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HOLY HENDERSON

HOLY HENDERSON

The Constitution’s Bill of Rights protects you from unreasonable search and seizure, and from double jeopardy. The Airline Passenger’s Bill of Rights keeps you from being stranded on the tarmac for more than four hours while the passenger next to you coughs his boredom away. But what protections do you have when you purchase a new home or hire a contractor to remodel your own? These are the rights you’re entitled to as a Bella Vista customer:

1. The right to the best value for your investment.

We will educate and inform you, to help you make the choices that result in getting the most utility, the most enjoyment, and the most value from your new home or remodeling budget.

2. The right to be secure and confident with your investment.

To ensure the longevity of all of our work, we use only high quality materials, and we cut no corners in installation and workmanship. Furthermore, we explain, in full detail, all of your warranty coverages, from appliances to shingles, and how to activate these protections.

3. The right to a speedy, but thorough and meticulous process. Only acts of God, customer delays, or shortages of materials may prevent us from completing your project within your contract’s time frame. Otherwise, we guarantee your project will be completed on time, per contract, and to your complete satisfaction.

4. The right to lasting satisfaction. No design respecting the establishment of a passing trend shall be created by Bella Vista Company. We will build and remodel, using the best of today’s architectural and design standards. Our designs will always combine modern utility, efficiency, and amenities with a classic, enduring beauty that reflects your personal tastes. A Bella Vista home will never go out of style.

5. The right to a universal standard of beauty.

The homes we create and remodel are a testament to universal, proven standards of what constitutes a gorgeous home in our area. We pledge to combine universal standards with yours to maximize your pride in ownership for as long as you own your home.

6. The right to consistent communication.

Your right to be informed of the nature and cause of any issues as they arise shall be respected. Your right to transparency and dependable communication shall be honored. We will never end a conversation with unanswered questions, unless you remain silent. The more you understand about your home and the building or remodeling process, the happier you will be with the end result. And your happiness is our greatest concern.

7. The right to the highest level of builder qualifications.

We pledge to live up to the highest standards of the trade associations to which we belong. These are the standards by which the elite professionals in our industry hold themselves accountable: standards for technical expertise, continuing skill development, professionalism, and integrity.

8. The right to a well-regulated, energy and cost-efficient home. We promise to build a home or complete a remodeling project that will not only give you immediate and lasting value in its quality, but also in its energy efficiency. By using the best practices in green building and materials, we will help to minimize the cost of owning your home for years to come.

9. These rights shall not be construed to deny other rights generally understood as rights to professionalism.

We will uphold your right to the highest expectations of professionalism, and strive to exceed those standards in every meeting, in every conversation, and in every contact we have with you, our valued customer.

10. The right to know your builder will be there for you.

Bella Vista Company has been a mainstay in this neighborhood for years, and we continue to grow as our customers tell friends and family about their experiences with us, and their satisfaction with our work. We are stable, and we intend to be here for you and your children for generations to come.

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