2. Fujitsu - ManageNow - FTS Solutions for Dynamic Infrastructures management by Swiss Webacademy

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ManageNow FTS Solutions for Dynamic Infrastructures management

Eduard Slobozeanu, Sales Specialist Servers & Storage

September 2009

IT infrastructures Development of IT spendings

Source: IDC

IT Infrastructure Management

Services

Monitoring

Business Processes

Company Sectors Applications

WEB

SAP

Mail

etc.

Services/Processes

IT Infrastructure Virtualization Server

Applications

High Availability

Storage Network

Clients

Operating Systems Hardware

Customer Pain Points:  Need for cost reduction  Control and monitor the entire data center  Consolidate various management tools and monitors  Manage complex software dependencies 2

Business Needs of different organizational tiers C-Level (CTO, CFO, CIO, …)  Cost reduction  Support of business needs  Agility

Middle Management (Data Center Manager, …)  Reliability, stability & KPI controlling  Data Center Process Automation  Transparency and flexible billing models

IT-Specialist (Administrator, Operator, …)  Reduction of complexity  Performance monitoring & analysis  Documentation and SLA reporting

Customers (Outsourcing end user, …)  Availability  Cost transparency  Reliable SLA based IT-Operations 3

The future of infrastructure and operations

Understanding the Real Cost of an IT Management Product Key Findings  In response to the current economic crisis, IT organizations are reviewing their management software inventories  IT organizations rarely calculate life cycle costs for IT operation products

ManageNow®

 The initial product license price can be a small percentage of overall, ongoing operation Life cycle costs, which can be more than three times the original product cost during a five-year period Recommendations:  Reduce operating license costs by purchasing products that are easy to implement Source: - Gartner: G00165072 and require minimal customization … 4

ManageNow® - platform-independent IT Management solution ManageNow® Key Values

ManageNow®

 Optimizes the daily Data Center operation  Vendor independent - supports Fujitsu IT

Business Processes

infrastructure products and also other platforms

Applications

 Seamless integration with major IT

WEB

SAP

Mail

etc.

Management solutions  Increased Data Center availability and

IT Infrastructure Virtualization Server

productivity  High reliability due to field proven best practice

High Availability

Storage Network

concepts - more than 10 years experience

Clients

 Flexible extendable according to business needs  Rapid go live - 1 week kick start program

Main Features:

 Fast ROI – typically achieved after the build

 Standardized Management of heterogeneous infrastructures  Fully automated management of operating systems, software and assets  Controlling and monitoring of the entire data center  Easy integration of various IT Management tools and monitors

The building blocks of ManageNow速 Based on Enterprise IT Management Standard Products

Fujitsu Software Extensions

Fujitsu Blue Prints & Best Practice Concepts

ManageNow速 Fujitsu Maintenance and Support

Fujitsu Methodology

Standardized Integration Services

ManageNow速 solutions enable a highly automated integration of Enterprise IT Management with cost reduction up to 65%.

Offering Data Center Management with ManageNow® Customer pain points 

Control and monitor the entire data center



Observe various management tools and monitors



No master control station for operators



Need for cost reduction in the data center operating

Customer Value by ManageNow® 

Consolidation of multiple monitors to a central view



CIO cockpit, for all business critical processes



Time saving through highly standardized, tested and automated installation and configuration



Benefit from the FTS best practice experience



Reduction of implementation cost up to 65% and operation costs up to 40%

ManageNow® Solution Offering 

ManageNow® for NSM Network & System Management (Licenses, Integration Service, Maintenance)



Extentions for ManageNow® for NSM: FTS ServerView, HP Insight Manager, IBM Director Integration, CentricStor Monitoring, eHealth Integration, NetApp Monitoring, BladeFrame Monitoring, VMware, …

Offering Client Management with ManageNow® Customer pain points 

Ensure software- and patch management for client server infrastructure



Manage complex software dependencies



Heterogeneous vendor environment with different driver sets



Need for cost reduced and a short implementation path in the client management solution

Customer Value by ManageNow® 

Increased efficiency when operating with the solution



Time saving through highly standardized, tested and automated installation and configuration



Benefit from the FTS best practice experience

ManageNow® Solution Offering 

ManageNow® for ITCM Desktop & Server Management (Licenses, Integration Service, Maintenance)



Extentions for ManageNow® for DSM: OS Installation for clients and server Patch Management Workplace Management

Summary: ManageNow® in a Nutshell

Best practice

Integration Platform:

 Field proven

 Vendor independent integration

 Customer oriented

 Flexible & expandable

 Developed by Professional Service Consultants

 Task oriented views of infrastructure from CIO cockpit to details

 Aligned to sophisticated customer requirements

Cost efficient

Enterprise IT Management Standard Products

Optimization of Data Center Operation

 TCO and ROI effective up to 65% to classic projects

 Service Desk Management

 Rapid go live of production 1 week kick start program

 Storage Management

 Server Management  Network Management  Client Management  ITIL conform CMDB support

ManageNow® solution enables a highly automated integration of Enterprise IT Management within a few days instead of weeks or months. 9

Backup

ÂŠ Fujitsu Technology Solutions 2009

ServerView and ManageNow® ManageNow®: Easy & efficient management of PRIMERGY in heterogeneous infrastructures  Central management cockpit for heterogeneous platforms  Consolidates different infrastructure monitoring & management solutions 

Server, storage, network, services, ...



Centralizes Business Process Monitoring



Cuts operational cost by 40%

ManageNow® Central Manager LAN

 Quick implementation 

Less implementation costs - 65% off compared to classic approaches



Based on blueprints & best practice



Proven solution - over 10 years experience

ManageNow® Remote Manager

IBM

 Integrates seamless with major enterprise and server management solutions 

CA Unicenter, MS SCOM, HP OpenView, ...



FTS ServerView Suite, HP SIM, IBM Director, ...

HP Dell

 PRIMERGY ready 

Automatic integration in ManageNow®



Full ServerView functionality available

ManageNow® SAN Management

PRIMERGY integration provides full ServerView functionality 45 12

Deployment Installation Manager / Deployment Manager ď Ž Smart Mass installation & cloning for PRIMERGY Servers Local Installation for single server

Remote Installation single server

Remote Remote Remote Multi installation Mass Installation Mass Cloning n- servers up to 5 servers n-servers

Deployment Manager

Installation Manager

ÂŠ Fujitsu Technology Solutions 2009

Deployment Installation Manager / Deployment Manager  Deployment Concept

Step3: Mass Deployment

Installation Manager

Step1: Reference Installation Reference Installation

Reference installation: Windows

Management Console

~45 minutes

Deployment Manager

ImageDeployment creation: Step2: Server Mass deployment >100: Image Creation Windows

~15 minutes ~20 minutes

Linux Image Store NAS / SAN

Target

VMware ESX Targets 14

Deployment Deployment in heterogeneous environments  Altiris (Symantec) offers integrated IT Lifecycle Management  PRIMERGY Servers are fully integrated in Altiris Deployment Solution or HP Rapid Deployment Pack (RDP) respectively

Analysis PRIMECollect  Provides comprehensive diagnostic data for detailed and faster failure analysis  Primarily for FTS support teams / service organization  Local offline / online usage

Shortened support times Faster recovery 16

Analysis PRIMECollect  Online data collection

Convenient handling via ServerView OM 17