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SCHAEFFLER TAKES ITS GARAGE PORTAL TO THE NEXT LEVEL
The company says the garage portal now offers an even better experience with more technical information than ever and maintenance information (RMI) from TecAlliance as well as the ability to register for training courses.
Schaeffler has reorganised its RepXpert garageoriented services portal to deliver the vast amount of information it contains more effectively. Around 200,000 users access RepXpert through 36 country portals in 16 languages. To structure this amount of information more clearly and ensure a user-friendly experience, Schaeffler has updated the garage portal and raised it to a new level.
“Through RepXpert garages and technicians have an easy-to-use portal that quickly guides them to the information they’re searching for and offers more technical content than ever before as part of the free service,” Schaeffler Head of Automotive for Australia and New Zealand, Warren Barnett, said.
“BrakeBook is a leader in the development of new and niche vehicle applications, with a strong depth of OE references, and is the pinnacle of fitment data for vehicles on Australasian roads,” CoolDrive Auto Parts Category Manager –Brakes, Steve Kreti, said.
“Our braking team at CoolDrive frequently and carefully update BrakeBook to ensure the product listings are accurate and of the highest quality, containing only parts relevant to our local car parc.”
A personalised dashboard has been implemented making extensive technical information and repair data, an overview of training courses, news, and events more accessible to every website visitor. Users with registered accounts have even more functions available. They can access the complete aftermarket parts catalogue, manufacturer data and see their latest activities, like recently selected products or vehicles.
A revised navigation menu and new global search function within the catalogue and technical information quickly takes users to the desired RepXpert content.
Garages also have access to the bonus program where they can accumulate points found in Luk, INA and FAG product boxes and exchange them for specialty tools and other useful items. Other additional features include a complete range of repair data and vehicle-specific repair
“We listened to the feedback we received from garages worldwide and have implemented those changes into RepXpert which now offer our users an even better experience that includes more technical information than ever,” Warren said. The integrated parts catalogue offers the entire product range of all represented aftermarket manufacturers as well as allowing easier access to extensive repair and maintenance information (RMI). Schaeffler product data gets updated daily. RepXpert users will also find numerous courses with extensive theoretical and practical knowledge.
Classroom training courses, online training courses and e-learning courses can either be accessed directly or booked via an integrated calendar with online registration. Additionally, the in-depth technical information is continuously expanded in installation videos, step-by-step instructions, garage tips and help with typical fitting errors.
For more information, visit www.schaeffler.com
Listings are updated in real-time, with users able to search for replacement parts in a variety of ways, including through vehicle make and model, a VIN search, rego search, or by part number. Following a large product range expansion in recent times, CoolDrive say it is now considered one of the market leaders in brakes, stocking an impressive range of leading global brands.
Available from Australasia’s preferred automotive parts distributor are braking brands including Bremtec Brakes, Fremax, Bosch, Brembo, ICER, Project-Mu and Akebono to name a few, covering an impressive range of street, performance, track and off-road products.
For further information, visit www.cooldrive.com.au