Chris Ripley,

Linfox National scheduling manager – bulk fuels

Linfox has been delivering on behalf of bp to Pat & Tina service station since 2014, and we are proud to say that our drivers have formed a close bond with the family-owned business.

We visit the site managed by their son Joe two to three times a week, and each time, Joe welcomes our drivers with his generous hospitality, often offering them a refreshing drink or, on some lucky occasions, breakfast.

I have always attributed Joe's warm and inviting nature to his Italian heritage. In a world where people are always in a hurry, Joe takes the time to make sure everyone feels seen and valued, especially his customers.