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28 September 2018
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Newsletter Highlights
ACI World Publishes Annual World Airport Traffic Report ACI Asia-Pacific Continues to Spread its Presence by Speaking at Key Industry Events World’s Top Performing Airports Celebrated at ACI Airport Service Quality (ASQ) Awards Ceremony Indonesian Journalists Visit ACI Asia-Pacific Stakeholders Outreach in India Green Airports Recognition – Open for Application 1
Industry News Australia Brisbane Airport Foreign currency collection to help Aussie farmers Melbourne Airport Melbourne Airport passenger performance August 2018 Sydney Airport Announcements at T1 International reduced as part of Sydney Airport’s ‘quiet terminal’ initiative
Japan Kansai Airports Welcome back to KIX events held as part of Kansai Inbound Tourism Revival Plan Narita Airport Enhancing Incentive Programs for Airlines to expand Narita Network
Singapore Changi Airport Operating Indicators for August 2018
United Arab Emirates Abu Dhabi International Airport Gulf Centre for Aviation Studies hosts development course for students
Feature Stories ACI World Publishes Annual World Airport Traffic Report Passenger and cargo growth show remarkable resilience in the face of ongoing global trade and political tensions
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ACI World published the 2018 edition of its Annual World Airport Traffic Report (WATR) which found that global passenger and cargo growth remained resilient and robust in the face of threats from trade and political tensions around the world. All regions experienced growth with a robust year-on-year global passenger increase of 7.5% in 2017 over 2016, one of the strongest growth rates on record. Air cargo also experienced a revival across many of the world’s airports in 2017, posting a record-breaking jump of 7.7% from the previous year. Likewise, aircraft movements increased by 3% in 2017, the highest annual percentage growth increase since 2004. All told, the world’s airports accommodated 8,277,676,508 passengers, 118,612,750 metric tonnes of cargo, and 95,772,011 aircraft movements. Aviation’s centre of gravity continued to shift eastward in 2017. Most of the world’s fastest-growing large airports are located in emerging markets; 16 of the fastest-growing top 30 airports with over 15 million passengers are located in just two countries, China and India. To learn more about the WATR and the press release, please visit ACI World website here.
ACI Asia-Pacific Continues to Spread its Presence by Speaking at Key Industry Events
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ACI Asia-Pacific had multiple opportunities this September to promote the work of ACI and make known its unique positioning in aviation as the voice of the region’s airports. The Regional Office was invited to speak at the ICAO Air Cargo Development Forum on 5 – 7 September in Zhengzhou, China. The forum brought together international experts to discuss and address key issues, including the growth and liberalization of air cargo and e-commerce. Participants were able to deliberate and propose solutions addressing regulatory and operational challenges that would maximize the benefits of the industry for States and stakeholders. Speaking at the event, Regional Director Patti Chau highlighted that air cargo is known for its reliability and timely delivery. To ensure that the industry is operating at optimum levels, it is essential that air cargo processes, procedures and standards are aligned with current demands and technologies. ACI applauds ICAO for providing this platform for the industry to address such important issues surrounding the modernization of the air cargo regulatory framework.
The following week, the Regional Office was invited to the 2nd China Airport Development Forum in Changsha, China, on 12-13 September. The event was co-hosted by the People’s Government of Changsha City, China Civil Airports Association and IATA. Attended by close to 200 delegates comprising mostly senior airport executives in China, the event was opened by Dr. Dong Zhi-Yi, Deputy Administrator of the Civil Aviation Administration of China and Mr. Chen Fei, Vice Governor of the People’s Government of Hunan Province. Deputy Regional Director Ada Tse shared on the topic of “International Airport Development and Policy Trend”. Delegates were presented with current traffic statistics, forecasts and highlights of a few upcoming airport development projects in the region. Opportunity was also taken to convey ACI’s position on airport privatization and introduce the Airport Carbon Accreditation programme as a means to ensure that sustainability is addressed during the journey to enhance capacity. Other speakers included Mr. Zhang Baojian, IATA Regional Vice President for North Asia; Sir Peter Budd, UK Department of International Trade; Ms. Wang Rui-ping, Chair of the China Civil Airports Association; Mr. Li Jun, Board Chairman of the China Air Transport Association and other subject matter experts in the industry and academia in China.
Lastly, the Regional Office accepted an invitation from the government of Uzbekistan and IATA to speak at an international conference “Central Asia – In the System of International Transport Corridors in Tashkent, Uzbekistan on 20-21 September. There, the Regional Director shared key messages with the Central Asian aviation community, emphasizing aviation as a sector of strategic importance, the need to implement smarter regulation and development of masterplans to address long-term infrastructure needs. Governments were encouraged to consider removing or reducing financial barriers that would hinder the development of air connectivity and adopting international best practices to manage short-term infrastructure constraints.
Central Asia is strategically located along China’s Belt and Road Initiative, which will no doubt reshape global trade and impact the region’s development. Central Asia airports are encouraged to join ACI and make use of the platform to interact and exchange with other airports to foster and facilitate growth.
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World’s Top Performing Airports Celebrated at ACI Airport Service Quality (ASQ) Awards Ceremony The airport industry’s commitment to customer experience was celebrated at ACI’s annual Airport Service Quality (ASQ) Awards Ceremony. The awards ceremony was held on September 12, during the inaugural ACI Customer Excellence Global Summit, in Halifax, Canada, an appropriate setting for recognising the top performers in customer service according to passengers. The ASQ programme is world-renowned and the only globally-established benchmarking programme measuring passengers’ satisfaction while they are travelling through an airport. “The ASQ Awards Ceremony celebrates our industry’s commitment to delivering exceptional customer service to passenger service”, said Angela Gittens, Director General of ACI World. “The awards ceremony and the Global Summit are special opportunities for the airport community to network, exchange best practices and celebrate the devotion to our customers. I congratulate all the winners for their accomplishment and for serving as role models in pursuing customer service excellence.” The awards honoured the achievements of airports in 2017 and included 15 first-time winner airports. These results confirm that competition is now a fixed feature of the industry. Airports, regardless of size, operate in an increasingly commercial and competitive business environment that encourages them to make the passenger experience a top priority. To learn more about the ACI Customer Excellence Global Summit, please visit ACI World website here.
Indonesian Journalists Visited ACI Asia-Pacific
The Regional Office welcomed a group of journalists from Indonesia on 21 September in a tour organized by Angkasa Pura Airports. The meeting provided an opportunity for Indonesian journalists to hear first-hand about ACI, the only trade association representing airports and promoting professional excellence in airport management and operations. Representing the Regional Office, SL Wong, Head of Industry and Technical Affairs introduced to the journalists ACI offerings and how Angkasa Pura Airports is an active participant in ACI’s various programmes and services, including APEX in Safety and Security, and more recently, hosted the Pilot Review in APEX in Environment at Adi Sumarmo International Airport. 5
Devy Wildasari Suradji, Director Marketing and Services, Angkasa Pura Airports (8th from left), SL Wong, Head of Industry and Technical Affairs, Jeannie Wong, Head of External Affairs and the group of journalists from Indonesia.
Stakeholder Outreach in India
ACI continued its advocacy efforts on Economic issues in September. ACI World Director General, Angela Gittens and ACI Asia-Pacific Acting Senior Manager, Economics & Statistics, Suzanne Tong held meetings in India with representatives of the Ministry of Civil Aviation and airport operators - GMR Airports, Airport Authority of India and Airports Economic Regulatory Authority of India (AERA) to discuss relevant topics pertinent to India’s airports.
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From Left to Right: Meeting Minister of Civil Aviation, Minister Prabhu, Secretary Choubey and Chairperson of AERA, Mr. Machendranathan.
Green Airports Recognition – Open for Application The “Green Airports Recognition 2019” is now open for application. The objective of the Green Airports Recognition is to promote environmental best practices to minimize aviation’s impact on the environment and to recognize ACI Asia-Pacific airport members who have outstanding accomplishments in their environmental projects. By participating in this initiative, you will have the opportunity to share your airport’s environmental projects with other airports in the region and also be recognized for your airport’s outstanding achievements.
Understanding that different airports have different environmental priorities, each year, a specific theme of Recognition will be chosen among various environmental aspects. The theme for this year is Green Airport Infrastructure. For further information about the program please visit our website here.
Asia-Pacific Airports
ACI Asia-Pacific Year in Review 2017
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Events
Airport Development Showcase Video – Created in April 2018 for the 13th ACI Asia-Pacific Regional Assembly, to showcase the recent airport development projects shaping the region. If you were not able to attend the event, you can now watch the video from the link below.
ACI Asia-Pacific Region Unit 13, 2/F, Airport World Trade Center,1 Sky Plaza Road, Hong Kong International Airport, Hong Kong www.aci-asiapac.aero
To read previous issues of ACI Asia-Pacific Biweekly Newsletter, please click here.
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