THE MAGAZINE OF AUSTCHAM SINGAPORE
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WWW.AUSTCHAM.ORG.SG
ASEAN 50TH ANNIVERSARY 2017
JUN / JUL
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PRESIDENT’S MESSAGE
Hello everyone, This is the last time I will be writing this introduction as I will be stepping down as President of AustCham after four years. I am extremely grateful and honoured to have been given this opportunity to hold this position within AustCham Singapore and I am proud to be associated with the Chamber which is a first rate organisation. I would like to take this opportunity to thank the Board for their support and patience. The Chamber has been on a quite extraordinary journey ever since inception and this past four years have been characterised by growth and change. The Board is incredibly active and is one of the two key reasons why AustCham Singapore has been able to morph and grow to the extent it has. The dynamic nature of the Chamber places significant demands on the Board, and I have been fortunate each member of the Board has remained committed and indeed passionate. That passion has led to some lively debate at times, but never with anything other than the best interests of the Chamber at heart. I mentioned the Board as one of two key reasons for the Chamber’s success. The other of course is the Executive Office who are so delightful to work with. They are absolutely best in class, so committed and willing to conquer any challenge. The team conceptualise and then bring to life so many great initiatives and we are very lucky to have such a great group. I would like to make special mention of Annette Tilbrook who stepped down late last year. Annette laid the foundations for the Chamber to grow and prosper and she has left a great legacy. Kate Baldock has picked up the reins and is continuing the charge forward. My role has been made considerably easier by the support and friendship of both Annette and Kate. Several weeks ago I presented the President’s medal to Graham Lee who was the immediate past President, Treasurer and Board member of 19 years. Graham and his family are leaving Singapore following his retirement and his presence around AustCham (and Singapore in general) will be greatly missed. The business awards were another roaring success and a special thanks to all the Australian produce suppliers, to Treasury Wine Estates for their wonderful Penfolds wines, to the awards sponsors, Commonwealth Bank, James Cook University and GEMS World Academy (Singapore), to Qantas for flying in the incredibly funny Michael Veitch and to the great Australian chefs who are the superstars of the day. Of course I must also recognise our award winners – congratulations to you all. Graham Lee – President’s Medal Entrepreneur award - David Pynt from Burnt Ends.
BOARD MEMBERS PRESIDENT GUY SCOTT Cumming Corporation VICE PRESIDENTS IAN CUMMIN BlueScope ADAM LYLE Padang & Co HONORARY SECRETARY JOHN DICK Dentons Rodyk HONORARY TREASURER SEAN STRATON UBS DAVID CAMPBELL Australian Trade and Investment Commission Singapore NIGEL CUMMINGS Sliding Doors Entertainment PHILIP FORREST Honorary Life Member FREYA HONE
Pay-2-Home for the Business Excellence Award.
DEREK MACKENZIE designphase dba
Two final thank you wishes. Firstly to the High Commissioner for his support and assistance. We are blessed with the relationship we enjoy with the High Commissioner and everyone at the High Commission.
BENJAMIN TAN Qantas Airways
And finally to the AustCham membership. Thank you for being so actively engaged, your enthusiasm and engagement provides the energy that makes AustCham Singapore the success it is.
FRASER THOMPSON AlphaBeta
I look forward to seeing you all at future AustCham events.
ANNETTE TILBROOK Young President's Organization
GUY SCOTT PRESIDENT
PLATINUM SPONSORS
SILVER SPONSORS
BRONZE SPONSORS
EXECUTIVE DIRECTOR’S MESSAGE
Welcome to the June / July edition of Access Asia.
Also in this edition of Access Asia, we take a closer look at Australian business in ASEAN. We explore some of the Australian companies making their mark across the region, the opportunities on offer and the exciting launch of the new AustCham ASEAN business chamber. We also have a sneak peek at some of the results from our next Australian Business in ASEAN survey, due to be released in the coming weeks. This survey is an important part of the Chamber’s advocacy work and allows us to gain a strong insight into trends in the region. Thank you to everyone who took part this year. AustCham Singapore has recently launched two new series as part of our business briefings program: Inside Business and In Conversation With. Inside Business is a series of boardroom style briefings on a range of topics from cyber security to the impact of waste products on our environment and business. In Conversation With is a facilitated discussion with knowledgeable and interesting speakers such as authors and entrepreneurs, hosted in a relaxed group setting. Both series are open for registrations along with other events in our Business Briefings program, check our website for more details.
KATE BALDOCK EXECUTIVE DIRECTOR
CONTENTS
It’s been a very busy few months for the Chamber. Earlier in June we were lucky enough to host a lunch with Australian Prime Minister Malcolm Turnbull during his visit to Singapore. Prime Minister Turnbull was in Singapore to deliver the key note address for the Shangri-La Dialogue where he spoke about Australia’s place in South East Asia and the influences of other countries that are key players in the politics of the region. During the AustCham lunch event, the Prime Minister also spoke about the important connection between Singapore and Australia, highlighting the close relationship the two countries share. The visit from Prime Minister Turnbull follows a 2016 visit by Singapore Prime Minister Lee to Australia. AustCham is hoping to see more high level ministerial visits from Australia before the year end as reciprocal visits of this nature are vital to strengthening ties between our two countries and supporting business and trade. See more from our lunch with Prime Minister Turnbull on page 16.
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FACE TO FACE WITH JANE DUKE
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LAUNCH OF AUSTCHAM ASEAN
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ASEAN BUSINESS STORIES
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AUSTRALIAN INTERNATIONAL SCHOOL TO LAUNCH NEW WORLDLEADING EARLY LEARNING VILLAGE
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TELSTRA IN SINGAPORE AND SOUTHEAST ASIA
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AUSTCHAM LUNCH WITH PRIME MINISTER TURNBULL
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AUSTRALIAN BUSINESS THRIVING ACROSS ASEAN
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OUT & ABOUT
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NEW MEMBERS
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MEMBERSHIP CARD OFFERS
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NEWSFLASH
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FACEtoFACE with
JANE DUKE
AustCham Singapore board member Dr Fraser Thompson is President of the newly formed AustCham ASEAN, which was officially launched at our recent lunch with the Hon Malcolm Turnbull MP, Prime Minister of Australia. After the event Fraser caught up with Australia’s Ambassador to ASEAN, Jane Duke, who holds a role which symbolises the importance of the region to Australia’s strategic interests. How did you come to be Australia’s Ambassador to ASEAN? This is my third overseas posting for the Australian Government but my first as Ambassador. My last posting was as Deputy High Commissioner in Malaysia and before that I was posted to Australia’s Permanent Mission to the UN in Geneva. On returning from Malaysia to Canberra, I worked on ASEAN issues and wanted to continue to work on South East Asia and on ASEAN. This job was a perfect opportunity and fit. It’s an enormous honour and privilege to pursue Australia’s interests overseas in such a role, after a career in public service in several different agencies. There’s a lot of momentum about ASEAN at the moment with a number of free trade agreements and partnerships being formed. Can you tell us how important ASEAN is from an Australian Government perspective? It’s a very high priority. Australia was ASEAN’s first external partner in 1974 and we have extensive cooperation across many sectors. Australia, together with New Zealand, has a Free Trade Agreement with ASEAN, which remains ASEAN’s most comprehensive free trade agreement to date. We have agreed to hold biennial leaders Summits and have elevated our relationship status to a Strategic Partner, which makes us one of ASEAN’s top tier partners along with others like the United States of America, China, and Japan. ASEAN is more important than ever for Australia’s security and prosperity, as we’ve 6
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just heard from Prime Minister Turnbull in his keynote address at the Shangri-La Dialogue. That’s why he’s invited all ten ASEAN leaders to Australia for the ASEAN – Australia Special Summit which will be held in March 2018 in Sydney. That Special Summit is obviously a big occasion, as Summits are rarely held outside of ASEAN. Can you tell us a little bit more about that. What are the objectives and what can we hope to see emerge? The primary objective is to take our engagement with ASEAN to a higher and deeper level by looking at ways that we can further our cooperation on security and economic matters. We want to reinforce
ASEAN IS MORE IMPORTANT THAN EVER FOR AUSTRALIA’S SECURITY AND PROSPERITY Australia’s relations with ASEAN as an enduring, engaged and constructive strategic partner. Of course, the central component of the Summit will be the dialogue between the leaders from each ASEAN Member States and Australia’s Prime Minister, but there will also be
FACEtoFACE two major side events in the margins of the leader’s dialogue. One is a business forum with two components, a CEO-level forum and an SME forum – in recognition that so much of the growth in ASEAN has been in the SME trade and investment space. The second major side event will be a Counter-Terrorism Conference, given terrorism is a shared concern across Australia and the ASEAN Member States. Running through the whole summit are the two themes of partnership for security and prosperity.
What are your goals for your time as Ambassador? I would like to see ASEAN view Australia as a partner of choice and for ASEAN and Australia to continue to work together on our shared interests across the spectrum. I’d like to deepen our cooperation in key fields like security and in our economic partnership. I’d like to promote the very important people-to-people links that we share that differentiates Australia from many of ASEAN’s other partners. Our close ties have been fostered throughout our history through education links, dating back decades to the Colombo Plan. Education exchanges have helped successive generations develop life-long connections between our nations. Enhancing these close people links through scholarship programs including the New Colombo Plan, helps to engage a new generation of young leaders with a better understanding of the region in which we live.
I BELIEVE AUSTRALIA’S SKILLS AND NATURAL RESOURCES ARE WELL PLACED TO MEET THOSE NEEDS. the Australian community that it’s hard to operate in the region and a tendency to focus on bigger markets in Asia like China. But if due diligence is done and the right business partner and strategy chosen, it is worth a close look. I hope that if more stories are shared of success, and lesson learned, it might encourage other Australian businesses to look carefully at the opportunities in the region.
From a business perspective, what do you think are some of the biggest opportunities for Australian business in the region? I think there are a lot of opportunities for Australian businesses to meet ASEAN’s primary growth drivers. We all know the trends of ASEAN’s enormous population, with the growing middle class and rapid urbanisation. I believe Australia’s skills and natural resources are well placed to meet those needs. Whether that’s in infrastructure, resources, financial services, health care, logistics or education…. I think we have a lot of opportunities right on our doorstep with this market that is diverse in its individual components but collectively presents so much opportunity. Have you seen a change in the way Australian business views ASEAN? There are a lot of iconic Australian companies that have invested in ASEAN and have strong regional strategies. We just saw at the event today hosted by AustCham Singapore a number of representatives from important companies like BlueScope, Telstra, Qantas and ANZ, that have invested in the region and see the opportunities here. I think there’s room to share these success stories and the experiences of working in the region and how to do it. There is a perception in
You travel a lot and work long hours, so when you’re outside of work and have some free time how do you like to enjoy yourself? I enjoy spending time with my family and all the great things that South East Asia has to offer like the diversity of food, people and geography and all the fantastic tourism locations. For example, we went snorkelling in the Komodo islands recently with our kids, and also saw the Komodo dragons, a real “bucket list” experience.
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AUSTRALIAN BUSINESS HAS A NEW BODY FOR ENGAGING IN ASEAN as a registered society in Singapore with the following foundation members: Author Fraser Thompson President of AustCham ASEAN
The Australia-ASEAN Chamber of Commerce (AustCham ASEAN) was officially launched by the Australian Prime Minister, the Hon Malcolm Turnbull MP, at the AustCham Singapore event on Saturday June 3.
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Indonesia Australia Business Council,
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The Australia Chamber of Commerce Lao PDR,
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Malaysia-Australia Business Council,
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The Australia-New Zealand Chamber of Commerce (Philippines) Inc,
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Australian Chamber of Commerce, Singapore,
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Australian-Thai Chamber of Commerce,
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The Australian Chamber of Commerce in Vietnam
It is expected that organisations from the remaining three ASEAN countries will join shortly. AustCham ASEAN will focus on three main activities:
ASEAN is the 6th largest economy in the world and the 2nd largest Foreign Direct Investment (FDI) recipient. With a proud history of engagement with ASEAN, Australia recognises the importance of the ASEAN community and its role in facilitating trade and diplomatic relationships. ASEAN is one of Australia’s leading trade partners and Australian distributers of goods and services have a deep engagement with the region. The challenge before us is how do we deepen these existing trade and economic relationships? The survey of Australian firms conducted last year by the Australian chambers and business councils in ASEAN provided some clues. Over half of Australian businesses surveyed indicated that regional integration was one of the key reasons for them to trade and invest in ASEAN – this was the second most important driver after the growing consuming class. However, the survey also indicated a number of gaps currently inhibiting the operations of Australian firms in the region. Survey respondents indicated a range of challenges they encounter in doing business in ASEAN, from non-tariff measures to infrastructure bottlenecks to restrictions on service offerings. In addition, more than half of Australian firms surveyed indicated that they wanted more information to properly understand what ASEAN regional integration could mean for their business.
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Informing Australian business on regional integration developments and the business landscape with a particular focus on an annual business survey;
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Explaining the contribution of Australian business to ASEAN markets; and
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Advocating for policies, rules and regulations that support Australian business activities in ASEAN (including organising sector roundtables in key areas of interest for Australian business).
Through active engagement with ASEAN bodies we have received official accreditation as an ASEAN Plus 1 Business Council by the ASEAN Business Advisory Council (ABAC). In addition, with Australian government support through an Australia ASEAN Council grant of A$50,000, an annual survey of Australian businesses operating in ASEAN will be conducted by AustCham ASEAN in the lead up to the Australia ASEAN Special Summit in Sydney, March 2018. The Australia ASEAN Special Summit will include the Australian Prime Minister and the Heads of State from each of the ASEAN Member States, plus a range of CEOs and SMEs from across the region. AustCham ASEAN will be co-hosting an ASEAN Business Advisory Council meeting immediately prior to the event and is actively engaged in supporting the Summit. For Australian companies who are interested in becoming involved in AustCham ASEAN activities, please reach out to the AustCham Singapore team.
Three of your board members, Fraser Thompson (inaugural President of AustCham ASEAN), Annette Tilbrook (inaugural Hon Secretary) and John Dick (inaugural Hon Treasurer) garnered support with the regional chambers and from the Registrar of Societies to establish the organisation ACCESSASIA | WWW.AUSTCHAM.ORG.SG
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ASEAN BUSINESS STORIES
Treasury Wine Estates (TWE) is one of the world’s largest wine companies and is listed on the Australian Securities Exchange. With a rich heritage and a diverse portfolio of some of the most recognised and awarded wine brands in the world, TWE is focused on delivering shareholder value through the production of quality wine, coupled with world-class, brand-led marketing. Employing approximately 3,500 talented winemakers, viticulturists, sales, marketing, and distribution support staff, TWE’s wine is sold in more than 100 countries globally. Since the establishment of the first regional Asia headquarters in Singapore in 2006, TWE has since swiftly expanded across Southeast Asia and South Asia, building a strong presence in the markets of Malaysia, Thailand, Indonesia, Philippines, Indochina, India, Sri Lanka, Nepal, Fiji, Maldives, Vietnam and Myanmar. During the course of this success was the establishment of the second regional Asia office in Shanghai in 2011, to meet the rising demand from China. With the initial regional presence established by leveraging iconic Australian wine brands such as Penfolds and Wolf Blass, TWE has since significantly expanded its portfolio in Asia to include many other well-known brands such as Lindeman’s, Beringer Vineyards, Matua and Rawson’s Retreat. This portfolio has since been further bolstered with premium US wines brands such as Sterling Vineyards, Beaulieu Vineyard and Stags’ Leap, as part of the acquisition of Diageo’s wine business in 2015, positioning TWE as the world’s largest supplier of premium US Cabernet Sauvignon. With an unmatched portfolio of internationally acclaimed wines, an experienced team, and a collaborative spirit, TWE has been successful in bringing its wines into the region against a backdrop of a rapidly changing consumer landscape and government regulations. TWE builds brands through marketing that is disciplined, innovative and that truly connects with consumers such as the recent launch of Penfolds Max’s, a range of wines created as a homage to Penfolds winemaker Max Schubert and 19 Crimes, another new range of exciting wines that aims to appeal to a fresh generation of consumers through a no-rules approach. For award-winning winery Wolf Blass, TWE continues to build on the brand’s popularity and success with the sponsorship of leading Premier League Football Club Manchester City as the Official Wine Partner for Southeast Asia, Middle East and Africa. This sponsorship has enabled the brand to deepen its engagement with an exponentially wider audience across Asia, given the sports’ popularity. Key to TWE’s success in the region has also has been finding the right partners that are best positioned to bringing its brands to market, and working with them to tailor a route-to-market model that capitalises on regional opportunities. Andrew O’Brien, GM of Southeast Asia, Middle East and Africa said, “Truly, one of our specialities is being able to navigate around the different cultural aspects of this wonderfully diverse region we operate in, by making sure we have the right people in place and on the ground to work with.” “We have a clear vision to be the world’s most admired wine company not just in Asia, but globally, and we look to achieve this by working hard in building confidence, trust and consumer loyalty in our wine brands”.
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Each year our world throws away USD 80-120 billion dollars’ worth of post-consumer waste. By 2050 we’ll have more plastics in the oceans than fish. Asia is the biggest contributor to this profound mismanagement, contributing 82% of all ocean plastic waste. Started in 2011, our social enterprise - Gone Adventurin - is a B Corporation certified Consultancy Agency & Program Execution Partner on a mission to unlock business opportunities from post-consumer waste in Asia. We enable companies and government bodies to design business strategies, deploy circular economy projects and contribute to the Global Sustainable Development Goals. Our solutions positively impact livelihoods, women’s empowerment, climate change and business growth. We deploy scalable business models. By working with consumer goods companies, packaging suppliers, waste pickers, waste management companies, data platforms and governments, we drive a multi-stakeholder approach to increase household waste segregation, collection and closed loop recycling. We enable companies to significantly increase closed loop recycling. Forward-thinking consumer goods companies have set ambitious targets to increase recycled plastic content in their packaging by up to 70%. However, there is a need to set up community-led waste segregation and collection to ensure packaging materials can be recycled in a closed-loop. We formalise the informal waste picking sector. Waste pickers who are mostly women become micro-entrepreneurs by working directly with households instead of scavenging on waste dumps. This has shown to divert 95% of household solid waste from landfill, makes working conditions safer and healthier and helps them earn more money. Case studies: 1.
Our latest project towards driving a circular economy is with one of Asia’s largest manufacturers of canned fruits and fresh juices and among the top 3 market leaders in the Philippines. We enabled the organisation to understand the post-consumer waste landscape in the Philippines and develop strategies to create circular economy deployment for steel tins. As part of this, we took their Philippines leadership on a one day immersive journey. We researched the post-consumer waste landscape and specifically steel, to develop strategies to collect steel that would otherwise likely go to landfill and bring it back into the supply chain. As results of our ground research, we developed Material Recovery Facilities within communities in Greater Manila and behaviour change campaigns to drive segregation of materials to enable collection of steel, aluminum and plastics. We also created brand campaigns and improved product communications to encourage recycling.
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Through this project, we enabled the company to become one of the first packaged foods companies in the Philippines to develop strategies for a self-funding circular economy project.
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We have also been working with Danone Aqua, the market leader for bottled water in Indonesia. With Extended Producer Responsibility (EPR) set to come into force in the next five years, Danone Aqua faced challenges in plastic waste management.
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We worked with Danone Aqua to meet key players in waste and recycling, complete landscape analysis of plastic waste management in Indonesia and recommend systems that will enable Danone Aqua to collect back PET and other plastics to achieve their interim target of 25% recycled PET by 2020 and beyond 2020, thus positively impact the environment, waste pickers, and their bottom line. We have helped Danone Aqua to be ahead of the curve on EPR, working on a grassroots model for collection of PET to produce REPT. 1.
Waste collected by a local waste management organisation.
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Staff of a local NGO that collects and segregates waste, as well as raising awarness around waste related issues.
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Lucien is one of Bambang’s staff who started Bank Sampah Gemah Ripah, Indonesia’s 1st Waste Bank this open source model has led to hundreds of other waste banks to open across the country.
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Chusniyati realised that ecotourism had been affected by the large amount of plastic that washes into the mangroves from the ocean and started the waste bank with the goal of freeing the Surabaya Mangroves
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from trash.
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AUSTRALIAN INTERNATIONAL SCHOOL TO LAUNCH NEW WORLD-LEADING EARLY LEARNING VILLAGE
The Australian International School in Singapore will be launching its brand new Early Learning Village this July, next door to its existing campus in Lorong Chuan. The facility has been purpose-built for young learners from 18 months to 6 years old, and is inspired by the principles of Reggio Emilia teaching, which utilises the environment as the ‘third teacher’ and puts the child at the centre of the learning journey. The first of its kind, the Early Learning Village will be a significant addition to the Singapore education landscape, offering an extraordinary learning atmosphere for young children at a scale unlike any other in the world. Conceived by the award winning international design practice, Bogle Architects, the 50,000 square metre campus has been designed with key input from environmental psychologists and has had detailed architectural attention to elevate learning to a new level for these vital pre-school years. Ian Bogle, the founder of Bogle Architects, says, “We’re no strangers to working with complicated buildings, in fact we’ve just completed a research facility, in Prague, that houses the most powerful laser in the world. However, the challenge here was not to celebrate the scale but to make the building feel small, curious and playful – just like its occupants.” The design of the Early Learning Village has evolved over a period of time through collaboration with a number of other key specialists. Rosie Long, a Reggio Emilia Early Years Education specialist from the United Kingdom, played a key role in the delivery of varied learning opportunities – an example being the provision of child-height windows so that inquisitive children can look out at their surroundings, appreciating the influence of nature inside and out, along with the use of natural materials for equipment and interiors. 12
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Another key collaborator was Gary Moore, an architect and Professor of Environmental - Behavioural studies at Sydney University in Australia, who was instrumental in the organisation and layout of the facility. One example of this is his suggested use of living ‘green walls’ to bring the influence of outside to inside, plus clever features to create an intimate child-scale environment perfectly suited to young children and the way they naturally learn. Extensive facilities for students include outdoor play decks comprising sand pits, bike tracks, and water play facilities, and an indoor, air conditioned wide open space with lots of room to run, dance, tumble and turn in safety. The campus has a UV-covered 22 metre swimming pool with horizontal young swimmers’ lanes and in-water resting benches, to encourage early water confidence and safety, and to support children who are learning to swim for the first time. Family and friends can sit back and relax, watching from the family observation deck. The campus also offers a library, a specialist Inquiry Centre, a dance studio with a child-height ballet barre, a music room and a dedicated Smart Steps movement room, plus many more facilities custom designed and purposebuilt with early years students in mind. Mr Andre Casson, the Principal of the Australian International School said, “At AIS, we feel that no two children are the same in terms of their learning style and rate of development. Our inquiry-based, Reggio Emilia approach extends beyond teaching and into how we reflect on each child’s growth, ensuring that teachers observe each child carefully and provide valuable insight to parents during fortnightly learning reflections. The launch of our new Early Learning Village makes it possible for us to deliver world-class early education in an environment befitting the richness and depth of our syllabus and teaching methods”.
Australian International School | AIS Singapore Phone: +65 6664 8127 Email: admissions@ais.com.sg Web: www.ais.com.sg
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GIVE YOUR CHILD A BRIGHTER
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TELSTRA IN SINGAPORE AND SOUTHEAST ASIA Author Marjet Andriesse Head of Enterprise, Asia and Country Managing Director, Singapore & Malaysia Telstra
Telstra’s history is proudly Australian and our future is global. We have been operating successfully internationally for more than 70 years. In that time, we have built a world-class network and established strong customer relationships, as well as partnerships with some of the most innovative companies in the world, with the Asia-Pacific (APAC) region as a focus. In South East Asia (SEA), we have a presence in Singapore, Malaysia, Indonesia, Thailand and the Philippines. Singapore is one of Telstra’s main international hubs and is central to the business’ sales and operations, particularly in Asia. We have been operating in Singapore for two decades and our staff of more than 300 now operate out of three offices, including a co-working space operated by our technology startup accelerator, muru-D. In Singapore, we serve several hundred enterprise and wholesale customers and manage several key network assets, including nine Telstra-owned points-of-presence – connectivity points, multiple data centres, and facilitate access to five submarine cable landing stations. Singapore is an important central point for our submarine cable network, with 14 key Telstra cable systems connecting to the island. Singapore also plays an important role in Telstra’s innovation strategy. It is home to one of Telstra’s muru-D start-up accelerators, which was launched in Singapore in 2015 and has seen 17 startups from across SEA graduate and become sustainable businesses. As part of our efforts to cultivate and help build the digital ecosystem in SEA, our employees are given the opportunity to work with startups from muru-D. Our employees dedicate time to the program by being mentors or providing expertise through masterclasses ranging from presentation skills to business plan development. Most recently, we saw eight startups from the second batch graduate from the program. The eight startups did extremely well throughout the six-month muru-D Singapore program, having collectively added more than 12,000 new customers and increasing revenues by more than S$300,000 in the process. Since the conclusion of the program, a few have returned to their home countries to continue growing their local customer base. We are opening applications for our muru-D Singapore third cohort in June. In line with the focus areas of the Singapore government, we will be expanding our mandate to later-stage startups as well, looking into deep tech like data analytics, artificial intelligence, and medtech. To attract these startups, from this next cohort and onwards, muru-D Singapore will base its startup funding model on SAFE notes. With the SAFE note, an investor gets the right to buy equity in a company at a later stage, according to specific terms or milestones. It makes fundraising quicker for founders, as it’s less complicated to negotiate. Singapore is also the headquarters of Telstra Venture partners, enepath – a technology provider to the financial services industry and Near – which operates a location intelligence platform. Last year, we also established a partnership with Telkom Indonesia's corporate venture arm PT Metra Digital Investama, for the purposes of collaborating on startup investment opportunities in SEA. Our Joint Venture company with PT Telekomunikasi Indonesia, telkomtelstra, is now really gaining scale and has started to deliver unique, high-quality incountry solutions and services for Telstra in Indonesia. Since 2014, telkomtelstra has built its product suite and a national presence in the Indonesia market and now has more than 100 employees and Indonesia’s first Customer Experience Centre. The services provided by telkomtelstra help support business continuity, enable improvements to efficiency and protect business information. ACCESSASIA | WWW.AUSTCHAM.ORG.SG
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AUSTCHAM LUNCH WITH PRIME MINISTER TURNBULL We were pleased to welcome The Hon. Malcolm Turnbull MP, Prime Minister of Australia, at a lunch with 300 leaders of the Australian business community in Singapore on 3rd June 2017 at The St. Regis. The following is an excerpt from the speech delivered by AustCham President, Guy Scott at the beginning of the events.
Author Guy Scott AustCham President
I would like to take this opportunity to talk a little about a topic dear to my heart. Four years ago, AustCham Singapore conceptualised and instigated what we call the Australian Road Show. The Australian High Commissioner, The Austrade Senior Trade Commissioner and myself went on a tour of the major Australian capital cities. We spoke to forums big and small, with two core themes: 1) the business opportunity that exists on our doorstep and 2) the ability to leverage Singapore’s strategic position in the region to base business to leverage the opportunity. Have we been successful? Yes. Has it been a game changer? Probably not, but AustCham felt it needed to pro-actively push back into Australia to sell the message to try, in our own little way, to shake the tree. This year will be our fourth roadshow, we aren’t giving up because we believe in the cause. But after four years I am more concerned than when we first started. The narrative in Australia would suggest Australia is following its Western allies and becoming more domestically focused. That is fine for President Trump, he presides over the world’s largest economy. It might be fine for the UK but the UK has a GDP twice that of Australia’s and a land mass 32 times smaller. Singapore understands where it sits in the pecking order and recently responded by releasing its Future Economy paper and amongst the key themes were build strength at home and grow resilience through international expansion. And then China has gone polar opposite to the West, has seen an opportunity and is aggressively investing across the world. So, who has it right? America because they can afford to, China because they are proven tacticians, or Australia because we know better? That is a very big question mark. How many cards do we have left in our hand? We play the agri game better than most. We have run the resource race and it wasn’t quite the marathon we hoped for. Infrastructure is the new table we’ve ponied up to and it will be good for a while but go back to our GDP numbers - they dictate our pile of chips is limited. Yes it will be great for jobs, but the long term legacy will be shared with non-Australian businesses. That is a fact of global economies. 16
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Logically it does not make sense that Australian business is content with a domestic market of 25 million people. How do Australian boards justify to their shareholders that they are happy to let an opportunity like Asia pass by? I often hear the reply as being that the domestic market is good and the risks in Asia so great. But aren’t boards supposed to drive long term sustainable strategies? Isn’t the risk of doing business in Asia far less than the risk of being overrun or marginalised over the next twenty years? Anyway, it can’t be the Board’s fault, it must be someone else. Perhaps it’s the banks. Just look. All the Aussie banks are retreating from Asia, that’s proof it’s too difficult. But look a little deeper and you will see the banks are letting go of either the high volume, low margin retail banking, or the really low volume private wealth. The banks though are strategically hanging on to the big institutional stuff. They remain committed to the region and supporting our businesses. So no, the banks don’t seem the cause of the Aussie malaise. If it’s not the banks it must be Government. After all, shouldn’t Government fix everything? But we have a Government who has worked damn hard since being elected in 2013 on very strategic initiatives to boost international trade. The Comprehensive Strategic Partnership between Australia and Singapore is ground breaking and will reap benefits long into the future. Trade Minister, Stephen Ciobo in a never say die move is corralling the previous TPP partners and working hard to resurrect this important trade initiative with or without the US. I do note the intensity of ministerial visits has dropped off since the last election and I take this opportunity to stress the importance these visits have on business and Government in the region and the positive message it sends to Australians back home. Having seen first-hand the damage the first iteration of One Nation had on Australia’s standing in the region, I was concerned after the last election and the second coming of One Nation that Government focus would be heavily domestic - however it is comforting the early brouhaha has melted away. But please don’t quote me on that, I don’t want to be the one accused of pulling the tigers tail. It is equally encouraging to note Foreign Minister Bishop, Trade Minister Ciobo and Defence Minister Payne will come to Singapore in a few months. A special request Prime Minister, when you see travel requests to Asia please give them the thumbs up. Remember the good thing about Singapore is that you don’t need helicopters to get around! At the end of the day it’s not the banks, it’s not Government - what I am talking about is business, and it is business that dictates success or failure. I have done you and the companies you work for a grave disservice because you all get it. You are all working damn hard running your businesses in this very global place that Asia has become. What you are hearing though is what I believe is the message we all need to take back to Australia. It is a very simple message - as a nation, we will allow ourselves to become marginalised if we don’t broaden our horizons.
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17
AUSTRALIAN BUSINESS THRIVING ACROSS ASEAN
popular destination, overtaking Myanmar in last year’s survey, with Indonesia, and the Philippines also sought after markets for expansion (more than 15% of respondents had expansion plans for these markets).
INDUSTRIES OF OPERATIONS
Our Australian Business in ASEAN 2017 Survey will be released soon. Here is a first look at some of the data:
This year, the Association of Southeast Asian Nations (ASEAN) celebrates its 50th anniversary. In 2015, these combined economies represented US$2.4 trillion in GDP, and over 622 million people, making it the world’s sixth largest economic region. As the world’s economic centre of gravity shifts to the region, on current trends ASEAN is likely to be the world’s fourth largest economic region by 2050. The latest edition of our Australian Business in ASEAN Survey shows a community that continues to provide a strong contribution to the economic success of the region, and is generally positive about their ability to continue to contribute effectively to this growth while prospering themselves. This survey revealed that while challenges remain, firms continue to enter the region and many are actively planning to enter new markets in the next few years to respond to the opportunities inherent in ASEAN’s emergence, and build on the decades of experience that the Australian business community has in the region. While Australian business operations in the region continue to be dominated by services firms, particularly professional services, there remains significant diversity, with property / construction / infrastructure, and industry / manufacturing making the top five industries represented. It appears that many of the micro and small business have grown in the region, with a greater proportion of medium sized firms in this year’s survey, although the Australian business community still comes in all shapes and sizes. These firms continue to maintain strong links with Australia with more than half having some Australian ownership and more than 70% who have ownership or heritage. The strategic location of ASEAN nations is strongly recognised by firms operating in the region with almost a third utilising the region as their global headquarters. A further third have established broader regional headquarters in the region. More than half of the Australian business community have operations in Singapore, reflecting its role as a regional hub, however more than 40% of respondents have operations in Malaysia and Thailand, reflecting their growing importance as regional centres. In response to the extraordinary opportunities in ASEAN, 62% of respondents have expanded their trade and investment in the region over the past two years, with only 5% of firms reducing their presence in the region in the same period, compared to 7% in 2016. For firms seeking to expand, Vietnam is now the most
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OWNERSHIP
Despite the diversity of firms operating in the region, this expansion is driven primarily by the rapidly growing middle class consumers of the region, improvements in
IS ASEAN INTEGRATION IMPORTANT IN HELPING YOUR COMPANY DO BUSINESS IN THE REGION?
infrastructure, and the prospect of greater regional integration. Corruption, barriers to ownership and investment, and lack of access to skilled labour continue to be substantial roadblocks to operating within ASEAN for the Australian business community and were noted by more than a third of firms.
COMPANY CURRENT OPERATIONS AND EXPANSION PLANS
Market access is the benefit that a significant majority of the Australian business community see from ASEAN integration with almost two-thirds of businesses continuing to identify that as a key benefit. Secondly, 40% of firms saw better mobility of staff as a key benefit. In terms of business priorities for ASEAN integration, the removal or reduction of investment or service restrictions, fair enforcement of the law, and closing infrastructure gaps were viewed as the main priorities. Current trade agreements with the region are generally viewed as to complex, hindering take up, with firms either unaware of individual agreements or not using them to their potential.
AWARENESS AND USE OF TRADE AGREEMENTS TOP 3 REASONS FOR EXPANDING TRADE AND INVESTMENT IN ASEAN
The Australian business community in ASEAN continues to acknowledge the importance of ASEAN integration for their future success, but are yet to prioritise it in their business planning. The majority of the Australian business community in ASEAN
The 50th anniversary of ASEAN, and the updating of the ASEAN-Australia-
continue to believe that they need more information on ASEAN integration, with more
New Zealand Free Trade Agreement provides a unique window of opportunity for
than 40% believing that it is important for their business and a further 30% feeling that
AustCham Singapore and the newly launched AustCham ASEAN to take the results
they didn’t know enough about the ASEAN Economic Community to know if it would
of the Australian Business in ASEAN Survey 2017 and advocate strongly to both
help their business. An overwhelming majority of firms believe that ASEAN is a priority
the Australian government and others across the region for accelerating regional
region for their company with almost half strongly agreeing that is the case, however
integration, the overcoming of challenges, and the simplification and communication
a much more slender majority believe that their board or head office has a strong
of the benefits of regional trade agreements. Both ASEAN and its Australian business
understanding of the region.
community stand to prosper from the effective implementation of ASEAN integration.
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OUT&ABOUT LAUNCH PAD: ENTITY STRUCTURING & INCORPORATION UPCOMING EVENTS
BUSINESS BRIEFINGS
IN CONVERSATION WITH PARAG KHANNA TUE 27 JUNE 2017 PRESENTING SPONSOR
WED 05 APRIL 2017 Launch Pad is a start-up focused series of events that covers key issues of relevance to members and entrepreneurs who are or plan to be engaged in start-up businesses in Singapore. In our first session, we've invited Hugh Darwell, Director of Business Development of Vistra to take us through the various entities available in Singapore through which a business can be operated – from a sole proprietorship through to a company. Thank you to Vistra for partnering this event with us and to Servcorp our venue sponsor. 1.
Hugh Darwell
COLLABORATION WITH
VENUE SPONSOR
VENUE SPONSOR
LAUNCH PAD - BACK OFFICE COMPLIANCE: ACCOUNTING AND TAX WED 05 JULY 2017 COLLABORATION WITH
VENUE SPONSOR
INSIDE BUSINESS - CONNECTING CONTENT AND TECHNOLOGY TO YOUR BUSINESS GOALS TUE 11 JULY 2017 VENUE SPONSOR
IN CONVERSATION WITH JOSEPH ZIEGLER WED 19 JULY 2017 PRESENTING SPONSOR
VENUE SPONSOR
austcham.org.sg/events 20
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OUT&ABOUT
SPECIAL WORKSHOP - PEOPLE DECISIONS: HOW TO MAKE YOUR INTUITION COUNT TUE 30 MAY 2017 Dr Albert Nussbaum, General Manager Mercuri Urval Germany and Professor of Psychology at the University of Aashen, Germany, explored the psychology behind identifying and grooming top leaders - the scientific method, and the strong business case for adopting sound and proven leadership selection and talent assessment frameworks.
VENUE SPONSOR
LAUNCH PAD - UNDERSTANDING INCENTIVES & GRANTS WED 17 MAY 2017 In our second session of Launch Pad, the New Zealand Chamber of Commerce invited Managing Director of Agere Accounting & Advisory, Elaine Lim, to share with our participants more about grants and incentives announced in Budget 2017 and how it can work for them.
COLLABORATION WITH
VENUE SPONSOR
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OUT&ABOUT BUSINESS CONNECTS APRIL THU 20 APRIL 2017 We hosted our Business Connects April at the the Montreux Jazz Cafe for the first time. An evening of networking, a perfect opportunity for you to network within the Australian business community and connect with other AustCham members.
SOCIAL EVENTS
EVENT SPONSOR
1.
Lea Thomson, Rachael Symes, Carolyn Bourke and Kaila Clarke
2.
Max Wisten, Amanda Crabe, Ivan Lim and Richard Dunbar
3.
Jamie Owen Browne and Andre Casson
4.
Victoria Hartley, Jaclyn Dun and Wong Ting Yan
5.
Kevin Yip, Melissa Pinto, Stephen Berton and Tim Raes
1
2
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4
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austcham.org.sg/events 22
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OUT&ABOUT
BUSINESS CONNECTS MAY THU 18 MAY 2017 Business Connects May was held at Club Co, one of our member's lifestyle coworking spaces in the heart of Singapore. Another great networking night with our members.
1.
Petr Racek and Sheridan Ingram
2.
Amy Bell, Amelia Chai Mobbs and Stacy Mahar
EVENT SPONSOR
1
2
BREAKFAST WITH THE BOARD THU 01 JUNE 2017 We welcomed our new members with an opportunity to meet with other new members and network with the AustCham Board over a casual breakfast at Boomarang Boat Quay. one of our favourite locations.
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COME HOME TO A FRENCH MASTERPIECE
For illustration only
LUXURIOUS RESIDENCES NESTLED IN P R E S T I G I O U S A R D M O R E E N C L AV E • 3-minute walk to Orchard Road, close to embassy district, international schools and MRT stations • Designed by Pritzker Prize-winning architect Jean Nouvel • Exclusive use of CDL’s signature Residential Services • Full condominium facilities including 8 themed sky terraces
Artist’s impression
• Entertain in style at the Clubhouse gourmet dining terraces and screening room • 2+study, 3-bedroom, 3+study, 4+study luxury residences or penthouse suites
O N L Y
F O R
L E A S E
F O R A N E X C L U S I V E P R E S E N TAT I O N , P L E A S E C O N TA C T
(65) 6877 1818 24
enquiries@cdl.com.sg — leasecdlhome.com.sg
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OUT&ABOUT
LUNCH WITH THE HON. MALCOLM TURNBULL MP, PRIME MINISTER OF AUSTRALIA SAT 3 JUNE 2017 We were pleased to welcome the Hon Malcolm Turnbull MP as our guest at a lunch with AustCham and the Australian business community on Saturday 3rd June at The St. Regis Singapore. Thank you to BlueScope, our event sponsor. 1.
Guy Scott and The Hon. Malcolm Tunbull MP Prime Minister of Australia
2.
Prime Minister Turnbull and Dr Chua Yong Hai
3.
Christopher Warren, Jason Dunn, Steven Lim and Karen Loon
4.
Prime Minister Turnbull and Bluescope representatives
5.
Prime Minister Turnbull
EVENT SPONSOR
1
3
2
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5
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NEW
MEMBERS
GOLD CORPORATE MEMBERS
ANZ
ROHIT MOHINDRA Head of Commercial Real Estate www.anz.com/singapore
AUSTRALIAN TRADE AND INVESTMENT COMMISSION
FAITHFUL+GOULD PROJECT MANAGEMENT PTE LTD
RACHEL LOW
TOM DALY
Investment Manager www.austrade.gov.au
Regional Director www.fgould.com
NS BLUESCOPE PTE LTD
NS BLUESCOPE PTE LTD
NS BLUESCOPE PTE LTD
SANJAY DAYAL
STEVEN O'CONNOR
KU WEI CHEONG
Chief Executive www.bluescopesteel.com
Deputy CFO www.bluescopesteel.com
President www.bluescopesteel.com
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NATIONAL AUSTRALIA BANK
NATIONAL AUSTRALIA BANK
STEPHEN BERTON
KEVIN YIP
Head of NAB Business & Corporate, Singapore www.nabasia.com
Senior Relationship Executive www.nabasia.com
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NATIONAL AUSTRALIA BANK
BILL ANDRIKOPOULOS Head of NAB Income and Investment Solutions Asia www.nabasia.com
RIO TINTO SINGAPORE HOLDINGS PTE LTD
BRAD HAYNES Vice President, Corporate Relations APAC www.riotinto.com
LENDLEASE ASIA HOLDINGS PTE LTD
JUSTIN GABBANI Chief Financial Officer, Asia www.lendlease.com
NS BLUESCOPE PTE LTD
DAVID HUTTON
AMBER JANE WILLIAMS
Managing Director, Development www.lendlease.com
General Counsel & Company Secretary www.bluescopesteel.com
NATIONAL AUSTRALIA BANK
GILLIAN GREEN
MARK BORTON
Marketing Manager www.nabasia.com
Head of Trade & Working Capital Asia, Products & Markets www.nabasia.com
TELSTRA SINGAPORE PTE LTD
VEOLIA ES SINGAPORE PTE LTD
THOMAS BEACH
MATT JAMES STANELOS
Director, Global Customer Service Management www.telstraglobal.com
Director www.veolia.com.sg
GOLD CORPORATE MEMBERS
NATIONAL AUSTRALIA BANK
LENDLEASE ASIA HOLDINGS PTE LTD
NEW
MEMBERS CORPORATE MEMBERS
ADEMCO INVESTMENS PTE LTD
AIMS IMMIGRATION SPECIALIST
ASIA GROUP ADVISORS
ALLIED PICKFORDS SINGAPORE
OLGA PONOMAREVA Marketing & PR Manager
ELSIE LIOW
ADAM SCHWARZ
ISAAC TRALLERO
Managing Director
www.thebespoke.com.sg
www.aims.sg
CEO/Managing Director www.asiagroupadvisors. com
Director, Business Development www.alliedpickfords.com.sg
DENTAL ESSENCE
DPDHL
EXPAT CHOICE.ASIA
JUSTICE SCHAFFER
MELISSA POLLOCK
JOHN GORDON
Manager www.dentalessence.com.sg
Head of Telecommunications Change Programs www.dpdhl.com
Managing Director www.expatchoice.asia
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LAW IN ORDER PTE LTD
LWC PTE LTD
SHAE TEO
CHARLIE BRAZIER
Director - Singapore and Legal Counsel www.lawinorder.com.sg
General Manager www.clubco.sg
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GEMS WORLD ACADEMY (SINGAPORE) PTE LTD
SEBASTIEN BARNARD Head of Marketing & Admissions www.gwa.edu.sg
PETERSONS WINES SINGAPORE PTE LTD
COLIN PETERSON Owner www.petersonswines. com.au
BCD TRAVEL
MATTHEW STEWART Managing Director www.bcdtravel.com
GEMS WORLD ACADEMY (SINGAPORE) PTE LTD
HONG BAO MEDIA (HOLDINGS) PTE LTD
CST TAX ADVISORS PTE LTD
CROWN INTERNATIONAL HOLDINGS PTE LTD
DELOITTE & TOUCHE LLP
SIMON DEPAOLI
GERALD CHEW
CATHERINE CHOW
Director www.csttax.com
General Manager, Sales & Marketing www.crowngroup.com.au
Director, Deloitte Private www.deloitte.com
KERRY CONSULTING PTE LTD
RICHARD HENRY
MARK LAUDI
HUWY JONES
Head of School
Managing Director www.hongbaomedia.com
Associate Director www.kerryconsulting.com
www.gwa.edu.sg
SAFE MERIDIAN PTE LTD
SHANGRI-LA HOTEL & RESORTS
KEIGO TAN
NANCY LEE
General Manager www.safemeridian.com
Director of Sales & Marketing www.shangri-la.com
SINGAPORE MANAGEMENT UNIVERSITY
KATHARINA LANGE Executive Director www.smu.edu.sg
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NEW
MEMBERS CORPORATE MEMBERS
STATE GOVERNMENT OF VICTORIA, AUSTRALIA
TITAFARMA++ PTE LTD
BRETT STEVENS
Director www.titafarma.com
Commissioner to South East Asia www.vic.gov.au
ASSOCIATE MEMBERS
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MONASH COLLEGE YIN INGAMELLS WIL Team Leader www.monashcollege. edu.au
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CECILIA SAVA
TRIDENT TRUST COMPANY (SINGAPORE) PTE LTD
JEANETTE WONG Executive Director www.tridenttrust.com
RADLEY PROPERTY MICHAEL RADOVNIKOVIC Director www.radleyproperty.com
YOUNG EARTH SANCTUARY RESOURCES PTE LTD
CHIN HON TOH Managing Director www.yesanctuary.com
INDIVIDUAL MEMBERS
STEPHEN SKULLEY & ASSOCIATES STEPHEN SKULLEY Principal Consultant
ORIGINALS SINGAPORE
GERI MURPHY Director www.originals.com
TEMPUR SEALY INTERNATIONAL INC. SIMON WALSH Senior Vice President APAC
UNIBIM SERVICES MARTIN DUKE Director
TARGET ASSET MANAGEMENT PERRY LOONG Compliance & Risk Management Manager
WISE GURU P/L
ANDREW UNTERWEGER Chairman www.thewiseguru.com ACCESSASIA | WWW.AUSTCHAM.ORG.SG
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MEMBERSHIP CARD OFFERS PRESENT YOUR AUSTCHAM MEMBERSHIP CARD AND ENJOY THESE BENEFITS
travel QANTAS Complimentary business class check-in for you and your family at the Qantas lounge in Singapore
business services AIMS IMMIGRATION SPECIALIST 15% discount on professional fee at AIMS Immigration Specialist CITY DEVELOPMENT LIMITED 10% discount on facilities and services at City Serviced Offices CLIFTONS 25% discount on room bookings GEEK TEAM ASIA 20% discount on all your technology support needs ISENTIA Up to 30% discount of standard rate card LAW IN ORDER Enjoy 15% off a range of business administrative services LEVEL3 A complimentary month of 'Community Membership' RUNNINGSTREAM 50% discount for the first year proprietary Portfolio Program SERVCORP Enjoy one month complimentary ‘The Virtual Office’ package
education & training BRITISH COUNCIL 20% off all corporate training workshops COALFACE DIALOGUE Special members’ rates on selected professional development program GEMS WORLD ACADEMY SINGAPORE Priority discounts & preferential discounts for enrolments in the 2016-2017 academic year PM-PARTNERS Enjoy 20% off standard price of any public or in-house training course SINGAPORE MANAGEMENT UNIVERSITY Receive 5% discount on selected SMU Executive Development Programmes THE CHANGE SCHOOL Enjoy 20% off on selected corporate workshops and retreats WHITE LODGE Free trial class for your child at any one of eight centres throughout Singapore
financial services PAY2HOME Enjoy money transfers to Australia for a flat fee of $15 (save 25%) QBE SINGAPORE 20% discount on personal lines including Home, Motor and Travel coverage
health services ALL IN THE FAMILY COUNSELLING
Enjoy special rates for counselling sessions DENTAL ESSENCE Special members’ rates for consultations
lifestyle and entertainment THE BIG BLOW Receive a complimentary Kevin Murphy Treat Me express service with every Perfect Blow Out THE BRITISH CLUB 50% off Associate Transferable Membership for only $8,000+ GST
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MEMBERSHIP CARD OFFERS
lifestyle and entertainment EATPLAYLIVE 50% off the purchase price for 12 months access to EatPlayLive, Asia’s premier lifestyle app BOUNCE SINGAPORE 10% off General Access Tickets
restaurants and hotels ANGSANA BINTAN 30% off best available rate at Angsana Bintan BANYAN TREE BINTAN 30% off best available rate at Banyan Tree Bintan ANGSANA LANG CÔ Complimentary choice of one unlimited inclusion (golf/spa/dining) per day BANYAN TREE LANG CÔ Stay 3 pay 2 Nights and enjoy the 3rd night free CARLTON HOTEL SINGAPORE 20% off total bill at Café Mosaic, Tuxedo and Gravity Bar 10% off total dinner bill at Wah Lok Cantonese Restaurant COMO THE TREASURY PERTH Save over 33% on best available room rates FAR EAST HOSPITALITY 5% off best available rate with complimentary daily breakfast and WiFi 10% off best available rate at TFE hotels in Australia FRASERS HOSPITALITY 20% off Best Flexible Rate at participating properties JAXS BISTRO 10% off total bill JW MARRIOT HOTEL SINGAPORE SOUTH BEACH 15% off food and beverage total bill MARINA MANDARIN SINGAPORE 15% off best available room rates and hotel managed restaurants & lounge MEAT SMITH Exclusive all day happy hour drinks and 25% off all meat platters MONTREUX JAZZ CAFE 20% off total bill and 15 % off Merchandise NOVOTEL SINGAPORE CLARKE QUAY 15% off total buffet food bill only at The Square Restaurant PARK REGIS Enjoy special rate for Corporate Room and Seminar Package WHITEGRASS 20% off total bill at The Bar
retail EASTERN CARPETS 10% off on all carpet cleaning services SHIVA DESIGNS 15% discount on purchases over $99 WINE EXCHANGE ASIA $69 per bottle for cases of six Billecart-Salmon NV Champagne
transport and relocation services ALLIED PICKFORDS Two hours complimentary handyman service on moving day
visit www.austcham.org.sg for full details & conditions
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NEWS FLASH PAY2HOME MTM COMING TO YOUR NEIGHBOURHOOD SOON Pay2Home’s bespoke Money Transfer Machines (MTMs) are specially designed to meet the specific needs of the expatriate and working migrant communities.
SAFE MERIDIAN PRODUCT LAUNCH QBE Insurance (Singapore) Pte Ltd and Safe Meridian now offer the Globalis international health insurance plans in Singapore. Globalis is available to individuals, families, and companies located both in Singapore and abroad. The Globalis international health insurance plans introduce a new level of plan design flexibility, offering clients an unparalleled degree personalization in their health insurance coverage. This plan design flexibility also provides opportunities to considerably discount the annual premium. A ‘No Claim Discount’ has been incorporated into the plan as well, providing discounted premiums for each claim-free period of insurance. QBE Insurance (Singapore) Pte Ltd is part of QBE Insurance Group Limited based in Sydney, Australia. QBE Insurance is among the world’s largest insurance companies, and is the largest global insurer based in Australia. QBE Insurance has operations in 37 countries and employs 14,500 staff.
Recently approved by the Monetary Authority of Singapore for roll-out across the Island State – a first for the remittance industry in Singapore – convenient 24-hour money transfer services will soon be in most neighbourhoods. Pay2Home’s MTMs are an interactive selfservice kiosk with eight language options, allowing users to access remittance services to almost 30 countries, their transaction history, foreign exchange rates and loyalty rewards. Winner of the 2017 AustCham Business Excellence Award and ranked among Singapore’s Top 1000 SMEs, Pay2Home is a FinTech company, pushing the boundaries of customer service excellence using its cutting edge technology. More information about Pay2Home can found at www.pay2home.com
MERCURE BUGIS CELEBRATES GRAND OPENING The 395-room Mercure Singapore Bugis recently celebrated its official opening. Located in the heart of Bugis, the 15-storey hotel is surrounded by historical and cultural sites, trendy shopping locales (hello, Haji Lane and Arab Street!), eateries and is also a stone’s throw from the Central Business District and Orchard Road. Designed to reflect Singapore’s rich cultural background and diverse ethnicities, walk around and notice the unique mix of art works which reflect the local charm of its surroundings. Occupying 215-sq meters, the pillarless Queen Ballroom can accommodate up to 120 guests and can be partitioned into three separate function rooms. The hotel also has meeting rooms catering to business travellers including Bugis Central, which has access to an outdoor courtyard and can accommodate up to 20 guests in a boardroom setting. Travellers are encouraged to utilise the in-room Handyphone, a portable smartphone that offers unlimited free mobile internet access and free local and IDD calls to ten key destinations worldwide.
For article contribution or advertising in Access Asia, email us at info@austcham.org.sg
Before you reach the Hunter Valley, we’ll serve you a taste of it in the air
Enjoy Rockpool inspired cuisine paired with some of Australia’s best wine when you fly with Qantas. Australia starts here.
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AUSSIE-RULES Skills for life
Belong - from the beginning
Antet ilibus, incte quas doluptas quosaep tatiund aeriscipsunt quatem eaque nonsequis evel id unti te vid ut fugiatendus exped undipsam, tempost, officati aciae When volupta you get omnimo tibus.the foundations right, the
skyItati is the limit Ximille custet, cus endae Cae. a doluptatur? omnimus andandi stioreprovid evel id unti te vid ut We know that the undipsam foundations of your child’s learning are fugiatendus exped important. Which is why we’ve created a brand new learning environment especially for our youngest learners, filled with little touches that willl make them feel secure and supported as they enjoy their first experience of school. Speak to our friendly Early Years Admissions Team to learn more about joining our new Early Learning Village when we open in July 2017.
Globally focused, distinctly Australian
www.ais.com.sg +65 6653 7906
Australian International School Pte Ltd is registered by the Committee for Private Education (CPE), part of SkillsFuture Singapore (SSG). CPE Registration Number 199204405H. Period of Registration 6 July 2015 to 5 July 2019