CUSTOMER SATISFACTION STARTS WITH THE RIGHT DIAGNOSTICS

The Opus IVS team will be available at Autocare 2023

The Australian automotive diagnostics market is experiencing a period of rapid growth and transformation. As the country’s automotive industry continues to evolve and change, there is an increasing demand for advanced diagnostic tools that can help technicians identify and resolve vehicle issues quickly and efficiently.

One of the key drivers behind this demand is the increasing complexity of modern cars. With onboard computer systems, sensors, and advanced electronics, vehicles are becoming more difficult to diagnose and repair. As a result, technicians require access to advanced and sophisticated diagnostic tools that can help them identify and resolve issues with a great degree of accuracy.

Secondly, with cars on the road averaging an age of 10.2 years (which is increasing with the used car sales boom), consumers are becoming increasingly aware of the importance of regular service and maintenance and are turning to independent garages to keep their four wheels on the ground.

Garage repair shops are therefore now relying heavily on in-depth diagnostics when supplying their customers with essential maintenance service. However, many are saying that diagnostics alone (no matter how in-depth) is not enough on its own.

“Yes, our customers use their DrivePro devices daily because it gives them in depth coverage, but they tell us that what’s even more invaluable is IVS 360,” Opus IVS General Manager, Chris Routledge, said.

“Having a behind-the-scenes team of brandspecific technicians to provide the actual repair needed is an invaluable service that helps them to drive up customer satisfaction rates through quick and efficient repairs.”

Connor Allbon of Broadway Auto Electric uses Opus IVS’ diagnostic solutions daily to speed up his repairs.

“I use the team at Opus IVS on a daily basis. Their IVS 360 service is second to none and I highly recommend them”,” Connor said.

“The idea behind having the most accurate technical support literally a phone call away is very powerful from a technician’s aspect.

“Pair that with the very powerful and versatile DrivePro diagnostic device, and you are already ahead of the game.

“With modern automotive as an entity constantly moving forward and progressing at a breakneck pace, the need for accurate diagnosis and preventative maintenance is higher than ever.

“The support from the Opus IVS team is from people not just with serious qualifications, but from technicians with real experiences gained in actual workshops – they are the go-to diagnostic provider!”

The Opus IVS team will be available at Autocare 2023 on Stand 61, showcasing its range of market leading diagnostic solutions.

Visitors will be able to see hands-on demonstrations

Zf Showcases The Future

At Autocare 2023

ZF Services Australia says Autocare 2023 will provide the perfect backdrop for it to showcase its expansive product range and service offerings, while demonstrating the expertise and knowledge of its local team.

The ZF stand (Stand 70) will focus on the future for workshops and how ZF locally will work with its partners and customers to enable the next generation of mobility together.

Displayed will be an array of industry-leading products from ZF and its family of brands – ZF, LEMFÖRDER, SACHS, TRW and WABCO.

This includes some of the most popular exhibits from last year’s Automechanika and AAAE, a ZF transmission for electric vehicles and an electrically powered steering belt-drive; while in a display of ZF’s mission to enable vehicles to ‘See, Think and Act’, the ZF ProAI control unit supercomputer will be highlighted, alongside ZF smart camera and imaging radar systems.

ZF says its industry-leading chassis technology will also take centre stage, with its industry-leading continuous damping control system with ECU as well as a smart chassis sensor.

Autocare 2023 will mark the first time in Australia that ZF’s new Lifeguard Hybrid oil for passenger car hybrid transmissions is displayed to the industry, which caters specifically to the higher torque and force required in electric drivelines.

ZF will also showcase braking products from TRW, including its brake disc for the Tesla Model S, complemented by its Electric Blue brake pad, which it says is the industry’s first aftermarket brake pad for electric and hybrid vehicles.

The latest SACHS air springs will also be displayed, while from WABCO, ZF will highlight its leading air suspension compressor.

Capping off the stand exhibits will be the new ZF [pro]Tech concept, a comprehensive service package that includes access to OE vehicle- of the “revolutionary” DrivePro diagnostics device, as well as talk to the team about industry trends and what’s next for the Australian automotive aftermarket.

“While progress has been made in advocating for a right to repair in Australia, it is still a developing area of law and policy,” Chris said.

“Therefore, it is important to stay up to date on any changes and consult with experts before making any decisions related to automotive repair.

“Our customers use us not just for diagnostics, but for repair support and guidance on what is happening in our industry – we’re happy to support! Join us at Autocare to see our solutions in action and to discuss trends.”

Opus IVS invites you to visit its team at Stand 61 for product demonstrations and diagnostic discussion. For more information, visit www.opusivs-au.com or contact 03 8561 7600 or sales-au@opusivs.com specific installation instructions and relevant technical information.

ZF [pro]Tech features information on ZF and its brands, as well as OE manufacturer service campaigns covering the entire vehicle (not just ZF products) making it an ideal resource for any automotive workshop.

Autocare 2023 will be held on the 9th and 10th of June at the Brisbane Convention and Exhibition Centre and ZF Services Australia invites you to visit its team on Stand 70.

For further information on ZF and its products and services, visit www.zf.com/au