ACI Asia-Pacific Newsletter - 27 July 2018

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27 July 2018

ACI Asia-Pacific Homepage

ACI Asia-Pacific Events

ACI Global Training

Featured Airport Member

Featured World Business Partner

Macau International Airport

Dyland Lianne Market Research & Consultant Co.

Newsletter Highlights

28th ACI World Annual General Assembly Passes Six Resolutions to support World Airport's Priorities and Interests ACI Asia-Pacific Publishes Report on Green Airports Recognition 2018 ACI Developing Nations Airport Assistance (DNA) Seminar in Haikou – Calling for Registration ACI Publishes Annual Report 2017 World Day against Trafficking in Persons 1


Industry News Australia Adelaide Airport Adelaide Airport tops 1 million international passengers Brisbane Airport Korean Air celebrates 25 years of flying to Brisbane Queensland Airports Limited Growth Continues in the North and the West Melbourne Airport Melbourne Airport Passenger Performance FY18

Hong Kong Airport Authority Hong Kong Airport Staff Commended for Excellent Customer Service HKIA 20th Anniversary Awards Recognise Business Partners’ Contribution

Japan Kansai Airports VietJet to launch daily flights to Ho Chi Minh from KIX

Malaysia Malaysia Airports Holdings Berhad Low-Cost Travel Growth in Malaysia Boomed in the Last Decade

New Zealand Auckland International Airport Auckland Airport completes major extension of international aircraft pier Christchurch Airport Another First for the Christchurch-Guangzhou China Southern Airlines Service Singapore Changi Airport New mobile payment gateway WeChat Pay launched at Changi Airport 2


United Arab Emirates Dubai Airports DXB traffic rises to 43.7 million in H1 following 11.7% uplift in June

Feature Stories 28th ACI World Annual General Assembly Passes Six Resolutions to support World Airport's Priorities and Interests Resolutions address global airport issues including cyber security, infrastructure, adaptation to climate change, and safety The 28th Airport Council International (ACI) World Annual General Assembly (WAGA) held on 20 June in Brussels, Belgium, approved Resolutions committing ACI to maximizing the contributions of airports to maintaining and developing a safe, secure, environmentally sustainable, and customer-centric aviation system worldwide. The WAGA unanimously approved the six Resolutions: Resolution No. 1: An effective approach to cyber security Resolution No. 2: Upholding United Nations Sustainable Development Goal 9: Build resilient infrastructure Resolution No. 3: Encouraging airports to take action on resilience and adaptation to climate change Resolution No. 4: Urging member airports to submit safety data to ACI Resolution No. 5: Appreciation for the ACI Fund Council founders and Council Members Resolution No. 6: Appreciation for Host (Brussels Airport). “Our Assembly Resolutions advance ACI’s initiatives by setting out its aims and objectives on subjects of immediate concern to the world’s airport industry,” said Angela Gittens, Director General, ACI World. “Our members were proactive in telling us their interests and sharing their concerns. This year’s Resolutions put a particular focus on evolving and emerging threats that could become impediments to the airport industry meeting the ever-increasing air service demand. “As the voice of the world's airports, ACI World is the only organization that can bring together airports, large and small, from all regions to agree strong measures to address the issues that affect us all,” said Bongani Maseko, Chair, ACI World. “I would like to thank ACI Member airports for their collective response and commitment to act on these pressing issues and I pledge airports to continue to approach our common industry concerns in the future in a collaborative and transparent manner,” he added. The 28th ACI EUROPE/World Annual General Assembly, Congress & Exhibition held in Brussels, Belgium, 18-20 June 2018, saw a record-breaking attendance. Hosted by Brussels Airport Company, the event attracted over 800 delegates from 70 countries. Airport Authority Hong Kong will host ACI Annual World and Asia-Pacific Assemblies in 2019.

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ACI Asia-Pacific Publishes Report on Green Airports Recognition 2018 ACI Asia-Pacific published a Green Airports Recognition 2018 report showcasing Asia-Pacific and Middle East airports’ waste minimization initiatives. The report highlights airport members’ efforts in waste minimization which serve as an excellent reference for the rest of the industry. The participating airports represent 16% of the total passenger traffic in Asia-Pacific and the Middle East in 2017. The theme of this year’s recognition is waste minimization, one of the top three management priorities identified in the 2017 Regional Environmental Survey. The Green Airports Recognition was established by ACI Asia-Pacific, with the support of the Regional Environment Committee. The objective of the recognition is to promote environmental best practices to minimize aviation’s impact on the environment and to recognise the region’s airport members who have outstanding accomplishments in their environmental projects. The report is now available asiapac.aero/services/main/30

on

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http://www.aci-

ACI Developing Nations Airport Assistance (DNA) Seminar in Haikou – Calling for Registration The ACI Developing Nations Airport Assistance Programme (ACI-DNA) is organizing its training seminar in cooperation with HNA Airport Group Co., Ltd. This DNA seminar will be on Airport Customer Service, taking place in Haikou, China on 30-31 August 2018. The Airport Customer Service seminar will include: • Managing Service Quality, airport-wide brand and service standards • Developing Performance Management Programmes • Setting customer satisfaction goals and setting up reward and recognition programme • A presentation by HNA Airport Group Co., Ltd on their experience with the ASQ Programme To know more about the DNA programme, please visit our website at http://www.aci.aero/Services/DNA-AssistanceProgramme or contact us at DNA@aci.aero.

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ACI Publishes Annual Report 2017

The ACI Annual Report 2017 highlights key achievements of ACI World and ACI regional offices throughout the year. With a strong focus on topics related to the aviation industry, the Report provides a complete overview of the successes achieved during 2017 and a forecast for upcoming years for ACI, the voice of the world's airports.

World Day against Trafficking in Persons

30 July 2018 is the World Day against Trafficking in Persons. Air transport is a commonly used mode of transport for traffickers. Airports are ideally positioned to assist, both through the training of staff in recognizing and dealing with trafficking situations and by providing information to the public to raise awareness. ACI’s member airports play a critical role in the fight against human trafficking activity through education, vigilance and a strong reporting culture. This can be accomplished by promoting awareness and training to the entire airport community. The Regional Office encourages all members and the broader aviation community to make use of available information and resources to raise awareness, educate and train staff in the ongoing efforts to combat human trafficking. For further information about the campaign and available resources, please visit our website here.

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ACI Asia-Pacific Year in Review 2017

Asia-Pacific Airports

AIRPORTCO2 NEWS – Summer 2018

Events

Airport Development Showcase Video – Created in April 2018 for the 13th ACI Asia-Pacific Regional Assembly, to showcase the recent airport development projects shaping the region. If you were not able to attend the event, you can now watch the video from the link below.

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ACI Asia-Pacific Region Unit 13, 2/F, Airport World Trade Center,1 Sky Plaza Road, Hong Kong International Airport, Hong Kong www.aci-asiapac.aero

To read previous issues of ACI Asia-Pacific Biweekly Newsletter, please click here. To subscribe/ unsubscribe, please click here. Members are welcome to send company news to ACI Asia-Pacific Communications Team for publishing in this newsletter and website.

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