Our Remarkable Employee Experience

Employee engagement is essential to Affinity because when an employee has a remarkable experience, they’re more likely to provide you, our members, with a remarkable experience too!

Affinity’s Remarkable Employee Experience Framework, which was launched in early 2021, describes the tools that are designed to motivate and engage current employees, while also attracting new employees to our Affinity family. Our employees are dedicated and passionate about Affinity’s values and vision to build a better world for everyone, every day. In return, they gain access to programs, career opportunities and an environment that make it a fulfilling, inclusive, challenging and rewarding place to work! We’re known for delivering remarkable employee experiences and attracting the very best talent.

In Late September of 2021, our employees provided us with valuable insight into your employee experience through our biennial Employee Engagement Survey. A total of 89% of employees participated in the survey – which is a fantastic response rate! The results of the survey provided us with an overall engagement score of 77%.

Using the findings from the survey feedback we received, we’ll continue to invest time focusing on areas that provide a remarkable employee experience, such as: • connecting people to our vision, purpose and long-term strategy; • developing Leadership Excellence programming, ongoing learning and development opportunities that build professional expertise; and • equipping our leaders and employees with the skills they need to navigate change and embrace a think digital-first mindset.

As we look to 2022, we’ll continue to use insights to create tactical, tangible ways to address the gaps highlighted in our survey results to continue to position us as a leader in Canada’s financial services sector.