Transforming to an AI-fuelled organisation

A strategy- and AI insight-led approach can help organisations transition from an AI adopter to an AI fuelled organisation

In this age, organisations need to design for agility with accountability, optimise for predictable performance, translate unknowns into knowns by scaling with speed, and reimagine existing processes with confidence. Organisations must understand costs, cascading impacts, and talent implications right from the beginning of adopting AI across functions and business units. Human-centred design is key to that understanding. It informs why multistep approaches are needed and how they can serve larger purposes of the organisation.

“The synergy between humancentred design thinking and AI leads to swifter movement from empathising to prototyping and accelerates AI adoption.”

- Prashanth Kaddi Analytics and Cognitive Partner Deloitte

Develop an AI strategy

Establish an AI vision and roadmap to guide an organisation’s AI journey towards value realisation and architecture, workforce, and governance capability building

Define a use-case -driven design process

Identify and prioritise AI use cases across businesses and functions, and develop AI business case and execution roadmap

Experiment with prototypes

Validate use case viability and feasibility and experiment with prioritised use cases through prototype development

Build with confidence

Utilise an ethical AI framework to minimise bias, provide explain-ability, and facilitate the safe usage of AI solutions

Scale for enterprise deployment

Broadly deploy and scale AI solutions across the enterprise, utilising cloud infrastructure to achieve exponential returns

Drive sustainable outcomes

Transform business and operating models and organisational design to drive adoption for stronger and sustainable outcomes