Afford - Our Services

Page 1

OUR S ER VICES


To find out more, please contact our friendly Customer Care Team on:

1300 233 673


YOUR NDIS PARTNER At Afford, we believe every individual should have choice. The choice to live independently with support when you need it, to participate in activities you enjoy, the option to work in a supportive environment that suits your abilities and to live life on your terms. Afford has been providing disability supports to help individuals across Australia to achieve positive outcomes under the NDIS since 1951. We are committed to sharing in your journey to help you realise your goals for work, at home and in life.

Supported Accommodation - Afford Group Homes Day Programs Short Term Accommodation - Overnight Respite Allied Health - Psychologists, Speech Pathologist, Occupational Therapists Support Coordination Health and Wellness Programs - Club Afford Supported Holidays - Afford Getaways inding and Keeping a Job - Supported and Open Employment, School Leaver F Employment Supports (SLES) Community / Drop In Support

We offer whole-of-life supports which means that we are committed to supporting you to explore your interests, do what you love, live comfortably and have confidence in your abilities. We help thousands of people every day achieve their goals for home, at work and in life under the NDIS.

Afford - Your NDIS Partner

SERVICES WE OFFER INCLUDE:


MISSION, VISION & VALUES OUR MISSION To provide innovative and flexible high-quality support to enhance lifestyle, learning and vocational opportunities for people with disability, their families and carers.

OUR VISION Afford is the partner of choice, supporting people with disability to shape their own lives.

RESPECT

INTEGRITY

We treat our clients and each other with the highest degree of dignity, equality and respect, recognising the important contribution that diversity makes to the quality of our operations and communities.

Our organisational and personal principles reflect the highest standards of ethics and honesty. We are personally accountable for our actions.

EMPATHY

OUR VALUES

COOPERATION We encourage communication, working together with enthusiasm and appreciation; sharing information and supporting one another to create a positive environment for all.

We show understanding for one another through our decisions, actions and words, and commit to appreciating the efforts of all.

EXCELLENCE We take pride in everything we do and strive to do our best always, taking personal responsibility for quality, innovation and excellence.


LET YOUR ABILITIES SOAR Afford has a wholeof-life approach to disability services. You are at the heart of all we do and we look forward to supporting you to explore your interests, do what you love and live comfortably.

Thousands of people trust Afford to provide services and supports to achieve their goals!

Develop your skills, independence and have fun!

Afford - Our Mission

Afford is a National Provider of Choice for disability supports!


The afford lifestyle Home isn’t a place - it’s a feeling. Afford is Australia’s expert in supported accommodation because our residents get to experience all the benefits of being part of the Afford Lifestyle. The Afford Lifestyle is our promise to go above and beyond to support you in living independently, on your terms. There will always be a car parked in the driveway for you to get out and about in the community or participate in activities that interest you. Stay connected with family and friends and create new lifetime bonds with housemates who share similar life experience. Every housemate has choice and a say in the decor and furniture, purchased by Afford, to make the house your home.

WHAT WE CAN OFFER YOU: A place you can call home Live independently - on your terms our choices and privacy are Y respected njoy the company of housemates E with similar interests and abilities ave access to public transport and H community activities eceive support 24hrs a day, 7 days a R week from Afford’s qualified and professional Lifestyle Assistants ave a say in styling common living H areas ecome an active member of the B community

It’s your home where you can live life on your terms with support. Your choices and privacy are respected and you can feel safe in a welcoming and supportive environment. That’s the Afford Lifestyle!


Afford Lifestyle

The Afford Lifestyle supports you to live independently.

Enjoy your community and have fun with friends!


Build your independent living skills!

The right mix of care, support and fun!

Chill with friends and watch a movie, do what you love!


short term accommodation Everyone needs a break every now and again to re-energise and refresh. Spending time apart can also strengthen family relationships. Our respite offers short term accommodation for individuals to chill out, make new friends and try new things in a comfortable, relaxed and supportive environment. Our short term accommodation homes are staffed 24/7 to ensure there’s always someone on hand if and when needed. All meals are included and the homes are fully furnished with modern conveniences to make your time there fun and engaging. •Y our home away from home to have a break from the everyday uild your independent living skills •B •E njoy the company of like-minded housemates efresh and gain a new perspective •R •G o to the zoo, movies, pub or just relax when life gets a little too hectic

AFFORD’S SHORT TERM ACCOMMODATION HOMES: Modern, fully accessible homes L arge open plan kitchen, dining and living areas lat screen TVs, entertainment F and technology I ncluding undercover BBQ settings

Afford Short Term Accommodation

(OVERNIGHT RESPITE)


aFFORD dAY PROGRAMS Make friends, enjoy activities and get out and about. AT AFFORD DAY PROGRAMS, YOU’RE IN THE DRIVER’S SEAT: Learn skills for life Make new friends and support networks Get out and about in the community ork with Afford on individualised W plans right for you fford create supports for the things that matter A most to you and that will achieve your goals ailored activities that include everything from T sensory programs, art and music therapy, swimming, fitness and everything in between! Weekend and evening activities Accessible sites and resources Afford has an extensive network of day programs across Australia.

Afford Day Programs give you opportunities to learn, develop and explore the world around you.


Toby, Afford Client!

I like exercise and going to places like swimming and bowling and aqua golf. I love walking. Deemara, Afford Client

Afford Day Programs

Make friends and enjoy activites!

The Gala Ball was the best day in my life.


cLUB aFFORD Club Afford is an exclusive social club offered to members of the Afford Community. • Have fun getting fit! • Make new friends • Enjoy new life experiences • Get fit in inclusive and safe environments • Learn about healthy eating habits • Go on many exciting outings

TAKE PART IN ACTIVITIES: Gym and personal training sessions Zumba Music groups Aqua aerobics Dance class Bootcamp Walking groups Art clubs Hobby groups Support groups Social BBQs Regular fun social events on weekends

Club Afford is your key to a happier and healthier lifestyle.


Afford getaways

Getaways are created based on your interests, skills and abilities Destinations chosen by you ll the travel, accommodation and A meals are arranged and included Friends can travel together

AFFORD GETAWAY TRAVELLERS HAVE ALREADY VISITED PLACES SUCH AS: • Disneyland, USA • Pacific Island Cruises • Hawaii • Fiji

Family can join the getaway too

• New Zealand

hoose your support staff to C join you

• The Hunter Valley

We can assist you with budgeting All you have to do is sit back and enjoy! From Australian holiday hot-spots through to international destinations, Afford Getaways has a variety of holiday options for your next adventure!

• Australian Farmstays • Roar’n’Snore at Taronga Zoo We will work with you to plan the holiday of your dreams, to anywhere you can imagine!

Club Afford & Afford Getaways

Afford Getaways are supported holidays that give you the chance to get away for a short break, or longer. All holidays are designed to suit travellers of all abilities and you even get to choose the support staff to join you on your journey.


Support coordination Support Coordination provides extra assistance to clients so they are able to get the most out of their NDIS Plan, and have the best chance possible to reach their NDIS goals. Afford’s Support Coordination Team are dedicated to supporting clients and families to soar under the NDIS. Support Coordinators maintain thorough on-the-ground knowledge of our local communities and speak 8 different languages. They have developed expert knowledge of support offerings within our communities so they are best-placed to connect participants with formal and informal supports and resolve complex service delivery issues. ENJOY SUPPORT o learn general life skills, such as T budgeting, safety skills, self-care and domestic skills o plan routines at home, such as T getting ready in the morning Community access to the museum, pool, club, parklands or your favourite spots Meal planning and grocery shopping Assistance to attend personal appointments Afford Support Coordinators are able to take some of the administrative burdens of the NDIS away from families and build on their capacity to maintain these supports and advocate for themselves.

DID YOU KNOW BILINGUAL SERVICES ARE AVAILABLE! Languages include Vietnamese, Arabic, Assyrian and Spanish


At Afford we recognise and celebrate the incredible role carers play in the lives of our clients and the community. It takes energy, dedication, strength and selflessness to be a primary carer. Our Carer Support Program offers a wide range of opportunities to meet other carers and form new friendships in a relaxed and welcoming environment where they can share experiences and advice. WE PROVIDE CARERS THE OPPORTUNITY TO TAKE SOME TIMEOUT FOR THEMSELVES AND ENJOY: Therapeutic massages Yoga and relaxation NDIS planning Group dinners and lunches Health and wellbeing Social events Over 600 carers are supported by Afford’s Carer Support Program. Afford goes above and beyond to support our clients by taking a holistic approach to assisting their families and carers.

For more information contact your Team Leader, email jessica.apap@afford.com.au or visit www.facebook.com/AffordCarers.

Support Coordination & Carers Program

CARERS SUPPORT PROGRAM


aLLIED hEALTH At Afford, we take a whole-of-life approach to disability supports. We can help you across all areas of your life, socially, at home and work for your overall health and wellbeing. Afford’s specialist Allied Health team is made up of psychologists, speech pathologists and occupational therapists who provide both therapeutic and interventional supports that are tailored to the unique needs of clients. UNDER THE NDIS, THEY ARE ABLE TO PROVIDE CAPACITY BUILDING SUPPORT TO: Improve health and wellbeing Improve relationships • Specialist behavioural intervention support • Develop behaviour managements plans and training in behaviour management strategies • Individual social skills development Improve daily living • Individual assessment, training and support (including assessment for assistive technology) • Group and individual counselling • Group and individual therapy

Live independently with support when you need it. Afford can be your helping hand to get out and about or to help you live the life you want at home – on your terms.


Community/drop in support Whatever you want to see or do, our staff are there to help you get all that you want out of life with quality supports that suit your lifestyle. ENJOY SUPPORT: To learn general life skills, such as budgeting, safety skills, selfcare and domestic skills With routines at home such as getting ready in the morning For outings to the museum, pool, club, parklands, or your favourite spots With meal planning and grocery shopping To get to and from appointments

Afford’s Community/Drop In Support lets you to live the life you want.

Community Support

We’re here to be a helping hand when and where you need it. We can share your journey to live the life that you want with independence and confidence.


employment

sUPPORTED EMPLOYMENT Every individual has a unique ability to share. We support everyone’s special talents and help you to find meaningful and enjoyable work in one of our supportive and friendly Australian Disability Enterprises (ADEs) across Sydney. As a Supported Employee you will have the opportunity to arrange work around your everyday routine and earn your own money for greater independence. AFFORD (ADES) ARE PLACES WHERE YOU CAN: Gain on-the-job training Earn your own money Enjoy work that interests you evelop skills in warehousing and D packaging, administration, quality control or leadership eceive vocational support in R gardening, cooking, and catering ave access to accredited training in H work skills and adult education Be part of a fun and friendly environment Make new friends Have access to programs like Club Afford and Afford Carer Support Afford Events such as the Funathon, Annual Gala Ball and Afford’s Got Talent Afford applies the highest standard of Workplace Health and Safety at all Afford Business Solutions based in Ingleburn, Marrickville, Minchinbury, Minto and Prestons.


Friendly and full of energy, you are sure to get a big welcoming hello from Chris when you visit our Minchinbury Factory. Chris has been working at our Minchinbury ADE for 5 years after leaving another ADE because the work wasn’t right for him. Chris is a part of the team at Minchinbury and brightens everyones day with his positivity and friendliness. “ I like being able to try different jobs and learn how to use computers. Its not boring like other jobs”

and take part in the Learners Club program. This has helped him gain new skills and confidence. Chris is working towards his goals of learning new and more challenging tasks. He hopes to one day assist in the office with administration tasks. “Coming to work everyday is great!”

“ I love coming to work, because we get to have fun. All the staff are very friendly and I have made lots of friends. The best thing is we get to attend parties and events like the Funathon and Ball”

A highlight for Chris this year was being interviewed for the Afford radio advertisment. He was thrilled to hear himself on the radio and made sure everyone knew that he was an Afford Celebrity.

Through working with Afford, Chris has been able to complete accredited training courses

“I’m an Afford celebrity now I’m on the radio.”

Supported Employment

chris’s journey


employment

OPEN EMPLOYMENT Every person deserves to find a job that they enjoy, suits their interests and works in with their lifestyle. That’s why our employment consultants across our Afford Disability Employment Services (DES) work closely with each individual to support them to achieve their personal work goals. Whether you are new to the workforce, or returning after some time away, our consultants can help you to build confidence in your abilities and find the job that’s right for you. We have extensive networks of trainers, counsellors, employers and more to give you the best chance at landing your dream job.

WE OFFER: Identify your job goals ocus on what you want to do and F what you do well xplore work experience E opportunities ecure a full-time or part-time role, S a traineeship or apprenticeship or a supported position ind job training and skills development F programs to prepare you for work life et help with resume writing and G preparing for interviews eek post-placement support to S ensure the role is meeting your expectations onnect with services, such as C physiotherapy, psychological counselling, pain management, financial counselling or help to access the community Afford Employment Consultants are located in Blacktown, Liverpool, Bankstown, Mt Druitt and Fairfield.

We can organise work experience and on-the-job training with employers who understand your needs and your work aspirations. Let us be your partner to find your perfect role.


On a Saturday afternoon, Paul attends his local church with his wife. He loves to watch movies and socialise with friends afterwards. Some days he goes for a drive along the roads at a national parks. Life has not always been this smooth, but Paul never gave up. Some years ago, Paul was involved in a motorbike accident that left his right arm paralysed. Since then, Paul found it challenging to find a job in his field of IT hardware as it required him to use both arms. So he took on a new study path and began training for AutoCAD design. Meanwhile he worked part-time as a market researcher on the telephones. With a zest for life and persistence to keep moving forward, Paul set off to find himself a job after seven years of unemployment. He came across Afford and met with our DES staff. He found Afford’s level of service to be exceptional.

Working with the Afford Liverpool DES staff, Paul identified his goals and skills. He wanted to continue working in the building industry as an AutoCAD draftsman because he had a passion for the industry and also had relevant training; a Certificate 3 in Detailed Drafting and a Diploma in Building Design. “Afford Liverpool are very persistent and helpful. They never gave up on me”, said Paul. Soon, Paul was interviewed by RJS Aluminium for a draftsman position. Paul attended the interview by himself and communicated his experiences and skills confidently and was offered the position. Now, Paul really enjoys his job as an AutoCAD draftsman. Well done and congratulations Paul!

Open Employment

Paul Drafts Himself a New Job


School Leaver Employment supports (SLES) Finding the right job straight after school can be tricky. But with support and guidance to develop your skills, anything is possible! SLES (School Leaver Employment Supports) assists young people to explore their employment interests and get some hands-on, practical experience in the workforce. SLES will provide you with opportunities to develop your skills in resume writing, participating in interviews, managing the workplace and more - all in a fun and supportive environment. AT AFFORD DAY PROGRAMS, YOU’RE IN THE DRIVER’S SEAT: Strengthen your skills to enter the workforce

school leaver employment supports

Build up knowledge of workforce principles, such as being on time, personal presentation and working with others uild confidence in your abilities and B communication skills

Transitioning From School? What’s Next? FREE NDIS PLANNING

ind work experience in fields that interest F you, including on the job support Afford offers School Leaver Employment Supports (SLES) in fun and supportive environments across Australia.

PERSONALISED SUPPORT

YOUR QUESTIONS ANSWERED

KNOW ALL YOUR OPTIONS

contact customer care on: 1300 233 673

customercare@afford.com.au

We engage and maintain relationships with a large network of schools and workplaces within our community, to ensure that the progress you make is meaningful and lasting.


Wesley joined the afford SLES Program in penrith after his final year in high school with one goal on his mind, to one day work in the hospitality industry. With some trepidation about what life would bring after school, Wesley entered the program with a lot of passion but still needing some direction for how to reach his goals. “Wesley had a great energy that he could barely contain and it was wonderful helping him learn how to channel that energy into driving his own progress and strengthening his abilities.” Throughout his journey with Afford, Wesley has shown an eagerness to learn and get involved. He has taken part in all Afford training programs and has grown so much as a young man, learning new skills that will prepare him for life in the workforce. Wesley has succeeded in completing his Certificate in Barista skills at Nepean Community College and his Certificate II in Hospitality with Barrington Group Training. Wesley ‘s passion for the hospitality industry only grew as he was supported to further develop his interests and learn more about different types of jobs. For some hands-on experience, Wesley enjoyed work experience at Coles and Ratha’s Place Café to further enhance his customer service skills and good work habits. Wesley welcomed

the new experiences and was excited to interact with the wider community in a work environment. Wesley was very keen to start work and Afford SLES partnered with Blacktown DES to get the wheels in motion. Within a few short weeks of being with DES the opportunity arose for Wesley to utilize all that he had learnt throughout his time at SLES and show off his skillset, attending his first work trial at Murry’s Café Penrith. A natural talent, by the end of the trial Wesley had proven that he would be an asset to Murray’s Café and was offered the job. Wesley has now achieved his long term goal, working 2 days per week in Open employment at Murray’s Café. “One of Wesley’s personal goals was to learn to travel independently. Wesley was always very interested in geography and could give directions to just about anywhere in Sydney, so it was great to see him planning out his route for how he was going to get to his new job!” Wesley brought enthusiasm, kindness and a contagious energy to the Afford SLES team and is an inspirational trainee that has proved time and time again that he is capable of achieving all that he dreams and more.

School Leaver Employment Supports (SLES)

wesley’s journey


1300 233 673 www.afford.com.au NATIONAL HEAD OFFICE 3 -7 Marieanne Place Minchinbury NSW 2770

QLD STATE OFFICE 4A/45 Nind Street Southport QLD 4215

WA STATE OFFICE 1168 Albany Highway Bentley WA 6102

facebook.com/Afford affordgram

VIC STATE OFFICE 1324 Heatherton Road Noble Park VIC 3174

SA STATE OFFICE 586 North East Road Holden Hill SA 5088


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.