Aaron Nasseh - ISO & Agent Partner Programs by Aaron Nasseh

ISO & AGENT

SALES PARTNER PROGRAM

AGENDA

 Processing Solutions ………………………………….……..………. 03  Partnership Program ..…..……………..……………………………. 12  Boarding Platform …..……………….…….………….…….…….….. 19  Merchant Support ………………….…….…………………………… 23  Value Added Solutions ……………..……………………………….. 26

Processing Solutions One platform for getting paid in person, online or on the go.

POINT - OF - SALE TERMINALS We provide unsurpassed terminal compatibility for countertop, wireless and PIN pad units, ensuring support for 90% of hardware brands and models that are PA-DSS certified with TSYS.

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POWERFUL DEVICES Next generation, innovative POS hardware provides the latest technology and security, even for the most demanding merchants.

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MULTI - CONNECTIVITY OPTIONS Dial, IP, Bluetooth and Wi-Fi, ready to accept EMV, MagStripe, NFC and mobile wallets including Apple Pay and Android Pay.

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P2PE SECURITY Point-to-point encryption (P2PE) secures card data and can reduce or eliminate PCI from merchants’ scope.

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INTEGRATION & SUPPORT On-demand file builds, multiple front-ends and direct TSYS integration, backed by 24/7 expert Technical Support.

MOBILE PAYMENTS Find freedom with an integrated hardware add-on and app that allows merchants to securely swipe or enter payment information on a cellular-connected mobile device.

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AFFORDABLE HARDWARE Cost-effective add-on that lets merchants go mobile and accept smartphone or tablet payments from virtually anywhere.

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EASY-TO-USE Simply plug in, swipe and get paid. Perform sales and refunds with quick, easy-to-use and flexible transaction management functions.

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SECURE & RELIABLE Encrypted card reader is a secure solution that is compliant across a multitude of smartphones and tablets.

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ONLINE REPORTS Access transaction history, detailed sales reports, download monthly statements and more to manage accounts more efficiently.

GLOBAL ECOMMERCE PLATFORM Experience worldwide connectivity with a powerful global acquiring platform focused on eCommerce, mCommerce, in-app payments and other card not present businesses.

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GLOBAL PAYMENT GATEWAY Direct US, Canadian and European connectivity, in addition to over 130+ acquiring partners worldwide.

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MULTI - CURRENCY SOLUTIONS Price and sell in over 80 currencies and settle locally. Includes a wide range of local and alternative payment options.

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LOCAL PAYMENT OPTIONS Accept a wider range of localized card brands, plus UnionPay credit and PIN debit, the world’s fastest growing bank card.

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MODULAR & SCALABLE Add powerful merchant services on demand, including Smart Transaction Routing, Auto Account Updater, Tokenization and Chargeback Management. 6

B2B SOLUTIONS Service larger volume accounts with higher profit margins. We provide the business to business vertical with a comprehensive suite of gateway, reporting and support services.

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LEVEL 2 AND LEVEL 3 SUPPORT Fully supports Level 2 and Level 3 corporate purchasing requirements.

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INVOICING INTEGRATION Integrate payments into major accounting, ERP or CRM software. Speed up receivables and improve cash flow.

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MULTIPLE GATEWAY OPTIONS Access B2B accounts with a proprietary gateway or major third party gateway solutions.

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ENHANCED SUPPORT In-house development team provides ease of integration and seamless client experience. Dedicated, VIP sales relationship management for these large volume B2B clients.

PREFERRED POINT - OF - SALE SYSTEMS We’ve partnered with leading point-of-sale system vendors Paradise POS and Poynt to offer preferred pricing and simple integration. The Paradise POS system is a complete wireless peer to peer database driven point of sale solution.   

Easy to set up and use, fast to learn iPad-based system Retail or restaurant; any business can use Paradise POS Lightning fast, checkouts will not be slowed down

The Poynt Smart Terminal is an all-inone smart device merchants will actually want to have on their counter.    

EMV, MagStripe and NFC for Apple Pay, Android Pay and more View reports, refunds and settle from the smartphone app Transact anywhere with 3G and WiFi connectivity Plug and play with many peripherals

Seamless integration with our processing solutions. Our valued partners benefit from robust and proven POS systems to better secure more merchant sales and ultimately, higher revenue.

INTEGRATIONS & THIRD PARTY SOLUTIONS FULL INTEGRATION

SEMI- INTEGRATION

THIRD PARTY VENDORS We’ve also partnered with successful and reputable third party vendors to offer a variety of processing solutions that fit your merchants’ unique needs. No matter what product your merchants need, we probably have the solution.

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Integration with ECRs, tablets, kiosks and more Simple API for POS system to call terminal, receive response. Secure EMV processing Full P2P encryption for ultimate security

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Limits PCI scope Connects directly to processor for direct card data handling Compatible with wide range of POS systems and software Eliminates on-site back office server requirements Eliminates middleware gateway to save on licensing fees

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Poynt QuickBooks Verosa Unattended Cashless Vending Paradise POS Authorize.Net Actum Processing See more at: http://bit.ly/tsys-var

PAYFAC & INTEGRATED PAYMENTS We address the needs of PayFacs, ISVs and VAR technology partners to provide integrated payment processing to merchants worldwide. PLATFORM PayFac Platform and Program

Enables Seamless Payments

Integrated Payments Platform

 Automatically enables payment processing immediately upon signing up for an organizations’ core service or platform.

Delivers Frictionless Onboarding  Real-time, API-driven onboarding reduces complexity, cost and time to market, and ensures a frictionless onboarding experience.

Ensures Compliance  Ensures organizations meet card brand guidelines and comply with all regulations for payment aggregation.

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Offers Scalable Risk and Control  Scalable solution, balances risk and control through 3 different program levels, based on organizational requirements.  For more complex business requirements, our developers can custom engineer a compatible solution.

ISV-Focused Solutions  Supporting referral, ISO, PayFac or combination thereof, offering a wide variety of à la carte solutions to ISV partners.  Omni Channel Capabilities: Card Present and Card Not Present solutions.

Easy to Integrate Technology

 API for seamless, rapid integration, a developer portal with APIs, sample code and FAQs, plus access to integration specialists.

Flexible Processing    

Semi-integration, no need for added gateway or middleware. Cloud integration for cloud or tablet-based POS systems. Mobile integration for iOS and Android. In-App payments for managing Apple Pay and Android Pay.

Robust Security

 EMV certified solutions with access to consulting, technical support and training.  Point-to-point encryption (P2PE) encrypts card data and can reduce or eliminate PCI scope.

COMPETITIVE PROGRAMS CREDIT SURCHARGE Allows merchants to easily apply surcharges to credit card transactions, in accordance to bank card regulations.

DYNAMIC CURRENCY CONVERSION DCC gives the option of converting a foreign transaction to the merchantâ&#x20AC;&#x2122;s home currency at the point of sale.

NEXT DAY FUNDING Next Day Funding with an 11pm EST extended cutoff time allows your merchants to keep a healthy cash flow.

SUB-AGENT PROGRAM Grow your portfolio and increase revenues by easily managing your own agents.

Partnership Program More choices, better service. Putting our partners first.

TRAINING & SALES TOOLS SALES PORTAL

LEARNING CENTER

We offer a proprietary sales partner portal with full visibility to vital information needed to run your business.

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MARKETING RESOURCES Online Training Strengthen your knowledge and grow your portfolio with live training webinars and a large library of on-demand courses.

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Pricing 101 New Partner Orientation Statement Analysis Sales Techniques Merchant Services 101 Online Application Products & Technologies PCI Compliance Credit & Underwriting

Customizable marketing materials for numerous sales verticals help you sell more, online or in-person.

BACK- OFFICE TECHNOLOGY Proprietary technology designed to simplify onboarding, ensuring a smooth throughput of applications from submission to completion.

PARTNER SERVICES & SUPPORT Providing valued sales partners with a fully-staffed, robust partnership support.

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RELATIONSHIP MANAGEMENT Dedicated Relationship Manager and Partner Services are committed to growing the relationship. We offer assistance with applications, underwriting/risk, interchange questions and more to ensure your success.

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PARTNER SUPPORT A priority-driven Partner Support team provides a rapid response for escalations from your merchant base. Plus, get support for POS compatibility, additional file builds, application changes after approval and much more.

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SALES TRAINING & ENABLEMENT We provide a dedicated trainer and an online sales training portal, plus cost comparison tools, RFP support, pricing strategies and more.

SALES PARTNER REPORTING PORTAL Get deep access with a powerful reporting and management portal and improve your business. Data includes merchant volume history, interchange qualification, chargebacks, boarded but not processing, signed volume reporting, volume by sales agent and more. Advantages:

Our online portal provides partners full visibility to vital information needed to run your business.

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Visibility to sales, application, commission and merchant data used to monitor and manage sales staff and revenue

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Provides partners with a portal to manage their entire sales and merchant activities

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Automates Taxpayer Identification Number (TIN) Matching, Underwriting and File Build processes for same-day approval and boarding

ISO REGISTRATION SERVICES ISO REGISTRATION SUPPORT We provide full ISO registration sponsorship for qualified partners, plus assistance with compliance management.

BRANDING SERVICES Promote your brand by adding your corporate identity to applications and statements, terminal kitting and merchant reporting.

Custom Solutions Tailored For Your Organization

LEGAL & PAPERWORK ASSISTANCE Qualified partners have access to sponsored ISO registration, plus assistance with compliance management.

BOARDING SUPPORT Benefit from full system access to key, submit and board merchant apps, plus access to build your own files.

We support our partners throughout the entire ISO registration process and implementation to enable advantages such as tailored branding, enhanced access to data, control of merchant billing, application and terms of service, plus back office processes.

IMS & ECONNECTIONS DEVICE IMS gives you the ability to build new terminal files, plus make updates to current ones.

IMS

Advantages:  Manage merchant downloads – you are in full control  Access new terminal types and app versions  View your merchants’ PCI status with ease  Provides added value in helping secure new merchants

ECONNECTIONS: Registered partners can access our processor-level reporting tool. Increase productivity with real-time merchant transaction data:  Clearing and settlement information  Standard and custom reports in daily, weekly, and monthly formats  Monthly merchant billing statements 17

INTEGRATION APIs & DEVELOPMENT ISV and VAR partners receive best of breed technology and access to APIs and SDKs for a variety of integration options, enabling growth in a rapidly evolving payments landscape.

Semi-integrated POS Solutions

Integrated Software Vendors

Payment Facilitators

Enterprise Software Resellers

APIs & SDKs Product Management Integration Support Developer Portal

Cloud & Mobile Apps

In-App Payments

Boarding Platform Seamless. Frictionless. Same-day boarding.

FRICTIONLESS MERCHANT ONBOARDING An API-driven boarding platform provides an automated, real-time and seamless client onboarding experience.

1 WEBAPP DIGITAL APP Condensed tabletfriendly application .with eSignature

APPLINK API

ONLINE REPORTING

AUTOMATED UNDERWRITING

LIVE PROCESSING

API-driven, hosted application submission platform

Sales portal tracks progress and ensures .real-time alerts

Quick approvals and same-day account .boarding

Rapid programming, deployment and .activation

From application to live processing in as little as one business day.

WEBAPP WebApp is an online application submission portal for your computer, tablet or smartphone. This easy-to-navigate system boasts a smooth data entry process, integrated eSignature for prompt turn-around and a convenient document attachment module. It makes your boarding process effortless.

Advantages:

A concise, 2-page online application is integrated with our auto-underwriting platform to facilitate same day boarding.

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Faster, more efficient application process

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Eliminates common data entry errors

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Embedded eSignature for in-person signing on tablet

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Full reporting at a glance including status and history

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Offline application importing and exporting into Excel

APPLINK API AppLink is a clean and simple API to immediately onboard new merchants from your website or CRM. Easily and securely send applications from your environment to our onboarding system. Ensure a seamless, frictionless and efficient experience with real-time MID response for your merchants.

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AppLink’s Application Programming Interface (API) consists of code for developers to easily interface with our platforms.

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Seamless onboarding approval and client activation

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Platform agnostic and programming language independent: Microsoft.NET, Java, Python, Ruby and PHP

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Web-based management console allows you to view previous submissions or manually submit apps

Merchant Support Exceptional customer support. Unmatched service.

MERCHANT SUPPORT 

NORTH AMERICAN CLIENT CARE Our experienced staff in Arizona delivers support for high levels of client satisfaction and reduced attrition. We also provide Second Level support managed by Special Operations.

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TECHNICAL SUPPORT Available 24/7/365, our Technical Support team provides assistance with terminal management, troubleshooting, broken equipment, help with settling and reporting, or feature changes.

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MERCHANT RELATIONSHIP MANAGEMENT For high value merchants with unique needs beyond traditional support. Experienced Merchant RMs build lasting relationships and provide a single point of contact.

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CLIENT LOYALTY Loyalty assists with retention needs and re-pricing questions to reduce attrition. The team handles both inbound calls and proactive outbound surveys and communications.

MERCHANT SUPPORT 

VALUE ADDED SALES Merchants can order additional supplies, new hardware or a new service through VAS. Earn additional revenue by promoting a host of solutions that benefit your clients.

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VOICE OF CUSTOMER AND NPS INITIATIVES Merchant satisfaction is monitored through proactive communications and surveys. Our Net Promoter Score (NPS) initiative ensures an overall positive client experience.

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DEPENDABLE INFRASTRUCTURE Operations and IT constantly monitor and perform maintenance to all networks and systems to ensure that Service Availability SLAs and standards are met.

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RISK MANAGEMENT Effective risk management solutions and chargeback handling. A suite of risk monitoring tools and dedicated staff ensure fraud reduction, loss prevention and adherence to industry regulations.

Value Added Solutions Delivering greater value to keep your clients satisfied.

MERCHANT REPORTING PORTAL A robust online merchant account reporting and communication portal that provides businesses with timely, critical information, plus 24/7 self-service support.

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POWERFUL REPORTING Real-time authorization and batch data, monthly statements and credit/debit sales trends. Exports compatible with all major accounting software.

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DASHBOARD OR “DEEP DIVE” Review transaction information online, at a glance. Dig deeper into sales and refunds by viewing complete transaction details and history.

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PROACTIVE MANAGEMENT Merchants receive optional daily email alerts to stay on top of their business goals, plus better manage chargebacks and disputes.

ANALYTICS & SOCIAL MEDIA DASHBOARD Business Coach is an all-in-one data analytics and social media monitoring dashboard. It highlights key sales metrics, insights to make better business decisions and provides easy access to customer reviews and online ratings.

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BUSINESS ANALYTICS & SALES TRENDS

Displays how many new customers visited in the past week, which customer segments are spending more, average dollar spend vs. competitors and much more.

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SOCIAL MEDIA REPUTATION MONITORING

Consolidates social media reviews into one simple dashboard. Alerts merchants when a customer review is posted on popular sites like Facebook, Yelp and Google+.

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PARTNER RETENTION TOOL Reduces attrition by including up to 3 years of transaction data with full analytics, data your merchants will never want to lose.

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PARTNER REVENUE DRIVER Allows you to earn recurring monthly revenue from your existing and future portfolio by offering this smart tool.

BUSINESS DISCOUNTS PROGRAM A unique business discounts program provides SMBs with thousands of dollars of potential annual savings on everyday office supplies, computers and electronics, hospitality and travel services, and more.

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EXCLUSIVE DISCOUNTS Deep discounts on courier & shipping, office supplies, computers & electronics, car rentals, hotels & hospitality, legal services, and more.

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FREE TERMINAL REPLACEMENTS With the program, merchants pay absolutely nothing to replace their terminal for as long as they remain a program member.

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FREE & DISCOUNTED PAPER Convenience and savings by delivering free paper rolls to merchants at no cost. Additional POS products can be purchased at reduced cost.

MERCHANT CASH ADVANCES Access to funding is critical for business owners. Our cash advance solution makes it easy for merchants to get it. Provide this critical value add while building a longer term client relationship.

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QUICK AND SIMPLE Helps merchants get the funds they need for any type of purchase. An easy application process makes funds available in less than one week.

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SPLIT FUNDING AVAILABLE Offer the flexibility to choose from a wide variety of cash advance companies already integrated with our platform.

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REFER OTHER LENDERS Working with another cash advance company? Our back-office processes make it simple to refer your preferred provider.

About Us: Aaron Nasseh is the founder and Chief Executive Officer at Finical Inc. His extensive sales and management experience includes having previously served as the General Manager of CardPayment Solutions and Vice President of Sales at iPayment Inc.

THANK YOU!