Design and Craft
Retail, Warehousing & Distribution
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About Us Established in 1998, ABC Awards (ABC) is the result of combining more than 180 years of regional examination and assessment practices into one national Awarding Organisation. As a registered charity we are continuing the tradition of our founding organisations who were established by the sector to deliver useful and practical qualifications whilst offering exceptional support and ABC is proud to still be “owned” by the sector and working for the sector. ABC offers an outstanding range of vocational qualifications which reflect the skills that employers and centres look for in learners and employees. At ABC, we recognise the importance of continuing to offer not only a wide range and breadth of qualifications, but just as significantly, excellent customer support. An Experienced and Knowledgeable Team Our friendly and responsive approach to customers means all our centres have access to a dedicated Qualification Administrator as well as unlimited access to a Business Development Manager who can answer any queries or concerns you might have. Our Moderators are all subject specialists and are chosen by us for their experience, knowledge and ability to support centres to deliver ABC’s qualifications successfully. A Wide Range of Qualifications Our portfolio of more than 600 Ofqual regulated qualifications covers 14 sectors with qualifications to suit all ages and abilities. We have designed all ABC qualifications with the support of relevant stakeholders to make sure that they meet the needs of the current industries across the UK. This means that the qualifications are designed to give learners the skills needed to find employment, progress within education or enhance their skills in their current job role. We have more than 1200 centres with many tens of thousands of certificates being issued each year. Recognised and valuable qualifications ABC Awards is a national Awarding Organisation providing qualifications regulated by Ofqual.
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Retail Facts The Retail industry accounts for more than 2.9 million workers in the UK and it is the 2nd biggest employer. Retail sales assistants make up about 13% of part-time positions in the UK. Even in this challenging trading environment, retail is likely to remain the largest private sector employer for the foreseeable future. Emergence from recession will come through employers investing in skills, which will ensure that they have the sta they need to take full advantage of the upturn when it comes. Many job seekers have the false impression that jobs in retail pay low and lack promotion potential, the fact is that retail oers more than just check out and sales assistants / shelf filling jobs. Positions in the retail field may involve information technology, marketing and communications as well as loss prevention, finance and merchandising. Retailers are always looking for good people with a commitment to customer service, the ability to work in a team environment and who can work through complex situations with problem solving skills. Working in retail oers many exciting opportunities. ABC Awards has significantly expanded its qualifications in the retail sector to reflect the growing trend. Our qualifications provide fantastic opportunities for learners to discover a wide variety of retail opportunities which will allow them to advance a career in the retail sector
“Retail is one of the most diverse and exciting industries you could make a career in”
ABC’s Levels 1, 2 and 3 Awards Certificates and Diplomas in Retail Skills start the learner off on the path to understand the practicalities of the retail environment and deal with topics such as the way goods are handled and moved, wrapped and packaged, processed and stored in a variety of retail environments. At Level 3, the qualifications cover several specialist pathways. (Management, Sales Professional and Visual Merchandising) The Level 1, 2 and 3 Awards and Certificates in Retail Knowledge prepare learners for the understanding behind retail processes including health and safety requirements, customer concerns and influences and why supply and demand is vital to the successful operation of a retail outlet.
Foundation Learning ABC supports the aims of Foundation Learning in providing clear progression routes and flexible learning programmes for learners over the age of 14 working below Level 2. Our Level 1 Award & Certificate in Retail Knowledge and Level 1 Award, Certificate & Diploma in Retail Skills are included on the Foundation Learning Catalogue for funding.
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trade and logistics
shopping
stock control
hazards
visual merchandising windows beauty
customs
stock rotation internet shopping
fashion shows
storage mock shop
cash
forecasting
transactions
designer receiving and dispatching
freight
point of sale tills
customer service perfumery
window display
distribution warehousing audit stock
Fashion Retail Shopping has become one of the UK’s most popular national past times and nothing more so than for the latest fashion and accessories. For those who would love a career in this environment, ABC’s well established Level 2 Certificate and Level 3 Diploma in Fashion Retail qualifications could be the perfect choice. These qualifications already have the support of a number of major retail employers including Sir Philip Green’s Arcadia Group (Burton, Dorothy Perkins, Top Shop, Wallis, Evans, Top Man, Miss Selfridge, Outfit) as well as the Fashion Retail Academy in London. These qualifications are now offered nationally with huge success. The ABC Level 3 Diploma in Fashion Retail has the added bonus of carrying UCAS points: Distinction 160, Merit 120, Pass 80
Our Level 4 Buying and Visual Merchandising for Fashion Retail qualifications deal with how catwalk fashion gets into the high street stores. These qualifications teach learners the tough business of getting the right stock at the right price in the right location – and making it look right for the shopper and the retailer. Despite being very hard work, a career in Buying and Merchandising can offer the learner the opportunity to travel, develop high level business skills and influence next seasons fashions
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“Smart people are now looking at alternatives to the academic route including vocational courses. These deliver the trained, talented employees that businesses are crying out for.�
ABC’s Level 2 Award, Certificates and Diploma in Shoe Repair, Key Cutting and Associated Multi Services aim to enhance the skills and knowledge of those who work, or intend to work, in retail multi-service outlets typically offering footwear repair and key cutting.
Warehousing / Distribution / Logistics The economy relies on the efficient movement of goods within and outside the UK to ensure that goods arrive on time and in the right condition. The warehousing and storage business plays a crucial part in making this happen. Logistics employers report skills gaps and shortages that need filling right now. Driven by the need to meet retail distribution targets of less than one per cent error, ABC Awards put together these groundbreaking qualifications for warehousing staff. - Level 2 Certificate in Warehousing and Storage, Level 2 Certificate for International Trade and Logistics Operations and Level 2 Award in Employee Rights and Responsibilities in the Logistics Industry. Unlike existing qualifications, which do not fit the precise needs of the fashion and fabrics industry, ABC’s Level 2 and 3 Awards and Certificates in Distribution and Services in the Textile Industry offer a totally new training concept for warehousing and distribution staff which will help meet tough retailer demands on correct supply operations. Warehousing and distribution employees can select from a range of different units according to their needs, experience and ability. They can be tailored for each learner and their employer.
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Apprenticeships Retail Apprenticeships are available to people looking to work in retail and who want to learn the skills needed for a successful career in the industry. Apprentices get to develop retail specific skills and knowledge while learning key/core skills. ABC has a number of qualifications in the Retail sector that contribute towards apprenticeships.
Level 2 Intermediate Retail Apprenticeship England and (Wales) non statutory
Level 3 Advanced Retail Apprenticeship England and (Wales) non statutory
Competence Qualifications
Competence Based Element
Pathway 1 - Retail : ABC Level 2 Certificate in Retail Skills (500/7554/8)
Pathway 1 - Sales Professional : ABC Level 3 Diploma in Retail Skills (Sales Professional) (500/7539/1)
Pathway 2 - Retail (Specialist) : ABC Level 2 Diploma in Retail Skills (500/7555/X) Knowledge Qualification ABC Level 2 Certificate in Retail Knowledge (500/7497/0)
Pathway 2 - Visual Merchandising : ABC Level 3 Diploma in Retail Skills (Visual Merchandising) (500/7548/2) Pathway 3 - Management : ABC Level 3 Diploma in Retail Skills (Management) (500/7515/9) Knowledge Based Element
ABC Level 3 Certificate in Retail Knowledge (500/7442/8)
Warehousing and Storage England and (Wales) non statutory
International Trade and Logistics Operations England and (Wales) non statutory
Combined Qualification
Combined Qualification Pathway 1 - International Trade and Logistics Operations : ABC Level 2 Certificate in International Trade and Logistics Operations (500/9796/9)
Pathway 1 - Warehouse Operative ABC Level 2 Certificate in Warehousing and Storage (600/1230/4)
ABC has no hidden fees or charges so the prices you see on our web site are the prices you actually pay. Our costs are inclusive of registration, certification and moderation fees. To assist with cost savings, ABC has frozen all charges for the year 2011-12.
Funding ABC Awards has endeavoured to provide signposting to funding eligibility but centres are advised that these are guides only and clarification from funding providers should be sought.
Resources Additional guidance and resources to support our qualifications is freely available to approved ABC centres.
How do I get more information? enquiries@abcawards.co.uk www.abcawards.co.uk/retail-/-warehousing-/-distribution/
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Published June 2011
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