1 Employee Training and Development in Health Care Organizations Why employees must be properly trained to perform their job responsibilities Like in any other industry, employees in the healthcare industry are supposed to be trained to improve their work performance. With the appropriate and necessary training, the employees are better equipped to handle their jobs and deliver quality services in the health sector. Training helps them to address the weaknesses by creating an opportunity for them to express their weakness and set them on the path to addressing those weaknesses ad becoming seasoned professionals in their respective fields (Jehanzeb & Bashir, 2013). Training will also ensure uniformity and consistency in the manner in which the healthcare services are provided. Quality training is crucial because it helps providers improve effective, safe, patientcentred, timely, and equitable healthcare services. It strives towards the prevention of errors and improves patient safety. The providers can learn from the errors that occur, and create a safety culture that involves healthcare professionals, organizations and patients
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2 Strategic training helps provide employees with relevant tools and information required to complete their tasks more successfully. The training is aligned with the gaps exhibited in an organization; therefore, it improves productivity levels. Managing the training process checks on the aspects such as the training's timing, the resources utilized and quality control of the training to ensure that the optimal results will be obtained from the training. Evaluating and training help in ascertaining the extent to which the objectives of the training are met. How professional development helps employees reach their career goals Professional development helps the employees unlock their potential highest potential, putting them in a better position to climb the professional ladder. It provides tools and resources to help the employees map out their ambitions and also reach their objectives. Training is operational because it teaches people how to be competent at their jobs. On the other hand, professional development tends to be strategic because it entails acquiring knowledge, skills, and abilities widely transferrable across industries and jobs. It is vital in succession planning because it instils competencies in potential employees to ensure leadership continuity, risk management and business continuity. A professional development plan is essential because it documents the goals, the required skills and competency development, and the objectives that a staff member will need to accomplish continuous improvement and career development. It includes the skills one has and one s/he needs to acquire, the timeline for accomplishing targets, among other things. Professional development activities include research, continuing education, increased duties and responsibilities, among others (Boselie, 2010). Performance management Performance management provides feedback to the employees on their performance. As such, they help document personnel decisions such as retain or terminate and salary actions. To
3 the employees, performance appraisal is essential as it helps them identify areas for further training. It ensures increased job satisfaction and motivation and instils better morale and teamwork. Considering administration and development uses performance management helps make decisions such as replacements, remunerations, and promotions. It improves organizational goals, including performance and profitability. The organization should be able to see daily benefits, including financial.
4 References Boselie, P. (2010). High-performance work practices in the health care sector: a Dutch case study. International Journal of Manpower, 31(1), 42-58. https://www.emerald.com/insight/content/doi/10.1108/01437721011031685/full/html Jehanzeb, K., & Bashir, N. A. (2013). Training and development program and its benefits to employee and organization: A conceptual study. European Journal of Business and Management, 5(2). https://www.researchgate.net/publication/274704136_Training_and_Development_Progr am_and_Its_Benefits_to_Employee_and_Organization_An_Conceptual_Study