Accume Partners Compliance Monthly Newsletter- October 2021 October • 31 • 2021
INDEX 1.Focus of the Month 2.Regulator Roundup 3.Final Rules 4.Proposed Rules 5.Other Compliance News 6.AML News 7.Recommended Actions to Take
Complaint Management, Data and the CFPB The CFPB’s release of its research brief “Consumer complaints throughout the credit lifecycle, by demographic characteristics” started statistics
my
pontification
and
data
can
on help
complaint to
management
improve
compliance
and
how
programs.
Also, over the past few months I have been conducting a lot of client reviews where complaint management embedded and was disappointed to find that in a lot of institutions, it is just a perfunctory
exercise.
Believe
it
or
not,
a
formal
complaint
management process can strengthen your compliance management system and make your job easier….yes, I said easier!
Read
here
October
Accume
Partners
Compliance
Monthly
Newsletter2021:
https://fs.hubspotusercontent00.net/hubfs/7793900/Compliance%2 0Monthly_%20October%202021%20(September%202021)_.pdf
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