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DPIA Google G Suite Enterprise for SLM Rijk | 9 July 2020, with update 12 February 2021

data relate to. Google was not willing to let the researchers provide additional information enabling their identification.

2.5

Types of personal data and data subjects As emphasized above, this DPIA cannot provide the required limitative overview of the different categories of personal data that will be processed in the context of G Suite Enterprise. However, this report aims to provide assistance to the government organisations about these categories, to help them decide about the actual installation and settings based on an inventory of the categories of personal data that are factually processed in their specific organisation. As the categories of personal data and data subjects in Customer Data and Support Data are dependent on the data that the customer and its end users provide to Google, this section focusses on the data that are collected by Google through the use of the services (Diagnostic Data).

2.5.1

Categories of personal data Generally speaking, end user can process all kinds of personal data with G Suite Enterprise. The different services can be used for many different purposes by many different organisations. Absent a comprehensive documentation and publicly available policy rules governing the types of data that can be stored by Google as Diagnostic Data, it is prudent to assume that the G Suite Diagnostic Data may include all categories of personal data. Some types of data require extra attention due to their sensitive nature. Classified Information Depending on the capacity in which Dutch government employees work, they may process confidential government information or state secrets (Classified Information). The Dutch government defines four classes of Classified Information, ranging from confidential within a department to top secret.126 Classified Information is not a separate category of data in the GDPR or other legislation concerning personal data. However, information processed by the government that is qualified as Classified Information, regardless of whether it qualifies as personal data, must be protected by special safeguards. The processing of this information may also have a privacy impact if such information relates to a specific individual. If the personal data of a government employee, such as his G Suite email address at the domain of his employer, or unique device identifier, reveals that this person works with Classified Information, the impact on the private life of this employee may be higher than if that employee would only process ‘regular’ personal data. Unauthorised use of Classified Information could for example lead to a higher risk of being targeted for social engineering, spear phishing and/or blackmailing. Google acknowledges that there may be spill-over from an employee’s ‘private’ Google Account to his enterprise Google Account. “When you’re signed in with more than 1 Google Account at the same time, ads may be based on ad settings for your default account. Your default account is usually the account you signed in with first.” 127

Amongst others, the categories of classified information are defined in the Voorschrift Informatiebeveiliging Rijksdienst – Bijzondere Informatie (VIR-BI). 127 Google, Control the ads you see, URL: https://support.google.com/ads/answer/2662856 126

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Conclusions

2min
page 170

17.4 Google measures 12 February 2021

19min
pages 161-169

16.3 Summary of risks

2min
pages 155-156

16.2 Assessment of Risks

36min
pages 142-154

15.7 Right to file a complaint

0
page 139

15.3 Right to access

5min
pages 136-137

14.3 Assessment of the subsidiarity

2min
page 134

14.1 The principle of proportionality

2min
page 130

14.2 Assessment of the proportionality

8min
pages 131-133

12.1 Transfer of special, sensitive, secret and confidential data to the USA

5min
pages 128-129

11.3 Google’s own legitimate business purposes

5min
pages 126-127

all Diagnostic Data

5min
pages 124-125

Services

22min
pages 116-123

Part B. Lawfulness of the data processing

2min
page 115

8.1 Anonymisation

15min
pages 106-111

6.3 Joint interests

11min
pages 101-105

6.2 Interests of Google

2min
page 100

6.1 Interests of the Dutch government organisations

2min
page 99

5.2 Data processor

5min
pages 88-89

5.3 Data controller

18min
pages 90-96

5.4 Joint controllers

5min
pages 97-98

4.4 Specific purposes Chrome OS and the Chrome browser

2min
page 86

5.1 Definitions

2min
page 87

4.3 Purposes Additional Services and Google Account, when not used in a Core Service

8min
pages 83-85

4.2 Purposes Google

13min
pages 77-82

4.1 Purposes government organisations

2min
page 76

2.5 Types of personal data and data subjects

7min
pages 60-62

3.2 Privacy controls administrators

7min
pages 70-75

3.1 Privacy controls G Suite account for end users

9min
pages 63-69

2.3 Outgoing traffic analysis

8min
pages 52-55

2.4 Results access requests

10min
pages 56-59

2.2 Diagnostic Data

7min
pages 47-51

Related services that may send Customer Data to Google, such as the Feedback form and the Enhanced Spellchecker in the Chrome browser.

4min
pages 13-15

2.1 Definitions of different types of personal data

7min
pages 44-46

Part A. Description of the data processing

0
page 25

The enrolment framework for G Suite Enterprise

2min
pages 42-43

G Suite Core Services, Google Account, Support Services, Additional Services, and Other related services

23min
pages 28-41

Functional Data

2min
page 27

Introduction

7min
pages 16-18

1 Legal framework and contractual arrangements between government organisations and

4min
pages 23-24
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