Position Title: COUNSELING SERVICES MANAGER Level: NF-0101-05 Starting Salary: $39.21 per hour ($81,557 annualized) Type of Employment: Full-Time
No: 116 -12 Opens: 30 Apr 12 Closes: 21 May 12
Location: Community Counseling Center, Behavioral Health Program, Marine and Family Programs Division Area of Consideration: All Sources Special Notes: Must possess and maintain a valid driver’s license or obtain within 30 days of hire. Introduction. This position is located in Community Counseling Center, Behavioral Health Program, Marine and Family Programs, Marine Corps Community Services (MCCS), Marine Corps Base, Camp Lejeune, North Carolina. The incumbent provides program oversight and management for General Counseling and Family Advocacy Program. Complete application for employment and/or resume
REQUIRED
Current or former DoD Nonappropriated Fund (NAF) employees must list the following information for positions held to be considered for non-competitive selection - Position title, pay level, series and grade (e.g. Sales Associate NF-2901-01) - Employment dates - Reason for separation (if applicable)
How to Apply
Prepare Knowledge, Skills and Abilities (KSAs) response
REQUIRED
- List all paid or volunteer positions related to the experience asked for in the KSA - Include position title, position dates and pay grade (as applicable) and provide detailed information regarding the experience asked for in the KSA - Need more information on KSAs? Visit our website www.mccslejeune.com/jobs for more details
College Transcripts and State License:
REQUIRED
- This position has a positive education requirement. You MUST submit a copy of your college transcripts and state license with your resume/applications to be considered for this position - Unofficial transcripts may be submitted at the time of application; however, official transcripts must be submitted within 30 days of hire date. - Resumes/applications received without college transcripts and state license will be ineligible for consideration
Deadlines for submission: - Email to lejeune.vacancies@usmc-mccs.org prior to midnight on the closing date. If you do not receive an automatic reply of resume received within 24 hours, please contact us at 910-451-5627. - Mail to MCCS Human Resources, 1401 West Road, Camp Lejeune, NC 28547 to arrive by the closing date - Fax to 910-451-6771 prior to midnight of the closing date - In person - bring to MCCS Human Resources, 1401 West Road from 7:30 am - 3:00 pm prior to the closing date - College transcripts must be submitted with resumes in order to be considered for the position
Minimum Qualification Requirements: 1. Must have five years managerial experience in a behavioral or social sciences field that demonstrates leadership skills at a level to effectively manage counseling services with one year at a supervisor's level. The incumbent must have either a masters of social work degree from a university accredited by the Council on Social Work Education, or a Ph.D from a doctoral program approved by the American Psychological Association (APA), or a masters degree in marriage and family therapy from a program accredited by the Commission on Accreditation for Marriage and Family Therapy Education (COAMFTE) or a masters degree in counseling, rehabilitation counseling, or professional counseling from a program accredited by Counseling and Related Education Programs (CACREP). 2. Must meet licensing requirements and obtain privileges as a provider at the Tier III level as established by Marine Corps Headquarters and consistent with SECNAVINST 1754.7A (07 Nov 2005) of one of the following: Counselor Tier III: Must have two years post licensure experience that includes at least 2,000 hours post licensure or 4,000 hours post graduate degree, full-time clinical experience in a clinical setting field. Must have a valid state license and comply with all legal and regulatory requirements of a Licensed Professional Counselor (LPC) or Licensed Marriage and Family Therapist (LMFT). Licensed Professional Counselors (LPCs) are recognized by the Department of Defense as independent providers in the following states: Arizona, Florida, Hawaii, Illinois, Louisiana, Maryland, New Jersey, Ohio, South Carolina, Texas, Virginia, Washington, Wisconsin and Wyoming. Or: Social Worker Tier III: Must have two years post licensure experience that includes at least 2,000 hours post licensure or 4,000 hours post graduate degree, full-time clinical experience in a clinical setting field. Must have a Masters degree in Social Work from a university accredited by the Council on Social Work Education (CSWE). Must have a valid state license to practice social work and comply with all legal and regulatory requirements of a Licensed Clinical Social Worker (LCSW). 3. Must meet State licensing requirements as a Licensed Psychologist (Ph.D.), Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage and Family Therapist (LMFT). These requirements are established by Department of Defense and Department of the Navy instructions and Marine Corps Orders (MCO P1700.24B). Must have two years minimum of 2000 hours of full-time supervised practice post graduate degree. Must have had current practice in the incumbent’s specialty with an independent license for at least two years full-time and during the last two years (no breaks in practice in the past two years). College transcripts and state license must be submitted in order to be considered for the position. Unofficial transcripts and state license may be submitted at the time of application; however, official transcripts must be submitted within 30 days of hire date. Duties and Responsibilities. The incumbent’s responsibility, first and foremost, is to lead by example, to shape and sustain a working environment most conducive to the successful performance of those entrusted to his/her leadership and direction; creating a positive atmosphere and culture within the Marine & Family Programs Division and its constituent programs and branches that reflects the pride, professionalism, sense of accomplishment, fulfillment, collaborative engagement, well-being, and wholehearted customer focus of its employees. The branch manager of the Community Counseling Center, Marine and Family Programs Division, Marine Corps Community Services (MCCS) also serves as the base Family Advocacy Program Manager (FAPM). Demonstrates and promotes World Class Customer Service with an emphasis on courtesy. Assists customers
and associates, and communicates positively, in a courteous and considerate manner. Responsible for the execution of two primary missions: 1) The Marine Corps Family Advocacy Program (FAP). Ensures that services are provided that identify, intervene, assess, treat, and prevent family violence and abusive behavior through professional assistance and includes victim advocacy. 2) “Non-FAP related”, referred to as “General Counseling” (GC). Ensures the availability of extensive and comprehensive counseling services to individuals and families, to include individual therapy, couples counseling, groups, and Information and Referral services. Provides program oversight and management to ensure that a comprehensive program for the assessment, intervention, and prevention of family violence, and a variety of treatment modalities are available. Responsible for overseeing proper integration of the roles and responsibilities of the entire staff to ensure program compliance with all relevant Department of Defense (DoD) and Department of the Navy (DoN) instructions and with Marine Corps Orders and Base Regulations, ensuring quality control and day-to-day supervision of the various programs. Assigns work based on priorities, difficulty of assignments, and the capabilities of employees. Ensures that a 24 hour response program is established and executed, maintaining a Standard Operating Procedure. Acts as an expert advisor and consultant on spouse abuse and child abuse with tenant and independent commands. Develops and maintains the Coordinated Community Response (CCR), ensuring FAP services are available on the installation or in the adjacent community to meet the needs of the installation. Develops appropriate Memoranda of Understanding with local service agencies. Serves as FAPM of the Incident Determination Committee (IDC). Serves as core member of the Family Advocacy Committee (FAC) Coordinates crisis intervention and actions to protect victims and other family members and ensuring that the FAP makes available to victims information on resources and services, including a victim advocacy and confidential services. Ensures adequately trained providers in sufficient numbers are available to conduct intake assessments and provide comprehensive services. Supervises employees. Performs other related duties as assigned. Knowledge, Skills and Abilities (KSAs). REQUIRED KSAs are the specific characteristics, gained through experience, that candidates must possess in order to perform the major duties of the position. Qualified applicants will be evaluated on the degree to which they possess the KSA’s shown below. To be considered applicants are required to indicate their KSA’s on a separate sheet of paper attached to their resume with each KSA labeled to coincide with paragraphs below (a., b., c., etc). Complete KSA responses provide in detail work or volunteer experiences that show relatedness to the particular KSA and includes specific position titles (current and former NAF employees include NAF grade level), employment dates (month/year), and examples for each work experience listed. a. Describe work or related experiences that demonstrate your knowledge of mental health interventions and treatment modalities for individual, family and group counseling. b. Describe work or related experiences that demonstrate your ability to supervise and direct paraprofessional and professional employees in the accomplishment of work. c. Describe work or related experiences that demonstrate your ability to communicate with senior military and civilian officials and client groups. d. Describe work or related experiences that demonstrate your knowledge of budgetary procedures to include preparation, execution, and the ability to analyze trends and initiate appropriate actions. e. Describe work or related experiences that demonstrate your knowledge of the military organizational structure and lifestyle.
Selection. This vacancy will be filled by the best qualified as determined by the selecting official. VACANCIES MAY BE FILLED BY METHODS OTHER THAN INTERNAL COMPETITIVE PROCEDURES WHEN IT APPEARS THAT THE BEST QUALIFIED PERSON CAN BE OBTAINED FROM OTHER SOURCES. CURRENT AND FORMER NON APPROPRIATED FUND (NAF) FEDERAL EMPLOYEES MUST LIST CURRENT AND/OR PREVIOUS EMPLOYMENT INFORMATION TO BE CONSIDERED FOR NONCOMPETITIVE APPOINTMENT. As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check with Written Inquiries background investigation. Human Resources Division provides reasonable accommodation to applicants with disabilities. Applicants with disabilities who believe they require reasonable accommodation should contact HR at (910) 451-5627. The decision to grant an accommodation will be made on a case-by-case basis. It is Department of the Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear policy link is provided for your review. https://www.donhr.navy.mil/NoFearAct.asp . MCCS is a Drug-free workplace. The use of illegal drugs by MCCS employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Direct Deposit of total NET Pay is mandatory as a condition of employment for all appointments to positions within Marine Corps Community Services. MANAGERS/SUPERVISORS – POST ON ALL OFFICIAL BULLETIN BOARDS. DISTRIBUTE COPIES TO SUPERVISORS FOR DISSEMINATION TO EMPLOYEES
DID YOU REMEMBER TO?
Include resume or application for employment (REQUIRED) *** Please be sure to include the vacancy announcement number Include KSA Response labeled to coincide with each KSA (a., b., c., etc.) (REQUIRED) Include all other required documents (if applicable) ie: transcripts, licenses, certificates etc. Submit by the close date of the announcement
NONAPPROPRIATED FUND POSITION DESCRIPTION JOB TITLE:
COUNSELING SERVICES MANAGER
JOB SERIES:
0101
SPD NUMBER:
093058
PAY LEVEL:
NF-5
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SUMMARY OF DUTIES: The incumbent’s responsibility, first and foremost, is to lead by example, to shape and sustain a working environment most conducive to the successful performance of those entrusted to his/her leadership and direction; creating a positive atmosphere and culture within the Marine & Family Programs Division and its constituent branches that reflects the pride, professionalism, sense of accomplishment, fulfillment, collaborative engagement, wellbeing, and wholehearted customer focus of its employees. Counseling Services Branch Manager, Marine & Family Programs, Marine Corps Community Services (MCCS) serves as Manager of the Marine Corps Base, Camp Lejeune, Community Counseling Center (CCC), and the base Family Advocacy Program Manager (FAPM). Responsible for the execution of two primary missions: 1) The Marine Corps Family Advocacy Program (FAP). Ensures that services are provided that identify, intervene, assess, treat, and prevent family violence and abusive behavior through professional assistance and includes the Victim Advocate services. 2) “Non-FAP related”, referred to as “General Counseling” (GC). Ensures the availability of extensive and comprehensive counseling services to individuals and families, to include individual therapy, couples counseling, groups, and Information and Referral services. Provides program oversight and management to ensure that a comprehensive program for the assessment, intervention, and prevention of family violence, and a variety of treatment modalities are available. Responsible for overseeing proper integration of the roles and responsibilities of the entire staff to ensure program compliance with all relevant Department of Defense (DoD) and Department of the Navy (DoN) instructions and with Marine Corps Orders and Base Regulations, ensuring quality control and day-to-day supervision of the various programs. Assigns work based on priorities, difficulty of assignments, and the capabilities of employees. Ensures a 24 hour response program is established and executed, maintaining a Standard Operating Procedure. Assists the Family Advocacy Program Officer (FAPO) in the performance of his/her duties. Acts as an expert advisor and consultant on spouse abuse and child abuse with tenant and independent commands. Develops and maintains the Coordinated Community Response (CCR), ensuring FAP services are available on the installation or in the adjacent community to meet the needs of the installation. Develops appropriate Memoranda of Understanding with local service agencies. Serve as the Counseling Center representative on the Incident Determination Committee (IDC). Serves as core member of the Family Advocacy Committee (FAC) and serves as a member of the tracking team. Coordinates crisis intervention and actions to protect victims and other family members and ensuring that FAP makes available to victims information on resources and services, including Victim Advocacy and places to go that are confidential. Ensures adequately trained providers in sufficient numbers are available to conduct intake assessments and provide comprehensive services. Directly or indirectly through subordinate supervisors supervises employees. Counsels and trains employees, schedules and directs work, appraises work performance. Approves or disapproves leave, recommending and completing personnel actions, disciplinary actions, and signs timesheets. Must be alert to substance abuse and take appropriate action. Effectively supports the Marine Corps Equal Employment Opportunity and Sexual Harassment policies, and ensures compliance with fire, safety, and other environmental issues and programs. Maintains and enforces security of funds, merchandise, supplies and equipment to preclude or minimize the potential for fraud, waste and abuse. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Ensures implementation of an activity safety program in accordance with the Base Safety Program. Advise employees of available safety regulations, instructions, materials, and equipment. Promptly reports workplace accidents/injury to the Human Resources Office. Ensures that safety training is provided to employees. Complies with OSHA standards and takes action to correct unsafe or unhealthy working conditions. Ensures employees understand safety infractions that can result in disciplinary actions, and follows through with appropriate action. Ensures minimal loss of duty by complying with “Return to Work” program initiatives, and following up on employee well-being. Performs other related duties as assigned.
COUNSELING SERVICES MANAGER - NF-0101-05 MINIMUM QUALIFICATIONS: Five years managerial experience in a behavioral or social sciences field that demonstrates leadership skills at a level to effectively manage Counseling services, one year having been at a supervisory level. Knowledge of appropriate personnel practices and ability to implement these practices within the worksite. Knowledge of fiscal responsibilities, safety procedures and customer service policies. Knowledge of principles and theories in one or more specific behavioral science field, family violence, child abuse, rape and victim assistance. Knowledge of local, state, and federal regulations as it pertains to Family Advocacy, family violence, child abuse, and victim witness and assistance. Knowledge of a wide variety of family relations areas, including juvenile delinquency, marital relations, spouse/child abuse, mental health, substance abuse and financial matters. Knowledge of diagnostic skills in areas of emotional pathology and psycho-social dynamics within the family. Skilled in interpersonal relations. Ability to gather information, data, and prepare reports. Ability to plan, organize and analyze work assignments in order to determine appropriate course of action and to meet program goals. Ability to communicate effectively, orally and in writing. Ability to assess and respond in a crisis situation. Skills in individual, family, and group counseling as they pertain to dysfunctional and/or abusive family dynamics. Must meet licensing requirements and obtain privileges as a provider at the Tier III level as established by Marine Corps Headquarters and consistent with SECNAVINST 1754.7A (07 Nov 2005). Must meet State licensing requirements as a Licensed Psychologist (Ph.D.), Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage Family Therapist (LMFT). These requirements are established by Department of Defense and Department of the Navy instructions and Marine Corps orders (MCO P1700.24B). Two years of a minimum of 2000 hours of full-time supervised practice post graduates’ degree is required. Must have had current practice in the incumbent’s specialty with an independent license for at least two years full-time and during the last two years (no breaks in practice in the past two years). Must possess and maintain a valid driver's license. Successfully complete a criminal history background check. This is a white-collar position where occasional lifting up to 20 lbs may be required.