MSC Digital Report

Page 1

NOLIMIT AGENCY DIGITAL REPORT

PREPARED FOR:

MAJESTIC STAR CASINO

DATE:

11.01.14


MAJESTIC STAR CASINO

SOCIAL GROWTH FACEBOOK TWITTER

YTD

OCT.

6.44%

1%

TOTAL: 581

TOTAL: 78

INCREASE IN LIKES

INCREASE IN LIKES

54.2%

2%

TOTAL: 289

TOTAL: 15

INCREASE IN FOLLOWERS

INCREASE IN FOLLOWERS

14700%

4%

INCREASE IN FOLLOWERS

INCREASE IN FOLLOWERS

INSTAGRAM

TOTAL: 147

TOTAL: 4

SUCCESSFUL TYPES OF FACEBOOK POSTS:

STATUS

LINKS

PHOTO

AVERAGE WEEKLY REACH

AVERAGE WEEKLY REACH

AVERAGE WEEKLY REACH

AVERAGE WEEKLY ENGAGEMENT

AVERAGE WEEKLY ENGAGEMENT

AVERAGE WEEKLY ENGAGEMENT

12

20

476

1

POST CLICKS

5

LIKES, COMMENTS & SHARES

233

POST CLICKS

7

LIKES, COMMENTS & SHARES

731

POST CLICKS

33

LIKES, COMMENTS & SHARES


MAJESTIC STAR CASINO

WHAT WE LEARNED: The month of October proved posi3ve for Majes3c Star Casino, with engagement and growth improving on all social pla=orms. In order to increase fan count, we implemented a boos3ng strategy and con3nued to incorporate custom designed shareable images that highlight gaming. The posts didn’t perform quite as well as September’s strategy, which shows us that fans are interested in other aspects of the brand, such as dining. This gives us great insight for future social calendars and content planning. No Limit will start shaping promo3ons and will offer giveaways such as buffet passes, Steakhouse passes and other bonus compensa3ons for Facebook fans. Boosted shareables on tongue-­‐in-­‐cheek posts had an average of 104 likes, an average of 5.5 comments, an average of 2.5 shares, and 33.5 average clicks per post — while reaching an average of 3,337 people. The boos3ng strategy had a significant impact on posts’ reach on Facebook, which yielded a meaningful increase in likes and clicks per post. Dining posts, including one boosted post, garnered an average of 35 likes, 3 comments, 1 share, and 18 clicks per post and reached an average of 839.5 people. Alterna3vely, dining posts excluding the boosted post garnered an average of only 14 likes, 2 comments, 1 share, and 14 clicks and reached an average of only 295 people.

NEXT STEPS:

Instagram contests are a great way to improve popularity on the photo-­‐sharing pla=orm. We strongly suggest designing and execu3ng an Instagram contest for the month of November, as we only received four Instagram followers in October without a contest, while September’s contest garnered the page 40 new followers. The remainder of 2014 will require planning and coordina3on as we begin execu3ng major social campaigns. The first of these events is the launch of the iGaming pla=orm, which will require clear communica3on between Ericka and the No Limit design team. Moving forward, No Limit will be focusing on execu3ng the branded Advent calendar, where fans will have a chance to receive a daily prize throughout the month of December. The promo3on, 3tled “A Majes3c Holiday Giveaway,” will be a fantas3c way to engage current fans of the page, as well as gain new fans. With Majes3c Star Casino on the verge of 10,000 Facebook fans, this will be an effec3ve method to push toward this social media milestone. Throughout the remainder of the year, we will con3nue implemen3ng a boosted strategy. Based on analysis, we find that tongue-­‐in-­‐cheek boosted posts outperform other kinds of Facebook posts, and posts about dining op3ons tend to outperform messaging around gaming.


from October 1, 2014 - October 31, 2014 Majestic Star Casino and Hotel

9.65k Total Likes, and 325 people talking about this

FAN GROWTH

New Fans 135

Unliked your Page 9

10

5

0 0 1 2 Oct 6

Oct 13

Oct 20

Oct 27 Impressions 579,019

PAGE IMPRESSIONS

by 421,345 users

75k

50k

25k

0 Oct 6

Oct 13

Oct 20

IMPRESSIONS

Oct 27 BY DAY OF WEEK

Checkin 120.1k

AVG

TOTAL

Sun

16.3k

65.3k

Mention 15.1k

Paid 412.8k

Mon

13.5k

54.0k

Page Post 4.5k

Organic 22.4k

Tue

16.3k

65.2k

Coupon 1.8k

Viral 142.5k

Wed

21.2k

105.9k

Fan 970

Thu

26.0k

129.8k

Question 0

Fri

17.8k

89.2k

User Post 0

Sat

17.4k

69.6k

Other 0

IMPRESSION DEMOGRAPHICS

Here's a quick breakdown of people engaging with your Facebook Page

AGE & GENDER

TOP COUNTRIES

TOP CITIES

13-17

173 / 250

United States

18-24

22.4k / 37.3k

Mexico

578

Gary, IN

22.6k

25-34

49.8k / 69.0k

Italy

419

Hammond, IN

10.6k

35-44

48.5k / 66.2k

Ireland

237

East Chicago, IN

9.0k

45-54

25.6k / 38.5k

United Kingdom

212

Crown Point, IN

7.0k

55+

23.3k / 39.1k

40% Male

60% Female

419.9k

Chicago, IL

180.4k


how people are sharing your content Stories Created 3,991

STORIES

by 3,504 users

250

200

150

100

Oct 6

Oct 13

Oct 20

SHARE TYPE

Oct 27

BY DAY OF WEEK

Other 3.3k Checkin 356 Page Post 173 Fan 141 User Post 36 Mention 5 Coupon 3

AVG

TOTAL

Sun

110.3

441

Mon

107.8

431

Tue

114.8

459

Wed

119.8

599

Thu

170.4

852

Fri

137.2

686

Sat

130.8

523

Question 0

SHARER DEMOGRAPHICS

Here's a quick breakdown of people creating stories on your Facebook Page

AGE & GENDER

TOP COUNTRIES

TOP LOCALES

13-17

/

United States

18-24

59 / 69

Peru

3

Spanish (umbrella locale)

21

25-34

149 / 246

Italy

2

English (United Kingdom)

12

35-44

207 / 422

Puerto Rico

1

Spanish (Spain)

4

45-54

110 / 350

Switzerland

1

Italian (Italy)

2

55+

79 / 241

31% Male

69% Female

1.9k

English (United States)

1.9k


a breakdown of the content you post

BY STORY TYPE Reach

Photo 34 Link 8

People Talking About This Engagement

CONTENT BREAKDOWN DATE

AVG

TOTAL

6.6k

290.38k

61.32

2.7k

8.14%

2.18%

A breakdown of how your individual posts performed

POST

REACH ENGAGED

TALKING LIKES COMMENTS SHARES

ENGAGEMENT

10/31/14

Due to weather conditions, Majestic S...

843

148

33

14

18

11

17.56%

10/31/14

Happy Halloween from Majestic Star Ho...

238

19

13

11

1

3

7.98%

10/30/14

Relaxation at its finest.

293

33

20

19

--

2

11.26%

10/29/14

The table is ready. Are you?

285

36

16

13

5

--

12.63%

10/28/14

Don't forget to upload your photos of...

254

43

15

12

4

--

16.93%

10/28/14

Please wait here for deliciousness.

256

28

13

12

1

--

10.94%

10/27/14

Our Majestic Access Road is now open!...

6.1k

183

99

96

5

4

3.01%

10/27/14

Need a Monday escape? Think Majestic.

262

29

18

15

2

1

11.07%

10/26/14

Brunch at the Passports Buffet is a m...

314

30

17

14

3

3

9.55%

10/25/14

Grab a friend and come try your luck ...

485

65

27

24

4

2

13.4%

10/24/14

One word: mouthwatering.

276

20

10

10

--

1

7.25%

10/23/14

It's time to prepare yourself for ton...

3.8k

122

83

81

5

--

3.24%

10/22/14

What could be better then getting int...

267

17

9

9

--

1

6.37%

10/21/14

We warmed the seat for you.

301

29

13

10

3

1

9.63%

10/20/14

A slab of ribs, anyone? Stop by our W...

283

27

12

11

3

--

9.54%

10/19/14

Who doesn't love a carnival game? Tod...

215

16

8

8

1

1

7.44%

10/18/14

Today is your last chance to win a 50...

352

35

14

12

5

1

9.94%

10/17/14

536

168

157

19

2

1.61%

10/17/14

NEW MEMBER EXCLUSIVE • JOIN TODAY and.. 33.2k . Dress nice, then go throw some dice. 273

23

14

14

--

--

8.42%

10/16/14

Live poker room featuring 21 exclusiv...

3.2k

156

97

90

9

4

4.88%

10/15/14

Turn on the TV, hop into bed, kick ba...

410

65

28

25

5

1

15.85%

10/14/14

Grab a friend, a burger and your good...

301

33

15

14

2

1

10.96%

10/13/14

We heard your sweet tooth calling "Pa...

286

30

13

11

2

1

10.49%

10/12/14

Spin, pop & pull for your chance to w...

162

9

3

2

--

1

5.56%


from October 1, 2014 - October 31, 2014

@ Mentions

833 total followers

@majesticstar777 Majestic Star Casino

48 connections made in this time period

88

Messages Sent

108

Messages Received

111

New Followers

45

Clicks

You Followed

23

Retweets

0 25

Measure how you're conversing with your audience MY SOCIAL SCORES

INFLUENCE 78

ENGAGEMENT 66

80 70 60

TWEETING BEHAVIOR

Conversation 66%

Updates 34%

New Contacts 28%

Existing 72%

50

Oct 6

Oct 13

Oct 20

Oct 27

Learn more about your audience to shape your messaging & campaigns BY AGE RANGE

BY GENDER

18-20

75%

21-24

MALE FOLLOWERS

25-34 35-44

25%

45-54

FEMALE FOLLOWERS

55-64 65+

Measure performance on your outbound tweets DAILY INTERACTIONS

@MENTIONS 88

RETWEETS 25

15

OUTBOUND TWEET CONTENT

76

Plain Text

10

0

Links to Pages

5

32 0 Oct 6

Oct 13

Oct 20

Oct 27

Photo Links


MAJESTIC STAR CASINO

CELEBRATED POSTS: BOOSTED-POST STRATEGY: BUFFET From October’s boosted strategy this is the last category: Passport’s Buffet. This was a great post that highlights an aspect of the brand that Majes3c doesn’t usually adver3se to its fans. Facebook fans generally enjoy the dining aspect of brand, and it shows through engagement levels. This post received 186 total likes, 9 comments and 3 shares, with 46 post clicks.


MAJESTIC STAR CASINO

CELEBRATED POSTS: BOOSTED-POST STRATEGY: GAMING During October No Limit con3nued with the boosted-­‐post strategy but with shareable images created by No Limit. This post is a cheeky way to highlight that winning feeling you get at a casino. Fans reacted well with a high level of engagement. This post received 121 total likes, no comments and 3 shares.


MAJESTIC STAR CASINO

CELEBRATED POSTS: BOOSTED-POST STRATEGY: GAMING As part of the boosted strategy proposed by No Limit, these posts highlight the gaming aspect of the brand through shareable images. This post received 123 total likes, 3 comments and 3 shares.


MAJESTIC STAR CASINO

NLA SHAREABLES: OCTOBER 2014: 10.3

10.17

10.10


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