Help with claiming

If you need help to make a Universal Credit claim, Citizens Advice Scotland offers a ‘Help to Claim’ service, available face-to-face, by telephone and online to provide support at the start of your claim. Contacting Help to Claim does not start your Universal Credit claim. Help to Claim support includes: • checking whether Universal Credit is the right benefit for you to claim • working out which additional amounts you may qualify for • support to start a Universal Credit claim • help to complete a claim and help with any problems with your first payment • help with where to find longer-term support support. Help to Claim can only help you until you receive your first payment. For information about Help to Claim visit: www.citizensadvice.org.uk/scotland/benefits/universal-credit/ claiming/helptoclaim or call 0800 023 2581.