Miller’s Insurance Inc

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Miller’s Insurance Agency

By Marcella Peyre-Ferry Contributing Writer

Miller’s Insurance Agency has been a staple in the Downingtown area for almost 50 years. Art Miller started the agency out of his basement in 1975. He then moved to a small office on Route 30 across from the Downingtown train station. He eventually expanded and moved to a bigger facility on Uwchlan Ave (Route 113) in 1986. Fran Shaw, a current managing partner, started with him in 1979 and has been with the agency ever since. It now employs approximately 30 employees at this location. Miller’s Insurance Agency is an independent insurance agency. This allows the agency to work with a variety of insurance companies to find just the right policy at the best possible price. Whether you are looking for life, home, auto or business insurance, Miller’s Insurance can help. The agency also manages small business insurance. “We really work to cater toward the small business owner who does not have time or does not want to think about insurance,” said Shaw. Miller’s agents can point out gaps in business coverage. As more people explore their own start-ups or work from home, the need for business insurance can be overlooked. “There are many exclusions in a home policy. You think if you are in your house, it must be covered. Take time to do a review with your insurance agent,” Shaw said. Miller’s helps their business clients take a careful look at what they need now and as they continue to grow. “The agency will help explore your needs so that if something catastrophic happens, you will be aware of the choices that are available,” Shaw said. Miller’s also boasts a financial services arm and can help set up employee benefits, life insurance, workers compensation insurance and disability coverage. Miller’s Insurance can assist in educating and reviewing all your insurance needs.

Staying abreast of changes is important in the insurance industry. “When I call people, they immediately think something is wrong. I tell them I just want to review what is going on in your life. As life happens, there are things they should be communicating to their agent,” Shaw explained. People may not be aware of changes in policies or laws that impact the insurance they have.

“There are new offerings and modifications all the time,” Shaw said. “Our agents need to stay abreast of these changes and frequently participate in seminars and education as the industry changes.” Miller’s Insurance Agency is also continually active in the community and the Exton Region Chamber of Commerce. They sponsor many local events, such as Good Neighbor Day and the Downingtown Fall Fest. “There are a ton of different things we try to do locally to support the community,” Shaw said. “Giving back to our community is so rewarding and Miller’s is thrilled to support so many worthy causes.” He added, “Customer service is always at the forefront. We work hard, knowing we are doing the best for that client— educating them and helping them.”

To learn more about Miller’s Insurance Agency, visit the website at miainc.com, email info@miainc.com or call the office at 610-269-4500.

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