Hospitality
Hospitality
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About Us Established in 1998, ABC Awards (ABC) is the result of combining more than 180 years of regional examination and assessment practices into one national Awarding Organisation. As a registered charity we are continuing the tradition of our founding organisations who were established by the sector to deliver useful and practical qualifications whilst offering exceptional support and ABC is proud to still be “owned” by the sector and working for the sector. ABC offers an outstanding range of vocational qualifications which reflect the skills that employers and centres look for in learners and employees. At ABC, we recognise the importance of continuing to offer not only a wide range and breadth of qualifications, but just as significantly, excellent customer support.
An Experienced and Knowledgeable Team Our friendly and responsive approach to customers means all our centres have access to a dedicated Qualification Administrator as well as unlimited access to a Business Development Manager who can answer any queries or concerns you might have. Our Moderators are all subject specialists and are chosen by us for their experience, knowledge and ability to support centres to deliver ABC’s qualifications successfully.
A Wide Range of Qualifications Our portfolio of more than 600 Ofqual regulated qualifications covers 14 sectors with qualifications to suit all ages and abilities. We have designed all ABC qualifications with the support of relevant stakeholders to make sure that they meet the needs of the current industries across the UK. This means that the qualifications are designed to give learners the skills needed to find employment, progress within education or enhance their skills in their current job role. We have more than 1200 centres with many tens of thousands of certificates being issued each year.
Recognised and Valuable Qualifications ABC Awards is a national Awarding Organisation providing qualifications regulated by Ofqual.
Hospitality ABC Awards dedicated range of Hospitality qualifications enable learners to gain an insight into the core activities within this occupational area. With ABC’s Hospitality provision, learners can opt to study for multi skilled jobs in hospitality services such as housekeeping, front of house reception, waiters, bar person and kitchen assistant. Learners can then go on to further their career as cooks and chefs, offering a variety of cuisines in a range of kitchens. Our Hospitality qualifications include: •
Introduction into the Hospitality Industry
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General Cookery
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General Food and Beverage Service
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Investigating the Hospitality Industry
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General Housekeeping Operations
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Hospitality and Catering Skills
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Introduction into the Hospitality Industry The ABC Awards’ qualifications in the Hospitality sector provides an introduction, which helps learners to decide whether to undertake further training or employment within the Hospitality area. Learners are also given a practical introduction to the activities involved in hospitality. The ABC qualifications in Introduction to the Hospitality Industry aim to enable learners to: •
gain work-related skills in the area of hospitality and catering
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develop generic employability skills
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prepare for further training within this occupational area
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gain an insight into core activities within this occupational area in order to allow them to make informed career decisions
ABC Awards’ qualifications in Hospitality Industry cover a broad range of topics from understanding guest services and knowing front office operations, through to knowing different types of food service and being able to prepare and serve basic food and drink, preparing learners for employment.
ABC offers the following range of qualifications designed specifically for learners wishing to study within the Hospitality subsector: •
Entry Level Award in Introduction to the Hospitality Industry [Entry 3]
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Entry Level Certificate in Introduction to the Hospitality Industry [Entry 3]
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Level 1 Award in Introduction to the Hospitality Industry
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Level 1 Certificate in Introduction to the Hospitality Industry
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General Cookery The ABC qualification in General Cookery has been devised for those learners who wishing to acquire general cookery skills to help enhance their future employment prospects. This qualification provides experience in handling tools and equipment giving learners a general understanding of general cookery. The ABC Level 1 Certificate in General Cookery aims to enable learners to •
gain work-related skills in the area of cookery in hospitality
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develop generic employability skills
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prepare for further training within this occupational area
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gain an insight into core activities within this occupational area in order to allow them to make informed career decisions
Learners on ABC Awards’ qualification in General Cookery have the opportunity to develop skills required for working in this industry including describing food safety and hazards, stating safe working practices for different cooking methods, through to understanding stock control procedures including deliveries and stock rotation.
ABC offers the following qualifcation designed specifically for learners wishing to study within the General Cookery subsector: •
Level 1 Certificate in General Cookery
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General Food and Berverage Service
The ABC qualification in General Food and Beverage Service provides an introduction to the sector and will help learners to decide whether to undertake further training or employment within this occupational area. Learners are given a practical introduction into the activities involved in the food and beverage service which will be useful for employment in this area. The ABC qualifcation in General Food and Beverage Service aims to: • • • •
gain work-related skills in the area of food and beverage service, develop generic employability skills, prepare for further training within this occupational area, gain an insight into core activities within this occupational area in order to allow them to make informed career decisions
ABC Awards’ qualification in General Food and Beverage Service includes knowing how to prepare and serve drinks, outlining the different types of services offered within the industry through to learning how to communicate positively in a hospitality environment and outling the importance of food safety procedures. ABC offers the following qualification designed specifically for learners wishing to study within the General Food and Beverage Service pathway: •
Level 1 Certificate in General Food and Beverage Service
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Investigating the Hospitality Industry ABC Awards’ qualification in Investigating the Hospitaliy aims to give a broad insight into the hospitality sector, whilst learners gain all the information required to proceed onto further qualifications or employment within the hospitality sector. The ABC qualification in Investigating the Hospitality Industry aims to enable learners to: • gain work-related skills in the area of hospitality and catering • develop generic employability skills • prepare for further training within this occupational area • gain an insight into core activities within this occupational area in order to allow them to make informed career decisions
The qualification in Investigating the Hospitality Industry covers learning how to work in a front oďŹƒce and learning how to communicate with other departments, through to explaining the benefits of good customer service, describing the main types of food commodities and knowing how to prepare and serve simple food and drink. ABC oer the following qualification designed specifically for learners wishing to study within the Investigating the Hospitality Industry pathway: • Level 1 Certificate in Investigating the Hospitality Industry
kitchen equipment
fast food
front of house
waiter / waitress
healthy eating serving drinks
food preparation customer service
commodities silver service
hotels housekeeping
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General Housekeeping / Front Office Operations ABC Awards’ General Housekeeping / Front Office operations qualifications provide an introduction to the sector, helping learners who want to undertake further education or employment within this area. The units within these qualifications include understanding how guest services meet customer needs and knowing the importance of good personal hygiene, through to learning front office operations and maintaining and servicing public areas in accordance with given specifications. ABC offer the following qualifications designed specifically for learners wishing to study within the General Housekeeping / Front Office Operations pathway: • Level 1 Award in General Housekeeping Operations • Level 1 Award in General Front Office Operations
The ABC qualifications in General Housekeeping and Front Office Operations aim to enable learners to: • gain work-related skills in the area of housekeeping operations in hospitality • gain work-related skills in the area of front office operations in hospitality • develop generic employability skills • •
prepare for further training within this occupational area gain an insight into core activities within this occupational area in order to allow them to make informed career decisions
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What prior knowledge is needed?
Entry requirements vary depending upon what level of qualification a learner wishes to study within the Hospitality sector. However, generally a learner will need to display that they have a working knowledge in the subject they wish to study or have a keen interest in their chosen subject area.
What Next? - Progression Routes • • •
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Further education e.g. an ABC Level 2 qualification Improve employment prospects Learners can use the knowledge gained from studying an ABC hospitality qualifcation to progress further within their current job role progress into an apprenticeship within the sector
ABC has no hidden fees or charges so the prices you see on our web site are the prices you actually pay. Our costs are inclusive of enrolment, certification and moderation fees.
Funding ABC Awards has endeavoured to provide signposting to funding eligibility but centres are advised that these are guides only and clarification from funding providers should be sought.
Resources Additional guidance and resources to support our qualifications is freely available to approved ABC centres.
How do I get more information? enquiries@abcawards.co.uk www.abcawards.co.uk/hospitality-and-catering/hospitality/
Published 07 September 2012
Fees