Sauce autumn 2013 issuu by Tracey Baker

Sauce Autumn 2013

Sauce kindly supported by

Editorial The media has been full recently of stories about how older people have been benefitting at the expense of younger people in the cuts the government has made to the welfare system as part of its austerity measures. Some reports seem to want to pitch younger older and older generations against each other in a battle for scarce resources. This can only be divisive. The truth is that for millions of people, whatever their age, these are very difficult times. There are still 1.6 million older people living below the poverty

Welcome to Sauce!

line in this country and yet some £5.5bn in benefits goes unclaimed each year (something our benefits service seeks to address in Exeter). Bus passes are essential life-lines for millions of older people enabling them to access the community around them. The winter heating allowance helps millions of older people heat their homes properly during the coldest months– there are still nearly 26,000 excess winter deaths amongst older people in this country each year. Cuts to local authority budgets have meant

Contents 4 Sitter Escort Service 5 Why Make a Will Event 6 Are you missing out on extra cash? 7 Legally Speaking... About Debt 7 Get Advice 9 Good News! 9 ...and on the subject of winning.... 10 EBay shop goes from strength to strength

2 www.ageuk.org.uk/exeter

14 What’s Life’s Lesson? 15 Life Long Learning 16 Friends & Members 16 Cross word 20 Meet Caroline Aird 21 Cross Word Answers From Last Issue 23 Age UK Exeter’s Services 24 Dates For Your Diary

it is harder and harder for older people with social care to qualify for support. These issues of community, finance and care tie in with our own recent survey that reinforced that our priorities should be to do more to combat loneliness and isolation, provide more support to people who have health and social care needs and help more older people claim the benefits to which they are entitled. We can’t do this alone. We need your help if we’re to do more. You can get involved by becoming a volunteer, Friend or

Member or by making a one-off or regular donation. You can also make a difference just by being aware of any older people living alone in your road or street and saying hello. What is certain is that there’s a lot more need out there than there is government money to meet it, so lend a hand with us and let’s do our bit to make things better. Thank you to Cartridges for their continuing support of this magazine. Now available on CD

Volunteers Party Pictures

W A

e celebrated with our 200+ volunteers to say thank you to them for all they do. A great evening with in house entertainment, great food and chance to catch up with good friends. ll the pictures can be seen on our Facebook page.

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Sitter Escort Service Where Would You Like to Take Me?

i I’m Roger and I’ve been a Sitter/ Escort for Age UK Exeter for nearly four years now. In that time I must’ve visited scores of people, many of whom have become my regulars and that I am happy to call friends. It never ceases to amaze me what an interesting and varied bunch my clients are, many of whom have led very full and diverse lives — indeed a true cross-section of society, from all walks of life are represented, aged 60ish to almost 100! The youngest aren’t necessarily the most agile either — the number of sprightly 90 plus year olds out there is truly amazing! “Come along dear, take my arm — we’re going shopping” as the 96 year old instructed me, not so long ago! All fascinating individuals with personal stories to tell — not a stereotypical ‘senior citizen’ anywhere in sight - hooray and how refreshing! From the man I used to take swimming regularly every week (we used to swim a mile every time and I was the one trying to catch up!) who also regularly wiped the floor with me at chess; to the war veteran with a VC for scaling Monte Casino in Italy in his slippers, after German snipers had shot the shoes he was carrying off his back! He was 90, but he liked nothing better than a chat over a pint in the pub — so that’s what we did.

4 www.ageuk.org.uk/exeter

What friendly, absorbing, great companions are out there waiting to be discovered who might ‘teach me’ something new or pass on a new skill? Whatever your needs or interests we’ll do our best to accommodate you, as long as we have sufficient time available and it’s safe and legal! We’ll sit with you at home and chat, take you out shopping, for a tea/coffee/snack at a café/garden centre or even the local pub, if you prefer? Trips to the seaside, places of interest, National Trust houses/ gardens or the cinema — where would you like to go? So, what are you waiting for — give us a call and see how we might be able to help you or to take you somewhere interesting and don’t worry if you have mobility difficulties — use walking sticks or a wheelchair —we can take care of all that too! See what we can do for you!

Why Make a Will Event

Your chance to talk to the experts - a fact finding event “We don’t know what we don’t know!” That saying certainly applies to making a Will if we have never looked into the whys and wherefores, hows, and the what nots!

t Age UK Exeter we strongly advise people to consider making a will for a wide variety of reasons. To this effect we are holding an Information morning on 19th September at St Matthews Hall, Topsham, starting at 10am. Our event will be an informal opportunity for you to come along, to listen to a presentation and then talk to our team of experts. There will be information about the costs, how to go about it, what to think about and what to prepare beforehand. It won’t be a dreary affair, but a chance to really consider whether a Will is something you need to get round to doing. Not everyone needs a Will, but this event will allow you to do some fact-finding for free so that you can make an informed choice based on your own circumstances. It is just a chance for you to do some fact finding for free. So this is your invitation. Places are limited, so to be sure of a cup of tea and the proverbial chocolate biscuit please give us a call to

register your interest. You can just turn up on the day but the biscuits might be gone! The doors open at 10am for informal questions and answers and the presentation will take place at 11am with a chance to talk about your individual circumstances afterwards with our staff and solicitors there.

what to do

Call 01392 202092 to reserve your free place at the event

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Are you missing out on extra cash? Age Uk Exeter’s Tips To Put More Money In Your Pocket!

Get a benefit check. £5.5 billion goes unclaimed by pensioners each year because people don’t know if they qualify. Check whether you are receiving all your entitlements. Financial support to help with illness and disability. Attendance Allowance can be worth up to £79.15 a week, it’s not means-tested and receiving it won’t reduce other benefits you claim. There is different support for disabled people under 65. Making sure you are paying the right amount of tax. TV licences. If you are over 75 you are also entitled to a free TV licence – you can apply online or call 0300 790 6131 – have your national insurance number handy if possible. If you are blind or severely sight impaired you can claim a 50% discount on the cost of your licence. Get the best energy deal or switch energy tariff. Contact Age UK Exeter, we have a fact sheet ‘Switching energy supplier’ and a

3 4 5

worker that can help you. Before you retire, check your state pension entitlement. To find out more about your likely future pension use the pensions calculator at www.ageuk.org.uk/ letstalkmoney or get an estimate of how much state pension you may get by visiting www.gov.uk/ state-pension-statement. Shop around for annuities. An annuity converts your pension fund into retirement income. Get one that’s right for you by shopping around for the best deal, as once you’ve bought it you can’t change it. Contact the Pensions Advisory Service for free information and guidance about this on 0845 601 2923 or at www. pensionsadvisoryservice.org.uk. Don’t let debt overtake you. Divorce, bereavement, illness and disability can also lead to debt problems. We advise you to ignore any texts, telephone calls or emails advertising debt advice services.

ge UK Exeter is a One Stop Shop for all your advice needs. Call us for information. We have free fact sheets, can point you in the right directions and a worker available to help you to identify the entitlements you may be missing. We will help you to find answers to any questions you might have by providing you with up-to-date information. Call 01392 202092 or pop into our reception at 138 Cowick Street, Exeter EX4 1HS

6 www.ageuk.org.uk/exeter

Dealing With Debt James Durston from Cartridges Soliciters has written this article for us about how to deal with debt.

he image of older people living in relative comfort on the fruits of decades of working, if it were ever accurate, is no longer a reality for many. A recent report by StepChange (formerly the Consumer Credit Counselling Service) showed that people over 60 owe more money per person than any other age group, and had unsecured debt averaging £21,000 (£17,000 in Exeter). The adjustment from working life to retirement may be a difficult one. Many people find themselves working at least part-time for many years longer, to try to keep afloat. For those who are unable to do that, there are a number of factors which may cause difficulties in managing money. Apart from the obvious loss of wages from paid work, some will have reduced income owing to ill health, family problems, and bereavement. You may find it difficult to get help to claim the benefits you are entitled to so as to maximise your income. Meanwhile, you may be receiving threatening letters from creditors which you don’t know how to deal with. So what to do? To get the most out of the help available you will need to have details of all your debts

DEB

Legally Speaking

to hand, along with information about your income and outgoings, and any assets you own.

Beware!

There are a number of fee-charging debt relief companies which advertise extensively on the media and try to persuade you that there is a quick fix solution. There rarely is! It is usually much better to deal faceto-face with a local free advisor who can help you sort out your problems. They will also make sure that while you are paying off your debts you still have enough money to live on, and that any payments you are making are going directly to your creditors. While Legal Aid is no longer available for most debt problems, if your home is at risk then you should contact a specialist housing solicitor straightaway as you may still qualify for Legal Aid for homelessness and eviction problems. Any debt which puts your home at risk should be treated as a priority.

Get Advice Age UK Exeter: 01392 202092 Citizens Advice: 08444 111 444 Step Change: 0800 138 1111

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Taking care of over 50s travel insurance

Relax… with Age UK Travel Insurance  No upper age limit  Cover for medical conditions wherever possible*

Pop in for a quote at: Age UK Exeter 138 Cowick Street Exeter EX4 1HS (Open Monday - Friday 9am - 4PM) You can also call your local Age UK office:

0800 313 4023

†

www.ageukinsurance.com

Age UK Travel Insurance is provided by Ageas Insurance Limited

*Subject to medical screening and acceptance by the underwriters. † If you call the 0800 number and your local office is not available, your call will be answered by Age UK Enterprises or Ageas. Age UK Enterprises Limited is a commercial services arm of Age UK (registered charity number 1128267) and donates its net profits to Age UK. Age UK is a registered trademark. The use of the name and logo ‘Age UK’ is done so under licence agreement between Age UK and Age UK Enterprises Limited. Promoter: Age UK Enterprises Limited, Tavis House, 1–6 Tavistock Square, London WC1H 9NA. ID201314 02/13 T3705V1JAN13 KE052772_13

8 www.ageuk.org.uk/exeter

Good News!

e’ve been successful recently in winning a number of exciting new opportunities that will make a real difference to the lives of local older people. We’ve also won With funding from funding as part the Big Lottery we’re of a consortium soon to be one of led by Exeter CAB eleven Age UKs around to strengthen the country to pilot a and improve our new service to help Information and local older people with Advice service. long-term conditions better manage and improve their health We’re also soon to and enjoy new social receive funding from a and leisure activities. local charitable trust to We’ve been invited to be extend our Men in Sheds and Tools Company part of a multidisciplinary projects for older men. team based at the RD&E to help older people to avoid unnecessary hospital admissions.

...and on the subject of winning....

e are delighted to congratulate ‘Reuters Random Runners’ with a bottle of champagne for being the fastest corporate team on the day of our 10K Wrap Up and Run event – a great achievement! We are really grateful to the team from Thomson Reuters for raising money which will be crucial in supporting vulnerable older people.” Autumn 13 | Sauce | 9

EBay Shop Goes from Strength to Strength. I

n February we launched our eBay fundraising project. Run by Brian and Alice our budding eBay entrepreneurs, we have been auctioning a whole host of items ranging from Steiff teddy bears to collectable comics. In the first three months we have raised an impressive £1500. The arrival of a rather ordinary looking black bag in the eBay office recently turned out to be far more exciting than at first glance! Inside the bag we discovered a number of beautiful vintage outfits kindly donated by Eve Johnson. eBay volunteer Alice said “The quality of the design and original 1950s tailoring creates a timeless elegance, making them sought after pieces - I felt a buzz just being around them.” Through talking to

10 www.ageuk.org.uk/exeter

Eve we have discovered that one outfit (see pic of Eve wearing it) was bought for a very special occasion. The then Duchess of Kent was visiting the army base where Eve’s husband was stationed and Eve needed a new outfit especially for the occasion. Another outfit, a beautiful summer dress, was Eve’s favourite going away outfit for her travels to Europe and Hong Kong. Hearing the stories behind the clothes has been wonderful. Alice says “I like to know a story about the items to bring them to life.” If you have items you would like to donate and perhaps a story to share please get in touch. We would be grateful for clothes (particularly branded and designer), retro badges, collectable items and jewellery.

ould you believe that we don’t know what the past actually smelled like? The perfumes that we know and love, Channel No 5, Dior, Lancome, ‘don’t smell like wot they used to’. Fashion, regulation and scarcity of the original essences that made up our favourite fragrances have all played their part. Some ingredients have been banned by the International Fragrance Association (IFRA), the body that regulates the guidelines for safe use of chemicals

and oils, some are just too expensive to now use, and some were just not in vogue. The scents have therefore… evolved. This all means that there is a market for the wiff of history! Even bottles of perfume from before 2000 - when some of the bans came into force - are sought after, as perfumiers, or collectors try to find a sample of that sensual scent of past olfactory obsessions. So could that half full bottle of something sweet smelling that’s been in it’s box for the past two decades, or hidden in the drawer out of the sun (it’s light that makes perfumes deteriorate badly), be actually worth donating to us? Yes, we can research and sell your scents to help us provide services that are badly needed.

Retro Badges and Jewellery also sought!

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Dates for your Diaries 15th and 17th July

Superhero Skydiving fundraising event. Dunkerswell Airfield

More than just a night out

6th September

Gala Dinner, see opposite page for details

Gala Dinner 2013 Reed Hall, Exeter University Friday 6th September 7pm til 12 midnight

19th September

Why make a Will event 10am – 12am St Matthews Hall, Topsham see page 5

This special evening will include: Drinks reception* Three course meal with coffee. After dinner entertainment. Tickets £40.00 each — available in tables of 10 or shared. Dress Code - Evening Wear

25th September

Contact Corinne on 01392 202092 or email: c.bailey@ageukexeter.org.uk

Drinks reception for our Friends and Members, business partners and VIP guests. 6pm at Age UK Exeter.

All proceeds go to Age UK Exeter to support their work in the city Registered Charity No: 1010973

*Drinks reception kindly provided by:

October

Active Life, Active Minds month and we will be present in both the Central and St Thomas Libraries sharing information and talking with people.

October 31st

Coffee morning and information hub at St Stephens Church on the High Street. Very likely lots of cake for sale too!

3rd December

Coach Trip to Buckfast Abbey for an evening of Carols

6th December

Wear a Hat Day 12 www.ageuk.org.uk/exeter

More than just a night out

Gala Dinner 2013 Reed Hall, Exeter University Friday 6th September 7pm til 12 midnight

This special evening will include: Drinks reception* Three course meal with coffee. After dinner entertainment. Tickets ÂŁ40.00 each â&#x20AC;&#x201D; available in tables of 10 or shared. Dress Code - Evening Wear Contact Corinne on 01392 202092 or email: c.bailey@ageukexeter.org.uk

All proceeds go to Age UK Exeter to support their work in the city Registered Charity No: 1010973

*Drinks reception kindly provided by:

Autumn 13 | Sauce | 13

What’s Life Lesson? A Day That Changed Your Life For Good

honic FM and award winning filmmaker Peter Snelling from My Pockets, with the support of the National Lottery, inspired people to tell their stories, asking them about ‘the one day of your life that made you who you are’. They taught them how to make their own audio recordings using digital recording equipment and trained them to edit the recordings on professional software. All the stories were recorded and edited by the people who were telling them. We asked Kathy Knight, our Ground Floor Manager, to tell us about the end result. Wow ! What an experience I had. After a busy day at work I walked up to The Phoenix Centre in Gandy Street where I would be meeting Martin Hodge, from The Hot Pebbles Radio show on Phonic FM, Peter Snelling who made the recordings to be aired and also the guests who had recorded their special day. Luckily for me I was honoured to know the older members of the community that took part along with Lyn our wonderful Careline Volunteer. I was met 30 minutes before the show and given Tea and Cake before being given a guided tour

14 www.ageuk.org.uk/exeter

of the Radio Station. Martin Hodge had already started his Hot Pebbles Show and so we were quietly seated around the ‘Radio Decks and Microphones’ in his darkened studio – I was so excited ! The Phonic Voices programme started and we all introduced ourselves to our world wide audience of apparently 25,000 listeners! The show was amazing and the experiences of the guest recorders were at times heartbreaking and at others, just made me laugh out loud. During an interval when music was playing , Martin asked the guests what song they would like , Singing in the Rain was chosen, I sang (with a lump in my throat) whilst we all joined in with Mr Kelly and sang our hearts out. All too soon the show came to an end – I felt honoured to have been part of this and was so glad that Peter Snelling had chosen Age UK Exeter to help him! My other thanks must go to the late Alan McCoustra, Donald, Marie, Stafford, Men in Sheds, Sybil, Mavis, Lyn and of course Javine for sharing there experiences with the world. Other thanks should be given to Martin and Peter for producing the show and the National Lottery for funding it.

Life Long Learning What’s the Point of Learning?

timulating your brain really does make it more healthy! Older people can benefit enormously from the mental gymnastics that acquiring knowledge encourages, not to mention the buzz of ‘I did it!’ Learning doesn’t have to just be intellectual - Tai Chi and dance also help develop your brain muscles. Imagine discovering a talent that you didn’t know you had! Taking a course that helps you to use a computer might open new worlds. There are other alternatives, places like University of the 3rd Age – U3A – an organisation built by and for its members provides courses, both online and in the real world, that are taught by other members it could be a platform to share your own skill too.

Age UK Exeter has plenty of things on offer. If you don’t want a long course you could just turn up to one of our drop-ins, some of which have speakers that will share their knowledge with you. In fact, you might find that you yourself have something to share, in fact - could find yourself as the

next guest speaker! If you feel that you don’t have the confidence to go to the first few on your own, then we also have people that will go with you and help you settle in or call us and speak to Jessica on 202092. The most important thing to remember is this: there really is no real reason why you can’t find something interesting to learn, it can be something practical - make sugar flowers for instance! You just might discover the talent that you didn’t know you had!

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Friends & Members

A Date For Your Diary!

n the evening of Wednesday 25th September we will be hosting an evening drinks reception for our Friends and Members at our centre in Cowick Street at 6pm .

his will be an opportunity for us to thank you, our Members, Friends and Business Friends for your invaluable and ongoing support.

urther details will be available over the coming weeks but in the meantime please do save this date in your diaries.

“You have sent some wonderful people to sit with my mum, what lovely people you employ!”

Cross word

ACROSS

1 Alan Bennett’s play about sixth formers seeking a place at university (7,4) 6 Recognition of this represents a significant milestone in a toddlers development (2) 7 Common term for computer based skills. (1,1) 9 Pioneer provider of learning when and where it suits the student (1,1) 10 And 27 down Way in which tailor ensures a bespoke garment is the perfect size (3,3) 14 Colour associated with school underwear (4,4) 15 Parking place where extracurricular lessons may feature (4,4) 18 The alpha numeric lifelong learning co-operative for older people (1,1,1) 19 Viscous liquid frequently used in domestic science lessons (3) 21 School that features in a series of stories by Enid Blyton (2, 6) 25 Preposition that determines action e.g. skills are gained little – little (2) 26 Mass of gas and dust of interest to astronomers (6) 29 Who distributed the morning calcium? (4,7) 31 Where the cat was when learning to read (3)

DOWN

1 Line that may let an unskilled seamstress down (3) 16 www.ageuk.org.uk/exeter

Answers to

last issueâ&#x20AC;&#x2122;s

7 8

Crossword on

page 21

20 21

N 22 23

27 29

2 Number of universities that are classified as 12 down (3) 3 Classic race where motor cyclists display their skills (1,1) 4 A short description of a book or film perhaps? (5) 5 Mechanical analogue computer commonly used in schools until the 1970s (5,4) 8 Type of jacket often worn to school (6) 11 High ranking college or university teacher (9) 12 Type of university found in industrial cities (3,5) 13 Training that concentrates on the skills and learning needed for a specific job (10)

16 Can be made by an origami novice or a skilled milliner (4) 17 University fellow who shares a name with a mafia boss (3) 20 A girl who did things at school (4) 22 First name of Chalet School author (6) 23 The physics teacher defines this as the degree of hotness or coldness of a body or environment. (4) 24 Middle English term for person with regrets; can be used in games of scrabble (4) 27 See 10 across 29 Abbreviation for further qualification gained by bachelor of arts (1,1) 30 Dissociation constant for the enzyme-inhibitor complex (1,1) Autumn 13 | Sauce | 17

Business Corner Business

Business Friends

e now have 19 businesses who have joined our exciting new Business Friends scheme launched in April. 10 of these generous businesses have also become Platinum Business Friends offering our Platinum friends and members additional discounts on products and services. We are working hard to find businesses to join our scheme so please do let people know. Membership of the scheme for small local independent businesses is just £50 for the year and £100 for larger companies – an affordable and easy way to make a real difference to the lives of older people across the city. There are other ways businesses can help us too… it doesn’t have to cost the earth! For example, we are always grateful to receive raffle prizes and are currently looking for some top quality prizes for our gala dinner in September. If you know of a business that might be able to help please do get in touch.

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John Lewis & Quay Toning

We are hugely grateful to John Lewis and Quay Toning who allowed us to have stands in their public areas in May. We enjoyed meeting the staff teams of both businesses and talking to members of the public about our work.

Café at 36 go the extra mile!

We are delighted that owners of Café at 36, who have supported us in a number of ways over the last few years, have gone one step further and agreed to take part in the Arctic Challenge 2014. Thank you John and Sue and good luck with the fundraising!

Business in running for 10k

A big thank you to all the businesses who supported the 10k on March 24th.

Bike Shed Theatre

Bramshaw Heating

Café at 36

Cartridges Solicitors Kitsons Solicitors Lindsey & Sons Magic Fingers Clinic (Eva Sercombe)

Oven Gleamers (Exeter & Mid Devon) Ltd Quay Toning & Fitness

Platinum Business Friends Type

Deal

Website links/contact info

162/3 Fore Street, Exeter EX4 3AT Theatre 10% off all tickets 01392 434169 www.bikeshedtheatre.co.uk Exeter Business Centre, 39 Marsh Green Road, 10% discount on Exeter EX2 8PN Heating & plumbing 01392 277199 labour www. bramshawheatingandplumbing.co.uk Cowick Street, 10% discount on Exeter EX4 1AW Café purchases over 01392 410352 £5** www.cafeat36.co.uk 144 Cowick Street, 10% discount on Exeter EX4 1AS Solicitors 01392 256854 legal services www.cartridgeslaw.co.uk The Forum, Barnfield Road, Exeter EX1 1QR 15% off Will Solicitors 01392 455555 writing www.kitsons-solicitors.co.uk 119 Sidwell Street, Medical & surgical 10% discount on Exeter EX4 6RY supplies; mobility & purchases 01392 272601 disability equipment C/o Age UK Exeter, Complementary 138 Cowick Street, 10% off therapies (massage, Exeter EX4 1HS treatments reflexology etc) 01392 202092 Cleaning ovens (incl. Free hob/extractor 5 Westdown, Ash Thomas, Tiverton EX16 4NR Aga, Rayburn, Esse clean worth £18 when you book an 01392 248838 & other ranges), www.ovengleamersexeter.co.uk hobs & extractors oven clean 38 Commercial Road, The Quay, 10% off monthly Exeter EX2 4AE Ladies’ gym membership 01392 422502 www.quaytoning.co.uk

** for the holder of the card only.

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Meet Caroline Aird We interview our new information and advice coordinator, to give you an insight into her work and her life. How long have you lived in Devon? I was actually born in Exeter and I’ve lived all but 5 years of my life in Devon. Who wouldn’t want to live here?

Caroline Aird

Fav Quote: “Some people want it to happen, some wish it would happen, others make it happen.” (Michael Jordan, Basketball Player) Fav Film: Erin Brockovich which is a true story of one woman’s determination to fight for justice. Best Tip: That was from a teacher when I left primary school “Love many trust few and always paddle your own canoe.”

What do you think is the county’s attraction? I think many people fall in love with it because of its diversity. We live so close to the sea, the moors and beautiful countryside –sometimes I just don’t make the most of it! How do you find out what is going on in the county, eg for days out, or to get ideas of things to do? I live in a village just outside of Exeter and posters on telegraph poles can be one of the main sources of local information! I’m also Chairman of the Parish council of our village. Other than that, I tend to find out about events from the Internet and local newspaper.

20 www.ageuk.org.uk/exeter

You’ve recently joined Age UK Exeter as the Information and Advice Service Manager, what attracted you to this job? I’d heard great things about Age UK Exeter in terms of the services that they provide and that they were a supportive employer. Do your first impressions bear that out? Yes, this is a marvellous service for older people in Exeter and it’s great to be part of it! It’s also fantastic that we have this centre and can open our doors to people who are seeking information or advice but also that we can visit them at home if that is more appropriate. What about the role itself? I am taking time to understand the role of this team and working to identify the priorities for our service, also making sure we have the volunteers who can deliver it.

Cross Word Answers From Last Issue Across

If someone wants to make an appointment with the Information and Advice, what is your expectation of the service they will receive? I&A offer advice in person or on the phone. Some people call in but most make an appointment. Sometimes we see people in their own homes as some of the paperwork can be quite time consuming. I hope that people find our volunteers knowledgeable and able to empathise with our clients. This is a free, confidential service. Finally tell us something surprising that not many people know about you? I wrote my first complaint letter at the age of 9 (to the Government about National Savings!). I am completely hopeless at left and right. If you try to give me directions I will get left and right wrong about 80% of the time!

1 Ado 2 Kit 6 Stand 9 Hi 10 Kayaking 11 Win 13 Tennis 15 The 16 Pe 17 Few 19 Play 20 Ace 22 Ink 23 Gold

Down

24 Jitterbug 25 Fee 27 Peal 29 Aim 30 Opo 32 Aft 33 Sin 35 Hob 36 Hip 37 Gorge 39 IN* 40 Ark 41 Send Up

*We apologise for a misprint that was the fault of Age UK Exeter, not of Tanya! The clue should have read ‘Come “_” (2)’.

“I am writing to thank you for helping us to complete my husband’s attendance allowance application and for giving so freely of your time. We have just heard that the application was successful and that he will receive the higher allowance. We could not have managed without your knowledge.”

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Friends and Members Scheme

For just £1 a month we can offer you our Friends package For just £2 a month you could become a Platinum Friend and receive additional incentives and special offers. You can also become a member of the charity and have a say, through voting rights and consultation processes, in what we offer, what we provide and what we deliver in Exeter. We would very much encourage you to join us as a Friend or Member. It’s our way of staying in touch with you and making sure our plans and developments are built around you and the people you care about. I would like to apply for the Friends and Members Scheme. Please contact me with more details. Name___________________________________________________________ Address__________________________________________________________ ________________________________________________________________ Post Code_____________________ Telephone__________________________ Email

*To comply with the Data Protection Act 1998 we need your permission to store the details on the volunteer part of this form. Please indicate here if you do not agree We will not share your details with any other companies.

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please cut along line

We would like to invite you to become a Friend or Member of Age UK Exeter. By joining with us now, you will be supporting the valuable work we do in Exeter and know that you are making a real difference. You will receive up to date information, alongside an invitation to a Friends and Members reception evening in late summer.

Age UK Exeter’s Services Information and Advice

Benefits, care, housing, local resources

Old Fire Station Café Great value meals Mon – Fri and Sun Sitting service

G iving time off to carers

Escort service Helping people get out and about Enabling service One to one support for vulnerable older people

Befriending

V isits and phone calls to isolated older people living alone

Social groups

In Heavitree, Beacon Heath and St Davids

‘Men in Sheds’ Older men refurbishing tools and garden implements

‘Time for Life’

hort term help to develop interests and S social activities

Social enterprise

Insurance and products designed for older people

Charity Shop 38 Sidwell Street and 23 Paris Street, raising vital funds towards our work

Activity Groups Tai Chi, Exercise, Dancing and more Feeling Good Hairdressing, massage, foot care and bathing

Day Services

For people with memory difficulties or who are physically frail - at our centres and in the homes of Host Carers

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