ASIA JOURNEYS TO REMEMBER
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Welcome... ...to our new Cleveland Collection brochure – to both existing clients and to newcomers. The former know why we pride ourselves in our knowledge, experience and foresight in recognising and developing new markets and we hope newcomers will soon realise our strengths and see how they can trust our expertise. Asia is a developing market with a great wealth of experiences – beauty, culture, cuisines, natural wonders and archaeological gems – which is why we have concentrated our energies to bring you this brochure. We hope you will enjoy using it and planning your next holiday with us just as much as we have enjoyed putting it together for you. Those of you who are new to us should be reassured that as a company your needs are foremost in our minds. We know all these places, we are passionate about them, we have researched them thoroughly, and we have staff on the ground who will not only look after you, but will be available to guide and answer all your queries. Most importantly we are fully bonded and hold an ATOL for your complete financial protection. You should know that we derive great pleasure from making sure that you have the holiday of your dreams – that is our modus operandi. So please do enjoy this brochure – call us, quiz us and remember that the brochure is only the beginning, for our expertise is in tailor made itineraries... and these are built around you and your needs. We look forward to hearing from you. Frances Geoghegan Managing Director
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Cleveland Collection Who we are and what we can do for you Allow us to introduce ourselves. You may be new to Cleveland Collection, or you may be one of our loyal clients who know where to come to sort any travel query or journey. If you are new, then you may well have heard of us from friends or relatives, for we at Cleveland Collection know that wordof-mouth is the highest recommendation and the truest.
properties we recommend. Our holidays are designed specifically for you and your requirements; we understand the different demands of a holiday from couples to singletons and from groups of friends to families, we listen carefully and then work closely with you to ensure that your requirements are met, whether it’s somewhere secluded, with safe beaches, or somewhere buzzy with a host of activities, we tailor-make the We are the experts, the specialists, the people arrangements to suit your needs and budgets. who know about bespoke travel and whose Our knowledge and experience also allow us service is unparalleled. For not only do we have to negotiate the best rates, ensuring that you unrivalled experience of planning holidays but not only get your perfect holiday but also we also have specific expertise in arranging excellent value for money. tailor-made travel. We are both Asian experts and aficionados, for all our staff have travelled Our exciting itineraries and our expertise extensively throughout this magical area. extends throughout Asia from India to We can take you from the foothills of the Indonesia and we know exactly where to Himalayas to Thailand’s golden triangle via recommend, and to advise on what you some of the world’s most exciting cities, perfect should do or see so that your holiday will beaches and private islands you have only be the most memorable. dreamt of until now. We can also organise tours to some of the greatest archaeological and How to use our brochure architectural icons, often at times when you will Our brochure has been specifically designed be the only people there – at Angkor Wat at to not only whet your appetite and entice sunrise or at the Taj Mahal by candlelight. you to Asia’s huge choice of destinations but also to give you ideas of when or where to What is more we only ever give visit or explore – it is simply the beginning recommendations and suggestions based upon of your journey. When you need help, extra personal experience and we are therefore information or guidance that is when to call committed to regular site inspections to the us and we will work through all the options
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on offer to arrive at your perfect tailor-made journey. Unlike some of our competitors we recommend what is right for you, not for us and we will continue to change, amend and make suggestions until you are happy. We will also be honest with you, especially if you are being too ambitious and want to pack too much in to a break. Sometimes distances and transfers are much greater or less frequent than first thought and it is our job to alert you to this so you can still get the maximum enjoyment from your holiday.
over the last few years our clients’ growing interest in healthy holidays – holidays where they want to get fit, to detox, or to lose weight. Places where they want to go not just to refresh, but places which will give true relaxation and help rejuvenate tired and over-stressed minds and bodies. Our staff are both passionate and knowledgeable about spas and they recognize their ever-growing importance in what people look for in holidays... so bring us your problems, needs or desires and we will get to work on them. Asia has been the birthplace of so many healing therapies which is why the spas we have selected here are some of the best you will find – offering traditional ayurvedic treatments as well as massages and programmes of all types alongside meditation, yoga and tai chi, all of which exercise the body and the mind.
Among our many services is our Wedding and Honeymoon programme. If you are thinking of getting married, or renewing your vows in a truly romantic or exotic setting, whether on a beach in Bali or on a sampan on the South China Sea, Cleveland Collection has the staff who will help you plan it and make a day you will always remember (and of course our expertise in helping you choose the most wonderful honeymoon ever is really unrivalled). Our wedding gift list service also allows your family and friends to help contribute to it, or even add something special for you to enjoy.
So talk to us at Cleveland Collection – tell us what you are looking for in a holiday and our experts and expertise will deliver you the best, most enjoyable, most romantic, healthiest or simply the holiday you have only ever dreamed of.
GEORGE FISHER
The people who know people Cleveland Collection has always been at the very forefront of knowing the different types of holidays clients are looking for, which is why we have launched Healing Holidays, our dedicated spa programme. We have noted
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Our airline partners
This award-winning airline serves a number of Asian destinations and offers every comfort and amenity, however you choose to travel. UPPER CLASS – includes complimentary chauffeur driven cars* to and from the airport, with DriveThru Check-In and a Private Security Channel at London Heathrow, while the airport Clubhouse offers everything from a massage to manicures and sushi to sandwiches. On board the Upper Class Suite converts to one of the longest fullyflat beds in business class, there’s an innovative new meal service and an on-board bar. PREMIUM ECONOMY – offers a dedicated check-in service and priority boarding and disembarkation, with one of the biggest seats in its class, in-seat laptop power and a choice of meals including a vegetarian option. ECONOMY – for fun and comfort this is difficult to beat with a spacious seat pitch and personal seat-back screen. There’s delicious food and drink with complimentary snacks throughout, a well-stocked amenity kit plus special kid’s meal, in-flight entertainment and activity bag. * Chauffeur driven car at most destinations and available with most Upper Class fares. Restrictions apply.
EVA Air flies non-stop daily from London Heathrow to Bangkok, offering passengers a choice of three classes of cabin service: Premium Laurel Business Class, the awardwinning Elite Premium Economy Class, and Economy Class. Personal seat-back, state-of-the-art touch screen audio/video on demand entertainment systems are installed in all three cabin classes.
Emirates is one of the fastest growing airlines in the world with over 500 international awards for excellence. They operate 16 daily flights to Dubai from six UK airports and onwards to a network of over 120 destinations worldwide. Onboard, passengers can experience ‘ice’, Emirates’ awardwinning inflight entertainment with up to 1300 channels on-demand in all classes. Generous checked baggage allowances, multi-course gourmet meals, complimentary advance seat selection and multilingual cabin crew round off the Emirates experience.
Vietnam Airlines offers the first ever non-stop services between the UK and Vietnam, with four departures per week from Gatwick Airport, flying twice-weekly to both Hanoi and Ho Chi Minh City. The schedule offers UK travellers the option of exploring this fascinating country via ‘open jaw’ itineraries, starting with Hanoi and culminating in Ho Chi Minh, or vice versa. Flights are also carefully scheduled to offer convenient onward connections to Vietnam Airlines’ comprehensive network within Vietnam and Indochina, including exciting destinations such as Myanmar, Laos, Cambodia, Thailand, Malaysia and China. Vietnam Airlines’ direct services are operated by B777 aircraft with Economy, Deluxe Economy and Business Class cabins – all with full in-flight entertainment systems (IFE) with seat-back screens.
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British Airways offers one of the most extensive flight networks which enable travellers to connect to destinations throughout Asia. Just choose your cabin and enjoy the journey. FIRST – the ultimate in luxury travel with a dedicated check-in and elegant lounges offering peace, calm and delicious food, drink and snacks. Travellers can enjoy meals in the airport lounge thereby offering maximum time for sleep or work on-board, while selected airports also offer well-being Elemis Travel Spas so that passengers can enjoy a treatment while they wait. On board the dedicated crew offer a super-attentive service ensuring your flight experience is of the finest. Flat beds, duvets, crisp linens, cotton pyjamas and a generous amenity bag are on offer as well as an a la carte menu or lighter meal options.
CLUB WORLD – has perfected the ease of travel with its online check-in which allows you to reserve your favourite seat, print your boarding card and then head straight for the Bag Drop desk on arrival at the airport. All of this leaves you free to enjoy the airline lounges – there are more than 70 worldwide – and relax before boarding. At London Heathrow Terminal 5 travellers can experience the luxurious Galleries Club and Elemis Travel Spas. On board your space becomes an office, a dining area or a sleep zone with just the touch of a button, a generously sized desk, a choice of entertainment and a flat bed. WORLD TRAVELLER PLUS – make your trip that little bit more special by flying premium economy in the World Traveller Plus cabin. Enjoy added extra privacy, relaxation, space and expert service, ensuring you arrive at your destination in better shape to enjoy your holiday or start a day’s work. You can also check-in online and will get an increased baggage allowance.
WORLD TRAVELLER – will help get your journey off to the easiest, most comfortable start. Choose either to check in on line or from your mobile phone and reserve your seat to give you more time to enjoy the retail and dining experiences at the airports. While on-board you will enjoy attentive service, tasty meals and complimentary drinks. If you’re travelling with children there is a ‘Kids Eat First’ policy and special Skyflyer activity packs, while the in-seat entertainment offers a choice for adults as well as kids.
PHOTOGRAPH: GÜNTER GRÄFENHAIN/HUBER/4CORNERS
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Vietnam
A country steeped in drama and excitement from its craggy coastline to lush interior: a country that has survived wars, invasions and colonisation with grace, grit and good humour: a country which embraces the future and yet never forgets its past. It is a nation of colours, from the vivid green of the rice terraces to the white sand of the beaches and the deep turquoise of the sea which edges it. It has much to flaunt from temples and pagodas to scenery.
08 Cleveland Collection Asia – Vietnam Vietnam – Introduction Magical and mysterious Vietnam has history, culture, amazing food, spectacular landscapes and glorious beaches. Cities, towns & culture Hanoi the capital is where most journeys start, and is home to old buildings, narrow streets, tombs and temples as well as Ho Chi Minh’s Mausoleum and his former residence. Visit the Temple of Literature and the Fine Arts Museum and take a rickshaw tour of the old quarter. At the southern end of the country is Saigon, now named Ho Chi Minh City, from where you can take a boat trip to Cai Rang floating market, the largest in Indochina. A short drive from the city are the Cu-Chi tunnels, a 75 mile long maze of underground passages which became the Viet Cong’s stronghold against the US army, and are now one of the country’s prime tourist attractions.
Mountains and magic of the north Head for Halong Bay with its 2,000 limestone karsts which are like great fingers and outcrops pointing up from the deep. The best way to enjoy the strangeness of them is on a traditional junk cruise, before travelling on to the mountains of Sapa. On the way a short detour will bring you to the Lao Cai market where the local tribes people bring their wares, produce and artefacts to sell. Explore the French colonial town of Sapa before trekking in the hills or exploring the Muong Hoa valley, or simply visiting the rice terraces.
Beaches and coastline The beaches of Vietnam have golden sand and the clear blue water of the South China Sea – best of all the coastline is over 3,400 kms long so you are never far from a glorious beach, hidden coves and beautiful islands. Nha Trang is the most famous beach but it is also a gateway to smaller ones on nearby islands – Phu Quoc Hue, the old imperial capital, has breathtaking is reputed to be Vietnam’s most beautiful monuments and architecture – visit the island while Danang attracts surfers as well Forbidden Purple City, the royal tombs and as sybarites. Travellers cannot leave Vietnam the Dong Ba market. Spend a lazy afternoon however without visiting the Mekong Delta; enjoying a cruise along the Perfume River to known as the country’s rice basket it is where the Thien Mu Pagoda. Then head south for sleepy villages meet vast rice paddies in order Hoi An, a great old trading post which was one to produce enough of the grain to feed the of the richest cities in the area in the 16th and country. Here amid the pagodas and temples 17th centuries and is now a UNESCO World are flower and fish markets as well as stunning Heritage Site. Hoi An is the city of almost 500 bird sanctuaries and beautiful beaches. tailors and the place to have clothes made, copied or repaired!
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ESSENTIAL INFORMATION Capital: Hanoi Currency: Dong Airlines: Vietnam Airlines Point of Entry: Hanoi, Ho Chi Minh City Flying time: 11 hrs 35 mins Time zone: GMT +6 hrs Combine with: Cambodia, Laos, Thailand Visa: Required – must be obtained in advance Best time to visit Overall, late September to December and March & April are the best times but regional variations occur; in southern Vietnam and the central highlands the dry season is December to April, along the central coast the wet season runs from September to February, and in northern Vietnam the optimum months are October to December.
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CHINA
Sapa
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WHAT TO SEE AND DO – View the royal city of Hue – Barter in the charming riverside shops of Hoi An – Explore Hanoi’s ancient merchant quarter – Sail through the spectacular world heritage site of Halong Bay – Visit the Mekong Delta – Marvel at the Cu-Chi tunnels.
Lao Cai Halong Bay
Hanoi
Hue
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•Danang •Hoi An
LAOS
SOUTH CHINA SEA
VIETNAM
THAILAND
•Quy Nhon
CAMBODIA Dalat
Mekong River Phu Quoc
•Ho Chi Minh City MEKONG DELTA
GULF OF THAILAND
•Con Dao MALAYSIA 100 ml 300 km
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•Nha Trang
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Our hotels in Vietnam Ho Chi Minh City
Quy Nhon
PARK HYATT SAIGON
CARAVELLE HOTEL
– Outdoor swimming pool & gym – Xuan Spa – Cooking classes – Walking distance to shops & restaurants
– 24 hour fitness centre – Outdoor freeform swimming pool – Gaming club – Qi Spa
Right in the middle of the shopping and business area and close to all the main tourist attractions, this hotel is sharp, sleek and modern. All of its rooms have every facility from air conditioning to internet access, while the hotel also offers a spa, an outdoor swimming pool, fully equipped gym and a choice of restaurants and bars – one of which, 2 Lam Son, is the hippest place to be at night.
A mix of old style French colonial architecture & ambience with up-to-the-minute facilities and comfort, this is arguably Ho Chi Minh City’s most famous hotel. In two buildings, the old and the new 24 storey tower, it is situated in the city centre close to all amenities. As well as a number of restaurants it sports an award-winning bar, Saigon Saigon, a gym, spa and outdoor pool.
LIFE WELLNESS RESORT
In an almost untouched beach resort in the centre of Vietnam, this hotel overlooks a pristine beach and is nestled in the tropical landscape of a mountain’s gentle slope. The winner of several awards, it is a haven of peace and tranquillity with all the comfort of traditional Vietnamese hospitality. As well as the beach there’s an outdoor swimming pool, children’s pool, a fully operational spa and a choice of water sports and adventures. – Boat trips to nearby islands – Canoe cruises along the Ham Ho Sweet River – Yoga, tai chi and walking meditation – Cultural visits to local handicraft villages
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Nha Trang AN LAM NINH VAN BAY VILLAS
Just 35 private villas hidden away next to a rainforest and edged by a glorious lagoon which opens out to the South China Sea. All villas have views of either the lagoon or the bay with the gentle sound of the waves and whisper of the breeze to help the relaxation process. This is as near to living as a luxurious castaway as you will find and is an absolute joy to the discerning traveller. It also provides excellent food and unparalleled service. – Guided nature trails – Scuba diving, snorkelling and other water sports – Spa and yoga – Visits to local temples and markets
Con Dao SIX SENSES NINH VAN BAY
Accessed only by speedboat across the bay from the mainland, the resort is almost hidden behind the rocks, crags and trees of the island. There are 58 villas – some on the beach, some on the mountainside, some crafted from the rocks, some with private spa suites, some with their own pools and all with outdoor space. There is a choice of dining options from the main dining area to private or individual dining by the bay, on the rocks, on the jetty or in the wine cave. – Scuba diving and snorkelling – Sailing and kayaking – Tennis, badminton and volleyball – Six Senses Spa
SIX SENSES CON DAO
On Con Son island in the Con Dao archipelago, this resort is private and remote, highlighting the Six Senses philosophy of barefoot luxury, yet it is just a 45 minute flight from Ho Chi Minh City. The design of the villas, all made from natural sustainable resources, was award-winning, with them sheltered by the forest and following the natural curves of the bay. – Six Senses Spa – Hiking, biking and trekking – Turtle nesting in season – All villas have private pools
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Our hotels in Vietnam Hoi An THE NAM HAI
A stunning all-villa resort in one of the most beautiful areas of Vietnam, close to the UNESCO World Heritage Sites of Hoi An, My Son and Hue. The resort is designed along the precepts of feng shui, working with the wind and water and is regarded as one of the highlights of modern Vietnamese architecture. The one-bedroom villas and pool villas are set in vast acres of tropical gardens and there is also a choice of restaurants, a fitness studio and a spa. – Boat trips to off-shore islands – Guided tours of Hoi An, My Son & Hue. – Three-tiered swimming pool – Spa and outdoor yoga classes
Danang VICTORIA HOI AN BEACH RESORT & SPA
LIFE HERITAGE RESORT
On the banks of the Thu Bon River and a short walk from the old town of Hoi An, a UNESCO World Heritage Site, this charming boutique property borrows from its cultural heritage of Dutch, French, Chinese and Japanese traders. The hotel’s own ferry takes guests to the nearby Cui Dai beach while any number of boat cruises are available along the river.
A short drive from the international airport brings you to this glorious white sand beach resort. The hotel itself looks toward the Cham history and is built along the lines of a traditional fishing village with small streets, traditional houses and water features throughout. It also offers a choice of restaurants, serving both Vietnamese and international cuisines, – Daily tai chi classes bars, and any number of activities – Large outdoor pool to make any holiday even more – Vietnamese painting classes memorable. – Bicycles available – Swimming pool – Spa and fitness centre – Tennis courts – Boat shuttle to Hoi An
FUSION MAIA RESORT
A five-star beach resort with an all-inclusive spa located on the beach at My Khe. The resort aims to refresh and relax you during your stay. All villas and suites have their own private pool and courtyard where meals can be taken, or guests can choose to eat in any of the restaurants and bars. The spa has 16 treatment rooms, Jacuzzi, pool, sauna, steam room and yoga room. Guests can even enjoy an express treatment at the airport while waiting for their luggage or before they leave at the end of a stay. –A ll-inclusive spa treatments – Visits to Hoi An – Programme of water sports – Yoga
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Hue LA RESIDENCE HOTEL & SPA
A former Governor’s residence, this beautifullyrestored hotel retains its colonial elegance but adds every modern luxury. Many of the rooms and suites have beautiful views over the fabled Perfume River, while guests can also spy the Imperial Citadel from the rooms and grounds. There is so much to see from tombs to temples in this former Imperial city and the hotel can organise tailor-made excursions. – Saltwater swimming pool – Spa and fitness centre – Cultural visits to local villages and tombs – Great shopping
PILGRIMAGE VILLAGE BOUTIQUE RESORT & SPA
On the outskirts of the town, this exquisite boutique resort is a mere 10 minutes from all that Hue has to offer, and yet cocoons its guests in peace and tranquillity. Set in landscaped tropical gardens the resort is designed along the lines of a traditional Vietnamese village with all the rooms, bungalows and villas enjoying their own private balconies. – Family rooms – Large swimming pool – Sightseeing tours – Spa and wellness facilities
VEDANA LAGOON RESORT & SPA
Peaceful and picturesque on the shores of a gentle lagoon, this all-villa resort is perfectly located for visits and tours to the UNESCO World Heritage Sites of Hue and Hoi An. Accommodation is in just 27 luxury villas and bungalows, each of which has their own private sundeck. The latter are the first overwater bungalows in Vietnam and guests can also choose to stay in one of the two houseboats on offer. – Vedana Spa –S wimming pool – Tai chi and yoga classes – Variety of accommodation types
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Our hotels in Vietnam Hanoi SOFITEL LEGEND METROPOLE HANOI
In French-colonial style this awardwinning city hotel is right where it needs to be – slap in the centre of this bustling metropolis. Ideal for sightseeing and shopping as well as the place to relax and refresh either at the beginning or at the end of a Vietnam holiday, it has a fully serviced spa, a state-of-the-art health club and a choice of restaurants serving French, Italian and Vietnamese cuisine. – Heated swimming pool – Roof-top garden – Very central location – Spa and health club
Sapa INTERCONTINENTAL HANOI WESTLAKE
Smart, sassy and on the shores of Ho Tay Lake, or West Lake, this property is next to the 800 year old Golden Lotus Pagoda and is a mere ten minutes from the city centre. Super stylish accommodation is offered in rooms and suites, some of which are located on island pavilions over the lake. – Fitness centre – Steam, sauna and spa – Outdoor pool – Pilates, tai chi and yoga
MOVENPICK HOTEL HANOI
Conveniently located close to the city centre, the hotel is designed in a distinctly French- Indochina style. Accommodation is in a selection of suites and rooms, and the facilities include gym, wellness studio and the Mangosteen restaurant – home to the renowned Sum Vay buffet. – Kinetic gym – Spa – Close to markets and shops – Sightseeing tours available
VICTORIA SAPA RESORT & SPA
The only luxury hotel in the north west of the country, Victoria Sapa is built as a traditional mountain chalet with each of its rooms, all with private balcony, enjoying magical views over lush gardens and a magical valley. Built mostly of wood and stone it blends into its surroundings seamlessly, allowing its guests time to stop and stare and enjoy the clear mountain air. In between times there are a host of activities on offer from trekking to swimming. – Indoor heated pool – Children’s club – Mountain trekking – Fitness centre and spa
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Vietnam cruises Halong Bay
Mekong Delta
Halong Bay offers some of the most spectacular scenery you will find anywhere in the world. Off the north-east of Vietnam, it is a World Natural Heritage Site which is home to 1969 islands, only 989 of which have names, but many of which house extraordinary caves. Seen from the air it looks like a giant floating sculpture park and is a geographical miracle. A cruise along the bay is often the highlight of any Vietnamese holiday and there are a number of traditional junks on which to journey. Guests can keep it simple and take a day trip, but once out on the water many prefer to book for a two or three day cruise – it is a glorious way to enjoy this dramatic coastline and you can stop and disembark along the way to explore flora & fauna and the caves, as well as to swim and snorkel.
The Mekong Delta has long been described as a treasure trove, and being flat and fertile it is one of the largest rice-growing areas in Asia. Visitors to the area get a bird’s eye view of rural life, traditional villages and indigenous people as well as the vast paddy fields, the Cao Dai Temple and the picturesque floating markets and gardens at Cai Rang. The Delta can easily be reached from Ho Chi Minh City on a day trip for those unable to spare the time to set sail on its waters.
GINGER JUNK CRUISE
EMERAUDE CLASSIC CRUISE
BASSAC
SONG XANH BOAT
– Three decks – Library – 10 cabins
– 38 cabins and one suite – Swimming platform – Boutique and massage room
– Two boats have 12 cabins and one has 6 cabins – Outdoor dining area – Viewing and sun deck
– Choice of three boats for 2, 4 or 6 passengers – Spacious, comfortable bedrooms – Sundeck for lounging, eating, drinking and viewing
This is a newly-built junk along traditional lines but has every comfort a guest could wish for. It is 125 feet in length and fitted with every luxury from an elegant restaurant and two bars to a massage room.
Modelled on the old colonial-style single-wheeled paddle steamer, this luxury on the water provides five star service and magnificent amenities. The vessel offers two day cruises along the bay.
There are three boats, all modelled on traditional wooden Vietnamese rice barges, and fitted out with every modern comfort. An ideal way to explore the Delta.
Designed along the lines of a traditional sampan – a small sleek vessel which allows it to navigate the smaller canals, rivers and tributaries of the Delta. Very personalised and exclusive.
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Hanoi Hoa Lu LAOS
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THAILAND
Halong Bay
CHINA
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Our itineraries in Vietnam
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Hue Da Nang Hoi An My Son
Sapa
VIETNAM
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Lao Cai
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Hanoi VIETNAM
Halong Bay
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CAMBODIA Mekong Delta
From the central highlands to the drama of Halong Bay, not to mention its teeming cities and almost forgotten hill tribes – Vietnam is a country which has much to offer the traveller. Best of all you can see it by foot, bicycle, boat or train and Cleveland Collection has the itineraries to make it easy for you.
•Ho Chi Minh City
LAOS
CLASSIC VIETNAM
NORTHERN HIGHLIGHTS
Day 1: UK departure Overnight flight to Hanoi. Day 2: Hanoi Stay for three nights at the Intercontinental Hanoi Westlake Hotel. (BB) Day 3: Hanoi Enjoy a full day of sightseeing, to include Ho Chi Minh Mausoleum, One Pillar Pagoda, Temple of Literature, Museum of Ethnology, Ngoc Son Temple and a cyclo tour through the Old Quarter. An evening water puppet show completes the day. (BB) Day 4: Hoa Lu Travel through the countryside to Hoa Lu, Vietnam’s first capital. Visit the remaining sanctuaries of the ancient citadel and the sacred Tam Coc Caves. (BB) Day 5: Hanoi – Halong Bay Journey to Halong Bay for an overnight cruise aboard the Emeraude, a traditional junk. (FB) Day 6: Halong Bay – Hoi An Disembark, travel to Hanoi and fly to Danang. Stay for two nights in Hoi An at the Life Heritage Resort. (BB) Day 7: My Son – Hoi An Visit My Son, the capital and religious centre of the Champa Kingdom, and Tra Kieu to view the Cham ruins and artefacts. (BB) Day 8: Hoi An – Hue Spend the morning at leisure wondering the quaint streets of Hoi An before travelling to Danang to visit the Cham Museum. Continue to Hue to stay for two nights at the La Residence Hotel & Spa. (BB) Day 9: Hue Enjoy the city sights from a cyclo before exploring the Imperial Citadel and continuing onto the elaborate mausoleums of former Emperors. (BB) Day 10: Hue – Ho Chi Minh City Fly to Ho Chi Minh City and enjoy an afternoon city tour before staying for two nights at the Caravelle Hotel. (BB) Day 11: Mekong Delta Enjoy a full day in the Mekong Delta where hundreds of narrow waterways and islands create a network of paths that can only be explored by local boat. (BB) Day 12: Departure Depart on overnight flight to the UK, arriving the following morning.
Day 1: Hanoi Travel to Hanoi and stay overnight at the Hotel Sofitel Legend Metropole Hanoi. (BB) Day 2: Hanoi – Lao Cai A full day guided tour of the capital explores its main sites as well as some hidden gems. In the early evening board the overnight Victoria Express train to Lao Cai. (BB) Day 3: Lao Cai – Sapa Upon arrival in the border town of Lao Cai transfer to the former hill station of Sapa. Enjoy a walking tour of Sapa and a light trek to discover Sapa’s quaint hill tribe villages. Stay overnight at the Victoria Sapa Resort & Spa. (BB) Day 4: Sapa – Lao Cai – Hanoi Today visit one of the area’s colourful markets, and spend time exploring the area on foot before boarding the overnight Victoria Express train back to Hanoi. (BB) Day 5: Hanoi – Halong Bay Upon arrival in Hanoi drive to Halong Bay to board the Ginger Junk for an overnight cruise in this magical area. (FB) Day 6: Halong Bay – Hanoi Disembark and return to Hanoi to stay overnight at the Hotel Sofitel Legend Metropole Hanoi. (BB) Day 7: Departure Continue to onward destination.
An introduction to the country’s three main regions – the natural splendour and majesty of the north, the historic charm of the central provinces and the beauty and the vibrancy of the south. A wonderful itinerary for the first time traveller to this spectacular and welcoming country.
Cost from £2,270 per person, based on two sharing Beach extensions are also available
An itinerary for the discerning traveller who wishes to experience the rich culture and diversity of the north with a touch of style. After an extensive tour of Hanoi, a trip on the elegant Victoria Express train to Sapa is followed by a breathtakingly beautiful cruise in Halong Bay.
Cost from £1,220 per person, based on two sharing
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Kon Ko Tu Kontum
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Pleiku CAMBODIA
•••Lak Lake
Buon Ma Thuot Dray Sap
Nha Trang Dalat
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CAMBODIA Ho Chi Minh City
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LAOS
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Mekong Delta VIETNAM
VIETNAM
THE CENTRAL HIGHLANDS
SNAPSHOT OF VIETNAM
Day 1: Kontum Fly to Pleiku and transfer to Kontum to visit one of the local villages, where the society is matriarchal and women are free to choose who they marry. The husband lives with the wife’s family and inheritance is passed on to the daughters. Each village has a communal house called a rong, a central stilt house with a tall, steeply pitched thatched roof. Stay overnight at the Family Hotel. (BB). Day 2: Kontum – Kon Ko Tu Drive to visit the Sodra people in Kon Ray and Kon Bil villages, whose homes are long stilt houses built out of bamboo. Visit the Jo Long hill tribe before arriving at Kon Ko Tu to begin a trek along the riverbank, returning by wooden canoe. Stay overnight in a homestay with a Gong show and Xoang dancing performed during dinner. (HB) Day 3: Kon Ko Tu – Buon Ma Thuot Visit the Bahnar hill tribe groups of Pleitenghia and Kanhnogokotu, where animist beliefs are still a part of everyday life. Continue past coffee, rubber and pepper plantations to the quaint town of Boun Ma Thout to stay overnight at the Dakruco Hotel. (BB) Day 4: Buon Ma Thuot Drive to Lak Lake and enjoy an elephant ride before visiting Dray Sap Waterfall, located in the middle of a hardwood forest. Return to Buon Ma Thuot for onward flight.
Day 1: UK departure Overnight flight to Ho Chi Minh City. Day 2: Ho Chi Minh City Stay for two nights at the Caravelle Hotel. (BB) Day 3: Ho Chi Minh City Enjoy full day of sightseeing to include the bustling Chinatown district, FITO Museum, the lively and colourful Ben Thanh Market, War Remnant Museum, old Post Office and the Opera House and City Hall. (BB) Day 4: Mekong Delta – Nha Trang Cross the Mekong to the colourful Cai Rang Floating Market, and after disembarking and returning to Ho Chi Minh City fly to Nha Trang. Stay for two nights at the Sheraton Nha Trang Hotel & Spa. (BB) Day 5: Nha Trang Take a boat to some of the nearby islands where swimming and snorkelling are available. Visit nearby islands and villages or simply relax on the boat’s deck before a seafood lunch is served on Bamboo Island. (BB) Day 6: Nha Trang – Dalat Participate in a hands-on cooking lesson before travelling to the hill tribe villages of the Ede, Koho and Chu Ru groups. Continue to Dalat to stay for two nights at the Ana Mandara Villas Dalat Resort & Spa. (BB) Day 7: Dalat Enjoy a tour of Dalat visiting the flower gardens, pine forests, vineyards, 1930’s railway station, palace of the last Emperor of Vietnam, the Lam Dong Museum and perhaps the most colourful market in Vietnam. (BB) Day 8: Departure Fly to Ho Chi Minh City and connect with overnight flight to the UK, arriving the following morning.
Venturing into lesser explored parts of the country, this short itinerary visits the remote areas of Dak Lak, Gia Lai and Kontum provinces, which are full of coffee plantations, stunning scenery and hill tribe villages. Ideal for those who are looking for a more authentic and adventurous experience.
Cost from £375 per person, based in two sharing
Experience southern Vietnam with its diverse scenery and unique culture on this short but comprehensive tour. The major highlights of Ho Chi Minh City and Dalat are complemented by a journey on the mighty Mekong and a chance to relax and enjoy the glorious white beaches of Nha Trang.
Cost from £1,895 per person, based on two sharing
18 Cleveland Collection Asia
Weddings and Honeymoons
At Cleveland Collection we will help you plan the most romantic, idyllic and unforgettable day to remember. More and more couples are choosing to marry abroad in tropical and exotic surroundings. Some choose a deserted island, while others opt for a romantic beach at sunset, or a location overlooking a favourite monument, temple, lake or mountain. Some couples want to plight their troth alone while others want to be surrounded by family and friends. Whatever choice you make we are here to help you. Our experienced wedding co-ordinators have arranged for couples to marry all over the world and are here to lend their expertise to you. WEDDINGS
We can arrange your wedding in: India Indonesia Malaysia Singapore Sri Lanka Thailand We can sort out all your official documents, organise the registrar or church and take the worry out of all your pre-wedding plans. With our experience we can organise everything from flowers to wedding cakes to witnesses – we can even find you a designer or a dress maker if you have not made up your mind what to wear. Of course we make all your travel arrangements and look after those of your family and friends, as well as helping them choose where to stay and holiday either before or after the happy event. RENEWING YOUR VOWS
Another experience growing in popularity is couples wishing to renew their vows in some special location. Sometimes it may be returning to their honeymoon resort, for others it may be a trip into the unknown. The Cleveland Collection’s wedding experts can help you choose the place and help sort out a ceremony especially for you.
HONEYMOONS
Whether you choose to remain in the same place that you married or to travel onwards for your honeymoon we can organise and help. For if there is one holiday that really has to be idyllic, it’s a honeymoon. Our specialists offer a stunning choice of locations, from unspoilt beaches, tropical islands, romantic fort palaces, to stylish hotels and exquisite hideaways, all personalised to create the most important and memorable holiday you will ever take. Upgrades and romantic surprises are the norm, from champagne and flowers and secluded suites, to a couple’s massage or a sunset cruise for two. Whether you want to stay on a tiny secluded island, take a cultural tour or learn to scuba-dive, enjoy the bustle of a glamorous city location or even try a cookery course – we know the places and the locations where all of this is possible. WEDDING LIST
In response to requests and enquiries from relatives and friends of the happy couple Cleveland Collection has developed a flexible wedding gift concept. While your personal specialist travel consultant works closely with you to arrange your ideal honeymoon, we then compile a list containing elements of the honeymoon that friends and family can purchase or contribute to as a wedding gift. The concept has been received with resounding success as the couple enjoys the benefit of additional resources and activities that they might otherwise not have been able to include/afford. Guests enjoy a little insight into your honeymoon, appreciate the convenience of the wedding gift system, and are truly excited about giving an experience instead of an object. The wedding list is simple. Let your friends and family know that your wedding list is held with Cleveland Collection. You can do this either on your invitations, by email or, if you wish, we can send out a mailing on your behalf. You decide with your dedicated wedding consultant what you want on your list, and each guest can contribute accordingly. Honeymooners pay the balance of their holiday 8 weeks prior to departure, but the wedding list remains open right up to the wedding date, protecting the couple from disappointment and ensuring no pressure about payment deadlines for your guests.
The couple receives regular updates of the wedding All we ask is that you give us sufficient time to organise list. On return from honeymoon, an updated list the ceremony of your dreams – and we will ensure is sent to the newly-weds, making it easy to send you will have the happiest of worry-free weddings. thank-you's.
PHOTOGRAPH: ANDREA POHLMAN
Cleveland Collection Asia 19
20 Cleveland Collection Asia
Booking Conditions All reservations are made with Cleveland Travel Limited trading as Cleveland Collection, a company registered in England under company number 2797491. In the following conditions the term company means Cleveland Travel Limited trading as Cleveland Collection, and the term customer means the person signing the booking form and all other persons on whose behalf he or she signs it. Consumer protection All holidays and flights in this brochure are ATOL protected, since we hold an Air Travel Organisers Licence granted by the Civil Aviation Authority. Our ATOL number is ATOL3384. For further information visit the ATOL website at www.atol.org.uk. The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under the Package Travel, Package Holidays and Package Tours Regulations 1992 for Cleveland Travel, and in the event of their insolvency, protection is provided for the following: 1. non-flight packages commencing in and returning to the UK; 2. non-flight packages commencing and returning to a country other than the UK; and 3. flight inclusive packages that commence outside of the UK, which are sold to customers outside of the UK. 1, 2 and 3 provides for a refund in the event you have not yet travelled. 1 and 3 provides for repatriation. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Cleveland Travel. 1. BOOKING YOUR HOLIDAY To make a holiday booking the customer should complete, sign and send in a booking form with a deposit of 20% of the holiday cost requested or the full amount if the booking is made within ten weeks of departure. The booking is accepted and the contract made when the company issues a confirmation invoice, which is usually within twenty four hours of receiving the booking form. Please note that on some occasions more than 20% deposit may be required. 2. PAYMENTS Payment of all confirmation invoices must reach the company not later than ten weeks prior to departure. 3. AMENDMENTS AND CANCELLATION (i)Amendments The company will make every effort to assist you if you wish to alter your arrangements. Requests for an amendment must be in writing, signed by the signatory of the booking form. If the Company is successful in making your requested amendment then you must pay an amendment charge of £50.00 per booking. If the Company is not successful then there will be no charge. (ii) Cancellations All cancellations must be advised in writing, signed by the signatory of the booking form. Cancellations are effective on the day that they are received by the Company. Recorded delivery is strongly recommended. The following Cancellation charges (together with holiday insurance premium) will be payable, depending on the number of days prior to departure the company receives your notice of cancellation. Days prior to departure date when written advice of cancellation received
Percentage of total holiday cost
More than 70 days 69 to 42 days 41 to 29 days 28 to 15 days 14 days
Loss of deposit 30% of total holiday cost 75% of total holiday cost 90% of total holiday cost 100% of total holiday cost
(iii) Amendments by the company After the confirmation invoice has been issued, the Company makes every effort to operate all holidays as confirmed. In very rare circumstances, the company may have to modify your holiday before you depart. If the modification is significant the Company will notify you as soon as practically possible and you will be entitled to one of the following options as chosen by the Company:(a) take a substitute package of equivalent quality at no extra cost to you; or (b) take a substitute package of lower quality and recover from the company the difference in value between the original arrangements and the new ones; or (c) have repaid to you as soon as possible all monies paid by you under the contract, where upon your holiday arrangements will be cancelled. In addition, if the Company has to modify your holiday it will pay you compensation for non-performance of the contract (see table below for levels of compensation), if this is for any reason other than ‘force majeure’ (see opposite).
Days prior to departure date when notification of change is sent
Minimum compensation per person
More than 42 days 21 to 42 days prior 15 to 20 days prior 0 to 14 days prior
£10.00 £20.00 £25.00 £30.00
‘Force majeure’ means unusual and unforeseeable circumstances beyond the Company’s control, the consequence of which neither the Company nor its suppliers could avoid even if all due care had been exercised. This may include, but is not limited to, war, threat of war, riot, civil strife, terrorist activity (actual or threatened), industrial dispute, technical problems with transport, machinery or equipment, power failure, natural or nuclear disaster, fire, flood, drought, adverse weather conditions and level of water in rivers. If the Company becomes unable to provide a significant proportion of your holiday after it has commenced, suitable alternative arrangements will be made for you at no extra charge to you or, alternatively, you will be returned to you point of departure and given a pro rata refund for ground arrangements not received. You may also in such circumstances be entitled to compensation by the Company in accordance with the table above. (iv) Cancellation by the Company If you fail to pay the balance of the holiday price at least 10 weeks (70 days) before departure, the Company will treat your booking as cancelled and levy the cancellation charge as set out in paragraph 3(ii) above. If the Company is obliged to cancel your holiday in any other circumstances before departure, the Company will use its best endeavours to offer alternative arrangements at no extra cost to you, or offer a substitute package of lower quality and you may recover from the Company the difference in cost, or have repaid to you as soon as possible all monies paid by you. In addition, unless the cancellation has been caused by force majeure the Company will pay you compensation as set out in paragraph 3(ii). (v) The Company Liability (i) We accept responsibility for ensuring that your travel arrangements, which you booked with us are supplied as described in our printed material and the services offered reach a reasonable standard. If any part is not provided as promised, we will pay you the appropriate compensation if this has affected the enjoyment of your travel arrangements. (ii) We accept responsibility for death, injury or illness caused by the negligent acts and/or omissions of our employees, agents and suppliers, whilst acting within the scope of/or in the course of their employment in the provision of your travel arrangements. We will accordingly pay to you such damages as might have been awarded in such circumstances under English law. (iii) I n respect of the services provided by air or sea carriers, our liability in all cases shall be limited in the manner provided by international conventions and conditions of carriage of our suppliers. Copies of these conventions and, conditions of carriage are available on request. Operational decisions may be taken by air or sea carriers and, airports and ferry terminals resulting in delays, diversions or re-scheduling, over which our company has no control. When such changes are made, our Company will endeavour to minimise any inconvenience. (vi) I f you have a problem If you have a problem during your holiday, please inform the relevant supplier (e.g., hotel) and our local representative immediately, who will endeavour to put things right. Not only may prompt action enable you to enjoy your holiday, but it is also a legal requirement, the omission of which can substantially affect your rights against our company. If it is not possible to make the complaint to the appropriate organisation at the time, you should make contact with our company, so that our company can endeavour to resolve it. However, should a problem remain unsolved, a complaint should be made in writing to our company office manager within thirty days of your return. Please note we do not use an approved provider to resolve disputes. (vii) Our company price policy Our suggested itineraries are prepared many months before the start of your holiday and the prices quoted in them are for your guidance only. If at the time of booking the price has changed from that shown in our suggested itineraries, you will be told of the revised price applicable to the travel arrangements before you commit yourself. Cleveland Travel Ltd trading as Cleveland Collection. Registered in England and Wales No. 2797491. VAT Registration No. 626 085
Tel: 020 7843 3597 Email: info@healingholidays.co.uk www.healingholidays.co.uk
Tel: 020 7843 3531 Email: info@clevelandcollection.co.uk www.clevelandcollection.co.uk
Tel: 020 7843 3500 Email: info@africatravel.co.uk www.africatravel.co.uk