Local Passion in Lettings
ADAVO
Active Management
Tenant Finding
Maintenance Support First Class Service
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Adavo Lettings offer one of the best management services in the North East. Our Active Management service is designed for total peace of mind in every aspect of your property. We manage and tenant-find for hundreds of properties and have refined our processes to offer a seamless lettings service. Adavo lists with all major web portals such as Rightmove, DPG (which encompasses Prime Location, Find a Property etc) Zoopla and Gumtree. We then upload to a second tier of over 30+ websites via our advanced lettings software. We list on these sites to ensure that your property benefits from the widest coverage possible. You will receive professional stock images of your property that showcase it’s best features to capture your next tenant’s attention. This solid foundation allows us to locate the right tenant for you. Our Active Management offer also includes free re-lets. By building such a solid platform to work from at the start it makes it much easier to let the property second time round. We pass this saving on to you directly as part of the service.
12% plus vat Free Rent Guarantee Policy Free Re-Lets Free Inventory
A compelling proposition offering great value for money.
Active Management
Once the right tenant has been found it is crucial that the admin processes are undertaken promptly. Each tenant undergoes a comprehensive reference which will check their credit score and employment status. We also talk with previous landlords to gauge whether or not they paid on time and how well they maintained the property. Once these details are established you are then in an informed position to decide if they are suitable. If selected, we then ensure all the correct documentation is in place. This includes tenancy agreements, certificates and the registration of deposits with the Deposit Protection Scheme. A comprehensive inventory is included free as part of the service. Quarterly inspections are then undertaken ensuring that once the right tenant has been found, the property is maintained in good working order for years to come. Any maintenance is dealt with promptly by our team of trusted contractors. All this is designed for one purpose - to offer you total peace of mind. That’s what full management should be.
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TENANT FIND SERVICE 1/2 Month’s Rent plus vat
Includes: Comprehensive Marketing (Rightmove, Prime Location, Zoopla, Globrix, Find A Property, Gumtree)
Tenant Referencing Tenancy Agreement Deposit Registration Check-In No Tenant, No fee 6.8 Day Average Let Timescale 6 I Lettings & Management By Adavo Lettings
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Adavo Lettings is a prestigious brand delivering a premium service to match. We arrange all items same day for both landlords and tenants alike through our centrally booked data processing system. Our service standards are high as is our passion for lettings. We do the job because we enjoy the industry and this shines through in our work. You can look forward to a lettings manager that does what they say they are going to do; often lacking in what remains largely an unregulated industry. We are members of the property ombudsman for lettings as well as a registered safe agent and member of the National Approved Lettings Scheme. Adavo lists on all major portals to ensure we can drive the viewings as quickly as possible. A big part of our service is maintaining the deal momentum from enquiry to instruction, viewings, let and management.
Setting The Standard
Each phase is meticulously honed to keep the service quality high. We continously invest in our infrastructure to keep our systems modern and efficient. That’s why we can outperform the encumbent players in the market - we are built to upgrade. It’s in our DNA. Don’t take our word for it; put us to the test. We will perform.
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Full management Our standard management service at 10% plus vat is one of the best on the market. Why? Because we care.
2013 Fee Schedule Tenant Find
Rent Receipt
Full Management
Active Management
Cost
Half a Month’s Rent +vat
Free Rent Evaluation
Yes
Yes
Yes
Yes
Market the Property
Yes
Yes
Yes
Yes
Arrange & Conduct Viewings
Yes
Yes
Yes
Yes
ID Checks & Referencing
Yes
Yes
Yes
Yes
Inventory
From £75
From £75
From £75
Included
Tenancy Agreement
Yes
Yes
Yes
Yes
Deposit Registration
Yes
Yes
Yes
Yes
Negotiate Renewals
Yes
Yes
Yes
Yes
Arrange Gas Safe Checks
Yes
Yes
Yes
Rent Receipt and Pursuit
Yes
Yes
Yes
Utilties Transfers
Yes
Yes
Pay general property bills
Yes
Yes
Arrange All Maintenance
Yes
Yes
Quarterly Inspections
Yes
Yes
Check In’s / Check Out’s
Yes
Yes
5%
+vat
10%
+vat
12%
+vat
Re-lets under Management
Included
6 Month Rent Guarantee Policy
Included
We are highly experienced in managing property and have successfully secured thousands of tenant in our careers. All issues, calls, lock-outs, burst pipes or otherwise are dealt with quickly by our very capable lettings team.
DPS REGISTRATION Each tenant is usually asked to provide a 1 month deposit. This is then registered with one of three national bodies to ensure its security. Any damage, scuffs or cleaning that is found at the end of each tenancy will be corrected using funds from the deposits. We undertake a full inventory at the start of each tenancy which allows us to highlight any issues and arrange for their prompt correction.
Insurance We can help to arrange all property related insurances for landlords and tenants. As part of our management service we maintain an eye on the market to source the best deals on buildings, landlord and contents insurances. We also arrange FLEA cover during periods of renovation which insures the structure of the building.
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Tenant find service We list on every major portal to find tenants. This ‘whole of market’ approach means that we have as wide a reach as possible for potential tenants. Adavo uses over 500+ websites to advertise each property. You benefit directly from this service which means that year after year we can engage new tenants
Tenant referencing Each tenant is comprehensively referenced as a routine part of our quality control process. This ensures we fill the rooms with credit worthy individuals from the outset which in turn minimises late payments and arrears.
Be part of a consistently high occupancy rate.
We also obtain guarantors where required which provides an extra level of security should the rent not come in on time.
Utilities & broadband You have the choice to let your properties on a bills inclusive or exclusive basis.
Maintenance All maintenance items are given a ticket immediately and booked in same day.
We can arrange package deals which cap the cost of utilities and broadband at £10 per person per week. This includes gas, electricity, water and broadband as standard.
We then call the tenant back to ensure they are kept informed about what will happen and when.
It is standard to let UK property exclusive of bills and our normal tenancy agreements reflect this common practice.
Monthly reporting Each monthly you can expect a full statement of rental income, management charges and any extraordinary items. We use the Jupix lettings system to provide us with accurate figures on demand which allows us to keep you fully informed of the accounts from your portfolio each month. You can expect up to date info all the time.
Adavo does not charge anything for maintenance work - all work is billed at cost and arranged as part of the service. You will then receive the invoice proving so. As it should be.
Arrears management From time to time some tenants fall behind on their payments. Our automated arrears process is well established and has been proven to gets results. Constant calls, emails, texts and letters are issued as standard as soon as the rent is missed. This will escalate to collection visits and letters to guarantors. Of course, it is rare that we reach the stage of legal recourse. Lettings & Management By Adavo Lettings I 11
commitment discipline
ADAVO LETTINGS 16 BENTON ROAD HIGH HEATON NEWCASTLE UPON TYNE NE7 7DR T: 0845 519 3248 F: 0845 519 3249 E: MAIL@ADAVOLETTINGS.CO.UK W: ADAVOLETTINGS.CO.UK
excellence strength habit faith passion performance integrity
ADAVO