The growth rate in FEEs in US$ terms in November 2013 over November 2012 was a negative growth of 6.3% as compared to the growth of 13.4% in November 2012 over November 2011.

Etihad Airways Announces Major Plans for India and Jet Airways also plan to codeshare on each other’s flights between Abu Dhabi, India and other markets in the Middle East, North America and Europe. Etihad Airways will also codeshare on new flights by Jet Airways’ between India and the U.S., via the Abu Dhabi hub, subject to regulatory approval. “India is one of the world’s largest and fastest-growing air travel markets, and will play an increasingly important role in our growth,” said Mr. James Hogan, President and Chief Executive Officer of Etihad Airways. “Through our purchase of 24 per cent of Jet Airways – the first foreign investment permitted in an Indian airline – we have laid the foundations for major and exciting growth in air services between Abu Dhabi and India, and beyond throughout our global network,” Mr. Hogan said. “Subject to receiving regulatory approvals, we will continue to expand our Abu Dhabi – India operations and work with our growing stable of partners to accommodate strong growth and deliver much greater choice for travel to and from

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Contd. from Page 01

India.” The changes are not confined to flight operations. A key benefit of the Etihad Airways equity alliance is the ability of member airlines to work together not only to increase revenues but to reduce costs. In addition to Jet Airways, Etihad Airways has invested in airberlin (29 per cent), Air Seychelles (40 per cent), Virgin Australia (19.9 per cent) and Aer Lingus (3 per cent). Etihad Airways also is awaiting regulatory approval to acquire 33.3 per cent of Swiss regional carrier Darwin Airline and in January 2014 will activate a 49 per cent investment in Air Serbia. “Our equity alliance enables much deeper cooperation than can be achieved through a standard commercial partnership,” Mr. Hogan said. “In addition to joint activities which increase revenue, the relationships we have with our equity partners enable us to reduce costs and increase efficiencies through activities such as resource sharing, knowledge transfer and joint procurement.” Both airlines are exploring synergies ranging from integration of their loyalty programs to shared airport facilities and offices, common training of pilots and flight attendants and deployment of joint sales forces in markets served by both carriers.

Being one of the top earners from tourism, India has witnessed a 13% growth this year. As per the UNWTO World Tourism Barometer, India’s rank in the World Tourism Receipts during 2012 was 16th. The country was 7th among the Asia & Pacific Region in terms of tourism receipts. The Foreign Exchange Earnings (FEEs) during the year 2012 of Rs. 94,487 shown a growth of 21.8% compared to the previous year. The industry is expecting more growth this year considering the international tourism market’s overall performance, especially the Asian region. The government’s initiatives like Visa on Arrival (VoA) scheme, financial assistance to stakeholders and all States/Union Territory Tourism Departments for promotion of tourism, promoting Safe & Honourable tourism, improving the facilities for foreign and domestic tourists, creation/upgradation of tourism infrastructure, wayside amenities, providing last mile connectivity, increasing the availability of trained manpower, etc. give hope to the whole industry.

• FEE from tourism in terms of US$ during January to November 2013 were US$ 16.247 billion with a growth of 2.8%, as compared to US$ 15.806 billion with a growth of 6.3% during JanuaryNovember 2012 over the corresponding period of 2011. Foreign Tourist Arrivals (FTAs): • FTAs during the Month of November 2013 were 7.18 lakh as compared to FTAs of 7.01 lakh during the month of November 2012 and 6.70 lakh in November 2011 • There has been a growth of 2.4% in November 2013 over November 2012 as Asia a Driving Force in Tourism January and August international arrivals grew by 6.3 per cent compared to 2012. Southeast Asia in particular experienced increased demand and reported 12 per cent growth. Visitor numbers arriving in southern Asia rose by six per cent. At four per cent, growth rates in the Pacific remained stable. Arrivals in northeast Asia rose by only three per cent, a three per cent drop compared to 2012. Among Asian nations the Chinese were the most eager to travel. In 2013, stays exceeding four overnights rose by 28 per cent, while short trips increased by around 21 per cent. This sharp increase meant the Chinese were the world biggest spenders abroad, averaging 1,765 US dollars per trip. They travelled mainly for private reasons, with holiday trips rising by 30 per cent this year. Round trips were in demand, as were city breaks and beach holidays. At six per cent, the business travel market grew moderately compared to 2012. Typically for a growth market, the Chinese travelled mainly within Asia, while long-haul trips to Europe and America took second place. The boom seems set to continue: experts predict the Chinese will be just as eager to travel in 2014. Around 44 per cent of the respondents from China said they aimed to travel more next year. Overall, forecasts predict a growing eagerness to travel over the next few years, due mainly to economic growth and an expanding middle class that is both educated and young. Furthermore, budget airlines such as Air Asia have made travelling abroad much easier and affordable. Commenting, Dr. Martin Buck,

compared to a growth of 4.7% registered in November 2012 over November 2011. • FTAs during the period January to November 2013 were 60.48 lakh with a growth of 3.8%, as compared to FTAs of 58.25 lakh with a growth of 4.5% during January to November 2012 over the corresponding period of 2011. Ministry of Tourism compiles monthly estimates of Foreign Tourist Arrivals (FTAs) on the basis of the FTAs data at major ports and Foreign Exchange Earnings (FEEs) from tourism on the basis of data available from Reserve Bank of India. Contd. from Page 01

Director of Travel and Logistics at Messe Berlin, said: “People from Asia expect the same standard of hospitality and service when they travel to destinations abroad. What is more, as well as group tours, which is the traditional form of travel, individual trips are now becoming more popular in Asia. European tour companies and hotels with a focus on travel business from Asia must tailor their services accordingly.“ All the findings are based on information from papers held at the World Travel Monitor Forum in Pisa, which is sponsored by ITB Berlin. Every year the consultancy IPK International invites more than 50 tourism experts and scientists from around the world to present the latest statistics and trends in international tourism. Other results of the January to August 2013 trend surveys conducted by IPK as well as the assessments of more than 50 tourism experts from over 20 countries and the core data of the World Travel Monitor can be found in the ITB World Travel Trends Report, which is available for downloading at www. itb-berlin.de. At the ITB Berlin Convention, Mr. Rolf Freitag, president of IPK International, will present the findings of the World Travel Monitor for the entire year, as well as the latest forecasts for 2014. The World Travel Monitor is based on the findings of representative interviews carried out with more than 500,000 people in over 60 global travel markets. It has been published for more than 20 years and is recognised as the most wide-scale continuous survey examining global travel trends.

Managing Editor: Ravisankar K.V. Executive Editor: Rajani A. Art Editor: N. Bhattathiri Sub Editors: Rahul Krishnan, Anoop B. Special Correspontant: James Joseph Correspontant: Ganesh Mohan, Jeeth Thomas Senior Layout Artist: Vijayagopalan G. Marketing: Ravikumar.K. (AGM) Mob: +919847560531 Director - International Marketing - Theresa Van Den Dool Consultants: Baby Mathew (Hospitality) Ashokan C.V. (Technical) R. Bhadrakumar FCA& D Ravi FCA (Financial) P. Govardhan (Legal) Dr. S. G. Pandalai (Editorial) Business Offices: UK-England: T. Haridas (Advisor) 86 Tooting High St. London SW 17 0RN Mob:+447775833754 New Delhi: D. Anil Kumar Tel: +91 11-24634248, Mob: +91 98681 23311, Mumbai: K.V. Sathyanath Tel: +91 22 29209285 Kolkata: Jayasree Singh Tel: +91 33 24187750 Mob: +91 9433060333 Bangalore: Damodaran K. Nair Mob: +91 9035616040 Hyderabad: Premraj A. Mob: +91 9446514732, Pondichery: K.Ramasubramanian Mob: +91 98949 77161 No part of this magazine may be reproduced without the written permission of Tourism India Publications Pvt. Ltd. All rights reserved. Copyright © 2013

December 2013

ubai’s hotels enjoyed a busy first nine months of the year, welcoming over 7.9 million visitors between January and September 2013, a 9.8 per cent year-on-year increase. The latest visitor number results, released by Dubai’s Department of Tourism and Commerce Marketing (DTCM) on the sidelines of World Travel Market (London, UK), show increases across hotel establishment guests, room occupancy levels, hotel and hotel apartment revenues and average length of stay, all key factors in order for Dubai to achieve its Tourism Vision for 2020. During the first nine months of the year, guest numbers across all hotel establishments (hotels and hotel apartments) reached 7,941,118, a 9.8 per cent increase year-on-year. Hotel room occupancy averaged 78.6 per cent over the nine month period, up 3.1 per cent compared to the same period in 2012 and hotel apartment occupancy also saw steady growth, up 7.3 per cent to 81 per cent, compared with 75.5 per cent in the first nine months of 2012. Increasing the length of stay has been identified as a key driver of tourism growth within the Tourism Vision for 2020 and these results were also positive with the average length of stay across hotels and hotel apartments between January and September rising 3.5 per cent year-on-year to 3.9 days. Hoteliers and hotel apartment operators experienced significant growth in revenues, with total revenues for the first nine months of the year up by 17.1 per cent, reaching AED15.33billion. Total guest nights also recorded similarly impressive rises, up 13.7 per cent to 30,874,916 from 27,163,974 in the first nine months of 2012. His Excellency Helal Saeed Almarri, Director-General of DTCM commented: “These latest visitor figures show a steady and consistent increase across the key indicators that are critical in order to achieve our Tourism Vision for 2020. With guest numbers, room nights and length of stay all increasing, we have made positive early steps which demonstrate that while our aims are ambitious, they

OLS Kyndal India, a joint venture between Lucas BOLS BV and Kyndal India Pvt. Ltd, invites entries from India for the renowned “Bols Around the World 2014’, the world’s largest open bartending competition to be held in Amsterdam. Entries are invited from over 60 countries including India, to be part of this challenge to concoct that aweinspiring cocktail drink recipe using Bols Liqueurs, for a chance to win a trip around

are achievable.” “A 17.1 per cent increase in revenues for hotels is particularly encouraging, especially given the number of new establishments which have entered the market this year. This demonstrates that Dubai continues to represent a major opportunity for hotel developers and that we must continue to work to ensure that supply is meeting demand. DTCM and our governmental partners are working on a number of measures in this regard, including the incentive we recently announced to encourage the development of more mid-range hotels,” he added. A number of new hotel establishments have opened in Dubai during 2013, including the Barjeel Heritage Guest House in Bur Dubai; Mövenpick Hotel Apartments The Square, Sofitel Dubai the Palm; Conrad Dubai; Oberoi Dubai; Anantara Dubai Palm Jumeirah Resort & Spaand, just last month, Mövenpick Hotel Jumeirah Lakes Towers. A number are due to open before the end of the year, including Novotel Dubai Al Barsha; and Raviz Centerpoint in Bur Dubai. Saudi Arabia, India, UK, USA, Russia, Kuwait, Germany, Oman, China and Iran made up the top 10 source markets for January to September 2013, mostly unchanged compared to 2012. Consistently Dubai’s primary source market, Saudi Arabia experienced the most growth once again, with visitor numbers increasing by 24.8 per cent to 1,052,353. Ranked 2nd, India continued to show strong increases in visitor numbers with visitors up by 15per cent. Other markets which experienced strong growth include Australia - which saw a 34.9 per cent from 144,121 for the first nine months of 2012 to 194,448 for the same period of this year – and China, which had an11 per cent from 181,180 to 201,036. His Excellency Helal Saeed Almarri, Director-General of DTCM commented: “We are fortunate in Dubai that our visitors come from a broad range of markets from countries. At DTCM we capitalise on this with a network of 20 overseas offices which enables us to promote Dubai in virtually

the world to four cocktail cities of his or her choice over eight days. The overall winner will also be awarded a Platinum Bols Ambassadorship, including two allexpenses-paid trips to Amsterdam for intensive training. To make it to the final, bartenders will be tested on the key attributes of a world class bartender and the virtual world. The highest scorers will be allowed to present their cocktail/drinks concept in a 2-minute

every major market across the globe. The continual increase of guests from both India and China can be attributable both to the increasing propensity for people from these countries to travel overseas and from our focus on growing these high potential markets. We recently opened our fourth office in China and – as with all our key markets – this year we’ve conducted a number of roadshows and market specific-campaigns to ensure Dubai is positioned as a destination of choice. The increase in visitors from Australia is thanks in no small part to the partnership between Emirates and Qantas which has significantly increased the accessibility between Australia and Dubai. To leverage this we have been increasing our marketing and promotional activities, in partnership with both airlines – for example bringing Masterchef Australia to film two episodes in Dubai earlier this year, and Emirates’ sponsorship of this week’s Melbourne Cup being themed around the story of Dubai.” With regards to India consecutively ranking as the top source market globally for visitor traffic into Dubai, Mr. Carl Vaz, Director DTCM India said: “India continues to be a top source market for inbound visitors into Dubai with the total number of Indian guests reaching 631,638 for the first nine months of 2013, an increase close to 15% over the corresponding period last year. The growth seen from the Indian market can be attributed to our marketing and promotional efforts in Tier II and Tier III cities (besides the metros). With the Dubai Shopping Festival (DSF) 2014 approaching, through our marketing campaign, we are aggressively looking at tapping the niche market segments of weddings and honeymoon, school groups, adventure/ sports, luxury seekers and single women travellers who will be heading to Dubai for the shopping extravaganza.” The results were released on the sidelines of World Travel Market, currently taking place in London, UK, where DTCM and a 70-strong delegation of partners from the Emirate’s tourism industry are promoting Dubai’s diverse destination offering to key international buyers. A focus of this year’s participation is Dubai’s growing reputation as a global events destination, a fact demonstrated by the calendar of events for the next six months which includes the 19th edition

of the Dubai Shopping Festival; golf’s DP World Tour Championship and the 25th anniversary of the Omega Dubai Desert Classic; the Emirates Festival of Literature; the Emirates Airline Dubai Jazz Festival; Art Dubai; a performance residency from Cirque du Soleil; and a range of other events across the arts, culture, heritage and sport. His Excellency Helal Saeed Almarri commented: “Events are a key pillar of the Tourism Vision for 2020, with our objective being to transform Dubai from a regional events hub to a global destination for events and entertainment in order to attract an increased number of visitors to Dubai. The inaugural Dubai Motor Festival last week is a demonstration of our intentions to develop a number of new festivals and events and we look forward to launching more within the next year.” Dubai’s Tourism Vision for 2020, announced earlier this year under the directive of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai and spearheaded by DTCM, sets out how the Emirate will double its annual visitor numbers from 10 million in 2012 to 20 million in 2020.

video clip to convince the jury why this is the next big trend in the world of cocktail. A personalized page will help put out the bartenders’ thoughts about their style of cocktail, drinks and in the end win this opportunity to learn from the best. Mr. Siddharth Banerji, Managing Director, BOLS Kyndal India said, “Bols has been hosting this competition over the years and this time in its seventh year, ‘Bols around the World’ contest will see bartenders building their own digital portfolio on Bols website. We would want bartenders from India to be part of this competition as there is immense talent in the country.” Ms. Pushpanjali Banerji, Brand Director, Bols Kyndal India said, “Bols is always on

a look out to develop a social drinking concept and the competition celebrates the best in bartending technique. It reflects the values taught at the Bols Bartending Academy, from drink awareness and mixology to hospitality, pace and efficiency.” Contenders are invited to compete in three heats over six months for one of 12 spots in the Grand Final which will take place in Amsterdam in May, 2014. The contest which has the widest reach of all major global bartending competitions, goes live from 1st December,2013 till February 2014. For registrations www. bolsaroundtheworld.com

December 2013

ndia is an emerging market for Monaco and has been recording a steady increase in the tourist arrivals in day-visitors, room-nights and MICE movements since past few years. Monaco receives over seven million visitors every year from across the world. Year on year there has been an evident increase in the room nights from India. In the year 2012, 4718 room nights were generated from India. Now India climbed up from 8th to 4th position of total Asian arrivals. It is fast evolving and is increasingly becoming a niche strategic market. Monaco attracts top end urban aspirational class with good disposable income and MICE segment from India. Monaco offers one stop coordination facility for all MICE related queries and very special offers to ensure that MICE

organizers get the best deals. The Monaco Government Tourist and Convention Authority have been putting its best foot forward to attract and support business groups from various industries in India. The Principality has recently launched their new MICE campaign stating “Your event needs Monaco” keeping in view the much talked about capability and expertise that the destination offers to make every event a success. The Monaco Convention Authority team and its bureau in India offers a wide range of free and innovative services to those organizing conventions, seminars, exhibitions, festivals or trade fairs, ready and willing to meet their demands and respond to all types of requests for any budget. To promote Monaco as a luxury holiday destination, we continuously work together

with the Travel Trade fraternity. The Monaco Government Tourist and Convention Authority recently concluded its Travel Trade road shows in Mumbai, Bangalore and Delhi. The events were an astonishing hit in the Travel Trade and enjoyed housie game based on destination Monaco. Mr. Guillaume Rose, President, Monaco Government Tourist and Convention Authority said, “India is an important market for us with a prominent increase in the tourist arrivals in day-visitors, roomnights and MICE movements. Our objective is to showcase Monaco as one of Europe’s finest destinations for the people who settle for nothing but the best and are looking for unmatched quality. We want to promote Monaco as a MICE and luxury destination in the country as well as a wedding destination in the metro cities of Delhi, Mumbai, Chennai, Kolkata and Bengaluru. Our efforts are directed towards tapping the high-end Indian travellers not for short-term gains, but for the long-term.” Monaco is more targeted towards highend travellers focusing on five experiential aspects which include culture and event, spa, gastronomy, night life and casino. So be it the F1 or Jazz festival or billion dollar yacht cruise, Monaco has everything what a well informed high end Indian traveller dreams for. The picturesque views, romantic abundance, and stupendous

landscapes, it offers magnificent holiday options for the discerning Indian traveller. Monaco is continuously working to tap consumers directly through different mediums such as print, electronic and online. The ultra premium lifestyle brands, mega yachts, Grand Prix jointly has lured Indians and has become one of the ultimate leisure, Upscale and Luxury destination. Overlooking the glittering, yacht-filled waters of the French Riviera, Monaco may be the world’s second smallest country, but it abounds with romance, sophisticated elegance and has become one of the best destinations for honeymooners from India who settle for nothing but the best and are looking for unmatched quality and value. Monaco is one of the world’s most desirable destinations with over 300 days of sunshine a year and mild temperatures, it celebrates with enthusiasm the arts, culture, sumptuous cuisine, spas, beautiful surroundings, spectacular landscapes and high-adrenaline activities like the Formula One Grand Prix, casino gaming, land and water sports and exciting nightlife. Tourists will be more than happy enjoying luxurious accommodation, family restaurants and exceptional landscape in Monte Carlo. This charming destination adds that magnificence experience to your holiday which everyone dreams for. The place is gorgeously clean, the hotels are a marvel, the people are beautiful and the food is delicious. There are wonderful restaurants, shops, attractions, coast, nightlife, sports facilities and culture all within walking distance. You can have a fulfilling romantic experience with the world class spas, set in gorgeous surroundings and offering a variety of therapies and treatments from around the world. Bangladesh besides with representatives of Kazakhstan and Turkey. “There was a positive response to the project from all the countries,” said Mr. Billa, who was invited by the UNWTO in July this year to make a presentation on the Spice Route Project at a four-day conference held in Dunhuang, China. The Spice Route Project is also aimed at sustainable tourism and in the process aiding local communities in their development. Kerala Tourism has also organized road shows in the French capital of Paris and the Spanish city of Barcelona to woo tourists to the state.

erala Tourism’s ambitious plan to bring the ancient Spice Route back to life for helping modern day travellers tread the path used by traders and explorers two thousand years ago has received strong support from UNESCO. UNESCO’s backing for the Spice Route Project initiated by the Kerala government came after two days of meetings and presentations at the UN agency’s headquarters in Paris. The meetings were led by India’s Ambassador and Permanent Representative to UNESCO Mr. Vinay Sheel Oberoi and Kerala Tourism Secretary Mr. Suman Billa IAS. Mr. Billa, who made a presentation on the Spice Route Project at the UNESCO headquarters, also met its Assistant Secretary-General (Culture) Mr. Francesco Bandarin and ambassadors of several countries that are part of the Spice Route. During his meeting with Mr. Billa, Mr. Bandarin strongly supported the idea of the Spice Route Project and lauded Kerala Tourism’s initiative in reviving a

lost heritage. “We are delighted to receive the support of UNESCO for the Spice Route Project,” said Kerala’s Tourism Minister Mr. A P Anilkumar. “I am sure it will help the revival of Muziris, which was the beginning point for the spice route,” he added. Archaeological evidences from excavations carried out by the Kerala government in Muziris, near Kochi, have already given a huge boost to the Spice Route Project. The excavations have pointed to spice trade between Muziris – a port that flourished two millennia ago – and the West, before it mysteriously disappeared. The Spice Route Project is aimed at sharing the heritage among the 31 countries along the ancient route. The initiative is expected to bring in a substantial number of foreign tourists to Kerala to trace the historic journey. Earlier, the Spice Route initiative of Kerala Tourism had received the support of the United

Nations World Tourism Organisation (UNWTO). The initiative is expected to not only re-establish Kerala’s maritime relations with the countries on the Spice Route, but also promote tourism and revive cultural, historical and archaeological exchanges between these nations. “The Spice Route Project will go a long way in promoting heritage and peace,” said Mr. Billa, adding that UNESCO wanted Kerala Tourism to start working on the project at the earliest. “Mr. Bandarin told us that the approach of Kerala Tourism in taking up the project through UNESCO and UNWTO was the right one,” he recalled. As a first step, UNESCO has asked Kerala Tourism to prepare an inscription by a small team of experts for eliciting cooperation from each of the 31 countries involved in the project. Meetings were also held with Ambassadors to UNESCO from China, South Korea, Japan, Singapore, Oman, Brazil, Russia, Sri Lanka and

December 2013

tihad Airways, the national carrier of the United Arab Emirates and Jet Airways, India’s leading Airlines company have announced that the airlines closed the transaction for the subscription of a 24 per cent equity stake by Etihad Airways in Jet Airways. All requisite Indian regulatory approvals had been obtained by November 12, 2013.

mirates airline has again rewritten all records in civil aviation with an order for 150 Boeing 777X, comprising 35 Boeing 777-8Xs and 115 Boeing 777-9Xs, plus 50 purchase rights; and an additional 50 Airbus A380 aircraft. Together, the Boeing and Airbus orders, excluding purchase rights, are worth an estimated US$ 99 billion at list prices. This is the largest ever aircraft order in civil aviation and also Emirates’ largest order announced at any event to date. The agreement was signed at the Dubai Air Show by His Highness (H.H.) Sheikh Ahmed Bin Saeed Al-Maktoum, Chairman and Chief Executive, Emirates Airline and Group, with Jim McNerney, Boeing Chairman, President and CEO, and Fabrice Brégier, Airbus’ President and CEO. The signing was witnessed by H.H. Sheikh Mohammed bin Rashid Al-Maktoum, UAE Vice President, Prime Minister and Ruler of Dubai. Emirates’ Boeing 777X order is the single largest aircraft order by value in the history of U.S. commercial aviation, and the additional A380 order cements Emirates, already the largest operator of this aircraft type, as the principal customer for the A380 worldwide. These latest orders bring Emirates’ total firm order book to 385 aircraft (excluding options or purchase rights), comprising 214 Boeing 777s, 101 Airbus A380s, and 70 A350s, at a total estimated value of US$ 166 billion. “Air transport is a key enabler of world trade, and we see that demand for

Jet Airways has, on November 20, 2013, issued and allotted 27,263,372 equity shares of a face value of Rs. 10 each at a price of Rs. 754.7361607 per equity share on a preferential basis to Etihad Airways. Consequent to the above allotment, the paid up share capital of Jet Airways stands increased to 11,35,97,383 equity shares of Rs. 10 each. Following this issue

aviation services will continue to grow globally. What we’re announcing today is a continuation of our commitment and vision to connect the world through our efficient hub in the Middle East. Emirates’ aircraft orders today, with deliveries of the 777X scheduled to start in 2020, will take us to 2025 and beyond – replacing aircraft due for retirement and providing the foundation for future growth,” said HH Sheikh Ahmed bin Saeed Al-Maktoum, Chairman and Chief Executive of Emirates Airline and Group. “We are honoured by Emirates’ commitment to the newly launched 777X and the significant long term boost this provides to U.S. exports and jobs,” said Boeing Chairman, President and CEO Jim McNerney. “Emirates has been an integral part of the 777 success story for many years and today operates the largest fleet of 777s anywhere in the world. We look forward to further strengthening our partnership with Emirates and continuing to support Dubai’s expansion into a global aviation hub.” “By strategically placing the A380 at the centre of its business, Emirates is maximizing its leading position with each day of operations. Emirates has understood from the start the A380’s advantages in terms of efficiency, economics and passenger comfort. It has been a true crowd-puller and contributor to the rapid development of Emirates and its Dubai hub,” said Fabrice Brégier, Airbus CEO and President. “We value our partnership with Emirates airline and are pleased to see this getting stronger

and allotment of the said equity shares on a preferential basis to Etihad Airways, Etihad Airways holds 24 per cent of the post issue paid up share capital of Jet Airways (on a fully diluted basis). Additionally, Mr. James Hogan and Mr. James Rigney, being nominee Directors of Etihad Airways, have been appointed as additional directors on the board of directors of Jet Airways as from November 20, 2013. Mr. Naresh Goyal, Chairman of Jet Airways said: “The infusion of foreign direct investment in the aviation sector will result in economies of scale, grow traffic at our airports, and create job opportunities. I am confident that this investment will greatly benefit all our stakeholders whilst significantly benefiting our customers who will now have access to a more expanded global network.” Mr. Goyal also stressed that together with Etihad Airways, Jet Airways would

each day with their A380s flying.” “The announcement includes the purchase of 300 GE9X engines from General Electric, to power the 150 Boeing 777X aircraft ordered. Taking into account the U.S. Government jobs multiplier (every $1 billion in US aerospace exports supports 5,747 American jobs), the historic order will protect and support over 436,000 jobs in U.S. aerospace manufacturing – not only at Boeing and GE facilities, but with hundreds of other suppliers,” said Sheikh Ahmed. Emirates’ 777-8X and 777-9X will be a combination of two and three-class configurations, with the 777-8X potentially seating 342 passengers in 3 classes, and the 777-9X seating over 440 passengers in 2 classes. “Emirates today operates more than one in every 10 Boeing 777 aircraft built. It is the workhorse of our fleet. What the 777X does, is offer us a flying range comparable with the 200LRs and 300ERs, but with more passenger capacity at potentially up to 18% more fuel efficiency,” said Tim Clark, President Emirates Airline. Emirates’ unwavering commitment to the Boeing 777 dates back to 1996. Today, Emirates is already the largest operator of the 777 with 131 in operation, and the only airline to fly all variants in the 777 family. At the 2011 Dubai Air Show, Emirates ordered 50 Boeing 777-300ERs with options for 20 more at a total value of US$ 26 billion (AED 95.4 billion). It was then a record breaking aircraft order– the single largest by any airline with Boeing in dollar value. Emirates currently operates the world’s largest fleet of A380s with 39 in service. Its order for 50 additional A380 aircraft

enhance connectivity for tourists, business travellers, Indian families and the wider travelling public. Mr. James Hogan, President and Chief Executive Officer of Etihad Airways said: “India is one of the largest and fastestgrowing markets in the world and a key part of the Etihad Airways growth strategy. Through this association, Etihad Airways and Jet Airways will both be strengthened, as will the economies of India and the UAE. By linking our two networks and adding new flights, new routes and more code-share options, travel to, from and within India will become much easier.” Mr. Goyal and Mr Hogan confirmed that the collaboration between the airlines would commence immediately with a view to delivering network and service benefits to customers as soon as possible. Specific details will be released progressively.”

H.H. Sheikh Mohammed bin Rashid Al-Maktoum

brings Emirates’ total A380 order book to 101 aircraft, worth US$ 45 billion. A combination of two and three-class cabin configuration, the first 25 of these latest A380 aircraft orders are scheduled to be delivered before the first quarter of 2018. “The A380 continues to be the flagship of our fleet, and after five years in operation it remains highly popular with our passengers,” said Tim Clark, President Emirates Airline. “It is still one of the most efficient aircraft to operate today in terms of fuel burn and emissions per passenger, and it gives us the flexibility in some cases to meet passenger demand in slot-constrained markets. This latest order will help us meet both fleet expansion and fleet replacement needs.” Emirates has been associated with Europe’s largest passenger aircraft since April 2000 when it became the first airline to announce plans to purchase the super jumbo. As the largest customer for the A380, Emirates is therefore the largest supporter of European aerospace manufacturing jobs tied to the A380 programme which is spread across Airbus’ manufacturing centres in France, Germany, England and Spain.

December 2013

Mr. Dilip Parulekar Goa Tourism Minister

ith the new terminal at Goa International Airport, Dabolim being inaugurated on December 3 by Union Civil Aviation Minister Mr. Ajit Singh, the state is all set to march ahead towards becoming a world-class tourist destination. The new terminal, which will be operational in January 2014, has a total peak hour capacity of 2,750 passengers. This comes at a time when Goa is gearing up to expect increased tourist traffic into the state. One of India’s smallest states, Goa has always been a top choice for travelers when it comes to holidays. This is something that was endorsed recently as Goa was declared as ‘The Best Leisure Destination’ by CondeNast Traveller at the Readers’ Travel Awards. This is the second time in a row that the state has won this honour and this time it has beaten Kerala to retain the top position. In addition to this, Goa Tourism also recently revealed statistics that

pointed to a healthy 10 per cent increase in tourist inflow to the state. Among these figures the rise in number of tourists visiting the state during monsoon is significant. As 2013 draws to a close, Goa Tourism is preparing to ensure that tourists and residents alike have a memorable experience during Christmas and New Year in the state. There are also three major EDM fests here that are all set to attract crowds. While tourists are busy planning their vacations to Goa, the officials are putting measures in place to ensure that visitors have an unforgettable experience in the state. The state is going all out to ensure safety and security of tourists and residents during the peak season. The Government has ensured the presence of Lifeguards on all beaches so that a traveler enjoys his stay. Soon, women taxi drivers will be operating in the cities of Panjim, Margao, Mapusa and Vasco, for the exclusive use of women passengers and families. The service is being introduced by Goa Tourism Development Corporation (GTDC). In addition, the state is also looking to upgrade infrastructure and other related facilities which will put Goa on par with any other top international holiday destination. A few projects that are underway are construction of tourism jetty, multi-level car parking, Baga beach beautification and tourist information plaza. There are 28 projects in all which are scheduled for completion over the next 3 years. Beaches, one of the major attractions in Goa, are in the process of getting a makeover to make them more clean, safe and tourist-friendly. Goa Tourism has taken an initiative to form a Comprehensive Management of Cleanliness on all the beach stretches across the state. Mr. Dilip Parulekar, Tourism Minister, Government of Goa, acknowledged Goa’s popularity as a destination of choice among travelers and said, “Our aim is to make Goa the number one destination for vacationing all over the world. Apart from promoting just leisure we are also looking at improving and promoting MICE facilities in the state as Goa has tremendous growth potential in this sector as well. Upgrading our infrastructure to good quality standards and maintaining this will be a big step forward for us. In addition, we are optimistic that facilities like the new airport terminal will help us realize our vision.” He also added, “Achieving a 10 per cent growth in the tourist inflow is a huge milestone for us and we want to continue this in the coming year. Goa is a favourite among several travelers already and with our new initiatives and developments, we hope to increase this number and also want visitors to come and explore the different sides of Goa.”

December 2013

he Hong Kong Tourism Board (HKTB) launched “2013 Hong Kong WinterFest”, with the lighting ceremony for “Wishes on the Wind”, the highlight of the promotion. During “Hong Kong WinterFest”, “WISH”, the centerpiece of “Wishes on the Wind”, which comprises three huge dandelions, will be lit up from 6 pm every day, spreading hope and holiday wishes for visitors and residents of Hong Kong. The lighting ceremony was performed by HKTB Chairman Dr. Peter Lam; Mr. YC Koh, President, Asia, American Express International, Inc.; and Mr Benjamin Vuchot, Region President Asia North, DFS Group Limited. American Express International, Inc. and T Galleria by DFS under DFS Group Limited are the major sponsors of “Wishes on the Wind”. Weighing 3.5 tonnes, “WISH” consists of three 15-metre high (about five storeys) futuristic-looking dandelions, whose stems are made of glass and mosaics, as well as a number of one-metre high seeds

W Marriott Hotels & Resorts expands its luxury portfolio in India with the debut of the 523-room JW Marriott Hotel New Delhi Aerocity. Located in close proximity to Gurgaon - one of the fastest growing commercial hubs in India - this world-class hotel will offer guests a front seat to Aerocity, the emerging upscale business and leisure district of the capital. The hotel aims to offer guests a luxury experience paired with elegance and approachability, designed to reflect their own sophistication. Speaking at the hotel’s official launch,

scattered across Stature Square. There are also smaller seeds in the flowers, created by 36,000 LEDs. The large-scale sculpture took its creator – young American artist Mr Robert James Buchholz – and his team about 10 days to install. The imposing “WISH” sculpture appeared in various festivals and events overseas before making its debut in Hong Kong. To give spectators in Hong Kong a brilliant experience, the design team specially programmed the lighting effects so that the seeds create different colours. Every 15 minutes, “WISH” changes colour to the rhythm of Mariah Carey’s cover song “All I Want for Christmas is You”, illuminating Statue Square and enhancing the festive ambience in Central. In addition to “Wishes on the Wind”, American Express International, Inc. and T Galleria by DFS under DFS Group Limited have joined hands to offer consumers special privileges. Between 16 December 2013 and 19 January 2014, American Express Cardmembers will receive shopping coupons upon spending a designated amount at the three T Galleria by DFS stores in Hong Kong. To provide visitors with an allround, immersive experience during the Christmas and New Year holiday periods, “Hong Kong WinterFest” also features seasonal programmes and offers by major attractions, shopping malls, dining districts and hotels. The HKTB is actively attracting visitors, especially young adults and families in short-haul markets, to spend their winter break in Hong Kong to generate business opportunities for the tourism and related sectors.

Mr. Rajeev Menon, Area Vice-President South-Asia, Marriott International, said: “The opening of the first JW Marriott in the capital city of India marks a great milestone for us at Marriott International. New Delhi, one of the world’s leading global cities today, represents India’s economic, political and social prowess in all its grandeur and strength. The property reflects the true brand values of a JW Marriott, timeless elegance and world-class amenities with a distinctive style of approachable luxury. With another property added to our portfolio, we will

uring the winter season, an event will be held in Osaka that illumination fans cannot miss. It’s called the “Festival of Light in Osaka”, and is an event that is held over a broad area, making the entire city its stage. Everywhere, including historic buildings, parks, bridges, and streets will be surrounded by gorgeous illuminations, turning Osaka into “the city of light.” Super Illumination in Osaka - The program that is most highly recommended is the “Osaka Castle 3D Projection Mapping Super Illumination”, which will be held this winter at Osaka Castle Tower, the “Big Blue of Light” appearance of an immense LED light cube, and the “Jewel Illumination” enveloping the Nishinomaru Garden area with gorgeous illumination. 3D images will be projected onto the fivestory castle keep of Osaka Castle, using 12 projectors. Through skilful use of high-tech projections, the castle will be enveloped in flames, split into two, and a waterfall will flow out of the castle while butterflies float around the castle. Compared to its

appearance during the daytime, you will enjoy scenery that is beyond imagination. There will be other shows, including a music and light show in a baroque garden in the castle grounds and street food stalls, and you can enjoy Osaka Castle with a different atmosphere. During the “Festival of the light in Osaka”, various other programs will be held, including cruises on an illuminated boat, a fountain in a port, and a music and light show, in addition to the two core programs of “Osaka Hikari-Renaissance 2013”, a colorful illumination held in the Nakanoshima area, and the “Midosuji Illumination”, which decorates Midosuji Street with illuminations in various colors. Osaka City Central Public Hall will become the stage of “Light Opera 2013”, a waterfront opera show. The magnificent sight of the large-scale 3D images projected on the wall of the neo-renaissance styled historic architecture will take your breath away. For more information visit www.jnto. go.jp/eng

continue to deliver an authentic travel experience offering outstanding service and high levels of guest satisfaction”. On the occasion Mr. Sushil Gupta, Chairman & Managing Director – Asian Hotels West Ltd said, “The JW Marriott Hotel New Delhi Aerocity is a landmark in the hospitality map of New Delhi, the capital to one of the world’s fastest growing travel destinations. We are elated to put this vibrant hotel on the map for discerning luxury travelers. This hotel is a milestone indeed as it strengthens our ambition to become the top provider of a high end luxury lodging experience in the country. “JW Marriott is a truly luxurious and distinctive brand globally recognized for its quiet elegance and exceptional service. We are very excited about the opening of the new JW Marriott Hotel New Delhi Aerocity and aim to emerge as the capital’s most stylish hotel, offering discerning international and domestic travellers the award-winning JW sophistication and luxury. We firmly believe that the hotel will become the most sought-after venue for the business and MICE segment in New Delhi”, said Balan Paravantavida, General Manager, JW Marriott Hotel New Delhi Aerocity. The hotel offers an alluring array of six restaurants and lounges including K3, one of the largest all-day dining restaurants in the capital with three open kitchens offering the best in Cantonese, Tuscan and North Indian cuisine; DBC (Delhi Baking Company) a patisserie which will serve some of the best coffees in town with a chocolate counter and gourmet retail space;

Oval Bar, a sophisticated retreat to unwind at with friends and business associates, alike. Akira Back, the hotel’s signature restaurant offering Japanese cuisine with a Korean influence and the JW Lounge, a casual space, perfect for a quick meet and greet over coffee or drinks. The new JW also features the distinctive Quan Spa offering a vast array of spa treatments; JW Fitness - the hotel’s stateof-the-art health club - and an outdoor, heated swimming pool. Apart from serving the luxury business traveller, the hotel is well placed to secure a large slice of the increasingly important Meetings, Incentives, Conferences and Exhibitions (MICE) market. Located within driving distance of prominent business hubs in Delhi and Gurgaon and in close proximity to the airport, the hotel will feature one of the city’s largest meeting and conference facilities - including eight separate meeting rooms - measuring 2,302 square meters of total convention space. The JW Marriott luxury brand is growing rapidly, bringing a fresh perspective to the luxury travel industry worldwide. JW Marriott Hotel New Delhi Aerocity has laid great emphasis on design and décor to reflect its surroundings and presents an authentic and relaxed ambience complementing its warm, intuitive hospitality. With the debut of JW Marriott Hotel New Delhi Aerocity, JW Marriott Hotels & Resorts now has five hotels in India. Other locations include Mumbai, Chandigarh, Pune and Bengaluru.

December 2013

adisson Blu MBD Hotel Noida, city’s first five star deluxe hotel, completed ten successful years. The hotel is owned and managed by MBD Group, India’s largest publishing house. MBD made its foray into hospitality ten years back with its flagship venture The Radisson Blu MBD Hotel Noida and in a decade the Hotel has created new benchmarks in hospitality. MBD Group made history when it came up ten years ago with the first five star property in Noida. At a time when hotels were a scarcity in Noida, the MBD Group, now renowned for its excellence in hospitality services had the foresight to meet the localities growing demand for them. The Group’s strength lies not only in identifying markets, but also effectively managing their hotels. Being a rising hospitality management company, The MBD Group has become a name to reckon with and today it is one of the few hospitality companies in India which own and manage their hospitality ventures. Driven by its foresight to venture into unexplored markets the MBD Group was again credited with seeking the first mover advantage in hospitality and hence it came up with the first five star hotel in

rand Hyatt Mumbai kick started the season of festivities with the 9th traditional Tree Lighting Ceremony at the Courtyard on December 2, 2013. The

Ludhiana- The Radisson Blu Hotel MBD Ludhiana. With its plush interiors and world class services the hotel has already been recognised as a trendsetter. In a span of ten years MBD Hospitality has earned lot of recognition and is being recognised as a strong hotel operating company in the country. From being awarded for its self developed f&b concepts to turning the hospitality venture into a successful business model, MBD Hospitality has grown tremendously over the period of time. Hence In a span of ten years the group’s maiden venture has had the highest Rev Par for many years amongst its competitors in Delhi and NCR region. With the expertise in devising and executing effective sales and marketing strategies the group has been credited with changing the hospitality scenario. As a result the hotel enjoyed the highest ARR and continues to lead the way despite competing brands that have come up in the area. Despite changing economic

ceremony was well attended by the staff, students and parents from the American School of Bombay. Festivities for the evening were initiated with the lighting of

climates the MBD Hospitality vertical has sustained its high growth and Radisson Blu MBD Hotel is the perfect example of that. Armed with an efficient team to attend to each guest the group has ensured that their ventures are ranked at the top for customer satisfaction. Taking giant leaps in hospitality, the Group has also announced one of its most ambitious projects - MBD Zephyr in Bengaluru. The projects entail a luxury hotel, residences and service apartments. Some of the well known international names in the field of architecture and interior designing have been roped in for MBD Zephyr to deliver luxury in its true sense. With its current portfolio of hospitality projects in Noida, Ludhiana and Banglore the MBD Group has similar plans in Greater Noida, Mumbai, Chennai, Goa and Hyderabad Spread across a sprawling space at Radisson Blu MBD Hotel Noida, the guests can chose from deluxe, crescent and Business class rooms or go for the more luxurious executive suites, plush presidential suites and Privet rooms. The business travellers can check into the business class floor which is designed to exclusively house corporate guests and attend to any work related requirements.

The hotel’s innovative variety of food and beverage selection has won the Times food guide award for 4 straight years along with the HT City crystal. Fashion and Ms. Sonica Malhotra style play a large role in the overall hotel’s public platform. Whether it is a new age or age old interpretation of cuisines, at its award winning restaurants “Made In India” (The Indian Restaurant), “RED” (The Oriental Restaurant) or “S-18” (The 24 hrs brasserie) or setting new standards in designer chocolates, cakes and an exclusive lounge at the “The Chocolate Box & lounge“ or its spa and health club “Espace“. The hotel creates a beautiful synergy of fashion, style and hospitality. Another highlight of the hotel is that it has the largest banquet halls in the city, which are spread 12000 sq. ft. and come with modern interiors making them perfect for theme parties and wedding dos. To honor this milestone, the hotel has launched a series of promotions and initiatives at The Radisson Blu MBD Hotel Noida. Each initiative has been conceptualised to enrich the experience on the special occasion. This special celebratory moment gives guest a number of exciting promotions and services at all restaurants, bar and at Espace; showcasing some of the best of hospitality and innovation the hotel has to offer.

the Christmas Tree followed by a melodic recitation of choirs by the children from the school. The event was not without its share of surprises and the audiences were in for a real treat as Santa Clause made his grand entry at the Upper Courtyard - a vantage point atop the majestic, cascading waterfall at Grand Hyatt Mumbai. Mr. Hermann Grossbichler, Executive Chef, Grand Hyatt Mumbai presented a delectable spread of festive delights, exclusively tailor-made for the event. The

sumptuous menu for the evening included the choicest selections of delicacies from around the world and an array of mouthwatering goodies. The magnum opus of the evening was the 40 foot tall Christmas tree that lit up the courtyard with sparkling lights, the Hamleys bear and Englishman who made their sterling entrance into the Ballrooms and jingled their way into the kids’ hearts and the Hamleys Kids Corner where all the kids had a blast with an exciting range of toys and games all through the evening! A contemporary lifestyle complex,Grand Hyatt Mumbai is Hyatt International’s flagship contemporary lifestyle complex in South Asia and an area hotel for Mumbai, Pune, and Goa. It is located just minutes away from the domestic and international airports; Mumbai’s key business district, Bandra-Kurla Complex and the entertainment districts of the city. Grand in scope and functional in design, this city landmark with 547 luxurious rooms and suites, 111 fully serviced apartments and award-winning dining and entertainment options, has redefined standards of luxury and service in India’s financial and entertainment capital since 2004.With approximately 10 acres of mixeduse development, the complex is truly a world class facility.

December 2013

ccor has announced the opening of Novotel Ahmedabad, the group’s seventh Novotel and Accor’s 23rd hotel to open in India. Ahmedabad is the fifth largest city in India. Located close to the commercial, industrial and retail precincts of the city, Novotel Ahmedabad will offer 184 guest rooms and suites, meeting spaces augmented by the latest technology and interesting dining and recreation options. Playing with vibrant colors that reflect the city, the hotel will offer a contemporary ‘home away from home’ experience for business travellers and families alike. The key feature of the property is the innovative interiors inspired by the concept of “Uttarayan” – the colorful Kite festival, exuding a space perfect for a world traveler. Speaking about the hotel’s opening, Mr. Jean-Michel Cassé, Senior Vice President, Operations, Accor India, said, “We are delighted with the rapid growth of our Novotel network in India. The opening of Novotel Ahmedabad reinforces our focus

enie is an initiative by Meru Cab Company to make a safe and reliable travel experience available to the people of Hyderabad. It is a brand new, professional, pocket friendly Air conditioned cabs service which intends to revolutionize the regular city travel. Genie Cabs fleet would inherit many of Meru Cabs’ technological advancements and hence ensure a safe, professional and extremely efficient service at affordable prices. Extensive third party research carried

on India as a key market for development. Our expansion plans for Novotel in this region are ambitious and we are confident about developing new markets and new segments in India with our network of hotels.” He further adds, “At Novotel Ahmedabad, we hope to set new standards in the hospitality industry in fast growing cities such as Ahmedabad. The property will deliver globally-renowned contemporary accommodation along with allied services and facilities, raising the bar for business hotels in the city.” Novotel Ahmedabad provides guests with a comfortable environment and the latest in-room amenities suitable for guests traveling for both business and leisure. The hotel offers a variety of room types for every traveler including 6 Master Suites, 8 Studio Suites, 4 Junior Suites, 46 Twin Rooms and 120 King rooms. The Square is Novotel’s flagship food and beverage offering, with its design and versatility moving well beyond the traditional hotel coffee shop. It is an all-

out by Genie cabs revealed that every facet of consumers’ lives has got improved / been upgraded over the last few years, yet the quality of their road travel experience has not changed. Uncomfortable, dusty, sweaty travel conditions where one has to tolerate poor customer service is still the norm. In such a scenario, Genie Cabs aims to provide a 24x7, transparent, safe and comfortable cab service at the customer’s doorstep. Now there is no need to deal with the problems of tampered meters, refusal

day dining restaurant, which offers a wide selection of Indian and international cuisine in the form of buffets, set and a la carte menus. Live counters of hand-made noodles, pastas, grills and kebabs, seasonal ice creams and an assortment of breads, add to the variety. Guests also have the option of dining at the alfresco area which is an extension to The Square, making it an ultimate location for open air fine-dining. The décor with the flooring made of old railway logs gives an interesting, rugged look to the outlet. With growing MICE demand in India, Accor is in a continual process of upgrading its MICE facilities and providing new world-class venues for meetings and conferences in India. Novotel Ahmedabad will further strengthen the growing MICE network at the Novotel hotels. The property offers flexible banquet offerings - occupying an area of over 10,000 sq. ft. of indoor and outdoor space, with the Crystal Ballroom further divided into Crystal I and II for small gatherings besides 4 multi-functional meeting rooms. With such a range of facilities, Novotel Ahmedabad presents a perfect venue for a variety of events such as weddings, social banquets and conferences. The latest audio and visual equipment supported by a highly trained and well-dedicated team

is on standby to ensure with the success of all events. A Balanced Mind, Body and Soul is Novotel’s holistic approach towards health and fitness. Guests’ health needs can be met at the hotel’s recreational facilities which include a well-equipped fitness centre and an outdoor swimming pool. Expressing his excitement on the opening of the hotel, Mr. Sandeep Johri, General Manager, Novotel Ahmedabad says, “With the launch of the Novotel Ahmedabad, we look forward to presenting our guests with Novotel’s world-renowned service, while maintaining a unique local flavor. A business and leisure destination, Novotel Ahmedabad will offer guests the best of both worlds. The experience at Novotel in Ahmedabad will be unique and unforgettable for both domestic and international as well as city residents using the Hotels’ F&B faciities. » Accor entered India with the Novotel Hyderabad Convention Centre in 2006 and has now grown to 23 hotels including the Novotel Hyderabad Airport, Novotel Mumbai Juhu Beach, Novotel Visakhapatnam Varun Beach, Novotel Bengaluru Techpark, the recently opened Novotel Goa Shrem Resort and now the Novotel Ahmedabad.

by drivers to go as per passenger choice, haggling for fare, bad customer service and an overall uncomfortable journey. Genie Cabs is backed by superior technology and professional service orientation which will provide point-to-point service to its customers within the city at the rate of Rs.16 per km with its brand new fleet of hatchback cars. The family of four now has a safe and comfortable way to travel that doesn’t pinch their pockets. Commenting on the launch, Mr. Neeraj Gupta, MD, V-Link Group said, “We at V-Link are always committed to providing the customers with an efficient and professional travel experience; over the last six years, we have been delivering on this promise to customers with various brands like V-Link, Meru Cabs and Meru Plus. We are now introducing a new service which can be experienced by a larger section of society.” According to Mr. Siddhartha Pahwa, CEO, Genie and Meru Cabs, “Genie Cabs is set to redefine the way people travel in the city of Hyderabad. People can now have a safe and comfortable travel experience without having to stretch their budgets. It is an attempt to democratize safe and affordable journey across the population. We are truly excited to launch Genie Cabs operations in the city of Hyderabad and anticipate a great response from the customers.” While gracing the occasion with her presence leading actress Charmme Kaur commented, “Hyderabad has grown over the recent past and various changes have taken place in the city. The condition of living

has improved and we have many options to choose from for every service but the travel conditions in Hyderabad has always been challenging. I am very happy to see a professional organization bringing in safe, reliable and pocket friendly cabs for regular city travel.” In addition to a safe, comfortable and economic journey, Genie Cabs offer various other cutting edge facilities like, convenience of booking a car through a 24x7 call center or website, accurate digital meter & automated e-bill at the end of the journey. For this purpose, Genie Cabs has own central dedicated call center which can be reached by dialing 3399 3399. Of course, customers can always hail a cab on the streets if it is not occupied. Genie Cabs will also follow a stringent driver selection and training process thereby ensuring well groomed, courteous and knowledgeable drivers. An economically viable option for commuters to feel safe and comfortable while travelling, Genie Cabs is all set to revolutionize the travel experience of their customers. Genie Cabs is brought by Meru Cabs, India’s no 1 radio cab service. It is first of its kind professional, pocket-friendly air conditioned hatchback fleet service. Genie has a fleet of brand new cars of various models that will go to the customers’ doorsteps and take them wherever they want to travel in the city. It can be booked 24x7 through the call center or web. It comes with professionally trained, well-behaved drivers that ensure that the journey goes without a hitch.

December 2013

ccor’s budget brand ‘Hotel Formule1’ opens in Pune . After three successful openings in India, the fourth hotel opens its doors in Hinjewadi. Accor, the largest hotel operator in Asia Pacific announces the launch of its budget brand, Hotel Formule1 in Pune Hinjewadi. Strategically located amidst the business and IT hub of Pune in Hinjewadi Phase 1, the hotel featuring 104 rooms offers a great sleep and shower experience at best price. This is the fourth Hotel Formule1 in India, after Ahmedabad, Bengaluru and Greater Noida. Speaking about the brand’s debut in Pune, Mr. Philip Logan, Vice President Hotel Formule1, India says, “Pune is a key focus market and we are excited with the opening of our fourth Formule1 hotel. With great potential in the city, Hotel Formule1 Pune Hinjewadi will appeal to

the customers with its added benefits, making it the perfect choice for them with a promise of ‘Rest Assured’ with best value”. Hotel Formule1 offers travellers a great sleep and shower experience, complimentary Wi-fi, 24x7 security with express check-in and check-out, and reliable technology-driven facilities along with easy accessibility to city centers and business districts,” he adds. Mr. Vineesh Kurup has been appointed as the General Manager of the hotel to spearhead the hotel operations. According to Mr. Vineesh, “Hotel Formule1 Pune Hinjewadi aims to cater to corporates, student and sports groups in Hinjewadi. The hotel is at a very close proximity to Balewadi sports complex and Sahara Cricket Stadium and also near Mumbai Pune Expressway.”

Hotel Formule1 Pune Hinjewadi features breakfast, Vending machine, Flat screen TV with multi- channels and is centrally air-conditioned. With 24x7 security and access control lifts, keycardoperated door locks, visual alarm for common areas, break glass emergency phone and CCTV Cameras; the hotel provides undoubted safety to its guests. Hotel Formule1 Pune Hinjewadi features third party food and beverage outlet which serves light meals and snacks. Accor has revolutionized the low-cost hotel segment with the launch of its brand ‘Formule1’ in India. Renowned to deliver a great sleep and shower experience, this budget hotel offers 100% cotton sheets and sound proof rooms. The hotel also features complimentary Wi-Fi to its guests. Hotel Formule1 brand is a new concept,

with a new design comfort for Indian customers. Bringing a unique experience in the low-cost segment, the rooms are cleverly designed and more stylish. The soft, relaxing colors and the new enhanced approach to light, space and materials give it a warm, trendy atmosphere. With an aim to appeal to domestic corporates, frequent travelers for work and leisure that are looking for outstanding value combined with quality and service standards, Hotel Formule1 will be the true budget hotel brand in the country filling the void for standardized comfort at a highly competitive price. Hotel Formule1 is currently present is Ahmedabad, Pune Hinjewadi, Bengaluru and Greater Noida and opening soon in Gurgaon, Pune Pimpri and Hyderabad in 2014.

r. Rupert Hogg has been appointed as the COO of Cathay Pacific

r. Harjeet Wasan has been appointed as the Vice President of Tux Hospitality

r. Rajat Sethi has been r. Sunil Rawat has been appointed as the General appointed as the Director Manager of Radisson Blu MBD of Food & Beverage at Kempinski Noida Ambience Hotel, Delhi

r. Raag Verma has been appointed as the Director of Sales at Kempinski Ambience Hotel

r. Vikas Bhola has been appointed as the Director of Sales and Marketing, Kempinski Ambience Hotel, Delhi

r. Jai Kishan has been appointed as the G M - Operations of Novotel Hyderabad Convention Centre

r. Joseph K Joe has been appointed as the COO of Travel Tours

r. Ashwin Narayanan has been appointed as the CEO of Travel Tours

December 2013

DOT hosts OTOAI’s maiden convention he Department of Tourism, Philippines had successfully hosted the 1st Annual OTOAI Convention from 1-4 December, 2013 in Manila. The maiden convention received an overwhelming response from the outbound travel agents and tour operators from India. The covention, aptly named, ‘The Changing Face of Indian Outbound’ focused on various aspects of domestic as well as international travel. The convention featured six business sessions featuring national and international speakers and discussed the huge increase

in India outbound and subsequent future marketing strategies. It also brought to light the evolving profile of the travel agents in India and the rapidly changing tourism scenario. The convention was held at the Solaire Resort & Casino addressed some important issues of the travel agents’ community. The Convention was witnessed by some 350 delegates from the trade industry. The convention was primarily focused to highlight and take forward the interest of all the stakeholders involved in the Outbound Tourism of India. Outbound Tourism from India is one of the fastest

as Maritim, One & Only Le Saint Géran and Shandrani. In addition to its stunning courses, Mauritius also has a number of excellent golf academies where trained professional can help your clients to get the most out of their game. In 2008, the island was awarded the title of Golf Destination of the Year, the Indian Ocean and the Gulf States, by the International Association of Golf Tour Operators (IAGTO). The growing popularity of the destination as a golf destination has played host to several major tournaments such as Mauritius Commercial Bank Open (formerly known as the Mauritius Open), the Mauritius Golf Masters and the MercedesBenz Golf Tournament - the most popular golf tournament in India. Most of the golf courses offer refined cuisine, pro boutiques and some of them also include a spa and health centre as well. Mauritius gives a chance to practice and enjoy golf with spectacular weather conditions, located on beautiful sites with the sea as a backdrop. The golf holidays in Mauritius are guaranteed to be breathtakingly scenic. For a combination of adventure with luxury on your holiday, experience a deep sea fishing expedition on a private yacht with full bar and butler service. Mauritius holiday offers some of the worlds finest diving and snorkeling where one can experience over a thousand different types of marine life.

auritius has established itself as an internationally recognized golf destination over the past decade. It is a paradise for nature lovers. There is to more to idyllic island than fabulous beaches. Mauritius golfing holidays are a real specialty in the world. Mauritius offers great value high quality accommodation and the natural beauty of the island it is consider being the best long haul golfing destination in the world. The island takes its golfing so seriously, that it is now rated among the world’s top ten golf destinations thanks to its top-quality courses. If you fancy a game, there couldn’t be a more beautiful setting on which to play 18 holes. Besides the famous Gymkhana Club - the oldest golf club in the southern hemisphere. Mauritius boasts a grand total of seven 18-hole golf courses, each of which provides a unique golfing experience to the tourists. The 18 hole golf courses in Mauritius are Anahita golf course, Golf Du Château, Le Touessrok, Le Paradis, Tamarina Golf Estate, The Legend and The Links. The Le Touessrok Golf Club was voted as one of the top 10 golf courses in the world by two prestigious golf magazines. Each one of them is internationally rated and all offer different challenges against a stunning backdrop. There are also nine-hole courses at some resorts such

growing market segments in World Tourism and countries ignoring this huge business opportunity are doing so at their own risk. Speaking on the occasion OTOAI President, Mr. Guldeep Singh Sahni, said, “The Philippines is a beautiful destination and has lots to offer to a traveller. We want Philippines to fight back the aftermath of Haiyan and I hope the OTOAI Convention helps the destination benefit with increased tourist arrivals. We also expect a new level of partnership between India and Philippines and hope to bring pan-India tour operators on one platform.” Mr. Riaz Munshi, Vice President, OTOAI had been appointed as the Convention Chairman while Vineet Gopal, Joint Secretary, OTOAI, was appointed as the Co-Convention Chairman. “We are proud to have hosted the 1st Annual OTOAI Convention in the Philippines. The success of the association’s maiden event is a great accomplishment not only for the association but also for us. It gave the participating members from OTOAI a great opportunity to come faceto-face with people from the travel industry

in the Philippines. The event served as a platform for Philippines to extend its tourism ties with their counterparts from India and helped educate them about the country’s tourism products through educational sessions. It will go a great way in helping Tourism Philippines achieve its targeted visitor arrival figures from India next year as we look on to getting introduced to new businesses from India through the association. OTOAI plays an important role in the travel industry in India and we will look forward to hosting more of these kinds of event in future”, said Mr. SanJeet Department of Tourism Attaché, India It’s more fun in the Philippines: Crescent-shaped beaches dusted with talcum powder-like sand; uninhabited tropical islands, lush impenetrable jungles bristling with unique wildlife, the thrusting soaring capital of Manila, historic cities, a diverse local cuisine and culture …the Philippines has all this and more. Go there and discover some of the 7,107 islands of this vibrant archipelago where English is widely spoken, the people are fun loving and life moves to a lilting beat.

Any traveller considering a visit to Thailand in the near future does not need to worry, as tourists have not been targeted in the political protests. This is further evident by pictures of tourists visiting attractions and enjoying holiday in popular tourist destinations in Thailand during this week. Indian travellers continue to be a big component of Thailand’s peak season arrivals. “We saw about 78,835 tourists by the end of September which represented nearly a four per cent increase over 2012’s heart-warming 1 million Indian tourists. With four more months to be calculated/ added to that total, we expect to close at a very good number, particularly because in the last three months of the year (in 2012), we saw over one lakh tourists every month. We hope to see 1.2 million tourists at least by the end of 2013,” says Sethaphan Buddhani, director, TAT Mumbai Office. Current leisure and MICE movements from India to Thailand remain strong as do bookings for the coming month. December is one of the most exciting months for tourists to come to Thailand. There are various events up and down the country taking place during this month and through to January 2014. The Amazing Thailand Countdown 2014 will be organised as planned in seven major destinations - Bangkok, Chiang Mai, Chon Buri (Pattaya), Songkhla (Hat Yai), Phuket, Khon Kaen and Chiang Rai from 25 December, 2013 to 1 January, 2014.

hailand is welcoming large numbers of tourists during this 2013/2014 high season. Despite what travellers may have recently read or heard, they can be confident that Thailand is still a welcoming tourist destination even with the unstable political situation occurring in a small quarter of Bangkok. Most tourist attractions in Bangkok, as well as popular tourist destinations; such as, Phuket, Pattaya, Hua Hin, Ko Samui, and Chiang Mai are unaffected by the current political protests. No tourists have been hurt or affected by the situation. Mr. Suraphon Svetasreni, Governor of the Tourism Authority of Thailand (TAT) said: “Thailand offers a wide variety of tourist attractions, ranging from unique culture, abundant natural beauty and remarkable variety of activities, including soft-adventure, spa, shopping and medical tourism.” “Tourists can be confident that they will have an enjoyable holiday in Thailand. Thai people across Bangkok and throughout Thailand are waiting to greet visitors with a friendly smile.”

December 2013

he finalists of the 2013 UNWTO Ulysses Awards for Innovation in Tourism, one of the three categories in the annual UNWTO Awards for Excellence and Innovation in Tourism, have been announced at Madrid, Spain on 11 December 2013.

erala Tourism’s official website has been relaunched with a responsive design optimised for viewing on multiple devices, including mobile phones and tablets. The website, www.keralatourism. org, has been rebuilt with HTML5 which offers a far superior browsing experience for users than before, and an interface

nterContinental Hotels & Resorts has released the second in its series of Insider Guides, an informative guide which collates the best of local InterContinental insider knowledge and external industry perspectives to empower guests during their travels. Titled the Insider Guide to the Perfect Business Dinner, the 28 page glossy manual will enable guests to make informed decisions when they plan or attend a business dinner in a city away from home. In this guide, guests will learn the five essential ingredients that need to be taken into consideration when planning, hosting or attending a business dinner. The manual includes practical tips and do’s and don’ts that take into account cultural nuances in

Every year since 2003, the UNWTO Awards for Excellence and Innovation in Tourism have honored tourism initiatives that contribute to advance tourism through knowledge and innovation, in line with the principles of the UNWTO Global Code of Ethics for Tourism and the United Nations

Millennium Development Goals. The following is the list of finalists, in alphabetical order, of the 2013 UNWTO Ulysses Awards for Innovation: UNWTO Ulysses Award for Innovation in Public Policy and Governance 1. I n t e r a c t i v e S y s t e m o f T o u r i s t Information, Office of the Marshal of the Pomorskie Voivodeship (Poland) 2. Kwita Izina, Rwanda Development Board (Rwanda) 3. Responsible Tourism Project at Kumarakom, Department of Tourism, Government of Kerala (India) UNWTO Ulysses Award for Innovation in Enterprises 1. Arromanches 1944, Biplan (France) 2. Icon Hotel Limited, ICON Hotel (Hong Kong SAR, China) 3. International Quality Brand for Hospitality for All, Village for All SRL (Italy) 4. Talasoplaya Spa Project, Aqua Maris Foundation and Summum Design Global Projects (Spain) UNWTO Ulysses Award for Innovation in Non-Governmental Organizations 1. Alqueva Dark Sky Programme, Genuineland (Portugal) 2. Big Blog Exchange, Hostelling International (United Kingdom) 3. From Charity to Social Entrepreneurship,

Borneo Ecotourism Solutions and Technologies (BEST) Society (Malaysia) UNWTO Ulysses Award for Innovation in Research and Technology 1. 3 D A R V i r t u a l P o r t a l “ J u r a j Dalmatinac”, DSP Studio & Momentum Studio (Croatia) 2. Smart Tour Guide, KTO (Republic of Korea) 3. V4A Inside, Village for All SRL (Italy) The winners will be unveiled during the UNWTO Awards Ceremony to be held on 22 January 2014. The Ceremony organized, for the first time, in collaboration with the International Tourism Trade Fair (FITUR) in Madrid, Spain, is one of the several events organized by UNWTO within the framework of FITUR. The UNWTO Awards Ceremony will be followed by the UNWTO Knowledge Network Symposium on 23 January 2014. The Symposium will showcase the projects of the winners of the UNWTO Awards in the different categories. It will further include keynote speeches by the 2013 UNWTO Ulysses Prize and Lifetime Achievement laureates and a high level panel on knowledge management in tourism and on how to improve knowledge flows within the tourism community.

that automatically gets customised for the device accessing it, be it a laptop, desktop, a smartphone or a tablet. The award-winning website hosts 1,500 images and 3,000 videos and provides a virtual tour of destinations besides interactive tools such as intelligent itinerary planner, online galleries, video quizzes,

webcasts, e-books and e-newsletters. The content-rich portal has all the information that a traveler to Kerala would need. “As we expand our tourism promotional activities to more countries, we are also taking every effort to ensure all our services are world-class,” said Minister for Tourism Mr. A P Anil Kumar. “Kerala is keen to attract the tech-savvy global traveler and we are happy to be offering them the incentives to visit our state.” Kerala Tourism’s website is currently available in 18 languages, including seven Indian languages. On an average, the site gets more than 250,000 visits a month. “Kerala Tourism has been a pioneer in using information technology for destination promotion and we have kept pace with advancements that have transformed the way people are travelling worldwide,” said Tourism Secretary Mr. Suman Billa IAS. “Our focus now is on maximizing the use of technology not just in promotion but across all our products and services.” Since its launch the redesigned website has been getting steadily increasing page views. For the tech-savvy traveller who switches constantly between multiple gadgets, the new Kerala Tourism website provides a uniform, high-quality viewing

experience on all devices, large and small. “The new website has a very contemporary design that is visually appealing, with a clutter-free interface and easy access,” said Tourism Director Mr. S Harikishore IAS. “We will be adding more videos, images and interactive content in the future.” The official website was launched in 1998 as an HTML website with a weekly e-mail newsletter. It has since won numerous awards, including the prestigious Award of Excellence instituted by the Government of India for the “Most Innovative Use of Information Technology” and “Best Tourism Website Portal” during the years 2000-2001, 20022003, 2005-2006 and 2010-11. The Kerala Tourism Website also bagged PC World Magazine’s Net 4 PC World Web Award 2008 for Best Indian Website in the category of Tourism. International recognition for the Tourism Department’s online initiatives came in the form of the Pacific Asia Travel Association’s (PATA) Gold Award for the best website in 2010 and the PATA award for the best E- Newsletter in 2005 and 2012. In terms of web traffic, the site was among the top 10 tourism websites in the Asia Pacific and the Middle East.

different countries across Asia, Middle East, and Africa. Amongst other topics, guests will also find useful advice on the various ways of greeting, general rules of conversation and the value people place on attire and gifts in different countries. Mr. Bruce Ryde, Director, Brand Management, InterContinental Hotels & Resorts said, “The business world has changed. These days, formal meetings in an office setting can only take you so far; the meal outside of the boardroom is what’s integral to

building that positive relationship with partners. Over the years we have welcomed thousands of guests into our restaurants and the Insider Guide series now give us the opportunity to share the insider knowledge we have gained from the many successful business dinners we’ve helped facilitate.” Mr. Phil Broad, Vice President, Food & Beverage, IHG Asia, Middle East & Africa said, “With the experience we’ve gained helping to plan business meals across more than 300 restaurants at our InterContinental

hotels in 27 countries across Asia, Middle East and Africa, we understand what goes into making it a success. Whether you are a seasoned host or planning your first business meal outside of your own city, this guide to the perfect business dinner will equip you with all you need to build that business relationship outside the boardroom.” Mr. Romil Ratra, General Manager, InterContinental Marine Drive Mumbai, India, recommends the Insider Guide to all international travellers visiting India. “This guide provides insights from experts to help guests understand what goes into planning a perfect business dinner. Understanding the cultural nuances in India before guests even begin planning will help them go a long way in building that relationship with Indian business counterparts.” The Insider Guide will be available in English in InterContinental hotels and resorts across the region. There is currently one InterContinental hotel with 58 rooms in India and 67 hotels and resorts (21,328 rooms) across Asia, Middle East and Africa.

December 2013

or years, Karnataka’s mainstay theme for presentations at leading international trade fairs has been heritage, culture and architecture. The World Travel Market 2013 gave birth to a rather surprising, unexpected theme at the exclusive Karnataka Pavilion -Wildlife, along with nature and adventure. This coincided with the Conde Nast Travellers’ October -2013 acclaim of Kabini as India’s next big Safari Destination. The acclaim resulted in a lot of specific enquiries on the State’s wildlife terrain, the Products available and also for Jungle Lodges & Resorts. Mr. Arvind Jadhav, IAS, Additional Chief Secretary - Tourism, Govt. of Karnataka, led a delegation comprising resorts, hotels and tour operators at the World Travel Market. Some of the leading tour operators from the United Kingdom with whom meetings were fixed beforehand, had come calling on the Karnataka Tourism delegation and discussed opportunities to jointly promote new products and possibilities that attract travellers to Karnataka. TUI – UK, Black Tomato, Bales Worldwide, Cox&Kings – UK and others

hanghai Club the branded Chinese Cuisine & Sushi Bar restaurant of ITC Hotels, opens in a new avatar at WelcomHotel Dwarka, New Delhi. Shanghai Club which provides a different dimension to the Authentic

from the UK were among the top tour operators that met with the delegation. Mr. Jadhav remarked, “There is considerable interest in our products and destinations. The emergence of quite a few new resort chains in the State that have taken service and experiential standards to new levels of sophistication has played a vital role. Exposure to destinations like Hampi, Mysore, Pattadakal and Kabini have also shown results in terms of recognition, recall and association with the State. Tour operators are on the lookout for better options, more variety and great experiences. Keeping these in mind, tour operators, particularly the larger ones have been more than willing to join hands with Karnataka Tourism to promote the destination. Operators like Cox & Kings, Bales Worldwide and Black Tomato have already indicated keen interest to partner with Karnataka in this regard. This is an emerging trend in destination marketing.” “One of our other key focus areas of this year was to push tie ups with some of the leading organizations in world tourism. With the Pacific Asia Travel Association, for example, we are trying to pitch in to host

Chinese food served from the wok also adds bonus of a Japanese Sushi Bar into it. ITC’s award winning Chinese Grand Master Chef Liang Xiao Qing of Pan Asian fame has conceptualized the menu and set the tone for the cuisine of the Shanghai

one of the immediate PATA Travel Marts and even offer many of our properties and destinations for smaller meets of the PATA. With the ITB, we are trying to look for training and development that can be imparted to the tourism trade in the State. This is not to say that the trade in our State do not know how to conduct their business, but there are areas where we feel a little bit of exposure to global trends and scenarios will go a long way in shaping the industry,” says Mr. Jadhav. Some of the leading tour operators have implied that wildlife could become the backbone of Karnataka’s future and will be an ideal platform to expand its product portfolio, especially amongst the foreign travellers. Mysore and Coorg Dominated the delegation: Resorts like The Serai, Windflower and Tamara; Tour operators Like Deccan Dreams, Spice Trip And Blue Yonder; And Mysore based Sandesh The Prince Hotel were Part of The delegation Along with Jungle Lodges & Resorts And The Golden Chariot. These apart, Skyway International Travel, a Mysore based Tour operator and Quorum Hotel, a Mysore based Hotel and hospitality group were other Participants from Karnataka. The private sector participants were enthusiastic about the WTM experience this year with some of them clocking up to 26 tour operator meetings. “It’s a very good way to generate international business and all the more advantageous to be part of the state’s banner at trade fairs like these,” says Mr. Sanjay Sinha of The Serai Resorts. Mr. Sandeep Sinha of The Blue Yonder feels that, “International trade fairs work very well in terms of not just business, but brand visibility, brand establishment and to develop new contacts. Particularly when it comes to niche segments like Responsible Tourism. The theme of wildlife on the Karnataka Pavilion was fresh and resulted in an interesting avatar for the destination,” he said. “Rather than saying Kenneth Anderson is the Jim Corbett Of South India, I would like to put It differently Jim Corbett is the Kenneth Anderson of the North of India,” says Mr. Arvind Jadhav, IAS, Additional Chief Secretary, Tourism, Govt. of Karnataka. An exciting new find from Karnataka Tourism, the Kenneth Anderson Trails was conceptually launched at the just concluded World Travel Market in

Club at this location. In the day to day ongoing of the restaurant Chinese Master Chef Liu Wen who has earlier worked as the executive chef in Beijing’s famous Sichuan Restaurant which is famous for its Sichuan food and Sushi Master

London. Kenneth anderson is an Indian-born, British game-hunter and writer who chronicled all his thrilling escapades in the jungles of South India. This, according to Mr. Jadhav, has all the potential to pull in people who are interested In wildlife and nature trails. “Each year, we’ve been trying to identify a strong ambassador for the brand, someone on whom the brand would lean on and push the case forward. And it doesn’t get better than what we have just discovered,” he said. There were inquiries specifically because of the wildlife promotion theme that was presented on the Karnataka tourism pavilion. Mr. Jadhav said that the theme of the Karnataka pavilion was in tune with Conde Nast Travellers’ affirmation of Kabini as India’s next biggest safari destination. “People inquired about the availability of strong, personality led stories like those of Jim Corbett in the north to push the theme of wildlife to consumers. We found the answer in Kenneth Anderson and the idea found instant success. Immediately, a connect was established and this looks like a perfect product for the future.” “Almost Every destination in a particular stretch ranging from BR Hills To Malnad to Dandeli has been explored by Kenneth Anderson and we had discussions with the Ecotourism board to create these trails. Three Trails have been identified and we are in the process of getting the required number of things to be set up in order to finalize the tour program. “Interestingly enough, most of the Kenneth Anderson locations have Jungle Lodges & Resorts (JLR) properties nearby. In looking for places to stay, the tour operators found viable options in the JLR properties. We are drawing up plans for JLR to use Kenneth Anderson more as a brand ambassador for wildlife in the State and develop memorabilia, merchandise and themed suites and rooms. Also, there’s an unending array of opportunities to take the concept forward with activities that appeal to the current generation like games, treasure hunts, apps etc. If Angry Birds can become such a craze, why wouldn’t a true wildlife enthusiast like Kenneth Anderson be?” Mr. Jadhav sounds confident, and for the right reasons.

Venecio Cadavida, who has ten years of experience, has the fame of working with famous Dubai based restaurant Zuma work in a synchronized fashion and are only separated by courses on the menu as most guests order for Sushi and Sashimi platters in starters and follow it with flavorful Chinese cooking. The menu has been conceptualized in a very interesting manner where the chef has picked and chosen various authentic cuisines Dimsum takes special place in the experience with the famous and delicate crystal dumplings being the star of the steamer basket. Inspiration is taken from Shanghai Sichuan, Hunan and Beijing region of China providing of tastes, textures and aromas to play with. An engraved texture mural of a Cherry Blossom tree adorns one of the 50 feet wall of the restaurant adds a sense of art to the Chinese Cuisine dining area. Thick slabs of Red Wood envelope the contemporary sushi bar and serve as tables in case an interactive meal is desired with the chirpy Sushi master, else the Mattress seating with Lap tables accommodates patrons who are looking for a more traditional Japanese Dining Experience. Guests may make a choice from the well stocked glass wine cellar in the restaurant or may go for one of the signature cocktails at the stellar bar.

December 2013

n line with the business boom in Asia, meeting planners expect the demand for meetings hosted within the region to grow by 6.6% in 2013 with more meetings being hosted in the emerging economies of Vietnam, Cambodia, Myanmar and the Philippines. According to International Congress & Convention Association (ICCA), India is 27th in the global meeting market. India’s huge population and increase in purchasing power are attracting businesses and more business visitors than ever before. MICE (Meetings, Incentives, Conferences and Exhibitions) inbound arrivals accounted for over 4% of the total number of arrivals in 2012, and this proportion is expected to grow further in coming years. The art of organising meetings is fast evolving to meet with the dynamic changes of the business landscape. Adapting to emerging trends and insights is crucial to introducing innovations in order to keep pace with the developments in the meetings and events space. Crowne Meetings Directors, Crowne Plaza hotels’ dedicated event planners, share five insights that they foresee driving the future of business travel and meeting trends. 1. The Changing Face of Meeting Spaces Future meetings will be less structured, allowing for more time and free space for participants to brainstorm and network. Traditional boardroom walls are coming down and non-traditional venues are increasingly grabbing attention of meeting

planners. The trend is changing and now meetings are taking place in outdoor spaces or in small and cozy nooks that create conducive settings to foster productivity, interaction and creativity. According to Kirti Singh, Crowne Meetings Director at Crowne Plaza New Delhi Rohini, “There is a tremendous change in the meeting trends today and companies are now looking beyond traditional boardrooms. Most patrons prefer an outdoor seating arrangement as companies feel it helps in more participation. In recent years, we have organised meetings with a floor seating, on the terrace, by the pool, or even in a lounge. We offer a variety of opportunities to help clients stay active all through the meeting by incorporating activities such as games, group-walks or stretching at breaks – activities which encourage people to get up and move.” 2. Making Virtual Connections While live meetings are definitely here to stay, today’s evolving business environment can harness the power of technology to extend the reach of any meeting to audiences who cannot physically attend the event. These hybrid meetings, a combination of face-to-face interaction and virtual connectivity, also serve as an effective forum for knowledge sharing across countries and time-zones. According to Singh, “With improved infrastructural and enhanced technological standards in India, the demand for virtual

conferences is on the rise. It is more of a necessity and the clients are comfortably using video conferencing facilities for not only imparting lectures but also engaging in live presentations. As virtual meetings continue to evolve, they are also are becoming more cost effective too.” 3. Technology with a Human Touch Meetings and events are now expected to empower guests to be more mobile techsavvy than ever – with instant connectivity and real-time meeting updates. Meetingdedicated Facebook pages, meeting apps on smartphones and easily accessible mobile sites have become essential elements of every meeting package. Also, free wireless connectivity is now not an option, but a necessity in every meeting. Kirti agrees that there is a need for meeting spaces to keep pace with the latest technologies to meet the everchanging demands of meetings but insists on the importance of human touch and personalised service. “High tech meeting spaces allow clients more independence but we’ll always be on standby just around the corner so that support is readily available when it is needed.” 4. The Need for Green Amid a growing consciousness to eat healthy and care for the environment, people are preferring hotels that think and act green. As meeting planners seek a variety of sustainable options to reduce the environmental impact of their event, Singh

shares, “At Crowne Plaza, we implement an innovative programme called Green Engage, which is an advanced online system developed by IHG for its hotels to measure its impact on the environment from its day-to-day operations. We use Green Engage to be more aware of our waste levels and energy usage, so we can be empowered with the right information to make our practices more sustainable.” In terms of food and beverage offering, a healthy culinary trend in the meeting space continues, with the more health conscious demanding gluten-free, sustainable cuisine or an authentic dining experience with wholesome local cuisine. “We encourage healthy meal ideas that will energise meeting participants and help them stay active in the course of long and engaging meetings. We ensure that clients are competently served healthy meals that can strike a nutritious balance all day long.” 5. Meetings Remain a People Business In the face of changing demands and evolving trends in the meetings industry, one thing will remain constant—meetings are, and always will be, about people. It is important for event planners to understand exactly what client wants and doing all it takes to make it happen. As Singh explains, “Planning a successful meeting or conference relies on three main factors: the right meeting room space, appropriate technology and an environment that allows one to focus, while also offering opportunities to relax. A good meeting planner is able to take all a client’s requirements and tailor their event to their needs. No meeting is ever the same so having flexible venues and the most modern technology available means we are able to deliver all three of these factors.” Whether planning a business meeting, convention or social event, Crowne Plaza hotels work to plan and create a uniquely tailored event for each client. They offer a wide range of innovative meeting and events services that include the following: Two-hour Response Guarantee Meetings Directors can respond with space and date availability to all requests for proposals in two hours and provide a full proposal by the next working day. Crowne Meetings Director Meeting planners can collaborate with a professional Crowne Meetings Director throughout their planning process, from the first phone call until meeting wrapup, taking care of the event down to the last detail. Daily Meetings Debrief To help track costs and manage budgets, Crowne Meetings Directors provide an itemized account of each day’s expenditures, allowing for more effective planning.

December 2013

nspired by the success of its first foray in Asia, the globally-renowned Maccioni Restaurant Group announced the launch of Le Cirque Signature at The Leela Mumbai. The opening of its first ever signature restaurant and second Asian outpost further strengthens the exclusive collaboration between two stalwarts of the hospitality industry, Sirio Maccioni, founder of the acclaimed New York-based restaurant group and Capt. C. P. Krishnan Nair, Founder Chairman of The Leela Palaces, Hotels and Resorts, India’s leading luxury hospitality brand.

Le Cirque Signature offers the signature and most popular specialties from the brand’s fabled restaurants around the world along with new creations for Mumbai epicures by celebrated Michelin noted chef Matteo Boglione from the flagship Le Cirque, New York. The unrivalled experience is complemented by a repertoire of French and Italian wines for aficionados and diners to relish the hallmark service of the iconic fine dining Le Cirque brand in a more relaxed and chic setting on the top floor of The Leela Mumbai.

Commenting on the occasion, Capt. CP Krishnan Nair, Founder Chairman and Chairman Emeritus, The Leela Palaces, Hotels and Resorts said, “We are thrilled with the overwhelming response the first Le Cirque in Delhi has received and undoubtedly Le Cirque Signature at The Leela Mumbai will add a new dimension to dining in the financial capital of India. We are proud that the Maccioni family shares our vision which is to bring only the best in luxury to our guests.” The restaurant will be helmed by Chef Matteo Boglione who has been much acclaimed by the revered critics of New York City. His guests over the years have included Leonardo Di Caprio, Sarah Jessica Parker, Woody Allen, David Bowie, and Gwyneth Paltrow. Sirio Maccioni, Founder, Maccioni Restaurant Group, said, “India is on the brink of a culinary revolution and bringing the Le Cirque experience to Mumbai is an early tribute to a trend that is here to stay. We aim to surprise the Indian audience with eclectic French-Italian cuisine designed especially for their increasingly discerning palate. The Leela Mumbai with its location and hospitality philosophy is the perfect fit for a Le Cirque experience.”

Mr. Ashish Kumar Rai, General Manager of The Leela Mumbai said, “We are delighted to present the celebrated Le Cirque Group to Mumbai which is the melting pot of flavours and fragrances. The same classical dishes and exotic ingredients that the discerning palate of Mumbai identifies with Le Cirque will be served, albeit in an ambience that reflects the culture of this vibrant city.” Located on the hotel’s top floor, Le Cirque Signature offers a 65-seat dining space, a highly personalized bar area, beautifully-appointed and well-stocked wine cellars and an intimate private dining room. Beautiful porcelain Villeroy & Boch tableware and the finest Schott Zwiesel stemware adorn each table. Wine connoisseurs can choose from an impressive list of wines from major wine growing regions around the world. From the classics of France and Italy, to the premium wines of Napa Valley, to new world wines from Australia, Chile and New Zealand, the repertoire includes Chateau Latour, Chateau Margaux, Chateau D’yquem, Tignanello, Opus One, Solaia and Sassicaia, among others. Highlights of the menu include classic Le Cirque dishes such as Lobster Salad, Spaghetti Primavera, Paupiette of Black Bass and Dover Sole as well as creations derived from the best local and seasonal ingredients from around the globe such as foie gras, black truffles, porcini mushrooms and lobsters. Dinner - 6.30 pm to midnight Seating Capacity – 65 Dress Code – Smart Casuals Le Cirque Signature is slated to open at The Leela Palaces in Bangalore early next year followed by Chennai.

December 2013

inistry of Tourism and Culture, Government of Uttarakhand and the City Board Mussoorie will jointly organize the Mussoorie Winter Carnival 2013 from 27th to the 30th of December 2013. Mussoorie, the “Queen of Hills”gives a beautiful view of the snow covered Himalayas to the north and the sprawling Doon Valley towards the south. Winterline, a unique phenomenon of nature, visible only at Mussoorie in Uttarakhand India, can only be viewed when the setting sun drops below the imaginary horizon overlooking the Doon Valley. The horizon is a mauve and grey coloured strip with yellow and orange coloured line at the

upper end of the strip. The myriad colours make for a pretty picture that leaves the spectator spell-bound. This Winterline is visible from mid-Oct to end of Feb. It is one of the rare sights that is typical of mountainous regions that have a valley spread across the west of it. To celebrate the Mussoorie Winterline as well as create awareness about this unique natural phenomenon, Mussoorie Winterline Carnival will be organized from 27th to 30th December 2013. The carnival will be a cultural fiesta that showcases the art, culture and life in Uttarakhand. In addition, a wide variety of events are planned that will enthral audiences with

music, plays, performances as well as various activities. “We are trying to make the visit of tourists even more special by showcasing all that we have to offer in terms of beauty, culture and the arts”, says Dr. B.V.R.C. Purushottam, District Magistrate, Dehra Dun. The 4 day event will not just create awareness about the unique natural phenomenon of the WinterLine but will also sensitize the tourists with the arts and culture of the region. “Mussoorie is a beautiful hill station and has the potential to develop as a unique winter destination as well. The uniqueness arises not just from the natural Winterline phenomenon at Mussoorie, but also the bright sunshine that is typically the norm in Uttarakhand hilly regions throughout the winter months”, says Mr. Sandeep Sahni, Member of Uttarakhand Tourism Development Board and a leading Hotelier of Mussoorie. Mussoorie has bright sunlight, snow and no smog throughout the winters. On Friday, the 27th of December, the cultural extravaganza gets underway with a formal inauguration as well as a cultural parade. This will be followed by a play by Tom Alter on Ghalib. Born and brought up in Mussoorie, Tom Alter is a well known thespian and a recognized actor spanning plays, television and movies. A very musical ending to the evening is planned with performances by A Shivamani, the celebrated percussionist and a drummer par excellence, Sitarist Arvind Chary and the Pianist Stephan Devassy, who has played with the London Philharmonic Orchestra. On Saturday, the 28th of December, the tourists and locals alike can enjoy a fashion show hosted by the Ministry of Textiles, Govt. of India with an aim to showcase

Indian Handlooms. The Event will bring together various well known Designers and Models on the ramp. In addition, various activities like Heritage Walk, Run, Cycling, Mountain Biking, Rock Climbing, etc are planned. These will help tourists learn more about the hill station as well as showcase the plethora of adventure activities that can be undertaken here. On Sunday, the 29th of December, activities that are planned include a Heritage Walk, Roller Skating, Treasure Hunt, Band Competition, etc. One of the biggest events planned is a chance to have Tea with Mussoorie based reclusive author and one of the most loved writer for Children in India, Ruskin Bond. In the evening, a showcase of the culture of Uttarakhand will be done through musical performances by Narender Singh Negi and Pritam Bharatwan, Prominent folk singers of Garhwal region of Uttarakhand. This will be followed by a performance by Shibani Kashyap, Indian Bollywood singer. On the 30th of December, along with a Heritage Walk, a Vintage Car Rally and a painting competition are planned. This will be followed by a performance by Bobby Cash, the Indian Cowboy and the country music singer. The finale to this exciting programme will be with a scintillating performance by Arijit Singh, the current Bollywood singing sensation, whose latest songs are being sung by all. And finally to herald in the New Year on the 31st, there will be a display of Fireworks at midnight at Gun Hill in Mussoorie. Concurrent events during the Carnival include an exhibition on the History and Golden Era of Mussoorie by Gopal Bharadwaj. In addition, there will be many prizes to be won by participants in the events planned.

December 2013

o holistically develop the tourism potential of the hill state of Uttarakhand, and to aggressively promote it locally, nationally & internationally, the travel and hospitality stakeholders in the State have come together to be a part of Uttarakhand Tourism Promotion Forum(UTPF). The setting up of UTPF was in the pipeline for a while and has now been set up with the private sector participation. Formulated on the lines of an industry think-tank, UTPF will have participants from the hotel industry of the state as well as the others attached to the segment - tour operators, travel and logistics providers, prominent people form Uttarakhand, etc. In an advisory role, UTPF is an effort of the private sector to jointly promote sustainable and responsible tourism in Uttarakhand. “Uttarakhand has unparalleled scenic beauty and untouched territories that have remained unexplored and hence un-marketed. For the holistic development of the tourism potential in the state, it is imperative that we work together to focus on all components that make Uttarakhand so special - weather, scenic beauty, divinity, folklore, people and culture, adventure, arts and craft”, says Mr. Sunny Sahani, leading hotelier from Mussoorie as well as the spokesperson of the Mussoorie Hotel Association. Uttarakhand abounds in scenic beauty and is tourism centric. The different nuances of the state whether it is the pristine beauty of the Himalayas or the

elcomHeritage Traditional Haveli, Jaipur is the latest addition to the WelcomHeritage collection of Heritage Hotels. Based at Bani Park, the property is conveniently located in the city centre and is in close proximity to Jaipur Railway Station and Airport. This Haveli was constructed in late 1940’s by Rai Sahib Laxmi Pati Singhania and was used as his private residence until 1956. Later in 1958, this property was sold to Badiyal Thakur, who partially used the Haveli to entertain his personal guests and later converted it into a Hotel. During 2012, the present owners, Mr. Bal Mukund Goyal & Mr. Dinesh Goyal of Lisadiya Village in Sikar district, purchased this spectacular

rich culture of the people, have mainly remained away from the public eye and therefore have not been highlighted. UTPF will work on creating increased awareness about the state of Uttarakhand and what makes it so unique. As a first step, UTPF will create a dossier of the 50 top tourist destinations in Uttarakhand and share it with the trade. In addition, creating a definitive “places to see” fact sheet for the top 10 tourist destinations like Mussoorie, Nainital, Ranikhet, Dhanaulti, Chamba, Rishikesh, Haridwar, Lansdowne, Mukteshwar, Corbett, etc will be a primary focus. It will come up with effective marketing tools like brochures, websites etc on tourism potentials in Uttarakhand “UTPF will build upon the expertise and experience of its members and create programmes that help build the industry as well as set standards for others to emulate”; says Mr Mohit Aggarwal , one of the prominent members of the Forum. Some of the main proposals under consideration at the present moment include a plan to create a compulsory register of all hotels in these areas so that any activity that is created equally benefits all and is not limited to the visible few. UTPF is currently in the process of creating awareness about its activities within the industry in the state and suggesting concrete next steps to the enhancement of tourism in the state.

Haveli and made some laudable upgradations, to delight the travellers. WelcomHeritage Traditional Haveli offers 24 elegantly designed rooms including three suites. All rooms are a remarkable mix of classical and

ndia is one of the fastest-growing outbound travel markets in the world. In the current scenario, when Indian outbound tourist numbers are on the rise, the Visegrad Cooperation consisting of 4 countries namely Czech Republic, Hungary, Poland and Slovakia, wants to leave no stone unturned to tap the potential India market. As a part of their marketing campaign, the Visegrad countries also popularly known as the European Quartret or the V4 group focused on promoting MICE and Leisure tourism this year. The V4 group organized road shows in 5metropolitan cities, starting from Mumbai on 29th November’13, followed by Pune (30th November’13), Bangalore (2nd December’13), Chennai (3rd December’13) and New Delhi (4th December’13). The Visegrad Group which was officially created in 1991 when the declaration of co-operation on the path to European integration was signed with the aim of preserving cultural coherence and strengthening the stability of the European region through the support of shared values in the fields of culture, science, education and the exchange of information.

Following current trends in global tourism each year, V4 group decides on new marketing plan of actions. Recent trends indicate that Indian travellers tend to visit couple of countries on one trip; hence the European Quartet provides the right platform to explore four exciting and enthralling European countries under one umbrella. The four distinct countries are linked by similar geography of Central Europe, culture and unique history, united by post-communist transformations and since 1st of May 2004, all the 4 countries are members of the European Union. With breathtaking tourist attractions such as Warsaw, Bratislava, Prague, Budapest and innumerable beauty and health spas, the Visegrad countries promise to offer Indian Travellers a holistic travel experience. Tourist promotion of the V4 countries on global markets is primarily focused on distant and overseas countries – the USA, Russia, China and Japan, to which India and Brazil were added in 2010. In the year 2013, the Visegrad Cooperation has invested 457, 400, 00 Euros for the joint promotion of Visegrad countries in China, India, US, Australia, Russia, Japan and Latin America.

contemporary décor. The Haveli also offers large Banquet space, Alfresco Bar and is well known for its Indian Restaurant – ‘Zaika’. Its open and outdoor swimming pool at the Roof top is the perfect location to invigorate one’s senses during a visit to the Pink City. Inspired by the Thai health rituals, with a subtle blend of western therapies the “O” Thai Spa offers relaxing,

results-oriented and traditional Spa treatments; a treat for one’s body & soul. We welcome you to explore the historic and cultural attractions from Jaipur, a land of natural beauty and great history while you relish a memorable stay at WelcomHeritage Traditional Haveli, Jaipur.

December 2013

Mr. Rajasekharan Nair, CMD of Hotel Uday Samudra Kovalam receiving the award for Best Four Star Hote

Mr. Johny Abraham George, MD and Mr. Joy Peter, Director- Operations of Inytersight Holidays Cochin receiving the award for Best Inbound Tour Operator in the State from Mr. Oommen Chandy, Chief Minister of Kerala

r. Oommen Chandy, Chief Minister of Kerala presented the Kerala State Tourism awards 2011-12 in a glittering function held at Mascot Hotel, Trivandrum on Wednesday, December 11, 2013 in the presence of Mr. A. P. Anilkumar, Minister for Tourism, Kerala; Mr. K. Muraleedharan MLA; Mr. E.M. Najeeb, President, Confederation of Kerala Tourism Industry; and Mr. Abraham George, President, Kerala Travel Mart Society. Kerala Tourism Secretary, Mr. Suman Billa IAS welcomed the gathering and Mr. Harikishore IAS, Director, Kerala Tourism delivered the vote of thanks.

“Tourism sector has great potential for development and the government will give all the possible assistance for a sustainable development of the sector,” Mr. Oommen Chandy said after presenting the awards. The award winners are: Best Inbound Tour Operator – Intersight Tours & Travels, Cochin; Best Outbound Tour Operator – Riya Holidays Pvt. Ltd., Cochin; Best Heritage Hotel - Coconut Lagoon; Best Five-Star Deluxe Hotel – Dream Hotel Cochin; Best Five-Star Hotel – The Turtle on the Beach Kovalam; Best Four-Star Hotel – Uday Samudra Leisure Beach Hotel, Kovalam;

Best Three-Star Hotel – The Marari Beach, Mararikulam; Best Approved & Classified Ayurvedic Centre – Somatheeram Ayurvedic Beach Resort, Kovalam; Best Approved & Classified House Boat Operator – Rainbow Cruises, Alappuzha; Best Approved & Classified Homestay – Coconut Creek, Kumarakom; Most innovative use of IT in the field of Tourism – Wonderla Holidays, Kochi; Best Hotel Manager – Dr. Anilumar, Regional Manager, Club Mahindra Hotels & Resorts; Best Tourism-Related Report – Mr. G. Jyothilal; Most Innovative Project in Tourism – Holiday Shop of vacation India, Trivandrum

and Arts and Craft Village, Kozhikode; Best Tourism Photography – Mr. Rajan Poduval; Best Tourism/Hotel Management Institute – Munnar Catering College, Munnar; Best Tourism Club – Siva Vilasom Vocational Higher Secondary School, Thamarakudy, Kottarakkara; Best Student Co-ordinator – Ms. Anamika K.M.; Best Teacher Co-ordinator of Tourism Club – Ms. Sujimol Jacob; Best Tourism Police – Raju N., SI of Police, DCRB, Alappuzha; Best Tourism Guide – Ajaya Kumar N. R.; Best Tourism Lifeguard – Ratheesh Kumar R., Karunagappally and Mr. Shibudas B., Kollam.

Mr. Divakar Shukla, GM of Dream Hotel - Best Five Star Deluxe Hotel

Mr. Shaji Thomas, CMD of Thomas Hotels & Resorts and Mr. Karan Balshi, VP of Turtle on the Beach, Kovalam - Best Five Star Hotel

Mr. G.M. J. Thampy, CMD of Riya Travels receiving the award for Best Out Bound Tour Operator Mr.Michael Dominic, Director, CGH Earth Hotels and Mr. Subramanian, GM of Marari Beach Resort - Best Three Star Hotel Dr. Anilkumar, Regional Manager- Kerala of Club Mahindra Hotels & resorts - Best Hotel Manager

Mr. Baby Mathew, CMD of Somatheeram Ayurvedic Beach Resort and Mr. Subhash Bose, Group GM of Somatheeram receiving the award for Best Approved & Classified Ayurveda Centre Mr. Benny Thomas, Managing Director of Vacation India Trivandrum - Most Innovative Project in the field of Tourism

Mr. Anilkumar, GM of Coconut Lagoon Kumarakom - Best Heritage Resort

Mr. Tijo Alex Director of Rainbow Cruise, Alappuzha - Best Best Approved & Classified House Boat

Mr. Ravikumar, GM of Wonderela Amusement Park Kochi- Most innovative use of IT in Tourism

Mr. Tissan J Thachankary CMD of Munnar Catering College, MUnnar - Best Hotel Management Institute in the State Edited, Printed and Published by Ravisankar K.V. for Tourism India Publications Pvt. Ltd., Printed at Arsha Offset Graphix Sreehari, TC 9/2519-1, Janvilla Lane, Vellayambalam, Thiruvananthapuram 695 019 and Published from TC 9/1785, Anandam, Pattanikkunnu Lane, Sasthamangalam P.O,Thiruvananthapuram-695010. Editor: Ravisankar K.V.

201316 Tourism IndiaDecember Vol.

No.08

December 2013

RNI. No.: KERBIL/1998/7642

Postal Reg. No. KL/TV (N) 432/2012-2014