Law School in a Pandemic, Year 2 PA R T 1
COVID-19, Year 2: How Have Overall Perceptions of Online J.D. Courses Changed? Overall, 16% of students reinterviewed in 2022 rate their likelihood to recommend online J.D. courses at a “9” or “10” on a zero-to-10 scale, the standard commonly used to characterize product or service users as “promoters”; this figure was up somewhat from 11% in 2021. Correspondingly, the proportion considered “detractors” (ratings of zero to six) fell from 71% to 61%. The percentage of promoters rose most among students who were still attending about half their classes online (13% in 2021 to 24% in 2022) or continued to be mostly or completely online (10% to 28%).
Notably, the percentage of detractors fell from 68% to 42% among students whose classes were equally online and in-person, suggesting a hybrid format that combines advantages of in-person and online attendance is at least acceptable — if not overwhelmingly positive — to most of these students.
CHART 3
On a scale of zero to 10 where “0” means you are not at all likely and “10” means you are extremely likely, how likely is it that you would recommend online J.D. courses to family, friends or colleagues? % Detractors (“0” to “6”)
% Passives (“7” or “8”)
% Promoters (“9” or “10”)
Due to rounding, totals may sum to 100%, +/-1 percentage point; percentages shown when >4%.
10
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