ARGENTUM SENIOR LIVING EXECUTIVE CONFERENCE San Diego, CA / May 14–16, 2018
EXPERIENCE THE FUTURE OF SENIOR LIVING
Preview Sponsor
CONFERENCE PREVIEW AND EXHIBITOR GUIDE argentum.org/conference
Premier Sponsors
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JOIN US IN SAN DIEGO
Argentum is proud to present the 2018 Argentum Senior Living Executive Conference in San Diego. This year, the conference will feature an exciting new format that empowers attendees to create individualized learning experiences to drive actionable takeaways. Dynamic Mainstage Presentations Dynamic mainstage presentations will host leading experts in workforce development, gerontology, resident programming, branding, building design, technology, and artificial intelligence. The Hive will also feature dozens of peer-to-peer topical discussions facilitated by the leading minds in senior living on the most important topics facing our industry. The Hive will provide fresh thinking and new ideas from executives from all backgrounds and disciplines. Learn How to Create a Customer-Centric Strategy Among the speakers joining us on the Mainstage, Jonathan Mildenhall, former Airbnb chief marketing officer, will share his expertise on developing a purposeful brand in a presentation entitled Brand, Culture, and the Power of Purpose. Marcus Buckingham, a global researcher, will share ideas on how to best cultivate employees’ strengths to create a winning environment for staff and the organizations they work for. Buckingham spent nearly 20 years as a senior researcher at Gallup Organization. Discover Big Ideas and Opportunities As you will see in this event preview, the list of impressive speakers and Expo participants is better than ever before, and is sure to provide you with applicable knowledge relevant to your day-to-day work. You’ll also meet hundreds of solutions-oriented professionals who are ready to help with your most pressing service and program needs. Join us in San Diego to discover your competitive advantage and uncover transformational business practices, cutting-edge research, and formative new ideas to improve your operations and grow your business. We look forward to seeing you!
James Balda President and CEO, Argentum
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SCHEDULE-AT-A-GLANCE MONDAY, MAY 14
9:00 AM – 10:00 AM KEYNOTE ON THE MAINSTAGE: BUCKINGHAM
7:00 AM – 2:00 PM ARGENTUM ADVOCACY FUND GOLF CLASSIC*
Sponsored by OnShift
Presenting Sponsor: Welltower
9:00 AM – 4:45 PM EXECUTIVE DIRECTOR LEADERSHIP INSTITUTE (EDLI)* Sponsored by Medline Industries and Insight Worldwide
12:30 PM – 1:15 PM INFO SESSIONS & LUNCHEON 12:30 PM - 5:00 PM CERTIFIED DIRECTOR OF ASSISTED LIVING (CDAL) PREP*
10:00 AM – 1:00 PM SENIOR LIVING EXPO (Lunch Served) 12:00 PM – 1:00 PM EXECUTIVE ADVISORY BOARD MEETING** Speaker Sponsored by Kindred at Home
1:15 PM – 2:15 PM MAINSTAGE SESSION: MYERS 1:15 PM – 3:30 PM THE HIVE
1:00 PM – 2:00 PM ARGENTUM LEADERSHIP LUNCHEON**
1:15 PM – 3:30 PM EXECUTIVE DIRECTOR LEADERSHIP INSTITUTE (EDLI)*
Sponsored by Yardi
Sponsored by Medline Industries and Insight Worldwide
1:30 PM – 2:30 PM CONCURRENT SESSIONS
2:30 - 3:30 PM MAINSTAGE SESSION: SOPHIA & HANSON
2:00 PM – 5:00 PM ARGENTUM EXECUTIVE ROUNDTABLE MEETINGS**
3:30 PM – 5:00 PM SENIOR LIVING EXPO
2:00 PM – 5:00 PM ARGENTUM BOARD OF DIRECTORS MEETING**
4:00 PM – 5:00 PM HAPPY HOUR
2:45 PM – 3:45 PM CONCURRENT SESSIONS 4:00 PM – 5:00 PM CONCURRENT SESSIONS 5:00 PM – 6:00 PM ARGENTUM LEADERSHIP RECEPTION** Sponsored by Willis Towers Watson
6:00 PM – 9:30 PM OPENING NIGHT AT THE BALLPARK 7:00 PM – 9:00 PM ARGENTUM CEO DINNER**
Sponsored by Moseley Architects
WEDNESDAY, MAY 16 7:45 AM – 8:30 AM NETWORKING BREAKFAST 8:30 AM – 10:00 AM KEYNOTE ON THE MAINSTAGE: MILDENHALL Sponsored by Enlivant
10:00 AM – 12:30 PM SENIOR LIVING EXPO (Lunch Served)
Sponsored by Sodexo
12:45 PM – 1:45 PM MAINSTAGE SESSION: REGNIER
TUESDAY, MAY 15
12:45 PM – 3:00 PM EXECUTIVE DIRECTOR LEADERSHIP INSTITUTE (EDLI)*
7:00 AM – 8:00 AM NETWORKING BREAKFAST Sponsored by Bloom Marketing
7:15 AM – 7:45 AM INFO SESSION 8:00 AM – 9:00 AM HERO AWARDS CEREMONY Sponsored by Benchmark 4 argentum.org/conference
Sponsored by Medline Industries and Insight Worldwide
12:45 PM – 4:30 PM THE HIVE
2:00 PM – 3:00 PM MAINSTAGE SESSION 3:15 PM – 4:30 PM MAINSTAGE SESSION *Preregistration Required ** Invitation Only
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Senior Living Executive Conference Booth #1423 Call us at 877-226-3080 to learn more and get started for free. try.call-em-all.com/senior-living
CONFERENCE SPONSORS PREMIER SPONSORS
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CONFERENCE SPONSORS COASTAL RECONSTRUCTION GROUP EST. 1986
MEDIA & INDUSTRY SPONSORS
SeniorCare Investor THE
www.seniorcareinvestor.com
Confirmed sponsors as of January 25, 2018
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THE HIVE NEW IN 2018: THE HIVE LEARN FROM EXPERIENCED OPERATORS Ask questions about the challenges your business is facing and share your own insights in The Hive—a new, peerto-peer forum where industry leaders facilitate open discussions on the most important topics facing your business and our industry.
“We have a philosophy as a company that a rising tide lifts all boats. We’re very open with the industry, and want our peers to be up to date on developments and trends. We want every senior living professional to know how to be successful, thus it’s vital that we share all of our experiences, both successes and failures, so that as an industry, we can move it forward. There are millions of people who rely on our industry to innovate to best serve our residents, and no individual company can do it alone. We need collaborative environments like the Hive to have real, meaningful, solution-oriented discussions.”
— Tom Croal, CFO, Silverado
HERO AWARDS CEREMONY CELEBRATE EXCELLENCE IN SENIOR LIVING Tuesday, May 14 | 8:00 AM - 9:00 AM The story of senior living is written each day in thousands of communities across the country. Join your colleagues at the Argentum Hero Awards Ceremony as we honor extraordinary individuals who are changing the future of aging in America. The raw emotional power of their stories will electrify your spirit and remind you why you chose this profession. Hosted by Joan Lunden Presenting Sponsor
Supporting Sponsors COASTAL RECONSTRUCTION GROUP EST. 1986
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SPEAKER FEATURE FORMER AIRBNB EXECUTIVE JONATHAN MILDENHALL TACKLES THE POWER OF PURPOSE To be effective marketers, businesses must ask themselves who they are and what drives them. For marketing virtuoso and former Airbnb chief marketing officer Jonathan Mildenhall, the answers to these questions define a business’s purpose. He will elaborate on their importance during a keynote focused on brand, culture, and the power of purpose at the 2018 Argentum Senior Living Executive Conference in San Diego. Defining a clear purpose is no mere intellectual exercise, Mildenhall believes. It is a competitive necessity that guides businesses during bad times as well as good times. It is also critically important for individuals, who must consider both the needs of their current employers and the legacies they want to leave behind. “In this keynote I will help unpack several factors that ensure purpose-driven companies outperform their competition,” Mildenhall explained. “I will also explain how to make purpose personal and how to focus an individual’s work to further their own purpose.” Mildenhall has extensive experience helping brands define their purpose and translate it into effective marketing. Before joining Airbnb, he served as a vice president, then senior vice president, at the Coca-Cola Company. While the two companies are very different, the 131-year-old Coca-Cola and 9-year-old Airbnb are both true to their brand purpose, Mildenhall told a 2017 gathering at Airbnb’s European headquarters in Dublin, Ireland. Coca-Cola sees itself as “the antidote to PARTICULARLY IMPORTANT modern-day woes,” he said, while Airbnb markets “a world in which 7.5 FOR SENIOR LIVING BUSINESSES, billion people can belong anywhere.” Purposes that can be articulated clearly and quickly by anyone within an organization are no less important to senior-focused businesses and the individuals who work for them, Mildenhall said.
YOU MUST ENGAGE YOUR COMMUNITY AND HAVE THEM COLLABORATE ON THE MARKETING AND STORYTELLING AGENDA
“It all starts with defining a compelling company or brand purpose that transcends the business model and reaches into culture,” he said. “Then you need to inspire all stakeholders around that thinking through creative storytelling. Finally, and this is particularly important for senior living businesses, you must engage your community and have them collaborate on the marketing and storytelling agenda.”
Purpose-driven marketing is also invaluable to senior living businesses looking to recruit and retain talented staff who have their own values and purposes. In fact, it may be even more important for senior-oriented businesses than for other businesses to show that their purpose and values are compatible with those of their employees and prospective employees. “Doing good in the world isn’t just about being worthy or staid,” Mildenhall said. “Increasingly with great companies like TOMS Shoes and [eyewear maker] Warby Parker, doing good can be cool and culturally relevant. The senior living industry has a huge opportunity to represent the vitality and spirit that is emerging across the industry.
Join us at the 2018 Argentum Senior Living Executive Conference to learn more from Mildenhall on the power of purpose and making your organization stand out.
Mainstage Session Sponsored by
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THE MAINSTAGE NEW IN 2018: THE MAINSTAGE Get proven ideas to improve your operations from the world’s leading experts on workforce development, gerontology, resident programming, branding, building design, technology, and artificial intelligence.
MARCUS BUCKINGHAM
NINA EASTON
JOAN LUNDEN
Talent Expert ADP Research Institute, Marcus Buckingham Company
Award-winning Author, TV Commentator
Award-winning Journalist, Author and TV Host
Buckingham is a global researcher and innovative thinker focusing on how to best cultivate employees’ strengths to create a winning environment for staff and the organizations they work for.
Nina Easton has served for 30 years in the news media as a Fortune magazine columnist and writer for the Los Angeles Times. She has also appeared on prominent news shows and as a Fox News political analyst.
Joan Lunden was co-host of ABC’s Good Morning America from 1980 to 1997. She has juggled the role of working mom while caring for an aging parent. Her experience led her to become spokeswoman for A Place for Mom.
Session Sponsored by:
SOPHIA & DAVID HANSON
LILIAN MYERS
VICTOR REGNIER
Advanced robot & founder of Hanson Robotics
Global Leader, Aging and the Longevity Economy, Watson Consumer Health IBM
Professor of Architecture and Gerontology University of Southern California
Sophia is Hanson Robotics’ most advanced robot to date and recently was named the world’s first United Nations Innovation Champion. Sophia was created by Dr. David Hanson, who after working at Disney as an Imagineer, aspired to create genius machines that will surpass human intelligence
Lilian Myers leads IBM’s Global Aging Initiative where she helps companies around the world develop products and tech-enabled services for consumers in the new ‘longevity economy’. She joined IBM from 25 years as a startup founder and executive with companies focused on health and commerce.
Regnier is a teacher, researcher, and architect who focuses on the design of housing and community settings for older adults. He holds a joint professorship between the USC School of Architecture and the Leonard Davis School of Gerontology, which is the only joint appointment of this type in the United States.
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SPEAKER FEATURE BRUCE TULGAN, LEADING EXPERT ON LEADERSHIP AND MANAGEMENT, ADDRESSES GENERATIONAL DIVIDE IN THE WORKPLACE Argentum Senior Living Executive Conference speaker Bruce Tulgan, founder and chairman of RainmakerThinking, has been tracking and researching generational shift in more than 400 organizations for about a quarter-century. “The grown-ups are leaving,” said Tulgan. “They’re taking with them collective skills, knowledge, institutional memory, and the last vestiges of the work ethic.” One of the primary disconnects is among baby boomers, who are accustomed to putting in their time and working their way up the ladder; Generation X’ers, who are entrepreneurial and used to going it alone; and millennials, stereotyped as being “entitled” and needing constant reinforcement and rewards. But Tulgan flips that perception: The fact is, older workers are becoming more like millennials in their attitudes toward their work life and advancements—thinking more like free agents, for instance. And millennials don’t have greater wants and needs, they have greater expectations—of themselves as well as of others. They want to hit the ground running, start making changes, and start making a difference.
OLDER WORKERS ARE BECOMING MORE LIKE MILLENNIALS IN THEIR ATTITUDES TOWARD THEIR WORK LIFE AND ADVANCEMENTS
They’ll be your best and hardest workers, Tulgan says, but there are two catches: They won’t work for vague promises of long-term rewards, and they want someone to be keeping score.
Join us at the 2018 Argentum Senior Living Executive Conference to learn more from Tulgan on fostering leadership and developing effective management strategies.
TULGAN’S STRATEGIES TO ADDRESS THE CHANGING WORKPLACE DYNAMIC ⊲⊲ Beat the “development investment paradox.” Unbundle complex roles and tasks, and feed in training gradually, one task and responsibility at a time, as rewards. Naturally, basic skills to do the job will have to be taught—but “broad, transferable skills should be a reward that you help people earn.”
⊲⊲ Cultivate flexible retention to retain the advantages of older employees. Save perks like flexible scheduling for older and experienced employees to evade the development investment paradox. Superstars get to earn more flexibility.
⊲⊲ Concentrate not just on knowledge transfer but on wisdom transfer. Turn wisdom into a tangible asset that the organization controls by offering opportunities for older employees to become mentors and consultants.
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⊲⊲ Be selective in hiring (even when you’re in a scarcity environment). One very good person is worth more to the business than two or three mediocre people. The key is avoiding an environment where “low performers hide out and high performers leave.”
⊲⊲ Create a work culture by design, not by default. Value high performance, and bring in human resources as a strategic partner to ensure the culture is expressed in every aspect of the workplace. The culture will then drive recruitment and retention.
⊲⊲ Try boot-camp onboarding. Use onboarding to connect people to mission, teach them the organization’s values, and create a bonding experience that makes them part of an elite crew.
SENIOR LIVING EXPO BE FIRST TO SEE WHAT’S NEW ENHANCE OPERATIONS AT THE EXPO Experience groundbreaking products and services that can enhance your operations at the Argentum Expo. You’ll meet with 300+ exhibitors and partners who can help you overcome obstacles and take advantage of new opportunities.
“The Argentum Expo is a friendly, energetic environment. To learn about all of the innovative services and products, I usually need to walk through the floor a few times to take it all in. If I’m looking for a software solution, I’ve already done the research, but I come to the Argentum Expo to develop a deeper relationship with the exhibitor, and have a focused discussion with the company’s experts.”
— Chet Phillips, CIO, Enlivant
EXHIBITORS ★ Premier Sponsor
BUSINESS/LEGAL SERVICES CALA
BOOTH: 108
caassistedliving.org Call-Em-All BOOTH: 1423
call-em-all.com Elderlife Financial BOOTH: 530
elderlifefinancial.com Motion Picture Licensing Corporation BOOTH: 833
mplc.org
Navigator Group Purchasing, Inc BOOTH: 223
navigatorgpo.com
■ Corporate Partner
★ Conference Sponsor
Patriot Angels BOOTH: 215
patriotangels.com Seniority Inc BOOTH: 732
seniorityinc.com ServiceTrac
BOOTH: 1305
servicetrac.com SIB Fixed Cost Reduction
ACT Advance Catastrophe Technologies BOOTH: 333
actcat.com
CertaPro Painters BOOTH: 119
certapro.com Embree Group of Companies BOOTH: 122
embreegroup.com
BOOTH: 332 aboutsib.com
Global DEC-K-ING Systems
DESIGN/ DEVELOPMENT/ CONSTRUCTION
Graybar
1020 Builders
BOOTH: 1115
BOOTH: 1304
1020builders.com
BOOTH: 1336
globaldecking.com BOOTH: 226
graybar.com
Greenleaf Energy Solutions greenleafenergy.com
Hord Coplan Macht, Inc. BOOTH: 1214
hcm2.com
Inside Edge
BOOTH: 1215
iecis.com
Lantz-Boggio Architects BOOTH: 1123
lantz-boggio.com Mosaic Design Studio BOOTH: 1019
mosaicdesignstudio.com Moseley Architects ★ BOOTH: 1307
moseleyarchitects.com Rees Associates BOOTH: 1007
rees.com
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EXHIBITOR SHOWCASE EXHIBITORS ★ Premier Sponsor
■ Corporate Partner
★ Conference Sponsor
Restoration Affiliates
Java Group Programs
Live Oak Bank
Caremerge
www.restorationaffiliates.com
javagp.com
liveoakbank.com/seniorcare
caremerge.com
BOOTH: 533
BOOTH: 723
BOOTH: 1116
BOOTH: 809
S. M. Wilson & Co.
KR Communications
Paragon Home Resources
CarexTech
smwilson.com
krcommunications.com
paragonhomeresources.com
smileforseniorliving.com
BOOTH: 1037
BOOTH: 835
BOOTH: 1302
BOOTH: 1402
SouthWood Corporation
McKnight’s Senior Living
RealPage Senior Living
Connected Living, Inc.
southwoodcorp.com
mcknightsseniorliving.com
realpage.com/senior-living
connectedliving.com
BOOTH: 636
DINING Easy Meal
BOOTH: 920
easymealfoodservice.com FullCount
BOOTH: 345
fullcount.net
HPSI Purchasing Services BOOTH: 1200
hpsionline.com Innovatix
BOOTH: 103
innovatix.com Intalere
BOOTH: 443
intalere.com Jamber
BOOTH: 733
BOOTH: 114
Nasco
BOOTH: 1006
BOOTH: 735
enasco.com/senioractivities
FURNISHINGS/ INTERIORS
RetirementHomeTV
Erdman
BOOTH: 1144
retirementhometv.com Senior TV
BOOTH: 722
BOOTH: 814
Creative Strategies US BOOTH: 820
creativestrategiesus.com
erdman.com
CyberCycle- Interactive Fitness BOOTH: 727 cybercycle.bike
Forbo Flooring Systems
First Quality Products, Inc.
BOOTH: 1107
BOOTH: 826
BOOTH: 652
forboflooringna.com
Prevail.com
EQUIPMENT/ APPLIANCES
Furniture Solutions Group
Fox Rehabilitation
BOOTH: 828
BOOTH: 623
furnituresolutionsgroup.com
foxrehab.org
Accelerated Care Plus
Holsag Canada
Genesis Rehabilitation Services
acplus.com
seniortv.com
BOOTH: 821
BOOTH: 320
holsag.com
genesisrehab.com
Capsa Healthcare
Model55
Guardian Pharmacy Services ★
capsahealthcare.com
BOOTH: 1306
BOOTH: 842
BOOTH: 815
model55.com
guardianpharmacy.net
CPS
Progressive Flooring
HealthPRO-Heritage
cpsics.com
BOOTH: 1204
BOOTH: 1314
BOOTH: 931
progressiveflooring.com
healthpro-heritage.com
Direct Supply ★ ■
Proximity
HeartLegacy
Morrison Community Living
directsupply.com
morrisoncommunityliving.com
HD Supply Facilities Maintenance
jamber.com kwalu
BOOTH: 907
kwalu.com
BOOTH: 1027
BOOTH: 423
BOOTH: 501
Nestle Professional
BOOTH: 1207
nestleprofessional.com
MicroFridge
BOOTH: 1206
hdsupplysolutions.com
Planglow USA
BOOTH: 1015
planglow-usa.com
NuStep, LLC
BOOTH: 435
microfridge.com
BOOTH: 834
BOOTH: 929
proximitysystems.com
heartlegacy.com
Shaw Contract
HUR USA
BOOTH: 1205
BOOTH: 526
shawcontract.com
hurusa.com
Standard Textile
Impactactive Hip Protectors
BOOTH: 1222
BOOTH: 409
standardtextile.com
impactactive.com
Woodfold Manufacturing
KINESIQ, Inc.
woodfold.com
kinesiq.com
BOOTH: 1023
BOOTH: 921
POS Partners, Inc.
BOOTH: 1626
solutions@pos.partners
Penner Spas
HEALTH & WELLNESS
BOOTH: 836
LifeLoop
BOOTH: 1400
nustep.com
LifeBio
S&D Coffee & Tea
BOOTH: 1021
pennerbathingspas.com
AGE-u-cate Training Institute
sdcoffeetea.com
Systems Technologies
ageucate.com
BOOTH: 1101
BOOTH: 1401
Strategic Dining Services
BOOTH: 1026
wirelessnursecall.com
Alzheimer’s Association
strategicdining.com
Vocera Communications, Inc.
alz.org
BOOTH: 544
Summer Classics Contract BOOTH: 1223
summerclassicscontract.com
ENTERTAINMENT/ LEISURE Eversound
BOOTH: 737
eversoundhq.com 12 argentum.org/conference
BOOTH: 1217
vocera.com
FINANCE/ REAL ESTATE SERVICES HCP, Inc. ■ ★ BOOTH: 1228
hcpi.com
BOOTH: 926
ApexNetwork Physical Therapy
lifebio.com
BOOTH: 840
ourlifeloop.com Medline Industries, Inc. ★ ■ ★ BOOTH: 327
medline.com
BOOTH: 1038
apexnetworkpt.com
Omnicare, a CVS Health Company BOOTH: 701 omnicare.com
Balance Tracking Systems
PayActiv
BOOTH: 1036
balancetrackingsystems.com CaptionCall
BOOTH: 739
captioncall.com
BOOTH: 934
payactiv.com
EXHIBITOR SHOWCASE
★ Premier Sponsor
■ Corporate Partner
★ Conference Sponsor
PharMerica Corporation
Insight Worldwide
ALIS by Medtelligent
Momentum Healthware
pharmerica.com
insightww.com
medtelligent.com
momentumhealthware.com
BOOTH: 619
Philips
BOOTH: 632
philipseniorliving.com Protect-A-Bed BOOTH: 1309
protectabed.com PS Lifestyle BOOTH: 841
pslifestyle.com Q3 Enterprises, LLC BOOTH: 731
4twiddles.com Red Chair Lavender/Essentials for Seniors BOOTH: 942
redchairlavender.com Remedi SeniorCare BOOTH: 245
remedirx.com Sagely
BOOTH: 534
gosagely.com Secure Personal Care Products LLC BOOTH: 734
totaldry.com
Senior Living Chaplains BOOTH: 640
seniorlivingchaplains.com SOAR Life Products BOOTH: 1001
soarlifeproducts.com SR Max Slip Resistant Shoe Co. BOOTH: 1522
srmax.com
USC Leonard Davis School of Gerontology BOOTH: 1202
gero.usc.edu
VoiceFriend BOOTH: 101
voicefriend.net
BOOTH: 523
Institute for Professional Care Education BOOTH: 1308
ipced.com
Kronos Incorporated BOOTH: 1105
kronos.com/ltc LeaderStat
BOOTH: 736
leaderstat.com myCNAjobs
BOOTH: 537
mycnajobs.com NRC Health
BOOTH: 237
nrchealth.com Peak Performance MS and ValueMatch Plus BOOTH: 545
valuematchplus.com SimplyWork
BOOTH: 1323
simplywork.com SmartLinx Solutions BOOTH: 221
smartlinxsolutions.com Southwestern Adventist University BOOTH: 109
swau.edu/seniorliving ZurickDavis
BOOTH: 1527
ZurickDavis.com
INSURANCE/ RISK MANAGEMENT
BOOTH: 304
Ascom
Move-N Software
ascom.com
move-n.com
BOOTH: 1300
NIC MAP
assaabloyhospiality.com
nic.org/nic-map
BOOTH: 1127
NOTIFY by ElderMark
cdw.com
eldermark.com
BOOTH: 206
Oneview Healthcare, Inc.
ciscor.com
oneviewhealthcare.com
BOOTH: 642
OnShift ■ ★
continuumcrm.com
onshift.com
BOOTH: 444
PointClickCare
dudesolutions.com/industries/ senior-living
pointclickcare.com
BOOTH: 532
ECP
BOOTH: 527
ecp123.com
ELDERMARK Software BOOTH: 427
eldermark.com Enquire
BOOTH: 315
enquiresolutions.com Financial Transmission Network, Inc. BOOTH: 433
Powernet
BOOTH: 539
powernetco.com ProviNET Solutions BOOTH: 344
provinet.com QuickMAR
BOOTH: 26
quickmar.com RCare
BOOTH: 606
rcareinc.com
Relias Learning
G5 Search Marketing
reliaslearning.com
BOOTH: 901
BOOTH: 1414
getg5.com
SeniorVu
Hamilton CapTel
softvu.com/seniorvu
BOOTH: 415
Assurance
BOOTH: 1030
hamilitoncaptel.com/seniorliving
Sherpa Café ★
assuranceseniorliving.com
Honeywell
sherpacrm.com
BOOTH: 217
BOOTH: 127
Assurant
BOOTH: 832
inncom.com
Simply Connect HIE
assurantresidentsolutions.com
Horizon Software International
simplyHIE.com
BOOTH: 434
Illustratus
BOOTH: 707
360healthcarestaffing.com
willistowerswatson.com
Inviacom
thecawleyco.com
BOOTH: 801
ftni.com
Willis Towers Watson ■ ★
BOOTH: 908
BOOTH: 507
Dude Solutions
360 Healthcare Staffing
Cawley Company
BOOTH: 1415
Continuum CRM
reliablelivingplan.com
adamskeegan.com
BOOTH: 429
CISCOR
HUMAN RESOURCES/ WORKFORCE
BOOTH: 330
BOOTH: 1219
CDW
BOOTH: 830
Adams Keegan
BOOTH: 227
ASSA ABLOY Hospitality
Swiss Re Group
BOOTH: 204
BOOTH: 522
BOOTH: 341
BOOTH: 508
horizonsoftware.com
illustratus.com BOOTH: 1045
IT HARDWARE/ SOFTWARE SYSTEMS
inviacom.com
Adhi Software
in2l.com
BOOTH: 536
adhisoftware.co.in
It’s Never 2 Late BOOTH: 633
MatrixCare ■ ★ BOOTH: 515
MatrixCare.com
BOOTH: 431
Skynet Healthcare Technologies BOOTH: 627
skynethealthcare.com Uniguest
BOOTH: 939
uniguest.com VCPI
BOOTH: 300
vcpi.com
Vigil Health Solutions, Inc. BOOTH: 827
vigil.com
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YOU’LL BE SURPRISED By some of the things we’ ve been dreaming up At Five Star Senior Living. Big things that will shake up our industry and small things that just make our residents smile. Things you’ll want to be part of. It’s worth a Second look.
Find your future. Learn more at fivestarseniorliving.com
EXHIBITOR SHOWCASE ★ Premier Sponsor
■ Corporate Partner
★ Conference Sponsor
MARKETING AND SALES SERVICES
SAFETY/SECURITY/ CYBERSECURITY
STANLEY Healthcare
You’ve Got Leads ★ (A division of A Place for Mom)
Walker Marketing, Inc.
Accushield
Telgian Corporation
walker-marketing.com
accushield.com
youvegotleads.com
After55.com
Blue Willow Systems
MAINTENANCE/ HOUSEKEEPING
after55.com
Chem-Dry Corporate Services
Yardi Systems, Inc. ■ ★ BOOTH: 401
yardi.com
BOOTH: 219
BOOTH: 1422
BOOTH: 638
BOOTH: 936
BOOTH: 240
BOOTH: 915
stanleyhealthcare.com BOOTH: 831
telgian.com
BOOTH: 123
bluewillowsystems.com
TRANSPORTATION
Pinnacle Quality Insight
dormakaba
Moving Station
pinnaclqi.com
BOOTH: 729
BOOTH: 930
BOOTH: 1520
dormakaba.us.com
Senior.movingstation.com
chemdry.comcommercial
Primo Solutions, LLC
Evac Chair
Davey Coach Sales, Inc.
Mobile-Shop Co
primosolutionsllc.com
BOOTH: 222
BOOTH: 115
BOOTH: 622
BOOTH: 307
evac-chair.com
daveycoach.com
mobile-shop.com
Sage Age
PalatiumCare
Starcraft Bus Sales
Procter & Gamble Professional
sageagestrategies.com
BOOTH: 445
BOOTH: 1208
pgpro.com
Skyways Media, Inc.
Spartan Chemical Company
skyways-media.com
BOOTH: 321
BOOTH: 432
spartanchemical.com
Solutions Advisors
Terminix Commerical
Solutions-Advisors.com
BOOTH: 336
BOOTH: 940
terminixcommercial.com
BOOTH: 648
BOOTH: 314
palcare.com
starcraftbussales.com
Protect-Alert Emergency Call Systems, LLC
Sunset Vans Inc.
BOOTH: 927
BOOTH: 301
sunsetvans.com
protect-alert.com RF Technologies BOOTH: 838
rft.com
CERTIFIED DIRECTOR OF ASSISTED LIVING (CDAL) PREP COURSE May 14 | 12:30–5:00 PM Preparing to take the 2018 Certified Director of Assisted Living (CDAL) examination this Fall? Be part of Argentum’s first executive director preparatory course, and take the first step toward joining the 400 currently certified administrators. Learn more at argentum.org/cdalprep.
MARK YOUR CALENDARS! JANUARY 26
APRIL 17
MAY 14
AUGUST 1
OCTOBER 31
Spring Examination Registration Opens
Spring Examination Registration Deadline
CDAL Prep Course (San Diego, CA)
Fall Examination Registration Opens
Fall Examination Registration Deadline
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HAVE SOME FUN AROUND TOWN
JOIN THE CAUSE. PLAY SOME GOLF. Join 125+ senior living professionals for a friendly and philanthropic game of golf to raise funds for the Argentum Advocacy Fund.
ARGENTUM ADVOCACY FUND GOLF CLASSIC Monday, May 14 | 7:00 AM - 2:00 PM Maderas Golf Club Player Fee: $500* *Fee includes transportation between hotels and Maderas Golf Club, breakfast & lunch, unlimited range balls, greens fees, 6 Titleist Pro V1 golf balls, and player amenity package. Personal or corporate payment accepted. Optional golf club rental available. Presenting Sponsor
The Argentum Advocacy Fund was launched in 2016 and since that time Argentum member donors have helped raise over $1.5 million to support critical advocacy efforts. Show your support by joining us for a round of golf!
TAKE ME OUT TO THE BALL GAME Kick off your conference week at the Argentum Opening Night Party. You’ll watch the San Diego Padres face off against the Colorado Rockies from a private venue just for Argentum conference attendees inside Petco Park. Ticket includes game admission, dinner, and hosted bar.
OPENING NIGHT AT THE BALLPARK Monday, May 14 | 6:00 - 9:30 PM Colorado Rockies vs. San Diego Padres (Petco Park) Fee: $99
FOR MORE ACTIVITIES AND EVENTS VISIT argentum.org/sandiego.
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EXECUTIVE DIRECTOR LEADERSHIP INSTITUTE
BECOME A MORE EFFECTIVE EXECUTIVE DIRECTOR Dive into topics that directly impact your business growth, including human resources, sales and marketing, clinical oversight, and risk management during the Executive Director Leadership Institute (EDLI).
argentum.org/EDLI
The three-day Executive Director Leadership Institute (EDLI) program takes place in San Diego in conjunction with the Argentum Senior Leadership Executive Conference, and is designed to give you even more actionable takeaways that can help you become a more effective leader. Participation in this program is restricted to executive directors or administrators currently employed at independent living, assisted living, CCRCs, and memory care communities.
SESSION HIGHLIGHTS COVERING YOUR ASSETS ⊲⊲ JoAnn Carlin, vice president, clinical risk services, Willis Towers Watson ⊲⊲ Joel Goldman, senior partner, Hanson Bridgett
HOW MUCH TIME DOES THAT REALLY TAKE? ⊲⊲ Cheryl McKenzie, management consultant, senior housing DISCOVER YOUR LEADERSHIP PROFILE ⊲⊲ Jessica Perez, vice president of people & culture, Vitality Senior Living
INNOVATION DIALOGUES: THINK. CREATE. SHARE. ⊲⊲ Maria Nadelstumph, vice president of organizational development and program excellence, Brandywine Living DEVELOPING YOUR COMMUNITY’S WORKFORCE ⊲⊲ Mark Woodka, CEO, OnShift BALANCING MISSION AND MARGIN ⊲⊲ Chris Hyatt, partner, investor & COO, New Perspective Senior Living Sponsored by
“The value of the EDLI is that after three days, an executive director goes home with more tools in their toolbox than they had before. We get them at 30,000 feet, to really invest in them as leaders, get them out of the weeds for a few days, but we also balance that with some very tactical information that they can take back and have implemented with their teams within a day or two, it’s just an investment in them.”
— Tana Gall, CEO, Blue Harbor Senior Living; Co-Dean of EDLI
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CONFERENCE RATES SAVE $1,000 ON YOUR ALL-ACCESS PASS NOW BONUS: ARGENTUM MEMBERS GET AN EXTRA 15% OFF TICKET TYPE
Early Bird
Advanced
Regular
Friday, 02/23
Friday, 03/30
Wednesday, 05/09
All-Access Pass
$1,500
$1,875
$2,125
$2,500
Executive Director Leadership Institute
$1,500
$1,875
$2,125
$2,500
$180
$225
$255
$300
$1,500
$1,875
$2,125
$2,500
$180
$225
$255
$300
$1,500
$1,875
$2,125
$2,500
$2,520
$3,150
$3,570
$4,200
Deadline
ONSITE
Owner/Operator Providers, REITs (Members receive an additional 15% discount)
Expo-Only Industry Partners Exhibitor or Sponsor (Members receive an additional 15% discount)
All-Access Pass Expo-Only (Booth Staff)
Industry Member Exhibitor or Sponsor (Members receive an additional 15% discount)
All-Access Pass Industry Nonmember (Not Exhibiting, Not Sponsoring)
All-Access Pass
REGISTER YOUR GROUP OF 5+ TODAY Register your group of 5 of more and receive 50% off the onsite registration rate. Plus, members receive an additional 15% off.
ALL-ACCESS PASS INCLUDES:
EDLI ALL-ACCESS PASS INCLUDES:
⊲⊲ 10 NAB/NCERS CEUs* or 10 RCFE CEUs
⊲⊲ 14 NAB/NCERS CEUs* or 12 RCFE CEUs
⊲⊲ 7 Transformational Mainstage Presentations
⊲⊲ 3 Transformational Mainstage Presentations
⊲⊲ The Hive (Peer-to-Peer Roundtable Discussions)
⊲⊲ EDLI Curated Content
⊲⊲ 300+ Exhibitors
⊲⊲ 300+ Exhibitors
⊲⊲ Awards Ceremony
⊲⊲ Awards Ceremony
⊲⊲ 2 Networking Breakfasts
⊲⊲ 2 Networking Breakfasts
⊲⊲ 3 Networking Lunches
⊲⊲ 3 Networking Lunches
*Argentum is a Certified Sponsor of professional continuing education with the National Association of Long Term Care Administrator Boards (NAB). The Argentum Senior Living Executive Conference is pending approval for continuing education for 10 total participant hours from NAB/NCERS. Executive Director Leadership Institute (EDLI) participants will be eligible to receive up to 14 NAB/NCERS CEUs. Argentum is a vendor of continuing education with the California Department of Social Services (CDSS). The Argentum Senior Living Executive Conference is pending approval for 10 total Resident Care Facility for the Elderly continuing education units (RCFE CEUs). Executive Director Leadership Institute will be eligible to receive up to 12 RCFE CEUs. Only attendees who are employed in the state of California may receive these credits. The Hive peer-to-peer discussions are not eligible for CEUs.
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THE WORLD IS CHANGING.
OUR CUSTOMER IS CHANGING.
JOIN A COMPANY THAT’S READY TO CHANGE WITH THEM.
Find your future. Learn more at fivestarseniorliving.com