Airport Magazine April-May 2012 by Airport Magazine

AAAE DELIVERS FOR AIRPORT EXECUTIVES

www.airportmagazine.net | April/May 2012

84th ANNUAL AAAE CONFERENCE AND EXPOSITION

Phoenix Sky Harbor’s New PHX Sky Train Snow Removal Innovations Effective Customer Service

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EDITOR’SCORNER

ith this issue, Airport Magazine celebrates AAAE’s 84th Annual Conference and Exposition, to be held in Phoenix April 29-May 2. Phoenix Sky Harbor International Airport is our host for the conference, and we appreciate their hospitality. Our lead story in this issue highlights the PHX Sky Train, a landmark $1.5 billion project designed in three stages to accommodate future growth and passenger demand at Phoenix Sky Harbor. Other features in this special conference issue include: going beyond a simple asset management system; providing good customer service on a tight budget; winter operations; and FAA’s forecast for growth in the U.S. aviation system. A special AAAE Today section brings you up to date on the workings of your association. We thank our advertisers in this issue, which are listed on page 46. These companies contribute to the success of Airport Magazine through their support. Please support them in turn. For the convenience of our readers, features of the Airport Magazine website (www.airportmagazine.net) allow readers around the globe to access the current issue. A full-color interactive flip book for each issue allows readers to print out articles. Our subscribers and all AAAE members receive printed copies as well.

Barbara Cook Editor

EDITOR

BARBARA COOK barbara.cook@aaae.org PUBLISHER

JOAN LOWDEN EXECUTIVE EDITOR

ELLEN P. HORTON E D I T O R - A T- L A R G E

SEAN BRODERICK NEWS EDITOR

HOLLY ACKERMAN ART DIRECTION

UNCONFORMITY, LLC S TA F F P H O T O G R A P H E R S

BILL KRUMPELMAN JAMES MARTIN ADVERTISING AND SALES

aaaemarketingteam@aaae.org EDITORIAL OFFICE

601 Madison Street, Suite 400 Alexandria, VA 22314 (703) 824-0500, Ext. 133 Fax: (703) 820-1395 Internet Address: www.airportmagazine.net Send editorial materials/press releases to: magazine@aaae.org Airport Magazine is published bimonthly by the AAAE Service Corporation Inc., a wholly owned subsidiary of the American Association of Airport Executives, and the Airport Research and Development Foundation. Subscription price for AAAE members is included in the annual dues. U.S. subscription rate to non-members is $50 for one year. International rate for non-members is $100. Single copy price is $12. Copyright 2012 by AAAE. All rights reserved. Statements of fact and opinion are the responsibility of the authors and do not necessarily reflect the views of AAAE or any of its members or officers. POSTMASTER Send address changes to: Airport Magazine 601 Madison Street, Suite 400 Alexandria, VA 22314

2012 Airport Magazine Media Kit

AAAE Annual Conference and Exposition

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AIRPORTMAGAZINE.NET | APRIL/MAY 2012

Volume 24/Number 2 | April/May 2012 M

Features 6 Phoenix Sky Harbor Builds for the Future Amenities Planned to Increase Comfort, Convenience

12 Airport Snow Removal Innovations

Manchester-Boston: Lessons from the Nor’easter

18 Customer Service on a Tight Budget Focus on Exceeding Expectations

22 FAA Forecasts U.S. Aviation Growth 1 Billion Passengers Expected In 2024

28 Leadership With Binoculars Managing Today with Tomorrow in View

34 AAAE Today An Inside Look at the Association

SPECIAL 47 AAAE Annual Conference and Exposition Buyers’ Guide

Coming in Airport Magazine JUNE/JULY Trends in airport concessions are evaluated from the traveler and airport viewpoints

AUGUST/SEPTEMBER

EDITORIAL ADVISORY BOARD AIRPORT MEMBERS WILLIAM G. BARKHAUER, A.A.E., Morristown, New Jersey TIMOTHY M. DOLL, A.A.E., Eugene, Oregon MARK E. GALE, A.A.E, Philadelphia, Pennsylvania ERIN O’DONNELL, Chicago, Illinois LYNN KUSY, C.M., Mesa, Arizona TODD MCNAMEE, A.A.E., Camarillo, California TORRANCE A. RICHARDSON, A.A.E., Columbus, Ohio ROBERT OLISLAGERS, A.A.E., Englewood, Colorado LOUIS MILLER, Atlanta, Georgia AL POLLARD, A.A.E., Baltimore, Maryland C O R P O R AT E M E M B E R S BILL HOGAN, RS&H STACY HOLLOWELL, Siemens One, Inc. CHARLES LAMB, C.M., Delta Airport Consultants Inc. RANDY POPE, Burns & McDonnell RAMON RICONDO, Ricondo & Associates Inc. LAURA SAMUELS, Hudson Group

AAAE BOARD OF DIRECTORS CHAIR KELLY L. JOHNSON, Bentonville, Arkansas FIRST VICE CHAIR BRUCE E. CARTER, Moline, Illinois SECOND VICE CHAIR MARK P. BREWER, Manchester, New Hampshire SECRETARY/TREASURER RANDALL D. BERG, Salt Lake City, Utah

Airport security methods are reviewed and new concepts are highlighted

MARK D. KRANENBURG, Oklahoma City, Oklahoma WILLIAM F. MARRISON, Knoxville, Tennessee TODD L. MCNAMEE, Camarillo, California CARL D. NEWMAN, Phoenix, Arizona THOMAS M. RAFTER, Egg Harbor Township, New Jersey TORRANCE A. RICHARDSON, Columbus, Ohio WALTER B. STRONG, Norman, Oklahoma ALVIN L. STUART, Salt Lake City, Utah PAUL J. WIEDEFELD, Baltimore, Maryland CHAPTER PRESIDENTS TIMOTHY M. DOLL, Eugene, Oregon KELLY CAMPBELL, Lubbock, Texas

KEVIN A. DILLON, Warwick, Rhode Island THOMAS E. GREER, Monterey, California GARY L. JOHNSON, Stillwater, Oklahoma LYNN F. KUSY, Mesa, Arizona GINA MARIE LINDSEY, Los Angeles, California RONALD MATHIEU, Little Rock, Arkansas ERIN M. O’DONNELL, Chicago, Illinois BRADLEY D. PENROD, Pittsburgh, Pennsylvania ELAINE ROBERTS, Columbus, Ohio RICKY D. SMITH, Cleveland, Ohio SUSAN M. STEVENS, Charleston, South Carolina MARK VANLOH, Kansas City, Missouri

FIRST PAST CHAIR JAMES E. BENNETT, Abu Dhabi

MICHAEL J. LANDGUTH, Chattanooga, Tennessee WAYNE S. PENNELL, Baltimore, Maryland

PRESIDENT

SECOND PAST CHAIR JIM P. ELWOOD, Aspen, Colorado

BRIAN D. RYKS, Duluth, Minnesota

CHARLES M. BARCLAY, Alexandria, Virginia

BOARD MEMBERS DANETTE M. BEWLEY, Reno, Nevada SCOTT A. BROCKMAN, Memphis, Tennessee ANN B. CROOK, Horseheads, New York ROD A. DINGER, Redding, California TIMOTHY M. DOLL, Eugene, Oregon MARK E. GALE, Philadelphia, Pennsylvania STACY L. HOLLOWELL, Carrollton, Texas CLAUDIA B. HOLLIWAY, Valdosta, Georgia KIM W. HOPPER, Portsmouth, New Hampshire PHILLIP E. JOHNSON, Grand Rapids, Michigan

POLICY REVIEW COMMITTEE

AIRPORTMAGAZINE.NET | APRIL/MAY 2012

SCOTT C. MALTA, Atwater, California

BONNIE A. ALLIN, Tucson, Arizona ROSEMARIE ANDOLINO, Chicago, Illinois WILLIAM G. BARKHAUER, Morristown, New Jersey KRYS T. BART, Reno, Nevada THELLA F. BOWENS, San Diego, California LARRY D. COX, Memphis, Tennessee ALFONSO DENSON, Birmingham, Alabama MARIO DIAZ, Houston, Texas

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Phoenix Sky Harbor’s PLANNED AMENITIES TO INCREASE COMFORT, CONVENIENCE

hoenix Sky Harbor International, one of the country’s 10 busiest airports in terms of passenger traffic, is developing amenities that soon will provide a more convenient and comfortable

welcome for travelers. The airport will open its state-of-the-art PHX Sky Train in early 2013.

AIRPORTMAGAZINE.NET | APRIL/MAY 2012

The PHX Sky Train is a landmark project designed to meet future growth and passenger demand, as well as provide an important connection to the community.

The PHX Sky Train is a landmark $1.5 billion project funded through airport revenue and passenger fees. The project is designed in three stages to accommodate future growth and passenger demand at Phoenix Sky Harbor. In Stage 1, the modern, black and silver driverless cars will run between the 44th Street and Washington METRO light rail stop, the East Economy parking areas and Terminal 4. The system will operate on an electrically powered, center-rail guideway and will provide a five-minute ride to and from the METRO light rail stop and PHOENIX SKY HARBOR INTERNATIONAL Terminal 4. Free to the public, the PHX Sky Train will provide an important connection to the local community by allow One of the 10 busiest airports in the U.S. ing travelers to ascend the escalator at the new 44th Street and Washington Sky Train Sky Harbor has experienced an increase of 5.3 percent in Station from the METRO light rail and passengers since 2011. This improvement is comparable to connect to the airport. Sky Harbor’s pre-recession numbers Travelers utilizing Terminals 2 and 3 can More than 100,000 passengers arrive and depart daily look forward to a PHX Sky Train connection as part of Stage 1A in early 2015. In Nearly 60 shops are located throughout all three terminals this phase of construction, the train will continue from Terminal 4 to Terminal 3 The Phoenix Airport Museum is one of the largest airport and connect to Terminal 2 by a short walkmuseums in the world way. By late 2020, the PHX Sky Train will A pet park is located at each terminal for those traveling with pets travel to all three terminals, parking facilities and the rental car center. Since the opening of a public light New, local food “This is one of the most forward-thinking projrail system in late 2008, travelers have and beverage ects of our time,” Airport Director Danny Murphy been able to “take the train to the plane” via the concepts said. “The PHX Sky Train will allow us to meet the free PHX Airport Shuttle. The shuttle connects soon will be expectations of the public as they travel through METRO light rail travelers at the 44th Street and appearing in America’s Friendliest Airport.” Washington stop to a bus that stops at each of the

AT A GLANCE

Sky Harbor’s Terminal 4. Photo courtesy of HMSHost.

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The PHX Sky Train is also distinct in inclusion of a bridge over an active taxiway

terminals. Approximately 1,000 people use the airport shuttle daily, and that number is expected to reach 13,000 per day when the PHX Sky Train opens for riders. The PHX Sky Train project has many features that are “firsts” in the industry, Murphy noted. The 44th Street and Washington Street Station construction has utilized several green build efforts. Combined with the use of electric cars for transport, the PHX Sky Train will be one of the first Leadership in Energy and Environmental Design (LEED) certified projects in the nation. The PHX Sky Train is also distinct in inclusion of a bridge over an active taxiway — the first of its kind in the world, airport officials said. In addition to being an excellent customer service amenity and providing environmental benefits, the PHX Sky Train project has been an asset to the community by creating much needed jobs, officials noted. The first stage of construction alone has generated more than 6,000 new jobs.

LOCAL CUISINE HIGHLIGHTED New and upgraded food and beverage concessions also are underway at Sky Harbor, including many new concepts that bring the flavor of the Phoenix area inside the terminal. Local favorites and well-regarded restaurants such as Barrio Café, Cowboy Ciao and Chelsea’s Kitchen will be in locations both pre- and postsecurity in Terminal 4. Some of the area’s most well-known chefs have brought their specialties to these restaurants, and now travelers from around the world will be able to sample this cuisine while waiting for their 10

AIRPORTMAGAZINE.NET | APRIL/MAY 2012

flights, or will be able to pick up items to go. “We are thrilled to be able to bring outstanding food and beverage choices to our customers,” said Murphy. “We are also proud to be able to provide opportunities to local and small business owners to bring their concepts to the airport.” The enhancements to the food and beverage concessions are the result of two contracts. Host International Inc. was awarded the first contract in June 2010 and already has begun upgrades on existing outlets. International favorites such as McDonald’s and Starbucks will compliment the many local offerings. A Starbucks will be located in the baggage claim area of Terminal 4 — a great amenity for travelers on the go or those waiting for passengers to arrive. A second contract will add other locally acclaimed restaurant concepts to Terminal 4. Overall, more than 50 new food and beverage concepts will be offered in the terminal, and all will feature street pricing consistent with their offairport locations. As construction is ongoing through 2013, Phoenix Sky Harbor will be proactive in ensuring there is no interruption in food and beverage service, Murphy emphasized. Restaurants are closing in phases, and temporary food outlets will be installed where travelers can pick up items to go. The expectations of the traveling public increase each year, and Phoenix Sky Harbor continues to focus not only on excellent customer service but also providing state-of-the-art amenities to enhance the travel experience of passengers as they are welcomed to the heart of the Southwest, Murphy said. A

SNOW REMOVAL

INNOVATIONS WORKING AT NEW HAMPSHIRE’S BUSIEST AIRPORT By Carlton E. Braley Jr.

AIRPORTMAGAZINE.NET | APRIL/MAY 2012

The snow-fighting industry provides safe travel during winter weather events. What began as shovelers rescuing stranded transcontinental railway passengers in the 1800s has evolved into a high-tech industry requiring specialized knowledge and training, especially as it pertains to airport operations. A prime example of snow-fighting within the aviation industry can be found at Manchester-Boston Regional Airport (MHT). The airport is located in southern New Hampshire, in the heart of the northeast region of the U.S., approximately 50 miles north of Boston. This region is the home of the Norâ&#x20AC;&#x2122;easter, a winter snow storm similar to a hurricane, with blizzard conditions of sustained winds and poor visibility for a prolonged period, usually accompanied by snow accumulations measured in feet. MHT can expect the annual Norâ&#x20AC;&#x2122;easter and an average of 66 inches of snow.

During the 2010-2011 winter season, MHT experienced 22 winter weather events, received 84.5 inches of snow, and expended $1 million to remain open safely for the 22nd consecutive year. There have been years with 100-plus inches of accumulation and some with less than 50 inches, but there has never been a year without snow. To maintain a safe airfield during any type of winter weather requires specific knowledge and technologically advanced equipment.

AIRPORTMAGAZINE.NET | APRIL/MAY 2012

The lightclearing plow at ManchesterBoston Regional Airport

KNOWLEDGEABLE STAFFING To remain open during a New England winter weather event requires a dedicated staff with the knowledge and skills to operate and maintain technologically advanced equipment and systems. MHT employs an airfield operations and maintenance crew of 25 full-time employees augmented with 16 temporary seasonal and part-time employees. The airport also employs 12 full-time maintenance staff with two seasonal employees and several on-call shovelers. All personnel not only attend the mandatory FAR Part 139 annual training, but also participate in separate training for each specific type of equipment operated at the airport. The training curriculum was developed over the years to include procedures and recordkeeping utilized within the fire fighting industry. MHT defines a winter weather event as a winter weather emergency, and the mitigation of the conditions found during these require an emergency response from the airport staff. As normally found within other emergency response industries, MHT staff performs winter operations closely following the Incident Command System, with the snow boss as the incident commander. The airport snow desk performs duties that also would be performed at an emergency operations center, and the crews are assigned by geographical location or by task. The span of control is limited to five to seven people or units. Radio communications are an intricate part of the operation and training. Record-keeping is a vital task as each storm has a large impact on the airport budget and has the potential to be declared a disaster. Federal Emergency Management Agency (FEMA) reimbursement requires accurate documentation and records. Storm records include documented preplans, situational worksheets completed during each event, and chemical and sand application record sheets. The situational worksheet is a document also taken largely from the fire fighting industry. The worksheet is designed to provide accountability

AIRPORTMAGAZINE.NET | APRIL/MAY 2012

for each piece of equipment and the specific operator and is updated with any change of personnel or equipment. This information is carried in the snow boss command vehicle for immediate availability. The list is organized to allow clear and concise coordination among runway crews, taxiway crews and crews operating on ramps. The value of these sheets continues after each event as they include the information also required by FEMA. Manchester’s success begins by employing and training individuals with both airfield disciplines — operations and maintenance. Fulltime employee training begins with the Airport Operations Certification program. Each specialist must be experienced and skilled at airfield maintenance and airfield operations. Each member is listed within the Airport Certification Manual (ACM) with the authority and responsibilities of an operations specialist. Each member must evaluate airfield conditions and perform the condition reporting procedures, including NOTAMs and field advisories. Each operations and maintenance specialist can and does perform the duties at the snow desk. Each person rotates into the daily operations specialist role and will provide the initial response to any airport operational need. The relationship between the airfield crew and the air traffic control tower is another important element of MHT winter operations. The airport and the local tower staff conduct annual winter operations training in which interaction and perspectives from both parties are equally important. Several strategic and tactical procedures have been developed between the two groups as a result of these interactions. The trust between these groups is the underlying factor of the success story, and trust only can be developed over time. The controllers trust that the snow boss and the crews can plow, sweep, treat with sand and/or chemical and provide mu (runway friction) readings for the nearly two-mile-long runway for the full 150-foot width, and exit and remain clear of the runway, in under the 10 minutes requested.

EQUIPMENT TECHNOLOGIES MHT has been able to provide its crew with the most efficient and innovative equipment and technologies either through capital investment funding or by utilizing AIP funds. The airport operates approximately 30 pieces of snow removal equipment that commonly can be found at most airports,

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including front-mounted brooms, multi-task snow removal equipment, severe-duty plow trucks and large capacity rotary plows, along with other innovative applications of airport equipment. For many years, MHT would clear around elevated lights with small pickup plows and hand shovels. During this very laborious activity, several lights would be broken, which became a burden to the airfield lighting budget. There have been several “light-clearing” plow designs, and most have had some success. We married a New Holland TV145 with the Fortbrand VAMMAS light clearing plow, then raised the tractor by replacing the turf tires and wheels with a set of 14.9R46 (tall, thin agricultural) wheels and tires. These tires and wheels provide 24 inches of clearance, which allows the tractor to traverse safely over the top of the elevated runway and taxiway lights. Light clearing now can be completed within a single eight-hour shift with little or no damage. The procedure includes working with two rotary plows, thus eliminating any windrows. During an extended storm and/or storms of great accumulations, a light-clearing crew can operate under the

control of the snow boss without the need of putting a crew member out into the elements.

RECENT INNOVATIONS The most recent innovative technology application is our in-pavement snow melters. In 2010 MHT began a project to replace four existing snow melting pits. The existing units were installed in 1993 and were designed to melt approximately 120 tons of snow per hour at each of the two locations. As the airport grew and these melters aged, replacement was required and capacity was increased. The project was awarded to a local contractor, and Trecan Snow Melters were employed to provide 300 tons per hour snow melting capacity at each of the two locations. The melters utilize natural gas for fuel. Besides being the most modern design and offering reduced operating cost, these melters can be operated and monitored remotely from the cab of the ramp plow pushing the snow into them. This single operator operation is the most efficient snow melting available. The terminal ramp plows always have pushed snow into the melters at each location. During the

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design phase of the project, MHT requested that the melters be operational via a remote controller. This allows the ramp plow operator to control the snow melters from within the cab. MHT operational procedures require that the operator perform the initial start up with â&#x20AC;&#x153;feet on the ground and eyes in the melter,â&#x20AC;? meaning the operator must inspect the snow melter and facility and open the pits at the controls within the melters. From that point on, all operations are conducted safely from within the loader. Remote operation of the melters allows the operator to decrease the melting capacity when separated from the melter and/or increase the melting capacity based upon the amount of snow being pushed into the melter. Although the equipment design has automatic high and low limits, the remote operation eliminates any needless fuel burn, which in turn reduces melting cost. This efficiency was immediately evident after the 2011 season. The overall melting cost, including electricity, was approximately $10,000 less in 2011 for a season of 82.5 inches of snow than it was for the 2010 season when there was an accumulation of less than 50 inches of snow.

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Most of the savings was attributable to reduced gas usage. MHT melted more snow in less time using less energy. The overall project cost approximately $2 million. One of the greatest challenges to this project was addressing the Buy American provisions of the AIP funding process. MHT utilizes other technologies and systems that warrant mentioning. These include: in-pavement temperature sensors, runway friction test truck, wireless Internet available airside, Jet-Air truck, â&#x20AC;&#x153;Snow Dimâ&#x20AC;? airfield lighting setting, continuous loop snow removal operations and common language field condition reports for tenants of MHT. Manchester-Boston Regional Airportâ&#x20AC;&#x2122;s dedicated crew of snow fighters will continue to implement the most innovative systems and equipment ensuring the highest level of safety and confidence during winter operations at the lowest costs. A Carlton E. Braley Jr. is maintenance superintendent at Manchester-Boston Regional Airport. He may be reached at cbraley@flymanchester.com.

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Effective Customer Service

In Tight Budget Times By Alisa Smith

AIRPORTMAGAZINE.NET | APRIL/MAY 2012

he economic setbacks that have affected the country for the past several years have had an impact on every

airport in the U.S., including Phoenix Sky Harbor International. Although it has been a decade filled with challenges, the downturn has presented unlimited opportunities to do more with less and to put a greater focus on exceeding customer expectations. “Customer service is a priority at Phoenix Sky Harbor,” said Deputy Aviation Director Deborah Ostreicher. “But it is more than just a slogan at America’s Friendliest Airport. It’s a culture.”

THE NAVIGATORS

The “Friendly Let Me Help You” (F.L.Y.) employee recognition program was instituted to thank airport employees for their exceptional achievements.

Customer service is the lifeblood of any organization, and when it comes to providing top-notch customer service, Sky Harbor boasts a team of 370 volunteers — The Navigators. Dressed in signature purple jackets and polo shirts, the Navigators deliver superior customer service to more than 100,000 passengers per day and more than 40 million annually. Since the program began in late 2000, the Navigators have taken volunteering to unprecedented levels, donating more than 600,000 hours of their personal time to serve airport customers.

The efforts of the volunteers often are recognized by visitors, making them among the top airport volunteer teams in the country. The volunteers come from different backgrounds but are dedicated to providing the best service possible in every encounter to ensure that Sky Harbor’s customers walk away with a positive impression of the airport. Airport management regularly attends staff meetings and training sessions of employees and the Navigators to update all personnel on Sky Harbor’s definition of good customer service and how the airport measures these high expectations.

F.L.Y. AWARD At Phoenix Sky Harbor, a few kind words and gestures go a long way. In the midst of the economic downturn, the “Friendly Let Me Help You” (F.L.Y.) employee recognition program was instituted to thank airport employees for their exceptional achievements. F.L.Y. is an effort in which an outstanding individual or team accomplishment is highlighted at a monthly

AIRPORTMAGAZINE.NET | APRIL/MAY 2012

staff meeting, featured on the skyharbor.com website and via social media or throughout the terminals. Airport concessionaires, ground transportation providers, the airlines and passenger services companies are eligible for F.L.Y. recognition and often use feedback to spotlight that same employee through their own organization’s communication vehicles. Each year, Sky Harbor recognizes the “Champions of Customer Service” with an awards presentation highlighting the “best of the best” at a monthly Phoenix Aviation Advisory Board meeting. Nominations are collected throughout the year and reviewed by airport management. As a result, Sky Harbor has developed a closer, more cohesive relationship with employees. “Recognizing airport employees is an easy way to show how thankful we are for their services,” said Ostreicher. “It’s important that employees know that living our ‘service-first’ culture shows their commitment to a positive airport experience.” The awards cost very little financially but are one way to demonstrate to employees how important customer service is to the airport.

CUSTOMER SERVICE THROUGH TECHNOLOGY Technology is critical, especially in the realm of customer service. So it’s no surprise that through technology, many customers have turned into fans. Sky Harbor has utilized social media to its advantage to reach customers and communicate valuable information. With more than 6,000 followers on Twitter, 10,000 fans on Facebook, a YouTube channel and Google+ page, customers receive event details, parking promotions, new airport offerings and roadway construction and restrictions information when and where they need it.

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The airport recently introduced a new mobile website with a Quick Response (QR) code system to help customers and visitors navigate their way around the airport. Travelers can scan the QR codes located in key customer service areas to access the mobile website on any smart phone or tablet and retrieve information on flight status, parking, shops and restaurants and ground transportation. The QR code also has been added on the front of the airport information guide for customers who want the information at their fingertips but don’t want to add another brochure to their briefcase or carry-on. QR codes are located on the bus stop signs in Sky Harbor’s economy parking lots for customers to register for email or text message reminders. Prior to customers returning from their trip, a reminder is sent to them indicating where they parked and which bus stop they need to use. Customer feedback is critical to validate the efforts of every employee at Sky Harbor. QR codes requesting customer feedback can be found on business cards located at the information counters, parking lot exit booths and in airport taxis and limousines. Customers are linked to the feedback page on the airport’s mobile website to provide information about their airport experience. “We felt this was an outstanding way to add another channel in which customers can communicate with the airport to improve their experience at Phoenix Sky Harbor,” Assistant Aviation Director Carl Newman, A.A.E., said.

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Alisa Smith is customer service manager at Phoenix Sky Harbor International. She may be reached at alisa.smith@phoenix.gov.

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FAA Forecast Projects 1 Billion Passengers in 2024 Total will Reach 732 Million in 2012

AA’s recently released 2012-2032 aviation forecast projects that the total number of people flying commercially on U.S. airlines will increase by 0.2 percent to 732 million in 2012 and to 746 million in 2013, and then increase more rapidly to 1.2 billion in 2032. The aviation system is expected to reach 1 billion passengers per year in 2024, the agency said, three years later than projected last year. “Growth over the next five years will be moderate, with a return to historic levels of growth only attainable in the long term,” the agency said. “This delayed trajectory represents the downward adjustments of the overall economy, here in the U.S. and abroad, and the aviation sector’s responses.” The report was released at the 37th FAA Annual Aviation Forecast Conference, held March 8-9 in Washington, D.C., and cosponsored by AAAE. In addition to the forecast highlights presented by 22

AIRPORTMAGAZINE.NET | APRIL/MAY 2012

DOT Secretary Ray LaHood, attendees also heard from Acting FAA Administrator Michael Huerta, Director General and CEO of the International Air Transport Association Tony Tyler, and a number of distinguished panelists, including AAAE Chair Kelly Johnson, A.A.E. FAA projects that airline revenue passenger miles (RPMs) will nearly double over the next two decades, from 815 billion in 2011 to 1.57 trillion in 2032, with an average increase of 3.2 percent per year. The number of commercial operations at FAA and contract towers is expected to increase by more than 45 percent from current levels. In 2011, traffic growth remained modest with the number of passengers increasing by 2.5 percent from 2010 and RPMs up 3.5 percent from 2010, FAA said. Landings and takeoffs handled by FAA and FAA contract towers in 2011 were down by 1 percent from 2010. However, the number of

For answers, answers, visit visit Siemens Siemens booth booth #442. #442. Each Each visit visit to to the the Siemens Siemens booth booth helps helps donate donate $10 $10 to to Philabundance, Philabundance, For th Philadelphia's largest hunger reliefatorganization. organization. Philadelphia's largest hunger relief Please visit us at Booth #528 the 84 Annual AAAE Conference and Exposition. Totalcontribution contributionby bySiemens Siemensto toPhilabundance Philabundancein inPhiladelphia Philadelphianot notto toexceed exceed$5,000 $5,000in inthe theaggregate. aggregate. Each Eachvisitor visitordenotes denotesone oneattendee attendeebadge badgeswipe. swipe. Duplicate Duplicatebadge badgeswipes swipesare arenot noteligible. eligible. Total

FAA Aerospace Forecast Fiscal Years 2012-2032

In CY 2011, U.S. and foreign flag carriers transported an estimated 161.8 million passengers between the United States and the rest of the world, a 2.8 percent increase from 2010. Yearover-year growth increased in the Transborder, Pacific and Latin markets (up 2.2 percent, 5.7 percent and 5.0 percent, respectively). Passengers decreased in the Atlantic market (down 0.6 percent) due to repercussions from the debt crisis in Europe, which is slowing the recovery of that region’s economy, and from the worldwide economic slowdown.

TOTAL PASSENGERS TO/FROM THE U.S.

Total Passengers To/From the U.S. FAA Aerospace Forecast Fiscal Years 2012-2032 U.S. AND FOREIGN FLAG CARRIERS U.S. and Foreign Flag Carriers

Airport

AIRPORTMAGAZINE.NET | APRIL/MAY 2012

IAD

TPA

SLC

HNL

MSP

SAN

MEM

DTW

MDW

FLL

PHL

PHX

BOS

DFW

LAS

LAX

MCO

LGA

SEA

ORD

EWR

BWI

IAH

ATL

MIA

DCA

CLT

JFK

DEN

SFO

Percent of FY 2005 Ops

Annual Percent Change

Millions of Passengers

commercial aircraft handled at FAA’s enroute 180 regional carrier passengers declined by 0.4 percent to 163.6 million. In the domestic market, centers grew by 4.8 percent in 2011 over the mainline passengers saw an increase of 3.1 percent following a three year consecutive decline 160 previous year, the agency noted. prior to 2011. Mainline passengers in international markets posted 22 strong22growth for the 22 140 22 20 The forecast projects the strongest growth in second year 21 in a row (up 4.7 percent). 20 28 19 27 120 26 general aviation will be in jet aircraft, which is 24 26 26 8 25 100 the24recession was officially over in June 2009, carriers continued to face expected to increase at a rate of 2.9 percent perEven though economic uncertainty in 2011 as corporate travel budgets remained strained 56 and double-digit 53 50 80 year, with a 4 percent per year growth rate in unemployment 48 49 persisted accompanied by uncertainty surrounding debt restructuring and the 47 44 43 hours flown. payroll tax 60 break. Despite this, the industry expanded capacity, after three consecutive years According to FAA, “After growing rapidly of capacity40reductions that were instituted in the latter part of 2008 to counter skyrocketing fuel reduced demand. Counter intuitively, with57a slight55increase56in seats56available to the for most of the past decade, and having slowedprices and 20 53 50 50 49 travelling public, carriers were still able to raise airfares as demand returned. Combining this over the past few years, the most recent (GA) new found pricing power with ancillary revenues, U.S. carriers finished 2011 with a net profit. 0 shipment activity indicates cautiously optimistic 2004 2005 2006 2007 2008 2009 2010 2011E Year results that the hard impact of the recession onSystem load factor and trip length climbed Calendar in 2011, as seats per aircraft mile increased. The average load factor reached Atlantic a record-breaking 82.0 points, up 0.1 points from 2010. Trip the business jet market may have come to an end, L. America Pacific Transborder Source: FAAby 10.9 miles to 1,114.9 miles. This marks the ninth consecutive annual length increased and demand for business jet aircraft is beginning 5 increase in air tripcargo length. Seatscontracted per aircraft milein increased to 141.0 seats (up in 1.32010. seats per demand slightly 2011 following a sharp rebound to recover. The forecast calls for robust growth aircraft inWorldwide mile). According to IATA, worldwide freight ton kilometers were estimated to decline 0.5 percent in the long-term outlook, driven by higher corporate calendarU.S. yearCOMMERCIAL 2011 comparedAIR to 2010. Freight ton kilometers (FTKs) of AEA member carriers CARRIERS profits and the growth of worldwide GDP U.S. Commercial Carriers were up SYSTEM 2.1 percent in calendar 2011 whereasAir FTKs of AAPA member carriers fell 4.8 ASMS AND AIRCRAFTyear OPERATIONS System ASMs and Aircraft Operations Additionally, continued concerns about safety,percent during the same period. 8.0 7.0 security and flight delays keep business aviation 6.0 5.3 attractive relative to commercial air travel. As the industry experts report a significant portion 3.5 3.4 4.0 3.2 2.7 of piston aircraft hours are also used for business 1.4 2.0 0.9 0.9 purposes, we predict business usage of general aviation aircraft will expand at a faster pace than 0.0 FAA Aerospace Forecast Fiscal Years 2012-2032 -0.2 -0.5 that for personal and recreational use.” -2.0 -1.5 -2.0 FAA projects a competitive and profitable is a major freight hub) and account for about 70 percent of commercial passengers. Commercial -4.0 -3.4 industry continuing to grow over activity at the thelong Coreterm, 30 airports peaked in 2005, but subsequent industry restructuring has “despite the fact that weresulted are operating in a climate in a drop in combined commercial activity at these airports since then. In 2011, -6.0 5 News Release, January 2012. of economic uncertaintycommercial and rising activity oil prices,” at the IATA Core 30 airports rose by 1.5 percent from the previous year but was -8.0 -7.3 Huerta said. 8.3 percent below 2005 activity levels. Of the Core 30 airports,1123 recorded-8.4 increases in activity FAA said it pays “close attention” to the -10.0 occurring at Miami (up 6.3 percent) and Reagan National in from 2010 with thetrends largest increases 2004 2005 2006 2007 2008 2009 2010 2011 Washington, DC (up 6.1 percent). The largest decreases in activity occurred at Memphis (down occurring at the “Core 30” airports. These facilities Fiscal Year 4.9 percent), and Salt Lake City (down 3.9 percent). Only six of the Core 30 airports exceeded represent the top 30 airports in the country in terms Operations ASMs 2005Memphis, peak activity levels fiscal year 2011, up from four airports in both 2009 and 2010. of passenger activity (except which is a duringSource: FAA major freight hub) and account for about 70 Only Six of Core 30 Airports PASSENGER ACTIVITY AT TOP 30are USabove AIRPORTS percent of commercial 2005 Activity Levels FISCAL YEAR 2011 VS. FISCAL YEAR COIMMERCIAL passengers. FY2005 2011 VS. FY ACTIVITY 2005 Commercial Activity 8 Commercial 140 According to the National Bureau of Economic Research. activity at the 15 120 Core 30 airports Source: FAA peaked in 2005, but 100 subsequent industry restructuring 80 has resulted in a 60 drop in combined commercial 40 activity at these airports since 20 then, FAA said. In 0 2011, commercial activity at the

Core 30 airports rose by 1.5 percent from the previous year but was 8.3 percent below 2005 activity levels. Of the Core 30 airports, 23 recorded increases in activity from 2010 with the largest increases occurring at Miami (up 6.3 percent) and Reagan Washington National (up 6.1 percent). The largest decreases in activity occurred at Memphis (down 4.9 percent), and Salt Lake City (down 3.9 percent). Six of the Core 30 airports exceeded 2005 peak activity levels during fiscal year 2011, FAA noted, up from four airports in both 2009 and 2010. “Since 2005, there has been a pronounced shift in demand, which is reflected in

the relative growth of commercial operations across the Core 30 airports,” according to the agency. “Commercial operations at San Francisco (up 16.2 percent), New York Kennedy (up 14.9 percent), and Denver (up 14.9 percent) have increased the most relative to their 2005 activity levels. Commercial operations at Washington Dulles (down 37.4 percent), and Tampa (down 26.0 percent) show the largest declines from 2005 levels. These activity level shifts reflect the impact of airline industry restructuring.” AAAE President Chip Barclay moderated a panel at the forecast conference titled, “Aviation and the

Global Economy — View from the Industry,” which included insights from Jim Bennett, A.A.E., AAAE past chair and CEO of the Abu Dhabi Airports Co.; Andrew Nocella, senior vice president for marketing and planning, US Airways; Mario Diaz, director, Houston Airport System; and Marion Blakey, president and CEO of the Aerospace Industries Association. A separate panel that focused on airports included participation from AAAE Chair Johnson, as well as Skip Miller A.A.E., executive director, Louisville Regional Airport Authority; Elaine Roberts A.A.E., president and CEO, Columbus Regional Airport Authority; and Blair Wilson, director, Greater Kankakee (Ill.) Airport.

Trusted Whether you need airport planning, design, operations consulting or program support, you can count on Kimley-Horn to provide the best in service and satisfaction. To learn more, contact aviation@kimley-horn.com or call Loy Warren at (214) 420-5609 .

www.kimley-horn.com/aviation AIRPORTMAGAZINE.NET | APRIL/MAY 2012

PHOTO COURTESY OF CHICAGO ROCKFORD INTERNATIONAL AIRPORT

FAA Projects Growth in Cargo Traffic

argo traffic on U.S. airlines, as measured by revenue ton miles (RTMs), is projected to more than double by 2032, growing at an average rate of 4.9 percent per year, FAA said in its new forecast. U.S. air carriers flew 37.3 billion RTMs in 2011, up 3.7 percent from 2010. While domestic cargo RTMs fell by 6.1 percent to 12 billion, international RTMs increased by 9.1 percent to 25.2 billion, more than offsetting the decline in domestic RTMs, FAA said. “The strong growth in international RTMs reflects a rebound from the recession and the global financial crisis, with international air cargo RTMs now exceeding the pre-crisis (fiscal year FAA Aerospace Forecast Fiscal Years 2012-2032

U.S. COMMERCIAL AIR CARRIERS CARGO REVENUE TON MILES Commercial Air Carriers SYSTEM ASMS AND AIRCRAFTU.S. OPERATIONS Cargo Revenue Ton Miles 45.0 40.0 35.0 30.0

Billions

25.0

20.1

23.1

24.0

24.2

24.6

23.1

25.2

11.9

12.8

12.0

2009

2010

2011E

19.1

20.0 15.0 10.0

16.3

16.1

15.7

15.8

2004

2005

2006

2007 2008 Fiscal Year

5.0 0.0

Source: FAA 26

Domestic RTMs

14.4

International RTMs

AIRPORTMAGAZINE.NET | APRIL/MAY 2012

2007) levels by 4.1 percent,” FAA said. Cargo RTMs flown by all-cargo carriers were 75.1 percent of total RTMs in 2011, with passenger carriers flying the rest, or 24.9 percent. Total RTMs flown by the all-cargo carriers increased 3 percent in 2011 from 27.2 billion to 28 billion. Total RTMs flown by passenger carriers were 9.3 billion in 2011, 5.9 percent higher than in 2010. The all-cargo carriers have increased their share of domestic RTMs flown from 70 percent in 2000 to 87.6 percent in 2011. “This is because of the shrinkage of the domestic freight/express business for passenger carriers, as they have responded to the substantial shocks to the aviation system during this time,” FAA stated. “Shrinking networks, elimination of unprofitable flying, and consolidation have reduced opportunities for growth in their freight/express business.” The 9/11 Commission Act of 2007 requires that air cargo placed on passenger aircraft must receive the same level of screening as passenger-checked baggage. The law did not apply to cargo on U.S.bound passenger flights from overseas or on cargoonly aircraft, FAA noted. However, following the discovery of a bomb on an all-cargo plane bound for the U.S., the Air Cargo Security Act was introduced in late 2010. The purpose of the bill was to expand the 100 percent cargo screening mandate of passenger aircraft to cargo-only aircraft. The bill didn’t become law, and TSA currently is negotiating screening agreements with 20 countries where 80 percent of U.S.-bound international cargo originates, FAA noted. A

Air cargo RTMs flown by all-cargo carriers were 75.1 percent of total RTMs in 2011, with

By Ken Ryan

Over the last few years, Chicago Rockford International Airport (RFD) has made it a high priority to grow its cargo business and compete with nearby neighbors such as Chicago O’Hare. This time has been spent mainly on the crucial step of building strong relationships with cargo carriers and forwarders. We build these relationships with all levels of representatives in the cargo process but have a special focus on reaching C-level executives where the final decision is made. This means multiple visits to their headquarters, as well as inviting them to the airport for tours of our facilities. We also participate in trade shows around the world to get in front of forwarders and carriers. For added exposure, RFD also has launched social media accounts focusing specifically on cargo. Further, we host an air show at the airport every summer and use that as an opportunity to bring potential clients in to see great entertainment, as well as view our facilities. As far as identifying prospective clients, carriers who are taking orders of the new Boeing 747-8F this year are of particular interest to the airport. RFD is one of a few airports in the U.S. that can accommodate the 747-8F. We know that this larger aircraft presents some logistical challenges to airports. We are working to capitalize on this challenge by demonstrating RFD’s readiness to handle and accommodate the 747-8F, as well as any other aircraft operating today. We currently can park two 747-8Fs and have a pour-ready project that would allow for the parking of 10 should the need arise. We know that it’s important to carriers and handlers that airports demonstrate flexibility and a commitment to cargo through investments in infrastructure. To demonstrate this, the airport purchased a privately developed building on RFD property in 2011 and converted it into a 72,000-square-foot international cargo center. This building is located ramp-side, which offers tremendous convenience for cargo. Along with strong relationships with carriers, we’ve also had the good fortune to build and grow strong relationships with our elected officials who have access to grants and funding for expansion, improvements and development at the airport. With the assistance of a $5.5 million federal grant from DOT, we completed a major taxiway expansion in 2011 that classifies it as a Group V and 747-8F compliant. This year we will also complete a major runway enhancement project, using a $7 million grant.

In our messaging, we focus on offering carriers solutions to save time and money. Along with promoting our lower landing fees and free parking for aircraft, RFD recently has highlighted several green benefits that save cargo carriers

PHOTO COURTESY OF CHICAGO ROCKFORD INTERNATIONAL AIRPORT

CHICAGO ROCKFORD INTERNATIONAL AIRPORT SEES PROGRESS IN CARGO EXPANSION EFFORTS

money, as well as enhances their perception as good corporate citizens. At RFD, carriers save fuel and money by being able to make direct in and out flights and cutting down significantly on taxiing. We also have a 23-milliongallon retention pond that collects deicing fluid and treats it before it is released into the river. As far as the airlines are concerned, the main benefit of this pond is its location. It is right off the ramp, allowing aircraft to be deiced only 2,500 feet from the end of the runway. At larger airports, it’s not uncommon for aircraft to have to return to the ramp for a second deicing after the long taxi to the runway. Another way we try to stand out from the competition is to offer superior customer service. When we have a cargo carrier utilize RFD, we are committed to providing the best customer service and efficiencies that the customer has received at any airport. As a result of these efforts, we are definitely starting to see some traction toward our cargo growth goals. We have been successful at convincing several top cargo carriers, including Atlas Air and Nippon Cargo Airlines, to run test flights at the airport to obtain side-by-side comparisons of the cost and time savings that we offer at RFD. After we successfully deliver on our claims of efficiencies, the next and biggest hurdle is in front of us: getting the first carrier to switch to our airport. Through the process of building a long relationship with the carrier, we understand what their hesitations are for switching and work to combat those. We are optimistic that once we secure the first carrier to use RFD as its primary airport, others will follow. Ken Ryan is director of cargo, Chicago Rockford Internatrional Airport. He may be reached at kryan@flyrfd.com.

AIRPORTMAGAZINE.NET | APRIL/MAY 2012

AIRPORT MANAGERS, GOVERNING BOARDS AND ELECTED OFFICIALS are different species, but they can all be on the same page — literally, and in real time — if they unify their airport’s asset management, master planning, financial and executive information processes. This article describes an emerging holistic approach among infrastructure providers for making dayto-day decisions that are directly connected to the airport’s strategic vision of success. PATTERN RECOGNITION Over the past 20 years, airport strategic planning has gone mainstream. What were once little more than feel-good mission statements have become ever more meaningful management tools, with strategic goals driving tactical action items that reflect — and sometimes actually affect — what happens from year to year. Many larger airports have even melded their master planning, budgeting and performance measurement processes into something that looks and feels like a corporate business plan. Infrastructure management goes hand in hand with strategic planning because it is, in its noblest form, the stewardship of long-lived (i.e., strategic) assets, including how they are operated and maintained and, over the decades, improved, expanded and replaced. Unfortunately, connecting these tasks across the organization and — very importantly — over long periods of time is a systems and a management challenge that most airports handle only partially and informally through annual updates to their master plans. After all, it’s hard enough to keep the activities reflected in an airport’s work order system and annual budget aligned with the master plan, let alone with grander business strategies designed to play out over 10, 20 or even 50 years. This “telescopic recognition” challenge is even greater for members of governing boards, who serve as both the strategic trustees of the airport’s assets and overseers of the airport’s management. To these busy folks, monthly meetings feel like brain teasers as they try to connect the latest stack of PowerPoint slides from senior managers with what happened at last year’s board retreat, or even last month’s meeting. Add to that trying to identify and evaluate the potential tradeoff between budgeting in one category of expenditures (e.g., maintenance) and another (e.g., capital improvement or operations). It is a task that even causes the airport’s full-time executives to struggle. The confusing cacophony of numbers, options and decisions 28

AIRPORTMAGAZINE.NET | APRIL/MAY 2012

LEADERSHIP WITH BINOCULARS Managing Today As If The Future Matters Even More By Steve A. Steckler

AIRPORTMAGAZINE.NET | APRIL/MAY 2012

across multiple years of operation renders the board less relevant and the investment and policy guidance of board members less precise than they should be. The result is often mutual frustration among the participants in board-management collaboration, with managers feeling as though board members are disconnected and board members feeling unsure as to how to fulfill their long-term public trust.

BEGINNING WITH ASSET MANAGEMENT Airports that are ambitious enough to develop some kind of strategic business plan usually have some kind of asset management system (AMS) as well. In fact, a good measure of an airport’s sophistication is the quality of its AMS, as well as how often and how well the airport uses it. • A good AMS begins with an accurate inventory of the airport plant and equipment, along with their locations, original cost and

•

planned useful life. It then tracks how much each asset is used, how thoroughly and how often it is maintained, and when it is expected to be repaired, upgraded or replaced. Properly utilized, the AMS extends useful life and reduces the risk of component failures that can interfere with an airport’s performance. Over time, this systematic attention lowers life cycle costs (sometimes dramatically) and improves service quality. A better AMS records and reports a Business Risk Exposure (BRE) index, typically measured between 1 and 10 for each asset. The values are determined by factoring the age of the asset, its expected useful life, and the adequacy and frequency of the asset’s routine maintenance. Unfortunately, even a good AMS is often ignored when it comes time to develop budgets or master plans, or

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The major components of an integrated strategic executive management system.

less so as a major factor in mid-term and long-term budget and capital planning. Accordingly, better systems automate both the data input process (e.g., directly from the work order system) and the reporting of BRE indices into the airport’s larger financial or management information systems.

CONNECTING THE PIECES

to prepare a long-term (beyond five years) budget forecast. • The best systems aggregate these values for each major asset (each of which may have numerous separately measured components) or physical area of the airport (such as runways, utilities, terminals, etc.) into a hierarchy of BRE indices that can be used as performance goals. They also can be used as strategic planning and budget tools; for example, achieving the best aggregate BRE index within a limited budget, or achieving the lowest longterm cost while remaining above a minimum aggregate BRE index value. The holy grail of asset management is converting BRE indices into dollars; that is, developing a precise and usable understanding of how a high or low BRE index value corresponds to an airport’s short-term and long-term costs (both capital and operating) and/or the value of the liability associated with under-spending. Infrastructure Management Group is aware of no U.S. airport that utilizes an explicit BRE index-todollars relationship in its budgeting or planning processes, but a handful of water, sewer and power utilities, as well as several private toll road operators, are beginning to do so. Such a tool allows management to connect its long-term cost and quality goals to its day-to-day maintenance, major repair and replacement, and capital investment decisions. For governing boards, it allows them to better tend to their enterprise’s assets in the face of rapid growth or declining revenues. At most airports, the AMS is little more than an Excel spreadsheet used to keep track of equipment and basic data on its condition. It is barely — if at all — connected to the maintenance work order system, let alone the annual budgeting process. The by-hand inputting of data into the AMS and the ad hoc updating thereafter usually leaves gaps that limit the AMS’s usefulness as a management tool and even 32

AIRPORTMAGAZINE.NET | APRIL/MAY 2012

The structure diagram (left) shows the major components of an integrated strategic executive management system and, roughly, the relationships among those components. They include: • the airport’s capital improvement program • its annual and multi-year budgets • its asset management system • its work order system • its rates and charges calculus • an enterprise value model (EVM) • an executive reporting vehicle that puts the most important strategic information in the hands of management and the governing board. The logical connection between the budget, CIP/master plan, asset management system and work order systems shown in the diagram should be apparent to any experienced airport manager. Likewise, the rates and charges calculus (as embodied in the airport’s rates and charges model) is driven by the airport’s projected costs (and revenues). But we need one more component to weld all these pieces together in a constructive way: the EVM. Rudimentary EVMs originated from infrastructure privatization bidding processes. Prospective owners/ operators needed a rigorous tool to evaluate how and how much a facility’s financial value might be improved in the years after privatization; that is, over the 50- to 99-year lease terms they were being offered by the facility’s current public owner. More specifically (and this is why the EVM differs from a simple discounted cash flow model), they needed a way to understand how the new construction, maintenance and operations practices they were planning to introduce (e.g., stainless steel rebar in Canadian roadway environments, or substituting automated processes for labor in passenger rail systems) would influence their life cycle costs and, consequently, the price they could bid for the asset. They also needed to assure their investors that they actually could manage the asset according to the assumptions they had used in constructing their bids. For a public airport owner with no intention of privatizing (that would include almost all of them), the model elegantly connects all of the facility’s tactical and strategic cost drivers. This allows

the manager to test the impact of even minor and short-term decisions on the airport’s long-term value. For example, higher spending on capital (both in general and for specific items) might lower long-term operations or maintenance costs, but by how much? How much can a budget be cut or a major repair and replacement be deferred before it presents a material failure risk, and what might be the financial value of that exposure?

AS IF THE FUTURE MATTERS The system described herein was originally created because numerous infrastructure agency board members were struggling to fulfill their strategic oversight responsibilities. Later, the agencies’ fulltime senior executives adopted it as their own. In fact, simply by reading the resulting “strategic executive management report” before every meeting, an airport manager or board member quickly

EFFICIENT

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can understand how the budget, investment and business operations decisions they make that day are likely to affect their airport’s future. Advancing an airport to this data-rich, self-interpretive process is a commitment to managing as though the future value of the airport — a surrogate for the durable public trust placed upon them — matters at least as much as the present. For any airport with a robust asset management system directly linked to its work order system, the transition will be much easier. But even airports with relatively simple systems can benefit from the basic approach, including thinking of their airports as assets with a long-term public investment value, and where even everyday decisions can be guided by the impact they’ll have decades from now. A Steve A. Steckler is chairman of Infrastructure Management Group Inc. He may be reached at ssteckler@imggroup.com.

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AAAETODAY

AAAE’s Unique Model

PHOTO BY BILL KRUMPELMAN

ome 30 years ago, AAAE began a process of and in fact our $35 million annual budget change. The goal of the volunteer leaders at ranks us in the top 1 percent of all non-profit that time was to increase AAAE’s resources organizations in the world. We’ve earned well so that the association could better serve and more than $300 million in revenues in the past represent the membership. 10 years, and only 3 percent of that revenue Back then, AAAE was one of the smallest came from member dues. aviation associations, with a staff of five people, AAAE is today a non-profit organization with and it relied on member dues plus the annual the resources and size to aggressively represent conference to support its modest budget. The goal our members in Washington, and to provide a was established to become bigger, but it wasn’t remarkable array of member services. One great about seeking growth for the sake of growth. It was example of success with a long-held association about delivering services our members were asking for, but which couldn’t be financially supported by dues. And it was about representing airport executive interests in the increasingly important and expensive Washington environment. So the association leaders supported the shift to a business model for AAAE that focused on entrepreneurship, marketplace services and nondues revenues. The philosophy Above, AAAE’s new demonstration room for the association’s training products. Above was to find services and products right, a meeting in AAAE’s new conference center at the headquarters building in Alexandria, Va. where AAAE could add value, and deliver them to airports at a reasonable profit. But, unlike a traditional company that service goal is AAAE’s scholarship program. rewards shareholders with its profits, AAAE Today one of the largest scholarship programs in would reward the not-for-profit services that the aviation industry, it has provided more than couldn’t financially support themselves. These $3.2 million in higher education scholarships are services like Washington representation for to more than 2,000 student recipients over the airports of all sizes, accreditation, scholarships, past 23 years. Another example is in AAAE’s and member services that can’t be covered legislative and regulatory affairs representation. through dues alone. Our association is able to field one of the most Those volunteer leaders of three decades effective and experienced teams in Washington ago were prescient in their vision that a – something that would not be possible without transformation was possible for AAAE. Today, the success and support of AAAE’s business AAAE is one of aviation’s largest associations, programs. One of the places where we are not a

AIRPORTMAGAZINE.NET | APRIL/MAY 2012

PHOTO BY BILL KRUMPELMAN

By Chip Barclay AAAE President

AAAETODAY AAAE BY THE NUMBERS Airport members Airports represented in AAAE membership Total members Corporate members

Airports using Interactive Employee training (IET) systems Total IET training and testing sessions delivered leader among non-profits is in our annual net income, which averages just over 1 percent of our budget. In other words, we walk the talk about plowing our returns back into the services members tell us they value. Reaching AAAE’s current level of success has taken three decades of support from several generations of AAAE elected leaders. They’ve done a remarkable job of setting policies that have kept the association on a steady course, never losing sight of the need for consistency and persistence in supporting any successful business model. Those volunteers also have steadily built a culture, among both leaders and staff, that is designed to continue AAAE’s success. Rewarding entrepreneurship, incentivizing innovation, investing in information technology and seeking to provide exceptional member service are all part of leadership’s focus that aims to advance the AAAE culture. It’s a AAAE culture that in turn tries to advance AAAE’s unique business model. That’s a virtuous cycle our future leaders will be wise to perpetuate. So I hope today’s members will help celebrate and appreciate the many volunteer leaders from their ranks who have built an extraordinary, successful organization from what was only a concept decades ago. And I hope you will look at the products and services in the following pages and understand that collectively they represent more than just the value an airport can achieve from a single product or a single service. They are collectively what allows AAAE to provide all of its member services. They are collectively part of a unique, and uniquely successful, business model among non-profit organizations – a model designed, promoted, protected and advanced by more than three decades of AAAE leaders. Our thanks go out to all those volunteer leaders for their vision, time and wisdom. They’ve built a remarkable organization with great products and services — products and services that deliver both specific solutions to airport problems and added value through the broad reach of AAAE.

IET training sessions delivered each business day

3,300 850 5,125 500 companies/ organizations 95

2.34 million

1,535

IET workstations in use at airports

530

Airports subscribing to ANTN Digicast Web-based training system

124

Individual ANTN Digicast users

6,119

Airport worker biometric background checks processed by the Transportation Security Clearinghouse (TSC)

nearly 7 million

Airport worker biographic background checks processed by TSC Meetings and conferences held annually Attendees at AAAE meetings, conferences, and training sessions annually Student scholarships awarded by AAAE Foundation Total amount of scholarships awarded Average amount of scholarships awarded annually

4.9 million

10,000 1,952

$3.2 million

$150,000

AIRPORTMAGAZINE.NET | APRIL/MAY 2012

AAAETODAY AAAE: A PROVEN, TRUSTED AGENT FOR CRITICAL AIRPORT DATA AAAE’s budgets over the past decade have totaled more than $300 million, with almost half of that amount spent to develop IT infrastructure and services for airports, including the Transportation Security Clearinghouse, Interactive Employee Training and the Spatial Airport Asset Management System (SAAMS), among others. In addition to helping airports meet federal regulatory requirements, these programs allow airports to leverage AAAE’s unique, powerful and trusted IT capabilities and infrastructure for data management and (Below) AAAE staff members Brian Snyder (AAAE Meetings storage. AAAE’s Department) and Janet Skelly (AAAE Regulatory Affairs Department) participate in a webinar in the association’s new “cloud computing” conference center. (Photos in right column, top to bottom): capabilities are ALA staff members Gwen Papineau Basaria, Joel Bacon, Todd well-established and Hauptli and Brad Van Dam; Stacey DeClue (AAAE Meetings give airports the Department); a webinar hosted by AAAE; Regulatory Affairs Department members Natalie Johnston and Melissa Sabatine. confidence that their data is protected by a trusted partner and accessible at all times via a simple Internet connection. AAAE is actively working with airports to identify future opportunities to leverage AAAE’s cloud computing capabilities and expertise.

EXPERIENCED ALA TEAM REMAINS COMMITTED TO DELIVERING RESULTS IN WASHINGTON

PHOTOS BY BILL KRUMPELMAN

AAAE’s Airport Legislative Alliance (ALA) staff has some 50 years of combined experience advocating in Washington directly on behalf of airport executives, providing unique knowledge and expertise that is absolutely critical as Congress and 36

AIRPORTMAGAZINE.NET | APRIL/MAY 2012

the administration look to dramatically reduce the size and scope of the federal government in an era of severe budget constraints. With every federal program under intense scrutiny and downward funding pressure, the ALA staff is a constant presence on Capitol Hill, arguing against proposed cuts to AIP, Essential Air Service, and other key programs and working diligently to help highlight and build support for giving airports the self-help they seek in the form of additional local revenue to address long-term infrastructure investment needs. The team also remains hard at work ensuring that other key issues and airport priorities relating to security, Aircraft Rescue and Fire Fighting standards, and permanent relief from the Alternative Minimum Tax penalty are front and center with policy makers in Washington. While challenges remain on the road ahead, your experienced and highly respected ALA team is absolutely committed to effectively representing airport executives in the nation’s capital and delivering results on airport legislative priorities. The AAAE Regulatory Affairs team’s mission is not only to represent airports’ best interests before the regulatory agencies in Washington but also to guide airports through new regulations as they occur. This fall, industry anticipates a final rule and advisory circular regarding Safety Management Systems (SMS) for airports. In preparation for the final rule, AAAE staff is poised to assist members in understanding the implications of that rule and

with compliance strategies. The SMS rulemaking is one of the most important rulemakings to affect airports in this decade, and all airport personnel will need to become familiar with the proposed requirements and determine the best approach for each individual airport. For the 2011-2012 winter season, AAAE has been working with FAA and other industry stakeholders to help address the issues associated with irregular operations and to develop airport contingency plan templates. Additionally, airport environmental issues such as the EPA’s Effluent Limitation Guidelines final rule, noise mitigation, and advances in sustainability

are issues that the AAAE Regulatory Affairs team will continue to address on behalf of airports. The AAAE Regulatory Affairs team will continue to work aggressively to help airports identify the impact these rules and changes will have on your facilities and guide effective strategy to promote a safe and economically viable plan for your airport. The AAAE Transportation Security Policy team is dedicated to representing the views of airport executives before key agencies of the federal government that deal with aviation security and homeland security. Supporting the member-based Transportation Security Services Committee, the three professionals on the security policy team are dedicated to AAAE’s key securityrelated priorities with more than 40 years of collective experience working on aviation issues in Washington. In addition to working with policymakers, the team continually strives to keep airport executives apprised of the latest information and analysis on key security issues.

AAAE staff at work in the new conference center (above left and center). Starla Bryant, Kevin Miller and Scott Boeser, members of the AAAE Business Development and Training Department (above right).

AAAE’S ON-SITE TRAINING —THE ANSWER TO YOUR AIRPORT’S TRAINING NEEDS AAAE’s on-site training continues to be a valuable option for airports, with approximately 1,400 airport employees having completed the various programs now offered. AAAE’s website, aaae.org, contains a “Request a Quote” form that airports can use to inquire about the costs and details for on-site training at their airports. AAAE’s Airport Security Coordinator (ASC) Training School will be offered as the department’s first online course. For the first time, ASC training will be available to airports “on demand” without a need to travel. Participants will earn a certificate that verifies the completion of security training in compliance with federal requirements. The release of the online ASC program is scheduled for late fall 2012. It is expected that the next online program will target Safety Management System training. Further, AAAE recently tapped C. Daniel Prather, A.A.E., Ph.D., former assistant director AIRPORTMAGAZINE.NET | APRIL/MAY 2012

AAAETODAY

Industry groups use AAAE’s new in-house conference center (top left, center and right). AAAE’s ANTN staff conducts a video shoot for an IET training course. (above right).

of operations at Tampa International Airport, to instruct the ACE-Operations Review Course. Prather recently completed his fifth year as an associate professor of aerospace at Middle Tennessee State University.

TSC WORKS DILIGENTLY TO EASE TRANSITION TO NEW TSA PROCESS CHANGES AAAE’s Transportation Security Clearinghouse (TSC) was created out of necessity in 2001 to provide the highest level of customer service to the aviation community at the lowest cost, while assisting airports and airlines in complying with federal government vetting mandates and security regulations. One year ago, TSA named the TSC as a 38

AIRPORTMAGAZINE.NET | APRIL/MAY 2012

Designated Aviation Channeler (DAC), extending the clearinghouse’s designation to provide vetting services for the aviation community. In response to outside pressure for additional aviation channeling service providers, beginning in April 2012 TSA’s DAC program will allow airport operators to choose from three approved entities, including the TSC, to facilitate the collection, aggregation and submission of personnel information to TSA for the purpose of conducting Security Threat Assessments and criminal history record checks on aviation workers. In order for TSA to be able to accommodate additional channeling service providers under the DAC program, TSA is requiring process changes that will directly impact airport operators and other regulated parties. The TSC is utilizing its decade-long track record as

AAAETODAY

the most experienced and cost effective credentialing system for transportation personnel in the country to ease the transition as TSA prepares to initiate the process changes. In March, the TSC held a twopart webinar series to help airports and air carriers prepare for these changes and to mitigate disruption to their badging and credentialing operations. Additionally, TSC staff is working one on one with airports and air carriers to ensure their individual needs are met throughout this change.

effective, and the systems can be funded using AIP grants or PFC revenue. Working with the airport, AAAEâ&#x20AC;&#x2122;s ANTN multimedia division assists with script development, deploys film crews with extensive airport operations experience to shoot video, and edits the video into a complete course, including an interactive test. Courses are loaded onto computers, delivered to the airport and installed by

INTERACTIVE EMPLOYEE TRAINING SYSTEM DELIVERS COST-EFFECTIVE BENEFITS AAAEâ&#x20AC;&#x2122;s patented Interactive Employee Training (IET) system continues to deliver cost-effective, efficient training to airport workers across the country at an unprecedented pace. Each day, airport employees rely on IET courses to help meet federally mandated training requirements and to provide supplemental instruction. Interactive programs train airport workers on important safety and security responsibilities. Employees are immediately tested and given feedback on their understanding of the course material presented. Upon completion, all training records are automatically stored and tracked, as required by federal regulations. IET technology is extremely cost-

STAR SYSTEMS

AIRPORTMAGAZINE.NET | APRIL/MAY 2012

AAAETODAY

Demonstrations of AAAE training products are held in the association’s new demo room (above).

ANTN staff. Customized courses developed for airports cover all key operations elements, including Security Identification Display Area (SIDA) procedures, airfield driver training, Part 139 regulations, basic airport security awareness, runway incursion prevention, electric cart driving, customer service, and more. Courses can be developed in both English and Spanish. IET is part of AAAE’s complete suite of training products and services tailored to meet every airport’s needs. AAAE’s eCISTM is an extremely versatile Web-based Learning Management System (LMS). eCISTM’s software can operate in physical and

virtual environments. The LMS controls a user’s access to courses, gathers user information and test results, and manages courses. This data is electronically stored and can be retrieved at any time by authorized personnel. eCISTM is linked directly to an application service provider, which automatically stores and tracks individual training records. The automatic recordkeeping saves the hours that previously were spent manually tracking training results, not to mention the staff hours saved by eliminating repetitive training classes. eCISTM is designed to manage any number of courses covering an unlimited number of topics. These courses can be viewed individually or as part of a series.

NEWLY ACCREDITED MEMBERS April 2011-April 2012

John P. Arancio, A.A.E., E. Farmingdale, N.Y. Terry Blue, A.A.E., ACE, Milwaukee, Wis. Candace Brown, A.A.E., Denver, Colo. Kelly Campbell, A.A.E., Lubbock, Texas Dale T. Carman, A.A.E., Arlington, Wash. Jay A. Cassens, A.A.E, St. Cloud, Fla. Jonathan Collette, A.A.E., Philadelphia, Pa. Matt M. Davis, A.A.E, Atlanta, Ga. Scott Driver, A.A.E., ACE, Tucson, Ariz. Michael Ehl, A.A.E., Seattle, Wash. Mr. Ronald K Elliott, A.A.E., Merced, Calif. Jesse J. Fosnaugh, A.A.E., Hollister, Mo. 40

AIRPORTMAGAZINE.NET | APRIL/MAY 2012

Kenneth Gwyn, A.A.E., Dallas, Texas Dustin Havel, A.A.E., ACE, Aspen, Colo. Brian J. Hennessey, P.E., A.A.E, Atlanta, Ga. Joel Jenkinson, A.A.E., Addison, Texas John E. Johansen, P.E., A.A.E., Anchorage, Alaska Karen Korir, A.A.E., College Park, Ga. Jonathan Lian, A.A.E., Austin, Texas Judith W. Olmstead, A.A.E., Charleston, S.C. Allen J. Penksa, A.A.E, Gainesville, Fla. Robert Ramsey, A.A.E., Nashville, Tenn. Steve Runge, A.A.E., Houston, Texas James Schone, A.A.E., Seattle, Wash.

AAAETODAY

Foundation Scholarships AAAE’s Foundation Scholarship Program, one of the largest and most prestigious in the aviation industry, has awarded more than $3 million to nearly 2,000 students since 1989. The program offers four types of scholarships to qualified undergraduate or graduate students who are attending accredited colleges or universities. The list below represents scholarships for the 2011-2012 school year. For more information, see www.aaae.org/foundation.

NAME

COLLEGE

NAME

COLLEGE

Nichole Aitken Jordan Allin Taylor Allin Brett Applebach Eric Applebach Ashley Bateman Avinash Bheodari Hemrani Bheodari Emma Bleach Rachel Borden Chanel Bowen Jessica Bradshaw Kimberly Bratton Jeffrey Brewer Matthew Brune Danielle Burr Steven Burr Rob Cagan Julie Close Sarah Clow Jonathan Clow Alvester Coleman Mark Courtney Daniel Craig James Craig Kristin Dinger Michael Dobberstein Danielle Dunlap Sarah Edwards Jillian Edwards Kelsey Elwood Chloe Elwood Ashlei Fong-Kutchins Kaitlin Forister Whitney Foster Leigh Frasher Ivana Garcia Katelyn Garrett Ryan Goersch Chad Goodwin Joshua Greaud Benjamin Hainsey Charles Henderson Constance Henderson Caren Henderson Cecilia Hess Alex Hess Molly Hinderman Brittany Hinderman Sharee Johnson Andrew Johnson Navid Kashani Suzanne Ketter

Humboldt State University Pima County CC University of Arizona Grand Valley State University Grand Valley State University University of Oregon Georgia Institute of Technology Gordon College Loyola University of Chicago Ohio State University Liberty University Saint Louis University Cal State University - Dominguez Hills Millersville University University of Pittsburgh Hillsborough CC University of South Florida University of Portland University of Washington University of Florida University of Florida Embry Riddle Aeronautical University Liberty University University of Central Florida University of Central Florida UC-Davis North Dakota State University Bellevue CC NC State University University of Miami Colorado College Willamette University Texas A&M Kent State University University of Alabama Clemson University Florida International University University of South Florida University of Central Florida Ohio State University University of Tennesee at Knoxville Florida State University Clemson University Clemson University Stevenson University Wilson Technical Community College Wilson Technical Community College IU–Purdue University Fort Wayne Purdue University Central Piedmont CC Ferris State University University of Maryland LeTourneau University

Jamie Killian Joel Koslosky Jeffrey Lange Teressa Lau Martynas Lionikas Ryan Maguire Francis Maguire Brittany Malta Alyssa Mann Vincent Martin Derek Martin Christina McElvaney Cameron McGillicuddy Ann McNamee P. Alexander Modys Robert Modys Katelin Mora Hannah Murrin Andrew Musca Kelly Musca Samantha Nehlsen Daniel Nolan Briana Nolan Melanie Nonnemacher Jerry O’Sullivan Marcella Pereda Matthew Picardat Jessica Pusher Megan Remmel John Roberts Jessica Robinson Mackenzie Ryks Christopher Saracco Lauren Schussler Samantha Scott Kenneth Simmons Austin Sprenger Phronsie Sprenger Nicholas Svirbely Alex Svirbely Kenneth Szymanski Warren Tanner Tyler Turner Donovan Valtz Logan Valtz Michael Van Wie Kathleen Vanloh Kayla Von Hagel Jill Von Hagel Garrett White Tracy Williams Kristin Wuellner

Spartan College of Aeronautics & Technology Grand Rapids CC MN State College-Southeast Technical Embry Riddle Aeronautical University Lewis University University of Connecticut University of Massachusetts Liberty University University of Iowa Broward College New York University Appalachian State University Western Michigan University California State University Florida Atlantic University Florida Atlantic University Cal State University - Northridge Clemson University Lewis and Clark College UC-Berkeley Bowling Green State University California State U-Channel Islands San Diego State University Samford University ATP Flight School University of Utah Grand Valley State University Nebraska at Omaha University of Illinois at Urbana-Champaign University of Alabama Concordia University University of Minnesota-Twin Cities Penn State Vanderbilt University University of Nevada - Reno Cleveland State University The University of Montana Walla Walla College Penn State University Penn State University Wayne State University Jacksonville University Lewis & Clark State College Ohio State University University of Kentucky Gainesville State College Ozarks Technical CC Kennesaw State University University of Georgia Pellissippi State Community College Northcentral University Clemson University

AIRPORTMAGAZINE.NET | APRIL/MAY 2012

AAAETODAY

AAAE RECOGNIZES AIRPORTS FOR TRAINING EXCELLENCE AAAE has recognized 57 airports with an ANTN Digicast Excellence in Airport Training award for training completed in calendar year 2011. The award winners are: Aspen/Pitkin County Airport Augusta Regional Airport Austin-Bergstrom International Airport Blue Grass Airport Centennial Airport Charlotte County Airport Charlottesville-Albemarle Airport Authority Chicago Rockford International Airport Dallas Love Field Daytona Beach International Airport Dothan Regional Airport Elmira Corning Regional Airport Evansville Regional Airport Fort Wayne-Allen County Airport Authority Gainesville Regional Airport Griffiss International Airport Hilton Head Island Airport Fire/Operations Huntsville-Madison County Airport Authority Jack Brooks Regional Airport Jackson Municipal Airport Authority Jacksonville Fire & Rescue Training Academy Kenai Municipal Airport Cincinnati/Northern Kentucky International Airport Lakeland Linder Regional Airport Laughlin/Bullhead International Airport Little Rock National Airport Louisville International Airport Middle Tennessee State University Morristown Municipal Airport

N.W. Arkansas Regional Airport Authority Nantucket Memorial Airport Naples Municipal Airport New Bedford Regional Airport New Castle Airport Newport News/Williamsburg International Airport Northwest Florida Beaches International Airport Palm Springs International Airport Phoenix Sky Harbor International Airport Phoenix-Mesa Gateway Airport Port Columbus International Airport Pueblo Memorial Airport Purdue University Airport Rapid City Regional Airport Republic Airport Rickenbacker International Airport Roanoke Regional Airport Commission San Luis Obispo County Regional Airport Scottsdale Airport St. George Municipal Airport Tallahassee Regional Airport Teterboro Airport The University of Oklahoma Max Westheimer Airport Tweed New Haven Airport University Park Airport Van Nuys Airport Wichita Airport Authority Will Rogers World Airport

The award signifies that airport employees and others working at each facility have completed a certain amount of federally mandated airport-specific and continuing education training using ANTN Digicast’s Web-based training system. The award levels are based on total training programs watched and total number of employees trained at each airport. Levels vary based on the airport’s hub size. Each winning airport is presented with a plaque marking the achievement. “An Excellence in Airport Training award underscores an airport’s commitment to improving operations, safety, and overall preparedness through advanced training,” said Joan Lowden, AAAE senior vice president of communications and general manager of AAAE’s Airport News and Training Network (ANTN) division that produces ANTN Digicast. “ANTN Digicast is designed to be used by airports nationwide as a cost-effective, efficient way to help comply with federally mandated training needs and advanced training curriculum, and we’re honored to recognize the ones that maximize the system’s usefulness,” Lowden added. Airports that subscribe to ANTN Digicast have unlimited access to the service’s training programs, which currently number some 500 videos. Topics covered include operations, ARFF, security, customer service, FAA-required recurrent training, and more. ANTN Digicast training is designed for airport employees, as well as tenants such as airline workers and subcontractors who work at an airport. Digicast programming is accessible online via any Web-enabled computer, and the system tracks training on a per-user basis, allowing airports to demonstrate to regulators that their employees have completed required recurrent training. For more information on ANTN Digicast, visit www.antndigicast.com.

AIRPORTMAGAZINE.NET | APRIL/MAY 2012

AAAETODAY

Mentors and the Future of Aviation By Steve Adams, A.A.E.

men·tor: a trusted counselor or guide; a senior or experienced person who gives guidance and training to a junior colleague The value of the mentor in the aviation industry is often overlooked but is critical to the future of aviation. Those professionals who have chosen to make themselves available to serve as a mentor have had the pleasure of sharing their knowledge and experience with those who will be our future aviation leaders. They have enjoyed the satisfaction experienced with the interest and enthusiasm of the mentees, as well as the positive feedback they have received from them. AAAE’s Academic Relations Committee since 2008 has sponsored a “Mixer with the Mentors” at the AAAE Annual Conference along with other sessions geared toward our Academic/Student Chapter members. In 2011, 94 students participated in the mixer and in the other student/academic sessions. These students represented 16 student chapters from colleges and universities nationwide.

What Students Say The committee conducted a survey of students who attended the last two annual conferences. Their comments overwhelmingly indicated their appreciation of the mentor experience. Here are examples of the positive feedback received as a part of that survey: “I found the Mixer with Mentors session to be the most beneficial because we had the opportunity to develop a one-on-one relationship with an industry member, and even today, I still have a continued relationship with the mentor I had been assigned.” “I think the mentor/mentee ice breaker pairing session and break-out session is invaluable – for many students it is their first real chance to learn the 44

AIRPORTMAGAZINE.NET | APRIL/MAY 2012

skills of networking/building their aviation network.” Truly, this is just a small indication of how much this program means to the students and others new to the industry. Additionally, the sentiments of the aviation professionals who have made themselves available to serve as mentors have been in the same vein. The mentors have had the opportunity to provide the students with guidance in getting around the conference and maximizing networking opportunities. This was a good chance for these professionals to talk one on one about their personal airport management career experiences and to introduce their mentees to their colleagues and acquaintances in the exhibit hall. In additional to the mentoring opportunities at the conference, the Academic Relations Committee Web page at www.aaae.org/arcommittee contains a list of aviation professionals who have made themselves available throughout the year to aid our academic and student members, as well as others who may need their assistance. Their contact information can be found on the Web page. The experience of these mentors, as well as that of the mentors participating at the annual conference, is an invaluable resource to new entrants to the field.

Mentors At The Annual Conference The Academic Relations Committee will make the mentoring opportunity available at the 84th Annual AAAE Conference in Phoenix. We encourage our academic and student members, as well as others starting out in aviation, to take advantage of this resource or of the year-round mentor availability. For those aviation professionals who have not yet had the opportunity to serve as a mentor, we would encourage you to consider making yourself available to our younger, less experienced members. If you are attending the 84th Annual AAAE Conference and would like to attend the Sunday, April 29, Mixer with the Mentors, and have not already volunteered as a mentor, please advise AAAE staff at the AAAE Showcase (Booth #435). If you are not attending, but would like to be a mentor, please contact Cindy DeWitt, director, Membership/Accreditation and Certification Programs, email cindy.dewitt@aaae.org or phone (703) 824-0500, Ext. 148. Steve Adams, A.A.E., is chair of the AAAE Academic Relations Committee. He may be reached at sadams@flymanchester.com.

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www.aaae.org 69 www.arconas.com 9 www.astronics.com 11 www.atkinsglobal.com Inside Front Cover www.axis.com 16 www.burnsmcd.aero Back Cover www.cdmsmith.com 21 www.clearchannelairports.com 67 www.dfwairport.com/dps/training 41 www.deltaairport.com 20 www.zodiacaerospace.com 31 www.fivestaraa.com 39 www.hok.com 69 www.exelisinc.com 15 www.kimley-horn.com/aviation 25 www.m-bco.com Inside Back Cover www.meadhunt.com/aviationblog.com 33 www.mbakercorp.com 17 www.oshkoshairport.com 5 www.pbworld.com 51 www.ricondo.com 30 www.rossbar.com 53 www.rsandh.com 45 www.siemens.com/answers 23

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BUYERSâ&#x20AC;&#x2122; GUIDE 2012

INDICATES COMPANY IS A CORPORATE MEMBER OF AAAE

ADVERTISING

Infax, Inc.

4250 River Green Pkwy. Suite D Duluth, GA 30096 Stan Walts Sales and Marketing Associate Phone: (678) 533-4028 Fax: (770) 209-0671 swalts@infax.com At Infax, we design, build and maintain electronic message display systems. Our products help people find their way. Our systems are found in airports, courthouses and train stations. We provide the capability for our clients to communicate to their customers relevant information, such as flight information, weather, news and advertising. BOOTH NUMBER: 1037

OAG

3025 Highland Pkwy. Suite 200 Downers Grove, IL 60515 Ned Gizinski Solutions Sales Manager Phone: (630) 515-5300 Fax: (630) 515-3251 ned.gizinski@ubmaviation.com OAG, a UBM Aviation brand, is the trusted source for aviation intelligence providing the aviation industry with the most accurate and essential future and historic aviation data, analytics and marketing services from its comprehensive airline schedules, flight status, and cargo logistics databases. BOOTH NUMBER: 451

AIR CARGO HANDLER/ DEVELOPER

Eulen America

7200 Corporate Center Dr. Suite 206 Miami, FL 33126 Ricardo Marquez Tortoriello Business Development Phone: (305) 269-2730, Ext. 0315 Fax: (305) 597-0917 rmarquez@eulenamerica.us

sectors. Headquartered in Miami, Fla., Eulen America has a workforce of over 2,100 employees and presence in 12 cities throughout the United States. BOOTH NUMBER: 748

AIR TRAFFIC CONTROL EQUIPMENT

Thales ATM, Inc.

23501 W. 84th St. Shawnee, KS 66227 Mark Boguski Director, Sales and Marketing Phone: (913) 422-2600 Fax: (913) 422-2962 Mark.Boguski@us.thalesgroup.com Thales ATM, Inc. has been a major supplier of leading edge navigation and surveillance solutions for the FAA for more than 60 years. We focus on partnering with airports to deploy navigation, surveillance and automation solutions that meet their critical needs for increased safety, capacity and efficiency. Please visit www.thalesgroup.com/usa. BOOTH NUMBER: 848

AIR TRAFFIC CONTROL SERVICES

Midwest Air Traffic Control Service Inc. 7285 West 132nd St., Ste. 340 Overland Park, KS 66213 Mr. Shane L. Cordes President and CEO Phone: (913) 782-7082, Ext. 210 Fax: (913) 897-9300 PLATINUM WINGS SPONSOR

National Air Traffic Controllers Assoc. 1325 Massachusetts Ave. N.W. Washington, DC 20005 Mr. Kelly Richardson Outreach Specialist Phone: (202) 368-7990 Fax: (202) 628-5767 krichardson@natcadc.org GOLD WINGS SPONSOR BOOTH 717

Eulen America is a labor source provider in the aviation, security and janitorial 48

AIRPORTMAGAZINE.NET | ANNUAL CONFERENCE 2012

Robinson Aviation Inc. (RVA) 9998 Wakeman Dr. Manassas, VA 20110 Mr. Charles H. Dove President Phone: (703) 366-3138 Fax: (703) 369-2185 charlie.dove@rvainc.com

PLATINUM WINGS SPONSOR BOOTH 962

Fax: (770) 209-0671 swalts@infax.com At Infax, we design, build and maintain electronic message display systems. Our products help people find their way. Our systems are found in airports, courthouses and train stations. We provide the capability for our clients to communicate to their customers relevant information, such as flight information, weather, news and advertising. BOOTH NUMBER: 1037

Searidge Technologies ITT Exelis 12930 Worldgate Dr. and NAVCANatm Suite 400 19 Camelot Dr. Ottawa, Ontario K2G5W6 Lindsay Hoto Marketing Manager Phone: (613) 686-3988, Ext. 319 Fax: (613) 822-8009 lindsay@searidgetech.com

Searidge Technologies provides intelligent video solutions to air navigation service providers and airports to help them cost effectively increase safety and efficiency of surface management operations. NAVCANatm technology systems provide fast, reliable access to critical airport, tower and terminal air traffic control information. SILVER WINGS SPONSOR BOOTH NUMBER: 421

Serco North America

633 East Vine St. Murfreesboro, TN 37130 Mr. David McCann Contract Manager Phone: (615) 217-2700 Fax: (615) 217-2121 david.mccann@serco-na.com PLATINUM WINGS SPONSOR

AIRCRAFT INFORMATION/ TRACKING

Infax, Inc.

4250 River Green Pkwy. Suite D Duluth, GA 30096 Stan Walts Sales and Marketing Associate Phone: (678) 533-4028

Herndon, VA 20170 Ted Carniol Director, Commercial Aviation Solutions Phone: (571) 203-1000, Ext. 1555 Fax: (571) 203-2208 ted.carniol@exelisinc.com ITT Exelis is a diversified, top-tier global aerospace, defense and information solutions company with strong positions in enduring and emerging global markets. Exelis is a leader in networked communications, navigation, air traffic solutions and information systems. Headquartered in McLean, Va., the company generated 2011 sales of $5.8 billion. SILVER WINGS SPONSOR BOOTH NUMBER: 661 SEE AD ON PAGE 15

Searidge Technologies and NAVCANatm 19 Camelot Dr. Ottawa, Ontario K2G5W6 Lindsay Hoto Marketing Manager Phone: (613) 686-3988, Ext. 319 Fax: (613) 822-8009 lindsay@searidgetech.com

AIRCRAFT RESCUE AND FIREFIGHTING EQUIPMENT/SERVICES

AIRFIELD MARKING AND STRIPING

Transpo Industries, Aircraft Rescue & Inc. Fire Fighting Working 20 Jones St. New Rochelle, NY 10801 Group Karen Dinitz P.O. Box 1539 Grapevine, TX 76051 Barbara Haas Executive Administrator Phone: (817) 409-1100 Fax: (817) 230-4707 info@arffwg.org

The ARFF Working Group, a non-profit organization established for the purpose of information exchange between airport fire fighters, ARFF equipment manufacturers, municipal fire departments and others concerning ARFF related issues. Our mission statement: To promote the science and improve the methods of aviation fire protection and prevention. BOOTH NUMBER: 752

Searidge Technologies and NAVCANatm

19 Camelot Dr. Ottawa, Ontario K2G5W6 Lindsay Hoto Marketing Manager Phone: (613) 686-3988, Ext. 319 Fax: (613) 822-8009 lindsay@searidgetech.com Searidge Technologies provides intelligent video solutions to air navigation service providers and airports to help them cost effectively increase safety and efficiency of surface management operations. NAVCANatm technology systems provide fast, reliable access to critical airport, tower and terminal air traffic control information. SILVER WINGS SPONSOR BOOTH NUMBER: 421

Director of Marketing and Communications Phone: (914) 636-1000 Fax: (914) 636-1282 kdinitz@transpo.com Transpo Industries has manufactured safety products and new technology materials for airports, bridges, roadways, tunnels, railroads and ports since 1968. Our airport products include jet blast fencing, airfield marking materials, frangible fuse bolts, rapid patch polymer concrete for runways, and crack sealer/ healer for all concrete structures. BOOTH NUMBER: 841

AIRFIELD/APRON BUSES

COBUS Industries, LP

40 Robinwood Rd. Trumbull, CT 06611 Don Frassetto President Phone: (203) 380-9575 Fax: (203) 375-0168 don@cobus.us

COBUS range in size up to the 100+ passenger COBUS 3000. Our clients utilize COBUS for airside passenger transportation between terminals and for handling aircraft on remote hardstand positions. In North America, more than 125 COBUS have been delivered. Worldwide, there are 2,600 COBUS operating at 250 airports. BOOTH NUMBER: 1039

AIRPORTS

Aero-Metric, Inc.

4020 Technology Pkwy. Sheboygan, WI 53083 Robert Vander Meer Vice Preisident Phone: (920) 457-3631 Fax: (920) 457-0410 rvandermeer@aerometric.com

AeroMetric is at the forefront in working with airport planners, engineers and facility managers, providing highaccuracy topographic maps, planimetric maps and aerial photography to meet the Federal Aviation Administration’s new Advisory Circulars: A/C 150/5300 16, 17 and 18. BOOTH NUMBER: 855

Arizona Airports Association

4697 S. Golden Arrow Drive Green Valley, AZ 85622 Jennifer Maples, A.A.E. President Phone: (520) 398-6287 Fax: (520) 398-6287 Jennifer.maples@phoenix.gov BRONZE WINGS SPONSOR

Globe Composite Solutions

254 Beech St. Rockland, MA 02370 Lisa Carson Account Manager Phone: (781) 871-3700, Ext. 238 Fax: (781) 871-6631 lcarson@globecomposite.com Globe Composite Solutions designs and manufactures composite replacement components for baggage handling, passenger and GSE applications for airlines and airports. Products include lightweight baggage carousel plates, non-slip ramp flooring, durable PCA gaskets and high-speed diverter arms. Globe has been serving Fortune 500 companies since 1890. BOOTH NUMBER: 331

Phoenix Sky Harbor International Airport 3400 E. Sky Harbor Blvd. Suite 3300 Phoenix, AZ 85034 Jim Peterson Marketing and Community Relations Manager Phone: (602) 273-8888 Fax: (602) 683-3678 jim.peterson@phoenix.gov

Phoenix Sky Harbor International Airport is America’s friendliest airport, and serves over 40 million passengers annually. The city of Phoenix Aviation Department is proud to host this year’s AAAE Annual Conference. Welcome to the Valley of the Sun, where It Comes 2 Life in Phoenix! DIAMOND WINGS SPONSOR BOOTH NUMBER: 448

Phoenix-Mesa Gateway Airport Authority

5835 S. Sossaman Rd. Mesa, AZ 85212-6014 Mr. Brian M. Sexton Public Information Officer Phone: (480) 988-7618 Fax: (480) 988-2315 bsexton@phxmesagateway.org SILVER WINGS SPONSOR

Reno-Tahoe International Airport 2001 E. Plumb Ln. Reno, NV 89502 Brian Kulpin Vice President - Marketing and Public Affairs Phone: (775) 328-6400 Fax: (775) 328-6510 bkulpin@renoairport.com

Reno-Tahoe International Airport, the 60th busiest airport in the nation, is the gateway to the 85th Annual AAAE AIRPORTMAGAZINE.NET | ANNUAL CONFERENCE 2012

BUYERS’ GUIDE 2012

INDICATES COMPANY IS A CORPORATE MEMBER OF AAAE Conference and Exposition May 5-8, 2013. Minutes from the shores of beautiful Lake Tahoe, Reno is a worldclass destination offering a rich arts scene, year-round outdoor activities and over 300 days of sunshine each year. BOOTH NUMBER: 462

Ricondo & Associates, Inc.

20 N. Clark St. Suite 1500 Chicago, IL 60602 James T. Jarvis Senior Vice President Phone: (312) 606-0611, Ext. 153 Fax: (312) 606-0706 jjarvis@ricondo.com Ricondo & Associates, Inc., is a full service aviation consultancy that provides the range of services required by airport owners and operators, airlines, and federal and state agencies in facilities and operations planning, environmental planning, and financial planning. SILVER WINGS SPONSOR SEE AD ON PAGE 30

ARCHITECTS/ ENGINEERS/PLANNERS

Argus Consulting, Inc.

1300 NW Jefferson Ct. Suite 100 Blue Springs, MO 64015 Chris Straub Commercial Aviation Market Leader Phone: (816) 228-7500 Fax: (816) 228-7535 cstraub@argusconsulting.com Argus Consulting Inc. is an engineering firm specializing in the programming, planning, design and construction follow-on of aircraft fuel storage facilities, hydrant fueling systems, 400 Hz, preconditioned air, deicing system and environmental services. BOOTH NUMBER: 1041

Burns & McDonnell

9400 Ward Pkwy. Kansas City, MO 64114 Randy D. Pope Associate Vice President, Aviation and Facilities 50

Phone: (816) 822-3231 Fax: (816) 822-3517 rpope@burnsmcd.com For 65 years, Burns & McDonnell has designed and constructed efficient and cost-effective aviation facilities, including terminals, hangars, fueling facilities, airfield pavements, airfield lighting and jet engine test facilities. AIRPORT ANGEL SPONSOR BOOTH NUMBER: 818 SEE AD ON BACK COVER

C&S Companies

2020 Camino Del Rio N. Suite 1000 San Diego, CA 92108 Michael Hotaling Vice President Phone: (619) 296-9373 Fax: (619) 296-5683 mhotaling@cscos.com

Since 1968, the C&S Companies have earned a solid reputation for quality engineering, architecture, planning, environmental and construction services to municipalities, industry, developers, state and federal governments and the military. We have approximately 500 employees in nine full-time offices and numerous project offices. SILVER WINGS SPONSOR

CDM Smith

8805 Governor’s Hill Dr. Cincinnati, OH 45249 Shannetta Griffin Principal Phone: (513) 583-9800 Fax: (513) 583-9800 GriffinSR@cdmsmith.com

Crawford, Murphy & Tilly, Inc.

Gresham Smith and Partners

SILVER WINGS SPONSOR

GS&P provides architecture, engineering and planning services. We advise and implement design solutions to improve the passenger experience, increase non-aeronautical revenues and reduce the operational costs of the facilities to our aviation clients. Services include terminal design, landside access, parking, environmental and sustainability. SILVER WINGS SPONSOR

2750 W. Washington Springfield, IL 62702 Mr. Michael J. Doerfler Senior Vice President Phone: (217) 787-8050 Fax: (217) 787-4183 mdoerfler@cmtengr.com

Delta Airport Consultants, Inc.

9711 Farrar Ct., Suite 100 Richmond, VA 23236 Courtney Beamon, P.E., President Phone: (804) 275-8301 Fax: (804) 275-8371 cbeamon@deltaairport.com AIRPORT ANGEL SPONSOR SEE AD ON PAGE 20

DWL | SmithGroupJJR | Corgan 5555 E. Van Buren St. Suite 240 Phoenix, AZ 85008 Jeff Mangels, Principal Phone: (602) 302-6400 Fax: (602) 302-6425 jeff.mangels@corgan.com GOLD WINGS SPONSOR BOOTH NUMBER: 621

Gannett Fleming, Inc.

4722 N. 24th St. Suite 250 Phoenix, AZ 85016 CDM Smith provides lasting and John A. Derr, P.E. integrated solutions in water, West Region Director/Senior Vice environment, transportation, energy and President facilities to public and private clients Phone: (602) 553-8817 worldwide. As a full-service consulting, Fax: (602) 553-8816 engineering, construction and operations jderr@gfnet.com firm, we deliver exceptional client service, quality results and enduring value across the entire project life cycle. SILVER WINGS SPONSOR BOOTH NUMBER: 941 SEE AD ON PAGE 21

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Gannett Fleming, Inc. has been serving our clients both nationally and abroad since 1915. Our professionals provide comprehensive planning, engineering, architectural, management consulting and construction services related to transportation infrastructure, water resources and environmental projects. BOOTH NUMBER: 452

2325 Lakeview Pkwy., Suite 400 Alpharetta, GA 30009 Alan J. Pramuk Executive VP, Aviation Phone: (678) 518-3679 Fax: (877) 275-5854 al_pramuk@gspnet.com

HDR, Inc.

8404 Indian Hills Dr. Omaha, NE 68114 Duane Hippe Aviation Director Phone: (402) 399-1000 Fax: (402) 399-1394 Duane.Hippe@hdrinc.com HDR is an employee-owned firm that excels at complex projects. From locations across North America and abroad, we provide comprehensive services for all of an airport’s capital development needs. Our transportation professionals are part of a 7,800-person architecture, engineering and consulting network in 185 offices worldwide. GOLD WINGS SPONSOR

HOK

One Bush St. Suite 200 San Francisco, CA 94104 Thomas P. Darmody Director, Aviation and Transportation Phone: (415) 356-8740 Fax: (415) 882-7763 tom.darmody@hok.com HOK’s specialized aviation-related A/E/P services include: terminal/landside master planning, architectural/engineering design of terminals, parking garages, cargo facilities, retail/tenant facilities design, and FIS programming/design. PLATINUM WINGS SPONSOR SEE AD ON PAGE 69

Kimley-Horn and Associates, Inc. 3001 Weston Pkwy. Cary, NC 27513 Loy Warren National Aviation Leader Phone: (214) 420-5609 Fax: (214) 420-5680 loy.warren@kimley-horn.com SEE AD ON PAGE 25

LEO A DALY CO.

1201 Connecticut Ave., N.W., 10th Fl. Washington, DC 20036 Mr. Jordan N. Taylor Market Sector Leader-Aviation Programs Phone: (202) 861-4600

Fax: (202) 872-8530 jntaylor@leoadaly.com GOLD WINGS SPONSOR BOOTH 936

Mead & Hunt, Inc.

6501 Watts Rd. Madison, WI 53719 Andrew J. Platz, PE President, Group Leader of Aviation Services Phone: (608) 273-6380 Fax: (608) 273-6391 andy.platz@meadhunt.com Specializing in airport development for 70 years, Mead & Hunt is a full-service aviation consultant providing air service development, engineering, architecture, planning and environmental services, as well as specialty services such

as business and financial planning, sustainability and irregular operations consulting. Learn more at meadhunt.com SILVER WINGS SPONSOR BOOTH NUMBER: 956 SEE AD ON PAGE 33

Michael Baker Jr., Inc. Airside Business Park 100 Airside Dr. Moon Township, PA 15108 Ken Holt Vice President Phone: (803) 231-3820 Fax: (803) 779-8749 kholt@mbakercorp.com

Baker, providing expertise in airfield, terminal, and landside planning and design, program and construction

management, environmental studies, and GIS for over 65 years. With over 100 offices coast-to-coast and more than 3,000 professionals, Baker currently ranks 12th in aviation (ENR) and is fully committed to helping its clients succeed. GOLD WINGS SPONSOR SEE AD ON PAGE 17

Ricondo & Associates, Inc.

20 N. Clark St. Suite 1500 Chicago, IL 60602 James T. Jarvis Senior Vice President Phone: (312) 606-0611, Ext. 153 Fax: (312) 606-0706 jjarvis@ricondo.com Ricondo & Associates, Inc., is a full

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INDICATES COMPANY IS A CORPORATE MEMBER OF AAAE service aviation consultancy that provides the range of services required by airport owners and operators, airlines, and federal and state agencies in facilities and operations planning, environmental planning, and financial planning. SILVER WINGS SPONSOR SEE AD ON PAGE 30

RS&H

10748 Deerwood Park Blvd. S. Jacksonville, FL 32256 Bill Hogan Vice President Phone: (904) 256-2238 Fax: (800) 464-4358 bill.hogan@rsandh.com Reynolds, Smith and Hills, Inc. (RS&H) is an industry leading aviation consulting firm that provides architectural, engineering, planning and environmental services to airports worldwide. RS&H provides capabilities and experiences that help airports achieve their goals by understanding the business of aviation and the aviation communities. DIAMOND WINGS SPONSOR BOOTH NUMBER: 927 SEE AD ON PAGE 45

The Louis Berger Group, Inc. 20 Corporate Woods Blvd. Albany, NY 12211 Marc Champigny Director - U.S. Aviation Phone: (518) 432-9545 Fax: (518) 432-9571 mchampigny@louisberger.com

TranSystems Corporation

421 Chestnut St. Philadelphia, PA 19106 Gary Luczak Vice President, Aviation Market Sector Leader Phone: (215) 627-2700 Fax: (215) 627-9113 gmluczak@transystems.com TranSystems, a full-service ENR Top 500 AEP firm with 1,000+ professionals providing design services for many of the top 50 domestic airports. Feasibility studies, architectural, planning, design and construction management for the development of passenger terminals, ConRACs, retail, cargo/hangar facilities and security programs throughout the U.S. BOOTH NUMBER: 1141

URS Corporation

7650 W. Courtney Campbell Cswy. Tampa, FL 33607-1462 Laddie E. Irion Vice President/Director, Air Transportation Phone: (813) 636-2425 Fax: (813) 636-2400 laddie_irion@urs.com URS is a full-service architecture and engineering consulting firm that has provided innovative solutions to airport and aviation clients for over 70 years. URS offers services to support airport development, including planning, environmental, civil design, architecture, special systems design, construction management and program management. GOLD WINGS SPONSOR

The Louis Berger Group, Inc. (LBG) is a global, multi-disciplinary transportation planning and design firm. LBG’s aviation specialty areas include planning, environmental, engineering, financial and operational support and program management. AIRPORT ANGEL BOOTH NUMBER: 426 52

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ARFF EQUIPMENT AND SERVICES

E-ONE, Inc.

1601 SW 37th Ave. Ocala, FL 34474 R.J. Jones, ARFF Sales Manager Phone: (352) 237-1122 Fax: (352) 237-1151 rjones@e-one.com As a leading manufacturer of first responder vehicles, E-ONE engineers, manufactures and markets missioncritical vehicles, including custom and commercial pumpers tankers, Water Master vacuum tankers, aerial ladders and platforms, command and communication apparatus, quick attack units, industrial trucks and aircraft rescue fire fighting vehicles. BOOTH NUMBER: 325

Oshkosh Airport Products

3100 N. McCarthy Rd. Appleton, WI 54913 Gary Kogut, Regional Sales Manager Phone: (920) 832-3000 Fax: (920) 749-2622 gkogut@airport.oshkoshcorp.com Oshkosh Corporation designs and builds the world’s toughest specialty trucks and truck bodies and access equipment by working shoulder-to-shoulder with the people who use them. We make it our business to understand the rigors of our customers’ jobs, and deliver vehicles to them that out-perform anything else on the market. BOOTH NUMBER: 453 SEE AD ON PAGE 5

ASSOCIATIONS

AAAE

601 Madison St., Suite 400 Alexandria, VA 22314-1756 Amy Calliari, Coordinator, Membership/Accreditation and Certification Programs Phone: (703) 824-0500, Ext. 123 Fax: (703) 820-1395 amy.calliari@aaae.org Founded in 1928, AAAE is the world’s largest professional organization

for airport executives, representing thousands of airport management personnel at public-use commercial and general aviation airports. AAAE’s members represent some 850 airports and hundreds of companies and organizations that support airports. AAAE serves its membership through resultsoriented representation in Washington, D.C., and delivers a wide range of industry services and professional development opportunities, including training, meetings and conferences, and a highly respected accreditation program. BOOTH NUMBER: 435 SEE AD ON PAGE 69

Airport Consultants Council 908 King St., Suite 100 Alexandria, VA 22314 Paula P. Hochstetler, President Phone: (703) 683-5900 Fax: (703) 683-2564 PaulaH@ACConline.org

ACC is the international trade association that represents private businesses involved in the development of airports. The only association that focuses exclusively on the business interests of firms with airport-related expertise, it informs its members of new trends while promoting procurement practices that protect the industry’s bottom line. BOOTH NUMBER: 617

Airports Council International - North America

1775 K St., NW Suite 500 Washington, DC 20006 Deirdre Clemmons Vice President, Meetings, Convention and Education Phone: (202) 293-8500 Fax: (202) 466-5555 dclemmons@aci-na.org The Airports Council International - North America (ACI-NA) is a trade association that represents local, regional and state governing bodies that own and operate commercial airports in the United States and Canada. Over 350 aviation-related businesses are also members of ACI-NA, providing goods and services to airports. BOOTH NUMBER: 327

International Support Sky Harbor Association of Baggage Coalition 300 W. Clarendon, Suite 245 System Companies 820 S. MacArthur Blvd. Suite 105 Coppell, TX 75019 Deborah Talbert, Secretary Phone: (972) 389-6240 Fax: (972) 389-6256 dtalbert@iabsc.org

The voice of the baggage handling industry. The IABSC was founded on the vision that the industry was in need of a non-competitive, antitrust compliant organization that can act impartially for the betterment of the airline/airport baggage system industry. BOOTH NUMBER: 343

Phoenix, AZ 85013 David Schwartz, Executive Director Phone: (602) 277-0911 Fax: (602) 277-3506 david@goodmanschwartz.com The Support Sky Harbor Coalition is a nonprofit 501(c)(4) corporation with 15 board members and more than 80 organizations. Our mission is to educate about the economic and quality of life benefits that Sky Harbor brings to the people of Arizona and to support the continued development of Sky Harbor and the enhancement of its existing operations. GOLD WINGS SPONSOR CYBER CAFE, BOOTH NUMBER: 319

industry and technology proven in over 100 countries. We will exhibit our latest model of baggage weighing scale: the ABS960+. BOOTH NUMBER: 939

BAGGAGE HANDLING EQUIPMENT

Atrax Group

Cinetic Sorting Corporation

390a Church St. Penrose, Auckland New Zealand 1542 Alf Lomberg International Sales Manager Phone: (649) 634-5337 Fax: (649) 634-5339 a.lomberg@atraxgroup.com Atrax Group is the world leader in the design, manufacture and support of a full range of industrial weighing and volumetric measurement systems for the aviation and logistics industries, with over 25 years in the

500 E. Burnett Ave. Louisville, KY 40217 Terry DiSalle Business Development Manager Phone: (502) 636-1414, Ext. 1180 Fax: (502) 636-1491 terry.disalle@fivesgroup.com Cinetic’s design-to-build baggage handling equipment, with new innovative ways of low-cost energy efficent systems, offers a gentle handling and accuracy of bags. SBIR MD cross belt

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Ross & Baruzzini has served the aviation industry for over 50 years, pioneering the field of integrated aviation information technologies, security and communications solutions. Our global portfolio of completed master planning and engineering design projects includes some of the world’s most iconic terminal projects.

Aviation Systems Planning, Design & Consulting St. Louis • Miami • New York • Indianapolis 1.800.404.ROSS www.rossbar.com

Leading edge aviation projects demand proven technology expertise and experience whether a CatX airport or a small hub airport. ross & baruzzini defining global aviation technology AIRPORTMAGAZINE.NET | ANNUAL CONFERENCE 2012

BUYERS’ GUIDE 2012

INDICATES COMPANY IS A CORPORATE MEMBER OF AAAE sorter, and our TRISORT SD shoe sorter are just a few products that are offered for EDS systems and baggage systems. BOOTH NUMBER: 750

COFELY Services, Inc. 600 Terminal Dr. Upper Level Door #225D Louisville, KY 40209-1595 John W. Kennedy Sr. VP Business Development Phone: (201) 506-0642 Fax: (502) 361-5399 john.kennedy@cofelyservicesgdfsuez.net

Provider of operations and maintenance services to the airline and airport industry. GOLD WINGS SPONSOR

Five Star Airport Alliance 1505 Luna Rd. Suite 100 Carrollton, TX 75006 Jay Bouton Corporate Sales Manager Phone: (970) 226-4717 Fax: (970) 226-4724 jay.bouton@fivestaraa.com

The Five Star Airport Alliance (FSAA) is the largest privately held turnkey airport baggage handling systems (BHS) and terminal services provider in the United States. The Five Star Airport Alliance Companies include: G&T Conveyor Company, The Horsley Company, Elite Line Services (ELS), Ameribridge, Star Systems and ScanWorks. BOOTH NUMBER: 954 SEE AD ON PAGE 39

Infax, Inc.

provide the capability for our clients to communicate to their customers relevant information, such as flight information, weather, news and advertising. BOOTH NUMBER: 1037

Pteris Global (USA) Inc.

375 Sunrise Hwy. Suite 7 Lynbroke, NY 11563 David Haddaway Sales and Marketing Director Phone: (803) 280-4090 Fax: (516) 593-2654 david.haddaway@pterisglobal.com Pteris Global Limited is one of the world’s leading companies that designs and builds airport logistics systems such as baggage handling systems, air cargo handling systems, in-flight catering systems and express courier handling systems. Pteris Global has completed more than 150 projects spanning six continents and over 40 countries. BOOTH NUMBER: 355

Schneider Electric

1650 W. Crosby Rd. Carrollton, TX 75006 Katie Ellis Marketing Specialist Phone: (800) 274-5551 Fax: (972) 323-4884 info@buildings.schneider-electric. com

Schneider Electric offers integrated solutions across multiple market segments, including leadership positions in building and security management, energy, industrial processes and data centers. Focused on making enterprises safe and efficient, the company’s 100,000+ employees achieved sales of $26 billion in 2010. BOOTH NUMBER: 518

Siemens

network security, baggage handling systems, power generation and distribution, IT and critical systems integration. PLATINUM WINGS SPONSOR BOOTH NUMBER: 528 SEE AD ON PAGE 23

Van der Graaf

51515 Celeste Shelby Township, MI 48315 Rick Zander Account Manager Phone: (888) 326-1476, Ext. 242 Fax: (905) 793-8129 rzander@vandergraaf.com Van der Graaf is a global manufacturer of high precision, heavy duty and efficient power transmission drives for the conveyor industry. From the check-in counter to the cargo hold, these drum motors can improve and streamline any baggage handling procedure with a tremendous increase in space and safety while lowering energy costs by more than 30 pecent. BOOTH NUMBER: 649

CAR RENTALS

Avis Budget Group, Inc.

6 Sylvan Way Parsippany, NJ 07054 Mr. Robert F. Bouta Sr. Vice President Phone: (973) 496-3438 Fax: (973) 496-3441 robert.bouta@avisbudget.com BRONZE WINGS SPONSOR

Enterprise Holdings Operating: Alamo, Enterprise, National Car Rental

1733 Ivy Ln. Carrollton, TX 75007 Stacy L. Hollowell Senior Marketing Manager Phone: (214) 632-8827 Fax: (770) 225-5633 stacy.hollowell@siemens.com

600 Corporate Park Dr. St. Louis, MO 63105 Peter VanValkenburg Director, Airport Relations and Properties Phone: (314) 512-5000 Fax: (314) 512-4262 Peter.VanValkenburg@ehi.com

Services range from airfield lighting and guidance systems to physical and

Enterprise Holdings, through its regional subsidiaries, owns and operates more

AIRPORTMAGAZINE.NET | ANNUAL CONFERENCE 2012

than 1 million cars and trucks, the largest fleet of passenger vehicles in the world today, under the Alamo Rent A Car, Enterprise Rent-A-Car and National Car Rental brands. BOOTH NUMBER: 828

CARGO EQUIPMENT

Cinetic Sorting Corporation

Siemens

1733 Ivy Ln. Carrollton, TX 75007 Stacy L. Hollowell Senior Marketing Manager Phone: (214) 632-8827 Fax: (770) 225-5633 stacy.hollowell@siemens.com Services range from airfield lighting and guidance systems to physical and network security, baggage handling systems, power generation and distribution, IT and critical systems integration. PLATINUM WINGS SPONSOR BOOTH NUMBER: 528 SEE AD ON PAGE 23

CONCESSIONS, NEWSSTANDS

Hudson Group

One Meadowlands Plaza East Rutherford, NJ 07073 Mike Mullaney Executive Vice President, Corporate Strategy and Development Phone: (201) 528-2513 Fax: (201) 939-1353 mmullaney@hudsongroup.com Hudson Group is the leading travel retailer in North America, a wholly owned subsidiary of international travel retailer Dufry AG (DUFN) of Basel, Switzerland. The company operates more than 650 newsstands, bookstores, cafes, specialty retail and duty-free shops in 70 airports and transportation terminals in the United States and Canada. BOOTH NUMBER: 1027

LS travel retail North America

4138 Fossil Fern San Antonio, TX 78261 Mr. Jeffrey Sailer. Vice President Phone: (210) 241-9744 Fax: (210) 497-6055 jsailer@lstrna.com BRONZE WINGS SPONSOR

CONCESSIONS, SPECIALTY

Hudson Group

One Meadowlands Plaza East Rutherford, NJ 07073 Mike Mullaney Executive Vice President, Corporate Strategy and Development Phone: (201) 528-2513 Fax: (201) 939-1353 mmullaney@hudsongroup.com Hudson Group is the leading travel retailer in North America, a wholly owned subsidiary of international travel retailer Dufry AG (DUFN) of Basel, Switzerland. The company operates more than 650 newsstands, bookstores, cafes, specialty retail and duty free shops in 70 airports and transportation terminals in the United States and Canada. BOOTH NUMBER: 1027

CONSTRUCTION

Hunt Construction Group Inc.

2450 S. Tibbs Ave. Indianapolis, IN 46241 Mr. Kenneth Johnson Executive Vice President Phone: (317) 227-7800 Fax: (317) 227-7810 kjohnson@huntconstructiongroup.com BRONZE WINGS SPONSOR BOOTH 428

CONSTRUCTION MANAGEMENT

Austin Commercial, L.P. 5933 West Century Blvd., Ste. 610 Los Angeles, CA 90045 Mr. John K. Duval, A.A.E., ACE National Aviation Director Phone: (310) 421-0269 Fax: (310) 421-0260 jduval@austin-ind.com GOLD WINGS SPONSOR BOOTH 631

Burns & McDonnell

9400 Ward Pkwy. Kansas City, MO 64114 Randy D. Pope Associate Vice President, Aviation and Facilities Phone: (816) 822-3231 Fax: (816) 822-3517 rpope@burnsmcd.com

For 65 years, Burns & McDonnell has designed and constructed efficient and cost-effective aviation facilities including terminals, hangars, fueling facilities, airfield pavements, airfield lighting and jet engine test facilities. AIRPORT ANGEL SPONSOR BOOTH NUMBER: 818 SEE AD ON BACK COVER

CDM Smith

8805 Governorâ&#x20AC;&#x2122;s Hill Dr. Cincinnati, OH 45249 Shannetta Griffin Principal Phone: (513) 583-9800 Fax: (513) 583-9800 GriffinSR@cdmsmith.com

firm specializing in the programming, planning, design and construction follow-on of aircraft fuel storage facilities, hydrant fueling systems, 400 Hz, preconditioned air, deicing system and environmental services. BOOTH NUMBER: 1041

Burns & McDonnell

9400 Ward Pkwy. CDM Smith provides lasting and Kansas City, MO 64114 integrated solutions in water, Randy D. Pope environment, transportation, energy and Associate Vice President, Aviation facilities to public and private clients and Facilities worldwide. As a full-service consulting, engineering, construction, and operations Phone: (816) 822-3231 firm, we deliver exceptional client service, Fax: (816) 822-3517 quality results and enduring value across rpope@burnsmcd.com the entire project life cycle. SILVER WINGS SPONSOR BOOTH NUMBER: 941 SEE AD ON PAGE 21

CONSULTANTS

AECOM

2202 N.W. Shore Blvd. Suite 455 Tampa, FL 33607 Loren W. Smith Executive Vice President Phone: (813) 675-2100 Fax: (813) 675-2150 loren.smith@aecom.com AECOM, a global provider of technical and management services with a dedecated aviation practice. With 45,000 staff AECOM provides global reach, local knowledge, innovation, and technical excellence to deliver solutions that enhance and sustain the worldâ&#x20AC;&#x2122;s built, natural and social environments. A Fortune 500 Company, AECOM serves clients in 100+ countries. GOLD WINGS SPONSOR

Argus Consulting, Inc.

For 65 years, Burns & McDonnell has designed and constructed efficient and cost-effective aviation facilities, including terminals, hangars, fueling facilities, airfield pavements, airfield lighting and jet engine test facilities. AIRPORT ANGEL SPONSOR BOOTH NUMBER: 818 SEE AD ON BACK COVER

Crowe Horwath LLP

3815 River Crossing Pkwy. Suite 300 Indianapolis, IN 46240 Scott Nickerson Partner Phone: (317) 706-2693 Fax: (317) 706-2660 scott.nickerson@crowehorwath.com Crowe Horwath LLP is one of the largest public accounting and consulting firms in the U.S., with offices coast to coast and 2,500 personnel. Crowe has assisted many airports in reaching their goals through audit, tax, advisory, risk, compliance and performance services designed to meet their specific financial accounting and reporting needs. BOOTH NUMBER: 243

CSSI

400 Virginia Ave., SW Washington, DC 20024 Charles Flood SMS Expert Phone: (202) 863-2175 Fax: (202) 863-7400 cssi-sms@cssiinc.com As a leading provider of safety management system (SMS) services, CSSI can help you develop an SMS that

AIRPORTMAGAZINE.NET | ANNUAL CONFERENCE 2012

BUYERS’ GUIDE 2012

INDICATES COMPANY IS A CORPORATE MEMBER OF AAAE will improve safety at your airport and navigate federal rules and regulations. CSSI, an ISO 9001:2008-certified company, helped design and implement the FAA’s SMS and can use that experience to help your airport meet its safety goals. BRONZE WINGS SPONSOR BOOTH NUMBER: 738

GCR Consulting

2021 Lakeshore Drive, Suite 500 New Orleans, LA 70122 Phone: (504) 304-2500 Fax: (504) 304-2525 Phillip Brodt, VP, CMO pbrodt@gcrconsulting GCR Inc. was established in 1979 and is a multidisciplinary consulting firm with a key focus on the aviation industry. GCR has been developing aviation-focused solutions since 1987, and its aviation client base is significant, with dozens of installations of the AirportIQ solution throughout the U.S. BOOTH NUMBER: 243

Infax, Inc.

Kimley-Horn and Associates, Inc. 3001 Weston Pkwy. Cary, NC 27513 Loy Warren National Aviation Leader Phone: (214) 420-5609 Fax: (214) 420-5680 loy.warren@kimley-horn.com SEE AD ON PAGE 25

LeighFisher

555 Airport Blvd. Suite 300 Burlingame, CA 94010 Mark Lunsford Vice President - Global Aviation/ Americas/Asia Phone: (650) 579-7722 Fax: (650) 343-5220 mark.lunsford@leighfisher.com For over 65 years, LeighFisher has helped our clients achieve their vision and goals. As the challenges facing our clients have changed and grown, so have our services in: business advisory, facility and operational planning, environment and sustainability, and management and strategy. SILVER WINGS SPONSOR

Parsons Brinckerhoff and Heery International, Inc. 2777 Stemmons Frwy. Suite 1333 Dallas, TX 75207 Roddy L. Boggus Senior Vice President/Aviation Market Leader Phone: (214) 819-5959 Fax: (214) 638-2893 boggusr@pbworld.com

PB is a leader in the development and operation of infrastructure to meet the needs of communities around the world. The firm provides strategic consulting, planning, engineering, and program and construction management services to both public and private sector clients. PLATINUM WINGS SPONSOR SEE AD ON PAGE 51

Ricondo & Associates, Inc.

AIRPORTMAGAZINE.NET | ANNUAL CONFERENCE 2012

owners and operators, airlines, and federal and state agencies in facilities and operations planning, environmental planning, and financial planning. SILVER WINGS SPONSOR SEE AD ON PAGE 30

Unison Consulting, Inc.

Vic Thompson Company

409 W. Huron Suite 400 Chicago, IL 60654 Kevin Dolliole, Senior Vice President Phone: (312) 988-3360 Fax: (312) 988-3370 kevindolliole@unison-ucg.com

3751 New York Ave. Suite 140 Arlington, TX 76014 Robin E. Baughman, President Phone: (817) 557-5600 Fax: (817) 557-5602 rbaughman@victhompson.com

Unison Consulting is a solutions-driven aviation consulting firm. Since our inception in 1989, we have provided aviation consulting services to over 100 airports. Practices include finance and economics, retail concessions management and planning, information systems, program management and control services and surveys and quantitative Research. GOLD WINGS SPONSOR

VTC is a design/build firm that provides professional engineering and management services to the transportation industry. Bringing together traditional design/ build capabilities, VTC offers a depth and range of services for the design, construction, integration and commissioning of security screening systems and transportation facilities. DIAMOND WINGS SPONSOR BOOTH NUMBER: 637

Vertical Transportation Excellence (VTX)

1515 Market St. Suite 2020 Philadelphia, PA 19102-1917 Patrick J. Welch President Phone: (215) 561-4201 Fax: (215) 557-0337 pwelch@vtexcellence.com VTX is a vertical transportation consulting firm that focuses on the design, modernization, inspection and audit of elevators, escalators and moving walks. BOOTH NUMBER: 454

Walker Parking Consultants

6602 E. 75th St. Suite 210 Indianapolis, IN 46256 Tom Butcher Director, Aviation Services Phone: (317) 842-6890 Fax: (317) 577-6500 tom.butcher@walkerparking.com Walker Parking Consultants serves the world’s airports in all aspects of parking planning, design and restoration. Over 85 airports have benefited from Walker’s depth and breadth of experience with this critical link in passenger service. From initial feasibility to ribbon cutting, Walker is the leader in parking. Fourteen offices in the U.S. BOOTH NUMBER: 935

DISPLAY SYSTEMS

Infax, Inc.

International Display Systems, Inc. 3131 S. Dixie Dr. Dayton, OH 45439 Tricia Senkiw Project Manager/Marketing Phone: (937) 293-3118 Fax: (937) 293-4646 tricia@idspids.com

International Display Systems, Inc. (IDS), a systems integrator, was founded in 1982 with the principal business being the engineering, installation and maintenance of flight information display systems (FIDS) and other transportation industry-related information display systems. IDS has over 275 significant installations in its 30-year history. BOOTH NUMBER: 1136

DOORS AND DOOR CONTROLS

Miller Edge

P.O. Box 159 West Grove, PA 19390 Flossie Mohler VP Marketing Phone: (800) 220-3342 Fax: (610) 869-4423 Fmohler@MillerEdge.com Miller Edge products offer damage and injury protection throughout airports.

Our product line includes Sensing Edges used on hangar doors to protect aircraft, sensitized pads used on jet bridges to protect aircraft doors, sensitized strips used along conveyors. Our motorized door and gate protection products comply with IBC-2009. BRONZE WINGS SPONSOR BOOTH NUMBER: 749

Globe Composite Solutions

ENGINEERING SERVICES

Globe Composite Solutions designs and manufactures composite replacement components for baggage handling, passenger and GSE applications for airlines and airports. Products include lightweight baggage carousel plates, non-slip ramp flooring, durable PCA gaskets and high-speed diverter arms. Globe has been serving Fortune 500 companies since 1890. BOOTH NUMBER: 331

Burns & McDonnell

9400 Ward Pkwy. Kansas City, MO 64114 Randy D. Pope Associate Vice President, Aviation and Facilities Phone: (816) 822-3231 Fax: (816) 822-3517 rpope@burnsmcd.com

CDM Smith

8805 Governorâ&#x20AC;&#x2122;s Hill Dr. Cincinnati, OH 45249 Shannetta Griffin Principal Phone: (513) 583-9800 Fax: (513) 583-9800 GriffinSR@cdmsmith.com CDM Smith provides lasting and integrated solutions in water, environment, transportation, energy and facilities to public and private clients worldwide. As a full-service consulting, engineering, construction and operations firm, we deliver exceptional client service, quality results and enduring value across the entire project life cycle. SILVER WINGS SPONSOR BOOTH NUMBER: 941 SEE AD ON PAGE 21

254 Beech St. Rockland, MA 02370 Lisa Carson Account Manager Phone: (781) 871-3700, Ext. 238 Fax: (781) 871-6631 lcarson@globecomposite.com

Ross & Baruzzini

6 S. Old Orchard St. Louis, MO 63119 David Kipp Senior Vice President Phone: (314) 918-8383 Fax: (314) 918-1766 dkipp@rossbar.com

Ross & Baruzzini specializes in providing MEP/FP and intelligent technology systems and solutions to the aviation industry. For more than 50 years, Ross & Baruzzini has managed strategic master planning, engineering, systems integration and commissioning for a wide range of projects for airports, ports and harbors, and transit. GOLD WINGS SPONSOR SEE AD ON PAGE 53

ENVIRONMENTAL SERVICES

Burns & McDonnell

9400 Ward Pkwy. Kansas City, MO 64114 Randy D. Pope Associate Vice President, Aviation and Facilities Phone: (816) 822-3231 Fax: (816) 822-3517 rpope@burnsmcd.com

cost-effective aviation facilities, including terminals, hangars, fueling facilities, airfield pavements, airfield lighting and jet engine test facilities. AIRPORT ANGEL SPONSOR BOOTH NUMBER: 818 SEE AD ON PAGE BACK COVER

Ricondo & Associates, Inc.

EQUIPMENT

airportONE.com

11451 N. US Hwy. 301 Suite 101 Thonotosassa, FL 33592 Patrick Bienvenu Principal Phone: (813) 982-1920 Fax: (813) 986-1702 Patrick.Bienvenu@airportONE.com airportONE.com is your one-stop source for airport crowd and traffic control equipment, safety products, and passenger guidance systems and signage at unbelievable prices. See and hear our airport virtual assistant (AVA), the next generation in airport security, way finding and promotion, at AAAE Booth 656 or online at www.airportONE.com. BOOTH NUMBER: 656

For 65 years, Burns & McDonnell has designed and constructed efficient and AIRPORTMAGAZINE.NET | ANNUAL CONFERENCE 2012

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INDICATES COMPANY IS A CORPORATE MEMBER OF AAAE

FACILITY MAINTENANCE EQUIP AND SERVICES

Harmony Enterprises Incorporated 704 Main Ave. N. Harmony, MN 55939 Nick Roberts Regional Sales Manager Phone: (507) 886-6666 Fax: (507) 886-6706 nroberts@harmony1.com

Harmony Enterprises is a world leader in providing recycling and waste solutions on a global scale. Whether it’s our SmartPack indoor terminal/food court compactor, our range of vertical/ horizontal balers or our complete line of outdoor waste compactors, we at Harmony Enterprises are sure to provide a solution that fits your needs. BOOTH NUMBER: 838

Siemens

FACILITY MANAGEMENT

ABM

1775 The Exchange, Suite 600 Atlanta, GA 30339 Marketing Services Phone: (800) 874-0780 Fax: (800) 886-0025 marketing@abm.com

and nearly 100,000 employees, our 300+ offices enable us to provide custom facility solutions to sites of all sizes. PLATINUM WINGS SPONSOR BOOTH NUMBER: 840

AvPORTS

90 Moonachie Ave Teterboro, NJ 07608-1003 Mr. John I. Harden Vice President/Airports and Business Development Phone: (201) 288-5218 Fax: (201) 288-5143 jharden@avports.com SILVER WINGS SPONSOR

ERMC

2409 E. Loop 820 N. Fort Worth, TX 76118 William Capps Vice President Phone: (817) 595-0487 Fax: (817) 595-0122 bcapps@ermc2.com

555 W. 5th St., 45th Floor Los Angeles, CA 90013 Steve Malcolmson Senior Director of Business Development Phone: (888) 751-9100 Fax: (617) 969-2210 smalcolmson@na.ugllimited.com UGL Services is a division of UGL Limited. The combined business of DTZ and UGL Services is now one of the largest property services companies in the world. It provides corporate/occupier clients with a global, integrated, end-toend service offering and best-in-class property and facilities management. BOOTH NUMBER: 1135

FENCING

Our airport products include jet blast fencing, airfield marking materials, frangible fuse bolts, rapid patch polymer concrete for runways, and crack sealer/ healer for all concrete structures. BOOTH NUMBER: 841

FINANCIAL/BUSINESS MANAGEMENT

Air-Transport IT Services, Inc.

5950 Hazeltine National Dr. Suite 210 Orlando, FL 32822 Jennifer Grullon Marketing Coordinator Phone: (407) 370-4664, Ext. 327 Fax: (407) 370-4657 jgrullon@airit.com

Blast Deflectors, Inc.

AirIT is a single-source provider and integrator of diversified information technology products and services to the air transportation industry, offering a full complement of operations, passenger processing and business management systems. Our mission is to provide our customers with the world’s best integrated air transport solutions. BRONZE WINGS SPONSOR BOOTH NUMBER: 761

2000 Clay St. Suite 100 Denver, CO 80211 Robert Pulley Director of Operation, Aviation Division Phone: (303) 698-4800 Fax: (720) 889-9493 Robert.Pulley@us.issworld.com

Founded in 1957, BDI continues to be a pioneer in designing, manufacturing and installing jet blast deflectors and ground run-up enclosures. Models are available for all applications, ranging from taxi power up to takeoff power. BDI’s ground run-up enclosures minimize the acoustic impact of engine run-ups on communities surrounding airports. BOOTH NUMBER: 729

Ricondo & Associates, Inc.

Our aviation division provides a host of aviation services in the U.S. and around the world for airports and the airline industry. ISS Facility Services also offers janitorial, landscape, mechanical and security services for commercial office buildings, schools and universities, medical facilities, retail, stadium and convention centers. AIRPORT ANGEL BOOTH NUMBER: 1134

Transpo Industries, Inc.

Comprehensive facility management services in janitorial, maintenance, production and security. BOOTH NUMBER: 557

ISS Facility Services, Inc.

Clients look to ABM for consistent quality service that meets their specialized facility service needs. With fiscal 2011 revenues of approximately $4.2 billion 58

UGL Services

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8620 Technology Way Reno, NV 89521 Don Bergin Director of Technical Sales Phone: (775) 856-1928 Fax: (775) 856-1686 dbergin@bdi.aero

20 Jones St. New Rochelle, NY 10801 Karen Dinitz Director of Marketing and Communications Phone: (914) 636-1000 Fax: (914) 636-1282 kdinitz@transpo.com

Transpo Industries has manufactured safety products and new technology materials for airports, bridges, roadways, tunnels, railroads and ports since 1968.

FIXED BASE OPERATORS

Landmark Aviation

1500 CityWest Blvd. Suite 600 Houston, TX 77042 Charlotte Cheatham Vice President of Marketing and Customer Service Phone: (713) 895-9243 Fax: (713) 690-9553 ccheatham@landmarkaviation.com

Landmark Aviation is one of the nation’s largest FBO networks, with locations in the U.S., Canada, and Europe. Offering a wide range of services, including fueling, concierge, ground handling, maintenance, charter, and aircraft management, we are able to provide you with a single source for all of your aviation needs. BRONZE WINGS SPONSOR

Signature Flight Support Corporation

Ronald Reagan National Airport General Aviation Terminal Washington, DC 20001 Mary Miller VP, Industry and Government Affairs Phone: (703) 417-3542 Fax: (703) 417-3541 Mary.miller@signatureflight.com Signature Flight Support Corporation, a BBA Aviation plc company, is the world’s largest fixed-base operation (FBO) network. Signature services include fueling, hangar/office rentals, ground handling, maintenance and a wide range of crew/passenger amenities at 100+ locations worldwide. For more information, please visit www. signatureflight.com. GOLD WINGS SPONSOR BOOTH NUMBER: 1030

FLIGHT AND BAGGAGE INFO DISPLAY

Air-Transport IT Services, Inc. 5950 Hazeltine National Dr. Suite 210 Orlando, FL 32822 Jennifer Grullon

Marketing Coordinator Phone: (407) 370-4664, Ext. 327 Fax: (407) 370-4657 jgrullon@airit.com AirIT is a single-source provider and integrator of diversified information technology products and services to the air transportation industry, offering a full complement of operations, passenger processing and business management systems. Our mission is to provide our customers with the world’s best integrated air transport solutions. BRONZE WINGS SPONSOR BOOTH NUMBER: 761

Infax, Inc.

International Display Systems, Inc. 3131 S. Dixie Dr. Dayton, OH 45439 Tricia Senkiw Project Manager/Marketing Phone: (937) 293-3118 Fax: (937) 293-4646 tricia@idspids.com

FUEL STORAGE TANKS/ RELATED SYSTEMS

Argus Consulting, Inc.

performance are all about. Our furniture is stunning, comfortable and durable; and we build it with a commitment to excellence, safety and environmental stewardship. Learn more at arconas.com. BOOTH NUMBER: 825 SEE AD ON PAGE 9

Thompson Contract

41 Keyland Ct. Bohemia, NY 11716 Justin Thompson Sales Manager Phone: (631) 589-7337, Ext. 106 Fax: (631) 589-7339 jthompson@thompsoncontract.com

Thompson Contract provides passenger luggage carts and dispensers, holdroom seating, power stations, food court seating and tables, ticket counter chairs, access control devices and related products. Partner for Kusch+Co and Wanzl. BOOTH NUMBER: 549

Burns & McDonnell Zoeftig

9400 Ward Pkwy. Kansas City, MO 64114 Randy D. Pope Associate Vice President, Aviation and Facilities Phone: (816) 822-3231 Fax: (816) 822-3517 rpope@burnsmcd.com

FURNITURE, TERMINAL

ARCONAS

5700 Keaton Crescent Mississauga, Ontario L5R 3H5 Lynn Gordon VP Airport Solutions Phone: (800) 387-9496 Fax: (905) 897-7470 lgordon@arconas.com Arconas is the leading designer and manufacturer of furniture for airports and public spaces. For over 40 years, we have defined what high design and high

Kings Hill Industrial Estate Bude, Cornwall Ex23 8QN Michelle Jones Phone: (773) 867-8560 Fax: (773) 867-2910 sales@zoeftig.com Zoeftig is a market-leading international supplier of exceptional, groundbreaking public seating for airports, driven by award-winning design and responsible business practices. Our versatile range allows a wide choice of configurations with a series of finish options and addons designed to enhance the passenger experience. BOOTH NUMBER: 335

GROUND SUPPORT EQUIPMENT

Hobart Ground Systems

11001 U.S. Hwy. 41 N. Palmetto, FL 34221 Donna Kolody Marketing Communications Manager Phone: (941) 721-1000 Fax: (941) 721-1087 dkolody@hobartsystems.com We are pleased to announce a new organization: Hobart Ground Systems

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INDICATES COMPANY IS A CORPORATE MEMBER OF AAAE (combining of Hobart Ground Power, Trilectron/Air-A-Plane and ITW Military GSE). Hobart Ground Systems combines our world renowned engineering and design teams, as well as sales and after sales support, to provide total systems solutions for the aviation ground support industry. BOOTH NUMBER: 440

IAI - Israel Aerospace Industries

1700 N. Moore St. Suite 1210 Arlington, VA 22209 Lisa Gordon Director, Marketing Communications Phone: (703) 875-3722 Fax: (703) 875-3760 dlefcoe@iaidc.com IAI has developed a unique TaxiBot, a semi-robotic towbarless tractor that tows an aircraft from the airport gate to the take-off point and returns it to the gate after landing. TaxiBot saves fuel and decreases emissions by eliminating the use of airplane engines during taxi-in and until immediately prior to take-off during taxi-out. BOOTH NUMBER: 756

J&B Aviation Services Inc.

907 Cotting Ln. Suite A Vacaville, CA 95688 Del Innes Sales Manager Phone: (707) 469-2600 Fax: (707) 469-2620 dinnes@jandbaviation.com J&B Aviation Services, your source for airside GSE solutions. We provide ground power, 400 Hz test equipment, aircraft cable storage devices, pre-conditioned air accessories, gate park systems, and baggage chutes. Make the right connection. BOOTH NUMBER: 449

JBT AeroTech, Jetway Systems 1805 West 2550 South Ogden, UT 84401 Frank Moore Global Business Manager Phone: (801) 627-6600 60

Fax: (801) 629-3473 frank.moore@jbtc.com JBT AeroTech, Jetway Systems is a leader in the design and manufacture of ground support equipment and gate equipment, featuring Jetway passenger boarding bridges, Jetaire preconditioned air units, and Jetpower 400Hz ground power units. Jetway Systems offers customized solutions and provides seamless integration of the systems and equipment. BOOTH NUMBER: 931

ThyssenKrupp Airport Systems

3201 N. Sylvania Ave. Suite 117 Fort Worth, TX 76111 Enver Sarilar Director of Sales Phone: (817) 210-5000 Fax: (817) 210-5043 enver.sarilar@thyssenkrupp.com As one of the largest providers of passenger boarding bridges worldwide with more than 30 years of experience, ThyssenKrupp Airport Systems’ innovative designs and forward-thinking technology, combined with our superior quality and service, keeps us at the forefront of the passenger boarding bridge industry. BOOTH NUMBER: 635

GROUND SUPPORT MAINTENANCE

ThyssenKrupp Airport Systems

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GROUND TRANSPORTATION

Bombardier Transportation

1501 Lebanon Church Rd. Pittsburgh, PA 15236 Jim Spakauskas Director, Sales and Business Development Phone: (412) 655-5272 Fax: (412) 650-6486 jim.spakauskas@us.transport. bombardier.com Bombardier is designing and supplying the system-wide electrical and mechanical equipment for the PHX Sky Train. The fleet of 18 INNOVIA APM 200 vehicles will operate on 2.2-miles of mostly elevated dual-track guideway and will serve three stations. Bombardier will provide 10 years of O&M services following completion of stage one. GOLD WINGS SPONSOR

Ricondo & Associates, Inc.

TagMaster North America, Inc. 2007A 70th Ave. W. Tacoma, WA 98466 Ali Khaksar President Phone: (253) 238-1421 Fax: (253) 238-7762 info@tagmasterna.com

TagMaster North America, Inc. is the leading provider of long-range RFID for automatic vehicle identification (AVI) used in applications such as fleet management, vehicle access control, and ground transportation management systems (GTMS). Reliable technology and excellent customer service are TagMaster NA’s distinct hallmarks. BOOTH NUMBER: 334

SuperShuttle International/Veolia Transportation On Demand

14500 N. Northsight Blvd., Suite 329 Scottsdale, AZ 85260 Ms. Judy Robertson Vice President Regulatory Affairs Phone: (805) 496-7022 Fax: (805) 496-1852 jrobertson@supershuttle.net BRONZE WINGS SPONSOR BOOTH 731

TransCore

3410 Midcourt Rd. Suite 102 Carrollton, TX 75006 Forrest Swonsen Dir., Airport Systems and Services Phone: (214) 461-6495 Fax: (214) 461-6478 ContactUs@TransCore.com Maximize your non-aeronautical revenue and improve your operations with TransCore’s ROVR technology, a GPS-based device with GSM communications, unique ID, and optional driver safety monitoring features that can be used for an infrastructure-free ground transportation management system (GTMS) and automatic vehicle identification (AVI). BOOTH NUMBER: 560

Veolia Transportation 2425 East Buckeye Road Phoenix, AZ 85034 Mr. Curtis Koleber General Manager Phone: (602) 220-0844 Fax: (602) 220-0857 Curtis.koleber@veoliatransdev.com GOLD WINGS SPONSOR

HANGAR DEVELOPMENT

Burns & McDonnell

9400 Ward Pkwy. Kansas City, MO 64114 Randy D. Pope Associate Vice President, Aviation and Facilities Phone: (816) 822-3231 Fax: (816) 822-3517 rpope@burnsmcd.com

Rubb Buildings One Rubb Ln. Sanford, ME 04073 Gordon Collins Director of Marketing Phone: (207) 324-2877 Fax: (207) 324-2347 gcollins@rubbusa.com

Rubb designs, manufactures and installs frame supported tension membrane structures. These structures feature a well-engineered, hot-dipped galvanized steel frame and a PVC-coated polyester fabric cover that is tensioned over the frame to provide a tight-fitting shell. Rubb structures have a wide range of uses in the aviation industry. BOOTH NUMBER: 952

IT SERVICES

Air-Transport IT Services, Inc.

technology products and services to the air transportation industry, offering a full complement of operations, passenger processing and business management systems. Our mission is to provide our customers with the world’s best integrated air transport solutions. BRONZE WINGS SPONSOR BOOTH NUMBER: 761

Burns & McDonnell

9400 Ward Pkwy. Kansas City, MO 64114 Randy D. Pope Associate Vice President, Aviation and Facilities Phone: (816) 822-3231 Fax: (816) 822-3517 rpope@burnsmcd.com

Infax, Inc.

Siemens

1733 Ivy Ln. Carrollton, TX 75007 Stacy L. Hollowell Senior Marketing Manager Phone: (214) 632-8827 Fax: (770) 225-5633 stacy.hollowell@siemens.com

Services range from airfield lighting and guidance systems to physical and network security, baggage handling systems, power generation and distribution, IT and critical systems integration. PLATINUM WINGS SPONSOR BOOTH NUMBER: 528 SEE AD ON PAGE 23

SITA

3100 Cumberland Blvd. Atlanta, GA 30339 Kristin Shaw Marketing Manager Phone: (770) 850-4500, Ext. 3426 Fax: (770) 612-5900 kristin.shaw@sita.aero SITA is the world’s leading specialist in air transport communications and IT solutions. SITA delivers and manages business solutions for airline, airport, GDS, government and other customers over the world’s most extensive network, which forms the communications backbone of the global air transport industry. Visit us at www.sita.aero. BOOTH NUMBER: 940

LIGHTING, AIRFIELD

ADB Airfield Solutions, LLC

977 Gahanna Pkwy. Columbus, OH 43230 Tom Kelty New Business Development/ Marketing Manager Phone: (614) 861-1304, Ext. 232 Fax: (614) 864-2069 adb-sales.us@adb-air.com ADB Airfield Solutions is dedicated to the design and manufacture of innovative, cost-effective lighting solutions for airports. ADB produces airfield lighting computer systems, insulation monitoring systems and power switchgear systems. The company also manufactures guidance signs and energy-efficient solar and LED airfield lighting products. BOOTH NUMBER: 442

Astronics DME Corporation 6830 NW 16th Terrace Fort Lauderdale, FL 33309 Eric Locke Director of Sales Phone: (954) 975-2100 Fax: (954) 979-3313 eric.locke@astronics.com

Astronics DME is a premier global supplier of airfield lighting products with decades of experience designing and manufacturing navigational lighting aids and ETL-certified, airfield lighting products, including state-of-the-art LED fixtures. In addition, we specialize in providing design-build NavAids lighting solutions. SEE AD ON PAGE 11

LIGHTING, TERMINAL

Beacon Products, LLC 2041 58th Ave. Cir. E. Bradenton, FL 34203 Rick Racey National Sales Manager Phone: (941) 755-6694 Fax: (941) 751-5535 rracey@beaconproducts.com

Beacon Products is a provider of high-performance, energy-saving lighting solutions for LED airport parking structures (no-glare drive lane optics), R.O.N. applications, LED airport ramps and aprons, LED area and roadway lighting, LED flood lighting, bollards, LED handrail and most site lighting applications. Lighting layouts. Division of Hubbell. BOOTH NUMBER: 461

LUGGAGE CARTS

Thompson Contract

41 Keyland Ct. Bohemia, NY 11716 Justin Thompson Sales Manager Phone: (631) 589-7337, Ext. 106 Fax: (631) 589-7339 jthompson@thompsoncontract.com

Thompson Contract provides passenger AIRPORTMAGAZINE.NET | ANNUAL CONFERENCE 2012

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INDICATES COMPANY IS A CORPORATE MEMBER OF AAAE luggage carts and dispensers, holdroom seating, power stations, food court seating and tables, ticket counter chairs, access control devices and related products. Partner for Kusch+Co and Wanzl. BOOTH NUMBER: 549

MAINTENANCE, AIRFIELD

Asphalt Systems Inc. P.O. Box 25511 Salt Lake City, UT 84125 Jared Manning Sales Phone: (801) 972-2757 Fax: (801) 972-6433 jared@asphaltsystemsinc.com

ASI manufactures high-end preservation oils. ASI specializes in gilsonite modified emulsions. ASI is the producer of the GSB products. We produce enviromentally clean emulsion that seals and protects the pavement against weather. BOOTH NUMBER: 740

MAINTENANCE, BUILDING

Siemens

MAINTENANCE, GROUNDS

John Deere Company

2000 John Deere Run Cary, NC 27513 Bill Frank Senior Account Manager, Government Sales Phone: (972) 974-0984 Fax: (309) 749-0596 frankwilliamd@johndeere.com Over the past 175 years, John Deere has never outgrown, nor forgotten, its founder’s original core values: integrity, quality, commitment and innovation. Those values determine the way we work, the quality we offer, and the unsurpassed treatment you receive as a customer. BOOTH NUMBER: 338

OAG

3025 Highland Pkwy. Suite 200 Downers Grove, IL 60515 Ned Gizinski Solutions Sales Manager Phone: 630-515-5300 Fax: 630-515-3251 ned.gizinski@ubmaviation.com OAG, a UBM Aviation brand, is the trusted source for aviation intelligence providing the aviation industry with the most accurate and essential future and historic aviation data, analytics and marketing services from its comprehensive airline schedules, flight status, and cargo logistics databases. BOOTH NUMBER: 451

NAVIGATIONAL AIDS

New Bedford Panoramex Corporation

1480 N. Claremont Blvd. Claremont, CA 91711 Tony Ozuna Sales Manager Phone: (909) 982-9806, Ext. 207 Fax: (909) 985-6217 tozuna@nbpcorp.com New Bedford Panoramex (NBP) has over

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45 years of experience in the design and manufacturing of airport lighting and control and monitoring systems. NBP will feature its newest state-of-the-art product, LED PAPI NextGen. BOOTH NUMBER: 521

Thales ATM, Inc.

NOISE ABATEMENT

Bruel & Kjaer EMS Inc. 1050 Fulton Ave. Suite 213 Sacramento, CA 95821 Robert Brodecky Vice President Phone: (916) 265-7707 Fax: (916) 265-7719 robert.brodecky@bksv.com

Bruel & Kjaer EMS Inc. is a global leader in the supply of environment monitoring systems and services to the world’s airports. We provide a complete suite of hardware and software products, coupled with a range of superior managed services founded on world’s best practice. Our products are designed to grow with your airport’s needs. BOOTH NUMBER 641

PAGING AND ANNOUNCEMENT SYSTEMS

Infax, Inc.

4250 River Green Pkwy.

Suite D Duluth, GA 30096 Stan Walts Sales and Marketing Associate Phone: (678) 533-4028 Fax: (770) 209-0671 swalts@infax.com At Infax, we design, build and maintain electronic message display systems. Our products help people find their way. Our systems are found in airports, courthouses and train stations. We provide the capability for our clients to communicate to their customers relevant information, such as flight information, weather, news and advertising. BOOTH NUMBER: 1037

Sound View Electronics

1 Hollywood Ave. Suite 6 Ho-Ho-Kus, NJ 07423 George Hewitt Owner Phone: (201) 444-4782 Fax: (201) 701-0442 GHewitt@SoundViewElectronics.com Sound View Electronics manufactures escalator and moving walkway automated messaging systems. We provide safety, directional, instructional and advertising messages that are easy to understand and activate only when people are present. Our amps and speakers are heavy duty but attractive. The speakers are available for flush, surface and glass mount. BOOTH NUMBER: 455

PARKING EQUIPMENT

Scheidt & Bachmann USA Inc. 31 North Ave. Burlington, MA 01803 Thomas Wunk Vice President, Operations Phone: (781) 272-1664 Fax: (781) 272-1654 twunk@msn.com

Scheidt & Bachmann is a full service PARCS solutions provider. In addition to providing leading-edge technical solutions, we offer consultative

assistance, project-specific application engineering, operational guidance, system training, and post-installation analysis. When considering new parking management solutions, look to Scheidt & Bachmann. BOOTH NUMBER: 625

Siemens

PARKING REVENUE CONTROL

Siemens

PARKING SERVICES

Impark

547 W. Jackson Blvd. Suite 900 Chicago, IL 60661 Albert Ricketts Regional Manager, Business

Development Phone: (312) 663-1490, Ext. 3113 Fax: (312) 663-1494 aricketts@impark.com As an industry leader, Impark brings years of experience in providing parking management and ground transportation service solutions for a variety of airport operations. We deliver improvement in revenue control, customer service standards and overall traveler satisfaction to your parking enterprise. BOOTH NUMBER: 456

Standard Parking Corporation 1301 E. Ninth St. Suite 1050 Cleveland, OH 44114 Jack Ricchiuto Executive Vice President-Airports Phone: (216) 802-6650 Fax: (216) 523-8080 jricchiuto@standardparking.com

Standard Parking is a national leader in airport parking, transportation and other landside services. The company currently operates over 2,000 urban and 60 airport operations across the United States and Canada. BOOTH NUMBER: 934

PASSENGER BOARDING BRIDGES

Airport Bridge Systems, LLC

3201 N. Sylvania Ave. Suite 115 Fort Worth, TX 76111 Lisa Scotford General Manager Phone: (817) 222-3200, Ext. 130 Fax: (817) 916-4395 lscotford@airportbridgesystems.com Airport Bridge Systems, LLC is a nationally certified women-owned business (WBE) located in Fort Worth, Texas. We specialize in all aspects of GSE equipment to the airline and aviation industry. BOOTH NUMBER: 552

NMC-WOLLARD/ CIMC-Tianda

2021 Truax Blvd. Eau Claire, WI 54703 Bruce Steingart Vice President Phone: (715) 835-3151 Fax: (715) 835-6625 bsteingart@nmc-wollard.com NMC-WOLLARD, a worldwide leader in the design, manufacturing and marketing of ground support equipment, has teamed up with CIMC-Tianda; a worldwide leader of passenger boarding bridges (PBBs). NMC-WOLLARD will represent CIMC in the North America market. BOOTH NUMBER: 457

ThyssenKrupp Airport Systems

3201 N. Sylvania Ave. Suite 117 Fort Worth, TX 76111 Enver Sarilar Director of Sales Phone: (817) 210-5000 Fax: (817) 210-5043 enver.sarilar@thyssenkrupp.com As one of the largest providers of passenger boarding bridges worldwide with more than 30 years of experience, ThyssenKrupp Airport Systemsâ&#x20AC;&#x2122; innovative designs and forward-thinking technology, combined with our superior quality and service, keeps us at the forefront of the passenger boarding bridge industry. BOOTH NUMBER: 635

PAVEMENT, CONCRETE AND ASPHALT

reconstruction project at San Juan International Airport in Puerto Rico and a $15 million runway resurfacing contract at Reagan National Airport. Lagan specializes in on-time, on-budget, safety first quality projects. BOOTH NUMBER: 753

Tensar International Corporation

2500 Northwinds Pkwy. Suite 500 Alpharetta, GA 30009 Kristin Ezen Response Coordinator Phone: (770) 344-2090 Fax: (770) 344-2089 kezen@tensarcorp.com Tensar International Corporation provides technology-driven site solutions for common development problems such as grade changes requiring retaining walls, and poor soil conditions affecting the cost of roadways, parking lots and runways. BOOTH NUMBER: 1140

The D.S. Brown Company 300 E. Cherry St. North Baltimore, OH 45872 Chris Youngless Marketing Manager Phone: (419) 257-3561 Fax: (419) 257-2200 cyoungless@dsbrown.com

D.S. Brown is a worldwide leader in the transportation construction markets, specializing in providing the highest quality joint sealants and pavement spall repair materials in the industry. BOOTH NUMBER: 725

Lagan Construction Limited PAVING SERVICES 5850 Cranswick Ct. Lone Star Haymarket, VA 20169 Richard Jones Specialties Business Development Director Phone: (703) 901-3570 Fax: (703) 778-0484 richard.jones@laganconstruction.com Lagan is an international construction company with particular expertise in airport pavement works. Recent projects include a $72 million runway

651 N. Shepherd Dr. Suite 440 Houston, TX 77007 Ryan Simmons Sales Phone: (281) 394-2145 Fax: (281) 394-2146 ryan@lonestarspecialties.net

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INDICATES COMPANY IS A CORPORATE MEMBER OF AAAE Manufacturer and distributor of pavement preservation products. Some of our products include pavement sealer and crack repair products. AIRPORT ANGEL SPONSOR BOOTH NUMBER: 629

PLANNING AND DESIGN

Burns & McDonnell

9400 Ward Pkwy. Kansas City, MO 64114 Randy D. Pope Associate Vice President, Aviation and Facilities Phone: (816) 822-3231 Fax: (816) 822-3517 rpope@burnsmcd.com

CDM Smith

8805 Governor’s Hill Dr. Cincinnati, OH 45249 Shannetta Griffin Principal Phone: (513) 583-9800 Fax: (513) 583-9800 GriffinSR@cdmsmith.com CDM Smith provides lasting and integrated solutions in water, environment, transportation, energy and facilities to public and private clients worldwide. As a full-service consulting, engineering, construction and operations firm, we deliver exceptional client service, quality results and enduring value across the entire project life cycle. SILVER WINGS SPONSOR BOOTH NUMBER: 941 SEE AD ON PAGE 21

Landrum & Brown

11279 Cornell Park Dr. Cincinnati, OH 45242 Mark Perryman President/COO Phone: (513) 530-5333 Fax: (513) 530-1278 mperryman@landrum-brown.com 64

L&B is a global leader in airport and aviation planning. Our team of qualified and experienced professionals has established a strong reputation for delivering innovative aviation planning solutions to clients in markets as diverse as North America, Europe, the Middle East, India, Greater China, Asia and Australasia. SILVER WINGS SPONSOR

POWER/ELECTRIC SERVICES

Siemens

PROGRAM MANAGEMENT

CDM Smith

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Ricondo & Associates, Inc.

PUBLICATIONS

Airport Business

lessons learned, and highlight potential applications to future projects with input from airport managers, their consultants and suppliers. BOOTH NUMBER: 1139

Airport Magazine 601 Madison St. Alexandria, VA 22314 Barbara Cook, Editor Greg Mihelic, Advertising Phone: (703) 824-0504 Fax: (703) 820-1395 greg.mihelic@aaae.org

Airport executives around the world read Airport Magazine to stay informed on industry issues. The magazine’s readership of more than 23,000 includes AAAE members, aviation policymakers and high-ranking government officials worldwide, corporate executives from every sector of the global aviation industry and more. BOOTH NUMBER: 435

1233 Janesville Ave. Fort Atkinson, WI 53538 Missy Zingsheim Publisher Phone: (920) 563-1665 Fax: (920) 563-1699 missyz@cygnusb2b.com

RESEARCH AND STATISICAL DATA

Airport Business’ magazine and digital resources provide industry professionals involved in the management of airports, airport-based businesses, and corporate flight facilities with timely industry news, product/service insight and real-life profiles of operations that are setting new standards of perfomance for the industry. www.aviationpros.com. BOOTH NUMBER: 856

500 Fifth St. NW Washington, DC 20001 Michael Salamone Program Manager Phone: (202) 334-2277 Fax: (202) 334-2006 ACRP@nas.edu

Airport Improvement Magazine

3780 Chapel Rd. Brookfield, WI 53045 Paul Bowers Publisher Phone: (262) 510-7832 Fax: (480) 287-9302 paulbowers@airportimprovement.com Tell your story here! Airport Improvement features recently completed project work at airports. Best-of-class case studies detail project specifics, chronicle special challenges overcome, uncover valuable

Transportation Research Board — ACRP

ACRP is an industry-driven, applied research program that develops near-term, practical solutions to problems faced by airport operators. Managed by the Transportation Research Board (TRB) of the National Academies and sponsored by the Federal Aviation Administration (FAA). BOOTH NUMBER: 836

SAFETY EQUIPMENT

ESCO-Zodiac Aerospace

2239 High Hill Rd. Logan Township, NJ 08085 Kevin Quan

Director, U.S. Sales and Marketing Phone: (856) 241-8620 Fax: (856) 241-8621 emasmax@zodiacaerospace.com ESCO-Zodiac Aerospace is the world’s leading manufacturer of aircraft arresting systems. ESCO partnered with the FAA to develop the engineered material arresting system (EMAS) known today as EMASMAX, a lightweight cellular concrete bed that predictably crushes under an aircraft’s weight to safely decelerate aircraft in overrun situations. BOOTH NUMBER: 1127 SEE AD ON PAGE 31

LightGuard Systems, Inc.

2292 Airport Blvd. Santa Rosa, CA 95403 David Hauser Senior Systems Specialist Phone: (707) 542-4547 Fax: (707) 525-6333 dhauser@lightguardsystems.com In-roadway warning light enhanced crosswalk system designed to alert approaching motorists to the presence of a pedestrian at a street crossing. Lights are activated by the pedestrian before entering the crosswalk; flashing directly towards approaching drivers warning that the crosswalk zone is occupied and that caution should be exercised. BOOTH NUMBER: 326

Miller Edge

P.O. Box 159 West Grove, PA 19390 Flossie Mohler Vice President Marketing Phone: (800) 220-3342 Fax: (610) 869-4423 Fmohler@MillerEdge.com Miller Edge products offer damage and injury protection throughout airports. Our product line includes Sensing Edges used on hangar doors to protect aircraft, sensitized pads used on jet bridges to protect aircraft doors, sensitized strips used along conveyors. Our motorized door and gate protection products comply with IBC-2009. BRONZE WINGS SPONSOR BOOTH NUMBER: 749

Sherwin Industries, Inc. 2129 W. Morgan Ave. Milwaukee, WI 53221 Todd Rushing Regional Sales Manager Phone: (804) 275-6900 Fax: (804) 275-6999 trushing@sherwinindustries.com

Sherwin Industries, Inc. a distributor of AOA safety products to include: runway closure markers, barricades, temporary lighting, FOD BOSS, friction measuring equipment, wIldlife control data analysis tools, and is a certified AIRMARK applicator. BOOTH NUMBER: 727

SECURITY, ACCESS CONTROL

ActivIdentity, part of HID Global 6623 Dumbarton Cir. Fremont, CA 94555 Patricia Arcano Director, U.S. Government Sales Phone: (510) 574-0100 Fax: (510) 574-0101 parcano@actividentity.com

ActivIdentity, part of HID Global, enables customers to prove and establish trust in a person’s identity when accessing resources on the network. ActivIdentity’s strong authentication, credential management and converged access solutions are relied upon by more agencies, including the U.S. Department of Defense, than any other provider. BOOTH NUMBER: 655

AutoGate, Inc.

P.O. Box 50 Berlin Heights, OH 44857 Brian Fritz National Sales Manager Phone: (800) 944-4283 Fax: (419) 588-3514 Sales@AutoGate.com

AutoGate is one source for complete gate entry systems. In addition to manufacturing the first UL-325 compliant vertical lift gate operators, AutoGate carries slide, swing and barrier operators. They offer a full line of reversing/safety

and access control devices, and “The Shield,” a DOS/DOD rated anti-terrorism safety gate system. BOOTH NUMBER: 242

DoorKing, Inc.

120 S. Glasgow Ave. Inglewood, CA 90301 George Hendrix National Accounts Manager Phone: (866) 400-3600 Fax: (770) 926-1594 ghendrix@doorking.com

DoorKing, established in 1948, is a leading manufacturer of automated vehicular maximum security gate operators and access control products. DoorKing provides perimeter security and access control systems for airports, sea ports, infrastructure and other facilities that require a high degree of protection and quality assurance. BOOTH NUMBER: 735

Honeywell Security Group 2700 Blankenbaker Pkwy. Louisville, KY 40299 Tony Foglia Strategic Account Manager Phone: (502) 297-2700 Fax: (502) 297-2700 tony.foglia@honeywell.com

Designed to meet today’s demanding airport environments, Honeywell’s ProWatch security management suite offers open integration and scalability required for comprehensive security. Advanced video capabilities, badging and compliance reporting meet stringent TSA demands. Honeywell also integrates third-party systems to leverage existing hardware. BOOTH NUMBER: 824

Quantum Secure

100 Century Center Ct. San Jose, CA 95112 Kristi Crase Director of Market Development Phone: (408) 453-1008, Ext. 216 Fax: (408) 453-1009 kcrase@quantumsecure.com Quantum Secure’s SAFE for airports is a modular software suite that cost effectively enables airports to streamline credential and access management processes from enrollment of

biometric data, STA/CHRC processing, BASIC integration and TSA Watchlist, to automation of physical access management. SAFE seamlessly integrates with physical and IT systems. BOOTH NUMBER: 431

Schneider Electric

1650 W. Crosby Rd. Carrollton, TX 75006 Katie Ellis Marketing Specialist Phone: (800) 274-5551 Fax: (972) 323-4884 info@buildings.schneider-electric.com Schneider Electric offers integrated solutions across multiple market segments, including leadership positions in building and security management, energy, industrial processes and data centers. Focused on making enterprises safe and efficient, the company’s 100,000+ employees achieved sales of $26 billion in 2010. BOOTH NUMBER: 518

Siemens

SECURITY, BIOMETRICS/ FINGERPRINTING

Honeywell Security Group 2700 Blankenbaker Pkwy. Louisville, KY 40299 Tony Foglia Strategic Account Manager Phone: (502) 297-2700 Fax: (502) 297-2700 tony.foglia@honeywell.com

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BUYERS’ GUIDE 2012

INDICATES COMPANY IS A CORPORATE MEMBER OF AAAE Designed to meet today’s demanding airport environments, Honeywell’s Pro-Watch security management suite offers open integration and scalability required for comprehensive security. Advanced video capabilities, badging and compliance reporting meet stringent TSA demands. Honeywell also integrates third-party systems to leverage existing hardware. BOOTH NUMBER: 824

Transportation Security Clearinghouse

601 Madison St. Suite 200 Alexandria, VA 22314 Carter Morris Senior Vice President, Transportation Security Policy Phone: (703) 824-0500, Ext. 131 Fax: (703) 820-1395 carter.morris@aaae.org BOOTH NUMBER: 435

SECURITY, SCREENING EQUIPMENT

Morpho

205 Lowell Ave. Wilmington, MA 01887 Jennifer Banks Sales Manager Phone: (978) 909-1200 Fax: (978) 909-1230 jbanks@morphodetection.com Morpho Detection integrates innovative, leading-edge technologies to deliver explosives and narcotics and chemical, biological, radiological and nuclear (CBRN) detection solutions for government, military, air and ground transportation. BOOTH NUMBER: 1026

Rapiscan Systems

1901 S. Bell St. Suite 325 Arlington, VA 22202 Ruthanne Stoll Director, Aviation Programs Phone: (703) 812-0322 Fax: (703) 812-0335 rstoll@rapiscansystems.com 66

Rapiscan Systems provides a full range of security inspection solutions for baggage and parcel inspection, cargo and vehicle inspection, hold baggage screening, and people screening. Rapiscan has installed over 70,000 products in over 50 countries at airports, government and corporate buildings, military zones, sea ports and border crossings. SILVER WINGS SPONSOR BOOTH NUMBER: 424

SECURITY, SCREENING SERVICES

Transportation Security Administration

https://tsajobs.tsa.dhs.gov We are your neighbors, friends and relatives. We are 60,000 security officers, inspectors, directors, air marshals and managers who protect the nation’s transportation systems so you and your family can travel safely. BOOTH NUMBER: 755

SECURITY, SURVEILLANCE SYSTEMS

Axis Communications 300 Apollo Dr. Chelmsford, MA 01824 Anthony Incorvati Business Development Manager, Transportation Phone: (800) 444-2947 Fax: (978) 614-2100 anthony.incorvati@axis.com

Axis is an IT company offering IP video solutions for professional installations. The company is the global market leader in network video, driving the ongoing shift from analog to digital video surveillance. Axis products and solutions focus on security surveillance and remote monitoring, and are based on innovative, open technology platforms. BOOTH NUMBER: 548 SEE AD ON PAGE 16

Honeywell Security Group 2700 Blankenbaker Pkwy. Louisville, KY 40299

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Tony Foglia Strategic Account Manager Phone: (502) 297-2700 Fax: (502) 297-2700 tony.foglia@honeywell.com Designed to meet today’s demanding airport environments, Honeywell’s Pro-Watch security management suite offers open integration and scalability required for comprehensive security. Advanced video capabilities, badging and compliance reporting meet stringent TSA demands. Honeywell also integrates third party systems to leverage existing hardware. BOOTH NUMBER: 824

QinetiQ

350 Second Ave. Waltham, MA 02451 Sandra Casey Tradeshow Manager Phone: (781) 684-4312 Fax: (781) 684-4315 Sandra.casey@qinetiq-na.com QinetiQ North America delivers worldclass technology, responsive services and innovative solutions for global markets. From planning and research through operations and maintenance, QinetiQ North America offers customers proven, innovative approaches to next-generation airspace management challenges. For more information visit www.QinetiQ-NA.com. BOOTH NUMBER: 429

Searidge Technologies and NAVCANatm

SIGNS, TERMINAL

Impact Recovery Systems 4955 Stout Dr. San Antonio, TX 78219 Sue Reiss National Sales Manager Phone: (210) 736-4477 Fax: (210) 734-6448 info@impactrecovery.com

Impact Recovery Systems manufactures flexible, durable, high-impact traffic devices for permanent and temporary applications. Products for pedestrian safety, lane division, traffic channelization and custom parking lot signage increase safety and vehicle guidance fluidity. Products meet MUTCD standards and are MASH 2009 and NCHRD-350 approved. BOOTH NUMBER: 1131

SNOW AND ICE CONTROL

Oshkosh Airport Products

3100 N. McCarthy Rd. Appleton, WI 54913 Gary Kogut Regional Sales Manager Phone: (920) 832-3000 Fax: (920) 749-2622 gkogut@airport.oshkoshcorp.com Oshkosh Corporation designs and builds the world’s toughest specialty trucks and truck bodies and access equipment by working shoulder-to-shoulder with the people who use them. We make it our business to understand the rigors of our customers’ jobs, and deliver vehicles to them that outperform anything else on the market. BOOTH NUMBER: 453 SEE AD ON PAGE 5

SOFTWARE, INFORMATION SYSTEMS

Air-Transport IT Services, Inc. 5950 Hazeltine National Dr. Suite 210 Orlando, FL 32822

Jennifer Grullon Marketing Coordinator Phone: (407) 370-4664, Ext. 327 Fax: (407) 370-4657 jgrullon@airit.com AirIT is a single-source provider and integrator of diversified information technology products and services to the air transportation industry, offering a full complement of operations, passenger processing and business management systems. Our mission is to provide our customers with the worldâ&#x20AC;&#x2122;s best integrated air transport solutions. BRONZE WINGS SPONSOR BOOTH NUMBER: 761

PASSUR Aerospace Searidge Technologies and NAVCANatm

One Landmark Square Suite 1900 Stamford, CT 06901 Ron Dunsky Sr. Vice President Phone: (203) 622-4086 Fax: (203) 629-2970 rondunsky@passur.com

PASSUR Aerospace is a leading provider of airport business intelligence solutions that improve efficiency, environmental performance, passenger care and revenue. Solutions include: surface management, field condition reporting, landing fee management and the new Airport Information Network. BOOTH NUMBER: 1035

19 Camelot Dr. Ottawa, Ontario K2G5W6 Lindsay Hoto, Marketing Manager Phone: (613) 686-3988, Ext. 319 Fax: (613) 822-8009 lindsay@searidgetech.com Searidge Technologies provides intelligent video solutions to air navigation service providers and airports to help them cost effectively increase safety and efficiency of surface management operations. NAVCANatm technology systems provide fast, reliable access to critical airport, tower and terminal air traffic control information. SILVER WINGS SPONSOR BOOTH NUMBER: 421

SOFTWARE, MANAGEMENT SYSTEMS

AlertEnterprise

4350 Starboard Dr. Fremont, CA 94538 Rachel Carson, Marketing Coordinator Phone: (510) 440-0840 Fax: (510) 440-0841 rachel.carson@alertenterprise.com AlertEnterprise delivers logical-physical security convergence software with insider threat prevention to automate enrollment and credentialing related to the airport badging office. AlertEnterprise delivers situational intelligence, incident management, reporting, response and automated remediation to enhance airport security operations. GOLD WINGS SPONSOR BOOTH NUMBER: 517

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BUYERS’ GUIDE 2012

INDICATES COMPANY IS A CORPORATE MEMBER OF AAAE

Milestone Systems 8905 SW Nimbus Ave. Suite 400 Beaverton, OR 97008 Chris Helin Transportation Sales Manager Phone: (503) 350-1100 Fax: (503) 350-1199 cph@milestone.us

Milestone Systems is the world’s leading provider of open platform IP video surveillance software and has provided easy-to-use, powerful video management software in 100,000+ installations worldwide. Because Milestone provides an open platform, you can integrate today’s best business solutions and expand what’s possible with future innovations. BOOTH NUMBER: 556

ProDIGIQ, Inc.

26500 W. Agoura Rd. Suite 102-796 Calabasas, CA 91302 Arpit Malaviya VP, Business Development Phone: (818) 879-0035 Fax: (818) 879-1114 arpit.malaviya@prodigiq.com ProDIGIQ, Inc. is a fast-growing technology company providing innovative solutions to airports. ProDIGIQ’s product portfolio includes SMS, Automation of Part 139 inspections, wildlife and ARFF compliance, MUFIDS/BIDS/GIDS, Airport TV network, lease management system, maintenance management system, digital signage, mobile apps and mobile website. BOOTH NUMBER: 1137

Sextant Readings

3020 Kerner Blvd. Suite E San Rafael, CA 94901 Bob Trevelyan, President Phone: (415) 689-4767 Fax: (866) 894-8583 btrevelyan@sextantreadings.com Sextant Readings’ flagship product, Q-Pulse, provides enhanced safety levels, mitigates risk and encourages an overall safety culture across the airport facility, in line with ICAO Safety Management System (SMS) and upcoming Part 139 SMS requirements. BOOTH NUMBER: 324 68

Yardi Systems, Inc.

430 S. Fairview Ave. Goleta, CA 93117 Spencer Stewart National Account Executive Phone: (800) 866-1144 Fax: (805) 699-2041 spencer.stewart@yardi.com

Yardi Voyager for Airports is a complete airport property management solution. Focusing on front-end revenue and tenant management, Yardi Voyager automates processes with role-based dashboards, workflows, critical date notifications and analytics. For more information visit www.yardi.com/airports, or call (800) 866-1144, Ext. 1139. BOOTH NUMBER: 351

SWEEPERS

Oshkosh Airport Products

TYMCO

225 E. Industrial Waco, TX 76705 Bobby Johnson Marketing Manager Phone: (254) 799-5546 Fax: (254) 799-2722 bobby.johnson@tymco.com TYMCO Model HSP (High Speed Performance) was designed, engineered and tailored for airport sweeping operations. Sweeping of runways, flightlines, taxiways, ramps and parking areas is more of a priority because of foreign object damage (FOD) to aircraft

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engines. TYMCO manufactures additional sweepers for smaller applications. BOOTH NUMBER: 526

SYSTEMS INTEGRATION

Air-Transport IT Services, Inc.

5950 Hazeltine National Dr. Suite 210 Orlando, FL 32822 Jennifer Grullon Marketing Coordinator Phone: (407) 370-4664, Ext. 327 Fax: (407) 370-4657 jgrullon@airit.com AirIT is a single-source provider and integrator of diversified information technology products and services to the air transportation industry, offering a full complement of operations, passenger processing and business management systems. Our mission is to provide our customers with the world’s best integrated air transport solutions. BRONZE WINGS SPONSOR BOOTH NUMBER: 761

Burns & McDonnell

9400 Ward Pkwy. Kansas City, MO 64114 Randy D. Pope Associate Vice President, Aviation and Facilities Phone: (816) 822-3231 Fax: (816) 822-3517 rpope@burnsmcd.com

Siemens

1733 Ivy Ln. Carrollton, TX 75007 Stacy L. Hollowell Senior Marketing Manager Phone: (214) 632-8827 Fax: (770) 225-5633 stacy.hollowell@siemens.com Services range from airfield lighting and

guidance systems to physical and network security, baggage handling systems, power generation and distribution, IT and critical systems integration. PLATINUM WINGS SPONSOR BOOTH NUMBER: 528 SEE AD ON PAGE 23

TERMINAL EQUIPMENT

Safegate Airport Systems, Inc. 7101 Northland Cr. Suite 110 Brooklyn Park, MN 55428 Thomas B. Duffy President Phone: (763) 535-9299 Fax: (763) 535-2307 thomas.duffy@safegate.com

Safegate offers ramp management solutions built around the Safedock A-VDGS and SafeControl Apron Management system that networks gates and integrates with airport and airline systems. The result is real-time gate intelligence and shared data that creates a safer, more predictable, efficient and environmentally friendly ramp operation. BOOTH NUMBER: 718

TRAINING SERVICES

FAA Runway Safety Program 490 L’Enfant Plaza S.W. Suite 7225 Washington, DC 20024 Joe Ponte Phone: (202) 385-4789 Fax: (202) 385-4772 joe.ponte@faa.gov

The FAA Runway Safety Program coordinates FAA’s efforts to reduce the frequency and severity of runway incursions by working with airports on outreach and training, technology, geometry and layout, and optimal sign, marking and lighting systems. The program periodically meets with airport management to discuss these initiatives. BOOTH NUMBER: 853

TRANSPORTATION

VEHICLES

Standard Parking Corporation

Xtreme Green Products Inc.

Xtreme Green Products Inc. is a Las Vegas-based company that has developed revolutionary, “green,” 100 percent Lithium Ion electric-powered vehicles. The vehicles manufactured by Xtreme Green are the most extensive grouping of 100 percent electric vehicles in the marketplace today. These vehicles include police mobility vehicles, ATVs and UTVs. BOOTH NUMBER: 525

1301 E. Ninth St. Suite 1050 Cleveland, OH 44114 Jack Ricchiuto Executive Vice President-Airports Phone: (216) 802-6650 Fax: (216) 523-8080 jricchiuto@standardparking.com

2191 Mendenhall Dr. Suite 101 North Las Vegas, NV 89081 Neil Roth, President Phone: (702) 870-0700 Fax: (702) 447-9797 neil@xgpinc.com

As part of the PHX Sky Train™ team, HOK congratulates the City of Phoenix Aviation Department on implementing their vision for the future of multi-modal transit at Phoenix Sky Harbor International Airport.

OPENING EARLY 2013

Aviation + Transportation Providing Expert Planning + Design Services

Steven Morris Director steven.morris@hok.com

Jim Bruce Regional Leader jim.bruce@hok.com +1 310 838 9555

AIRPORTMAGAZINE.NET | ANNUAL CONFERENCE 2012

BUYERS’ GUIDE INDEX

AAAE................................................... 52

COFELY Services, Inc........................... 54

Landrum & Brown................................ 64

Sextant Readings................................. 68

ABM.................................................... 58

Crawford, Murphy & Tilly, Inc................ 50

LeighFisher.......................................... 56

Sherwin Industries, Inc......................... 65

ActivIdentity, part of HID Global............ 65

Crowe Horwath LLP............................. 55

LEO A DALY CO.................................... 51

Siemens..... 54, 58, 61, 62, 63, 64, 65, 68

ADB Airfield Solutions, LLC................... 61

CSSI.................................................... 55

LightGuard Systems, Inc...................... 65

Signature Flight Support Corporation... 59

AECOM................................................ 55

Delta Airport Consultants, Inc............... 50

Lone Star Specialties........................... 63

SITA..................................................... 61

Aero-Metric, Inc................................... 49

DoorKing, Inc....................................... 65

LS Travel Retail North America ............ 55

Sound View Electronics........................ 62

Air-Transport IT Services, Inc........ 58, 59, ............................................... 61, 66, 68

DWL | SmithGroupJJR | Corgan............ 50

Mead & Hunt, Inc................................. 51

Standard Parking Corporation........ 63, 69

E-ONE, Inc........................................... 52

Michael Baker Jr., Inc........................... 51

Enterprise Holdings Operating: Alamo, Enterprise, National Car Rental............ 54

Midwest Air Traffic Control Service Inc..48

SuperShuttle International/Veolia Transportation .................................... 60

Aircraft Rescue & Fire Fighting Working Group.................................................. 49 Airport Bridge Systems, LLC................ 63 Airport Business.................................. 64 Airport Consultants Council.................. 52 Airport Improvement Magazine............ 64 Airport Magazine................................. 64 airportONE.com................................... 57 Airports Council International North America...................................... 52

ERMC.................................................. 58 ESCO-Zodiac Aerospace...................... 64 Eulen America...................................... 48 FAA Runway Safety Program................ 68 Five Star Airport Alliance...................... 54 Gannett Fleming, Inc............................ 50 GCR Consulting.................................... 56

AlertEnterprise..................................... 67

Globe Composite Solutions............ 49, 57

ARCONAS............................................ 59

Gresham Smith and Partners............... 50

Argus Consulting, Inc................ 50, 55,59

Harmony Enterprises Incorporated....... 58

Arizona Airports Association................. 49

HDR, Inc............................................... 50

Asphalt Systems Inc............................. 62

Hobart Ground Systems....................... 59

Astronics DME Corporation.................. 61

HOK..................................................... 50

Atrax Group......................................... 53

Honeywell Security Group.............. 65, 66

Austin Commercial, L.P........................ 55

Hudson Group...................................... 55

AutoGate, Inc....................................... 65

Hunt Construction Group Inc................ 55

Avis Budget Group, Inc. ....................... 54

IAI - Israel Aerospace Industries........... 60

AvPORTS Group, Inc....................... 54, 58

Impact Recovery Systems.................... 66

Axis Communications.......................... 66

Impark................................................. 63

Beacon Products, LLC.......................... 61

Infax, Inc........... 48, 54, 56, 57, 59, 61, 62

Blast Deflectors, Inc............................. 58

International Association of Baggage System Companies.............................. 53

Bombardier Transportation................... 60 Bruel & Kjaer EMS Inc.......................... 62 Burns & McDonnell.............50, 55, 57,59, 61, 64, 68

International Display Systems, Inc..57, 59 ISS Facility Services, Inc...................... 58 ITT Exelis............................................. 48

Milestone Systems............................... 68 Miller Edge.................................... 57, 65 Morpho................................................ 66 National Air Traffic Controllers Assoc.... 48 New Bedford Panoramex Corporation... 62 NMC-WOLLARD................................... 63 OAG............................................... 48, 62 On Demand......................................... 60 Oshkosh Airport Products......... 52, 66, 68 Parsons Brinckerhoff........................... 56

Tensar International Corporation.......... 63 Thales ATM, Inc.............................. 48, 62 The D.S. Brown Company.................... 63 The Louis Berger Group, Inc................. 52 Thompson Contract....................... 59, 61 ThyssenKrupp Airport Systems...... 60, 63 TransCore............................................ 60 Transpo Industries, Inc................... 49, 58 Transportation Research Board– ACRP................................................... 64

Phoenix Sky Harbor International Airport................................................. 49

Transportation Security Administration..................................... 66

Phoenix-Mesa Gateway Airport Authority.............................................. 49

Transportation Security Clearinghouse...................................... 66

ProDIGIQ, Inc........................................ 68

TranSystems Corporation..................... 52

Pteris Global (USA) Inc......................... 54

TYMCO................................................ 68

QinetiQ................................................ 66

UGL Services....................................... 58

Quantum Secure.................................. 65

Unison Consulting, Inc.......................... 56

Rapiscan Systems............................... 66

URS Corporation.................................. 52

Reno-Tahoe International Airport.......... 49

Van der Graaf....................................... 54

Ricondo & Associates, Inc........50, 52, 56, ..........................................57, 58, 60, 64

Veolia Transportation............................ 60

Robinson Aviation Inc. (RVA)................. 48

Vertical Transportation Excellence (VTX).................................................... 56

Ross & Baruzzini.................................. 57

Vic Thompson Company....................... 56

RS&H................................................... 52

Walker Parking Consultants................. 56

Rubb Buildings.................................... 61

Xtreme Green Products Inc.................. 69

Safegate Airport Systems, Inc.............. 68

Yardi Systems, Inc................................ 68

Scheidt & Bachmann USA Inc............... 62

Zoeftig................................................. 59

J&B Aviation Services Inc..................... 60

CDM Smith.........................50, 55, 57, 64

JBT AeroTech, Jetway Systems............ 60

CIMC-Tianda........................................ 63

John Deere Company.......................... 62

Cinetic Sorting Corporation.................. 54

Kimley-Horn and Associates, Inc.... 51, 56

Cinetic Sorting Corporation.................. 54

Lagan Construction Limited................. 63

Searidge Technologies and NAVCANatm........................48, 49, 66, 67

COBUS Industries, LP........................... 49

Landmark Aviation............................... 59

Serco North America............................ 48

AIRPORTMAGAZINE.NET | ANNUAL CONFERENCE 2012

TagMaster North America, Inc.............. 60

PASSUR Aerospace.............................. 67

C&S Companies................................... 50

Support Sky Harbor Coalition............... 53

Schneider Electric.......................... 54, 65

Keeping Commerce in Flight Innovation is intrinsic to success in aviation. Burns & McDonnell supplies innovative thinking to every segment of the business of aviation, from terminal upgrades to fueling systems, runway paving to high-tech facilities.

Airport Innovation for the Next Century C

For more information, contact: Randy D. Pope, PE 816-822-3231 rpope@burnsmcd.com

9400 Ward Parkway Kansas City, MO 64114 816-333-9400 aviation@burnsmcd.com

Engineering, architecture, construction, environmental and consulting solutions for the aviation industry Atlanta • Chicago • Dallas • Denver • Doha, Qatar • Fort Worth • Houston • Kansas City, Mo. • Minneapolis-St. Paul • New England • Orange County, Calif. • Phoenix • St. Louis C h a t t a n o o g a , Te n n . • K n o x v i l l e , Te n n . • M i a m i • M i l w a u k e e • N e w Yo r k • N o r f o lk - H a m p t o n R o a d s , Va . • O ’ Fa llo n , Ill. • O m a h a , Ne b . Pa l m B e a c h G a r d e n s , F l a . • P h i l a d e l p h i a • R a l e i g h , N . C . • S a n D ie g o • S a n Fr a n c is co • S e a t t le • Wa s h in g t o n , D . C . • W ich it a , K a n .