1/9/2019
Receptionist Skills Diploma Level 3 - Adams Academy
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Receptionist Skills Diploma Level 3 ( 9 REVIEWS ) 551 STUDENTS
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To become a receptionist requires having a high set of competence on how to manage, noting and alluding requests. Individuals looking to pursue this as their profession surely need to take this course to come an expert in their eld. This is essential since you will be the cutting edge individual of the association and their impression of the business may originate from you since you are the key person they would be managing. This course is for you to learn the vital abilities and knowledge to become a professional receptionist. This also includes learning of O ce Management, since it plays a high role in this profession and is a part of a receptionist responsibility.
Why Should You Choose Receptionist Skills Diploma Level 3 Properly curated course with comprehensive syllabus 1 year accessibility to the course Full-time tutor support on working days (Monday – Friday) https://www.adamsacademy.com/course/receptionist-skills-diploma-level-3/
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Receptionist Skills Diploma Level 3 - Adams Academy
E cient exam system, assessment and instant results Free e-Certi cate Instant certi cate validation facility Internationally recognised accredited quali cation Access to the course content on mobile, tablet or desktop from anywhere anytime Eligible for **NUS NUS Extra** Extra card which gives you 1000’s of discounts from biggest companies.
Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful in no time. You will be able to stand out in the crowd after completing this course. You will also be able to add our quali cations to your Resume and make yourself worthy in the competitive job industry.
FAQs Who is this course for? There is no experience or previous quali cations required for enrolment on this course. It is available to all students of all academic backgrounds.
Is this course accredited? Yes, this course is accredited by IAO and CPD Quali cation Standards.
If I take the course, how will I be assessed? Once you complete all the lessons/units, you are required to sit an exam which is multiple-choice. Pass mark is 60%.
Does this course include exams? Yes, this course includes exams.
How can I achieve my certi cate? Once you successfully pass your exam you can obtain your certi cate of achievement either in PDF or hard copy format, or both, for an additional fee. Certi cates are also available as e-certi cates.
Is there any charge for certi cation? Yes, there is an additional charge for the certi cation service. Certi cates are £4 each for PDFs and £8 each for hard copies. If both PDF and hard copy certi cates are ordered at the same time, the cost is £10. E-certi cates are available from your learning portal completely free of charge.
Can anyone validate my certi cate through your website? Yes, there is a unique code issued for every certi cate and anyone can validate your certi cate by using this code through our website.
Are there any prerequisites for the course? There are no prerequisites for this course and it is open to everyone. https://www.adamsacademy.com/course/receptionist-skills-diploma-level-3/
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Receptionist Skills Diploma Level 3 - Adams Academy
How long until I receive the course con rmation details? Once you purchase a course your account will be set up within 48 hours and you will receive an email with your account details.
For how long do I have access to the course? You will have access to the course for one year following purchase.
What support do you o er? We provide 24 hours live chat support and our customer service team is available during working hours to answer your phone calls.
COURSE CURRICULUM
Module 1: Receptionist
Receptionist
00:30:00
Importance of Receptionist
00:15:00
Di erent Types of Receptionist & Roles
01:00:00
Communication Skills for Receptionist
01:00:00
Telephone Skills
01:00:00
Listening Skills
01:00:00
Taking Messages
00:30:00
Presenting & Appearance
00:30:00
Reservation Procedure
00:15:00
Con dentiality Checklist
00:15:00
Being Organized as Receptionist
00:15:00
https://www.adamsacademy.com/course/receptionist-skills-diploma-level-3/
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Receptionist Skills Diploma Level 3 - Adams Academy
Becoming a Successful Receptionist
00:15:00
Module 2: Communication Skills
Techniques To Be A Spontaneous Speaker
01:00:00
Knowledge Is Power – So Enrich Your Knowledge
01:00:00
Remarkable Tips To Introduce Yourself
01:00:00
Simple Strategies That Promote Conversations
01:00:00
Speaking From The Heart
01:00:00
Learn To Be A Good Listener First
00:30:00
Stop Bragging About Yourself
01:00:00
Easy Way To Start A Conversation
01:00:00
Handle Criticism Smartly
01:00:00
Asking For What You Want
00:30:00
Module 3: Interpersonal Skills
Module One – Getting Started
00:30:00
Module Two – Verbal Communication Skills
01:00:00
Module Three – Non-Verbal Communication Skills
01:00:00
Module Four – Making Small Talk and Moving Beyond
01:00:00
Module Five – Moving the Conversation Along
01:00:00
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Receptionist Skills Diploma Level 3 - Adams Academy
Module Six – Remembering Names
01:00:00
Module Seven – In uencing Skills
01:00:00
Module Eight – Bringing People to Your Side
01:00:00
Module Nine – Sharing Your Opinion
01:00:00
Module Ten – Negotiation Basics
01:00:00
Module Eleven – Making an Impact
01:00:00
Module Twelve – Wrapping Up
00:30:00
Developing Interpersonal Skills Course- Activities
00:00:00
Module 4: O
ce Management Skills
Building Your Management Team
01:00:00
Building A Successful Brand
01:00:00
Achieving Quality Through Teamwork
00:30:00
Keys To Staying Motivated
00:30:00
Improve Your Marketing
01:00:00
Provide Top Customer Service
00:30:00
Wrapping Up
00:30:00
00:30:00
Module 5: Microsoft Word
Module One – Getting Started
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Module Two – Opening
01:00:00
Module Three – Working with the Interface
01:00:00
Module Four – Your First Document
01:00:00
Module Five – Basic Editing Tasks
01:00:00
Module Six – Basic Formatting Tasks
01:00:00
Module Seven – Formatting Paragraphs
01:00:00
Module Eight – Advanced Formatting Tasks
01:00:00
Module Nine – Working with Styles
01:00:00
Module Ten – Formatting the Page
01:00:00
Module Eleven – Sharing Your Document
01:00:00
Module Twelve – Wrapping Up
00:30:00
Activities- Microsoft Word
00:00:00
Module 6: Microsoft Excel
Module One – Getting Started
00:30:00
Module Two – Opening Excel
01:00:00
Module Three – Working with the Interface
01:00:00
Module Four – Your First Worksheet
01:00:00
Module Five – Viewing Excel Data
01:00:00
https://www.adamsacademy.com/course/receptionist-skills-diploma-level-3/
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Module Six – Building Formulas
01:00:00
Module Seven – Using Excel Functions
01:00:00
Module Eight – Using Quick Analysis
01:00:00
Module Nine – Formatting Your Data
01:00:00
Module Ten – Using Styles, Themes, and E ects
01:00:00
Module Eleven – Printing and Sharing Your Workbook
01:00:00
Module Twelve – Wrapping Up
01:00:00
Activities – Microsoft Excel
00:00:00
Module 7: Microsoft PowerPoint
Module One – Getting Started
00:30:00
Module Two – Opening PowerPoint
01:00:00
Module Three – Working with the Interface
01:00:00
Module Four – Your First Presentation
01:00:00
Module Five – Working with Text
01:00:00
Module Six – Formatting Text and Paragraphs
01:00:00
Module Seven – Adding Pictures
01:00:00
Module Eight – Advanced Formatting Tasks
01:00:00
Module Nine – Working with Transitions and Animations
01:00:00
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Receptionist Skills Diploma Level 3 - Adams Academy
Module Ten – Setting Up Your Slide Show
01:00:00
Module Eleven – Showtime!
01:00:00
Module Twelve – Wrapping Up
00:30:00
Activities-Microsoft PowerPoint
00:00:00
00:00:00
00:30:00
00:30:00
Recommended Reading
Recommended Reading: Receptionist Skills Diploma
Mock Exam
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Mock Exam- Receptionist Skills Diploma
Final Exam
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Final Exam- Receptionist Skills Diploma
COURSE REVIEWS
4.7 9 ratings
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1 YEAR LEVEL 3 - DIPLOMA COURSE BADGE COURSE CERTIFICATE NUMBER OF UNITS https://www.adamsacademy.com/course/receptionist-skills-diploma-level-3/
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2
NUMBER OF QUIZZES
2 DAYS, 18 HOURS
Instructors ADMIN
551 STUDENTS ENROLLED
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