FOR BUSINESS CASE STUDY
Helping this Big 4 Bank with their digital alignment problem
The Challenge
How they did it
Phase 1
To ensure that this bank’s digital transformation efforts were amplified by aligning the way that their Product Managers from across the business work.
Digital Literacy (Part 1) Half day
This two part workshop kick-started the program to build a culture of “tech confidence". This first session contextualised the business' digital systems, processes and job roles.
Solution
Focus the group through a capability training program covering core processes as well as best-practice digital knowledge in essential areas.
Digital Literacy (Part 2) Half day
The second session saw the development of a shared language around digital to drive productivity and encourage more thoughtful, "digital-first" decision-making.
Intro to User Experience Design Half day
To ensure that the bank's users remained firmly at the centre of the program, this workshop covered best-practice UX mindsets, tools and artefacts.
Intro to Software Development
Academy Xi brings a level of energy and passion to education that creates a level of learning and enjoyment rarely seen. I would highly recommend Academy Xi as a training and development partner if you are looking for industry-leading experience.
Half day
This workshop laid out the key phases of a digital product development cycle allowing for learners to understand how software development teams and projects run.
Program Participant
How they did it
Only 15.5% of businesses prioritise
Phase 2
people development as
External Case Study Half day
The group put their learnings to the test at the half-way mark of the program by engaging with a a real-world scenario from a non-banking industry.
Digital Product Management (Part 1) Half day
Over three sessions, this workshop helped raise the group's digital fluency and confidence working with technical teams.
Digital Product Management (Part 2) Half day
Stepped learners through the various stages of a typical product lifecycle and learners grasped both Waterfall & Agile Scrum project management methodologies.
Digital Product Management (Part 3) Half day
The final session taught the group how to work creatively within constraints and overcome common legacy process issues.
their focus in improving product management.
- Product Management Festival, 2020
About the project
This bank had a wide variety of staff with the title of product manager - all with various ways of working. After a co-design process, Academy Xi created a nine week program which focused on essential digital skills including UX and software development fundamentals as well as core product management tools and mindsets. Through the lens of a real-world scenario, the program culminated in a product management project simulation. This gamified day of training synthesised program learnings in an interactive and hands-on simulation environment.
Product Build Simulation Full day
The program culminated in a simulated product build allowing for the generation of real-world business insights and the practicing key product planning moments.
Contact
Will Kent Corporate Partnerships Manager, Academy Xi 0406 900 529 team.training@academyxi.com
FOR BUSINESS