Portfolio
CONTENTS
CHEN LYUXIAN Dress U Website Design 04/2017 - 06/2017
Ankiller EDUCATION BACKGROUND Zhejiang University; College of Computer Science and Technology September 2015-June 2019 Major: Industrial Design; GPA: 3.62/4.0 Core courses: Engineering Graphics, Fundamentals of Programming, Design Thinking and Expression, Computer Aided Industrial Design, User Experience and Product Innovation Design, Information Product Design, Information & Interactive Design Technology
ADDITIONAL INFORMATION Skills: Arduino, Rhino, Catia, Matlab, Keyshot, Sketch, PS, AI, PR, AE, AU Languages: Mandarin (Native), English (Fluent)
APP Design 03/2018 - 04/2018
Konghou Fence Interactive Product Design 05/2018 - 07/2018
CLEACH
Service Design 09/2018 - 11/2018
LYUXIAN CHEN Website Design 04/2017 - 06/2017
Dress U A website designed for people who want to learn to use make-ups in an easy and personal way, and simulate the effect of make-ups in different light modes.
BACKGROUND People who search for “make-ups” 50+ 19-
In recent years, young men and women pay more and more attention to their appearance and their impression to others. Among the people who pay attention to "Make-ups", in addition to the main women group in the past, men also account for a certain proportion of the needs of themselves or friends, and the age of people who search for “Make-ups” is also expanding in both directions, showing that people are striving for more exquisite life, make-ups have a huge market now and in the future.
20-29
40-49 30-39
age distribution
sex distribution
DESK RESEARCH Problems of people using make-ups
01
02
03
The steps are complicated
Many different kind of makeups
Make-ups and skin types
Getting start
04 Price
Prices fluctuate a lot
Selection
05
Authenticity
Makeups effect vary widely
Consort
06
Breakage
Makeups are damaged in transportation
FIELD RESEARCH Interview 1
Questionare According to the collected 100 valid questionnaires: Willing to try Never try makeups
7 Female 1 Male
Li Xiaocun Female 19 Student
Main concern Fit > Effect > Preference > Moisture > Holding time > Cosmetics ingredients
Ways to know new makeups Friends recommand > Popular blogger > Official news > Shop > Others
Price Try Trust Mood Fit
Offline
low
high
no
yes
not sure
guarantee
relax & free
nervous
not sure
guidance
new makeup
motivation
main concern try or not
problems of new makeups
ever use products to try makeups or not
willing to try new makeups online
once or twice a not sure week usually once a month
lack of some makeups
skin type
if possible
donĘźt know how to use new make-up; donĘźt want to go to the shop
yes but just for fun
yes
everyday
be attacted by make-up blogger
skin color skin type
go to the shop or try samples
often lack of popular products; shopping guides make me embarresed
no, care about the effect yes, happy to see the of the light skin report and effects of different lights
twice a month
Wanzi Male 20 Student
Interview 2 5 Female
Online
frequency of makeup
ways to know usually mirror new makeups makeup place conditions
main concern preference
problems to try makeups online
expected function
willing to try new makeups online
once or twice a week
dormitory and home
unclear; small; dark environment
effect; touch; big and clear difficult to apply enough makeup at certain angles
no labels of brand and type
light modes; guidance; recommend makeups
yes, but also care about the touch
advertisement and gifts sent by some brands
home and dressing room
depend to the effect; last time light condition
distortion
light modes; reports of skin conditions
yes
Xiao Female 20 Student
Cynthia Male 28 Pr
equipped with different lights
DESIGN PROCESS Persona Hong/20/Female/Student I often look some make-ups recommendations, but seldom purchase them because of the high price. I wish to learn the make-up skills and I want some make-ups that is cost-effective and suitable for myself. However, the shopping guide make me embarrassed.
Kelvin/24/Male/Office worker I want to know the texture and the effect by trial, but I don't like to go to the counter to try or purchase because as a man, I always receive some special attention and feel uncomfortable. I want a more personal way to try new make-ups.
Anna/25/Female/White collar Iʼm skilled in make-ups, having tried a variety of make-ups with various effects. I am dissatisfied with the fact that the counters are always out of stock and it is inconvenient to try them on my face. Besides, I am very concerned about the make-upsʼ effect in different scenes.
Painpoint Donʼt know how to use make-ups
Shopping guides make people embarrased
Hard to choose among many types of make-ups
Still confused after seeing tutorials
Effect of mak-ups is uncertain
Inconvenient to try new make-ups
Design chance
Help users find suitable make-ups in a more private and more comfortable way.
Show the result of the make-up, provide accesses to expected result.
Customized tuturial, help users get their fisrt foot in the door and learn to use make-ups.
DESIGN PROCESS Brainstorm
Solution
Laptop
A convenient website Use the camera on the laptop as the mirror Try new make-ups and learn skills anywhere
Skin test
Identify the skin type with the camera Recommand make-ups according to skin test and preference
Customized tutorial
Videos of make-upsʼ usages Divided steps with dynamic marks on userʻs face on screen Difficulty of the tutorial upgrades with the skillʼs improving
Light mode Shift different light modes to see different effects Show the texture of the make-up Show the time that the make-up can stay in a good status
DESIGN PROCESS Information diagram
Journey map
Users are in need of makeups
Offline stores Online shops Official websites
Choose suitable makeups
Try chosen makeups
Buy and try samples Try them in the store
Ask shopping guides Check othersĘź comments Read the instructions Practise and experiment See tutoring videos Purchase the makeups
skin test basic information
skin report
Home
tutorial
rankings order
makeup
order
tips
send tips shield tips
growth
level up
recommend favourite
history different parts
uploaders and title
follow and favourite
tutoring videos record
dynamic marks
Dress U
Learn the usage
Pay the bill
Do as instructions Do something wrong and restart
Log in
Tutorial Use new makeups
Imitate some popular bloggersĘź usages See tutoring videos Practise more
Mirror
See the effect of make-ups Record time of makeups staying a good status
Finish all makeup steps
Improve the standard of makeups Want to explore more usages
Learn more ways to use makeups
Restart
Me New requirements of makeups
Purchase new makeups
basic information skin report preference safety
advice tried makeups test again
time popularity time popularity
DESIGN PROCESS Prototype Home page
Usability testing All tutorials
All makeups
Mirror 1/ 2/ 3/ 4/ 5/ 6/ 7/ 8/
Log in
9/ Follow a uploader and cancel 10/ Like a video 11/ Find favourite videos 12/ Change the preference
Missions
Click to shift light modes
Tips are scrolling on thr screen Tutorial
Log in Do the skin test Set the preference Find tutorial leaning page Finish the tutorial Use the Mirror Shift the light to sunshine Check the history
Growth
Recommendations
Record the learning process
According to skin reports and preference
Settings
Basic information
History
Skin test
Learning page
Finish
Click left/right to different steps Skin report
Preference
FINAL PRODUCT
LYUXIAN CHEN APP Design 03/2018 - 04/2018
Ankiller
Actively guide people's negative emotions in a way that the monsters develop, soothing the pressure felt by young people in modern society.
DESK RESEARCH Social Trends
Inspiration
million
people are suffering from mental problems and illnesses in the world, according to WHO in 2001. In China, there are 16,000,000 patients with mental illness, but the proportion of Psychological counselor is 2.4/1,000,000.
Peopleʼs accumulated stress causes many adverse effects:
50+ 19- 20-29 40-49
30-39 years old
40-49
Keyword “psychological counseling”
30-39 years old
59%
60%
The age distribution of people who feel pressure basically coincides with that who want psychological counseling, but men generally feel more pressure, while the willingness of psychological counseling is relatively weak.
Survey on group stress of Beijing youth palace in 2016 2000
AnxietyAmnesia Endocrinopathy Insomnia Pessimism Headache Fatigue Inattention Confusion
50+ 19- 20-29
Keyword “stress”
severe
1802
2000
1130
not at all
heavy 0
514
667
136
0 unbearable heavy
normal
light
Degree of stress
not at all
light
unable drinking talking clubs or ktv games shopping music sports sleeping
normal
The impact of stress on life
0
Ways of releasing stress
700
The total number of people feeling pressure is 3,599, accounting for 84.7%. And The stress from large to small are derived from Economy > Work > Family > Study.
heavy stress
unable to release
influence daily life
games&sleeping
FIELD RESEARCH
Observation(3 situations)
Interview(12 samples)
Aim: The external manifestation of people's negative emotions. Method: Observe and record people's behaviors, and obtain the emotion related to certain behavior through interviews.
Recently happy/sad things; Ways/time to releasing bad emotions; The recent time of bad emotions; The part of life that feels stress; Ways to relax and their effects; The willingness to talk to others.
Work boring: Weibo/ play games on the phone/ drink water repeatedly/ sleep thinking: stroke the keyboard/ touch the hair/ frown/ knock the table stress: frown/ click the mouse rapidly/ unlock and lock the phone again and again
Study boring: yawn/ unlock the phone/ support the chin with hands/ play games/ sleep thinking: stroke somewhere/ roll the pen/ frown/ nod stress: hold something tightly/ bite lips
Annual break Parents force me to get married. Running; Talking to old friends but not colleagues. Yesterday,extra work. Stress of work.
Family activity boring: yawning/ play games on the phone/ wander thinking: arms crossed/ scratch the head stress: sigh/ cry/ step back and forth
‌
Nothing special Not willing to release it Talking to someone if he has the opportunity. Stress of family, childrenĘźs education.
DESIGN PROCESS Persona
more energetic to solve problems
Brainstorm LU Male 20 Student ¥2500/month
·Stress: Study; No income. ·Ways: Talk to friends; Be busy. ·Is willing to accept psychological counsel; Wish to be independent.
trouble canʼt be actually solved with emotional care
Daisy Female 27 Office Worker ¥3000/month
no time to make new friends
·Stress: Work; Family(marrige). ·Ways: Talk to old friends; Sports. ·Accept psychological counsel but too busy; Wish to be independent.
Young workers
·Stress: Economy; Family(children). ·Ways: Watch TV; Naturally relax. ·Pay little attention to mental health; Prefer finding sollution of problems.
ride
work
distraction
travel
few independent ways to relax
eat go shopping
Painpoint Busy daily life
family
run
ZHU Male 47 Worker ¥5000/month
Release stress independenly
busy daily life
Trouble canʼt be actually solved with emotional care
difference sources of stress
some talk to friends worry about disturbing them
economy
DESIGN PROCESS
Information architecture diagram relax
Brand
listen to ohthers（2/15min no more than 20 points）
HOME level of appreciation
Ankiller
eceive comfort and command from hot topics
add
the monster transfer resentment points into appreciation ones send more than 2 anonymous messages
consume
Anger Killer
record unhappy things（long tap）
add
level of resentment
Theme color
feed the monster send more than 2 anonymous messages relax
reduce
level of appreciation
monster forsterage
ANKILLER
Monster fosterage
Monthly reports Personalized advice Privacy mode
Levels of appreciation and resentment Social function Feed the monster with resentment Unlock new monsters and new levels Talk and listen Distraction Send anonymous massages Sports Reading Discuss hot topics Music Games Function
level of monster growth
level of monster growth hot topic
Personalized function SOCIAL
feed the monster unlock new monsters or new levels the monster of higher levels transfer more quickly
level of appreciation level of monster growth send messages with tags comfort command
friends message
+
record
RELAX
sports
ME
the monster consumes
showing the status of free or not
choose/set up a tag and send messages to the hot topics anonymous text messages
game
reading
personal information
music
privacy settings
levels of appreciation and resentment
monthly reports history
DESIGN PROCESS Prototype
Press
Hold down
Home page
Edit
Degree of anger
Finish editing
Settings
My messages
My favourite
My reports
My illustrations
Appreciation Resentment Illustrations
Monster
Send anonymous messages
Edit Hold down to transfer the anger into value of resentment FriendsĘź messages
Friends
Topic
Details of the topic
Relax
List
Relaxing page
Me
Time Interaction
Ways to improve value of appreciation Ways to reduce value of resentment
DESIGN PROCESS UI
ANKILLER
LYUXIAN CHEN Interactive Product Design 05/2018 - 07/2018
Konghou Fence An interactive fence used as partitions to regulate the crowed of the West Lake Fountain show in the rush hour, and improve the West LakeĘźs attraction in details.
INSPIRATION West Lake is a freshwater lake in Hangzhou, China. It is divided into five sections by three causeways. There are numerous temples, pagodas, gardens, and artificial islands within the lake. West Lake has influenced poets and painters throughout Chinese history for its natural beauty and historic relics, and it has also been among the most important sources of inspiration for Chinese garden designers. It was made a UNESCO World Heritage Site in 2011. Target: New Product and Service to enhance love and attraction of The West Lake tourism. Attraction
Obstacle
RESEARCH Reasearch on phenomena of LOVE near the West Lake
Reasearch on phenomena which promise ATTRACTION on the West Lake Painpoint
Visitors
Value = Attraction - Obstacle
Customer: Local government
RESEARCH
ORIGINAL STORY
Issue description The local government often uses a variety of methods to regulate the crowd, such as the reduction of subway stations, putting three layers to isolate the crowd of the main trunk roads, and to set up partitions at the entrance of the fountain square.
Music Fountain is approaching... Security gaurds are lining fences for dividing the crowd.
Crowds are crazy, making the safeguard mad.
The safeguard is shouting “People with bags go to the safety for checking! Others go ahead!�
But people are cunfused, not knowing where they are heading to beacuse the queue is way too long.
The carrying capacity of the West Lake Musical Fountain Square is 9,000, but the peak traffic of 18:00-19:00 often exceeds its maximum carrying capacity.
Fences used as partitions near the Music Fountain do not fit the poetic atmosphere of the West Lake at all, not helping with building a consistent image of scenic spot.
DESIGN PROCESS Brainstorm
Sketch
Byobu
Guidance
Music
Konghou Harp
Fountains
Touch
Light
Interaction
Appearance Function
Leifeng Pogoda
Basic function
Safety
Partitions
FENCE Ink Projection Density changing
Texture
Poems
Pattern
hollow-carve Positive and negative shape
Function
Linen
Translucent Cloth
Paintings
the West LakeĘťs ten scenearies
Sand painting
Plastic
Natural Interaction Touching
Music Hearing
Light Visual
DESIGN PROCESS Experiment Touch
Music
Light
Prototype
Code Arduino UNO
Vibration Sensor/Speaker/(Voice Module)/LED
Touch Sensor
The touching area is too small
Ultrasonic sensor
Should be exposed outside
Crash sensor
Single sensoring direction
Vibration Sensor
Sensitive to the vibration
Angle Sensor
Limited angle
Metal Touch Sensor
Used with metal materials
Speaker
Can be used with other modules
Amplifier Speaker
Good tone quality, adjustable volume
Voice Module
Can load Mp3, 8MB storage
RGB LCD
Colourful LCD boards
Flash LED
Gravity colourful flash lights
DESIGN PROCESS Appearance Konghou
An ancient plucked stringed instrument in China
Fence
FINAL PRODUCT
Interactive tubes
Speaker
Wheels
Light
NEW STORY
Harp Fences lining up...
Public Value
It seems to be unusual fence.
Oh! It must be the traditional instrument-KONGHOU!
Safety Improve the attraction of the West Lake in details Help the staff to guide and manage the crowded
By plucking as they like, people play the natural music.
Guided by light and sound, people are going to the right spot to enjoy Music Fountain Show. Safeguards are relieved.
LYUXIAN CHEN Service Design 09/2018 - 11/2018
Cover CLEACH Focusing on the severe problem of the Marine ecology, and by combining signages and eco-bags, CLEACH provides a new way to interact with the marine litter. People follow the official account when storing their luggage, and then begin the environmental friendly trip.
INSPIRATION There are diverse species in the ocean, and a very large number of resources in these Marine systems. At present, over 20,000 species of Marine life have been recorded in China.
Marine litter can cause different degrees of damage to the Marine environment, ecology and even human health. First of all, Marine litter is scattered on the beach or floating in the sea to affect the Marine landscape. Secondly, the intake of Marine litter by Marine animals will do harm to their health and then harm the Marine ecology. At the same time, Marine litter can also pose a risk to the safety of Marine navigation.
DESK RESEARCH At present, most of the litter in the sea are food wrappers, bottle caps, straws, shopping bags, beverage bottles and cigarette ends, among which 3/4 is plastic waste.
Beach Litter
In February 2015, a paper published in Science by scientists from the university of Georgia pointed out that about 8 million tons of plastic litter flows into the sea from land each year.
Floating Litter
49%
Plastic
Globally, 192 coastal countries produced an estimated 275 million tons of plastic litter in 2010 alone, of which 4.8 million to 12.7 million tons ended up in the ocean.
Undersea Litter
46%
Foam 22% Foam
12% Wood
84%
Plastic
31%
Plastic
16% Wood 9%
Wood
91% [1]LIAO Qin, QU Jiansheng, WANG Jinping, GAO Feng.Pollution Analysis of Plastic and Improving Proposal in Marine Environment[J].WORLD SCI-TECH R&D,2015,37(02):206-211+217. [2]ZHANG Yuan, LIU Shan.Plastic waste pollution: Marine disaster[J]. Ecological Economy,2015,31(02):2-5.
15%
FIELD RESEARCH Interview
Questionnare According to 271 valid questionnares, 73.8% of the people go to the beach with their family, 47.6% did not see any measure to keep the beach clean, 77.9% knew a little about the danger of Marine litter, but not concrete. Carry-on
Type
Seen Litter
Cloth
Public welfare organization &
Fisherman
Photos of Taizhou seaside
Worsen
Interviewee
Improve
Plastic Glass Cigarettes
Discarding domestic litter
Foam
Fishermen
Lack of environmental awareness
Metal
Visitors
Paper
Volunteer cleanup
A comparison of the objects carried and seen
ECO
Severe
Forgot Yes No
Trash cans are not enough Not dump litter in time The effect of persuasion is not good
Seen litter condition
Take away some litter when fishing
Saw someone leaving litter
Environmental education
Regularly salvage the litter Authority
DESIGN PROCESS Stakeholder map
Issue map Major issue
Secondary issue
Administrative staff
im an
nti
ECO
The long coastline is difficult to manage
Simple infrastructure
Lack of signage Trash cans are not enough The effect of persuasion is not good
The working efficiency is low
Regular salvage work has limited effect
arc
Not dump litter in time
Re se
y
rit
tho
Au
he
rs
Marine Litter Designers
Lack of mutual supervision
ers
Visitors
Salvage company
People leave litter on the beach
A small number of people are engaged in volunteer work
us
Ma ri
al
ne
People lack environmental awareness
te Po
als
People are not clear about the danger of Marine litter
Volunteer
Fishermen
Sub issue
The litter that came out was blown into the sea
Factory Logistics company Primary stakeholders Secondary stakeholders
Lack of mature cleanup mechanisms
The amount of marine litter continues to increase No effective ways to collect the Marine litter No mature mechanism to recycle the Marine litter
DESIGN PROCESS Persona
Solutions
Creations of Marine litter as reward Encourage volunteers
Tony 40 Fisherman With the development of technology, fishing at the seaside is becoming more and more convenient. Tony tries to take care of the marine ecology, but sometimes throws the broken fishing gear into the sea.
Environmental education
Environmental awareness
Popularize the knowledge of Marine litter
Catherine 20 Visitor She loves the sea, and often goes to the beach with her family and friends. Also, she knows something about Marine litter, but the environmental awareness is not strong enough, sometimes forgets some litter on the beach accidentally.
Indicate places of trash cans
Management
Maria 30 Volunteer Maria is a member of a environmental organization and has a good understanding of the dangers of Marine litter. She always pays attention to take away all the carried items from the beach and often join volunteering.
Add trash cans
Signages
Fix seaside infrastructure
Fishing gears of Marine litter Encourage as reward fisheermen to collect Marine litter
Design
Increase the frequency of litter salvage
Ways to utilize the Marine litter
Recycle the Marine litter
Mechanisms
Role model effect
Advanced technology
Stage
Platform
DESIGN PROCESS Wechat
Journey map
As of June 30, 2018, the number of combined monthly active accounts of WeChat reached 1.058 billion, up 9.9% over the same period last year.
At the end of 2017, the number of WeChat official accounts has exceeded 10 million, among which 3.5 million are active accounts, up 14% compared with 2016. The number of monthly active fans is Official account 797 million, up 19% year-on-year.
Before visiting
on the beach
Follow the Check official account the map Add miniprogramme
Fishing ban
Doing
Yes Face recognition
No Yes
Show visitorʼs preference on the map Combine mini-programme with storage
Feeling Thinking
The bag is full
excited
What can I do during the fishing ban? Whatʼs the use of signages? How to join the activity? Did I succeed in face recognition? Why is so much litter on the beach? How can I get better experience on the beach? Are these bags enough? Design interesting routes
Make signages eye-catching
Use recycled bags
fulfilling
fulfilling unconcerned
worried
Simplify rules
Join in volunteering
Collect litter
Fishing
confused
Can I skip the face recognition? Whatʼs the use of the official account? And the mini-programme? How can I reach recommanded spots on the map? Whatʼs the best route? Will it be very crowded?
No
After visiting
Go to the Notice the Check Identify Get Feedback Get Go to the Leave the Throw Get Read messages of Purchase Join in designing beach signage rules bags conditions scores next signage beach the litter gifts the official account recycled products recycled products
curious
Chances
Mini-programme
Mini program has more than 400 million monthly active users, and the number of Mini programs has reached 1 million. It's penetration rate in WeChat has reached 43.9%.
Whatʼs the use of scores? How can I get more scores? Whatʼs the material of bags? Is the litter station far away? Whatʼs the effect of Marine litter? Are there other gifts?
More information about Marine litter? How to solve the problem? How to get more scores now? Can I join in designing products? How to be a volunteer?
Provide gifts made by Marine litter
Daily information
Scores can be accumulated
Sense of achievement and environment
Activities about designing and volunteering
DESIGN PROCESS Information diagram
Official accounts Miniprogramme
Articals about marine ecological knowledge. Sign up for volunteering. Imperceptibly influencing followers.
Corresponding points Reward
ECO
Check the map of signages. Purchase products made by marine litter. Exchange gifts by points. Sign up for volunteering. Corresponding points
Volunteer
Good
Signage interactions Coastal litter station
Factory
Designers
Not too bad Show the real-time clean degree around the signage. Feedback real-time clean degree. 3 points Awful Show the location of other signages. Mark the place urgently in need of cleaning
Collect litter bags. Corresponding points Calculate points according to scales on the bag. Preventing the litter from being blown into the sea again.
UserĘźs character
Customer
Salvage company
Fishermen
Visitors
FINAL PRODUCT UI of signages
Litter bag
The screen is real-time updated according to visitorĘźs feedback
Clean
Not too dirty
The coach is in a bad condition
Get the bag from the station
Reward rules
Feedback
Location of signages
UI of the official account and mini-programme Official account
Event lists
Details
Unfold the bag and begin to collect the litter
Store
Me
Wood
100%-10points
Foam
100%-8points
Plastic
100%-6points
Others
100%-6points
Map
Pull out the rope for easy carrying
FINAL PRODUCT The signage and the bag
Products