GUIDEBOOK TO VOLUNTEERISM
CONTENTS 2 ..................................................................GUIDING PRINCIPLES 3 ...........................................................REGIONS / SECTIONS MAP 5 ..............................................................OUR VOLUNTEER STORY 6 ...........................................................................VOLUNTEERISM 7 .......................................................VOLUNTEER OPPORTUNITIES 11 ..................................................................PURPOSEFUL EVENTS 12 ........................................................................TABLING & SALES 13 .........................................................................TALKING POINTS 15 ............................................................POLICIES & PROCEDURES 19
........................................................REGIONAL PROGRAM STAFF
a
[This Page] Volunteers plant trees in the Hall of Horrors in Joshua Tree National Park during the AAC’s 2nd Annual Spring Cling. AAC Member Jeff Deikis • [Facing Page] AAC member Truc Allen Media • [Front Cover] AAC member Truc Allen Media • [Back Cover] Revelers hanging out at the 2013 Hueco Rock Rodeo, AAC Hueco Rock Ranch, TX. AAC member Justin Roth / Petzl
1
// Guidebook to Volunteerism
GUIDING PRINCIPLES MISSION To support our shared passion for climbing and respect for the places we climb.
VISION A united community of competent climbers and healthy climbing landscapes.
CORE VALUES Authoritative climbing information, knowledge and resources benefit and inspire us and future generations. Advocacy and leadership advance our climbing interests and promote conservation. Community and competence strengthen and embolden us to push our limits.
PURPOSE OF VOLUNTEER PROGRAM To engage and empower volunteers toward success in a manner that supports the American Alpine Club and the greater climbing community.
ABOUT THE AMERICAN ALPINE CLUB The American Alpine Club was established in 1902 and is the national organization for climbers. Our mission is to support our shared passion for climbing and respect for the places we climb. We serve this mission by providing: QQ QQ QQ QQ QQ QQ
Information resources, including the American Alpine Journal and Accidents in North American Mountaineering Sweet member benefits, including rescue benefits and gear discounts Community programs, including social events, climbing outings, and environmental stewardship projects Grants for climbers and conservation A lodging network of climbers’ campgrounds and facilities National and international advocacy for climbers and the environment
QQ A world-class climbing library and museum The American Alpine Club offices, the Henry S. Hall Jr. American Alpine Club Library, and the Bradford Washburn American Mountaineering Museum are located in the American Mountaineering Center in Golden, Colorado. We also have a field staff, with Regional Managers deployed across the country. The AAC is organized geographically into six major regions across the US: the Northwest, West, Rocky Mountains, Central, Northeast, and Southeast. Within these regions are AAC sections. For example, the Northeast Region is divided into the Metro New York, Upstate New York, New England, and Mid Atlantic sections. Guidebook to Volunteerism //
2
REGIONS & SECTIONS
Heidi Medema I started climbing in college when a friend convinced me to try it, and just like that I was hooked! Since that fateful day I’ve been lucky enough to climb at crags all over the country. Now, living in Portland, OR, I’m just a short drive away from Smith Rock, where the AAC hosts one of our Craggin’ Classics. For two years I have been an Oregon Section Co-Chair for the AAC. The experience has been incredible! Not only do I get to meet awesome people, plan fun events, and help spread the good word, but I get to give back to a Club that has given me so much. That’s what I call a win-win!
Jeff Rueppel I joined the AAC in 2006 before what seemed like a fairly sketchy ski mountaineering trip to New Zealand’s Southern Alps for all the great membership benefits. But beyond that, supporting the AAC for me is about bringing the tribe together. Whatever the passion and the purpose – bouldering, sport, trad, committing big mountain project, or just fun – the AAC is all of those groups joined as one voice and one community. When you see me, I’ll probably have a camera in-hand, whether on foot, ropes, or skis. I photograph regularly at AAC events across the West and will be shooting the Valley Facelift and the Highball Classic this year.
3
// Guidebook to Volunteerism
Jonathon Braud
Jason Roy
I started volunteering in February of 2014. I volunteer because I wanted to get involved with the climbing
Volunteering for the AAC means I can get more involved with the climbing community by offering events and clinics to help educate the younger generation or newer
community in the Front Range and meet more climbers in the area. I am excited about where the club is heading because they are doing so much to help the climbing community grow while still bringing it closer together. They’re not only working on a national level, but also
climbers on the ethics, traditions, and practices of modern rock climbing.
bring international climbers together in events like the International Climber’s Meet in Yosemite. I keep volunteering my time because it’s a great way to stay plugged in on upcoming events and I enjoy supporting my passions. I highly recommend giving some of your time to your local organization. The payback is extremely valuable. For me, it’s memories I’ll share for a lifetime.
Nancy Savickas I joined the American Alpine Club in 1995. Like many people I joined so I could get a discount on the huts in Europe with the hut stamp; one of the big benefits at the time. In 1997, Bill Atkinson invited me to join as the New England vice chair. While Bill concentrated on the big dinner, I leaned more towards organizing informal BBQs and meets that would suit all wallets. The Mt Washington Valley Ice Fest has long been one of my favorite events, being that ice is my passion. I’ve come to know so many great people over the years; it’s been fantastic.
Dave Giacomin I have been a member of the AAC for the past 5 years. I was given the opportunity to give back to the climbing community when I asked to join as the section cochairman for the Washington, DC section. It is rewarding to me to have a blast climbing and socializing with fellow climbers, and share the climbing leadership the AAC has to offer with them. I look forward to the journeys we will go on as a club and strong climbing community. Guidebook to Volunteerism //
4
OUR VOLUNTEER STORY
Volunteers are the backbone and lifeblood of the American Alpine Club. Since our founding in 1902 volunteerism has guided every major idea, decision, effort, and achievement. We are an organization founded, influenced, and supported by dedicated and competent volunteer leaders. Today, volunteers edit the American Alpine Journal and Accidents in North American Mountaineering, serve on the Board of Directors, coordinate our Annual Benefit Dinner, and administer our grants. Section Chairs oversee all initiatives serving members locally, including Section Benefit Dinners, Send & Social gatherings, and eventually our Craggin’ Classics Series. We, as a club, are guided by a vision of a united community of competent climbers and healthy climbing landscapes. To get there, we rely upon a united corps of volunteers who take initiative, get involved, and make many individual strides—small and large—to serve their climbing communities and environments. Together we are stronger.
a 5
AAC members holding down the fort at the 10th Annual Red Rock Rendezvous in Las Vegas, NV. AAC Member Jeff Deikis
// Guidebook to Volunteerism
VOLUNTEERISM We want to see our volunteers empowered and able to take on leadership roles in the community. The AAC has launched a new campaign committed to appreciating and supporting those whom we depend upon the most. The structure of AAC volunteerism falls into these four main categories.
RECRUITING
TRAINING
In order to be successful, recruiting is necessary to build the right crew. New club members are often eager and willing to take on volunteer opportunities. The AAC relies on volunteers to step in and get their hands dirty. Some volunteers have taken on their own events, or joined a national committee. With support from Regional Managers and the Regional Welcomer, you can build a reliable network of helping hands.
Take the time to help volunteers understand their roles and responsibilities. Some people can dive right in, but others may need more information. The club will provide training for volunteer positions through the National Volunteer Leadership Summit, the Guidebook to Volunteerism and MailChimp guideline training. On the ground training for volunteers will be provided by Section Chairs, with coordination and support from Regional Manager.
ENGAGING
THANKING
Engagement is the responsibility of Section Chairs and Regional Managers. Volunteers can be engaged on a national and local level through matching interests and skills with a variety of opportunities. Engagement also looks like developing a relationship with your crew by regularly checking in and following up with them. Get to know your volunteers, figure out what keeps them coming back. The ultimate goal of engagement is to have volunteers be empowered in their roles and to foster leadership.
Thank volunteers early and often. Show them how much you appreciate their hard work. Verbally thanking your volunteers is the first order of business. And, after, and if appropriate, toss them a little swag. Event kits and the Golden office will supply you with cool, blank thanking cards to hand write notes after events.
a
Rebecca Vande Hei rallies up a crew for Send & Social. AAC Member Truc Allen Media
Guidebook to Volunteerism //
6
VOLUNTEER OPPORTUNITIES From serving on a national committee, to pouring beer for a Send and Social, we aim to strengthen our community through volunteerism. The AAC has several awesome ways to get involved. Some volunteer jobs have long-term leadership opportunities, while other positions are for a day, or an event.
THE SECTION CHAIR With the help of the club, Section Chairs are the face of the AAC who fulfil the mission to serve and support fellow members. The Section Chairs are the go-to leadership and role model of a successful section. They are the primary contact for, and interface with, all members in their section. Some sections have Co-Chairs who work together to help organize events and recruit volunteers. Regional Managers and Section Chairs work closely together to deliver the AAC mission and support their volunteers.
Section Chair Responsibilites QQ Assisiting Regional Managers in working with the Bureau of Land Management, National Forest Service and National Park Service for stewardship projects. QQ Maintaining section Facebook pages and section websites. QQ They will also work closely with their Regional Manager on section budgets and provide them with written reports. QQ Contact the Volunteer Coordinator in Golden for event kits and some SWAG items. QQ Organizing and tabling events within the Section with the assistance of volunteers. QQ Recruiting and coordinating their own army (committees) of volunteers, training them and helping maintain enthusiasm. QQ Thanking volunteers during and after events. QQ Creating and maintaining relationships with Local Climbing Organizations (LCO).
Regional Staff Support Section Chairs can expect their regional staff to: QQ Provide the training needed to achieve volunteering goals. QQ Listen and be responsive to support needs, volunteering goals, and ideas. QQ Provide existing marketing and outreach tools to serve as an ambassador of the club. QQ Help troubleshoot membership issues and answer membership questions. QQ Provide infrastructure support including nonprofit documentation, risk management procedures, and event budget approval and reimbursement.
Succession & Term Limits A successful Section Chair will be regularly thinking about who they can recruit to replace themselves. When looking for a successor, look for traits in a person that also help them be successful. They should care about the AAC, as well as the mission and vision of the club. They should be driven, self-motivated and able to communicate effectively and fairly with others. Many Section Chairs find their most productive time between 3-5 years.
7
// Guidebook to Volunteerism
VOLUNTEER COMMITTEES Cornerstone Conservation Grant The Cornerstone Conservation Grant awards money to fund projects at climbing areas around the country. Each region will have one representative on the National Cornerstone Committee. The responsibilities of committee members include: working with AAC staff and other committee members to promote the grant, evaluate applications and participate in the selection process. Regional Cornerstone Committee members will work with Regional Managers to identify pertinent projects in their area and solicit Requests for Proposal (RFP).
Live Your Dream Grant The Live Your Dream grant is a nationally funded grant that is distributed regionally. The purpose of these grants are to help climbers achieve their climbing dreams, regardless of experience or climbing genre.
Live Your Dream Committee Chair The LYD Committee Chair assists with all aspects of the Regional Live Your Dream program, including but not limited to: marketing the grant regionally, selecting and interacting with LYD committee members, constructing the grant selection grading sheet, reading all incoming grant applications, communicating with all grant applicants before, during, and after the grant selection process, narrowing grant pool for the regional selection committee, making the final call on grant recipients and award amounts, announcing and publicizing grant winners, contacting non-recipients and staying in touch with grant recipients to follow up on trip report collection.
Live Your Dream Committee Members Members of the LYD committee support the committee chair and AAC staff in functions of the LYD grant. The main responsibilities include reviewing of regional applications and assisting committee chair to finalize grant recipients.
a
[Top] AAC member Anne Altor Collection • [Bottom] AAC member Ken Etzel
Guidebook to Volunteerism //
8
Craggin’ Classic Craggin’ Classics are the most anticipated climber party and celebration of the year.
Craggin’ Classic Committee Chair The Craggin’ Classic Event Chair assists with overseeing the entirety of their region’s event. Their job will involve scheduling, fundraising, registration and marketing. That doesn’t mean you’re rolling Honnold style on the northwest face of Half Dome. Along with support of AAC staff and regional leadership, the chair will recruit a team of volunteers to help with the main components of the weekend.
Craggin’ Classic Committee The committee members are individually responsible for different components of the weekend. These functions include, but are not limited to: QQ QQ QQ QQ QQ QQ QQ QQ QQ
Food and beverage Marketing materials i.e. poster design, local posting of fliers Promotion Registration Photography Venue Entertainment i.e. slideshows, music, movies, contests Audio Visual i.e. projectors, sound system and technical help Building a clinic schedule
a 9
AAC member Mike Schirf
// Guidebook to Volunteerism
Section Events Committee The Section Dinner/Fundraising Event Annual section dinners are a geat way to raise money for AAC grants and projects, and are a really fun way to gather members of the local community. Putting on a dinner involves a team to: find a location, find a good caterer, market the event and secure donations for a raffle or auction. The dinner should have a theme which can be formal or fun, whatever best suits the needs of your section, but creativity is welcome and encouraged. This event does not necessarily need to be a dinner- if another idea seems more suited to a particular community, just run it by your Regional Manager for approval.
Regional Welcoming Position While this is more of a one-person-job, it is very important. One enthusiastic person from each section will be responsible for calling new members each month. The Volunteer Coordinator in Golden will send a monthly list to this person so that they can welcome new members to the club, as well as help to answer any questions people may have. This is also a good way to find out what volunteer opportunities exist locally in which our members may be interested, as well as let people know what about events happening in their area. This person will also be in regular contact with their Section Chair to stay current on local events. A database is available on Google Drive where members who are interested in volunteer opportunities are added. Their names, contact info and possible interests are captured here and available for the Section Chairs and Regional Managers to contact.
Board of Directors & Board-level Committees The Board of Directors is made up of volunteers. There are also several committees that are chaired by board members such as the Conservation and Advocacy Committee, ... Board members and other volunteers sit on many of these committees and occasionally have openings.
a
AAC member Truc Allen Media
Guidebook to Volunteerism //
10
PURPOSEFUL EVENTS Each AAC program or event should have a defined purpose that connects to our mission, vision, or core values. Check in with your community as well to get a feel for what they are craving. But, there’s room to be creative. If you think you have a kickass idea, run it by your Regional Manager, they may have some extra cool tips to throw a killer party. Some of the main events include: QQ climbing outings and meet-ups, either at a gym or local crag QQ Slideshows (especially related to or benefiting AAC programs such as Live Your Dream Grant), movie nights, and film festivals QQ Wilderness First Aid clinics QQ Section dinners and barbecues QQ Crag stewardship projects (can be joint events with the Access Fund, regional club, or local climbing organization) QQ Fundraisers for Section Non-profits QQ Section Dinners QQ Membership raising events We encourage all volunteer leaders to use the AAC’s guiding principles and our national initiatives as a way to start planning each activity. Some ideas to tie events back to the AAC mission and vision: QQ QQ QQ QQ QQ
11
partner with a local guide service to offer a skills clinic during your next climbing outing/meet-up: competency feature an AAC grant winner in a local slideshow: AAC grant programs; knowledge sharing incorporate a crag stewardship project into your next section barbecue or meet-up: conservation and leadership convene with local members to start a new BBQ, event or gathering: united community contact your Regional Manager with breaking information about your local crags: land management changes, development threats, or graffiti/trash: advocacy, leadership, and conservation
// Guidebook to Volunteerism
EXAMPLES OF SUCCESSFUL VOLUNTEER INITIATIVES:
Send and Socials - Cascades Section The Send and Socials are regularly scheduled gym meet-ups where AAC members and non-members climb and gather. These events include enjoying refreshments and playing games like crash-pad wrestling and table-top bouldering. AAC volunteers coordinate the events with gym staff and local sponsors. The Send and Socials have been successful in recruiting new members and building community.
Rappelling Best Practices Clinic Southern Appalachian Section AAC members developed the Rappelling Best Practices Clinic after a young climber died in a rappelling accident in 2012. The Clinics are free knowledge-building workshops run by trained volunteer instructors (AMGA, SPI or higher) with a set curriculum. AAC volunteers work with guiding services, gyms, and local climbing organizations to deliver the clinics.
Meetup.com: Colorado Climbing Posse - Front Range Section The Front Range Section in the Rocky Mountain region has set up a successful Meetup group that quickly attracted well over 100 members. The group was set up through meetup.com and has been a great tool for people to gather and climb together. Building this kind of community is a great way to interact with members and the climbing community.
Keys to Successful Events QQ Plan ahead. Most events need at least 6–9 weeks for successful organization and marketing. Some Section Chairs try to build out a calendar of proposed events a year ahead of time. QQ Consistency matters. Try to keep venues and times of year consistent for annual events and consider building monthly programs on a regular schedule (Send and Socials on the first Tuesday of the month, for example). QQ Reward membership. Events and programs can be open to all, but try to always reward AAC members with priority registration and discounted prices. Consider building membership options into the pricing structure for your events. QQ Start small. Events can take a while to gain traction. Don’t be disheartened! Sometimes it’s better to start small, get your systems dialed, and then try to expand. QQ Ask for help. Communicate with your fellow volunteers, Regional Manager, and the Volunteer Coordinator. Let us know what you need to be successful.
a
[This page , Top] AAC member Alex Hooks • [This page , Bottom] AAC member Mike Schirf • [Facing page] AAC member Truc Allen Media
Guidebook to Volunteerism //
12
MEMBERSHIP RECRUITMENT & EVENTS SETTING UP THE TABLE Most of you have probably seen what an AAC table looks like at events you’ve attended or perhaps even ‘(wo)manned’ a table yourselves. This is what is in included in a tabling kit: QQ QQ QQ QQ QQ QQ QQ QQ
AAC banners AAC table cloth (To be checked out from Volunteer Coordinator in Golden- see ordering procedures on page 15) Guidebooks to Membership (GTM) American Alpine Journals (AAJ) Accidents in North American Mountaineering (ANAM) Stickers Membership sign-up brochures Blank thank you cards
Typically, the table is pretty simple and you can configure to your liking, as long as it is neat and inviting.
ENGAGING PEOPLE Obviously, we don’t want to harass people, but it seems that people are curious when they walk by the table, so it’s okay to engage them to start the conversation. Begin with something like, “how’s it going, are you familiar with the American Alpine Club?” Some people will keep walking, but you’d be surprised at how many actually stop and want to talk about the club, or don’t know about the club. Use your own judgment about engagement.
SIGNING PEOPLE UP FOR THE CLUB At this time, the sign-up brochure is the most straightforward and easiest way for us to track of sales. There is a place for a person’s information including credit card data. KEEP THIS IN A SAFE SPOT!!! After the events, gather up the forms and mail them, along with cash and checks, to the Volunteer Coordinator in the Golden office. Square credit card readers are available from the Volunteer Coordinator, who will train you on proper usage.
a 13
AAC member Mike Schirf
// Guidebook to Volunteerism
TALKING POINTS Some people perceive us as a mountaineering club, rescue insurance company, or elitist alpinist society. So what do you say when someone asks “What does the AAC do?” The answer is pretty simple... TOGETHER WE’RE STRONGER... and here’s how:
Grants: We send each other on amazing trips that challenge us, improve our skills, and inspire others. Even though we have several grants, people love to hear about the Live Your Dream Grant because it’s available for climbers of all disciplines and levels. These are regionally distributed grants for climbers in your area to get FREE MONEY to go on climbing trips. These things kind of sell themselves. Information on all of the grants is available on the AAC website.
Lodging: We build and maintain campgrounds where they are needed most. The AAC provides lodging to climbers in strategic locations everywhere. We currently own and run the Hueco Rock Ranch, Grand Teton Climbers’ Ranch, and the brand-spanking-new New River Gorge Campground. We are also building and running a new campground in the Shawangunks in New York state. If we don’t own or run the facilities, then often we partner with facilities to bring discounts to all our members (up to 50%).
Rescue: We rescue each other when things go wrong. Many people will want to know about the Rescue “insurance”…well, it’s not really insurance, we try and communicate that it’s more of a benefit. Each member automatically receives up to $10K in rescue benefits. That’s $5K domestic and $5K global. For the international portion we partner with Global Rescue. Just call Global Rescue if you’re in trouble in the backcountry and we will cover the first $5K of the rescue or evacuation.
Library: We collect, preserve, and share climbing’s legacy. This is one of the most underused “selling” points and benefits for members. We have the world’s largest climbing library. Everything from up-to-date guidebooks, first edition mountaineering journals, dvd’s, anything and everything mountains and climbing. Some people don’t realize they get to check out up to 10 books and 5 dvds at a time for 28 days, or more. That means when you plan your trip to Hueco/the Red/Patagonia/Hyalite you can check out the guidebook and take it with you. Our librarians will also do research for you…it’s freaking awesome!!!
Conservation: We work together to keep our climbing areas healthy and clean. Our Cornerstone Conservation Grant allows local climbing organizations, inspired individuals, and anyone who wants to improve climbing areas an opportunity to make a difference through these funds. Previous grant winners have installed permanent pit toilets, improved trails, reclaimed campsites, installed informational kiosks, and much more.
Discounts: We come together, providing great resources and discounts for each other. A huge perk some people seem to be sold on are the gear/clothing discounts. We partner with over 80 companies to bring discounts to members at up to 65% off. The most popular discounts are 20% off at Patagonia and Mountain Hardware.
Publications: We contribute to books that record our climbing history and keep us safe. The AAC publishes three separate publications each year: the Guidebook to Membership, the American Alpine Journal, and Accidents in North American Mountaineering. These books have become hallmarks of climbing literature and are some of the most anticipated and respected climbing publications printed.
Craggin’ Classic: We gather to share stories and unite the tribe. Regional Craggin’ Classic events are hosted, and run, by the AAC with the goal of promoting climbing competency through clinics, and stewardship through local conservation projects. We also organize these events to promote our community to share with the tribe.
Guidebook to Volunteerism //
14
A FEW POLICIES & PROCEDURES I.
Volunteer/Staff Communication Your Regional Manager and the Volunteer Coordinator in Colorado are your primary points of contact. They are here to make your life easier, and to provide you with the tools you need to be successful. If you are in need of supplies, or support, just shoot an email, or call, and the AAC will help you the best they can.
II. Event Planning Most AAC community events are initiated, organized, and managed by volunteers. These steps will get you started:
1. Write up your event idea and share it with a Regional Manager. Just a quick email that outlines what, when, where, how, and why. 2. Will the event cost money to put on? Can the event be used as a fundraiser for the Live Your Dream Grant or another local AAC initiative? Put together a simple event budget and run it by your Regional Manager. 3. Do you need marketing materials or swag? Include this request in your event budget. See the procedure for ordering materials below. 4. Nail down the details: finalize the date, time, and cost; secure the venue; secure any equipment and make a plan for food/refreshments. Try to establish a relationship with local vendors, breweries and restaurants to have food and refreshments donated where possible to help offset costs. 5. Recruit volunteers to help during the event. Try to recruit a dedicated event photographer whenever possible as great pictures from events are invaluable. 6. Put together a marketing schedule: AAC regional email blasts go out on the first Tuesday of the month; consider timing for a Facebook event listing, making Facebook posts, and other forum posts/direct emails. III. Fincancial Procedures Each Regional Manager has an annual budget to support local events, Section-wide activities, and regional programs. 1. Talk with your Regional Manager to decide on an event budget ahead of time. 2. Your Regional Manager can pay for some up-front expenses via credit card if needed. 3. Direct event expenses from an approved event budget can be reimbursed to you. Please fill out a check request
15
// Guidebook to Volunteerism
form and submit this form to the Volunteer Coordinator in Golden. Please copy your Regional Manager on the email request. Most reimbursement checks take 3–4 weeks to process. 4. Please include a digital photo or scanned copy of your receipts with your reimbursement check request. Please keep hard copies of these receipts for your records. IV. Marketing an Event We have three online tools available for event marketing and promotion: 1. Mailchimp email to your section, region, or targeted to a specific city, county, or state. Unless there are special circumstances, local event notices only go out once a month on the first Tuesday of the month. Plan in advance! 2. Facebook events/posts. Volunteers run section Facebook pages. Regional Managers run region-wide Facebook pages. The Marketing Department in Colorado runs the national Facebook page. 3. Event Calendar on the AAC website is updated via your regions Google Calendar. Inform your Regional Manager of other locally relevant events. Fliers and posters are also a great way to promote your event. Please see the Brand Guide for guidelines and templates for creating AAC-branded assets. The link for the Brand Guide found on the Press Room Page of the AAC website. Contact your Regional Manager for approval on all event promotional material i.e., posters, MailChimp, fliers. Work with your Regional Manager to determine the timeline and responsibilities for promoting your event. Please remember to include the following elements in all event announcements: 1. Date and Time 2. Cost 3. Location 4. Brief description of event: who, what, why 5. Link to more information 6. Photo(s) and Photo credits V. Ordering Event Materials and Swag Occasionally we have promotional items available for community events to be used for door prizes, volunteer rewards, membership incentives, and fundraising activities. To order swag and/or event-kit items: 1. Email your Regional Manager with requests for SWAG pertaining to certain events (i.e., raffle items, silent auction items, etc.). 2. Email the Volunteer Coordinator (copy your Regional Manager) in Golden with orders for other event materials (i.e., Guidebooks to Membership, Stickers, AAC hats, t-shirts, etc.). Plan ahead. Please allow at least 10 business days from the day you order materials to ensure your package gets to you on time.
AAC_RR_CRAGGINNRG_R1V1_052914.indd 1
a
8/20/14 12:53 PM
AAC member Jeff Deikis
Guidebook to Volunteerism //
16
VI. Risk Management Section leaders must obtain signed release and waiver documents for all AAC events. We use an online waiver system called EZWaiver that works well for events in which attendees register ahead of time. Otherwise, please print out paper waivers for distribution at your event. Following the event, all signed waivers need to be mailed to the Volunteer Coordinator in Golden, Colorado for filing. VII. Taking Payment/Registration at Events The AAC can accept cash, checks, or credit cards. If you are going to be running an event where credit card payments are needed, please work with the Volunteer Coordinator or your Regional Manager to get set up with the Square system for smartphones or tablets. If you have event income, please fill out an Income Deposit Form and mail checks and/or money orders (no cash in the mail, please) to the Volunteer Coordinator. All form are available from the Volunteer Coordinator (i.e., check request forms): American Alpine Club Attention: Volunteer Coordinator 710 10th St. - Suite 100 Golden, CO 80401 Events like weekend outings or section dinners that require pre-registration and payment ahead of time can be set up through the AAC online store. Your Regional Manager can help set this up for you.
17
// Guidebook to Volunteerism
YOUR SUPPORT TEAM
EDDIE ESPINOSA
Northwest Regional Manager eespinosa@americanalpineclub.org
JEFF DEIKIS
Western Regional Manager jdeikis@americanalpineclub.org
REMY RODRIGUEZ Volunteer Coordinator rrodriguez@americanalpineclub.org 303.384.0110 ex. 118
LISA HUMMEL Northeast and Southeast Regional Manager lhummel@americanalpineclub.org
ADAM PETERS Rocky Mountain and Central Regional Manager apeters@americanalpineclub.org
KEEGAN YOUNG Regional Programs and Development Director kyoung@americanalpineclub.org
Guidebook to Volunteerism //
18
710 10th Street, Suite 100 Golden, CO 80401