LOCAL BUSINESS PROFILE
FAMILY RV DEALERSHIP EXCEEDS CUSTOMER EXPECTATIONS By Bob Fitch Greg and Mary Noteboom are prime examples of the old adage: “If you want something done right, do it yourself.” About eight years ago, “We were looking to buy an RV and we were never impressed with anyone who helped us,” Greg said. “I’ve got professional sales training and I’ve done professional sales and I didn’t receive that anywhere when we were shopping for an RV. I thought, ‘I can do it better – and I did.’” Mary said, “We wanted to buy accessories. The dealers we visited didn’t have any in stock or they didn’t want to sell us what they did have. We thought we could do it better.” So, in 2014, they started Noteboom RV on property they owned in Sheldon, Iowa. Mary said, “Greg basically lived in our camper the first summer. I’d go back-and-forth from our house in Sioux Falls over to the camper with the kids.” At the time, their daughter Meegan was a newborn and daughter Morgan was three. Mary and Greg Noteboom at Noteboom RV west of Harrisburg.
They moved the company headquarters to Harrisburg on property at the corner of Highway 115 and 273rd Street (a/k/a Minnesota Avenue and Willow Street). The company still has its location in Sheldon, too. “We’re just beginning our seventh year and we’ve grown faster than we could imagine already,” Mary said. Noteboom RV is in the midst of constructing a new service center which has a target opening date in May. Greg’s background in sales and the auto repair business has been important to the growth of the business, but he is quick to credit the dedication and professionalism of their 21 employees. “Many of our employees have come from other dealerships because this is the place to be. We’re a family dealership with a family feel and we’re honest. We value employees. Employees are not just a number.” Mary agreed: “We are the family-owned RV business in this area. Our staff are all like family. And we feel like many of our customers are part of the Noteboom RV family.” Fundamentally, their customers buy RVs for the same reasons the Noteboom family likes to camp – the chance to escape from concrete jungles and traffic to discover green forests and wildlife. The company’s goal is to help customers choose the best RV for their needs and customize it to best suit their personal adventures.
Mary and Greg Noteboom with their daughters Morgan and Meegan. 26
Noteboom RV has a fully stocked RV parts and accessories department with everything from RV tires to kitchen appliances. Their Heartland RV accessories fit into place on many makes CONNECTING THE HARRISBURG COMMUNITY
