What about remote and home workers?

• Ensure workers are informed about the monitoring, including how it is used for making decisions which affect them. • Consider making aggregated analytics reports. Aggregated reports can be used to identify trends without identifying individual workers. • Consider banning the private use of work devices and blocking problematic websites. However, you must keep in mind that even with such a policy in place, it would be difficult to justify accessing a worker’s personal communications.

You must ensure private use is not captured where workers are using their own personal devices for work.

The rise in remote and home working in recent years has led to an increase in this type of monitoring as employers seek to secure their systems and manage remote workers.

If you are monitoring workers remotely, keep in mind that workers’ expectations of privacy are likely to be higher at home than in the workplace. The risks of capturing family and private life information are higher, so you should factor this risk into your planning.