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DPIA Google G Suite Enterprise for SLM Rijk | 9 July 2020, with update 12 February 2021

Introduction This report is commissioned by the Microsoft Strategic Vendor Management office (SLM Rijk1) of the Ministry of Justice and Security. This is the first DPIA report from the Dutch government about G Suite Enterprise. Previously, SLM Rijk commissioned and published impact assessments about different Microsoft Office 365 and Windows 10 products and services.2 The full reports with appendices are available in English, with a short summary in Dutch. The DPIA reports have been written by the Dutch privacy consultancy firm Privacy Company.3 DPIA Under the terms of the General Data Protection Regulation (GDPR), an organisation is obliged to carry out a data protection impact assessment (DPIA) under certain circumstances, for instance where it involves large-scale processing of personal data. The assessment is intended to shed light on, among other things, the specific processing activities, the inherent risk to data subjects, and the safeguards applied to mitigate these risks. The purpose of a DPIA is to ensure that any risks attached to the process in question are mapped and assessed, and that adequate safeguards have been implemented to mitigate those risks. A DPIA used to be called PIA, privacy impact assessment. According to the GDPR a DPIA assesses the risks for the rights and freedoms of individuals. Data subjects have a fundamental right to protection of their personal data and some other fundamental freedoms that can be affected by the processing of personal data, such as for example freedom of expression. The right to data protection is therefore broader than the right to privacy. Recital 4 of the GDPR explains: “This Regulation respects all fundamental rights and observes the freedoms and principles recognised in the Charter as enshrined in the Treaties, in particular the respect for private and family life, home and communications, the protection of personal data, freedom of thought, conscience and religion, freedom of expression and information, freedom to conduct a business, the right to an effective remedy and to a fair trial, and cultural, religious and linguistic diversity”. This DPIA follows the structure of the DPIA Model mandatory for all Dutch government organisations.4 Umbrella DPIA versus individual DPIAs Currently, most of the approximately 300.000 employees and workers in the Dutch ministries, parliament, the High Councils of state, the advisory commissions, the police, the fire department and the judiciary, as well as the independent administrative authorities use Microsoft Office 365 software.5 The Google G Suite Enterprise services could be a relevant alternative for Office 365, if the outcome of the DPIA is that there are no residual high risks for data subjects whose data are processed through G Suite Enterprise. SLM is the abbreviation of the Dutch words Strategisch Leveranciersmanagement Microsoft. 2 URL: https://slmmicrosoftrijk.nl/ 3 https://www.privacycompany.eu/ 4 Model Gegevensbeschermingseffectbeoordeling Rijksdienst (PIA) (September 2017). For an explanation and examples (in Dutch) see: https://www.rijksoverheid.nl/documenten/rapporten/2017/09/29/modelgegevensbeschermingseffectbeoordeling-rijksdienst-pia. 5 These organisations can use the future volume licenses that are negotiated by SLM Rijk with Google. 1

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Conclusions

2min
page 170

17.4 Google measures 12 February 2021

19min
pages 161-169

16.3 Summary of risks

2min
pages 155-156

16.2 Assessment of Risks

36min
pages 142-154

15.7 Right to file a complaint

0
page 139

15.3 Right to access

5min
pages 136-137

14.3 Assessment of the subsidiarity

2min
page 134

14.1 The principle of proportionality

2min
page 130

14.2 Assessment of the proportionality

8min
pages 131-133

12.1 Transfer of special, sensitive, secret and confidential data to the USA

5min
pages 128-129

11.3 Google’s own legitimate business purposes

5min
pages 126-127

all Diagnostic Data

5min
pages 124-125

Services

22min
pages 116-123

Part B. Lawfulness of the data processing

2min
page 115

8.1 Anonymisation

15min
pages 106-111

6.3 Joint interests

11min
pages 101-105

6.2 Interests of Google

2min
page 100

6.1 Interests of the Dutch government organisations

2min
page 99

5.2 Data processor

5min
pages 88-89

5.3 Data controller

18min
pages 90-96

5.4 Joint controllers

5min
pages 97-98

4.4 Specific purposes Chrome OS and the Chrome browser

2min
page 86

5.1 Definitions

2min
page 87

4.3 Purposes Additional Services and Google Account, when not used in a Core Service

8min
pages 83-85

4.2 Purposes Google

13min
pages 77-82

4.1 Purposes government organisations

2min
page 76

2.5 Types of personal data and data subjects

7min
pages 60-62

3.2 Privacy controls administrators

7min
pages 70-75

3.1 Privacy controls G Suite account for end users

9min
pages 63-69

2.3 Outgoing traffic analysis

8min
pages 52-55

2.4 Results access requests

10min
pages 56-59

2.2 Diagnostic Data

7min
pages 47-51

Related services that may send Customer Data to Google, such as the Feedback form and the Enhanced Spellchecker in the Chrome browser.

4min
pages 13-15

2.1 Definitions of different types of personal data

7min
pages 44-46

Part A. Description of the data processing

0
page 25

The enrolment framework for G Suite Enterprise

2min
pages 42-43

G Suite Core Services, Google Account, Support Services, Additional Services, and Other related services

23min
pages 28-41

Functional Data

2min
page 27

Introduction

7min
pages 16-18

1 Legal framework and contractual arrangements between government organisations and

4min
pages 23-24
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