iHOLD Kiosks in Retail 1. About iHOLD 2. Integrated iHOLD Solutions 3.Patented universal iHOLD Tablet Tray 4. Self Service within Retail?
6. Asset Management & End of Life Policy
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5. iHOLD Kiosk Range Overview?
Delivering you the ultimate sales and marketing tool with iHOLD tablet enclosures and POS displays
About iHOLD imageHOLDERS is on hand to deliver the ultimate sales and marketing solution for the retail sector with iHOLD Tablet Kiosks and Enclosures.
iHOLD is a brand of Secure Tablet Kiosks and Enclosures which are well equipped to deal with high traffic areas such as shop floors, and boost sales through customer interaction.
Competition amongst retailers is fierce, spending money on analysis and research on shoppers behaviour has highlighted that shoppers are likely to go to another retailer if they are made to wait any length of time for size / stock check, or if the required item is not available, by providing solutions that allow the shopper to check stock or order online increases customer satisfaction, loyalty, and new business to online sales.
As software developers create apps to aid customer service and promote marketing mix strategies, our Retail Kiosks and Enclosures allow any tablet device to be accessible to customers and provide extremely powerful sales, marketing, POS or E.POS tools.
Applications of iHOLD Tablet Kiosks & Enclosures • Self service kiosk or check out point • Interactive Point of Sale (POS) display • Customer surveys and data capture device • Information points • Entertainment systems - Encouraging the customers to stay longer • Driving sales via in- store website • Stock-check facility for sales staff – providing customers with real time information (Q Busting) • Marketing tool showcasing promotional videos and special offers • E.POS – Integrated Kiosk with Card Reader and Printer • Modern cash register or till
Benefits of iHOLD Deployment • Boost ROI • Multichannel marketing campaigns • Increased customer engagement and loyalty • Cost effective and secure E.POS solution to replace expensive and out of date till systems / cash registers • Increase sales through multiple buying options • Gather customer feedback through surveys and data capture • Digitally promote brand identity and marketing material • Empower customers with real time information • Secure any tablet device within lockable enclo sure • Giving your infrastructure a virtual sales support /assistants
Integrated iHOLD Solutions The trend of integrating tablet technology, secure POS kiosks and E.POS enclosures within the retail sector has now become a necessity. Retailers need to look for innovative marketing strategies; such as Omnichannel retailing which keeps consumers engaged and boosts brand awareness.
Combining online shopping with bricks and mortar shopping empowers customers and sales staff alike. This cost effective solution is simply achieved by installing iHOLD tablet kiosks in store. Furthermore, imageHOLDERS ability to integrate any device with the iHOLD gives retailers the freedom to use this technology in a variety of ways. • • • • • • • • •
Credit Card Swipe Reader Printer ID Reader Chip and Pin OCR Reader Secure Card Reader Authenticator (SCRA) Magnetic Ink Character Recognition (MICR) Keyboard shelf Literature dispensers
Security is paramount in the design and application of the iHOLD E.POS and tablet enclosure range, that’s why all units can be secured to floor surfaces, walls, counter tops and shop-fittings for added security measures. Tablet devices are safely locked within the enclosure creating a tamper proof and theft proof solution for use within stores.
Whether you retail business is an independant store or a high street chain, imageHOLDERS can deliver a solution that is tailor made to suit your specific requirements. We can deploy as little as one iHOLD enclosure, up to one thousand customised POS Kiosk solutions at a time!
Patented Universal iHOLD Tablet Tray The entire iHOLD range incorporates a patented tablet tray which means we are able to securely display ANY tablet device on the market. This gives you and your organisation the ability to have a real choice of tablet - and one which fits the requirements put in place by the specific business needs within your infrastructure.
imageHOLDERS universal tablet tray is shatterproof and future-proof. This means that if your organisation wishes to change or upgrade their tablet device, only one minor alteration needs to take place - a highly cost effective solution as there is no need to purchase a new kiosk or enclosure. The ABS material used in the design of the tray is durable and easily cleaned, making it ideal for use within any sector or environment.
The patented universal iHOLD tablet tray system truly sets imageHOLDERS apart from any other tablet and kiosk manufacturer. We have the skills, expert knowledge and forward thinking that drives innovation and ROI throughout
Self Service within Retail Self-service is one of the major uses of tablet kiosks within the retail sector. Retail stores worldwide have begun to roll out self-service kiosks – a cost effective solution and a way of empowering and engaging customers, whilst speeding up the payment process. imageHOLDERS have provided interactive kiosks and E.POS solutions for a number of independent retail stores and multinational outlets.
Athlete King Sports nutrition specialist, Athlete King, deployed a number of counter mounted and wall mounted iHOLD enclosures which provided information on products and competitors. This allowed customers to carry out a price comparison check – and highlighted Athlete King’s promotions and special offers which blew competitors out of the water – a innovative sales and marketing strategy.
Sandy’s Fishmongers Independant fishmongers, Sandy’s, based in Twickenham, are a great example of how an independent retailer can benefit from in-store interactive POS displays. Sandy’s were the first company in the UK to integrate the iHOLD Poser Table with illuminated LED branding into their marketing mix. Customers are able to access fish recipes on the iPad via Sandy’s website these can then be printed from an ‘AirPrint’ printer which connects to the iPad via bluetooth. Sandy’s also use a countertop iHOLD enclosure as a window display whilst the fishmongers is closed to help entice passers by.
New Look imageHOLDERS worked alongside high street giant, New Look, to deploy iHOLD Tablet Enclosures throughout their flagship store in London. New Look’s vision was to empower shoppers by offering an online catalogue and real-time stock-check of any products that had sold out in-store. This has resulted in an increase in sales, and enhanced customer experience.
Self Service iHOLD Kiosk Applications • Real-Time Stock Check • Customer Information Points • Customer Surveys • View online material such as store website, online catalogue • Payment point – E.POS • Facility & In-store directions • Product Ordering Proven Benefits & Improvements through iHOLD Self-Service Kiosk Installation • Reduced waiting time • Improved customer experience • Increase in customer feedback and data • Increased awareness of retail brand information • Proven ROI • Brand Awareness • Increase in online sales • increased footfall in stores • Increase of loyalty to the brand • ROI Marketing Campaigns, Competitions,giveaways
iHOLD Kiosk Range Overview iHOLD Floor Standing Tablet Kiosk with Straight Graphic Panel The standard iHOLD range includes secure Floor Standing, Wall Mounted, Counter Top and Counter Mounted Enclosures and Kiosks. However, imageHOLDERS are able to customise the range to securely mount onto any surface or shop-fitting. Standard, off the shelf features for the entire range include:
Another versatile freestanding kiosk, which can be secured to the floor if required. The straight graphic panel is both eye catching and functional. Retail environments can choose to display a message of their choice, or simply have the company/sector branding visible for users.
• Rotating Bezel in black or white (portrait or landscape orientation) • Available in shapes of - Square, Rectangular, Circular, Speech Bubble, Cloud • Secure & lockable bezel • Cables and wires concealed down vertical stand • Concealed or Revealed home button • Lightweight ABS and aluminium materials • Ergonomic • Stylish • Secure • Versatile • Compatible with iPad 2,3 & 4 as standard, any other tablet device on request iHOLD Floor Standing Tablet Kiosk with Curved Graphic Panel This versatile freestanding Kiosk with curved graphic display panel is both stylish and functional. Ideal for self-service, customer information points, customer surveys, shop floors and any environments that require real-time information. The branding space on this iHOLD unit allows additional promotion or marketing catered toward your retail organisation and further encourages customers to engage with the kiosk.
iHOLD Kiosk Range Overview
iHOLD Floor Standing Tablet Kiosk with Curved Base This secure iHOLD tablet kiosk boasts a simple and sleek design. The lightweight unit can be easily moved and transported from one area to another, or can be secured to the floor permanently depending on the requirements of it’s specific environment.
iHOLD Counter Mounted Tablet Enclosure This secure tablet enclosure is ideal for desk-top and countertop interaction. Used as a cash register, this iHOLD could be used by customers or sales staff. The unit is available with two bases – the first allows the enclosure to be secured to the countertop surface permanently making it a highly secure unit. Alternatively, this iHOLD comes with a ruggedized base that allows for durability, yet movement and mobility.
iHOLD Floor Standing Tablet Kiosk with Round Base iHOLD Wall Mounted Tablet Enclosure imageHOLDERS wall mounted unit is perfect for a number of applications, including self service and sales staff usage. The iHOLD is securely mounted onto a wall via a VESA mount. The screen can be rotated and tilted for ergonomic purposes and viewing comfort. Additional branding on the bezel is also available
Customers and retail staff can use this simple and stylish iHOLD kiosk in a variety of ways. Power cables and extension leads are discretely hidden within the vertical stand, which is ergonomically designed for comfortable used by a standing adult. Customisation and height alterations can also be catered towards wheelchair users and children.
Assest Management & End of Life Policy Barcoding and Product Numbers We have a unique barcoding system and unique part numbers for all our our products which come in DIY Kit form, or pre-assembled for your convenience. If there happens to be a problem with one of the parts, we are able to replace it immediately. Each product order will also have a unique Sales Order Reference so that we can track your order throughout the design, manufacturing and delivery process. This allows the end user to gather vital information on lead times.
Stock Holding imageHOLDERS products are designed and manufactured in the UK. This allows us to stock a number of units and parts, resulting in speedy lead times and product turnaround.
Care & Support Our objective of providing exceptional customer service means imageHOLDERS are on hand to help in any way we can. If there is a problem with your product, or if you would like any advice, go to imageholders.co.uk
Liaison & Deployment ImageHOLDERS will liaise with third parties who may be involved with your order process. For example, if you have ordered one of our iHOLD Tablet Enclosures with Printer and Swipe Card Reader, we will ensure all external parts are deployed and tracked so that you don't have to. We then assemble the unit and ship it direct to you, anywhere in the world!
Security & Key Replacement As our iHOLD Tablet Enclosure range incorporates a lock and key for added security, imageHOLDERS have devised a key code system. We issue one key for each individual unit - this comes with a unique 3 digit number which should be registered upon receipt of delivery. Once registered, we can issue multiple sets of keys to suit your specific security requirements.
End of Life Policy - iHOLD Future-Proof Designs for Life The entire imageHOLDERS product range was developed not only to be visually appealing but with sustainability in mind. Unlike certain plastics or cardboard that ends up in landfills shortly after its use, our adaptable and versatile products can be used over and over again to suit changing business and display needs. The modular components are manufactured from high quality anodised aluminium and fit together with slide and lock functionality. Our easy to change graphic system allows you to change signage in moments so that your information and images stay current with minimal waste. When you want to change the function of your displays or retail fixtures you don’t need to purchase another unit you can simply reconfigure or enhance your existing one. Why dispose of a display when it can be recycled? While there are short term financial benefits to purchasing disposable displays, purchasing a sturdy, lasting and adaptable display is a far better investment environmentally and financially. With the imageHOLDERS system, lost or broken components can be readily replaced without the need to purchase a new display which greatly reduces waste and cost to consumers. End of Life Policy All imageHOLDERS products have been designed with the environment in mind. That's why all materials used in the manufacture of our items are easy to dispose of under the direction of WEE Standards. This denotes that the application of non-destructive testing to mechanical engineering materials and components, including the non-destructive testing of metallic welds has been upheld.