SD LIBRARY
II
5351
S040/2768/1980
PLANNING PROCESS FOR STEP-ONE-PLANNING-OR
PLANNING PROCESS FOR..0. . *0 HUMAN
(r7s9.Th,
SERVICES 'CENTRES
comonton THE CITY OF
1112.1a1 .E3 E374 198-
REAL ESTATE AND HOUSING
REPORT PREPARED FOR THE CITY OF EDMONTON, REAL ESTATE AND HOUSING DEPARTMENT BY STEP ONE PLANNING GROUP LTD.
PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM
TABLE OF CONTENTS
1.
INTRODUCTION 1.1 Background 1.2 Purpose of Report 1.3 Organization of Document
1 1 2 2
METHODOLOGY 2.1 Sources of Information 2.2 Final Project Parameters
3 3 3
3.
PLANNING PROCESS 3.1 Problem 3.2 Defining the Prototypical Human Services Center 3.2.1 User Groups 3.2.2 Preferred Locations 3.2.3 Space Requirements 3.2.4 Configuration 3.2.5 Parking Requirements 3.2.6 Summary 3.3 Creating a Framework for Planning 3.3.1 Site Selection 3.3.2 Implementation Schedule 3.4 Implementing the Concept 3.4.1 Test Case, Mill Woods 3.4.2 Programming the Mill Woods Center
4.
APPENDICES 4.1 City User Groups' Long Range Objectives Re: H.S.D.S. Boundaries and Common Housing 4.2 Prototypical Human Services Center - City User Group Profiles 4.3 H.S.D.S. Area and Sector Maps 4.4 User Groups' Current Service Bo,indaries 4.5 User Groups' Existing Facilities 4.6 Area Development Priorities 4.7 Shopping Center Locations 4.8 H.S.D.S. Areas - Population Projections
4 4 5 6 6 7 8 8 11 12 12 13 14 14 15
19 20 28 31 35 60 64 66
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS 11111111fta
1.
INTRODUCTION
1.1
Background
Since 1975, when the Commissioner of Public Affairs established a first 'Task Force on Human Service Delivery Systems' (H.S.D.S.), the City has been planning a coordinated, decentralized approach to the delivery of 'human' services within its boundaries. City Departments included in the original planning were: Fire, Police, Local Board of Health, Social Services, Library, Parks and Recreation, Planning and Bylaw Enforcement. In addition to the City users, representatives from the Provincial Departments of Social Services and Community Health and the Solicitor General participated in the Task Force planning.
The result of the first Task Force's endeavours was the development of the Human Services Center concept which was based on the principles of coterminous boundaries and common housing. This concept was approved in principle by City Council in March 1977. Since that time a second Task Force, set up to implement the concept, has determined boundaries for twelve areas (or, six sectors) and the majority of City Departments have begun program and facility planning in relation to them. In November, 1978, the Fire and Police Departments were exempted by the Task Force from area planning.
F
PLANNING PROCESS 1.2
HUMAN SERVICES DELIVERY SYSTEM
Purpose of Report.
This report is primarily intended to facilitate the implementation of the Human Services Center concept by outlining a planning process which can be put into effect immediately. In addition, the report provides information gathered from the potential user groups which both supports the main section of the report and is expected to be useful during later planning stages.
1.3
Organization of Report
Each major section of this report is described briefly below in terms of its content and its function within the document as a whole. Where required, brief descriptions of the subsections are provided by way of introduction to the sections themselves.
Methodology identifies sources of information in-
cluded in this report and describes the parameters of the project as they were established after the initial data gathering had been completed.
Planning Process describes a planning process for the
development of twelve Human Services Centers. This section is spare in terms of text and relies heavily on the graphics and tables. Frequent reference has been made to the Appendices to amplify or support the text.
Appendices document the data collected for this report
in such a way that it can be easily referred to. They are intended to support the main text and to be available for reference during later stages of the planning.
2
PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM -
16.
2.
METHODOLOGY
2.1
Sources of Information
Background information regarding the activities of the two Task Forces (1975 - 1980)and any reports regarding Human Services Center implementation were supplied by Ms. Pindar Azad of the Real Estate and Housing Department. In addition, Ms. Azad responded to day to day questions from the consultants with respect to the availability and sources of required information.
Representatives from each user group were identified and contacted by Real Estate and Housing. Data with respect to activities and space requirements was gathered through structured interview sessions with the user group representatives and a review of any documentation provided during those sessions. Information gathered from the user groups and included in this report has been checked for accuracy with those originally interviewed.
2.2
Final Project Parameters
During the initial stages of data collection it became evident that a clearly worked out mechanism for involving the Province in the planning and funding of the Centers did not exist. As establishing such a mechanism could take some time, it was decided to concentrate on outlining a process which could be used with or without Provincial involvement and to limit the specific user-group data to six City Departments; Local Board of Health, Social Services, Library, Parks and Recreation, Planning and Bylaw Enforcement.
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PLANNING PROCESS momarausmentoorvosotegootan
3.
HUMAN SERVICES DELIVERY SYSTEM
At,
PLANNING PROCESS
The following pages describe a process for the development of twelve Human Services Centers: Section 3.1 outlines the problem which the planning process is designed to deal with; Section 3.2 collates user-group information to construct a prototypical facility model which can be used as a tool for planning all twelve Centers; Section 3.3 demonstrates the way the model can be used to devise a framework for planning; and Section 3.4 applies the prototypical approach to the programming of a facility.
3.1
Problem
User groups have no difficulty planning services and facilities in relation to H.S.D.S. boundaries. The major problem in implementing the H.S.D.S. concept is related to the conversion of the existing dispersed facility model for the delivery of human services to the desired common housing model.
It is also important that the conversion process maximize the perceived advantages of the Human Services Centers.
ERVI CE COORDI NATION
I M PROVED 5 ERV ICE TO > PUBLIC COST 14 A R IN
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
3.2
Defining the Prototypical Human Services Center
The common housing model for the delivery of human services suggests that certain characteristics of the Human Services Centers will be common to all twelve facilities.
User
groups, preferred locations, space requirements, building configuration and parking
•USER GROUPS •PREFERRED LOCATIONS SPACE REQUIREMENTS • •CONFIGURAT101.1 •PARKING R FrJUI MENTS
requirements can be identified for a prototypical Human Services Center.
Facility planning for each of the twelve H.S.D.S. areas would be easy if each area was the same size and had the same population and if P ROTOTY PE
all participating user groups were available for occupancy at the same time*. Because this is not the case, the prototype must be used as a pattern which is modified to fit the particular require-
ArzeA
POPULATION
ments of each area.
The prototypical Human Services Center is intended to reflect the facility implications of
5112 DEvELopmENTco1,15112A INTS 1511 N
FACI LI T IE
the concept as it was defined by the Task Force. It is derived from:
POPULATION CH ARACTERITICS
an understanding of requirements common to all Centers, and a projection of user groups' facility requirements based on a preferred catchment population.
Morpin ED PROTOTYPE:
* While the 12 H.S.D.S. areas were intended to be roughly equivalent in terms of population (about 50,000 in each), population projections provided by the Planning Dept. show that this will not be the case. (See Section 4.8)
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PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM
3.2.1 User Groups
Several City of Edmonton Departments have been selected by the Task Force to participate in the Human Services Centers.
While the Provincial Government has demon-
LOCAL BOARD OF HEALTH SOCIAL 5 ERVICES HOME CARE LI BRA RY PARKS AND RECI2EA1ION PLAN NINCd ay LA W EJ FO7r MNIT
strated interest in securing space in the Centers, the extent of its involvement has not been determined. To date only the Provincial Department of Social Services and Community Health has been
SOCIAL SERVICES AND C.OMMUNITY HEALTH
firmly identified as a user group.
3.2.2 Preferred Locations
Three criteria, agreed upon by all user groups, affect the suitability of the Service Center locations: Service Centers should be close to Or part of a major shopping center; Service Centers should be accessible by bus and, if possible, L.R.T.; and Service Centers should be close to off site parking to accommodate rare peak parking requirements.
* Home Care is a program jointly administered by the Local Board of Health and Social Services. Because its requirements are unique, it is dealt with as a separate user group throughout this report.
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HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
3.2.3 Space Requirements
Each user group, with the exception of Bylaw Enforcement* can identify space requirements based on a preferred catchment population. These estimates represent usable or net space requirements. (See User Group Profiles, Section 4.2, for descriptions of types of space provided within these estimates).
User Group
Preferred Catchment Population Per Facility
Local Board of Health
50,000
Social Services
50,000
Home Care
100,000
Library
50,000+
Parks and Recreation
50,000
Planning
User Group
100,000
Net Space Requirements to Serve One Catchment Population
Local Board of Health
8,000 ft.2 (743.2m2 )
Social Services
3,000 ft.2 (278.7m2 )
Home Care
1,000 ft.2 ( 92.9m2 )
Library
8,000 ft.2 (743.2m2 )
Parks and Recreation
600 ft.2 ( 55.74m2 )
Planning
1,600 ft.2 (148.64m2 )
Shared Space (estimate)
3,000 f t.2 (278.7m2 )
NET TOTAL
ASSUME 6,f2CSSIN.Co FACT012 C.C. I RC LAMC, LPIN _SY (-EMS WALL-6 PAC
)
25,200 x .a5,280 +1-.2 C32-rT.5t
Âą25,200 ft.' (2062.38m2 )
* Bylaw Enforcement does not provide services in relation to H.S.D.S. boundaries. A south side facility, including a dog pound, licensing outlet and office space has been programmed as a component of the Mill Woods Service Center. With the possible exception of a licensing outlet in Area 12, this Department requires no space in Human Services Centers. There is, therefore, no need to generate space or parking requirements as a function of catchment population.
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PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM
The size of Human Services Centers will depend largely on the area population.
For example, if each H.S.D.S. Area had a population of approximately 50,000, and all user groups participated according to their space
ALL 6 rZoUps
35,260 f+.2 (.32-77.51 r.12)
projections,the variation in size among Service Centers would be very small.
ExCEPT ROME CAI2E OtANINANI
3.2.4 Configuration
31,640 f+2(29,39
.-,?)
Only two of the user groups require ground level 'store front' accessibility. It is reasonable to assume that some shared space will also be provided at ground level.
Other groups prefer the ground level but would locate elsewhere in the building.
3.2.5 Parking Requirements
Parking requirements can be estimated: on the basis of staff and public occupancy, or on the basis of minimum requirements as specified in the Land Use Bylaw.
OCr-upANcY EsTIMATE5
LAND U5E BYLAW
Both methods have been referred to in deriving a prototypical requirement.
Estimates Based on Occupancy Most user groups can estimate the numbers and types
PROTOTYP I CAL PA 12.K I fs.I Ce 12. EOU I REMENT
of staff who will occupy the Human Services Centers at any one time.
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HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
User Group
Estimated Staff Numbers
Local Board of Health
20
25
Social Services
10
12
Home Care
5
Public Library
3 - 8
Parks and Recreation
1 - 5
City Planning TOTAL
7
STAFF REQUI REMENr5
-± PUBLIC REQUIREMENTS
- 9 39 - 66
ovERALL RE-QUIRE MENTS
As the majority of staff will be professionals, relying on their cars for work, the ratio requiring parking is likely to be high. For the purpose of estimating minimum and maximum requirements it is assumed that 80% of staff are supplied with parking.
STAFF PARKING REQUIPMENIS Estimating public parking requirements is more difficult. Most groups anticipate small numbers of public requiring parking at any one time.
MINIMUM Ss x .80 MAXIMUM ‘'GC .i3O =53
Special meetings or events could create peaks of need.
It is assumed that these peak requirements
will occur evenings' and weekends and can be accommodated by off-site parking. User Group
Usual Public Parking Requirements
Local Board of Health
4 - 5
Social Services
2 - 3
Home Care
none
Public Library
5 - 10
Parks and Recreation
1 - 2
Planning
1 - 2
TOTAL
OFF-5 ITE PARKIKG R.EOI IIREP FOR • COMMUNITY MEETINGS - LEC-I URE50R CLASSE5 • .SPECIAL EVENT5
13 - 22
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HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS ROOMIlral
10.01,a,
ILO I
AinmInTIZVN.
Total parking requirementls, based on occupancy estimates, range from 44 - 75. A median figure of 60 cars would seem to represent the parking require-
31 —53
5TAP•F 12E0131 REM Et'4r5
ments for a prototypical Human Services Center.
PUBLICEZE-(=>U1C2EMEJ4T5
Parking for one car including circulation is assumed to require 350 ft.'.
44 - -15
Estimates Based on Land Use Bylaw
OVE1241 2EOUIREMENT5
The Human Services Centers do not fall into a specific building category within the Land Use Bylaw. According to the professional office category (Schedule 66A, Clause 8), 3.2 parking stalls must be provided per 1,000 gross ft.'.
This requirement is clearly too high according to projected need. Section 66.2, Subclause 2 of the Bylaw applies to buildings which do not belong to a specific category and states that parking required by the City can be negotiated with the Commercial Development Officer.
Providing 60 parking stalls for a Service Center of 21,000 ft.' would seem to be ample.
OCCUPANCY ESTIMATE
M-- 75
LAND USE Iasi LAW
r •
L-
i
J 60 CARS
21,00Q PROTOTYPICAL PARKING:, REQUIREMENT
Lo
PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM
3.2.6 Summary
A prototypical Human Services Center, serving an area with a population of 50,000 would provide services offered by the Local Board of Health, Social Services, Home Care, Library, Parks and Recreation, Planning and perhaps Bylaw Enforcement. At least 13,440 ft.' out of 35,280 ft.' would be provided at ground level. Some provision for expansion would be made at the planning stage. The building site would include parking for approximately 60 cars; off site parking would also be available. The site would be easily accessible by public transportation and close to a major shopping centre.
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PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM
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3.3
Creating a 'Framework' for Planning
User groups plan and budget for facilities on an on-going basis. Knowing the location and proposed occupancy date for each Human Services Center would facilitate long-range planning and permit user commitment to specific facilities.
USER GI2DUPS REQUIRE • 5PEG/ Pi C._ .5 iTE-5 •0cr-UPAI4C1' DATES
3.3.1 Site Selection
Site selection will likely have to be a two-phase process.
Using the requirements of the prototypical Human Services Center to select a tentative site in each
TY PICAJ_ REQUIREmENT5
of the twelve Areas would allow user groups to commit themselves to a specific location and to plan in relation to that commitment.
Confirmation of site suitability would occur
.0 5TAINI useRGADUP COMM 1M NT •esTAE3L131-1 EXPAI-1504 Reczu I 12EME1crS • EVALUATE SITE
after the scope of each facility had been defined.
COKPIRM IrE* SUITABILITY OR. Wok_ Po 2_ ALTE32N41E
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PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM
3.3.2 Implementation Schedule
SCHEDuLE-' Devising an implementation schedule can only be
- USgiaGIX:X3P PRIORITIES PLAKII1/14 11.1Cd - COMP...POTY AkIDDESICAL PQ:Kr-SS -CITY'5 BLIDGJET' • DEGREE OF PIPFIC-ULTY bt-I SEC( PINC0 AFPX.PzkrE 5ITE's
done in relation to the many factors affecting it.
The priorities of the various user groups with respect to H.S.D.S. areas requiring facilities would seem to represent a logical starting point for such a schedule.
h2
Although user groups do not agree entirely with respect to the areas most immediately in need of facilities,and although their priorities tend
AREA
to change quite rapidly, certain obvious groupings emerge.
5 3
7 The Area priorities list, examined in relation
• INIAIDEOUATE OR N0t4-isTENT FAci Lai ES • USER GRDUP5 RFOUIRE 5P76.4-E AS SOON AS
6
to other factors, should result in a schedule which meets the user groups' needs as well as those of the Real Estate and Housing Department (development managers).
9 2 4 12
• EXISTIN6 FACIUTIES DES62-19EP1 6E3A2ELX • U3ER612:70R5 ANTICIPA.TE REQUIRINGSWF ArTER
• NO IMMEDIATE OR eArzLy Atsr1tC1PATeD Neer:, 10 FOR 512AG8 o MOST- r-r'Y Cdtuf:Is kAVE 5PAC-E PLANPIEP IN NEv4 c-ire HALL
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PLANNING PROCESS
3.4
HUMAN SERVICES DELIVERY SYSTEM
Implementing the Concept
The Human Services Center concept was developed by the Task Force to improve service to the public.
All identified user groups recognize the advantages of coterminous service boundaries and are already planning in relation to them. They also recognize the potential advantages of common housing.
However, user groups are concerned about some of the potential disadvantages of common housing.
DiSADVAkrrA4E5 IMAkCT OF BUILDINC, SCALE ON CLIENTS' PERcEPTIogs
The first Human Services Center will become, in some measure, a test for the concept. Therefore, it is important that it be planned to maximize the potential advantages and to minimize the potential disadvantages.
Lir)45. Oc NDIVIDUALI7FD SERVICE IMAGE POSSIOLE KrE425-ERENcE WIT1-1 PLAMNINIC,AUTCNOMY OF USER CP koup5. POSSIaLE IRRELISIANCIt Or
CO hAlViON HOOSINCe FORA 3.4.1 Test Case - Mill Woods
5ERvicE POINT" Or VIEW
The Real Estate and Housing Department is prepared to proceed with the Mill Woods Service Center and to this end has prepared a Facility Program. User-group data collected for this report indicates a need for a review of that Program. A more comprehensive programming of the Mill Woods Center would provide an opportunity to update the specific space information and to deal with conceptual issues common to all Human Services Centers.
RUM b.
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PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM
There are some advantages to utilizing the planning process for the Mill Woods Center as an opportunity to address issues which are crucial to a successful implementation of the concept in all areas.
M I LLWOODS Comprehensive planning of the Mill Woods Center could affect the speed and ease with which all twelve Centers can be implemented.
A comprehensive program document could be
- PRIOcJTY AREA FOR uE.z RD UPS • U6E Ca ORoUPS ARE CrAit rvi STS • FACUTY PRoreQAm - CITY OWNED LAND AVALABLE
used both as a basis for facility design and as a post occupancy evaluative tool. Evaluation may be important in the future when decisions are made regarding the best way to deliver 'human services' to the public.
3.4.2 Programming the
Mill
Woods Human
Services Center
The programming process outlined on the following page is intended to make use of all work completed by the Real Estate and Housing Department with respect to the implementation of the Mill Woods
MILL lAtoz) P6 c_EN E.12. FAC4L1r,( P2O I2AM
facility. Some of the steps address issues which will affect all Human Services Centers. The programming of the Mill Woods facility could be used as an opportunity to establish important general design criteria for all twelve Centers.
HUMAN SEraviC
C.rir Ge.IERAL. DE SIC,
C. ITE'21A
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HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS Ort.lelami
••
PM*:
The Programndng Process
ESTABLISH FRAMEWORK FOR PLANNING . select tentative site (completed) . determine occupancy date (to be reviewed) - ESTABLISH PLAN NI NCe PROCESS 14441G4 CAN BE APPuet)To ESTABLISH PROJECT SCOPE obtain user group commitments and rough space estimates for planning period (to be reviewed and updated) estimate future expansion requirements based on data or assumptions (to be done) estimate capital cost implications for
OTHER CEN-naz5 - ESTABLISH 00ALS AND OBJECTIVES WHICH- MAY APPLY TO OTHER CENTE774
• DE\GLoP OPERATIONAL AND FUNCTIONAL COKICEFT5 WHICH 4T asYNER MAY RAVE PFI ceiscrEP5
building and land (to be done)
ESTABLISH PROJECT GOALS/OBJECTIVES reexisting and potential user groups, their services, their interrelationships facility image, site development capital and operating costs flexibility and/or growth (to be done)
DEVELOP OPERATIONAL AND FUNCTIONAL CONCEPTS FOR SITE AND FACILITY (to be done)
60ALS AND ciiiEcrivEs FO2 MILL WOOP.5 (-ENTER SHOULD Appty TO ALL HUMAN SERVIC-E5 CENT-ER.5
DESCRIBE SPECIFIC PHYSICAL REQUIREMENTS FOR SITE AND FACILITY (to be reviewed)
ESTABLISH CAPTIAL BUDGET BASED ON PROGRAM (to be done)
•
MAIMINS.10.
P,
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PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM _ismaziaLIBEIMENEUMUIr
Participants
Participants in the programming process could include:
A PROGRAMMER (to coordinate process, collect data required for decision-making, initiate decision-making when required, document information)
USER GROUP REpRESE,ktrA-TNES iNGLY COULP Cx2 A5 MEMBERS OF A CoM M TTEE
USER GROUP REPRESENTATIVES (to respond to specific requests for information and to generate goals, objectives, functional concepts, operational concepts)
DECISION-MAKERS (to approve goals, objectives, functional and operational concepts as they relate to issues of cost and time)
OTHER CONSULTANTS (to perform specialized consulting services when required)
DECISICN MAkERS COOL!, I.4(U)DE -TASICV-02CE REPREGEKTA-TIVE6 • REAL E5rATE AND 1-10051N6 DE9k4ZTME • PRoVINK. (AL_ 60vEt2NkArNT
Timing
The time required to complete a comprehensive program document for the Mill Woods Center would
ST-Arzr UP DATE
depend on a number of factors and would have to
• PI 0 MBEROF OSEZ GraDURS • 21FrIZE-Nr. LEVELS oP GOvERNMErtr •t7EISIoN - MA 4 NG M4 AN ISM
be based on detailed terms of reference and an established work plan.
i COMPL
D PRO CIRAlket
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PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM
APPENDICES
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
141140111WEVIMA
4.
0.11
41111
APPENDICES
Information documented in the form of appendices is intended to supplement the text of the report and to provide some general background for future planning stages. Section 4.1 documents the City user groups' long range objectives with respect to boundaries and common housing. Section 4.2 provides a brief profile of each City user group in relation to the prototypical Service Center, providing information regarding preferred catchment population, services provided, occupants, space requirements and any considerations which affect future planning. Section 4.3 contains maps of H.S.D.S. area and sector boundaries. Section 4.4 describes City user groups' current service boundaries. Section 4.5 documents City user groups' existing facilities. Section 4.6 contains a list of the City user groups' priorities for the development of Service Centers in H.S.D.S. areas and outlines the considerations within each area which have affected those priorities. Section 4.7 maps major City shopping center locations in relation to the H.S.D.S. areas. Section 4.8 provides info/mation supplied by the City Planning Department regarding the populations projected for each H.S.D.S. area.
-
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PLANNING PROCESS
4.1
HUMAN SERVICES DELIVERY SYSTEM
City User Groups' Long Range Objectives Re: H.S.D.S. Boundaries and Common Housing
USER GROUP
BOUNDARIES
COMMON HOUSING
Local Board of Health (excluding Home Care)
To provide services and facilities in each of 12 H.S.D.S. areas.
To occupy common housing wherever provided.*
Social Services (excluding Home Care)
To provide services and facilities in each of 12 H.S.D.S. areas.
To occupy common housing wherever provided.
Home Care Program (administered jointly by Health and Social Services)
To provide services in each of 12 H.S.D.S. areas. To occupy facilities in 6 H.S.D.S. areas.
To occupy common housing.
Public Library
To provide facilities in each of 12 H.S.D.S. areas.
To occupy common housing wherever provided.
Parks and Recreation
To provide services and facilities in each of 12 H.S.D.S. areas.
To occupy common housing wherever provided.
Planning
To provide services to districts as defined by ward boundaries. To adapt service locations to 6 H.S.D.S. sectors.
To occupy common housing.
Bylaw Enforcement
To provide some services from North and South side locations. H.S.D.S. boundaries are not relevant.
To occupy common housing wherever possible.
* The existence of city-owned, specially designed health clinics suggests that common housing will be a very long term objective for this Department.
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PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM
4.2 Prototypical Human Services Center - City User Group Profiles
The following City User Group Profiles contain information gathered from each group regarding the scope and nature of its operations in relation to a prototypical Human Services Center.* Much of this information has been referred to in the text of the report. The categories included in the profile sheets are explained briefly below: Preferred Catchment Population - refers to the population preferred by the user group for service and facility planning. Services - includes a brief description of the scope of services provided by the user group from the Service Centers and, where possible, a description of the services themselves. Occupancy - describes the number and type of staff and visitors expected to occupy a facility at any one time. Space Requirements - describes, in general terms, the types of spaces required by the user group and the net area requirement. Future Considerations - makes reference to any considerations, where these are known, which are likely to affect the groups' future space requirements. A category describing hours of operation was not included. Most groups would provide services during regular business hours but would require extended access to cover evening and weekend activities.
* The Bylaw Enforcement profile does not represent 'prototypical' requirements.
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PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM
4.2.1 Prototypical Human Services Center - User Group Profile
User Group
Local Board of Health (not including Home Care)
Preferred Catchment Population
50,000
Services
The local Board of Health is almost totally decentralized in terms of its service delivery. Thus, it would be the intention of that group to offer a full range of health protection and prevention services from each area clinic. These would include clinical, inspection and educational services related to dental care, health care and mental health care.
Occupany
Staff:
Space Requirements
Type:
20 - 25 (including 1 or 2 clerical and the remainder professional or semiprofessional personnel) Visitor: 4 - 5 (usual) 10 (peak)
Amount:
Future Considerations
Office, specialized clinical areas, one large multi-purpose space which can be used for group training sessions. 8,000 net ft.2 (743.2 m2 )
Historically, the number of services administered by the Board of Health has increased steadily, an indication that an increased space requirement in the future is likely.
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HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
4.2.2 Prototypical Human Services Center - User Group Profiles
User Group
Social Services (not including Home Care)
Preferred Catchment Population
50,000
Services
Social Services is totally decentralized in terms of its service delivery. Thus, it would be the intention of that group to make all its services available through each area office. These would include referral and counselling services, liaison with other social agencies and research and planning related to services.
Occupancy
Staff:
Space Requirements
Type: Amount:
Future Considerations
Historically, the number of se -vices administered by this Department has increased. The provincial Government is currently evaluating its policies with respect to Preventive Social Services and Day Care. The outcome of this evaluation could result in either cutbacks to or expansion of those services administered by the City. Any change in services would affect space requirements.
10 - 12 (including 1 clerical and 9 - 11 professionals) 5 - 6 volunteers and/or students would not be unusual Visitor: 2 - 3 (usual) 10 (peak)
Offices and therapy areas 3,000 net ft.2 (278.7 m2 )
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HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
4.2.3 Prototypical Human Services Center - User Group Profile
User Group
Home Care (jointly administered by Health and Social Services)
Preferred Catchment Population
100,000
Services
Home Care provides nursing, home making, and home help services to individuals (mostly Senior Citizens) who could not remain at home without this support. It is, almost by definition, a decentralized service.
Occupancy:
Staff:
Space Requirements
Type: Amount:
Future Considerations
Home Care is a relatively new program which is funded by the Provincial Government. Its growth in the past few years has been very rapid. Should this growth continue, t is entirely feasible that in the near future Home Care will require space in all 12 areas.
5 - 6 (including 1 clerical and 4 or 5 Home Care workers) Visitor: None
'
e
eueee
Clerical and Office 1,000 net ft.2 (92.9 m2 )
. Jegneeem
-;23)
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
4.2.4 Prototypical Human Services Center - User Group Profile
User Group
Public Library
Preferred Catchment Population
50,000+
Services
The Public Library is almost totally decentralized in terms of its service delivery. Services offered include book lending, information, special childrens programs, circulation of audio-visual material, special community programs and circulation to shut-ins.
Occupancy
Staff: 3 - 8 (on shift at any one time) Visitor: 5 - 10 (usual) 30 - 40 (peak)
Space Requirements
Type:
Amount:
Future Considerations
Includes a large, high-ceilinged area for book shelves and a programming room for groups of up to 50. 8,000 net ft.2 (743.2 m2 )
None
(24)
PLANNING PROCESS VW ON
HUMAN SERVICES DELIVERY SYSTEM
11W.WW? !NZ
4.2.5 Prototypical Human Services Center - User Group Profile
User Group
Parks and Recreation
Preferred Catchment Population
50,000
Services
Most services provided by Parks and Recreation are offered in relation to specific recreational facilities. However, the Human Services Centers will become bases for information and referral services to the public and possibly office locations for District Recreation Coordinators.
Occupancy
Staff:
Space Requirements
Type: Amount:
Future Considerations
None
1 - 5 (1 clerical and up to 4 District Recreation Coordinators) Visitor: 1 - 2 (usual)
Public reception, clerical, office 600 net ft.' (55.74 m2 )
(25)
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS ,====
4.2.6 Prototypical Human Services Center - User Group Profile
User Group
City Planning
Preferred Catchment Population
100,000
Services
Most services provided by City Planning are centralized. Services decentralized and located in Human Services Centers would include assistance to citizens in the preparation and updating of district plans and the administration of Neighbourhood Improvement Programs.
Occupancy
Staff: 9 (including 1 clerical and 9 planners) Visitor: 1 - 2 (usual) 20 - 30 (peak)
Space Requirements
Type: Amount:
Future Considerations
The Planning Department may require space in Human Services Centers on an on-going basis or may cut back after preparation of the District Plans.
MXIPMWOOMM
Clerical, office and meeting 1,600 net ft.' (148.64 m2 )
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
4.2.7 Prototypical Human Services Center - User Group Profile
User Group
Bylaw Enforcement
Preferred Catchment Population
N/A
Services
Licensing services provided by Bylaw Enforcement are centralized and handled, as much as possible, through the mail. Other services provided by this Department include garbage inspection and the operation of a dog pound.
Occupancy
(for Mill Woods facility) Staff: 7 (including inspectors, kennel person, clerks, drivers) Visitor: 1 - 2 (usual)
Space Requirements
(for Mill Woods facility) Amount: 3,400 net ft' (315.86 m2 )
Future Considerations
It is the intention of Bylaw Enforcement to centralize its licensing and inspection services as much as possible. This policy could be reviewed in relation to the growth in the size of the City. A change of policy could affecu this Department's space requirements in the Human Services Centers.
(27)
PLANNING PROCESS
4.3
HUMAN SERVICES DELIVERY SYSTEM
H.S.D.S. Area and Sector Maps
The following maps describe the revised boundaries which were approved by the Commission Board in March 1980. The area map is the base for data documentation in Sections 4.5 - 4.8, and can be compared with user groups' current service boundaries in Section 4.4.
(28)
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
AREA BOUNDARIES BOUNDARIES
144
AVENUE
AVENUE
127
AVENUE
8 AVENUE
118
AVENUE
AVENUE
STONY
PLAIN RD
JASPER
AVE NUE
AVE NU
.51 AVENUE WH ITE MUD
14-1
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(29)
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
SIX SE 'OR AP
III
VI
(30)
HUMAN SERVICES DELIVERY SYSTEM
PLANKNG PROCESS
11111.18.14
soma_
4.4
User Groups' Current Service Boundaries
Before the development of H.S.D.S. area and sector boundaries, most City user groups had devised boundaries in relation to their own organization and service delivery requirements. Each group is discussed briefly below in relation to its use of boundaries. References have been made to maps included on following pages.
User Group
Current Service Boundaries
Local Board of Health (excluding Home Care)
This Department is in the process of converting its service and facility planning to the twelve H.S.D.S. areas. Traditionally, its services and facilities have been planned in relation to the boundaries illustrated on page 32.
Social Services (excluding Home Care)
This Department now plans all services and facilities in relation to the twelve H.S.D.S. areas.
Home Care
Home Care is a relatively new service which has no traditional boundaries. The Departments of Health and Social Services have determined the six sector boundaries to be the most relevant.
Public Library
The Library has not operated in relation to boundaries in the past.
Parks and Recreation
The Parks and Recreation Department has operated traditionally in relation to the five districts Organizationally, it illustrated on page 33. will continue to relate to these boundaries. Services and facilities will, however, be planned in relation to the twelve H.S.D.S. areas.
Planning
This Department will continue to provide services within the six ward boundaries illustrated on page 34. Since these boundaries coincide relatively closely with the H.S.D.S. sector boundaries, any decentralized facilities required can be planned in relation to the sectors.
Bylaw Enforcement
Traditionally, Bylaw Enforcement has not operated in relation to boundaries. Staff travelling distances have generated a need for North and South side locations. arb
411111.04i4M
(31)
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS SEEMISMIONSEMILIBMEll
ill11111100arna,
REGIONAL HEALTH BOUNDARIES
* CASTLEDOWNS HERMITAGE *GLENGARRY *
*
EASTWOOD * ABBOTSF1ELD
* N' WOODCROFT
* JASPER PLACE
*PRIMROSE
* *CENTRAL * * * IDYLWYLDE SOUTHSIDE ‘.)
* DUGGAN * MILLBOURNE
(32)
PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM
PARKS a RECREATION DISTRICT BOUNDARIES
NORTH
(33)
PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM
WARD BOUNDARIES
(34)
PLANNING PROCESS
4.5
HUMAN SERVICES DELIVERY SYSTEM
User Groups! Existing Facilities
The following pages map and describe the user groups' existing facilities in each of the 12 H.S.D.S. areas. For those Departments whose space requirements in the Human Services Centers could be high (Local Board of Health, Social Services, Library), this exercise is particularly useful. These Departments already own or lease significant amounts of space in many of the areas. Some of the implications of converting from the dispersed facility model to the common housing model in each area become obvious: . there is a potential for utilizing existing city-owned facilities as bases for Human Service Centers, and . there is a need to develop long range policies with respect to existing city-owned facilities wherever their locations differ from the Human Services Center sites in each area. Parks and Recreation facilities have not been mapped or described. Their space requirements represent a new information service which is integrally linked with the Human Services Center concept. Current office space for District Recreation Coordinators is very dispersed. Facilities currently occupied by the Planning Department, with the exception of the Norwood location (Area 2) are expected to close. Their major space requirement in the Human Services Centers is related to a new service for which no facilities currently exist. Bylaw Enforcement is represented in this section by its North side facility (Area 6) and its central office (Area 1).
(35)
PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM
AREA I
(36)
PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM
4.5 USER GROUPS' EXISTING FACILITIES
AREA 1
User Group
Existing Space
1. Local Board of Health
Avord Arms 100 Street - 103A Avenue CN Tower 10004 - 104 Avenue
Parking
3,247
7
Leased
10,791
30
Leased
3
Leased
1
Leased
Birth Control Clinic 105 Street & 100 Avenue Boyle Street McCauley Clinic
1,000
2. Edmonton Social Services
CN Tower 10004 - 104 Avenue
7,854
2a. Home Care
None
3. Edmonton Public Library
Centennial Library #7 Sir Winston Churchill Square 159,212
4. Parks & Recreation
N/A
5. City Planning
Phipps McKinnon Building 10020 - 101A Avenue
6. Bylaw Enforcement
Centennial Building 10015 - 103 Avenue
Leased/ Owned
Sq. Ft.
Leased
Owned
Leased
6,500
68
Leased
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
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(37)
PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM
AREA 2
(38)
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
4.5
USER GROUPS' EXISTING FACILITIES
AREA 2
User Group
Existing Space
1. Local Board of Health
Eastwood Clinic 11945 - 81 Street
2. Edmonton Social Services
Kingsway Mall 109 St. & Kingsway Avenue
2a. Home Care
Kingsway Mall 109 St. & Kingsway Avenue
3. Edmonton Public Library
Sprucewood Branch 11555 - 95 Street
4. Parks & Recreation
N/A
5. City Planning
Norwood Planning Office 9516 - 114 Avenue
6. Bylaw Enforcement
None
Sq. Ft.
3,600
960
4,750
Parking
Leased/ Owned
7
Owned
5 - 6
Leased
5 - 6
Leased
3
Owned
2 - 3
Leased
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
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(39)
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
AREA 3
( 40)
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
4.5
USER GROUPS' EXISTING FACILITIES
AREA 3
User Group
Existing Space
1. Local Board of Health
Hermitage Subclinic
2. Edmonton Social Services
Beverley 5005 - 112 Avenue Abbotsfield 118 Avenue & 32 Street
Sq. Ft.
Parking
Leased/ Owned
Leased
2,300
835
12 In Shopping Centre
Owned
Leased
2a. Home Care
Hermitage
1,000
5 - 6
Leased
3. Edmonton Public Library
Highlands Branch 6710 - 118 Avenue
7,471
5 - 6
Owned
4. Parks & Recreation
N/A
-
-
-
5. City Planning
None
-
6. Bylaw Enforcement
None
-
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
35
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(41)
PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM
AREA 4
_
(42)
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
IMRE
4.5
USER GROUPS' EXISTING FACILITIES
AREA 4
User Group
Existing Space
1. Local Board of Health
Glengarry Clinic 96 Street & 135 Avenue
2. Edmonton Social Services
Glengarry 13315 - 89 Street
2a. Home Care
None
3. Edmonton Public Library
Dickinsfield 144 Avenue between 92 & 94 Street
4. Parks & Recreation
N/A
5. City Planning
None
6. Bylaw Enforcement
None
Leased/ Owned
Sq. Ft.
Parking
4,128
16
Owned
10,114
28
Owned
14,545
10 - 12
Leased
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
4
3
2
TP.54 R.24 W.431.
TP.54 R.24 W.431.
TP.54 R.24 W.4IA.
33
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(43)
PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM
AREA 5
(44)
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
MIEZEI
4.5
USER GROUPS' EXISTING FACILITIES
AREA 5
User Group
Existing Space
1. Local Board of Health
Castle Downs Clinic 15333 Castle Downs Road
2. Edmonton Social Services
None
2a. Home Care
None
3. Edmonton Public Library
Calder Branch 13303 - 127 Street
4. Parks & Recreation
N/A
5. City Planning
None
6. Bylaw Enforcement
None
Sq. Ft.
Parking
4,000
In Shopping Centre
Leased/ Owned
Leased
3 - 4
Owned
-
-
-
-
-
-
3,423
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
12
7
TP.54 5.25 W.4M.
TP.54 5.24 W.416.
4 TP 54 R 24 W 41.4
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(45)
PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM
AREA 6
(46)
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
4.5
USER GROUPS' EXISTING FACILITIES
AREA 6
User Group
Existing Space
1. Local Board of Health
Leased/ Owned
Sq. Ft.
Parking
Woodcroft Clinic 13420 - 114 Avenue
3,831
8
2. Edmonton Social Services
Westmount 11009 - 127 Street
2,690
11
Leased
2a. Home Care
Westmount 11023 - 127 Street
1,260
5
Owned
3. Edmonton Public Library
Woodcroft 13420 - 114 Avenue
8,774
4. Parks & Recreation
N/A
5. City Planning
None
6. Bylaw Enforcement
Dog Pound & Garbage Inspection 12515 - 128 Street
4,210
Owned
Owned
14 - 15
Owned
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
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(47)
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
AREA 7
(48)
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
4.5
USER GROUPS' EXISTING FACILITIES
AREA 7
User Group
Existing Space
1. Local Board of Health
Leased/ Owned
Sq. Ft.
Parking
Jasper Place 15626 - 100A Avenue
3,600
12
Owned
2. Edmonton Social Services
Jasper Place 15626 - 100A Avenue
2,500
8
Owned
2a. Home Care
None
3. Edmonton Public Library
Jasper Place 9010 - 156 Street
5,015
12 - 15
Owned
4. Parks & Recreation
N/A
-
-
-
5. City Planning
None
-
-
-
6. Bylaw Enforcement
None
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
.
GA.:IRON ESTATE
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(49)
PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM --TIIIIRMAIME^
AREA 8
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS drINIMIPTâ&#x20AC;?7", 11'"^""
4.5 USER GROUPS' EXISTING FACILITIES
AREA 8
User Group
Existing Space
1. Local Board of Health
Primrose Lane Subclinic 84 Avenue & 182 Street
2. Edmonton Social Services
Primrose Lane Suboffice
2a. Home Care
None
3. Edmonton Public Library
None
4. Parks & Recreation
N/A
5. City Planning
None
6. Bylaw Enforcement
None
Leased/ Owned
Sq. Ft.
Parking
1,070
3 - 4
Leased
?
3 - 4
Leased
-
-
-
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS ",
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PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTE:.1
AREA 9
(52)
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
TIEN.1
4.5
USER GROUPS' EXISTING FACILITIES
AREA 9
User Group
1.
2.
Local Board of Health
Edmonton Social Services
2a. Home Care
3.
Edmonton Public Library
Existing Space
Leased/ Owned
Sq. Ft.
Parking
Southside Clinic
5,918
9
Owned
Duggan Clinic 5035 - 108 Street
4,537
8
Owned
Duggan Clinic 5035 - 108 Street
2,400
10
Owned
Whyte Avenue 6005 - 103 Street
1,000
5
Owned
Strathcona 8331 - 104 Street
7,762
3
Library Owned
Southgate Southgate Mall
7,663
25
4.
Parks & Recreation
N/A
5.
City Planning
None
6.
.1ylaw Enforcement
None
Leased
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
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(53)
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
AREA 10
PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM AN12120=111
4.5
USER GROUPS' EXISTING FACILITIES
AREA 10
Existing Space
1. Local Board of Health
None
-
-
-
2. Edmonton Social Services
None
-
-
-
2a. Home Care
None
-
_
_
3. Edmonton Public Library
None
_
-
-
4. Parks & Recreation
N/A
-
-
-
5. City Planning
None
-
-
_
6. Bylaw Enforcement
None
-
-
-
Sq. Ft.
Parking
Leased/ Owned
User Group
SOD
9
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33
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HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
AREA II
(56)
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
4.5
USER GROUPS' EXISTING FACILITIES
AREA 11
User Group
Existing Space
1. Local Board of Health
Millbourne Clinic 7525 - 38 Avenue
2. Edmonton Social Services
Mill Woods
2a. Home Care
None
3. Edmonton Public Library
None
4. Parks & Recreation
N/A
5. City Planning
None
6. Bylaw Enforcement
None
Leased/ Owned
Sq. Ft.
Parking
9,600
24
Owned
?
5 - 6
Leased
-
-
-
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
••111
14 '\ TP.52 R.24 W.
13 TP.52 R.24 W.414.
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12
,TP.52 R.24 W.4M.
MILLBOU
1 TP,52 R.24 W.4M. LA K LW 000
549
IA.. NA
33 TP.51 R.24 W.4M.
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TP.51 R.24 W.4M.
1P.51 1.24 W 4M
TP.51 R.24 W.4M.
N11,110.11
(57)
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
AREA 12
(58)
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
4.5
USER GROUPS' EXISTING FACILITIES
AREA 12
User Group
Existing Space
1. Local Board of Health
Leased/ Owned
Sq. Ft.
Parking
Idylwylde Clinic 8314 - 88 Avenue
4,812
12
Owned
2. Edmonton Social Services
Idy1wylde 8314 - 88 Avenue
2,300
9
Owned
2a. Home Care
Idylwylde 8314 - 88 Avenue
415
2
Owned
Idylwylde Branch 8310 - 88 Avenue
9,574
7 - 8
Owned
Capilano Branch Capilano Mall
7,980
7 - 8
Leased
3. Edmonton Public Library
4. Parks & Recreation
N/A
5. City Planning
None
6. Bylaw Enforcement
None
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS ;
1
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13 TP.52 R.24 W.4M.
( 54
PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM
4.6 Area Development Priorities
This section describes each area in terms of its relative need for facilities. Any considerations which affect development priorities, such as perceived need for services on the part of user groups, factors which could affect timing, or any other considerations, are described briefly for each area. Of particular concern to Real Estate and Housing should be the user groups' current building plans. The areas have been discussed in the order in which they are listed in Section 3.3 of this Report, or from the highest to the lowest priority. It should be noted that priorities tend to change according to the dynamics of city growth and other less obvious factors. They should not be considered absolute. The priorities list, divided into four groups, is as follows: 11 5
- inadequate or non-existent facilities - user groups require space as soon as possible
3 7 6
9
- existing facilities described as barely adequate
2
- user groups anticipate requiring space after 1982
4 12
8
- no immediate or early anticipated need for space
10
1
- could be planned as part of new City Hall
(60)
PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM
#1 Area Li Service Need
- First priority for Social Services and Library. - Local Board of Health has stated need in addition to new Millbourne Clinic. - Bylaw Enforcement requires South side facility in this or other suitable South side area.
Timing
- Library Board to provide facility in Mill Woods in 1981, as part of Area Service Center or independently. - Local Board of Health has been negotiating with Mill Woods Hospital for additional clinic space.
Other Considerations
- Existing and projected population for Area 11 will increase facility requirements for user groups. (See Section 4.8)
#2 Area 5 Service Need
- Second priority for Social Services and Library. - Fairly high priority for Local Board of Health.
Timing
- Library Board intends to provide facility in Castle Downs in 1981, as part of Area Service Center or independently. - Local Board of Health currently occupies leased space which it plans, in the near future, to replace with a permanent clinic.
Other Considerations
- Area contains both established, stable neighbourhoods and new ones. Newer rapidly expanding communities lack services.
#3 Area 3 Service Need
- First priority for Local Board of Health. - Third priority for Social Services. - Fourth priority for Library.
Timing
- Three user groups (Health, Social Services, Library) are aware of need in this area and are all considering facility development.
Other Considerations
- Library currently serving this area from Highlands Branch which may he too far away as area grows.
(61)
PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTE 1 '
#4 Area 7 Service Need
- Local Board of Health, Social Services and Library all recognize need for more space before 1985.
Timing
- If Area Service Center was operational by 1985, above three user groups would be willing to locate in it.
Other Considerations
- Above three user groups are all dissatisfied with their current location.
#5 Area 6 Service Need
- Second priority for Local Board of Health. - Social Services also perceives need for more space.
Timing
- Health and Social Services have been looking for space to lease near Westmount Shopping Center. - Plans exist to expand Health Clinic by 1985.
#6 Area 9 Service Need
- Health, Social Services and Library all have facilities in this area which are capable of meeting service needs but which are perceived to be deficient in some respect.
Timing
- No groups have formulated plans for improving facilities.
Other Considerations
- Area 10 is currently being served from Area 9 for most user groups. As the population in Area 10 increases this situation will not be feasible.
#7 Area 2 Service Need
- Current service needs being met by existing facilities.
Other Considerations
- Space occupied by Social Services in Kingsway Garden Mall may require immediate review in relation to Provincial Governments decision to take over day care.
IN/
PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM
#8 Area 4 Service Need
- Current service needs being met by facilities in South West corner of this area.
Timing
- Need for facilities will depend on rate of population growth. (See Section 4.8)
Other Considerations
- As Area 4 becomes fully populated current service locations will not be satisfactory.
#9 Area 12 Service Need
- Need for services in this area by Social Services and Library could be affected by dearth of facilities in Mill Woods.
Other Considerations
- Bylaw Enforcement may require a licensing outlet in this area.
#10 Area 8 Service Need
- Current service needs in this area being met by facilities in other areas.
Timing
- Need for facilities will depend on rate of population growth. (See Section 4.8)
#11 Area 10 Service Need
- Current service needs in this area being met by facilities in other areas.
Timing
- Need for facilities will depend on rate of population growth. (See Section 4.8)
#12 Area 1 Service Need
- None of City user groups can identify service needs which can't be met by current facilities. - Centennial Library precludes need for Library in this area.
Timing
- Program for new City ahll will include Health Clinic, space for Social Services and a licensing outlet (Bylaw Enforcement). If possible, Area Service Center planning could be applied to these City Hall functions. (63)
PLANNING PROCESS
HUMAN SERVICES DELIVERY SYSTEM :1::-- - ---
4.7
Shopping Center Locations
The following map located major existing shopping centers in the City on. the H.S.D.S. area map.
(64)
PLANNING PROCESS
SHOPPING CENTRE LOCATIONS
HUMAN SERVICES DELIVERY SYSTEM
4 CASTLE DOWNS TOWN SQUARE 5 CAI§TLE DOWNS i r NORTHTOW,Nit LONDONDERRY NORTHGATE* 0 127 I AVENUE
AvF NUE *
ABBOTSF1ELD
WESTMOUNT KINGS WAY co STONY
AvE*CAPILANO MEADOWLARK-L„, 1 79 AVENUE
----
L-1 82
P'NUE
BONNIE DOON
\ miL MILLBOURNE
(65)
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
4.8
H.S.D.S. Areas - Population Projections
In March 1976, the City Planning Department published population projections to 1991 for each H.S.D.S. area (see map on following page). These projections are now misleadingly out-of-date and have been revised. In August 1980, the Planning Department completed a set of projections to 1986 (see table below for 1979, 1983 and 1986 figures). These projections were prepared to facilitiate service planning for each of the twelve areas and also for inclusion in the Planning Department's Local Policy Plan. They are derived from the Alberta Bureau of Statistics Series Four Projections for Census Division 11.
Area Area Area Area Area Area Area Area Area Area Area Area Area TOTAL
1 2 3 4 5 6 7 8 9 10 11 12
1979
1983
1986
34,774 36,972 39,200 53,145 40,926 44,719 31,114 33,405 52,603 35,280 28,956 60,265
32,827 35,052 53,413 51,187 52,856 43,954 28,376 51,187 48,405 46,736 59,533 52,856
31,005 33,485 66,970 57,049 57,049 43,407 26,044 68,210 44,646 57,669 88,673 45,887
491,359
556,382
620,094
(66)
HUMAN SERVICES DELIVERY SYSTEM
PLANNING PROCESS
1991 PROJECTED POPULATION I PROPOSED AREA BOUNDARIES 0\NN RD.
AVENUE
AVENUE
127
AVENUE ANNIMMOOMNIV"
118 AVENUE
JIB
,avF '4uE
III AVENUE
33,300
12 NUE AVE NU
65 400„----
— I WHITE MUD
(r)
34
46,300'
63,600
(67)