Aquanova Aries 1800 Product Care & User Operating Instructions
Abacus Healthcare Services Ltd, Unit 1 Millennium Way, High Carr Business Park, Newcastle-under-Lyme, ST5 7XE Tel: 01782 569330 Fax: 01782 569349 Sales: 0800 454810 www.abacushealthcare.co.uk e-mail: service@abacushealthcare.co.uk
Technical Product Specification Minimum rim height Lift range (combined) Fill volume Time to fill Total weight (including 80kg patient) Electric/hydraulic motor Electrical Minimum dimensions (w_h_l) Maximum dimensions (w_h_l) Internal dimensions (rim) (w_d_l) Internal dimensions (base) (w_d_l) Safe working load (bath)
580mm 400mm 268 Litres 4.0 min at 2 bar pressure 230kg 300 Watt 24 Volt DC battery/transformer 800_630_1800mm 800_1000_1800mm 550_440_1600mm 520_440_1300mm 150kg
Dimensions
630mm
1600mm
440mm 600mm
800mm
1800mm
1000mm
800mm
1800mm Fig. 1
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Abacus Healthcare Service Limited COMMISSIONING CERTIFICATE This is to confirm that the Aquanova Aries Aquanova Leo1800 BathBath Serial No: __________ at ________________________ __________________ __________________ __________________ ____________ has been commissioned on the __/__/____ the Guarantee expires on the __/__/____
Signed by:
Date:
_____________________
________________________ Abacus Healthcare Services Ltd, Unit 1, Millennium Way, High Carr Business Park Newcastle under Lyme, Staffordshire, ST5 7XE Tel: 8693 Fax: Fax:01782 0870 569349 770 8698 Tel: 0870 01782770 569330 email: info@abacushealthcare.co.uk email: info@abacushealthcare.co.uk
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Warranty Our bath products are guaranteed for a period of twelve months from the date of commissioning. All parts are covered against defects that may arise as the result of faulty materials, inferior workmanship or construction. The baths are not covered for any problems that may arise from the installation or site planning unless carried out by engineers from Abacus Healthcare Services Ltd. Any consequence arising from unskilled or incorrect handling of the product is not covered by this guarantee.
The following items, when supplied by Abacus Healthcare Services Ltd are guaranteed for a period of twelve months from the date of supply for the parts only (labour costs are not covered). • Taps and mixers • Shower hoses, shower heads and shower brackets. • Flexible pipes including waste outlet, hot and cold supply. Hot and cold taps and mixer taps are proprietary fittings and as such carry a standard manufacturer’s warranty. Note: Thermostatic mixing valves must be adjusted for the appropriate discharge temperature by the installer. These require regular maintenance for which Abacus engineers are available.
• Electrical All electrical components fitted to Aquanova baths are CE marked to comply with current European Standards. Electrical items must not be replaced with alternative components without the authorisation of Abacus Healthcare Services Ltd. Failure to obtain such authorisation will exempt the Company from any liability to action for further failure.
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Safety Instructions Always ensure the equipment is operated by trained staff. Regularly clean the bath using non-abrasive cleaners. Always ensure the mains electricity is switched on. Always have the equipment serviced regularly (see Service Level Agreement). Always keep users hands away from moving parts. Always ensure the shower head is returned to it’s holder when not in use. Never use the bath for any purpose other than that it has been designed. Never leave the bath with the platform in a raised position. Never allow other equipment such as hoists to contact the bath forcibly as this may cause damage. Never allow items such as the shower head to remain beneath platform when raising the bath.
Whirlpool use and safety Ensure you have a minimum of 50mm of water above the highest jet before switching on your whirlpool. Check, especially after the children have used the bath, that they have not pushed small toys or other objects into the jets or suction fitting. Check regularly that all debris is cleared from around the suction fitting. Switch off your whirlpool at the RCCB after use. Ensure that adequate access is left for maintenance and servicing. Do not switch on your whirlpool without any water in the bath since this will damage the whirlpool pump. Do not use large amounts of standard bubble bath in the water since this will fill the room with soap bubbles. Do not run unmixed hot water directly on to the suction fitting. Do not let anything cover the suction fitting during use, especially you. Do not try to put your finger in a jet whilst the whirlpool is working. Do not leave children unattended in the bath with the whirlpool system switched on. Do not wash your hair in a bath fitted with a whirlpool system when the system is working. Do not wash animals in a bath fitted with a whirlpool system. Do not modify your whirlpool in any way. This would result in the guarantee becoming invalid and could result in the system becoming dangerous.
Maintenance After each use:
Dissolve a sterilising tablet into the bath water prior to sending the water to waste. Clean the bath and fittings using a soft cloth and non abrasive cleaner with anti-bacterial agent.
Monthly:
Whirlpool sanitisation using Abacus Healthcare approved cleaner.
Annually:
Servicing by an approved company in accordance with the manufacturer’s instructions.
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Operating Instructions 1. To close the pop up waste rotate the chrome turn handle clockwise until the waste plug locates in the outlet (fig. 2).
Fig. 2
2. With the bath in the lowered position fill the bath with water to your required level.
3. Check the temperature of the water.
4. Set the bath level at the height appropriate for transfer of the bather (as low as possible for an ambulant transfer or raised to allow access for a portable hoist) (fig. 3). Fig. 3
A
A: Ambulant
B B: Ceiling Track Hoist
C
C: Mobile/Portable Hoist Fig. 4
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Operating Instructions (continued) 5. Allow/assist the bather to transfer into the bath.
6. Raise the bath, full of water, by pressing and holding the icon on the membrane pad on the bath rim (fig. 5).
7. When bathing is completed lower the bath to the position as in 4, for easy transfer (ambulant or hoist) by pressing and holding the icon on the membrane pad on the bath rim (fig. 6).
8. Allow/assist the bather to transfer out of the bath (see transfers - fig. 4).
9. Assist to towel dry/dress the bather.
Fig. 5
10. Empty the bath using the pop up waste turning handle.
10. Make the bath ready for the next bather (clean, disinfect etc).
Fig. 6
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Service Level Agreement As the manufacturer of your bath we are able to offer a unique range of services, which, due to the modular construction of the bath will extend the working life of the bath and provide a cost effective solution to protect your investment by offering the prospect of upgrading your bath to the latest specification.
Abacus Service Plans There are three foundation plans, which can be added to or modified to personalise service cover to meet the needs of the individual customer. They are based on an evergreen contract, which will be renewed automatically so that cover is always in place.
Minimum Cover Recommended: Where the usage is relatively low and bathing facilities whilst important are not critical on a daily basis. Comprises: •
Includes one full service visit each year
•
Cover available Mon – Fri, 09:00 to 17:00
•
All labour costs for the pre-planned service
•
All consumable costs for service
•
All travel to and from site
•
10% discount on list price of Engineer Call out, Labour & Parts
•
Supplying Certificate of Maintenance
•
Supply of LOLER Certificate where type requires this test
•
Priority response
Does not include: •
Emergency call out response time
•
Non consumable parts
•
Time limited repair
•
Agreed contract KPI’s
•
Out of hours contact numbers
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Standard Cover Recommended: Where the bath has regular usage of up to 4 times daily. Although it may not be the only bathing facility its loss could compromise client or patient care. •
Includes two full service visits each year
•
All labour costs for the pre-planned services
•
All consumable costs for both services
•
Unlimited breakdown cover for labour
•
Unlimited breakdown cover for parts (includes 1 off like for like tap replacement)
•
Engineer call out
•
All travel to and from site
•
Supplying Certificate of Maintenance
•
Supply of LOLER Certificate where type requires this test
•
Priority response given to contract customers over non- contract customers
•
Guaranteed call out response within 5 working days
•
Guaranteed fix within 10 days
•
Option of 4 year contract with a new bath includes 1 new shell
•
Option of 4 year contract with a new bath includes 2 replacement like for like tap units
•
Option of 4 year contract with a new bath includes up to 4 off replacement panels even for damage caused by misuse and/or accident
Comprehensive Cover Recommended: Where the bath has regular usage of over 4 times daily. It may be the only bathing facility and its loss could compromise significantly client or patient care. In this situation where the bath must be available at all times comprehensive cover brings peace of mind as well as extending the life of the bath. Service as for Standard Cover plus: •
On request refresher training for staff twice per annum
•
Service call out available Mon – Fri, 08:00 to 18:00
•
Guaranteed emergency call out response within 16 working hours
•
Guaranteed supply and repair fix within 5 working days
•
Failure to meet agreed call out KPI refunds the equivalent of one weeks service plan
•
Failure to meet agreed repair fix KPI refunds 5% of contract price up to 50% of total service plan price.
•
Option of emergency call out service available 0800 to 2200 9
Locking Devices Bath Locking Device 1. All Aquanova baths with a Membrane Keypad have a lock sequence to prevent unauthorised use. Locking Keys
2. To lock the bath, press the two locking keys simultaneously (fig. 7). 3. Check the lock sequence is set by trying to operate the bath. 4. To unlock the bath, press the two locking keys again simultaneously.
Fig. 7
5. Check that the bath is operating by pressing the icon.
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Check that the keypad has not been locked by pressing the two locking keys simultaneously to unlock the bath - see
The control box has failed
Contact Abacus Healthcare Services Ltd*
The keypad/air switch/pendant control has failed
The bathshell may have become detached from the
The bath shell will not go down
Contact Abacus Healthcare Services Ltd*
The lifting mechanism may have overridden the limit
Contact Abacus Healthcare Services Ltd*
The pump motor has failed (burned out/contaminated
Check the supply flow and water temperature using a thermometer Check water temperature by using a thermometer Contact Abacus Healthcare Services Ltd*
The hot/cold supply has been interrupted
The temperature control has failed (required adjusting
/cleaning/replacing)
There is damage on the scissor lift rams
Contact Abacus Healthcare Services Ltd*
Contact Abacus Healthcare Services Ltd*
There is a damaged/broken pipe or connection in the
hydraulic system
Contact Abacus Healthcare Services Ltd*
The oil seals on the seat ram have become damaged
The bathshell is damaged
hose/handset Inspect the bathshell for damage - if the bath has a shower and platform look for signs of trapping
Check the shower divertor on the tap and the connections of the shower hose/shower head
At the shower this may be the divertor or connections
broken pipe or connection)
Check the origin of the water and position relative to the bath
The water supply to the bath has failed (damaged
with oil)
Follow procedure for checking the keypad operation above Contact Abacus Healthcare Services Ltd*
The keypad/air switch/pendant control has failed
The ram/pumpset has failed (seals/loss of hydraulic fluid)
switches
Contact Abacus Healthcare Services Ltd*
The bath is fitted with single acting scissor lift rams
*Telephone 0870 770 8693 - Service Department
Water temperature variable
There is a hydraulic oil leak
There is a water leak
The seat is stuck at the top
Follow procedure for checking the keypad operation above Follow procedure for checking the keypad operation above
The keypad/air switch/pendant control has failed
The control buttons do not work
upper frame
Contact Abacus Healthcare Services Ltd* Contact Abacus Healthcare Services Ltd*
Contact Abacus Healthcare Services Ltd*
Follow procedure for checking the keypad operation above
Check that the battery charger has not been switched off
repeat this procedure once more.
There is a broken mechanical component in the system
Part of the lifting mechanism has failed
Check that the battery charger has not been switched off
The batteries have lost their charge or have failed
Page 5, Fig 4. Try to raise the bath again by pressing the bath raising icon - see Page 7, Point 6 Fig 9. If this fails
Check that the battery charger has not been switched off Check that the battery charger has not been switched off
The supply to the battery charger has been interrupted
Fault Finding Procedure
The battery charger has failed
Possible Cause
There is a broken electrical connection in the system
The bath will not operate
Symptom
Fault Finding
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Aries 1700
Aries 1800
Pisces
Gemini
Leo
Leo Plus
Scorpio
Scorpio Plus
Scorpio Fixed Height
Diana
Ceiling Hoist
Portable Hoist
Balena
Wash Hand Basin
Changing Bench
Abacus Healthcare Services Ltd, Unit 1 Millennium Way, High Carr Business Park, Newcastle-under-Lyme, ST5 7XE Fax: 01782 569349 Sales: 0800 454810 www.abacushealthcare.co.uk e-mail: service@abacushealthcare.co.uk Tel: 01782 569330 SBAQ02 足 Issue 04 - 28.03.11