3 minute read
AAH (All About Horsham) Magazine January 2025
Courtney Green Lettings Scoop National Award
Courtney Green Lettings is officially the best lettings agent (single branch) in the UK.
The agent, based in the Carfax in Horsham, received the recognition at the Best Estate Agent Guide Awards 2025. The award was given for outstanding marketing, service and results in the category of ‘Best Lettings: Single’.
Best Estate Agent Guide, working with industry experts Property Academy, a business development company and market data specialists TwentyEA, analysed the performance of every lettings agent in the UK, tracking key property statistics such as number of lets agreed, new instructions, time taken to agree those lets and the contents of adverts, as well as assessing comments and scores left by customers on Google Reviews. The result is unbiased evidence of the best performing agents, statistically and through customer satisfaction.
The impressive result is echoed by property portal Rightmove, which shows that Courtney Green Lettings has been No.1 in postcodes RH12 and RH13 for the last four years.
Lettings Manager Rob Knapp said: ‘I am immensely proud of our tight-knit team, where all aspects of the lettings process are handled in-house and everyone plays a vital role in ensuring the success of the department. At a time where the market has proved challenging, and with legislative changes looming next year, the level of service and advice that we offer is more important than ever. Winning this award is recognition for a job well done and we are looking forward to building on this success in 2025. Being an independent agent gives us the freedom to offer the market something different when it comes to tenants and landlords. We frequently receive feedback that we are responsive, approachable and break the mould of the usual agent. With a personal, face-to-face approach, we ensure that we are always available to deliver a superior service to all, including property management, rent collection and compliance management.’
Courtney Green Lettings, established in Horsham for more than 30 years, operates within a 10-mile radius of Horsham. Their nine-strong team of property experts, led by long-standing Director Jon Evans, all live in the Horsham area and have unrivalled local expertise and years of property knowledge.
In the six-month period that the judges collected data, Courtney Green Lettings received over 3,000 enquiries, agreeing 82 lets in that time. Senior Negotiator Freddie Wilson said: ‘I pride myself on making sure that every enquiry we receive is responded to (all 7,000 of them this year!) and this award validates those efforts. I meet so many people every day and always wish we had more properties to let, as the demand far outweighs supply. With ever-changing market conditions, legislation changes and constant challenges, we have been adapting and incorporating new processes to simplify the application process for new tenants and continue to deliver the best service to our landlords.’
Further information: Visit us at: 25 Carfax, Horsham, RH12 1EE
Sales: (01403) 252222
Lettings: (01403) 252200
lettings@courtneygreen.co.uk
