Leadership in the times of COVID-19
Own the narrative “Paint a picture of a compelling future and a path forward that your stakeholders can support and rally around.”
It is critical for leaders to own the narrative by explicitly sharing their perspective on the situation, what it means for the organisation, and also clarifying what they expect from their teams.
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At times like this it is also clear that leaders may not have the complete information and it is all right to communicate this transparently. Authenticity in communication, and being equally open about what is clear and what is not clear is critical to establish trust.
Communication is vital to engage and keep the teams energized .
