WHITELINE DRIVES CONVENIENCE

A new ‘Click and Fit’ option has been launched

Buying auto parts online is pretty easy, but finding a trusted workshop to install the components if you don’t have the time or skills to swing the spanners yourself, can be a major hassle.

Whiteline, which states it is a leading manufacturer of performance suspension components, says it has addressed this situation by devising a clever solution that offers motoring enthusiasts a timesaving ‘Click and Fit’ option as part of its recent www.whiteline.com.au website revamp.

It says the process is simple and convenient: once the customer has chosen their desired product from the broad Whiteline range of components, they can select a Whiteline recommended local workshop at the checkout stage.

With over 150 participating partner workshops and growing, there’s bound to be an installer close by, says Whiteline.

Once the order is placed, a dedicated Whiteline Click and Fit specialist will confirm via phone that the components are suitable for the chosen vehicle, and that they’ll meet the owner’s needs. The products are then promptly tagged and dispatched to the nominated installer.

The Click and Fit specialist will then liaise with both the workshop and buyer and organise a mutually convenient time to have the work done.

Additionally, the specialist will keep the purchaser informed of the order status via email and SMS, because there’s nothing worse than not knowing how far off parts are.

According to Zeder Corporation Group Executive –Marketing and Sales, James Curtain, the exciting initiative is one of several enhancements to the Whiteline website.

“Whiteline prides itself on providing keen motorists with a wide range of premium automotive components designed to boost the performance and feel of their cars,” James said.

“Product aside, we’re also highly focused on delivering a seamless user experience for our customers by simplifying how they purchase, receive, and in this case have their products installed.

“We know that some customers may have an existing relationship with a workshop, but for the many who don’t, Click and Fit will save them considerable time and effort. They also receive the peace of mind of knowing they’ll be directed to a specialist with strong experience fitting the Whiteline range.”

Along with the added functionality of Click and Fit, the enhanced website also offers more intuitive navigation, allowing users to identify the Whiteline part they seek more efficiently.

To learn more, visit www.whiteline.com.au