Patient Advice and Support Service

Patient Advice and Support Service (PASS)

The Patient Advice and Support Service is an independent service which provides free confidential advice and support to patients, their carers and families in their dealings with the NHS. They can help you to give feedback, make comments, raise concerns or make a complaint about treatment and care provided by the NHS in Scotland. You can contact the service by: • phoning 0800 917 2127 • chatting online at www.patientadvicescotland.org.uk • calling in at any Scottish Citizens Advice Bureau. • emailing pass@cas.org.uk