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23 October 2017
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Join us in Oman for the Airport Exchange 2017 ACI World appoints new Chair and Vice Chair at its Annual General Assembly in Mauritius ACI Releases Policy Brief on Airport Networks and the Sustainability of Small Airports 1
ACI signs MoU with HNA Airport Group to promote and facilitate excellence in operations and management at HNA’s airports Global airport industry climate action surpasses 200 airports milestone Important Announcement about Fraudulent Emails
Industry News
Australia Adelaide Airport Airport Safety Week kicks off at Adelaide Airport Melbourne Airport Melbourne Airport passenger performance September 2017 Sydney Airport Sydney Airport strengthens Surf Life Saving Sydney Partnership Townsville Airport Townsville Airport meets global standard in emissions reduction
Bahrain Bahrain International Airport Bahrain Airport Company CEO Reveals New Details of Airport Modernisation Programme
Hong Kong 2
Hong Kong International Airport Unique Aviation Course Places More than 80 Students in Full Time Internships at HKIA
India Bangalore International Airport Bangalore International Airport and Accenture setup Co-Innovation Center to Drive Digital Innovation Hyderabad International Airport GMR led Hyderabad International Airport Receives the Coveted ACI ASQ World's # 1 Airport Award Trophy Delhi International Airport Delhi Airport to commence operations at Terminal-2 of IGI Airport from 29th October 2017
Japan Kansai Airports Thai AirAsia X to increase frequency on KIX-Bangkok route to 2 flights per day for winter, offering travelers more flexibility
Malaysia Malaysia Airports Holdings Berhad Malaysia Airports Takes Up the Call to Transform Malaysia into a Sporting Nation by Celebrating Hari Sukan Negara 2017 with the entire airport community
Qatar Hamad International Airport Hamad International Airport Ranked 2nd Best International Airport in the World by Travel + Leisure World's Best Awards 2017
Singapore Changi Airport Changi Airport Group launches Pharma@Changi initiative
United Arab Emirates Abu Dhabi Airports AUH receives its prestigious awards for “Best Airport” & “Best Improved Airport” in the Middle East from ACI in Mauritius Dubai Airports 3
DXB welcomes SalamAir
Feature Stories
Join us in Oman for the Airport Exchange 2017
Join ACI Airport Exchange 2017 for an unrivalled learning and networking experience, as ACI EUROPE and Asia-Pacific and event host Oman Airports Management Company bring together industry speakers to share strategies for success. The event theme is "Leading airports towards operational excellence, profitability and customer service" - Inspired by the Oman Airport Management Company five-year transformation strategy "Growing gateways to beauty and opportunity". During the event there will be 4 specialist conferences and a Keynote Arena featuring a "Middle East Leaders Masterclass": "Middle East Leaders Masterclass" Airport chiefs from across the Middle East region come together to discuss key market, operational, and developmental forces driving change, including: • •
Sheikh Aimen Ahmed Al Hosni, CEO, Oman Airports Management Company Mohamed Yousif Al Binfalah, CEO, Bahrain Airport Company 4
• • •
Paul Gregorowitsch, CEO, Oman Air Sani Seder, President & CEO, TAV Airports Kjeld Binger, CEO, Airport International Group (Operator of Queen Alia International Airport)
Invitation letter from Sheikh Aimen Ahmed Al Hosni, CEO of Oman Airports Management Company is attached here and for further information about the event, please visit the event website at http://www.airport-exchange.com.
ACI World appoints new Chair and Vice Chair at its Annual General Assembly in Mauritius
ACI Chair Declan Collier, Chief Executive Officer (CEO), London City Airports, turned over the Chair position of the ACI World Governing Board to Bongani Maseko, CEO and Executive Director, Airports Company South Africa Limited. Martin Eurnekian, CEO, Corporación América was also appointed as Vice-Chair. The official election took place during the 27th ACI World Annual General Assembly in Port Louis, Mauritius. Their roles will become effective as of 1 January 2018. “I would like to personally thank Declan Collier for his long service to ACI,” said Angela Gittens, Director General, ACI World, “previously as a Board Member and Chair in ACI Europe, and for the last ten years on the World Governing Board. Collier has been unstinting with his time and keen insight and we are fortunate to have had his guidance.” “As ACI World’s new Chair, Bongani Maseko will bring broad industry expertise and particularly a deep understanding of the challenges African airports face,” continued Angela Gittens. “We look forward to his leadership in developing key recommendations to ensure the sustainability of the industry worldwide for years to come.” “It is an honour to take on the role of Chair for ACI World,” said Bongani Maseko. “The confidence that the ACI Assembly has placed in me speaks to the role of African airports in ensuring that they are competing with the best in the world in terms of best practice on airport development, management and operations. Aviation in Africa is slowly becoming a strong contributor to global economic growth as the tourism industry grows. The next 20 years will see the most growth in passenger numbers coming from Africa. “As ACI’s newly elected Chair, I am honoured to work in collaboration with leading airport professionals on the World Governing Board so that that the voices of airports globally continue to contribute meaningfully,” Bongani Maseko concluded. “This will ensure that ACI continues to help our member airports perform well in terms of operational efficiencies—which ultimately contributes to the value chain, providing a smooth end-to-end process to a passenger’s experience.” Bongani Maseko joined Airports Company South Africa in 1999 and was formally appointed as CEO in May 2013. Prior to his role in airport operations, he also spent three-and-half-years leading O.R. Tambo International Airport as General Manager. He has a degree in Aviation Business Administration from Embry-Riddle Aeronautical University, and Airport Systems Planning and Design and Airport Ground Transportation Planning from the University of California. “I welcome Martin Eurnekian as ACI World’s new Vice-Chair,” said Angela Gittens. “He has been an active member of ACI Latin America-Caribbean for more than 10 years and President since 2016. In those years he has closely engaged with international organizations, including the International Civil Air Organization, in order to improve the sector’s safety, security and efficiency and his insights will serve the world’s airports aptly.” 5
“ACI is committed to continuing to advocate for airports so that sound operational and economic policies are promoted and embraced by all aviation stakeholders to facilitate the sustainable growth of the air transport system throughout the world,” said Martin Eurnekian. “I thank the ACI Assembly for its vote of confidence to be part of the new leadership for the next two years.” Martin Eurnekian has more than 15 years or experience in aviation. He managed several concession processes, as well as directed passenger and cargo terminal design and construction projects, including Galapagos Airport. He has also managed several airlines, including LAPA and Southernwinds in Argentina, and Volare in Italy.
ACI Releases Policy Brief on Airport Networks and the Sustainability of Small Airports
ACI World has released a Policy Brief on airport networks and the sustainability of small airports. The ACI Policy Brief focuses on one specific management model: the airport network and the sustainability of airports with low traffic volume. It provides an overview of the state of airport networks worldwide, based on a robust dataset and inventory of the world’s networks. It also puts forth practical policy recommendations to ensure that airport operation and development is sustainable and beneficial to airlines, passengers, communities and national economies The ACI Policy Brief proves that the sustainable operation and development of the world’s smaller airports remains a challenge. While the airport industry as a whole is profitable, financial statements show that as many as 66% of the world’s airports—most of which are small—operate at a net loss. The airport network model is one of the options to overcome this challenge. In order to do so, however, airport networks must continue to be able to cross-subsidize smaller airports in accordance with the ICAO framework. “Airport operators should be permitted to operate under a wide range of management models to serve their specific missions, their business needs and local circumstances,” said Angela Gittens, Director General, ACI World. “When a network approach is pursued, cross-subsidies from profitable larger airports are often key to the sustainability of smaller airports, which in turn provide essential benefits in terms of safety, social and economic development, and positive externalities to airlines users of the network.” Learn more on, and/or order the Policy Brief on airport networks and the sustainability of small airports.
ACI signs MoU with HNA Airport Group to promote and facilitate excellence in operations and management at HNA’s airports 6
ACI and HNA Airport Group Co. Ltd. have signed a new Memorandum of Understanding (MoU) at the 27th ACI Africa/World Annual General Assembly, Conference & Exhibition that will see enhanced cooperation between both organizations on various programmes and initiatives, including airport safety reviews, customer experience solutions and training, to promote and facilitate excellence at operations and management at HNA’s airports.
HNA Airport Group Co. Ltd., which currently operates 15 Chinese airports and 1 airport abroad, expects to gain value above and beyond their existing participation in ACI programmes including: the peer-review ACI Airport Excellence (APEX) programme , and the facilitation of implementation of its recommendations; the ACI Airport Service Quality (ASQ) programme , including the new ASQ Arrivals Survey and Employee Survey ; and, support and expertise from ACI Global Training on relevant training needs. “ACI is delighted to confirm enhanced collaboration with the HNA Airport Group Co. Ltd. to support APEX and ASQ programmes and training at their airports,” said Gittens. “This MoU is in line with ACI’s mission to promote and facilitate excellence in airport operations and management.” “We are honoured to become the first Chinese airport operator to sign this important MoU, which will serve to enhance our operations and access ongoing training and insights from the various programmes that ACI offers,” said Liao Hongyu, Chairman, Hainan HNA Airport Management Co. Ltd. “We always seek to provide the best and most up-to-date insight to our airports and we believe that ACI’s programmes provide this.”
Global airport industry climate action surpasses 200 airports milestone • 201 airports across the world now certified at one of the 4 levels of Airport Carbon Accreditation • These airports welcomed over 2.8 billion passengers a year – that’s 39.6% of global air passengers • Latest global CO2 reduction by airport industry announced: -202,184 tonnes of CO2 • 35 airports are carbon neutral 7
At this year’s ACI World & Africa Annual General Assembly (WAGA) hosted by Airports of Mauritius Co, the global airport industry issued an update on the progress it has been making in addressing its CO2 emissions, through the independent and voluntary global certification programme, Airport Carbon Accreditation. As is customary at this time of year, ACI also released the annual report for Airport Carbon Accreditation (covering the period May 2016 to May 2017), showing how the global airport industry° is delivering on its commitment to lower its own CO2 emissions, made in 2007*. Angela Gittens, Director General, ACI World commented, “This past year has seen continued engagement from airports with 36 new applications to Airport Carbon Accreditation and more airports reaching a higher level of certification within the programme. As a result, we are able to announce that we now have 201 airports participating in Airport Carbon Accreditation. These airports welcome over 39.6% of global air passenger traffic. To put that into context, that means more than 2.8 billion passengers now travel through airports certified at one of the 4 levels of the programme.” Earlier this week, Townsville Airport in Queensland, Australia became the 200th airport to enter the programme, certified at Level 1 Mapping. For all the latest key figures, including details of the accredited airports in each world region, their actions and the difference the programme is making, check out the interactive maps, case studies & programme results on www.AirportCO2.org. You can also download the Airport Carbon Accreditation Annual Report 2016-2017 here.
Important Announcement about Fraudulent Emails
We are aware that there have been several attempts to impersonate ACI Asia-Pacific over email regarding event registration confirmation and encourage recipients to respond to the email. If you ever receive any emails allegedly from ACI Asia-Pacific and if you are in doubt, please do not respond and notify us immediately. Do not open any attachments or click on any links within the email as they may be compromised.
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