Small Business Resource Guide

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Small Business Resource Guide

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A Special Resource Provided to You by the Office of Diversity and Inclusion of The American Institute of Architects

CONTACTS TO CONTRACTS

Small Business Resource Guide CONTACTS TO CONTRACTS 2010 Edition

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Small Business Resource Guide CONTACTS TO CONTRACTS 2010 Edition


Production Team: Diversified Search Odgers Berndtson, Edie Fraser and Lorena Soto GutiÊrrez Design: Fiorella Gil, Eric Washington Š2010 American Institute of Architects ISBN 978-1-4507-1978-051995


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Introduction The American Institute of Architects (AIA) and its Office of Diversity and Inclusion are pleased to offer this business guide as a resource along with a series of Diversity and Inclusion Conferences to help you understand and leverage business opportunities and available resources to support entrepreneurs. Our goal is to share information about resources within the government and diverse organizations, enabling your business dreams to be realized. The AIA is pleased to offer resources. For more than 120 years, AIA Contract Documents has been the mainstay of the construction industry featuring a comprehensive suite of contractual documents that address the full spectrum of design and construction projects, large and small. So, now, focus on small business resources and know we stand ready to help. Consider how many free resources— information and individuals—there are to assist you. From SBA and GSA to HUD and EPA, our government offers a host of tools which can be used. Organizations from SCORE to NOMA offer their assistance to you as Stacy Bourne

Co-Chair Diversity Council Senior Director, Florida/ Caribbean Region AIA National Board

well. Do you want to do business overseas? Did you know that SCORE will help you write a business plan and give you free counsel? Learn why a business plan is important and the preparation needed the components of a business plan, and how to put it all together with supporting documentation. Gaining access to services from the government can mean significant value, even revenue for your firm. You may wish to get certified as a government contractor if you are not. Can I get certified as a government contractor? How can I get my business certified as a woman or minority owned firm? We are here to serve you. AIA commits to diversity. We want to help our members grow your firms. Sherry Snipes

Director, Diversity and Inclusion

The American Institute of Architects

1735 New York Ave., NW • Washington D.C. 20006 1-800-AIA-3837 or 202-626-7300 • www.aia.org/diversity


This Small Business Resource Guide is filled with information about resources, including information from government and many organizations and entities. The resource book contains a quantity of public information, resource web sites, and practical tips. There is a comprehensive table of contents and index. The authors used best efforts to gain comprehensive information and present it for your use. AIA and the authors do not guarantee the accuracy or completeness of all the copy. There may be omissions or corrections and we welcome your comments and recommendations. The intent is to publish a second edition. The first edition should prove valuable. Please forward any questions, feedback or comments to diversityandinclusion@aia.org.


What’s In This Guide? You will want to know how to get counsel on different issues. For example, once you complete the detailed and lengthy certification process for becoming a qualified government contractor, your business must then invest time and resources on an ongoing basis to: What resources can we get from the Small Business Administration? Other agencies? How do we access answers to key issues? Where is the support for Sustainability? Is there any business assistance in my area? Yes, government has regional and local offices and small business can get licenses and certifications at the local and state levels. This guide is about growing your business or architectural firm. Locate information and potential buyers of your services. Learn how to get contacts. Work as a subcontractor to a larger company that acts as the prime contractor or learn how you as a small business can get invaluable information and resources. If you master the learning process and use key resources, you should find that the rewards can be significant and prove a strength to your ROI. For example, federal, state, and local government agencies buy everything including your services. Think new markets. The key is to determine which government agencies offer you help such as GSA or DOD or HUD and GSA in your area or those who may buy the services that your firm sells. From this information, you will focus on better resources. Focus on your important business niche and prioritize your marketing strategy and access to resources and information. Consider attending educational sessions. Schedule appointments and attend contracting sessions. Network and build partnerships. Determine who, why and when, will help you gain more business. Once you have confirmed that

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what’s in this guide?

the government resources can help you, take advantage of what you can do and who can help you. Actually you may begin the registration process. Decide how to get help. Identify viable government markets for your services and get in the registration forms, it is now time to begin researching and pursuing sales contracts. Local GSA and SBA contacts can help you. Your local Procurement Techincal Assistance Centers can be a valuable source of guidance.


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Table of Contents Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii What’s In This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii [1] Small Business Administration (SBA). . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1 SBA: The Lead with Resources for Small Businesses . . . . . . . . . 3 1.2 Financial Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 1.3 Office of Advocacy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 1.4 Office of Capital Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 1.5 Office of Entrepreneurial Development . . . . . . . . . . . . . . . . . . . 9 1.6 Office of Government Contracting and Business Development. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 1.7 Office of International Trade . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 1.8 Office of Native American Affairs . . . . . . . . . . . . . . . . . . . . . . . 13 1.9 Office of Veterans Business Development . . . . . . . . . . . . . . . . . 15 1.9.1 Veterans Business Outreach Program. . . . . . . . . . . . . . . 15 1.9.2 Services Provided by the Centers. . . . . . . . . . . . . . . . . . 15 1.10 Office of Women’s Business Ownership . . . . . . . . . . . . . . . . . . 16 1.11 SCORE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 1.11.1 Business Advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 1.11.2 Mentors by Industry. . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 1.12 Small Business Development Centers (SBDCs) . . . . . . . . . . . . 19 [2] OSDBU’s: Government Advocates for Small Businesses . . . . . . . . . 2.1 OSDBU’s: An Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.2 General Service Administration (GSA). . . . . . . . . . . . . . . . . . . 2.3 Housing and Urban Development (HUD) OSDBU. . . . . . . . . 2.3.1 General Contracting Information . . . . . . . . . . . . . . . . . 2.3.2 Contracting Opportunities Information. . . . . . . . . . . . . 2.3.3 Types of Contracts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3.4 HUD Contracting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.4 U.S. Department of Commerce (DOC) OSDBU. . . . . . . . . . . 2.4.1 Minority Business Development Agency. . . . . . . . . . . .

23 25 27 29 31 31 32 35 35 35


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2.5

2.6 2.7

2.8

U.S. Department of Defense (DOD) OSBU. . . . . . . . . . . . . . . 2.5.1 DOD OSDBU Office . . . . . . . . . . . . . . . . . . . . . . . . . . 2.5.2 DOD Small Business Specialists. . . . . . . . . . . . . . . . . . 2.5.3 DOD Contracting Opportunities . . . . . . . . . . . . . . . . . U.S. Department of State OSDBU . . . . . . . . . . . . . . . . . . . . . . 2.6.1 Facilities Design and Construction Division . . . . . . . . . 2.6.2 The Contracting Process. . . . . . . . . . . . . . . . . . . . . . . . . U.S. Department of Transportation (DOT) OSDBU . . . . . . . . 2.7.1 OSDBU Division Overview. . . . . . . . . . . . . . . . . . . . . . 2.7.2 DOT’s Subcontracting Initiatives. . . . . . . . . . . . . . . . . . 2.7.3 DOT’s OSDBU Financial Assistance . . . . . . . . . . . . . . 2.7.4 Regional Partnerships Division . . . . . . . . . . . . . . . . . . . 2.7.5 SBTRCs Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . U.S. Environmental Protection Agency (EPA) OSDBU. . . . . . 2.8.1 OSBP Direct Team . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.8.2 OSBP DBE Program. . . . . . . . . . . . . . . . . . . . . . . . . . . 2.8.3 Minority Academic Institutions Program. . . . . . . . . . . 2.8.4 Asbestos and Small Business Ombudsman . . . . . . . . . .

37 37 37 38 41 42 44 45 46 47 47 48 49 50 50 51 53 53

[3] Other Resources (Examples). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 3.1 Business.gov. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 3.2 U.S. Bureau of Labor Statistics . . . . . . . . . . . . . . . . . . . . . . . . . 60 3.3 U.S. Patent and Trademark Office . . . . . . . . . . . . . . . . . . . . . . . 62 3.4 USABizMart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 3.5 usa.gov. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 3.6 Private Sector Resources are Numerous: Two Examples . . . . . . 64 [4] Certifications for Small Businesses . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 4.1 8(a) Business Development Program Certification . . . . . . . . . . 71 4.2 GSA Certification and GSA Schedules. . . . . . . . . . . . . . . . . . . 73 4.2.1 GSA Certifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 4.2.2 GSA Schedules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 4.3 HUBZone Empowerment Contracting Program. . . . . . . . . . . . 78 4.4 Service Disabled/Veteran Owned. . . . . . . . . . . . . . . . . . . . . . . . 79 4.5 Small Disadvantaged Business (SDB) Program Certification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 4.6 National Minority Supplier Development Council Certification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81


table of contents

4.7 4.8 4.9 4.10

Women’s Business Enterprise National Council’s Certification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Small Business Certification Overall . . . . . . . . . . . . . . . . . . . . . State Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . State Directory on Contracts, Procurement and Certifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

83 85 86 89

[5] Access to Capital for Small Businesses. . . . . . . . . . . . . . . . . . . . . . . . . 107 5.1 SBA Finance Start Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 5.1.1 SBA’s Bonding Programs. . . . . . . . . . . . . . . . . . . . . . . 110 5.1.2 SBA’s Business Loans. . . . . . . . . . . . . . . . . . . . . . . . . . 110 5.1.3 SBA’s Investments Programs . . . . . . . . . . . . . . . . . . . . 111 5.2 SBA’s Loan Programs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 5.2.1 7(a) Loan Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 5.2.2 SBA CAPLines Loan Program . . . . . . . . . . . . . . . . . . 115 5.2.3 SBA CDC/504 Loan Program. . . . . . . . . . . . . . . . . . . 116 5.2.4 SBA Community Adjustment and Investment Programs (CAIP). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 5.2.5 SBA Disaster Assistance Loan Program . . . . . . . . . . . 118 5.2.6 SBA Micro-Loan Program . . . . . . . . . . . . . . . . . . . . . 119 5.3 Organizations and Online Resources – Examples . . . . . . . . . . 120 5.3.1 iBank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 5.3.2 Make Mine a Million $ Business. . . . . . . . . . . . . . . . . 121 5.3.3 Minority Business Development Agency (MBDA). . . . 122 5.3.4 National Minority Supplier Development Council, Inc. (NMSDC) . . . . . . . . . . . . . . . . . . . . . . . 123 5.3.5 National Venture Capital Association . . . . . . . . . . . . . 123 5.3.6 National Association of Development Companies (NADCO). . . . . . . . . . . . . . . . . . . . . . . . . 124 5.3.7 National Association of Government Guaranteed Lenders. . . . . . . . . . . . . . . . . . . . . . . . . . . 125 5.3.8 Springboard Enterprises. . . . . . . . . . . . . . . . . . . . . . . . 125 [6] Going Global and Exporting Services and Products . . . . . . . . . . . . 6.1 Government Global Resources for Small Businesses . . . . . . . 6.1.1 Department of Commerce – International Trade Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.1.2 Export Import Bank of the U.S. . . . . . . . . . . . . . . . . . 6.1.3 New Export Initiative. . . . . . . . . . . . . . . . . . . . . . . . . .

127 131 131 133 135

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6.2

6.3

6.1.4 SBA’s Office of International Trade . . . . . . . . . . . . . . . 6.1.5 STAT – USA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.1.6 Trade Compliance Center . . . . . . . . . . . . . . . . . . . . . . 6.1.7 U.S. Agency for International Development . . . . . . . . 6.1.8 U.S. Chamber of Commerce. . . . . . . . . . . . . . . . . . . . . 6.1.9 U.S. Department of State. . . . . . . . . . . . . . . . . . . . . . . 6.1.10 U.S. Export Assistance Centers . . . . . . . . . . . . . . . . . . 6.1.11 U.S. Council for International Business . . . . . . . . . . . . 6.1.12 CIA World Fact-Book . . . . . . . . . . . . . . . . . . . . . . . . Private Global Resources for Small Businesses. . . . . . . . . . . . . 6.2.1 EC21 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.2.2 Export-U.com. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.2.3 Federation of International Trade Associations . . . . . . 6.2.4 Global Sources.com . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.2.5 International Trade Centre. . . . . . . . . . . . . . . . . . . . . . 6.2.6 Small Business Exporters Association . . . . . . . . . . . . . 6.2.7 Trade Easy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.2.8 World Chambers Network . . . . . . . . . . . . . . . . . . . . . 6.2.9 World Trade Centers Association. . . . . . . . . . . . . . . . . Going Global Example for AIA. . . . . . . . . . . . . . . . . . . . . . . .

138 139 139 140 141 143 144 144 146 146 146 147 147 148 149 149 150 150 151 152

[7] Going Green and Sustainability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 7.1 7.2 7.3

AIA’s 2030 Commitment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Climate Change and Green Design. . . . . . . . . . . . . . . . . . . . . Why Green Building? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.3.1 Starting a Green Business. . . . . . . . . . . . . . . . . . . . . . 7.3.2 Environmentally Friendly Business Practices . . . . . . . 7.3.3 Green Purchasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.3.4 Sustainable Business. . . . . . . . . . . . . . . . . . . . . . . . . . . 7.3.5 Green Business Practices . . . . . . . . . . . . . . . . . . . . . . . 7.3.6 Green Business Alliance. . . . . . . . . . . . . . . . . . . . . . . . 7.3.7 AIA Salutes the Committee on the Environment (COTE). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.3.8 AIA Salutes U.S. Green Building Council (USGBC). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.3.9 Successful Green Small Businesses, examples. . . . . . . .

155 156 157 158 159 161 169 170 170

171 173 177

[8] Organizations for Small Businesses (Examples) . . . . . . . . . . . . . . . 179 8.1 Small Businesses – Examples. . . . . . . . . . . . . . . . . . . . . . . . . . 181


table of contents

8.2

8.3

8.1.1 Association of Small Business Development Centers. . . 8.1.2 National Association for the Self Employed. . . . . . . . 8.1.3 National Business Association . . . . . . . . . . . . . . . . . . . 8.1.4 National Federation of Independent Business. . . . . . . 8.1.5 National Small Business Association. . . . . . . . . . . . . . 8.1.6 SCORE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.1.7 The United States Association for Small Business and Entrepreneurship. . . . . . . . . . . . . . . . . . . . . . . . . . 8.1.8 United States Chamber of Commerce . . . . . . . . . . . . 8.1.9 World Trade Centers Association. . . . . . . . . . . . . . . . . Women Entrepreneur Organizations – Examples. . . . . . . . . . 8.2.1 American Business Women’s Association. . . . . . . . . . . 8.2.2 Association of Women’s Business Centers . . . . . . . . . . 8.2.3 Center for Women’s Business Research . . . . . . . . . . . . 8.2.4 Committee of 200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.2.5 Count-Me-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.2.6 Enterprising Women . . . . . . . . . . . . . . . . . . . . . . . . . . 8.2.7 eWomen Network.com. . . . . . . . . . . . . . . . . . . . . . . . . 8.2.8 Globe Women – Global Summit of Women. . . . . . . . 8.2.9 LATINA Style Magazine. . . . . . . . . . . . . . . . . . . . . . . 8.2.10 National Association of Women Business Owners . . . 8.2.11 National Women Business Owners Corporation. . . . . 8.2.12 National Women’s Business Council . . . . . . . . . . . . . . 8.2.13 Organization of Women in International Trade. . . . . . 8.2.14 U.S. Women’s Chamber of Commerce. . . . . . . . . . . . . 8.2.15 Women Impacting Public Policy . . . . . . . . . . . . . . . . . 8.2.16 Women Presidents’ Organization. . . . . . . . . . . . . . . . . 8.2.17 Women’s Business Enterprise National Council . . . . . 8.2.18 Women’s Leadership Exchange . . . . . . . . . . . . . . . . . . Specialized Women’s Organizations – Examples. . . . . . . . . . . 8.3.1 Asian Women In Business. . . . . . . . . . . . . . . . . . . . . . 8.3.2 National Association for Female Executives. . . . . . . . . 8.3.3 National Association of Black Women in Construction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.3.4 National Association of Women in Construction . . . . 8.3.5 The International Alliance for Women. . . . . . . . . . . . . 8.3.6 Women Builders Council . . . . . . . . . . . . . . . . . . . . . . 8.3.7 Women Construction Owners & Executives. . . . . . . .

181 182 182 183 183 184 185 187 187 188 188 188 189 189 190 190 191 191 192 193 193 194 194 195 195 196 196 197 198 198 198 198 199 200 201 202

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8.4

8.5

8.3.8 Commercial Real Estate Women Network (CREW Network). . . . . . . . . . . . . . . . . . . . . . . . . . . . Minority Business Organizations – Examples. . . . . . . . . . . . . 8.4.1 Asian Chamber of Commerce. . . . . . . . . . . . . . . . . . . 8.4.2 Latin Business Association. . . . . . . . . . . . . . . . . . . . . . 8.4.3 National Black Business Council . . . . . . . . . . . . . . . . . 8.4.4 National Black Chamber of Commerce. . . . . . . . . . . . 8.4.5 National Council of Asian-American Business Associations. . . . . . . . . . . . . . . . . . . . . . . . . . 8.4.6 National Minority Business Council, Inc. . . . . . . . . . . 8.4.7 National Minority Supplier Development Council . . . 8.4.8 U.S. Hispanic Chamber of Commerce. . . . . . . . . . . . . 8.4.9 U.S. Pan Asian Chamber of Commerce. . . . . . . . . . . . Architecture Organizations – Examples . . . . . . . . . . . . . . . . . 8.5.1 American Architectural Foundation. . . . . . . . . . . . . . . 8.5.2 American Indian Council of Architects and Engineers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.5.3 American Institute of Architecture Students. . . . . . . . 8.5.4 American Society of Landscape Architects . . . . . . . . . 8.5.5 Architecture and Design Education Network . . . . . . . 8.5.6 Architecture for Humanity. . . . . . . . . . . . . . . . . . . . . . 8.5.7 Association of Architecture Organizations. . . . . . . . . . 8.5.8 Architectos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.5.9 Association of Collegiate Schools of Architecture. . . . 8.5.10 National Organization of Minority Architects. . . . . . . 8.5.11 National Council of Architectural Registration Boards . . . . . . . . . . . . . . . . . . . . . . . . . . .

202 203 203 203 203 204 204 205 205 206 207 208 208 208 209 209 210 210 211 211 212 213 214

[9] Small Businesses Quick Facts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 [10] AIA Diversity and Inclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 [11] U.S. Senate and U.S. House of Representatives on Small Business. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233 11.1 U.S. Senate Committee on Small Business & Entrepreneurship. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 11.2 U.S. House of Representatives Small Business Committee. . . . 235 [12] Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237


[1] Small Business Administration



SMALL BUSINESS ADMINISTRATION

1.1  SBA: The Lead with

Resources for Small Businesses The U.S. Small Business Administration (SBA) was created in 1953 as an independent agency of the federal government to aid, counsel,

assist and protect the interests of small business concerns, to preserve free competitive enterprise and to maintain and strengthen the overall economy of our nation. We recognize that small business is critical to our economic recovery and strength, to building America’s future, and to helping the United States compete in today’s global marketplace. Although SBA has grown and evolved in the years since it was established in 1953, the bottom line mission remains the same. The SBA helps Americans start, build and grow businesses. Through an extensive network of field offices and partnerships with public and private organizations, SBA delivers its services to people throughout the United States, Puerto Rico, the U. S. Virgin Islands and Guam.

Local Assistance (http://www.sba. gov/localresources/index.html) Business guidance and support is crucial to increasing your odds of long-term success. You will find counseling, training and business development specialists providing free and low-cost services in your area.

SBA Programs www.sba.gov/aboutsba/ sbaprograms/index.html Technical Assistance (Training & Counseling) ›› Entrepreneurial Development ›› Office of Entrepreneurship Education ›› Native American Affairs ›› SBDCs ›› SCORE ›› Small Business Training Network ›› Womens Business Ownership ›› International Trade Financial Assistance ›› Loan Programs ›› Specialty Loan Programs ›› Financial Assistance ›› Investment Division ›› Surety Guarantees ›› International Trade Contracting Assistance ›› Government Contracting/BD ›› Government Contracting ›› Size Standards ›› Surety Guarantees ›› Technology (SBIR/STTR) Disaster Assistance Recovery ›› Disaster Assistance Special Interests ›› Women ›› Veterans ›› Native Americans ›› Opportunity Gaps ›› Young Entrepreneurs ›› International Trade Advocacy, Laws & Regulations ›› Advocacy ›› Ombudsman Civil Rights Compliance – CRC ›› English

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Contracting Opportunities SBA Program Office The world’s largest buyer of goods and services is the Federal Government, with purchases totaling more than $425 billion per year. The government especially encourages small businesses to bid on contracts for some of these needs. In fact, Federal agencies are required to establish contracting goals, with at least 23 percent of all government buying targeted to small firms. Selling to the Federal Government can provide significant revenues for your business— and the process is not as complicated as you may think. This section provides information that can help you position your company for contracting opportunities. It will help you understand the basics of selling to the government, show you how to get started and pursue opportunities, and provide resources that will give you the knowledge and skills you need to help you succeed. Just click on the link “For Small Business Owners.” Government/contracting officials and others who want to learn more about policies, regulations, or size standards should click on the link “For Government/Contracting Officials.” http:// www.sba.gov/contractingopportunities/ Website Resources index.html Federal Contracting The Federal Government has strict guidelines regulating its purchase of goods and services. Small businesses must meet certain qualifications, and government contracting officials use standardized procedures. http://www.sba.gov/contractingopportunities/owners/index.html

Tools The SBA provides you with a wealth of information unique to small business through monthly chat events, electronic newsletters, podcasts and a myriad of business resources to support your business needs. http://www.sba.gov/tools/index. html

Contracting for Small Business Owners As a small business owner seeking to sell to the government, you first have to understand how the contracting process works, determine whether your business qualifies, and decide whether government contracting is right for you. Then you’re ready to take the steps necessary to get started and pursue opportunities.


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Contracting Databases SBA maintains a number of databases that serve as “clearinghouses” for Federal agencies and potential contractors. Central Contractor Registration (CCR). This is the primary source that Federal agencies use to learn about prospective vendors. Federal Business Opportunities (FedBizOpps). FedBizOpps is a comprehensive listing of all government procurement opportunities over $25,000. Federal Supply Schedules. Federal agencies and state and local governments use the General Services Administration (GSA) schedules, through which the government realizes economies of scale by centralizing the purchase of certain kinds of products and services. Customers can search for and order services and products using the GSA Advantage!™ online ordering system. Subcontracting (SUB-Net). Prime contractors post subcontracting opportunities on SUB-Net, which is used by Federal agencies, state and local governments, nonprofit organizations, colleges and universities, and foreign governments to identify small businesses.

Technology Resources Network (TECH-Net) The Technology Resources Network, the gateway for technology information and resources for and about small high-tech businesses, is a search engine for researchers, scientists, and state, Federal and local government officials, and a marketing tool for small firms. TECH-Net also contains an abstract description of every award made under both the SBIR and STTR programs.

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1.2  Financial Assistance Website:  www.sba.gov Address:  409 3rd St. SW/MC 7021 Washington, DC 20024

SBA provides a number of financial assistance programs for small businesses that have been specifically designed to meet key financing needs, including: Guaranteed Loan Programs (Debt Financing): SBA does not make direct loans to small businesses. Rather, SBA sets the guidelines for loans, which are then made by its partners (lenders, community development organizations, and micro lending institutions). SBA guarantees that these loans will be repaid, thus eliminating some of the risk to the lending partners. So when a business applies for an SBA loan, it is actually applying for a commercial loan, structured according to SBA requirements with an SBA guaranty. (For more information, go to Guaranteed Loan Programs (www.sba.gov/financialassistance/borrowers/guaranteed/index.html). Bonding Program (Surety Bonds): SBA’s Surety Bond Guarantee (SBG) Program helps small business contractors who cannot obtain surety bonds through regular commercial channels. A surety bond is a three-party instrument between a surety (someone who agrees to be responsible for the debt or obligation of another), a contractor and a project owner. The agreement binds the contractor to comply with the terms and conditions of a contract. If the contractor is unable to successfully perform the contract, the surety assumes the contractor’s responsibilities and ensures that the project is completed. Through the SBG Program, SBA makes an agreement with a surety guaranteeing that SBA will assume a percentage of loss in the event the contractor should breach the terms of the contract. SBA’s guarantee gives sureties an incentive to provide bonding for eligible contractors, thereby strengthening a contractor’s ability to obtain bonding and greater access to contracting opportunities for small businesses. SBA can guarantee bonds for contracts up to $5 million, covering bid, performance and payment bonds, and in some cases up to $10 million for cer-


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tain contracts. (For more information, go to Bonding Program (www.sba. gov/financialassistance/borrowers/surety/index.html) Venture Capital Program (Equity Financing): SBA’s Small Business Investment Company (SBIC) Program is a public-private investment partnership through which SBA provides venture capital to small businesses. SBICs are privately owned and managed investment funds, licensed and regulated by the SBA. With the private capital they raise and with funds borrowed at favorable rates through SBA, SBICs provide financing in the form of debt or equity to small businesses. SBICs are similar to venture capital, private equity and private debt funds in terms of how they operate and their ultimate objective to generate high returns for their investors. However, unlike those funds, SBICs limit their investments to qualified small business concerns as defined by SBA regulations. (For more information, go to Venture Capital Program, www.sba.gov/ financialassistance/borrowers/vc/index.html)

1.3  Office of Advocacy Website:  www.sba.gov/advo Address:  409 3rd St. SW Washington, DC 20024 Phone: (202) 205-6533 E-mail: advocacy@sba.gov

The Office of Advocacy was created within the U.S Small Business Administration to protect, strengthen and effectively represent the nation’s small businesses within the federal government’s legislative and rule-making processes. The Office of Advocacy works to reduce the burdens that federal policies impose on small firms and maximize the benefits small businesses receive from the government. Advocacy’s mission, simply stated, is to encourage policies that support the development and growth of American small business.

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America’s small businesses—some 25 million strong—are the strength of our nation’s economy. They account for 50 percent of the country’s private nonfarm gross national product, create between 60 and 80 percent of the net new jobs and are 13 to 14 times more innovative per employee than large firms are. Despite their importance to the economy, small businesses are heavily burdened by the costs of government regulation and excessive paperwork. Advocacy research shows that firms with fewer than 20 employees annually spend 45 percent more per employee than larger firms do to comply with federal regulations.

1.4  Office of Capital Access Address:  409 3rd St. SW Washington, DC 20024

(See chapter “Access to Capital for Small Businesses”) The Office of Capital Access is in the final process of centralizing all loan making, servicing, liquidation, and guaranty purchase functions for both 7(a) and 504 from district offices into existing loan centers under the central office’s direct management. SBA is doing the same for Disaster servicing and liquidation, also managed by Capital Access. With centralized loan making and backroom functions, SBA has better internal controls over the process; can ensure consistent application of policies and procedures; can monitor, maintain, and manage performance and turnaround times; and can eliminate duplication and redundancy. It can also make more objective lending determinations without the potential conflict of interest inherent in balancing loan program marketing/promotion against credit decisions.


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1.5  Office of Entrepreneurial Development Website: www.sba.gov/ed Address:  409 3rd St. SW/MC 7611 Washington, DC 20024

The Office of Entrepreneurial Development’s mission is to help small businesses start, grow, and compete in global markets by providing quality training, counseling, and access to resources.

Business Tools SBDCs are located throughout the nation. Visit the following website to browse your closest SBDC: http://www.sba.gov/aboutsba/ sbaprograms/ sbdc/sbdclocator/ SBDC_LOCATOR.html

The Office of Entrepreneurial Development (OED) oversees a network of programs and services that support the training and counseling needs of small business. It is SBA’s technical assistance arm with resource partners located throughout the country. OED is also responsible for much of the content within SBA’s website, especially as it relates to starting and growing a business, online training and information resources.

The Office of Entrepreneurship Education provides entrepreneurial information and education, resources and tools to help small businesses succeed. The office is an integral component of Entrepreneurial Development’s network of training and counseling services. The Office of Small Business Development Centers (SBDC) provides management assistance to current and prospective small business owners. SBDCs offer one-stop assistance to individuals and small businesses by providing a wide variety of information and guidance in central and easily accessible branch locations. The program is a cooperative effort of the private sector, the educational community and federal, state and local governments and is an integral component of Entrepreneurial Development’s network of training and counseling services. SCORE, the comprehensive small business counseling service falls under this office and also acts independently. (See 1.11, page 17).

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1.6  Office of Government Contracting and Business

Development

Website:  www.sba.gov/gcbd Address:  409 3rd St. SW/MC 6100 Washington, DC 20024 Phone:  (202) 205-6459

This office helps enhancing the effectiveness of small business programs by working with Government Contracting and Business Development (GC/ BD) program offices and others to develop policies, regulations, and statutory changes. Some of the programs administered by the Office of Government Contracting and Business Development (GC&BD) are: ``

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Government Contracting: The Office of Government Contracting (GC) advocates on behalf of small disadvantaged and women-owned businesses to increase their share of awarded federal contracts and large prime subcontracts. GC oversees the following programs: Prime Contracts, Procurement Breakout, Subcontracting Assistance, Size Determinations, Natural Resources Sales, and Certificate of Competency. Office of Federal Contract Assistance for Women Business Owners: Encourages Federal agencies to develop long-term comprehensive strategies that expand the office opportunities for women-owned small businesses in order to meet the five percent women-owned small business goal. The Office is responsible for encouraging Federal departments and agencies to: designate a senior acquisition official to identify and promote contracting opportunities for women-owned small businesses; require contracting officers, to the maximum extend practicable, to include women-owned small businesses in competitive acquisitions; implement mentor-protégé programs to include women-owned firms; offer industry-wide as well as industry specific outreach, training, and technical assistance programs for women-owned small businesses; and require agencies that fail to meet their goals to establish an action plan to increase participation in the future. Business Development: Provides marketing, managerial, technical, and procurement assistance to eligible businesses through two principal programs: Business Development, which encompasses the 8(a) program, the Mentor-Protégé program, and Management and Technical Assistance.


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``

Office of Policy, Planning, and Liaison: Coordinates with GC&BD program offices and others to develop and manage procurement policy issues. The office represents SBA at meetings with senior level officials in the Executive Branch, Congress, and the private sector on issues related procurement policy affecting small businesses. It recommends and participates in the preparation of interagency agreements and related policies and regulations. The office also carries out the duties of liaison with the Office of Federal Procurement Policy, the Civilian Agency Acquisition Council, the Defense Acquisition Regulatory Council, and industry associations. It also assists in the formulation of small business procurement policies as they relate to size standards, the Small Business Innovation and Research (SBIR) Program, and the Small Business Technology Transfer (STTR) Program. The office develops and coordinates, in conjunction with other SBA offices, requirements for research studies to strengthen the policies and operation of small business and minority business program. In addition, the office prepares congressional testimony for GC&BD, and evaluates all technical and policy studies, surveys, and reports. The Office of Policy, Planning, and Liaison is comprised of the Offices of Technology, Size Standards, and Policy and Research. ›› The Office of Technology strengthens and expands the competitiveness of U.S. small high technology research and development businesses in the federal marketplace through two programs: Small Business Innovation Research (SBIR) and Small Business Technology Transfer (STTR). ›› The Office of Size Standards reviews and establishes industry size standards. The office also considers requests from the public and other Federal agencies to establish or revise standards.

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HUBZone Empowerment Contracting: Designed to stimulate economic development and create jobs in urban and rural communities by providing contracting preferences to small businesses located in historically underutilized business zones. The program also includes lands within Indian Reservations. ›› Local Small Business Contacts ›› Business Development Specialists (BDS), located in SBA district offices: provide business development assistance to active 8(a) participants.

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››

››

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Procurement Center Representatives (PCR’s), located in area offices: review and evaluate the small business programs of federal agencies and assist small businesses in obtaining federal contracts and subcontracts. Commercial Market Representatives (CMR’s), located in area offices, assist small businesses in obtaining subcontracts by marketing small businesses and matching them with large prime contractors. Certificate of Competency Representatives (CoC’s), located in area offices: certify that one or more small business concerns possess the responsibility to perform a specific government procurement contract.

Other SBA Resources: A variety of SBA resource partners are available to assist you. Among others are the Small Business Development Centers (SBDC’s) (http://www.sba.gov/sbdc/), described earlier in this section, which provide management assistance to current and prospective small business owners, the One Stop Capital Shops (OSCS), which offer assistance to small businesses in locations in distressed areas, and the Business Information Centers (BICs) (http://www.sba.gov/aboutsba/sba programs/obci/index.html), which make available services and tools to small businesses for small businesses, including the latest computer hardware and technology, reference materials, and training equipment.

1.7  Office of International Trade Website:  www.sba.gov/internationaltrade Address:  409 3rd St. SW Washington, DC 20024

(See chapter “Going Global and Exporting Services and Products) The mission of SBA’s Office of International Trade is to enhance the ability of small businesses to compete in the global marketplace; facilitate access to capital to support international trade; ensure that the interests of small business are considered and reflected in trade negotiations; and support and contribute to the U.S. Government’s international agenda.


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1.8  Office of Native American Affairs Website:  www.sba.gov/naa Address:  409 3rd St. SW/MC 7120 Washington, DC 20024 Phone:  (202) 205-6605

The Office of Native American Affairs is located in the Small Business Administration’s headquarters in Washington, DC. It’s goal is to promote and support Native American entrepreneurs. The Office engages in numerous outreach activities including tribal consultations, development and distribution of promotional materials, attendance and participation in national economic development conferences.

Projects The Office of Native American Affairs manages a variety of projects each year to meet its stated mission and goals. Native American Veteran’s Outreach Initiative http://www.sba. gov/aboutsba/sbaprograms/naa/ projects/ONAA_PROJ_VETRANS_ OUTREACH.html The U.S. Small Business Administration (SBA), through its Office of Native American Affairs (ONAA) in cooperation with the Office of Veterans Business Development (OVBD), is implementing a new Veteran’s Native American pilot project will provide the Native American veteran community with outreach and education. The project will also assess and determine the need for further targeted outreach. The Office of Native American Affairs is proud to work with Heritage Global

Native American Business Owners Native American Small Business Primer http://app1.sba.gov/training/na_primer

The SBA provides online media resources for Native American Small business Owners. Locating Native American Small Businesses To find Native American owned firms, use the Central Contractor Registration (CCR) database. For those of you who are familiar with SBA’s PRONET, as of 1/1/04, the PRO-Net search capability has become the Dynamic Small Business Search function in CCR. For more information view: http://pro-net.sba.gov ›› Go to Central Contractor Registration: http:// www.ccr.gov ›› Click on the “Small Business” link. ›› Click on “Dynamic Small Business Search.” ›› Click on the criteria for your search. ›› (“Native American” is located in the “Other Ownership Data” section). ›› Click on the search button.

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Solutions on this important project which officially began on October 6th, 2009. Heritage Global Solutions, a Native American Service Disabled Veteran owned company based in Glendale CA, has extensive expertise in project development and outreach to the target population. e200 Native America http://www.sba.gov/e200 The expansion of e200 to Native American communities coincides with the President’s appearance before Tribal Leaders, during which he promised that the Administration would work with the Native American community to build economic prosperity. The nine-month training includes approximately 100 hours of classroom time per participant and provides the opportunity for small business owners to work with experienced mentors, attend workshops and develop connections with their peers, city leaders, and financial community. As the President acknowledged that some of the reservations face unemployment of up to 80 percent and roughly a quarter of all Native Americans live in poverty, he stated his commitment to being “full partners in the American economy … so [their] children and … grandchildren can have an equal shot at pursuing the American Dream.” The expansion of e200 is part of the Administration’s pledge to achieve these goals. SBA Emerging 200 Initiative http://www.youtube.com/watch?v=HFq8IvqC8F8 The goal of the SBA Emerging 200 Initiative is to identify 200 inner-city businesses across the country that show a high potential for growth—and to provide them the network, resources and motivation required to build a sustainable business of size and scale. The initiative will run executive training series in a number of urban areas and Native American communities during the 2010 cycle. Since its inception, e200 has identified business owners across the country who show a high potential for growth in underserved markets—and provided them with the training, networking, resources and motivation required to expand operations and create jobs.


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1.9  Office of Veterans Business Development Website:  www.sba.gov/vets Address:  409 3rd St. SW MC 7650 Washington, DC 20024 Phone:  (202) 205-6773

SBA’s Office of Veterans Business Development is the liaison between the Veterans business community; for policy analysis and reporting; for acting as an Ombudsman for Veterans in Small Business Administration programs, for providing business training, counseling and assistance, and for overseeing the Federal procurement programs for Veteran and Service-Disabled VeteranOwned small businesses. 1.9.1  Veterans Business Outreach Program

The Veterans Business Outreach Program (VBOP) is designed to provide entrepreneurial development services such as business training, counseling and mentoring, and referrals for eligible veterans owning or considering starting a small business. The SBA has eight organizations participating in this cooperative agreement and serving as Veterans Business Outreach Centers (VBOC). 1.9.2  Services Provided by the Centers

Pre-Business Plan Workshops: VBOCs conduct entrepreneurial development workshops dealing specifically with the major issues of self-employment. An important segment of these workshops entails the usage of the Internet as a tool for developing and expanding businesses. Each client is afforded the opportunity to work directly with a business counselor. Concept Assessments: VBOCs assist clients in assessing their entrepreneurial needs and requirements. Business Plan Preparations: VBOCs assist clients in developing and maintaining a five-year business plan. The business plan includes: legal, equipment requirements and costs, organizational structure, strategic plan, market analysis, and financial plan. Financial plans include financial projections, budget projections, and funding requirements.

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Comprehensive Feasibility Analysis: VBOCs provide assistance in identifying and analyzing the strengths and weaknesses of the business plan to increase the probability of success. The results of the analysis are utilized to revise the strategic planning portion of the business plan. Entrepreneurial Training and Counseling: VBOCs, working with other SBA resource partners, targets entrepreneurial training projects and counseling sessions tailored specifically to address the needs and concerns of the service-disabled veteran entrepreneur. Mentorship: VBOCs conducts on-site visits with clients to ensure adherence to their business plans. Additionally, VBOCs review monthly financial statements to determine whether a revision of the business plan is warranted or that desired results are being attained.

Women’s Resources The SBA offers specific resources for women through its major partners: ›› National Women’s Business Council (WBC) ›› Gateway for women-owned businesses selling to the government

Resources: ›› Association of Women’s Business Centers ›› Business Gateway ›› National Association of Women’s Business Owners ›› National Association for Female Executives ›› National Foundation of Women Business Owners ›› SBA Library ›› Free Online Courses ›› SCORE ›› Small Business Development Centers For more information visit: http://www.sba.gov/aboutsba/ sbaprograms/onlinewbc/resources/ index.html

Other Business Developmental Related Services: VBOCs also provide assistance and training in areas such as international trade, franchising, Internet marketing, accounting, etc.

1.10  Office of Women’s Business

Ownership

Website:  www.sba.gov/womeninbusiness Address: 409 3rd St. SW MC 7620 Washington, DC 20024 Phone:  (202) 205-6673 E-mail:  owbo@sba.gov

The Office of Women’s Business Ownership (OWBO) exists to establish and oversee a network of Women’s Business Centers (WBCs) throughout the United States and its territories. Through the management and technical assistance provided by the WBCs, entrepreneurs, especially women who are economically or socially disadvantaged, are


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offered comprehensive training and counseling on a vast array of topics in many languages to help them start and grow their own businesses.

1.11  SCORE Website:  www.score.org Address: 409 3rd St. SW 6th Floor Washington, DC 20024 Phone:  (1-800) 634-0245

Business Tools SCORE offers workshops, resource links and business templates to help you plan your business. http:// www.score.org/business_toolbox. html#TOPpubs/38378.htm#

SCORE’s 12,400 volunteer counselors have more than 600 business skills. Volunteers are working or retired business owners, executives and corporate leaders who share their wisdom and lessons learned in business. SCORE “Counselors to America’s Small Business” is a nonprofit association dedicated to educating entrepreneurs and helping small business start, grow and succeed nationwide. SCORE is a resource partner with the U.S. Small Business Administration (SBA). SCORE is headquartered in Herndon, VA and Washington, DC and has 364 chapters throughout the United States and its territories. Both working and retired executives and business owners donate time and expertise as business counselors. SCORE is America’s premier source of free and confidential small business advice for entrepreneurs. SCORE offers advice online and in-person at one of its offices nationwide. SCORE Locations SCORE maintains 364 Offices nationwide. SCORE’s website gives you the ability to search any geographical area accross the nation. SCORE’s website provides information on city, chapter and contact for each SCORE Office. http://www.score.org/ findscore/#TOP

1.11.1  Business Advice

Succeed with Useful Business Advise from a SCORE Mentor Would you know what to do if your competitor opened up shop across the street? Your product was featured on NBC’s Today Show? Or, what if your best employee just quit? Sometimes,

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Website Resources Starting Your Business: SCORE offers online workshops on business planning, making your business competitive and legal considerations. http://www.score.org/online_ workshops.html#TOP

an entrepreneur needs a sounding board with whom to discuss new business opportunities or looming problems. In just 60-seconds, you can find, develop and nurture a business mentor that will help you through the booms and busts of small business ownership.

0:60 | Figure Out What You Need Help With—and Yes, Everyone Needs Help from Time to Time. Pick out the top three challenges you or your business faces—and prioritize them in order of having the biggest impact on your business success.

0:46 | Carve Out Time in Your Busy Schedule to Devote to Meeting with a Business Mentor. It’s not easy for entrepreneurs to find time to meet with a mentor when so much is happening with the business that appears to be and maybe is, more pressing. But, in order to get help, you have to commit some of your time and energy to meeting with your mentor. It’s just like exercise—you’ll be glad that you did it and will feel energized when you finished. 0:38 | Find a Mentor you Click With. Visit www.score.org for an online, or “virtual,” mentor; select Ask SCORE. You will be prompted to ask a question, or enter a few keywords, to help you search for the online SCORE mentor with the expertise you need. When the results from the search are displayed, you can peruse their experience and, in many cases, view a biography that details career information, education and professional affiliations. Then, just select the mentor who best meets your needs. 0:20 | Ask Your Question. Now you have a chance to expand on or revise your business question based on learning a little bit more about the mentor you’ve chosen. Type in your question and click “send”. Your SCORE mentor will get back to you via email within 48 hours. You can search for different mentors to help you with different areas of your business and can send up to three messages to mentors each day from the SCORE Web site.


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0:11 | If Online Mentoring is Not for You, How-To Articles: Try Face-to-Face. Not every small business owner, or complex business question, can be Read how-to articles and ask a SCORE fielded properly online. Or, you might just mentor for small business advice to help you through every stage of your want that in-person contact to meet with business. consistently—or as needed—to bat around http://www.score.org/learning_ those new ideas. If this is the case, visit www. center.html#TOP score.org and select Find SCORE. Enter your zip code, city and state and search for a small business counseling office near you—there are 389 nationwide. Contact the office to set up an appointment and you’re on your way. Select a SCORE Mentor

1.11.2  Mentors by Industry

http://counseling.score. org/AvectraScore/secure/ SearchExpertise.aspx

SCORE volunteers are professionals with time-tested knowledge and expertise in many specialty areas. You can select up to 10 business industries from the list to the right on the SCORE Website and click the submit button. You will then be able to choose from a list of mentors to send your business question. You will be notified within 48 hours to login and review your mentor’s response.

1.12  Small Business Development Centers (SBDCs) Website:  www.sba.gov/sbdc Address:  409 3rd St. SW MC 7620 Washington, DC 20024 Phone:  (202) 205-7333

The U.S Small Business Administration (SBA) administers the Small Business Development Center Program to provide management assistance to current and prospective small business owners. SBDCs offer one-stop assistance to individuals and small businesses by providing a wide variety of information and guidance in central and easily accessible branch locations. The program is a cooperative effort of the private sector, the educational community and federal, state and local governments. It enhances economic

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Eligibility : Assistance from an SBDC is available to anyone interested in beginning a small business for the first time or improving or expanding an existing small business, who cannot afford the services of a private consultant.

Additional Information : In addition to the SBDC Program, the SBA has a variety of other programs and services available. They include training and educational programs, advisory services, publications, financial programs and contract assistance. The agency also offers specialized programs for women business owners, minorities, veterans, international trade and rural development. The SBA has offices located throughout the country. For the one nearest you, consult the telephone directory under “U.S. Government”, or call the Small Business Answer Desk at 1-800-8-ASK-SBA or (202) 205-7064 (fax). For the hearing impaired, the TDD number is (202) 205-7333.

development by providing small businesses with management and technical assistance. There are now 63 Lead Small Business Development Centers (SBDCs)—one in every state (Texas has four, California has six), the District of Columbia, Guam, Puerto Rico, Samoa and the U.S. Virgin Islands—with a network of more than 1100 service locations. In each state there is a lead organization which sponsors the SBDC and manages the program. The lead organization coordinates program services offered to small businesses through a network of subcenters and satellite locations in each state. Subcenters are located at colleges, universities, community colleges, vocational schools, chambers of commerce and economic development corporations. SBDC assistance is tailored to the local community and the needs of individual clients. Each center develops services in cooperation with local SBA district offices to ensure statewide coordination with other available resources.

Each center has a director, staff members, volunteers and part-time personnel. Qualified individuals recruited from professional and trade associations, the legal and banking community, academia, chambers of commerce and SCORE (the Service Corps of Retired Executives) are among those who donate their services. SBDCs also use paid consultants, consulting engineers and testing laboratories from the private sector to help clients who need specialized expertise.


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Funding The SBA provides 50 percent or less of the operating funds for each state SBDC; one or more sponsors provide the rest. These matching fund contributions are provided by state legislatures, private sector foundations and grants, state and local chambers of commerce, state-chartered economic development corporations, public and private universities, vocational and technical schools, community colleges, etc. Increasingly, sponsors contributions exceed the minimum 50 percent matching share.

What the Program Does The SBDC Program is designed to deliver up-to-date counseling, training and technical assistance in all aspects of small business management. SBDC services include, but are not limited to, assisting small businesses with financial, marketing, production, organization, engineering and technical problems and feasibility studies. Special SBDC programs and economic development activities include international trade assistance, technical assistance, procurement assistance, venture capital formation and rural development. The SBDCs also make special efforts to reach minority members of socially and economically disadvantaged groups, veterans, women and the disabled. Assistance is provided to both current or potential small business owners. They also provide assistance to small businesses applying for Small Business Innovation and Research (SBIR) grants from federal agencies.

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[2] OSDBU’S: Government Advocates For Small Business



OSDBU’S

2.1  OSDBU’s: An Overview Federal OSDBU Offices Website: http://www.osdbu.gov

The OSDBU Council is an informal organization of Federal small business program officials that comes together monthly to exchange and discuss information on acquisition methods, issues and strategies; small business program initiatives and processes; and small business related outreach events that permit their respective agencies to increase their utilization of small businesses as prime and subcontractors to meet their annual requirements for services and goods.

The OSDBU Council is led by the Directors of the Federal OSDBUs who individually work closely with the U. S. Small Business Administration in the implementation of the Federal small business contracting programs.

Mission of OSDBU The mission of the Federal Office of Small and Disadvantaged Business Utilization (OSDBU) Directors Interagency Council (OSDBU Council) is to exchange information on methods, initiatives, and best practices. The OSDBU members may use the information within their respective agencies to more effectively utilize small businesses in prime contracts and subcontracts to the maximum extent practicable to:

Federal OSDBU Agency Offices ›› Defense Contract Management Agency (DCMA) ›› Defense Information Systems Agency (DISA) ›› Defense Logistics Agency (DLA) ›› Department of the Air Force ›› Department of the Army ›› Department of Defense ›› Department of Defense Education Activity (DoDEA) ›› Department of the Navy ›› Executive Office of the President ›› Federal Deposit Insurance Corporation ›› General Services Administration ›› National Aeronautics and Space Administration ›› National Science Foundation ›› Nuclear Regulatory Commission ›› Smithsonian Institution ›› Social Security Administration ›› Transportation Security Administration ›› U.S. Agency for International Development ›› U.S. Department of Agriculture ›› U.S. Department of Commerce ›› U.S. Department of Education ›› U.S. Department of Energy ›› U.S. Department of Health and Human Services ›› U.S. Department of Homeland Security ›› U.S. Department of Housing and Urban Development ›› U.S. Department of the Interior ›› U.S. Department of Justice ›› U.S. Department of Labor ›› U.S. Department of State ›› U.S. Department of Transportation ›› U.S. Department of the Treasury ›› U.S. Department of Veterans Affairs ›› U.S. Environmental Protection Agency ›› U.S. Office of Personnel Management (OPM) ›› U.S. Postal Service

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Ensure that information is disseminated to small businesses so that they can be fully informed as to all federal laws, regulations, programs and initiatives that are relevant to their pursuit of federal prime and subcontracts. Highlight processes that will identify procurement opportunities for all designated small business categories, and ensure that such opportunities are presented in such a manner that they can be taken advantage of by small businesses. Such opportunities shall include those at both the prime contract and the subcontract level. As appropriate, gather and convey the collective comments of the council on the impact of pending legislation or new policy initiatives affecting small businesses. Ensure that all OSDBU Directors and their staffs are provided sufficient information to effectively participate in accomplishing the mission, vision, and goals of the Council. Work with trade associations, federal prime contractors, and other interested groups to develop solutions to issues impacting procurement with the small business community. Create an environment that promotes innovation, and empowerment in utilizing small businesses to accomplish the Government’s business. Identify best practices, share ideas, and experiences among federal agencies and private industry that will help leverage resources and develop solutions to more fully utilize small business in federal procurement.

What follows are descriptions of various OSDBU and OSBU offices in different federal departments.


OSDBU’S

2.2  General Services Administration (GSA) Website:  www.gsa.gov Address:  1800 F St. NW Washington, DC 20405 Phone:  (202) 501-1021 E-mail:  smallbusiness@gsa.gov

Accessing GSA’s Resources GSA’s Office of Small Business Utilization (OSBU) advocates for small, small disadvantaged, veteran, service-disabled veteran-owned, HUBZone, and women business owners. Its mission is to promote increased access to GSA’s nationwide procurement opportunities.

GSA’s Office of Small Business Utilization (OSBU) website offers numerous resources for small business assistance.

OSBU monitors and implements small business policies and manages a range of programs required by law. GSA’s small business programs nurture entrepreneurial opportunities, open doors to new business horizons, and enhance technological capabilities. OSBU’s outreach activities make it possible for the small business community to meet key contracting experts and be counseled on the procurement process. These activities include: (1) (2) (3) (4) (5) (6) (7)

Procurement networking sessions; Marketing strategies and techniques workshops; Electronic commerce/electronic data interchange training sessions; Interagency networking breakfasts; Trade missions; Roundtables; and Procurement conferences.

Business activities are supported by program experts at GSA headquarters, through Small Business Utilization Centers in 11 Regional Offices, and by small business technical advisors in the GSA National Office. GSA Regional Offices are located in Boston, New York, Philadelphia, Atlanta, Chicago,

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Kansas City, Fort Worth, Denver, San Francisco, Auburn (Washington), and Washington, DC. OSBU is responsible for the scope of small business programs mandated by law. Every federal agency is required by the Small Business Act of 1953, as amended by Public Law 95-507, to establish an office that reports to and advises the head of the agency on the implementation functions and duties under this act. Businesses interested in selling products and services at both a prime- and sub-contractor level should: `` `` ``

Visit FedBizOpps often and register there to be notified of newly posted opportunities (https://www.fbo.gov/) Browse the GSA Subcontracting Directory for opportunities to subcontract with existing GSA Prime Contractors (http://www.gsa.gov/subdirectory) Visit the GSA Forecast of Contracting Opportunities to see upcoming contract awards. (http://www.gsa.gov/smbusforecast)

Companies interested in bidding on GSA contracts should prepare by fulfilling applicable requirements and registering in the appropriate systems. Companies may also participate by seeking subcontracting opportunities with current contract holders. Businesses who have never done business with GSA before should: ``

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Go to For Businesses without GSA Contracts to learn how to get started (http://www.gsa.gov/Portal/gsa/ep/contentView.do?contentType=GSA_ BASIC&contentId=29094) Check the GSA Small Business Calendar of Events for upcoming workshops and forums on how to do business with GSA (http://www.gsa.gov/Portal/ gsa/ep/contentView.do?contentType=GSA_BASIC&contentId=18011)

The GSA Forecast of Contracting Opportunities is now available in a downloadable file which is updated daily. You can download this file into Excel (or other file type), to view all the opportunities listed in this forecast. Once downloaded, you can sort opportunities by NAICs code, place of performance, dollar value or by any category or combination of categories that make it easier for you.


OSDBU’S

2.3  Housing and Urban Development (HUD) OSDBU Website: http://www.hud.gov/offices/osdbu/ Address: 451 7th St. SW Washington DC 20410 Phone:

(202) 708-1112

HUD’s mission is to increase homeownership, support community development and increase access to affordable housing free from discrimination. To fulfill this mission, HUD will embrace high standards of ethics, management and accountability and forge new partnerships— particularly with faith-based and community organizations— that leverage resources and improve HUD’s ability to be effective on the community level. The Secretary of Housing and Urban Development is committed to providing universal access to both small businesses and large businesses. The Agency recognizes that small businesses are of vital importance to job growth and the economic strength of the country. A successful and strong business community is an integral component of the Department’s overall mission of job creation, community empowerment and economic revitalization. HUD provides resources for: `` `` `` ``

HUD Contracting Opportunities Possible Subcontracting Opportunities Forecast of Contracting Opportunities Federal Business Opportunities (FedBizOpps)

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The OSDBU is responsible for ensuring that small businesses are treated fairly and that they have an opportunity to compete and be selected for a fair amount of the Agency’s prime and subcontracting opportunities. It is the policy of the Department of Housing and Urban Development to ensure nondiscrimination in federal procurement opportunities for small businesses and especially those small businesses owned by the disadvantaged (SDB), women (WOSB), service disabled veterans (SDVOSB), and those located in historically Underutilized Business Zones (HUBZone), or part of the 8(a) Business Development Program. It is HUD policy to take affirmative steps to ensure inclusion of these businesses in HUD contracting. The Department recognizes that these businesses are of vital importance to job growth and economic strength of the country and that they have faced historic exclusion and under utilization in federal procurement. A successful and strong business community is an integral component of the Department’s overall mission of job creation, community empowerment, and economic revitalization. OSDBU and HUD’s Office of Procurement and Contracts have developed extensive information for HUD’s small business/contracting opportunities web pages. HUD’s web pages contain valuable information on how to do the business with HUD, current requests for bids and proposals, upcoming contracting and subcontracting opportunities, and links to related Web sites at the Small Business Administration and other Federal agencies. HUD’s webpage is located at the following URL: http://www.hud.gov. In addition, the OSDBU page on the HUD website provides multiple contracting links, information on how well HUD and other Federal agencies have performed in small business and minority contracting, and a list of trade associations and advocacy groups. The OSDBU web page also contains a list of all prime contractors who have indicated they will be subcontracting work. These prime contractors have promised to meet certain small business contracting goals when they were awarded their contracts so they are very interested in hearing from qualified small, SDB, WOB and HUBZone businesses. The HUD OSDBU web site URL is: http://www.hud.gov/offices/osdbu/index.fcm.


OSDBU’S

2.3.1  General Contracting Information

Regulations Govering Contracts and Acquisitions Departmental acquisition activities are governed by the Federal Acquisition Regulations (FAR) and the HUD Acquisition Regulation (HUDAR). The FAR is codified as Chapter 1 of Title 48, Code of Federal Regulations. The FAR implements various statutes and regulations, such as those dealing with small business and fair labor practices, which impact upon the contracting process. The HUDAR implements and supplements the FAR and is codified as Chapter 24 of Title 48, Code of Federal Regulations. The objectives of the regulations are to: ensure efficient and cost effective expenditures of government funds, optimize the opportunity for attainment of program objectives, obtain adequate and effective competition in acquisitions, assure impartial, equitable, and thorough evaluation of bids and proposals, select the best proposals, negotiate fair and reasonable contracts, and achieve effective administration of contracts. Any firm wishing to do business with HUD should have ready access to the FAR and HUDAR. The FAR is accessible on the Internet at: http://www. arnet.gov/far Paper copies may be purchased from the Superintendent of Documents, U.S. Government Printing Office, Washington, D.C., 20402, telephone (202) 512-1800. The HUDAR is available on HUD’s contracting web site at http://www.hud.gov/offices/cpo/hudar.cfm. 2.3.2  Contracting Opportunities Information

Federal Business Opportunities (FBO) The Federal Business Opportunities (FBO) is the public medium by which U.S. Government agencies, including HUD, identify proposed contract actions and contract awards. At the FBO web site government buyers publicize their business opportunities and commercial vendors seeking Federal markets for products and services can search, monitor and retrieve opportunities solicited by the entire Federal contracting

Subscription to the FedBizOpps “Vendor Notification Service” This free subscription service is provided by FedBizOpps to give you information about Governmentwide contracting opportunities. As a subscriber to this mailing list, you will automatically receive a daily email notification whenever new solicitations and amendments are posted to FedBizOpps. To subscribe to the FedBizOpps “Vendor Notification Service”, go to: http://www.fedbizopps. gov/EPSVendorRegistration.html

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community. The FBO affords companies the opportunity to selectively and efficiently participate in the contracting process with vendor notification. Visit the web site at www.fedbizopps.gov and sign up to receive procurement announcements by e-mail. Contracting Opportunities Information HUD contracting offices are no longer maintaining a bidders list. Instead, all HUD contracting opportunities expected to exceed $25,000 are posted on HUD’s web page at the following URL: http://www.hud.gov/offices/cpo/contract.cfm While most of HUD’s contracting opportunities are advertised in FedBizOpps prior to solicitation, prospective contractors are encouraged to develop a general awareness of HUD’s program and acquisition requirements. The Department, like most Federal agencies, publishes its annual procurement forecast which announces anticipated contracting opportunities for that fiscal year. The Procurement Forecast is available via the Internet at the contracting home page. The forecast will indicate if a procurement will be 8(a), small business set-aside, HUBZone set-aside or full and open competition. Contracting website information is updated daily. 2.3.3  Types of Contracts

Contracts are generally grouped into two broad categories: fixed-price contracts and cost-reimbursement contracts. Variations on these two broad categories range from firm fixed-price, in which the contractor has full responsibility for the performance costs and resulting profit, to cost-plus-fixed-fee, in which the contractor has minimal responsibility for the performance costs and the negotiated fee (profit) is fixed. In between these extremes are various Marketing Tip If you are not already on the incentive contracts, tailored to the General Service Administration’s (GSA) Feduncertainties involved in contract eral Supply Schedule (FSS), apply to get on performance. the schedule since the federal agencies’ use of the schedule for purchases is increasing. To keep current on FSS information or determine if you potentially qualify to apply as a GSA schedule contractor, call GSA at (703) 305-5600 or access the homepage at http:// www.fss.gsa.gov.

If the procurement is a “sealed bid,” only two types of contracts can be used: (1) firm fixed-price, or (2) fixed-price with economic price adjustment.


OSDBU’S

Federal Supply Schedule Prior to initiating acquisitions from commercial sources, the Contracting Officer must determine whether or not the required supplies or services are available from a Federal Supply Schedule established by the General Services Administration (GSA) or as a common stock item at a GSA supply depot. Federal agencies’ use of schedule purchases has been increasing geometrically over the past few years and there is no dollar limit associated with an agency’s purchases. Since all prices are negotiated with GSA, an agency’s contracting officers have the discretion of selecting the products or services which best fit their agency’s needs and are encouraged to look for small businesses when purchasing from the schedule. Firms interested in doing business as a Federal Supply Services contractor should contact the Washington DC Area GSA Business Service Center at (703) 305-5600. Subcontracting Opportunities A good way to gain experience and establish a past performance record is to become a subcontractor to current government prime contractors. As a subcontractor, you will learn more about federal contracting policies and procedures, make valu-

Purchasing Guidelines Purchases Under $2,500. Purchases under $2,500 are referred to as “micropurchases”. Micro-purchases may be made by using the governmentwide commercial purchase card. Micropurchases are unique in that they may be awarded without soliciting competitive quotations, as long as (1) the contracting officer considers the price to be reasonable and (2) to the extent practicable, the micropurchases are distributed equitably among qualified suppliers. Accepting a government-wide commercial purchase card makes getting paid quick and easy. Marketing Tip: Since the Federal government’s use of credit cards is increasing both in volume and thresholds, make sure your firm accepts credit card purchases. The Federal government charge card program is know as “GSA SMARTPAY”. If your company already accepts charge cards, no additional steps are necessary. If not, contact a local bank or a GSA SMARTPAY contractor (American Express (800) 686-5493 ext. 7991, Citibank (888) 241-1514, First National Bank of Chicago (312) 732-7828, Nations Bank (800) 999-5189 ext. 7991, Mellon Bank (800) 424-3004, or US Bank (800) 4080101). Information is also available from GSA at http://www.pub.fss.gsa.gov./services/gsa-smartpay. Vendors who accept credit card purchases are paid earlier than other payment options that come under the Prompt Payment Act. The Government-wide commercial purchase card contractor guarantees payment and the vendor does not have to prepare a paper invoice.

Purchases Between $2,500 and $24,999 Purchases worth from $2,500 to $24,999 generally are handled in one of two ways. The first is through quotations. The contracting office may solicit oral quotations from potential suppliers. The second option is written quotations. The contracting office normally solicits written quotations through Standard Form 18: Request for Quotation. This procedure is generally used if unusual specifications or a large number of different items are involved or if oral quotes are otherwise impractical.

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Purchasing Guidelines (continued) Purchases Between $25,000 and $100,000

able contacts and increase your skills in marketing to the federal government.

Public Law 915-507 requires that all prime contracts over $500,000 awarded to large businesses have a subcontracting plan which makes maximum use Purchases Over $100,000 of small businesses as subconPurchases over $100,000 are generally full and open tractors. Prior to contract award, competition contracts unless the contracting officer HUD and the prime contractor determines that a set-aside for small, 8(a) or HUBZone businesses is appropriate. negotiate subcontracting goals for each of the small business categories. Small businesses are encouraged to identify their capabilities to major prime contractors who identify a subcontracting plan administrator. Firms interested in subcontracting opportunities can send company capability statements to and meet with the subcontract plan administrator. A listing of HUD prime contractors who offer subcontracting opportunities is available at the following URL: http://www. hud.gov/offices/cpo/primes.cfm. Purchases between $25,000 and $100,000 are reserved for exclusive participation of small businesses if the contracting officer is able to obtain offers from two or more small businesses that are competitive with regard to price, quality, and delivery.

2.3.4  HUD Contracting

HUD Website HUD Offer’s several links to contact HUD’s contracting Office s. They also provide additional state by state resources. http://www.hud.gov/ offices/cpo/aboutcpo.cfm

Government Wide Acquisition Contracts (GWAC) A GWAC refers to a contract awarded by a particular federal agency for a particular product or service such as systems engineering. Other federal agencies are able to use the existing contract for products or services within the parameters of the statement-of-work by transferring funds to the host agency. There are several advantages to using GWACs. It saves time since the competition phase of the procurement has already been satisfied; GWACs’ fee structure can be less than those charged under the GSA schedule; and an agency can receive credit for contracts it awards to small, minority and women-owned businesses.


OSDBU’S

2.4  U.S. Department of Commerce (DOC) OSDBU Website:  www.osec.doc.gov/osdbu Address:  1401 Constitution Ave. NW Washington DC 20230 Phone:  (202) 482-2000 Email:  webmaster@doc.gov

The U.S. Department of Commerce has a broad mandate to advance economic growth and jobs and opportunities for the American people. It has cross cutting responsibilities in the areas of trade, technology, entrepreneurship, economic development, environmental stewardship and statistical research and analysis. The products and services the department provides touch the lives of Americans and American companies in many ways, including weather forecasts, the decennial census, and patent and trademark protection for inventors and businesses.

The Department of Commerce’s website gives you the contact information for every commerce bureau by state http://www.commerce.gov

The development of commerce to provide new opportunities was the central goal at the department’s beginning in 1903 and it remains a primary obligation today. The Secretary of Commerce oversees a $6.5 billion budget and approximately 38,000 employees. 2.4.1  Minority Business Development Agency (MDBA) Website:  http://mdba.gov Address:  1401 Constitution Ave. NW Washington, DC 20230 Phone:  (1-888) 324-1551

The Minority Business Development Agency (MBDA) at the U.S. Department of Commerce is the only federal agency dedicated to advancing the establishment and growth of minority-owned firms in the United States. Through a network of minority business centers and strategic partners, MBDA works with minority entrepreneurs who wish to grow their businesses in size, scale and capacity. These firms are then better positioned to create jobs, impact

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Commerce Bureaus ›› Bureau of Industry and Security ›› Economics and Statistics Administration ›› Bureau of the Census ›› Bureau of Economic Analysis ›› Economic Development Administration ›› International Trade Administration ›› Minority Business Development Agency (see 2.3.1 below) ›› National Institute of Standards and Technology

local economies and expand into national and global markets. MBDA has spent more than four decades increasing the competitiveness of minority firms. Financing and Financing Programs (http://www.mbda.gov/?section_id=3) There are a wide range of financing programs to help minority businesses start and grow their operations. These programs include low-interest loans, equity financing, venture capital, and grants.

Contracts and Certifications The federal government bought goods and services totaling more than $350 billion ›› National Technical Information during fiscal year 2009. Selling to the FedService eral Government can increase your busi›› Telecommunications and Information ness opportunities and revenues. You can Administration drastically benefit from these “set aside” ›› Patent and Trademark Office contracts. There are several government agencies at the local, state or federal level which offer certification. Construction Excellence Council for peer review of construction techniques, constructability, and feasibility of new projects. ›› National Oceanic & Atmospheric Administration

MBDA offers programs that support: `` `` ``

Procurement Sources Federal Contracting Certifications

MBDA Website MBDA offers several resources on their website for business development and expansion http:// www.mbda gov/?section_id=5

Phoenix System at the Minority Business Development Agency (MBDA) An easy way to monitor contractual opportunities is available through the Minority Business Development Agency (MBDA) of the Department of Commerce. Registering at the MBDA web site, www.mbda.gov, gives access to several tools and services including, a Resource Locator, Business Plan Write, and Phoenix system. The Phoenix system matches minority-owned firms’ products and services with upcoming federal and non-federal require-


OSDBU’S

ments and notifies firms of the opportunity by e-mail or fax.

The MDBA Network: http:// www.mbda. gov/?section_ id=10

Research MBDA conducts studies on the state of minority business enterprises (MBEs), trends impacting MBEs, their performance, and challenges and opportunities for minority business growth. MBDA shares its research with academia and government agencies to expand the knowledge of MBEs and to provide additional information that can shape programs in support of MBEs.

2.5  U.S. Department of Defense (DOD) OSDBU Website:  www.acq.osd.mil/osbp Address: 1400 Defense Pentagon Washington, DC 20301-1400 Phone:

703-571-3343

2.5.1  DOD OSDBU Office

OSDBU advises the Secretary of Defense on all matters related to small business and are committed to maximizing the contributions of small business in DoD acquisitions. The OSDBU provides leadership and governance to the Military Departments and Defense Agencies to meet the needs of the nations’s warfighters, creating opportunities for small businesses while ensuring each tax dollar is spent responsibly. The OSDBU aims to build an enabling environment in which the Department recognizes the value of and engages small businesses as critical suppliers of required warfighting capabilities. 2.5.2  DOD Small Business Specialists

The Military Services and some Defense Agencies have small business specialists at each of their procurement and contract management offices to assist small businesses, including veteran-owned, service-disabled veteran-owned,

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Statistics DoD tracks and maintains performance goals and statistics for each small business program. http://www.acq.osd.mil/ osbp/statistics/goals

HUBZone, small disadvantaged, and womenowned small business concerns in marketing their products and services with the DoD. Among other services, these specialists provide information and guidance on (1) defense procurement procedures, (2) how to be placed on the solicitation mailing lists, and (3) how to identify prime contract and subcontract opportunities.

The Army, Navy, Air Force, and Defense Logistics Agency maintain the names of Small Business Specialists associated with their organizations. 2.5.3  DoD Contracting Opportunities

1. Identify Your Product or Service. It is essential to know the Federal Supply Class or Service (FSC/SVC) codes and North American Industry Classification System (NAICS) codes for your products or services. 2. Register Your Business. Obtain a DUNS Number. The Data Universal Number System (DUNS) Number is a unique nine character identification. If you do not have a DUNS Number, contact Dun and Bradstreet to obtain one. Register with Central Contractor Registration (CCR/PRO-Net). You must be registered in Central Contractor Registration (CCR) to be awarded a contract from the DoD. CCR is a database designed to hold information relevant to procurement and financial transactions. CCR affords you the opportunity for fast electronic payment of your invoices. On January 1, 2004, CCR assumed all of SBA’s PRO-Net search capabilities and functions. Small businesses will now only need to register with CCR. Contracting officers, contract specialists, etc. utilize the CCR, as well as the Awards DoD tracks and main“Dynamic Small Business Search” side tains the dollar amount that they of the CCR, to identify small business award to each small business concerns for potential prime and subprogram for prime contracts and contracting opportunities. subcontracts. http://www.acq. osd.mil/osbp/statistics/goals


OSDBU’S

3. Identify Your Target Market within DoD. Research DoD Personnel & Procurement Statistics. Of particular interest to small businesses is the Standard Tabulation (ST) 28 report of products and services purchased each fiscal year by the DoD. Data on the ST28 are sorted by FSC/SVC code and provide name and location of DoD contracting offices. This report is found at the bottom of the Procurement Statistics page and can be cross-referenced with the list of Small Business Specialists within each individual service organizations. `` `` `` ``

ARMY NAVY AIR FORCE Defense Logistics Agency (DLA)

4. Identify Current DoD Procurement Opportunities. Identify current procurement opportunities in your product or service area by checking the electronic version of the Federal Business Opportunities website, which can assist you in identifying DoD, as well as other Federal procurement opportunities. 5. Familiarize Yourself with DoD Contracting Procedures. Be familiar with Federal Acquisition Regulations (FAR) and the Defense Federal Acquisition Regulation Supplement (DFARS). 6. Investigate Federal Supply Schedule (FSS) Contracts. Many DoD purchases are, in fact, orders on Federal Supply Schedule (FSS) contracts. Contact the General Services Administration (GSA) for information on how to obtain a FSS contract. 7. Seek Additional Assistance as Needed. There are several important resources that are available to assist you in the DoD marketplace: ``

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Procurement Technical Assistance Centers (PTACs) are located in most states and are partially funded by DoD to provide small business concerns with information on how to do business with the Department of Defense. They provide training and counseling on marketing, financial, and contracting issues at minimal or no cost. Electronic Business (eBusiness) provides assistance on getting started in the DoD electronic marketplace.

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Small Business Specialists: The Military Services and some Defense Agencies have small business specialists at each of their procurement and contract management offices to assist small businesses, including veteranowned, service-disabled veteran-owned, HUBZone, small disadvantaged, and woman-owned small business concerns in marketing their products and services to the DoD. Among other services, these specialists provide information and guidance on (1) defense procurement procedures, (2) how to be placed on the solicitation mailing lists, and (3) how to identify prime contract and subcontract opportunities. Other Defense Agencies (ODAs) are included in a list of DoD Small Business Office Site. DefenseLink is the official web site for the Department of Defense and the starting point for finding U.S. military information online, including links to the Military Services and ODAs.

8. Explore Sub-contracting OpporWebsite Overview tunities. Regardless of your product or All DoD resources for small service it is important that you do not business are listed under the neglect our very large secondary marresources section of the DoD ket, DOD OSDBU’s guide “SubconWebsite. http://www.acq.osd. tracting Opportunities with DoD Prime mil/osbp/index.html#Resources Contractors”. This directory provides, by state, the names and addresses of DoD prime contractors, the names and telephone numbers of Small Business Liaison Officers (SBLOs), and the products and services supplied to the DoD. The report is generated from data mined through DoD Prime Contractor’s contracts and subcontracting plans. Please note that the DoD OSBP does not maintain the data on this website. The directory reflects data as of September 30, 2005. DOD encourages you to investigate potential opportunities with these firms. In addition, many of the larger organizations may have subcontracting opportunities at the lower tiers (beyond the first and second tiers). 9. Investigate DoD Small-Business Programs. There are several programs that may be of interest to your small business such as: Veteran-Owned, Service-Disabled Veteran-Owned, HUBZone, Small Disadvantaged, WomanOwned, Small Business Innovation Research, Small Business Technology Transfer, Mentor-Protégé, Indian Incentive, Historically Black Colleges, Tribal Colleges, Hispanic Serving Institutions, and other Minority Institu-


OSDBU’S

tions. Information on all these programs is available on the DoD Office of Small Business Programs website. 10. Market Your Firm Well!!! After a small business has identified its customers, researched its requirements, and familiarized itself with DoD procurement regulations and strategies, it is time to market its product or service. Advice: Present your capabilities directly to the DoD activities that buy your products or services. Realize that, like you, their time is valuable and if the match is a good one, you can provide them with a cost-effective, quality solution to their requirements. Additional helpful resources, posted on our website, include “Government Contracting: The Basics” and “Marketing to the Department of Defense: The Basics”.

2.6  U.S. Department of State OSDBU Website: www.state.gov/m/a/sdbu Address: U.S. Department of State A/SDBU, SA-6, Room L500 Washington, DC 20522 Phone:

(703) 875-6822

Contracts: The Department of State posts opportunities for contruction contracts, FBO’s and 8(a) Business Devlopment Contracts http://www.state.gov/m/a/ sdbu/pubs/c6921.htm#

The Office of Small and Disadvantaged Business Utilization (OSDBU) ensures that all legislatively specified categories of small businesses in prime contracts and subcontracts are effectively utilized to the maximum extent possible. The U.S. Department of State’s ODBU champions U.S. small business interests in the Department’s acquisition process and provide to the small business community training and counseling about doing business with the Department of State in order to expand the base of small business firms selling to the Department. The OSDBU provides training and counseling to our internal customers about contracting with small businesses and assist them in identifying resources that result in increased opportunities for small businesses. Its customers are the U.S. small business community, State Department personnel serving domestically and overseas, large business prime contractors and small business trade associations.

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Contracting Guidelines Simplified Acquisition The acquisition of supplies and services < $100,000 (generally set aside for small businesses) ›› Over $2,500, must be competitive. ›› Over $10,000 must be publicly announced. ›› Over $25,000 must announce at http://www.fedbizopps.gov/.

Construction Phase I consists of a pre-qualification announcement in FedBizOpps ›› Proposals are submitted based on evaluation criteria. ›› Firms must complete Omnibus Act Certification. ›› Offerors determined to be qualified by the technical board will be eligible to propose in Phase II. Phase II consists of formal solicitations issued for specific projects. ›› Technical and price proposals are submitted. ›› Proposals are evaluated in accordance with the evaluation procedures contained in the solicitation. ›› Contract is awarded to the firm offering the best value to the Government. Best value is generally defined as the lowest technically acceptable offeror. ›› Prequalified firms that submit acceptable offers, but that are not selected for award, may be entitled to a stipend.

Architectural/Engineering ›› Firms are evaluated by the Evaluation Board based on the criteria in the RFP. ›› Discussions are held with at least 3 of the most highly qualified firms. ›› An A-E evaluation board prepares a rank order selection report recommending at least 3 of the most highly qualified firms. ›› The selection authority reviews the recommendation of the evaluation board, selects a firm (or firms in the event of multiple award IDIQ contracts) and sends final recommendation to the contracting officer (CO) for negotiations. ›› RFP’s are sent to the selected firm(s) for a proposal. ›› The Contracting Officer enters into discussions with the highest ranked offeror. ›› If agreement cannot be reached, the CO enters into discussions with the next most highly ranked firm.

2.6.1  Facilities Design and Construction Division (http://www. state.gov/m/a/c13734. htm#)

Congress has authorized funds to be appropriated to carry out diplomatic security construction, acquisitions and operations pursuant to the Department of State’s Supplemental Diplomatic Security Program and Foreign Service Buildings Act. The Facilities Design and Construction Division (FDCD) carries out these Acquisitions in support of the Office of Overseas Buildings Operations (OBO). The Facilities Design and Construction Division is composed of three branches: `` `` ``

Architectural/Engineering Branch (A/E) Construction Branch (CON) Major Support Branch (MSB)

Architectural/Engineering For many future projects, the delivery method will be Design-Build Projects; however, design firms may be needed for Design-Bid-Build Projects.


OSDBU’S

Qualification-based selection is done in accordance with the Brooks A-E Act. Selection boards include a Pre-Selection Board, Architectural Advisory Board, and an Architectural-Engineering Council. The Source Selection Official is generally the Director of Overseas Buildings Operations. Indefinite Delivery Indefinite Quantity (IDIQ) Contracts may be utilized for design projects under $15 million. Construction This branch awards contracts for design-build projects and for the construction phase of design-bid-build projects. Firms must be pre-qualified for certain projects due to security requirements. Pre-qualification criteria are listed in the FedBizOpps announcements and generally include financial capability and experience with projects of similar size, scope and complexity. Smaller design-build and general construction projects IDIQs are issued for roof, mechanical, electrical, and security installations. These contracts may be Small Business, 8(a), or other set-asides. IDIQ’s include general architectural/engineering services, residential design services, telecommunication services, roofing services, cost estimating services, and construction management support services. A wide variety of specialized engineering services including: mechanical engineering services, electrical engineering services, seismic engineering services, environmental engineering, value engineering services, elevator engineering services and fire protection engineering services. Development of preliminary designs (bridging documents). Several of these were set aside for small business and the 8(a) program. Major Support Branch Acquires services and supplies, other than A-E and Construction, to support OBO. Although most construction materials are purchased by the general contractor, fire protection equipment, security doors, X-ray machines, electrical power equipment and other items are purchased by this branch for OBO. Service contracts include real estate services, pest control services, technical security, environmental, security, fire protection, furniture and furnishing installation, facility maintenance, construction security, and art insurance.

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OSDBU’S

Doing Business The department of state provides detailed information on the process of conducting business with your small business. http://www.state.gov/m/a/sdbu/ pubs/c13313.htm#

2.6.2  The Contracting Process

The Department’s acquisition process is governed by Federal Acquisition Regulation (FAR) (48 CFR Chapter 1) and the Department of State Acquisition Regulation (DOSAR) (48 CFR Chapter 6). FAR: http://www.arnet.gov/far/

DOSAR: http://www.statebuy.state.gov/dosar/dosartoc.htm Sealed Bidding These procedures are used when a requirement is clearly defined, discussions are not anticipated, and award will be made on price and price related factors alone. An Invitation for Bid (IFB) will be issued and a pre-bid conference may be held to answer questions. The contractor must submit a sealed bid no later than Department of State Website the date and time specified. The department of state details

the departments procurement Contracting by Negotiation program for small businesses. Generally used for competitive and nonhttp://www.state.gov/m/a/ competitive negotiated acquisitions, and sdbu/pubs/38378.htm# for when award is made of a best-value (technical and price) basis. A Request for Proposal (RFP) will be issued defining the requirement and requesting technical and pricing information. It will also describe how the award will be made. Questions from potential offerors will be responded to with answers and solicitation amendments as necessary. Questions and answers are forwards to all potential offerors. Proposals must be submitted by the established time and date and are then evaluated by the Government based on the evaluation criteria set forth in the RFP. If necessary, negotiations (discussions) are held to resolve deficiencies and other significant issues, including price, with the offerors in the competitive range and revised proposals are submitted and evaluated.


OSDBU’S

2.7  U.S. Department of Transportation (DOT) OSDBU Website: www.osdbu.dot.gov Address: 1200 New Jersey Ave. SE, W56-485 Washington, DC 20590 Phone:

(202) 366-1930

The US Department of Transportation’s Office of Small and Disadvantaged Business Utilization (DOT/OSDBU) was created as part of the Small Business Act (SBA) to ensure that small and disadvantaged businesses are provided maximum practicable opportunity to participate in the agency’s contracting process.

U.S. Department of Transportation Office of Small and Disadvantaged Business Utilization 1200 New Jersey Avenue, SE, W56-485 Washington, DC 20590 Phone: (202) 366-1930 Fax: (202) 366-7228 www.osdbu.dot.gov

The primary responsibility of the DOT/OSDBU is to ensure that small businesses are treated fairly and have an opportunity to compete and be selected for a fair amount of the agency’s contracting and subcontracting dollars. It is DOT OSDBU’s mission to: ``

`` ``

Ensure that small business policies and goals of the Secretary of Transportation are implemented in a fair, efficient, and effective manner to serve small businesses. Implement DOT’s activities on behalf of small businesses, in accordance with Sections 8, 15, and 31 of the SBA, as amended. Provide opportunities, technical assistance, and financial services to the small business community.

Who are the DOT OSDBU’s customers? `` `` `` `` ``

Small Businesses (SB) Small Disadvantaged Businesses (SDB) 8(a) firms Woman-Owned Businesses (WOB) Historically Underutilized Business Zone (HUBZone) Businesses

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OSDBU’S

`` `` ``

Veteran-Owned Small Businesses (VOSB) Service-Disabled Veteran-Owned Small Businesses (SDVOSB) Disadvantaged Business Enterprises (DBE)

2.7.1  OSDBU Division Overview

Procurement Assistance Division: Works closely with DOT prime contractors, program, and procurement officials to ensure maximum practicable opportunities for small businesses to participate in DOT contracts and subcontracts. The division provides management oversight and serves as a liaison with the Small Business Administration (SBA) in administering the various programs implemented through the DOT procurement process. The Procurement Assistance Division is also responsible for working closely with each of the Operating Administrations’ Small Business specialists to ensure that adequate procurement opportunities are made available to small businesses. Financial Assistance Division: Administers the Short-Term Lending Program (STLP), which offers financing at competitive interest rates to certified minority, woman-owned, and DBEs to work on transportation-related contracts. STLP provides these firms with access to the capital they need to grow and compete in the transportation marketplace. Regional Partnerships Division: Oversees the Small Business Transportation Resource Centers (SBTRCs), which provides small businesses at the state and local level with valuable information and technical assistance to become better prepared to compete for federal, state, and local transportation contracts. National Information Clearinghouse: Where businesses can obtain program and procurement information, answers to questions, and marketing tips by calling: 1-800-532-1169.


OSDBU’S

2.7.2  DOT’s Subcontracting Initiatives

Subcontracting allows small and disadvantaged businesses to substantially impact the federal procurement preference programs. Due to legislative mandates, federal prime contractors award billions of subcontracting dollars annually. Any federal contractor receiving a contract for more than the simplified acquisition threshold must agree in the contract that small businesses (including veteran-owned, service-disabled veteran-owned, HUBZone, disadvantaged, and women-owned businesses), will have the maximum practicable opportunity to participate in the contract consistent with its efficient performance. Furthermore, large prime contractors receiving a federal contract exceeding $550,000 ($1 million in the case of construction), and that offer subcontracting opportunities, must establish subcontracting plans with goals that provide opportunities to these small businesses. More than 50% of DOT subcontracting opportunities are awarded to small business, and prime contractors report their achievements annually and semiannually using the electronic subcontracting reporting system eSRS.gov. Prime contractors report into eSRS using Individual Subcontracting Report (ISR) or the Summary Subcontracting Report (SRS). Information on each of these forms can be found in the links below: Individual Subcontracting Report (ISR): https://esrs.symplicity.com/documents/eSRS_Quick_Reference_for_Federal_Government_Subcontractors_filling_an_ISR.pdf Summary Subcontracting Report (SSR): https://esrs.symplicity.com/documents/eSRS_Federal_Government_Contractors_filing_SSR_for_Individual_Subcontract_Plan.pdf 2.7.3  DOT’s OSDBU Financial Assistance

Bonding Education Program: DOT/OSDBU’s Pilot Bonding Education Program is a collaborative effort with the Surety and Fidelity Association of America (SFAA) to get small businesses bond ready. Becoming bondable is a major obstacle for many disadvantaged businesses, and this pilot program aims to address the issue and help these businesses grow by becoming bond-ready.

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OSDBU’S

For more detailed information on the BEP program please click on the following link http://osdbu.dot.gov/bap/bep.cfm ARRA Bonding Assistance Reimbursable Fee Program for Disadvantaged Business Enterprises: This new program administered by OSDBU, allows small and disadvantaged businesses to apply to be reimbursed for bonding premiums and fees incurred when competing for, or performing on, transportation infrastructure projects funded by ARRA. The program is especially helpful for businesses with traditionally less working capital than larger contractors. Under the DBE ARRA BAP program, DBEs performing on a transportation and infrastructure projects receiving ARRA funding assistance from any DOT mode of transportation will receive financial bonding assistance in the form of bonding fee cost reimbursement. This provision is applicable to a subcontract or prime contract at any tier in the construction project. Under this program DOT will directly reimburse DBEs the premiums paid to the surety company for performance, payment or bid/proposal bonds. The range of the premium fee is between 1–3% of the total bond amount. In the event the DBE also obtains a bond guarantee from Small Business Administration’s (SBA) Surety Bond Guarantee Program (SBGP), the DOT will also reimburse the DBE for the small business concern (principal) fee of .729% of the contract price. Only qualified bonds with an issue date on or after August 28, 2009 to September 8, 2010 are eligible. For more information please visit: www.dot.gov/recovery/ost/osdbu DBE ARRA BAP Brochure: www.osdbu.dot.gov/documents/pdf/bap/BAP_4_I19_links.pdf 2.7.4  Regional Partnerships Division

The objective of the Regional Partnership Division is to increase the number of small businesses that are prepared to compete for, and enter into, transportation-related prime and subcontract opportunities. The primary mechanism for reaching small business is through the Small Business Transportation Resource Centers (SBTRCs).


OSDBU’S

2.7.5  SBTRCs Structure

In order to establish SBTRCs on a region-wide basis, OSDBU enters into Cooperative Agreements with: (1) (2) (3) (4) (5)

Business-centered community-based organizations. Transportation-related trade associations. Colleges and universities. Community colleges. Chambers of commerce.

The purpose of the SBTRCs is to offer a comprehensive delivery system of business training, technical assistance, and dissemination of information targeted towards transportation-related small business enterprises within their regional areas. Some of the Services Provided by the SBTRCs ``

``

`` ``

`` ``

Conduct an assessment of small businesses in the SBTRC region to determine their training and technical assistance needs, and then use this information to structure programs and services that will enable small business enterprises to become better prepared to compete for and receive transportation-related contract awards. Liaison with other federal, state, and local governmental agencies (e.g., SBA; state and local highway departments; state and local airport authorities; and transit authorities) to identify relevant and current information that may support the needs assessment of the regions’ small business transportation community. Provide general management, technical assistance, and training. Collaborate and coordinate with agencies (e.g., Small Business Administration (SBA), Minority Business Development Centers (MBDCs), SCORE, Procurement Technical Assistance Centers (PTACs), Small Business Development Centers (SBDCs), and other local technical assistance entities) to offer a broad range of counseling services to transportation-related small business enterprises. Conduct outreach and disseminate information to small businesses at regional transportation-related conferences, seminars, and workshops. Work with the STLP participating banks and other lending institutions, to deliver seminars and workshops on DOT’s financial assistance program for the transportation-related small business community.

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OSDBU’S

``

Target services to small businesses that are currently, or have the potential for, doing business with public and private entities in the transportation industry.

To locate and contact your regional SBTRC: www.osdbu.dot.gov/regional/ index.cfm

2.8  U.S. Environmental Protection Agency (EPA) OSDBU Going Green EPA offers information to reduce your businesses’ impact on the environment. http:// www.epa.gov/osbp/greening. htm

Website: http://www.epa.gov/osdbu Address: Office of Small Business Programs 1200 Pennsylvania Ave. NW Washington, DC 20460 Phone:

(202) 566-2075

The Environmental Protection Agency (EPA) Office of Small Business Programs (OSBP), under the Office of the Administrator, advocates and fosters opportunities for direct and indirect partnerships, contracts, and sub-agreements for small businesses, socio-economically disadvantaged businesses, and Minority Academic Institutions. Additionally, OSBP furthers its overall small business advocacy through the Agency’s Asbestos and Small Business Ombudsman, where the regulatory and environmental compliance EPA Website concerns of small businesses EPA has specific information about their small are addressed. 2.8.1  OSBP Direct Team

business program and their respective locations. http://www.epa.gov/osbp/

›› Direct: Procurement directly with EPA for

The Office of Small Business Programs (OSBP) Direct Team develops, in collaboration with the Director of the Office of Acquisition Management Division (OAM), the Office of Administration and Resources Management (OARM), and EPA senior-

Small Business ›› Disadvantaged Business Enterprise Program

(DBE): Procurement opportunities funded by EPA financial assistance agreements ›› Minority Academic Institutions (MAI): Provide high quality education; promoting opportunities for MAIs to participate in Federal programs ›› Asbestos and Small Business Ombudsman (ASBO): Regulatory liaison for small business


OSDBU’S

level officials, programs to stimulate and improve the involvement of small business, minority business, and women-owned business enterprises in the overall EPA procurement process. OSBP monitors and evaluates Agency performance in achieving EPA goals and objectives in the above areas, and recommends the assignment of EPA Small Business Representatives of the Small Business Administration to carry out their duties pursuant to applicable socioeconomic laws and mandates. 2.8.2  OSBP DBE Program

Formerly the Minority-Owned Business Enterprise and Woman-Owned Business Enterprise (MBE/WBE) Program, the Disadvantaged Business Enterprise (DBE) Program is an outreach, education, and goaling program designed to increase and encourage the utilization and participation of DBEs in procurements funded by EPA assistance agreements. OSBP’s Indirect Procurement Team establishes policy and provides procedural guidance for the DBE Program. The DBE Program requirements apply to all procurements for equipment, supplies, construction and services under all EPA grants, cooperative agreements, and IAGs. Recipients of EPA financial assistance agreements are required to seek, and encouraged to utilize small, minority, and womenowned businesses for their procurement needs under the financial assistance agreement. This is done through the inclusion of terms and conditions in the financial assis-

EPA Specific Services ›› Liaison between EPA and the small business community ›› Serves as liaison between small businesses and the EPA to facilitate dispute resolution; ›› Hosts small business trade association meetings with the EPA Deputy Administrator and senior management; ›› Is the Agency’s Point of Contact for the Small Business Paperwork Relief Act (SBPRA) of 2002; and ›› Takes the lead on behalf of the Administrator in responding to citizen’s complaints under the Asbestos Hazard Emergency Response Act (PDF) (79 pp, 8.4MB, about PDF). ›› Advocate for small business during the EPA rulemaking process ›› Increases EPA personnel’s understanding of small business concerns and impacts in the development and enforcement of environmental rules and regulations; ›› Represents small business views during EPA regulatory activities; and ›› Tracks the development and implementation of regulations affecting small business in support of the Regulatory Flexibility Act as amended by the Small Business Regulatory Enforcement Fairness Act. ›› Provide technical assistance to small businesses ›› Answers technical and regulatory questions on a toll free hotline; ›› Maintains and distributes EPA publications; ›› Develops compliance assistance tools; and ›› Gives direct access to technical assistance through the Small Business Environmental Home Page.

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OSDBU’S

EPA Specific Services (cont.)

tance agreement. The key functional components of the DBE Program are as follows:

›› Support national network of Small Business Environmental Assistance Programs (SBEAPs)

``

›› Acts as the focal point and provides multi-level support and coordination for an extensive national network of SBEAPs;

``

›› Supports annual national conference; and ›› Provides support for network through the Small Business Environmental Home Page and associated activities.

``

``

Fair Share Objectives Six Good Faith Efforts and Contract Administration Requirements MBE/WBE Reporting MBE/WBE Certification

These areas are covered in more detail under the above tabs, and in the full text of the DBE Rule:

Disadvantaged Business Enterprises (DBEs) are: entities owned and/or controlled by a socially and economically disadvantaged individuals as described by Title X of the Clean Air Act Amendments of 1990 (42 U.S.C. 7601 note) (10% statute), and Public Law 102-389 (42 U.S.C. 4370d) (8% statute), respectively;

›› http://www.fedbizopps.gov/EPSVendorRegistration.html

`` `` `` ``

a Small Business Enterprise (SBE); a Small Business in a Rural Area (SBRA); a Labor Surplus Area Firm (LSAF); or a Historically Underutilized Business (HUB) Zone Small Business Concern, or a concern under a successor program.

Minority Business Enterprises (MBEs) are entities that are at least 51% owned and/or controlled by a socially and economically disadvantaged individual as described by Title X of the Clean Air Act Amendments of 1990 (42 U.S.C. 7601 note), and Public Law 102-389 (42 U.S.C. 4370d), respectively. Women’s Business Enterprises (WBEs) are entities that are at least 51% owned and/or controlled by women (under the 10% and 8% statutes).


OSDBU’S

2.8.3  Minority Academic Institutions Program

EPA’s Minority Academic Institutions Program was created to increase opportunities for Minority Academic Institutions to participate in federal programs. Increased participation in federal programs strengthens these schools, and our entire nation, by promoting faculty development, increasing institutional capacity, and fully developing the diverse talent pool that constitutes our nation. Success in fulfilling these critical objectives will help our economy to thrive and keep America competitive in the global market. In order to remain strong all of our nation’s schools must be fully developed. 2.8.4  Asbestos and Small Business Ombudsman

The Environmental Protection Agency (EPA) Asbestos and Small Business Ombudsman (ASBO), Office of Small Business Programs, under the Office of the Administrator, serves as a conduit for small businesses to access EPA and facilitates communications between the small business community and the Agency. The mission of the Environmental Protection Agency (EPA) Asbestos and Small Business Ombudsman (ASBO) is to support the environmental and compliance performance of small businesses while reducing the regulatory burden on small businesses, including the cost of compliance and the adverse impact on business operations through representation and collaboration. The ASBO Team advocates for small business issues, partners with state Small Business Environmental Assistance Programs (SBEAPs), small business trade associations, EPA headquarters and regional offices, the Small Business Administration (SBA) and other federal agencies to reach out to the small business community. These partnerships provide the information and perspective EPA needs to help small businesses achieve their environmental performance goals. This is a comprehensive program that provides networks, resources, tools, and forums for education and advocacy on behalf of small businesses across the country.

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[3] Other Resources (Examples)



other resources (examples)

3.1  Business.gov (www.business.gov) Business.gov is the U.S. Government’s official website for small businesses. It provides small business owners with information and resources they need to comply with laws and regulations, and to take advantage of government programs and services to help them start, expand and run their businesses. Through its unique search tools and features, Business.gov provides access to all this information in one place, which helps business owners save time and money spent on complying with regulations and interacting with the government. An overview of business.gov section is provided below: Steps to Starting a Business (www.business.gov/start/start-a-business.html): Starting a business involves making key financial decisions and completing a series of legal activities. This guide provides information to help you plan, prepare, and manage your business. Home Based Businesses (www.business.gov/industries/home-based): Over half of all U.S. businesses are based out of an owner’s home. Starting a home based business has many rewards and challenges. This guide provides resources that will help you learn more about working out of your house, starting a home-based business, and managing your business within the law. Online Business (www.business.gov/business-law/online-business): Setting up your business on the Internet can be a lucrative way to attract customers, expand your market and increase sales. View SBA’s free Online E-Commerce Course to learn how to build a website and manage an online business. The Federal Trade Commission (FTC) is the primary federal agency regulating e-commerce activities, including use of commercial e-mails, online advertising and consumer privacy. FTC’s E-Commerce Guide provides an overview of e-commerce rules and regulations. Business Types & Industries (www.business.gov/industries): Business.gov provides guides that are tailored to meet the needs of specific audiences and business types.

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other resources (examples)

››

››

Business Types: Federal, state and local government operate a number of proBe sure to add grams that assist start-ups, micro Business.gov to businesses, as well as under served disyour Facebook! advantaged groups. www.facebook. Industries: Government agencies regulate and support the creation and com/business.gov growth of wide range of small business, from home-based bakeries to high-tech manufacturing. These industry guides help business owners understand their regulatory requirements as well as government programs aimed at supporting their growth and success.

Business Incorporation (www.business.gov/register/incorporation): When beginning a business, you must decide what form of business entity to establish. Your form of business determines the amount of regulatory paperwork you have to file, your personal liability regarding investments into your business, and the taxes you have to pay. You may need to contact several federal agencies as well as your state business entity registration office. Business Names (www.business.gov/register/business-name): There is more to naming your business than just coming up with something that sounds good. Thought must be given to state and local requirements for using “assumed” trade names and making sure you don’t infringe upon the rights of someone else’s business name. Small Business Loans & Grants (www.business.gov/financing): Federal, state and local governments offer a wide range of financing programs to help small businesses start and grow their operations. These programs include low-interest loans, venture capital, and scientific and economic development grants. Business Licenses and Permits (www.business.gov/register/licenses-andpermits): Every business needs one or more federal, state or local licenses or permits to operate. Licenses can range from a basic operating license to very specific permits, (e.g., environmental permits). Regulations vary by industry, state and locality, so it’s very important to understand the licensing rules where your business is located. Not complying with licensing and permitting regulations can lead to expensive fines and put your business at serious risk.


other resources (examples)

Government Contracting (www.business.gov/expand/government-contracting): Federal, state and local governments offer businesses the opportunity to sell billions of dollars worth of products and services. Many government agencies require that some percentage of the procurements be set aside for small businesses. ››

››

Federal Government: Learn how to become a federal contractor, find business opportunities, and the rules and regulations that federal contractors need to follow. These resources focus on contracting with Executive Branch agencies. Legislative and Judicial branch agencies have their own, yet comparable, contracting procedures and requirements. State Government: Contact your state procurement agency to register as a contractor and find and bid on opportunities.

Business Data and Statistics (www.business.gov/manage/business-data): Whether you are a new business owner or an old pro, a solid understanding of your market and current economic conditions is key to your business’ growth and success. This tool provides free access to business and economic statistics collected by the U.S. Government. Comply with Business Laws (www.business.gov/business-law): Whether your business is just starting up, expanding, or winding down, you must comply with the federal, state, and local laws that govern your business activities. ›› ›› ›› ››

Legal Resources for Starting up: Ensure you have all the necessary licenses, permits and registrations needed to legally operate. Comply with Tax and Finance Laws: Tax and financing laws as well as brief articles that offer general assistance. Comply with Labor Laws: Legal requirements for hiring employees as well as brief articles that offer general assistance. Legal Resources for Operating and Exiting a Business: Resources to help you comply with the basic laws of conducting business.

Import/Export (www.business.gov/expand/import-export): Importing and exporting goods is a great way to expand your business and take part in the global economy. In fact, companies that do business internationally grow faster and fail less often than companies that don’t. If you are ready to get started in international trade, there are a number of government programs to help you get started. Also, there are strict regulations on importing and exporting goods, so it is critical that you understand which of these regulations apply to you.

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other resources (examples)

3.2  U.S. Bureau of Labor Statistics (www.bls.gov) The Bureau of Labor Statistics (BLS) of the U.S. Department of Labor is the principal Federal agency responsible for measuring labor market activity, working conditions, and price changes in the economy. Our mission is to collect, analyze, and disseminate essential economic information to support public and private decision–making. As an independent statistical agency, BLS serves its diverse user communities by providing products and services that are objective, timely, accurate, and relevant.

Statistics Subject areas Inflation and Prices Inflation can be defined as the overall general upward price movement of goods and services in an economy. BLS has various indexes that measure different aspects of inflation. Spending and Time Use `` Consumer Spending: The Consumer Expenditure Survey measures the spending habits of U.S. consumers and includes data on their expenditures, income, and characteristics. `` Time Use: The American Time Use Survey (ATUS) measures the amount of time people spend doing various activities, such as paid work, childcare, volunteering, and socializing. Unemployment A number of BLS programs provide information about joblessness. See the following: `` `` `` `` ``

National Unemployment Rate (from the Current Population Survey) State and Local Unemployment Rates International Unemployment Rates Mass Layoff Statistics Unemployment Research

Employment Few economic data are as closely watched as measures of employment. BLS programs covering jobs reveal more than the general level of economic activ-


other resources (examples)

ity. These programs also provide statistics on subjects such as occupational employment and wages, labor demand and turnover, and the dynamic state of the labor market. `` `` `` `` `` `` `` `` `` `` ``

National Employment (from the Current Employment Statistics survey) State and Local Employment (from the Current Employment Statistics survey) State and County Employment (Quarterly Census of Employment and Wages) Employment and Worker Characteristics (from the Current Population Survey) Employment Projections Job Openings and Labor Turnover Survey ( JOLTS) Employment by Occupation Longitudinal Studies (National Longitudinal Surveys) Business Employment Dynamics International Employment Comparisons Employment Research

Pay and Benefits BLS publishes a large amount of information on the wages, earnings, and benefits of workers. Generally, this information is categorized in one or more of the following ways: `` `` ``

Geographic area (national, regional, State, metropolitan area, or county data) Occupation (such as teacher or carpenter) Industry (such as manufacturing or retail trade)

Additional categories such as age, sex, or union membership may be used in some cases. `` `` `` `` `` `` ``

Employment Cost Trends National Compensation Data Wages by Area and Occupation Earnings by Demographics Earnings by Industr y County Wages (Quarterly Census of Employment and Wages) Employee Benefits

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other resources (examples)

`` `` ``

International Compensation Costs Compensation Research and Program Development Group Strikes and Lockouts (Work Stoppages)

Productivity Statistics Productivity and related cost measures are designed for use in economic analysis and public and private policy planning. The data are used to forecast and analyze changes in prices, wages, and technology. There are two primary types of productivity statistics: `` ``

Labor productivity measures output per hour of labor. Multifactor productivity measures output per unit of combined inputs, which consist of labor and capital, and, in some cases, intermediate inputs such as fuel.

3.2  U.S. Patent and Trademark Office (www.uspto.gov) The USPTO advises the President of the United States, the Secretary of Commerce, and U.S. Government agencies on intellectual property (IP) policy, protection, and enforcement; and promotes the stronger and more effective IP protection around the world. The USPTO furthers effective IP protection for U.S. innovators and entrepreneurs worldwide by working with other agencies to secure strong IP provisions in free trade and other international agreements. It also provides training, education, and capacity building programs designed Types of Patents to foster respect for IP and encourage the development of strong IP enforcement ›› Utility patents may be granted to anyone who invents or discovers any regimes by U.S. trading partners. new and useful process, machine, article of manufacture, or composition of matter, or any new and useful improvement thereof;

›› Design patents may be granted to anyone who invents a new, original, and ornamental design for an article of manufacture; and ›› Plant patents may be granted to anyone who invents or discovers and asexually reproduces any distinct and new variety of plant.

Types of Intellectual Property: The first step is to determine what type of intellectual property protection you need. There are three types of intellectual property: trademarks, patents and copyrights. Trademarks: A trademark is a brand name. A trademark includes any word, name, sym-


other resources (examples)

bol, device, or any combination, used, or intended to be used, in commerce to identify and distinguish the goods of one manufacturer or seller from goods manufactured or sold by others, and to indicate the source of the goods. A service mark is any word, name, symbol, device, or any combination, used, or intended to be used, in commerce, to identify and distinguish the services of one provider from services provided by others, and to indicate the source of the services. Patents: A patent is an intellectual property right granted by the Government of the United States of America to an inventor “to exclude others from making, using, offering for sale, or selling the invention throughout the United States or importing the invention into the United States” for a limited time in exchange for public disclosure of the invention when the patent is granted. This right was established over 200 years ago in Article 1, Section 8 of the United States Constitution: “to promote the science and useful arts by securing for a limited time to the inventors the exclusive right to their respective rights and discoveries.” Copyrights: (www.copyright.gov) Copyright is a form of protection provided by the laws of the United States (title 17, U. S. Code) to the authors of “original works of authorship,” including literary, dramatic, musical, artistic, and certain other intellectual works. This protection is available to both published and unpublished works. The Office yearly registers half a million claims to copyright, records more than 11,000 documents containing hundreds of thousands of titles, and collects for later distribution to copyright holders a quarter of a billion dollars in cable television, satellite carrier, and Audio Home Recording Act compulsory license funds. Since 1870, the Copyright Office has registered more than 33,200,000 claims to copyright and mask works and provided many millions of deposits (including books, serials, motion pictures, music, sound recordings, maps, prints, pictures, and computer works) to the collections of the Library of Congress. The Library has been greatly enhanced through the operations of the copyright system, and copyright deposits form the heart of the Library’s Americana collections.

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other resources (examples)

3.4  USABizMart (www.usabizmart.com) USABizMart lists thousands of business opportunities, franchises and small businesses for sale throughout the United States. It includes resources, articles, blog and weekly online webinars through the Business for Sale Online Academy.

3.5  usa.gov (www.usa.gov) USA.gov is an interagency initiative administered by the U.S. General Services Administration’s Office of Citizen Services and Communications. That gift helped accelerate the government’s earlier work to create a governmentwide portal. USA.gov’s objective is to provide a free service, enabling the global community to easily and rapidly find U.S. government information that has been posted on the Internet. It offers a powerful search engine and an index of web-accessible government information and services to help you find what you need.

3.6  Private Sector Resources are Numerous: Two Examples Constant Contact (www.constantcontact.com): Helps small businesses connect with their customers. Constant Contact provides an easy and affordable way to build successful, lasting customer relationships. Constant Contact’s leading email marketing, online survey and event marketing tools help small businesses create professional-looking email newsletters and online surveys and begin a dialogue with their customers. Today, more than 370,000 customers worldwide trust Constant Contact to help them connect with their audience. American Express OPEN Forum (www.openforum.com): Gives businesses tools to connect and collaborate, like ConnectodexSM, which helps generate new leads by intelligently matching businesses with similar needs and interests and Idea Hub, a digital trading post of ideas and insights from industry experts and owners.


[4] Certifications for Small Business



certifications for small business

Government and private sector certifications are important.

The small business designation is an asset as are those that achieve minority, woman-owned, veteran-owned, HUB-Zone and other such status. The government designations from the federal to the state and local levels include the importance of GSA certification and other certifications. Those are covered in this chapter. Contracting as a prime and contracting as a sub are being used by thousands of small businesses. It is contract certifications that are helping to change the landscape of small business contracting.

Providing more business opportunities for more AIA members is always a goal as well as providing access to resources. We salute the AIA members who are using their many certifications already and urge others to learn how to apply and join in the process. Most of AIA members are certified by cities and states. Increasingly, they are turning to the federal government for certification. Women and minorities are also gaining certifications from WBENC and NMSDC.

We cover a great deal here—with emphasis on small and minority business designation from the government and private sector, National Minority Supplier Development Council (NMSDC), Minority-owned and Women’s Business Enterprise National Council (WBENC) – Women-owned, are often used by the government. We present here information on certification for small business overall, veteranowned and 8(a) Business Development as a Small Disadvantaged Business or even a HUB-zone business.

We cover primarily the federal level in this resource guide. But we recognize the importance of small business and minority owned business certifications at the state and local level. We have pulled state as examples, California, Maryland and Pennsylvania; then, a listing of all states follows. Small business certifications are like professional certifications. They document a special capability or status that will help you compete in the marketplace. Unlike permits and licenses, you do not need to obtain certifications to legally operate. However, in order to take advantage of business opportunities, such as government contracts, you may need to obtain some certifications. Federal, state and local governments offer businesses opportunities (http://www. business.gov/expand/government-contracting/) to sell billions of dollars worth

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It’s OK to be a sub contractor as an Architect: Firms that are new to federal contracting can get a quick lesson through partnering, says Anthony Bell, chief of small business programs at the U.S. Army Corps of Engineers. Bell notes that on average, it takes small businesses 18 months to land their first prime contract. “Everyone wants to be a prime contractor, they don’t want to be a bridesmaid,” he says. “Being a sub is a good learning process. Let someone else navigate the structure while you sit back and learn.”

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of products and services. Many government agencies require that some percentage of the procurements be set aside for small businesses. Certifying your business can definitely help you successfully compete for government contracts. The private sector certifications from WBENC and NMSDC are of great value to women and minority owned business.

State Government Certification Many state governments also provide small business certification programs that help small businesses compete for government contracts. Certification criteria at the state level are different than federal criteria. Visit the State Contracting Opportunities page to find out more about your state’s certification programs (http://www.business.gov/expand/government-contracting/opportunities/state-opportunities.html). (At the end of this chapter, we have provided examples of the states of CA, PA and MD).

What is Small Business Certification? What is Certification of a Small Business? Certification of a small business is a review process that gives formal acknowledgment that the business is owned and operated by a qualifying person, which is under represented in an industry. Not all businesses can receive certification.

What are the Main Criteria for Becoming Certified? `` `` ``

The business must be independently owned and operated, Must be organized for profit, and Is not dominant in its field or industry.

To become certified, the business must also meet the definition of “small business” according to the SBA’s standards. This varies depending upon the indus-


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try. (See SBA and GSA as primary resource for federal contracting).

What is the Definition of “Small Business?”

Where to look: The key government’s clearinghouse for information on federal contracts is FedBizOpps. Firms can search for new contractual jobs on the site, but they can also track the firms that have won contracts and may be looking for subs, says Tamela Riggs, deputy assistant commissioner for the U.S. General Services Administration’s Office of Acquisition Management. Contract holders can also be found through GSA’s online schedules program. “We find that companies say [those sites] are helpful for finding prime contract holders that they can reach out to for mentoring or partnering opportunities,” Riggs adds.

The SBA’s published industry guidelines for 2008 were: Services: Annual receipts may not exceed $2.5 to $21.5 million, depending on the particular service being provided; Manufacturing: Maximum number of employees may range from 500 to 1500, depending on the type of product manufactured; Wholesaling: Maximum number of employees may range from 100 to 500 depending on the particular product being provided.

How to Certify as a Small Business The Federal government sets aside certain contract bid opportunities exclusively for small businesses. In order to compete for these contracts, you must first register as a vendor (http://www.business.gov/expand/government-contracting/register.html) with the government. As part of the registration process, you will be required to enter information about your company in the Central Contractor Registration (CCR) (http://www.ccr. gov/) database. In the CCR, you may self-certify yourself as a small business, but you must meet the Federal government’s definition of a small business. The U.S. Small Business Administration defines a “small business” in terms of the number of employees over the past year, or average annual receipts over the past three years. Size standards vary by industry. Visit SBA’s guide to Classifying Your Business (www.sba.gov/contractingopportunities/owners/index. html) to find out if you can be classified as a small business. Ask about the size standards on annual billings.

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Small businesses or firms that are minority-owned, women-owned, or service-disabled veteran-owned could also find themselves in a strong position as more work in done on infrastructure. All federal projects contain set-aside goals for contracting such firms. Often, agencies are challenged to find enough companies to meet contract obligations. Do your research and homework: Learning federal procurement standards and processes can be taxing and one must be focused on agencies and contracts. Agencies offer varying degrees of support for first-time bidders, including online resources and contracting agents assigned to answer questions free of charge as a service of the government. OSDBUs officers help in each agency. (See earlier chapter and reference) Many of the agencies can connect a contractor with the states for contractors. Example: The Defense Department has Procurement Technical Assistance Centers (http://www.dla.mil/db/procurem.htm) in all 50 states. Adding ”Green” is a great example as green and sustainability are important. This is now mandated on many federal projects. Building information green modeling is also an opportunity and often a requirement for key agencies.

How to Certify as a Small Business, Disadvantaged, WomenOwned, or Veteran-Owned Business The Federal government has programs that help small businesses owned, operated, and actively managed by women, minority group members, veterans or persons with disabilities compete in the marketplace. Visit www.sba.gov to learn more about these programs: `` SBA’s

8(a) Business Development Program provides assistance services that help small, disadvantaged businesses gain access the federal procurement market.(www.sba.gov/aboutsba/ sbaprograms/8abd/index.html?cm_sp=ExternalLink-_Federal-_-SBA) `` SBA’s HUBZone Program helps small businesses in urban and rural communities gain preferential access to federal procurement


certifications for small business

``

``

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opportunities. These preferences go to small businesses that obtain HUBZone certification in part by employing staff who live in a HUBZone. The company must also maintain a “principal office” in one of these specially designated areas. (https://eweb1sp.sba.gov/hubzone/internet/index. cfm?cm_sp=ExternalLink%2D%5F%2DFederal%2D%5F%2DSBA) WomenBiz.gov: Provides resources to help women-owned businesses find and bid on federal government contracting opportunities. (www.womenbiz.gov) Contract Assistance for Women Business Owners: Offers tips and advice from SBA to help women-owned businesses bid on federal contracting opportunities. (www.sba.gov/aboutsba/sbaprograms/gc/gc_women_procurement.html) VetBiz.gov: Provides general business assistance, federal contracting assistance and other outreach services to help veteran-owned businesses start grow and succeed. That assist veteran-owned businesses compete for federal contracting opportunities. (www.vetbiz.gov)

4.1  8(a) Business Development Program Certification The 8(a) Program—named for Section 8(a) of the Small Business Act—is a business development program created by the SBA to help small disadvantaged businesses compete in the market place. It is also designed to assist such companies in gaining access to federal and private procurement markets. The focus of the program is to provide business development support, such as mentoring, procurement assistance, business counseling, training, financial assistance, surety bonding and other management and technical assistance. The goal, however, is to prepare small disadvantaged firms for procurement and other business opportunities.

Applying On-Line for 8(a) BD Program Certification Prior to applying for the 8(a) Program, each firm is urged to take an online training and self-evaluation course, which is accessible via 8(a) Business Development Suitability Tool (http://training.sba.gov:8000/assessment). If you prefer, you may skip the on-line training and self-evaluation course by visiting the following link: https://sba8a.symplicity.com/applicants/guide.

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Mailing addresses If your firm is located in: MA, ME, NH, CT, VT, RI, NY, PR (Puerto Rico), VI (US Virgin Islands), NJ, PA, MD, WV, DC, DE, GA, AL,NC, SC, MS, FL, KY, TN Mail to: US Small Business Administration DPCE Central Office Duty Station Parkview Towers 1150 First Avenue 10th Floor, Suite 1001 King of Prussia, PA 19406 If your firm is located in: IL, OH, MI, IN, MN, WI, TX, NM, AR, LA, OK, MO, IA, NE, KS, CO, WY, ND, MT, UT, SD, CA, HI, GU (Guam), NV, AZ, WA, AK, ID, OR Mail to: Small Business Administration Division of Program Certification and Eligibility 455 Market Street, 6th Floor San Francisco, CA 94105

The first section of the on-line course explains the 8(a) Program in detail. It culminates in an eligibility self-assessment test. The test consists of a series of simple yes/no questions that evaluate the degree to which your firm meets the basic qualifications for the 8(a) Program. If you meet the basic eligibility criteria, you will be allowed to apply immediately for the 8(a) Program via the electronic on-line system. If key eligibility criteria are not met, you will be directed to the SBA resource deemed most appropriate to help you at this time. If you would still prefer at this time to apply using the electronic system, please send an e-mail to BDMIS@sba. gov for further guidance and assistance. The average processing time for an electronic application is ninety days.

In addition, please be sure to read What You Should Know When Applying for 8(a) Business Development Program Certification (www.sba.gov/aboutsbasbaprograms/8abd/ application/8ABD_WHEN_APPLYING.html)

Paper-Based Applications While requiring considerably more time to process, you may also submit a paper application for 8(a) Program certification. A paper application may be obtained by means of a written request to your local Small Business Administration District Office. Complete the paper application in its entirety and return it to the address indicated. Upon receipt of your completed paper application, the data it contains will be retyped in the electronic system, printed out, and sent back to you for verification. If any errors are found, you must return the application to the SBA with the corrections. They will be entered into the on-line application, and another paper copy will be sent to you for verification. This process will repeat until the


certifications for small business

application contains no errors. At that time, please sign the application and return it to the SBA for processing in the regular ninety-day window. SBA recommends that you submit your application electronically to avoid those delays.

4.2  GSA Certification and GSA Schedules 4.2.1  GSA Certifications

For Businesses Without GSA Contracts Companies interested in bidding on GSA contracts should prepare by fulfilling applicable requirements and registering in the appropriate systems. Companies may also participate by seeking subcontracting opportunities with current contract holders. To obtain any government contract, including Schedules, contractors must complete the following registration requirements: Prerequisites for Government Contract Approval Central Contractor Registration (CCR): Any organization wishing to do business with the federal government must be registered in CCR before being awarded a contract. Registrants are required to submit detailed company information including: ``

`` ``

``

General Information – Includes, but is not limited to, DUNS number (see below), CAGE Code, company name, Federal Tax Identification Number (TIN), location, receipts, employee numbers, and website address. Corporate Information – Includes, but is not limited to, organization or business type and SBA-defined socioeconomic characteristics. Goods and Services Information – Includes, but is not limited to, NAICS code, SIC code, Product Service (PSC) code, and Federal Supply Classification (FSC) code. Financial Information – Includes, but is not limited to, financial institution, American Banking Association (ABA) routing number, account number, remittance address, lock box number, automated clearing house (ACH) information, and credit card information.

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``

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Point of Contact (POC) Information – Includes, but is not limited to, the primary and alternate points of contact and the electronic business, past performance, and government points of contact. Electronic Data Interchange (EDI) Information (optional) – Includes, but is not limited to, the EDI point of contact and his or her telephone, email, and physical address. EDI Information may be provided only for businesses interested in conducting transactions through EDI.

To Register in CCR go to http://www.ccr.gov. Click on “Start New Registration.” Dun & Bradstreet Numbers (DUNS): A DUNS number is a unique, nonindicative 9-digit identifier issued and maintained by Dun & Bradstreet that verifies the existence of a business entity globally. Dun & Bradstreet assigns DUNS numbers for each physical location of a business. A DUNS Number is required to start your CCR registration. To receive a DUNS number, you will need to provide the following information: `` `` `` `` `` `` `` ``

Legal Name Headquarters name and address for your organization Doing business as (dba), or other name by which your organization is commonly recognized Physical Address, City, State, and Zip Code Mailing Address (if separate from Headquarters and/or physical address) Telephone Number Contact Name and Title Number of Employees at your physical location

To obtain a DUNS number go to http://fedgov.dnb.com/webform or call (866) 705-5711.


certifications for small business

Online Representations and Certifications Application (ORCA): This online system replaces most of the paper-based Representations and Certifications (Reps and Certs) in the solicitations with an Internet application. You must be registered in ORCA if the solicitation you are responding to requires that you have an active registration in CCR. To register in ORCA go to https://orca.bpn.gov. Federal Business Opportunities: All proposed federal contracts expected to exceed $25,000 are announced on Federal Business Opportunities, or FedBizOpps. Businesses seeking government work should visit the FedBizOpps often and register there to be notified of newly posted opportunities in their industries. Security Requirements: In accordance with Homeland Security Presidential Directive-12 (“HSPD12�), contractors are required to undergo a FBI fingerprint check and a personnel security investigation at the level of the National Agency Check with written Inquiries (NACI). Regulations. The objectives of the regulations are to: ensure efficient and cost effective expenditures of government funds, optimize the opportunity for attainment of program objectives, obtain adequate and effective competition in acquisitions, assure impartial, equitable, and thorough evaluation of bids and proposals, select the best proposals, negotiate fair and reasonable contracts, and achieve effective administration of contracts. 4.2.2  GSA Schedules

If you sell to the federal government you should have a GSA certification. You must obtain certification, which will allow you to market for government contracts and assist in being a sub-contractor. A GSA contract enables a company to access government agencies and increase your small business sales and the schedule is advantageous in selling to large companies as well as a prime. Being on a GSA schedule is a calling card. All companies can benefit by selling with a GSA certification. A GSA contract speeds the federal buying process and is particularly advantageous for small business; woman-owned, minority owned; 8 (A); veteran-owned, Alaskan and Native American as well as HUB-zone. Government customers are using GSA procurement tools to make purchases increasingly from small businesses. The GSA contract has become the pre-

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ferred purchasing tool for contracting officers to purchase services and products. GSA sales are increasing. Note that sales through government GSA certified customers are close to $40 billion per year.

GSA Advantage!

This program helps small business find products, conduct market research and to place orders. Government customer browsing currently results in over 30,000 orders per week. (www. gsaadvantage.gov)

This is a major tool for GSA’s online shopping and ordering system. Search for services and suppliers. GSA Schedules are also referred to as Multiple Award Schedules (MAS) and Federal Supply Schedules. Under the GSA Schedules Program, GSA establishes long-term government wide contracts with commercial firms. GSA Schedules provide access to over 11 million commercial supplies (products) and services at volume discount pricing. With a GSA MAS (Multiple Award Schedule), you will be able to market to all agencies as the MAS program is a Government-wide contract. Note that 80% of MAS contracts are held by small businesses. 38% of the MAS Program sales statutory goals are going to small business. What do you learn? You must have a government marketing plan and make certain there is a need for your services. There are more than 17,500 MAS contracts in place now. So it takes marketing in your category once you get your GSA certification. GSA Schedules provide fast, flexible, cost-effective procurement solutions that allow customers to meet acquisition challenges, while achieving their missions.


certifications for small business

The MAS Value Proposition highlights the benefits customers experience when using GSA Schedules: `` `` `` `` ``

Realize cost savings Experience flexibility and choice Save time Achieve transparency Control the procurement

The Schedule List in GSA eLibrary contains a list of all GSA and VA Schedules. The generic categories of supplies and services available under each Schedule may be viewed by clicking on the Schedule number in the “Source” column. Supplies and services are identified in each Schedule by Special Item Number (SIN). GSA eLibrary also contains contract award information for all GSA and VA Schedules. Schedule supplies and services can be ordered directly from GSA Schedule contractors or through the GSA Advantage!® online shopping and ordering system. All customers, even those in remote locations, can order the latest technology and quality supplies and services, conveniently, and at most favored customer prices. GSA Schedules also offer the potential benefits of shorter lead-times, lower administrative costs, and reduced inventories. GSA Schedules offer a variety of features, including: `` `` `` `` `` `` `` `` `` `` ``

Blanket Purchase Agreements Contractor Team Arrangements Price Reductions New Technology Continuous Open Seasons Evergreen Contracts Worldwide Coverage Purchase Card Acceptance Environmental Programs/Identification Contractor Use of Schedules (FAR 51/FAR 51 Deviation) Section 508 information on electronic and information technology

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Resources for the Government Marketplace include: (1) FederalBusinessOpportunities (FedBizOpps): www.fbo.gov (opportunities are posted for proposed government contracts expected to exceed $25,000). (2) Federal Procurement Data System—www.fpds.gov (allows you to get the summary information on all Federal contract actions). (3) Forecast of Government Opportunities—www.gsa.gov/sbuFederal (Federal government agencies publicize a forecast of the services and products they purchase for the fiscal year). Look for subcontracting opportunities in your category: There are several sources such as FAR 5l.206, Notice of Subcontracting Opportunities.

Eligibility ›› A small business must meet all of the following criteria to qualify for the HUBZone program: ›› Located in a “historically underutilized business zone” or HUBZone. ›› Owned and controlled by one or more US Citizens, and ›› At least 35% of its employees reside in a HUBZone.

4.3  HUBZone Empowerment

Contracting Program (https://eweb1sp.sba.gov/ hubzone/internet/index.cfm)

The HUBZone Empowerment Contracting program provides federal contracting opportunities for qualified small businesses located in distressed areas. Fostering the growth of these federal contractors as viable businesses, for the long term, helps to empower communities, create jobs, and attract private investment.

The US Small Business Administration (SBA) regulates and implements the program and: `` `` `` ``

Determines which businesses are eligible to receive HUBZone contracts Maintains a listing of qualified HUBZone small businesses that Federal agencies can use to locate vendors Adjudicates protests of eligibility to receive HUBZone contracts Reports to the Congress on the program’s impact on employment and investment in HUBZone areas


certifications for small business

Types of HUBZone Contracts: Competitive HUBZone contract can be awarded if the contracting officer has a reasonable expectation that at least two qualified HUBZone small businesses will submit offers and that the contract can be awarded at a fair market price. Sole source HUBZone contract can be awarded if the contracting officer does not have a reasonable expectation that two or more qualified HUBZone small businesses will submit offers, determines that the qualified HUBZone small business is responsible, and determines that the contract can be awarded at a fair price. The government estimate cannot exceed $5 million for manufacturing requirements or $3 million for all other requirements.

Historically Underutilized Business Zone A “HUBZone” is an area that is located in one or more of the following: ›› A qualified census tract (as defined in section 42(d)(5)(C)(i)(I) of the Internal Revenue Code of 1986) ›› A qualified “non-metropolitan county” (as defined in section 143(k)(2)(B) of the Internal Revenue Code of 1986) with a median household income of less than 80 percent of the State median household income or with an unemployment rate of not less than 140 percent of the statewide average, based on US Department of Labor recent data ›› Lands within the boundaries of federally recognized Indian reservations.

A full and open competition contract can be awarded with a price evaluation preference. The offer of the HUBZone small business will be considered lower than the offer of a non-HUBZone/non-small business-providing that the offer of the HUBZone small business is not more than 10 percent higher.

4.4  Service Disabled/

Veteran Owned

In 1999, public law established federal procurement opportunities for veterans and service-disabled veterans. In 2003, the Small Business Act established procurement vehicles for small businesses owned and controlled by service-disabled veterans.

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Additionally, a contracting officer may set aside contracts for competition restricted to small business concerns owned and controlled by service-disabled veterans if the contracting officer reasonably expects two or more small businesses owned and controlled by service-disabled veterans will submit offers and that the award can be made at a fair market price. Veterans and service-disabled veterans may participate in all SBA procurement programs. To determine your eligibility, contact your local veterans business development officer.

Contracting officers may award a sole source or set-aside contract to a small business owned by a service-disabled veteran if: ›› The business is a responsible contractor

able to perform the contract, and the contracting officer does not reasonably expect two or more small businesses owned and controlled by service disabled veterans will submit offers. ›› The anticipated award price of the contract (including options) won’t exceed $5.5 million in case of a contract opportunity assigned a North American Industry Classification System code for manufacturing; or ›› $3.5 million in the case of any other contract opportunity; ›› In the estimation of the contracting officer, the contract award can be made at a fair and reasonable price.

Eligibility Requirements Applicant Eligibility: Eligible applicant must be: A small business concern as defined in SBA rules and regulations; firms must be at least 51 percent unconditionally owned and controlled by one or more U.S. citizens who are socially and economically disadvantaged as defined by 13 CFR 124.105, 124.109, 124.110, and 124.111. Beneficiary Eligibility: Socially and economically disadvantaged individuals and small businesses owned and operated by such individuals; economically disadvantaged Indian tribes including Alaskan Native Corporations and economically disadvantaged Native Hawaiian organizations. Credentials/Documentation: Documentation to establish that all program eligibility criteria are met. This program is excluded from coverage under OMB Circular No. A-87.

4.5  Small Disadvantaged

Business (SDB) Program Certification

It is a procurement tool designed to assist the government in finding firms capable of providing needed services, while at the same time, helping to address the traditional exclusion firms owned by disadvantaged individuals from contracting opportunities. Participation in the SDB program and the benefits are restricted to those firms who have satisfied the eligibility requirements and have been certified by the Small Business Administration as an SDB.


certifications for small business

4.6  National Minority Supplier Development Council

Certification (www.nmsdc.org)

The National Minority Supplier Development Council’s (NMSDC) Certification process is considered the gold standard for certifying minority-owned businesses by corporate America. The NMSDC-affiliated Regional Councils located throughout the country are responsible for certifying businesses owned by Asian, Black, Hispanic and Native American business owners using guidelines established by the National Minority Supplier Development Council. The NMSDC’s Certification Policy and Procedures Manual, is firmly adhered to by its To find your NMSDC Regional 37 affiliated Councils for the certification of Council visit: http://www.nmsdc. minority-owned businesses. Standardized org/nmsdc/app/template/ procedures assure consistent and identical contentMgmt%2CContentPage. review and certification of minority-owned vm/contentid/1311 businesses throughout the NMSDC Network. The NMSDC is the only national minority business development organization providing certification throughout the U.S. where Minority Business Enterprises (MBEs) are genuinely minority-owned and operated, and ready to do business. MBE Benefits: Access: Certified MBEs are listed in the Regional Council Minority Supplier Database. `` Advanced Management Education Program: Customized executive education, with highly intensive training and technical assistance for CEOs of minority-owned firms. `` Business Opportunity Fairs: Allow minority entrepreneurs to present themselves to hundreds of prospective buyers in a short time. `` Inclusion: Minority Business Information System (MBISYS®), NMSDC’s national database of certified minority suppliers. `` Network opportunities: Expansion of relationship-building opportunities with corporate buyers. `` Working capital loans: Through the Business Consortium Fund, as well as longer-term financing through the BCF’s Specialized Small Business Investment Company (SSBIC). ``

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Certification Businesses are certified by NMSDC’s nearest to the company’s headquarters. A minority-owned business is a for-profit enterprise, regardless of size, physically located in the United States or its trust territories, which is owned, operated and controlled by minority group members. “Minority group members” are United States citizens who are Asian, Black, Hispanic and Native American. Ownership by minority individuals means the business is at least 51% owned by such individuals or, in the case of a publicly-owned business, at least 51% of the stock is owned by one or more such individuals. Further, the management and daily operations are controlled by those minority group members. For purposes of NMSDC’s program, a minority group member is an individual who is a U.S. citizen with at least 1/4 or 25% minimum (documentation to support claim of 25% required from applicant) of the following: Minority Controlled Firm Certification (NMSDC Growth Initiative) The NMSDC Growth Initiative affects only NMSDC-certified firms that have an opportunity to grow their businesses. The business must be certified through an NMSDC affiliate first before it can apply for the Growth Initiative. A minority business may be certified as a minority “controlled” enterprise if the minority owners own at least 30% of the economic equity* of the firm. This occurs when non-minority institutional investors contribute a majority of the firm’s risk capital (equity). Under this special circumstance, a business may be certified as a minority “controlled” firm if the following criteria are met: `` `` ``

Minority management/owners control the day-to-day operations of the firm. Minority management/owners retain a majority (no less than 51%) of the firm’s “voting equity”. Minority owner/s operationally control the board of directors (i.e., must appoint a majority of the board of directors).


certifications for small business

4.7  Women’s Business Enterprise National Council’s

Certification (www.wbenc.org)

Certifying Women’s Business Enterprises (WBEs) is the foundation of the Women’s Business Enterprise National Council’s (WBENC) mission, along with connecting WBENC Certified WBEs with WBENC’s Corporate Members to facilitate real time business opportunities. WBENC also serves as a resource to offer training that helps the Corporate Member and the WBENC Certified WBE grow their capacity. Relying on WBENC’s “gold standard” national certification, hundreds of major corporations turn to WBENC’s proprietary database and events to identify women’s business enterprises to satisfy their contract needs. WBENC Certification validates the business is 51 percent owned, controlled, operated, and managed by a woman or women. To achieve WBENC Certification, women owned businesses submit to a formal business document review and site visit process, which is administered by one of WBENC’s 14 regional partner organizations. WBENC Certification gives women’s business enterprises the ability to compete for business opportunities provided by Corporate Members, other organizations and agencies Benefits of WBENC Certification Access ``

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Access to a current list of supplier diversity and procurement executives at hundreds of major U.S. corporations, government and quasi-government entities that accept and recognize WBENC certification. Formal and informal opportunities to pursue business deals with regional and national Corporate Members and/or WBENC certified WBEs.

Criteria for Certification ›› A company must be at least 51% owned, controlled, and operated by a woman or group of women who are U.S. citizens or permanent legal residents. A woman owner or female designate must also hold the highest defined office within the company on a day-to-day basis. The woman or women managing the day-today operations must possess necessary industry expertise. ›› For a copy of the Standards and Procedures used to determine certification, visit: http://www.wbenc.org/default/ Documents/Certification/WBENC_Standards_and_Procedures.pdf

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Capacity Development ``

``

Access to mentoring, education, and capacity development through regional and national programs. Opportunities to form strategic partnerships and joint ventures.

WBENC Certification Application Instructions Please visit www.wbenc.org and click on Certification.

Recognition `` `` ``

Eligible for national recognition as a Women’s Business Enterprise Star. Eligible for WBENC’s Applause Award. Eligible for recognition and awards presented by regional partner organizations

Promote Your Business `` `` ``

``

Use of the WBENC certified WBE seal on marketing materials, which identifies a business’s national certification Press release template to announce new WBENC certification Opportunity to promote the business through sponsorship of WBENC national events. Opportunity to promote the business in a 90 second video using the WBE Power Profile on WBENC’s interactive website. Opportunity to promote the business using WBENC Social Media profiles.

Community of Support `` `` ``

Share your knowledge and learn from others using WBENC Blogs. Network at WBENC national events. Access to best practices and industry expertise from over 10,000 certified women’s business enterprise owners.

Advocacy `` ``

White papers and research focused on women’s business issues. Representation by WBENC on business issues in public forums.


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4.8  Small Business Certification Overall Before starting the online certification application, read A Message to Our Suppliers regarding eProcurement (www.pd.dgs.ca.gov/amessagetooursuppliersregardingeprocurement.htm).

What does the Online Certification offer? Through a secure logon, the “no-fee” online application allows you to accomplish the following: `` `` `` ``

Complete the certification application. Certified firms have round-the-clock access to their certification information and can make updates as necessary. Certified firms can renew their certifications (within three calendar months of expiration). This self-paced interactive system will guide applicants through a series of questions based on your business structure and functions. At the end of the submittal, applicants will receive one of four certification statuses: approved, denied, full docs, or waiting for agency.

Helpful Links for Architects `` `` `` ``

`` ``

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FedBizOpps (http://www.fbo.gov/): General list of opportunities by federal agency GSA’s schedules program (http://www.gsa.gov/HDR_4_Prchsng_schedules) GSA’s design and construction program (http://www.gsa.gov/new construction) Primer (http://www.gsa.gov/Portal/gsa/ep/contentView.do?contentType= GSA_DOCUMENT&contentId=14883&noc=T) for small businesses on working with the GSA Primer (http://www.usace.army.mil/Pages/Business.aspx) on doing business with the Army Corps of Engineers Comprehensive collection of resources (http://usacesbconf.org/2007/ PDF/Presentations/) on small business opportunities with the Army Corps of Engineers Primer (http://www.donhq.navy.mil/OSBP/marketing/index.htm) on doing business with the Navy

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List of Defense Department Procurement Technical Assistance Centers (http://www.dla.mil/db/procurem.htm), which offer free and lowcost help with government procurement

4.9  State Examples Reviewing your state and local government contacts is key to contracting. The following are three state examples: California; Pennsylvania; Maryland. California

Achieving Small Business Participation Related Links About the DVBE & SB Certification Programs (http://www.pd.dgs.ca.gov/ smbus/aboutcerts.htm) `` About the Small Business 5% Bid Preference (http://www.pd.dgs.ca.gov/ smbus/sbpref.htm) `` SB Certification Benefits & Eligibility Requirements (http://www.pd.dgs. ca.gov/smbus/sbcert.htm) `` SB/DVBE Services Home (http://www.pd.dgs.ca.gov/smbus/default.htm) ``

Ways to Achieve Small Business (SB) Participation The following list describes several ways to achieve small business/micro business (SB/MB) participation as required by Executive Order S-02-06, which requires state agencies achieve a goal of 25% small business/micro business participation in state contracts: Under $5,000, where state agencies are not required to obtain competitive quotations so long as the price is fair and reasonable, awarding to a certified SB/MB achieves the state’s objective and can be counted towards the 25% goal. ``

State agencies may use a streamlined process known as the “SB/DVBE Option” by contracting directly with a California-certified small business for goods, services, and information technology valued between $5,001 and $99,999 after obtaining price quotes from at least two California-certified small businesses. For public works projects, the contract value can be up to $147,000.


certifications for small business

California (continued) ``

``

Contracts awarded directly to a certified SB/MB who are eligible for the small business 5% bid preference (California Code of Regulations, Title 2, Section 1896.6 (a)) OR Contracts awarded to a non-small business who subcontracts at 25% of the contract with SB/MB are also eligible for a 5% bid preference (California Code of Regulations, Title 2, Section 1896.6 (b)).

Note: Orders from leveraged procurement agreements (e.g., CMAS, Master Agreements, etc.) with a certified SB/MB firm may be counted toward SB/MB participation goals, but are not subject to the 5% bid preference. Need Help? Email OSDSHelp@dgs.ca.gov or call (916) 375-4940 Pennsylvania

For Minorities and Women (MBE/WBE) Learn about Pennsylvania’s Minority & Women Business Enterprise certification program and its requirements and benefits. Includes a brief summary of the criteria companies must meet to be certified. Becoming a State Contractor: Take your first steps toward becoming a Commonwealth contractor. Learn how to register as a vendor, find contracting opportunities, market your business to the State, and more. Contracting Opportunities Search: Use the online database to search for Commonwealth contracting opportunities over $10,000. Commonwealth Purchasing Offices: Every agency has a purchasing office, and after the Department of General Services, they are the Commonwealth’s biggest purchasers. Disadvantaged Business Program: Learn about the Disadvantaged Business Program. Part of the Request for Proposal (RFP) procurement process, this incentive program was developed to encourage Disadvantaged Business participation in state contracting.

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certifications for small business

Maryland

Small Business Reserve Program (Search the category as there are two architectural categories, for example)

The State of Maryland Small Business Reserve Program is committed to the growth and success of small businesses. For the first time, small businesses will be able to bid for State contracts without competing with larger, more established companies. Agencies are required to award a minimum of 10 percent of their units’ total dollar value of goods, supplies, services, maintenance, construction, construction related, architectural service and engineering service contracts to small businesses. The designated agencies are as follows: `` `` `` `` `` `` `` `` `` `` `` ``

State Treasurer Department of Budget and Management Department of Business and Economic Development Department of the Environment Department of General Services Department of Health and Mental Hygiene Department of Housing and Community Development Department of Human Resources Department of Information Technology Department of Juvenile Services Department of Labor, Licensing, and Regulation Department of Natural Resources

`` `` `` `` `` `` `` `` `` `` `` ``

Maryland State Department of Education Department of State Police Department of Public Safety and Correctional Services Maryland Department of Transportation University System of Maryland Maryland Port Commission State Retirement Agency Maryland Insurance Administration Maryland Stadium Authority Maryland Transportation Authority State Lottery Agency Morgan State University

The reserve does not apply to procurements that are subject to existing preferences for State Use Industries, Blind Industries and Services of Maryland, sheltered workshops, and to procurements for which this program would represent a violation of federal law.

Small Business Reserve Program Department of General Services 301 W. Preston Street Room M-3 Baltimore, Maryland 21201 E-mail: sbadmin@dgs.state.md.us Phone: 410-767-4270


certifications for small business

4.10  State Directory on Contracts, Procurement and

Certifications

Alabama `` `` ``

Alabama Division of Purchasing (http://purchasing.alabama.gov/): Get information on contracts, rules, and frequent questions. Vendor Registration (http://purchasing.alabama.gov/pages/vendors. aspx): Register your business to be able to apply to invitations to bid. Alabama Disadvantaged Business Enterprise (DBE) Program (http:// www.dot.state.al.us/bureau/hr/dbe/default.asp): Provides information on certification procedures and regulations for businesses that provide product or services to the highway or transportation construction.

Alaska ``

``

``

Alaska Division of General Services (http://www.doa.alaska.gov/dgs/): Find information on where to locate bids, state procurement officers, and how to do business with the state. Transportation and Pubic Facilities Procurement Gateway (http:// www.dot.state.ak.us/procurement/index.shtml): Find bidding and contract information for services related to the Dept of Transportation. Alaska Disadvantaged Business Enterprise (DBE) Program (http:// www.dot.state.ak.us/cvlrts/directory.shtml): Provides information on certification procedures and regulations for businesses that provide product or services to the highway or transportation construction.

Arizona ``

`` ``

Arizona State Procurement Office (http://www.azdoa.gov/agencies/spo/ business_resources.asp): Get information on rules, regulations and how to do business with the state. ProcureAZ eProcurement System (https://procure.az.gov/bso/): Register to find information on current solicitations and open contracts. Arizona Disadvantaged Business Enterprise (DBE) Program (http:// www.azdot.gov/azdbe/index.asp): Provides information on certification procedures and regulations for businesses.

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certifications for small business

Arkansas ``

`` ``

Arkansas Office of State Procurement (http://www.state.ar.us/dfa/procurement/pro_vendor.html): Find information on statewide procurement processes and bids. Vendor Registration (https://www.ark.org/vendor/index.html): Register online to get access to Arkansas vendor services. Arkansas Disadvantaged Business Enterprise (DBE) Program (http:// www.arkansas.gov/adfa/programs/dbep.html): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

California ``

``

``

``

California Division of Procurement (http://www.pd.dgs.ca.gov): Find information for businesses that want to sell products or services to the state government. California State Contracts Register (http://www.eprocure.dgs.ca.gov/ default.htm): Search through one-stop site for information on contracting opportunities. Small Business and DVBE Services (http://www.pd.dgs.ca.gov/smbus/ default.htm): Get information on certification for California Small Businesses, Micro businesses, and/or Disabled Veteran Business Enterprises. California Disadvantaged Business Enterprise (DBE) Program (http:// www.dot.ca.gov/hq/bep/): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

Colorado ``

``

Colorado State Purchasing Office (http://www.colorado.gov/dpa/dfp/ spo/index.htm?opendocument): Find information on procurement rules, vendor appeals and publishes on-line solicitation system. Vendor Registration (http://www.gssa.state.co.us/VenRegister): Register to Colorado’s Bid Information and Delivery System to increase chances of receiving responses to solicitations.


certifications for small business

``

``

Colorado Certification and Procurement Information (http://www.colorado.gov/cs/Satellite/OEDIT/OEDIT/1178305545267?rendermode=pr eview-sdalgar-1162927364983): Provides information for certification of small, women and minority-owned business enterprises. Colorado Disadvantaged Business Enterprise (DBE) Program (http:// www.dot.state.co.us/EEO/DBEProgramPage.htm): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

Connecticut ``

``

``

``

Connecticut Dept of Administrative Services (http://www.das.state. ct.us/Purchase/New_PurchHome/Busopp.asp): Find information on how to do business with the State of Connecticut. State Contracting Portal (http://www.das.state.ct.us/Purchase/portal/ portal_home.asp): Search for Bid/RFP solicitations, contracts and bid results. Small Business Set-Aside Program (http://vvv.state.ct.us/das/Purchase/ SetAside/SAProgin.htm): Find certification information for small and small minority owned businesses to qualify for state set-aside contracts. Connecticut Disadvantaged Business Enterprise (DBE) Program (http://www.ct.gov/dot/cwp/view.asp?a=2288&q=307380): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

Delaware ``

`` ``

Delaware Government Support Services for Contracting (http://gss. omb.delaware.gov/contracting/index.shtml): Find information for all statewide contracts, including Agency Bid Process Forms and solicitation information. Office of Minority and Women Business Enterprise (http://omwbe.delaware.gov/certify.shtml): Provides information on the certification process. Delaware Disadvantaged Business Enterprise (DBE) Program (http:// deldot.gov/information/business/dbe/index.shtml): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

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District of Columbia ``

``

``

DC Office of Contracting and Procurement (http://ocp.dc.gov/ocp/cwp/ view,a,1296,q,639516,ocpNav,%7C32644%7C.asp): Use the vendor portal to find information on opportunities and requirements. Business Requirements (http://ocp.dc.gov/ocp/cwp/view,a,1296,q,57633 4,ocpNav,%7C32644%7C.asp): Find the basic requirements and contact information in order to do business the District of Columbia. Certified Business Enterprise (CBE) Center (http://dslbd.dc.gov/ olbd/cwp/view,a,1403,q,634735,olbdNav_GID,1746,olbdNav,%7 C34037%7C.asp): Allows small businesses to certify its business with the District of Columbia Government

Florida `` ``

``

``

Florida Purchasing Division (http://dms.myflorida.com/purchasing): Find rules, forms and vendor resources for doing business with the state. Vendor Registration (https://vendor.myfloridamarketplace.com/): Register to get information on upcoming bids, post information on product and services and receive purchase orders electronically. Florida Office of Supplier Diversity (http://dms.myflorida.com/other_ programs/office_of_supplier_diversity_osd/): Find certification information for minority, women, and service-disabled veteran business enterprises Florida Disadvantaged Business Enterprise (DBE) Program (http:// www.dot.state.fl.us/equalopportunityoffice/): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

Georgia ``

``

Georgia Dept of Administrative Services (http://doas.georgia.gov/Suppliers/Pages/Home.aspx): Find services for vendors wishing to do business with the state. State Procurement Frequent Questions (http://www.georgia.org/Business/SmallBusiness/FAQs.htm): Get answers to frequent questions small business owners ask.


certifications for small business

``

``

``

Vendor Registration (http://statepurchasing.doas.georgia.gov/00/channel_title/0,2094,35226973_36298624,00.html): Register your company and identify product and service offerings through a free web-based system. Minority Business Enterprise Certification Program (http://doas.georgia.gov/Suppliers/Pages/SupplierMBE.aspx): Find out how to certify your small business in Georgia. Georgia Disadvantaged Business Enterprise (DBE) Program (http:// www.dot.state.ga.us/doingbusiness/dbePrograms/Pages/default.aspx): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

Hawaii ``

`` ``

Hawaii State Procurement Office (http://www.spo.hawaii.gov/): Get information on procurement policy and access to and register in the state’s electronic procurement system (http://www.spo.hawaii.gov/eprocurement/heps), HePS. Hawaii State and County Procurement Notices (http://www4.hawaii. gov/bidapps/): Find current open solicitations for local government. Hawaii Disadvantaged Business Enterprise (DBE) Program (http:// hawaii.gov/dot/administration/ocr/dbe.htm): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

Idaho ``

``

``

Idaho Dept of Administration (http://adm.idaho.gov/purchasing/): Get information on bids, contracts, registration with the online purchasing system and other information for doing business with the state. Vendor Registration (http://www.sicomm.net/): Register to access bid information and get complete details of bid requests for goods and services. Idaho Disadvantaged Business Enterprise (DBE) Program (http:// www.itd.idaho.gov/civil/overview.htm): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

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Illinois `` ``

``

Sell 2 Illinois – Business Registration (http://sell2.illinois.gov/): Register to do business with the state and view contract opportunities. Small Business Set-Aside Program (http://sell2.illinois.gov/SBSP/ Small_Businesses.htm): Find information on the state’s set-aside program and how to apply to be certified. Illinois Disadvantaged Business Enterprise (DBE) Program (http:// www.dot.il.gov/sbe/dbedir.html): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

Indiana `` `` ``

Indiana Dept of Administration (http://www.in.gov/idoa/3643.htm): Get a step by step guide on how to do business with the state. Contract Opportunities (http://www.in.gov/idoa/2694.htm): Search through the purchasing and contract activities of the state. Minority and Women’s Business Enterprises (http://www.in.gov/ idoa/2352.htm): Provides information on certification procedures and regulations for businesses.

Iowa ``

`` ``

``

Iowa Business and Regulatory Assistance (http://regassist.iowa.gov/ home.html): Find opportunities to supply goods and services to fulfill state contract needs. Vendor Registration (http://das.gse.iowa.gov/procurement/vendor_reg. html): Find forms to register with the state’s procurement services office. Targeted Small Business (TSB) Certification Program (https://dia. iowa.gov/tsb): Find information about the program that certifies businesses owned, operated, and actively managed by women, minority group members, or persons with disabilities Iowa Disadvantaged Business Enterprise (DBE) Program (http://www. dot.state.ia.us/contracts/contracts_eeoaa.htm): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.


certifications for small business

Kansas `` `` ``

Kansas Division of Purchases (http://www.da.ks.gov/purch/): Find contract opportunities and information on how to do business with the state. Vendor Registration (http://www.da.ks.gov/purch/VendorRegistration. htm): Register to get on the state’s vendor bid list. Kansas Disadvantaged Business Enterprise (DBE) Program (http:// www.ksdot.org/divadmin/civilrights/): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

Kentucky `` `` ``

Kentucky eProcurement (https://eprocurement.ky.gov): Find information on how to do business with the state. Vendor Registration (https://emars.ky.gov/online/vss/Advantage): Register with the state’s self serve system to receive bidding opportunities. Kentucky Disadvantaged Business Enterprise (DBE) Program: (http:// transportation.ky.gov/Contract/DBE/) Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

Louisiana ``

``

``

Procurement and Vendor Information (http://www.louisiana.gov/Business/Do_Business_With_the_State/): Find information on the Bidder’s List, Vendor Registration, Commodity Catalog, Technology Contracts and Guidelines, and online forms. Vendor Registration (http://wwwprd.doa.louisiana.gov/osp/lapac/vendor/Vndrmess.asp): Register your business to find out about contract opportunities and information. Louisiana Disadvantaged Business Enterprise (DBE) Program (http:// www8.dotd.louisiana.gov/UCP/Home.aspx): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

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Maine ``

``

Procurement and Vendor Information (http://www.maine.gov/portal/ business/vendors.html): Find information on vendor registration, contract opportunities and other resources to help you do business with the state. Maine Disadvantaged Business Enterprise (DBE) Program (http:// www.maine.gov/mdot/disadvantaged-business-enterprises/dbe-home. php): Provides information on certification procedures and regulations.

Maryland ``

`` ``

``

eMaryland Marketplace (https://ebidmarketplace.com/default.asp): Find information on vendor registration, contract opportunities and other resources to help you do business with the state. Vendor Registration (https://ebidmarketplace.com/venlogon.asp): Register as a vendor to participate in the state’s interactive bidding service. Small Business Reserve Program (http://www.smallbusinessreserve. maryland.gov/): Register to qualify for state government contracts that are reserved for small businesses. Maryland Disadvantaged Business Enterprise (DBE) Program (http:// www.mdot.state.md.us/MBE_Program/Index.html): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

Massachusetts ``

`` ``

Procurement and Vendor Information (http://www.mass.gov/?pageID= mg2topic&L=3&L0=Home&L1=Business&L2=Selling+to+the+Govern ment&sid=massgov2): Find basic information on how to do business with the state. Procurement Access and Information System (http://www.comm-pass. com/): Register as a vendor and find bid opportunities. State Office of Minority and Women Business Assistance (http://www. somwba.state.ma.us): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.


certifications for small business

Michigan ``

``

Buy Michigan First (http://www.michigan.gov/buymichiganfirst/): Find information on vendor registration, contract opportunities and other resources to help you do business with the state. Michigan Disadvantaged Business Enterprise (DBE) Program (http:// www.michigan.gov/mdot/0,1607,7-151-9625_21539_23108---,00.html): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

Minnesota ``

`` ``

``

Minnesota Materials Management Division (http://www.mmd.admin. state.mn.us/mn02000.htm): Find vendor information on bid opportunities and other resources to help you do business with the state. Online Vendor Registration (https://www.mmd.admin.state.mn.us/webven/): Register to do business with the state. Targeted Group/Economically Disadvantaged (TG/ED) Small Business Program (http://www.mmd.admin.state.mn.us/mn02001.htm_): Provides information on certification procedures and regulations. Minnesota Disadvantaged Business Enterprise (DBE) Program (http:// www.dot.state.mn.us/civilrights/dbe.html): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

Mississippi ``

``

Mississippi Electronic Portal to Government Contracts (http://www. mscpc.com/): Find information on vendor registration, contract opportunities and other resources to help you do business with the state. Mississippi Disadvantaged Business Enterprise (DBE) Program (http://www.gomdot.com/Divisions/CivilRights/Resources/Programs/ DBE/Home.aspx): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

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Missouri ``

``

``

Missouri Purchasing and Materials Management (http://oa.mo.gov/ purch/): Find information on vendor registration, contract opportunities and other resources to help you do business with the state. Missouri Office of Supplier and Workforce Diversity (http://www.oswd. mo.gov/mbewbeCert.shtml): Provides certification information on Minority Business Enterprises and Women Business Enterprises. Missouri Disadvantaged Business Enterprise (DBE) Program (http:// www.modot.org/business/contractor_resources/External_Civil_Rights/ DBE_program.htm): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

Montana ``

``

Montana Procurement and Vendor Information (http://gsd.mt.gov/ business/): Find information on vendor registration, contract opportunities and other resources to help you do business with the state. Montana Disadvantaged Business Enterprise (DBE) Program (http:// www.mdt.mt.gov/business/contracting/civil/dbe.shtml): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

Nebraska ``

``

Nebraska Procurement and Vendor Information (http://www.das.state. ne.us/materiel/purchasing/): Find information for vendors, contract opportunities and other resources to help you do business with the state. Nebraska Disadvantaged Business Enterprise (DBE) Program (http:// www.dor.state.ne.us/letting/dbeinfo.htm): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.


certifications for small business

Nevada ``

``

Nevada Procurement and Vendor Information (http://purchasing.state. nv.us/): Find information for vendors on contract opportunities and other resources to help you do business with the state. Nevada Disadvantaged Business Enterprise (DBE) Program (http:// www.nevadadbe.com/): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

New Hampshire ``

``

New Hampshire Vendor Resource Center (http://www.admin.state. nh.us/purchasing/vendorresources.asp): Find information for vendors on contract opportunities and other resources to help you do business with the state. New Hampshire Disadvantaged Business Enterprise (DBE) Program (http://www.nh.gov/dot/org/projectdevelopment/construction/laborcompliance/dbe_overview.htm): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

New Jersey ``

``

``

``

New Jersey Division of Purchase and Property (http://www.nj.gov/treasury/purchase/doingbusiness.shtml): Find information for vendors on contract opportunities and other resources to help you do business with the state. Vendor Registration (http://www.state.nj.us/treasury/purchase/erfpnotifications.shtml): Register to receive email notifications on new and updated RFPs. Minority and Women Business Enterprise (MWBE) Certification (http://www.nj.gov/njbusiness/contracting/minority/certification.shtml): Provides information on certification procedures and regulations. New Jersey Disadvantaged Business Enterprise (DBE) Program (http:// www.state.nj.us/transportation/business/civilrights/dbe.shtm): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

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New Mexico ``

``

New Mexico State Purchasing Division (http://www.generalservices. state.nm.us/spd/spd.html): Find information for vendors on contract opportunities and other resources to help you do business with the state. New Mexico Disadvantaged Business Enterprise (DBE) Program (http://www.nmshtd.state.nm.us/main.asp?secid=11175): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

New York ``

``

``

Procurement Services (http://www.ogs.state.ny.us/purchase/default.asp): Find information for vendors on contract opportunities and other resources to help you do business with the state. Minority and Women Owned Business Enterprise Program (http:// www.nylovesmwbe.ny.gov/Certification/Overview/Overview.htm): Provides information on certification procedures and regulations. New York Disadvantaged Business Enterprise (DBE) Program (https:// www.nysdot.gov/portal/page/portal/main/business-center/civil-rights/ general-info/dbe-certification): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

North Carolina ``

`` ``

NC eProcurement at Your Service (http://eprocurement.nc.gov/): Find information for vendors on contract opportunities and other resources to help you do business with the state. Vendor Registration (https://www.ips.state.nc.us/ips/vendor/vndpubmain.asp): Register to receive electronic notices of open solicitations. North Carolina Disadvantaged Business Enterprise (DBE) Program (https://apps.dot.state.nc.us/vendor/directory/): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.


certifications for small business

North Dakota `` `` ``

State Procurement Online (http://www.nd.gov/spo/): Find information to help you do business with the state. Vendor Registration (http://www.nd.gov/spo/vendor/registry/): Register your business to become a vendor for the state. North Dakota Disadvantaged Business Enterprise (DBE) Program (http://www.dot.nd.gov/divisions/civilrights/dbeprogram.htm): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

Ohio ``

``

``

State Procurement and Vendor Information (http://procure.ohio.gov/ proc/index.asp): Find information for vendors on contract opportunities and other resources to help you do business with the state. Minority and Small Business Certification (https://www.ips.state.nc.us/ ips/vendor/vndpubmain.asp): Provides information on certification procedures and regulations. Ohio Disadvantaged Business Enterprise (DBE) Program (http://www. dot.state.oh.us/Divisions/EqualOpportunity/Pages/DBE.aspx): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

Oklahoma ``

`` ``

``

State Procurement and Vendor Information (http://ok.gov/DCS/Central_Purchasing/index.html): Find information to help you do business with the state. Vendor Registration: Register your business to receive solicitation notifications. Minority and Women Business Certification Programs (http://www. okcommerce.gov/index.php?option=content&task=view&id=133& Itemid=175): Provides information on certifications procedures and regulations. Oklahoma Disadvantaged Business Enterprise (DBE) Program (http:// www.okladot.state.ok.us/regserv/dbeinfo/index.htm): Provides informa-

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tion on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

Oregon `` ``

``

State Procurement Information (http://www.oregon.gov/DAS/SSD/SPO/ index.shtml): Find information to help you do business with the state. Minority, Women, and Emerging Small Business Programs (http:// www.oregon.gov/DCBS/OMWESB/index.shtml): Provides information on certifications procedures and regulations. Oregon Disadvantaged Business Enterprise (DBE) Program (http:// www.oregon.gov/ODOT/CS/CIVILRIGHTS/sbe/dbe/dbe_program. shtml): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

Pennsylvania ``

``

``

Business and Procurement Information (http://www.portal.state.pa.us/ portal/server.pt?open=512&objID=1231&&level=1&css=L1&mode=2& in_hi_userid=2&cached=true): Find information to help you do business with the state. Minority and Women Business Enterprises (http://www.portal.state. pa.us/portal/server.pt/community/mbe_wbe/1359/criteria_for_certification/256691): Find out how to certify your small business in Pennsylvania. Pennsylvania Disadvantaged Business Enterprise (DBE) Program (http://www.dot.state.pa.us/Internet/Bureaus/pdBEO.nsf/BEOHome page?OpenFrameset): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

Puerto Rico ``

Puerto Rico Disadvantaged Business Enterprise (DBE) Program (http://www.dtop.gov.pr/CivilRights/DBE.html): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.


certifications for small business

Rhode Island ``

``

Procurement and Vendor Information (http://www.ri.gov/business/ index.php?subcategory=21&linkgroup=91): Find information for vendors on contract opportunities and other resources to help you do business with the state. Small Business Enterprise Services (http://www.mbe.ri.gov/): Provides information on certification procedures and regulations for Minority Business Enterprises (MBE), Women Business Enterprises (WBE) and Disadvantaged Business Enterprises (DBE).

South Carolina ``

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``

Procurement and Vendor Information (http://sc.gov/Portal/Category/ DOINGBUSINESS): Find information for vendors on contract opportunities and other resources to help you do business with the state. Small and Minority Business Enterprise Program (http://www.govoepp. state.sc.us/osmba/apps.html): Provides information on certifications procedures and regulations. South Carolina Disadvantaged Business Enterprise (DBE) Program (http://www.dot.state.sc.us/doing/DBE_quarterly.html): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

South Dakota ``

``

Procurement and Vendor Information (http://www.state.sd.us/boa/opm/ vendor_info.htm): Find information for vendors on contract opportunities and other resources to help you do business with the state. South Dakota Disadvantaged Business Enterprise (DBE) Program (http://www.sddot.com/operations/dbe.asp): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

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Tennessee ``

`` ``

Procurement and Vendor Information (http://www.tennessee.gov/generalserv/purchasing/dobuis.html): Find information for vendors on contract opportunities and other resources to help you do business with the state. Diversity Business Enterprise Program (http://www.tn.gov/businessopp/ index.html): Find out how to certify your small business in Tennessee. Tennessee Disadvantaged Business Enterprise (DBE) Program (http:// www.tdot.state.tn.us/civil-rights/smallbusiness/): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

Texas ``

``

``

State Purchasing and Vendor Information (http://www.window.state. tx.us/procurement/): Find out how to get listed in the state vendor search engine, statewide contracts and bidding opportunities. Historically Underutilized Business (HUB) Program (http://www.window.state.tx.us/procurement/): Provides certification information on the state’s procurement process to minority and woman-owned businesses. Texas Disadvantaged Business Enterprise (DBE) Program (http://www. dot.state.tx.us/business/business_outreach/dbe.htm): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

Utah ``

``

Purchasing and Vendor Information (http://purchasing.utah.gov/vendor/index.html): Find information on current bids, subscribe to the bid notification system and other resources. Utah Disadvantaged Business Enterprise (DBE) Program (http://www. udot.utah.gov/main/f?p=100:pg:457636928512159:::1:T,V:2250,): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.


certifications for small business

Vermont ``

``

Business and Vendor Information (http://vermont.gov/portal/business/ index.php?id=92): Find information for vendors on contract opportunities and other resources to help you do business with the state. Vermont Disadvantaged Business Enterprise (DBE) Program (http:// www.aot.state.vt.us/CivilRights/Dbe.htm): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

Virginia ``

``

Virginia eProcurement (http://www.eva.state.va.us/vendors/index.htm): Find information for vendors on contract opportunities and other resources to help you do business with the state. Virginia Department of Minority Business Enterprise (DMBE) Program (http://www.dmbe.virginia.gov/): Provides information on certification procedures and regulations for Small, Women and Minority-Owned (SWaM) businesses.

Washington ``

`` ``

Business and Vendor Information (http://access.wa.gov/business/dobus. aspx): Find information for vendors on contract opportunities and other resources to help you do business with the state. Vendor Registration (http://access.wa.gov/business/state_start.aspx): Register to do business with the state. State Office of Minority and Women’s Business Enterprises (http:// www.omwbe.wa.gov/): Provides information on certification procedures and regulations for businesses.

West Virginia ``

Purchasing Division and Information (http://www.state.wv.us/admin/ purchase/): Find information for vendors on contract opportunities and other resources to help you do business with the state.

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``

West Virginia Disadvantaged Business Enterprise (DBE) Program (http://www.wvdot.com/3_roadways/3D9_EEO.HTM): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

Wisconsin ``

``

``

State Procurement and Vendor Information (http://vendornet.state. wi.us/): Find information for vendors on contract opportunities and other resources to help you do business with the state. Wisconsin Certification Central (WisCert Central) (http://commerce. wi.gov/BD/BD-Wiscert.html): Provides information on certification programs for small, disadvantaged, minority, women, and veteran (SDMWV) business enterprises. Wisconsin Disadvantaged Business Enterprise (DBE) Program (http:// www.dot.state.wi.us/dtid/odbe/dbe.html): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.

Wyoming ``

``

Procurement and Vendor Information (http://ai.state.wy.us/General Services/Procurement/index.asp): Find information for vendors on contract opportunities and other resources to help you do business with the state. Wyoming Disadvantaged Business Enterprise (DBE) Program (http:// www.dot.state.wy.us/wydot/business_with_wydot/contractors/Disadvantaged_Business_Enterprise): Provides information on certification procedures and regulations for businesses that provide product or services for highway or transportation construction.


[5] Access to Capital for Small Businesses



Access to capital for small businesses

In this chapter we will outline the key programs and resources associated with access to capital. The key expansion deterrent for small business is access to capital. The government plays a key role through SBA and other entities. Banks and other lending entities play a vital role in helping small businesses gain access to capital; yet during the economic downturn of 2008–2010, banks have not been lending to the extent needed. And capital is essential to expansion. Banks work through other entities such as SCORE to provide loans critical to small business. Today small business owners indicate that a significant obstacle to expansion of their small business is the availability of sufficient intermediate and long-term capital to support their working capital and fixed assets requirements. Banks emphasize that hey need help in sharing the risk posed by making intermediate or long-term capital loans to small businesses. Banks and other lending institutions offer a number of SBA guaranteed loan programs to assist small businesses. SBA itself does not make loans; yet SBA guarantees loans made to small businesses by private and other institutions. There are programs aimed at women and minorities such as the SBA Women Centers and their outreach programs, Count-Me-In program or support through MBDA and the Minority Business Centers. Then there are special program for major capital such as venture capital and all these are summarized here. SBA is an important partner in providing loan guarantee programs needed by banks to provide the appropriate intermediate and long term capital to their small business customers. There is a strong demand for intermediate and longterm loans from lending institutions. SBA defines a small business as one that is independently owned and operated and not dominant in its field. A small business must also meet the employment or sales standards developed by the Small Business Administration and based on the North American Industry

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Classification System (NAICS). Note: (With architectural firms the threshold for small business classification has been $3 million dollars and there is a push to raise this number for both loans and for government contracts).

5.1  SBA Finance Start Up (www.sba.gov/ smallbusinessplanner/start/financestartup/index.html) Eligibility The following criteria are used in general by SBA to determine if a concern qualifies as a small business and is eligible for SBA loan assistance: ›› Wholesale – not more than 100 employees. ›› Retail or Service – Average (3 year) annual sales or receipts of not more than $6.0 million to $29.0 million, depending on business type. ›› Manufacturing – Generally not more than 500 employees, but in some cases up to 1,500 employees. ›› Construction – Average (3 year) annual sales or receipts of not more than $12.0 million to $28.5 million, depending on the specific business type.

5.1.1  SBA’s Bonding Programs (www.sba.gov/financialassistance/ borrowers/surety/index.html)

The Surety Bond Guarantee (SBG) Program was developed to provide small and minority contractors with contracting opportunities for which they would not otherwise bid. The U.S. Small Business Administration (SBA) can guarantee bonds for contracts up to $2 million, covering bid, performance and payment bonds for small and emerging contractors who cannot obtain surety bonds through regular commercial channels.

SBA’s guarantee gives sureties an incentive to provide bonding for eligible contractors, and thereby strengthens a contractor’s ability to obtain bonding and greater access to contracting opportunities. A surety guarantee, an agreement between a surety and the SBA, provides that SBA will assume a predetermined percentage of loss in the event the contractor should breach the terms of the contract

5.1.2  SBA’s Business Loans (www.sba.gov/financialassistance/ borrowers/guaranteed/index.html)

SBA administers three separate, but equally important loan programs. SBA sets the guidelines for the loans while SBA’s partners (Lenders, Community Development Organizations, and Micro lending Institutions) make the loans to small businesses. SBA backs those loans with a guaranty that will eliminate


Access to capital for small businesses

some of the risk to the lending partners. The Agency’s Loan guaranty requirements and practices can change however as the Government alters its fiscal policy and priorities to meet current economic conditions. Therefore, past policy cannot always be relied upon when seeking assistance in today’s market. Federal appropriations are available to the SBA to provide guarantees on loans structured under the Agency’s requirements. With a loan guaranty, the actual funds are provided by independent lenders who receive the guaranty of the Federal Government on a portion of the loan they make to small business. The loan guaranty which SBA provides transfers the risk of borrower nonpayment, up to the amount of the guaranty, from the lender to SBA. Therefore, when a business applies for an SBA Loan, they are actually applying for a commercial loan, structured according to SBA requirements, which receives an SBA guaranty. In a variation of this concept, community development organizations can get the Government’s full backing on their loan to finance a portion of the overall financing needs of an applicant small business. 5.1.3  SBA’s Investment Programs (www.sba.gov/ financialassistance/borrowers/vc/sbainvp/index.html)

In 1958 Congress created The Small Business Investment Company (SBIC) program. SBICs, licensed by the Small Business Administration, are privately owned and managed investment firms. They are participants in a vital partnership between government and the private sector economy. With the private capital they raise and with funds borrowed at favorable rates through SBA, SBICs provide financing in the form of debt or equity to small businesses.

5.2  SBA’s Loan Programs 5.2.1  7(a) Loan Program (www.sba.gov/financialassistance/ borrowers/guaranteed/7alp/index.html)

The 7(a) Loan Program is SBA’s primary program to help start-up and existing small businesses obtain financing when they might not be eligible for business loans through normal lending channels. The name comes from sec-

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Eligibility To be considered for a 7(a) loan, applicants must meet certain eligibility requirements. These requirements are designed to be as broad as possible so the program can accommodate the most diverse variety of small business financing needs.

tion 7(a) of the Small Business Act, which authorizes SBA to provide business loans to American small businesses. SBA itself does not make loans, but rather guarantees a portion of loans made and administered by commercial lending institutions.

7(a) loans are the most basic and most commonly used type of loans. They are also the most flexible, since financing can be guaranteed for a variety of general business purposes, including working capital, machinery and equipment, furniture and fixtures, land and building (including purchase, renovation and new construction), leasehold improvements, and debt refinancing (under special conditions). Loan maturity is up to 10 years for working capital and generally up to 25 years for fixed assets. Most American banks participate in the program, as do some non-bank lenders, which expand the availability of loans. Participating lenders agree to structure loans according to SBA’s requirements, and apply and receive a guaranty from SBA on a portion of this loan. The SBA does not fully guarantee 7(a) loans—the lender and SBA share the risk that a borrower will not be able to repay the loan in full. The guaranty is against payment default; it does not cover imprudent decisions by the lender or misrepresentation by the borrower.

Criteria `` Operate as a for-profit company. `` Do business (or propose to) in the United States or its possessions. `` Meet SBA Size Standards (http://www.sba.gov/contractingopportunities/officials/size/index.html). `` Be an eligible type of business. While the vast majority of businesses are eligible for financial assistance from the SBA, some are not. Check this list of Eligible and Ineligible Types of Businesses (http://www.sba.gov/ financialassistance/borrowers/resources/eligibility/index.html) to see if your company qualifies. `` Plan to use proceeds for an approved purpose. 7(a) loan proceeds may be used to establish a new business or to assist in the operation, acquisition or expansion of an existing business. This list explains Eligible and Ineligible Use of Proceeds (http://www.sba.gov/financialassistance/borrowers/ resources/proceeds/index.html).


Access to capital for small businesses

``

`` ``

`` ``

Not have funds available from other sources. SBA does not extend financial assistance to businesses when the financial strength of the individual owners or the company itself is sufficient to provide all or part of the financing. Both business and personal financial resources are reviewed as part of the eligibility criteria. If these resources are found to be excessive, the business will be required to use those resources in lieu of part or all of the requested loan proceeds. Ability to repay the loan on time from the projected operating cash flow of the business. Good character. SBA obtains a “Statement of Personal History” from the principals of each applicant firm to determine if they have historically shown the willingness and ability to pay their debts and whether they have abided by the laws of their community. Management expertise and commitment necessary for success. Feasible business plan.

Types of SBA 7(a) Loans SBA offers several different types of 7(a) loans that include Express loans, International Trade loans and Special Purpose loans. ``

Express Programs (http://www.sba.gov/financialassistance/borrowers/ guaranteed/7alp/FINANCIAL_GLP_7ALP_EXPRESS.html): Streamlined and expedited loan procedures for particular groups of borrowers. ›› SBAExpress: SBAExpress features an accelerated turnaround time for SBA review; a response to an application will be given within 36 hours. ›› Community Express: The Community Express loan program allows approved SBA lenders to provide a unique combination of financial and technical assistance to borrowers located in the nation’s underserved communities. Eligible communities include SBA’s Historically Underutilized Business Zones (HUBZones) and those communities identified as distressed through the Community Reinvestment Act (CRA). To encourage small businesses start-ups, SBA makes eligible loans of $25,000 or less, regardless of where small businesses are located. ›› Patriot Express: The Patriot Express Program is designed for small businesses that are 51 percent or more owned/controlled by veterans or members of the military community.

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``

``

``

Export Loan Programs (http://www.sba.gov/financialassistance/borrowers/guaranteed/7alp/FINANCIAL_GLP_7ALP_EXPORT.html): SBA has placed a priority on helping small business exporters—some 70 percent of all U.S. exporters have 20 or fewer employees—with a number of loan programs specifically designed to help them develop or expand their export activities. ›› Export Express: The SBA Export Express Program provides exporters and lenders a streamlined method to obtain SBA-backed financing for loans and lines of credit up to $250,000. Lenders use their own credit decision process and loan documentation; SBA provides an expedited eligibility review and provides a response within 24 hours. ›› Export Working Capital Program (EWCP): SBA’s Export Working Capital Program (EWCP) loans are targeted for businesses that are able to generate export sales and need additional working capital to support these sales. Participating lenders review and approve applications and submit the request to the SBA staff at the U.S. Export Assistance Center location servicing the exporter’s geographical territory. ›› International Trade Loan Program: The International Trade Loan Program offers term loans to businesses that plan to start or continue exporting or that that have been adversely affected by competition from imports. The proceeds of the loan must enable the borrower to be in a better position to compete. The program offers borrowers a maximum SBA-guaranteed portion of $1.75 million. Rural Lender Advantage Program (http://www.sba.gov/financialassistance/borrowers/guaranteed/7alp/FINANCIAL_GLP_7ALP_RURAL_ LEND.html): The Small/Rural Lender Advantage (S/RLA) initiative is designed to accommodate the unique loan processing needs of small community/rural-based lenders, many of which make very few SBA loans. It is part of a broader SBA initiative to promote the economic development of local communities, particularly those facing the challenges of population loss, economic dislocation, and high unemployment. S/RLA encourages small community/rural lenders to partner with SBA by simplifying and streamlining loan application process and procedures, particularly for smaller SBA loans. Special Purpose Loans Program (http://www.sba.gov/financialassistance/borrowers/guaranteed/7alp/FINANCIAL_GLP_7ALP_SPECIAL.html): The 7(a) Loan Program features a number of special purpose loans that address particular business needs.


Access to capital for small businesses

5.2.2  SBA CAPLines Loan Program (www.sba.gov/ smallbusinessplanner/start/financestartup/SERV_CAPLINES.html)

CAPLines is the umbrella program under which the SBA helps small businesses meet their short-term and cyclical working-capital needs. A CAPLines loan, except the Small Asset-Based Line, can be for any dollar amount that does not exceed SBA’s limit. There are five short-term working-capital loan programs for small businesses under the CAPLines umbrella:

(1) Seasonal Line: These are advances against anticipated inventory and (2) (3)

(4)

(5)

accounts receivable help during peak seasons when businesses experience seasonal sales fluctuations. Can be revolving or non-revolving. Contract Line: Finances the direct labor and material cost associated with performing assignable contract(s). Can be revolving or non-revolving. Builders Line: If you are a small general contractor or builder constructing or renovating commercial or residential buildings, this can finance direct labor-and material costs. The building project serves as the collateral, and loans can be revolving or non-revolving. Standard Asset-Based Line: This is an asset-based revolving line of credit for businesses unable to meet credit standards associated with long-term credit. It provides financing for cyclical growth, recurring and/or short-term needs. Repayment comes from converting shortterm assets into cash, which is remitted to the lender. Businesses continually draw from this line of credit, based on existing assets, and repay as their cash cycle dictates. This line generally is used by businesses that provide credit to other businesses. Because these loans require continual servicing and monitoring of collateral, additional fees may be charged by the lender. Small Asset-Based Line: This is an asset-based revolving line of credit of up to $200,000. It operates like a standard asset-based line except that some of the stricter servicing requirements are waived, providing the business can consistently show repayment ability from cash flow for the full amount.

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Eligibility Although most small businesses are eligible for SBA loans, some types of businesses are ineligible and a case-by-case determination must be made by the Agency. Eligibility is generally determined by four factors: 1. Type Of Businesses Eligible 2. Size 3. Use Of Proceeds 4. Credit Elsewhere

Maximum Loan Amounts Except the Small Asset-Based Line, CAPLine loans follow SBA’s maximum loan amounts. The Small Asset-Based Line has a maximum loan amount of $200,000. Loan Maturities Each of the five lines of credit has a maturity of up to five (5) years, but because each is tailored to an individual business’s needs, a shorter initial maturity may be established. CAPLines funds can be used as needed throughout the term of the loan to purchase short term assets, as long as sufficient time is allowed to convert the assets into cash at maturity.

Collateral Holders of at least 20% ownership in the business are generally required to guaranty the loan. Although inadequate collateral will not be the sole reason for denial of a loan request, the nature and value of that collateral does factor into the credit decision. 5.2.3  SBA CDC/504 Loan Program (www.sba.gov/

smallbusinessplanner/start/financestartup/SERV_LT_504.html) The CDC/504 loan program is a long-term financing tool for economic development within a community. The 504 Program provides small businesses requiring “brick and mortar” financing with long-term, fixed-rate financing to acquire major fixed assets for expansion or modernization. A Certified Development Company (CDC) is a private, nonprofit corporation set up to contribute to the economic development of its community. CDCs work with SBA and private sector lenders to provide financing to small businesses. How Funds May Be Used Proceeds from 504 loans must be used for fixed asset projects, such as: `` ``

Purchasing land and improvements, including existing buildings, grading, street improvements, utilities, parking lots and landscaping; Construction of new facilities or modernizing, renovating or converting existing facilities;


Access to capital for small businesses

``

Purchasing long-term machinery and equipment.

The 504 Program cannot be used for working capital or inventory, consolidating or repaying debt, or refinancing. Maximum Debenture The maximum SBA debenture is $1.5 million when meeting the job creation criteria or a community development goal. Generally, a business must create or retain one job for every $65,000 provided by the SBA except for small manufacturers, which have a $100,000 job creation or retention goal. The maximum SBA debenture is $2.0 million when meeting a public policy goal.

Eligibility To be eligible for a CDC/504 loan, the business must be operated for profit and fall within the size standards set by the SBA. Under the 504 Program, the business qualifies as small if it does not have a tangible net worth in excess of $7.5 million and does not have an average net income in excess of $2.5 million after taxes for the preceding two years. Loans cannot be made to businesses engaged in speculation or investment in rental real estate.

Interest Rates and Fees Interest rates on 504 loans are pegged to an increment above the current market rate for five-year and 10-year U.S. Treasury issues. Maturities of 10 and 20 years are available. Fees total approximately 3 percent of the debenture and may be financed with the loan. Collateral Generally, the project assets being financed are used as collateral. Personal guaranties of the principal owners are also required. For More Information There are about 270 CDCs nationwide, each covering a specific geographic area. If you are interested in applying for a 504 loan, contact the CDC nearest you. 5.2.4  SBA Community Adjustment and Investment Programs (CAIP) (www.sba.gov/smallbusinessplanner/start/ financestartup/SERV_CAIP.html)

CAIP is a program established to assist U.S. companies that are doing business in areas of the country that have been negatively affected by NAFTA. Funds administered by Treasury (see below) allow for the payment of fees on eligible loans. These fees include the 7(a) program guaranty fee (and subsidy)

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Eligibility To be eligible, certain criteria must be met; for example, the business must reside in a county noted as being negatively affected by NAFTA, based on job losses and the unemployment rate of the county; this was recently expanded to allow for granting eligibility to defined areas within a county (which will allow SBA to react quickly in offering to provide assistance when, for example, a plant closes). In addition, there is a job creation component. For 7(a) loans, one job has to be created for every $70,000 SBA guarantees. For 504 loans, one job has to be created for every $50,000 SBA guarantees.

and the 504 program guaranty, CDC and lender fees. Depending on the loan size, the fees can be sizeable. The CAIP works with the SBA in both the 7(a) Loan Guarantee Program and 504 Program to reduce borrower costs and increase the availability of these proven business assistance programs. 5.2.5  SBA Disaster Assistance

Loan Program (www.sba.gov/ financialassistance/borrowers/ guaranteed/dalp/index.html)

Eligible CAIP Communities

This program provides low-interest loans to homeowners, renters, businesses of all sizes and most private non-profit organizations to repair or replace real estate, personal property, machinery and equipment, inventory and business assets that have been damaged or destroyed in a declared disaster.

Currently, over 230 counties in 29 states are designated as eligible. Visit the program’s website to learn if your community is eligible for this program.

Disaster Loans for Homeowners/Renters `` Personal Property Loan: This loan can provide a homeowner or renter with up to $40,000 to help repair or replace personal property, such as clothing, furniture, automobiles, etc., lost in the disaster. As a rule of thumb, personal property is anything that is not considered real estate or a part of the actual structure. This loan may not be used to replace extraordinarily expensive or irreplaceable items, such as antiques, collections, pleasure boats, recreational vehicles, fur coats, etc. `` Real Property Loan: Homeowners may apply for a loan of up to $200,000 to repair or replace their primary home to its pre-disaster condition. The loan may not be used to upgrade the home or make additions to it. If, however, city or county building codes require structural improvements, the loan may be used to meet these requirements. Loans may be increased by as much as 20 percent of the verified losses to protect the damaged real property from possible future disasters of the same kind.


Access to capital for small businesses

Disaster Loans for Businesses `` Physical Disaster Loan: This loan can provide businesses of any size and private non-profit organizations with up to $2.0 million (actual loan amounts are based on amount of damage) to repair or replace real property, machinery, equipment, fixtures, inventory, and leasehold improvements. In addition, disaster loans to repair or replace real property or leasehold improvements may be increased by as much as 20 percent of the verified losses to protect the damaged real property against possible future disasters of the same type. `` Economic Injury Disaster Loan Program (EIDL): This loan can provide up to $2.0 million of financial assistance (actual loan amounts are based on amount of economic injury) to small businesses and most private nonprofit organizations that suffer substantial economic injury, regardless of physical damage. An EIDL helps small businesses by providing relief from economic injury caused directly by the disaster and permits them to maintain a reasonable working capital position during the period affected by the disaster. EIDLs do not replace lost sales or revenue. The SBA can provide up to $2.0 million in disaster assistance to a business. The $2.0 million loan cap includes both physical disaster loans and EIDLs. How to Apply Go to the program’s website and apply online. For More Information `` Disaster Loans Fact Sheet (http://www.sba.gov/idc/groups/public/documents/sba_homepage/serv_da_disastr_loan_factsht.pdf ) `` Disaster Assistance (http://www.sba.gov/services/disasterassistance/ index.html) 5.2.6  SBA Micro-Loan Program (www.sba.gov/financialassistance/ borrowers/guaranteed/mlp/index.html)

The Microloan Program provides small, short-term loans to small business concerns as well as not-for-profit child-care centers. SBA makes funds available to specially designated intermediary lenders, which are nonprofit community-based organizations with experience in lending as well as management and technical assistance; these intermediaries make loans to eligible borrowers. The maximum loan amount is $35,000; the average loan is about $13,000.

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How Funds May Be Used Microloans may be used for working capital or the purchase of inventory, supplies, furniture, fixtures, machinery and/or equipment. Proceeds cannot be used to pay existing debts or to purchase real estate. Technical Assistance Each intermediary is required to provide business training and technical assistance to its micro-borrowers. Those applying for microloan financing may be required to fulfill training and/or planning requirements before a loan application is considered. Terms, Interest Rates, and Fees Loan terms vary according to the size of the loan, the planned use of funds, the requirements of the intermediary lender, and the needs of the small business borrower. The maximum term allowed for a microloan is six years. Interest rates vary, depending on the intermediary lender and costs to the intermediary from the U.S. Treasury. Generally, these rates will be between 8 and 13 percent. Collateral Each intermediary lender has its own lending and credit requirements. Generally, intermediaries require some type of collateral and the personal guarantee of the business owner.

5.3  Organizations and Online Resources – Examples 5.3.1  iBank (www.ibank.com)

iBank uses the Finance Center solution to provide an online commercial lending marketplace for business loans, commercial mortgages loans and equipment lease financing. The Finance Suite offers the small business a Simple, Streamlined and Smart way to create a professional Digital Loan Package (DLP) on the Web then connects this Digital Loan Package to over 335 lenders. Through a single application the Finance Center stores the: business plan, management overview, financials, pictures and other documents which pre-


Access to capital for small businesses

populate numerous lender loan applications for financing from $500 up to $50 million. Each business is issued a secure VAULT to organize, store and access at anytime, anywhere all their business or project information. They can easily invite their own lenders into their secure, private Vault in addition to our 325 lenders nationwide. The Finance Center reduces paper, faxing and postage charges, speeds up the process and eliminates the hassles of looking for financing. 5.3.2  Make Mine a Million $ Business (See Organizations for Small

Businesses)

There are 10.5 million women owned businesses in the United States, and they employ 25 million people. If U.S. based women owned businesses were their own country, it would have the 5th largest GDP in the world. These numbers are growing every day. Together, women owned businesses are driving the economy, ending the unemployment crisis, and creating stability for our families. Whether you are well established or just starting your business, they can help you achieve your dreams of a million dollars in revenue and beyond. If your business is at least two years old and has current annual revenues of $200,000 or more, apply for the Make Mine a Million $ Business™ Award (M3 Award). Make Mine a Million $ BusinessTM is a program of Count Me In for Women’s Economic Independence—and founding partner, OPEN from American Express®. Count Me In introduced the Make Mine a Million $ Business to help women entrepreneurs grow and build sustainable enterprises, create jobs and develop innovative products and services. The M3 Award provides a com-

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bination of coaching; financing and marketing tools that will help you take your business from micro to millions. Count Me In launched the dynamic movement of Make Mine a Million $ Business with a goal to inspire one million women entrepreneurs to reach annual revenues of $1 million in the next decade. The impact of reaching this goal would be to create over 4 million new jobs and $700 billion in economic activity. With 97% of all women-owned businesses in the U.S. reporting less than 1 million $ in revenue, Make Mine a Million $ Business is addressing the growth needs of established and new, women-owned businesses. Count Me In has connected women entrepreneurs to pathways of business growth through confidence, coaching, and community support, provided ways for big corporations to invest in small business success and inspired women to expand their vision of what is possible.” 5.3.3  Minority Business Development Agency (MBDA)

The only federal agency created specifically to foster the establishment and growth of minority-owned businesses. MBDA provides funding for a network of Minority Business Development Centers (MBDCs), Native American Business Development Centers (NABDCs), and Business Resource Centers (BRCs) located throughout the country. The centers provide minority entrepreneurs with personalized assistance in writing business plans, marketing, management and technical assistance, and financial planning to secure adequate financing for business ventures. If you need additional help putting together your loan application package, you can contact your local Small Business Development Center. These agencies often make loans to applicants who have been denied for regular bank loans (www.sba.gov/aboutsba/sbaprograms/sbdc/sbdclocator/index.html).


Access to capital for small businesses

5.3.4  National Minority Supplier Development Council, Inc. (NMSDC) (www.nmsdc.org) (See chapters: Organizations for Small Businesses and Certifications for Small Businesses)

In 2008, member corporations’ purchases from minority businesses exceeded $100.5 billion. This was accomplished not by lowering corporate purchasing standards; in fact, these standards have gotten much tougher in recent years; but by sourcing qualified minority firms and giving them business on a competitive basis. Providing a direct link between corporate America and minority-owned businesses is the primary objective of the National Minority Supplier Development Council, one of the country’s leading business membership organizations. It was chartered in 1972 to provide increased procurement and business opportunities for minority businesses of all sizes. 5.3.5  National Venture

Capital Association (www.nvca.org) With a membership of more than 450 leading venture capital firms, the NVCA offers an unprecedented opportunity for your firm to strengthen its relationship with the venture capital community. The NVCA offers a wide-range of sponsorship and advertising opportunities that are appropriate for all kinds of budgets, including conferences, publications, and print and online advertising.

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SCORE’s links to financial resources

5.3.6  National Association of Development Companies (NADCO) (www.nadco.org)

www.score.org/small_biz_ power_links.html#a_3

The National Association of Development Companies (NADCO) is the trade association of Certified Development Companies (CDCs)—companies that have been certified by the Small Business Administration (SBA) to provide financing for small businesses under the SBA 504 Program. The SBA 504 Loan Program is SBA’s economic development financing program that helps American small businesses grow while benefiting communities through tax base expansion, business growth and job creation. SBA 504 loans are available at fixed interest rates for terms of ten to twenty years and allow all types of small, forprofit businesses to purchase and/or renovate capital assets including land, buildings and equipment.

Through its board of directors and member committees, NADCO works closely with the Small Business Administration to ensure that 504 program regulations are useful and appropriate, benefit the small business borrower, and afford reasonable compliance for CDCs, first mortgage lenders, and others who are affiliated with the loan program. NADCO also routinely participates in all phases of the legislative process by drafting and amending bills and testifying regularly before Congressional Committees on matters of importance to the CDC industry and the nation’s small businesses. More than 97% of all SBA 504 financing is provided by NADCO members. In addition to Certified Development Companies, membership also includes over 240 affiliate members—primarily first mortgage lenders and attorneys. Thanks to NADCO’s support, the 504 program’s loan authority has grown from under $400 million in 1991 to $7.5 billion in FY 2007. In terms of dollars, the 504 industry is responsible for the financing of over $45 billion to America’s small businesses and the creation/retention of over 2 million jobs over the past 20 years. If you include the funds provided for each project from the first mortgage lender and the borrower, the total project


Access to capital for small businesses

amount that has been funded to America’s small businesses through the SBA 504 loan program has been over $112 billion dollars. 5.3.7  National Association of Government Guaranteed Lenders (NAGGL) (www.naggl.org)

In 1984, the SBA 7(a) program was underutilized, amounting to about $1 billion on loans per year. When NAGGL was established in 1984 to help push legislation beneficial to the program, things started to change. Last year, the SBA provided over 67,000 small business loans for more than $11 billion. NAGGL was the first association to offer training focused on SBA lending professionals, the first to offer tracks for special accreditation (NAGGL’s Lender Diploma Programs), the first to offer remote training via teleconference, and the first to offer web-based courses. 5.3.8  Springboard Enterprises (www.springboardenterprises.org)

Springboard Enterprises is a national, non-profit organization that sources, qualifies, coaches and showcases high growth potential companies seeking equity capital for product development and expansion. Springboard is not a membership organization but rather a valued resource for equity funding. Springboard provides access to emerging-growth businesses led by women seeking financial and corporate partners, trusted advisors and business development opportunities. Springboard also provides a platform for media visibility as well as access to active investors and sector experts. Since its inception in 2000, Springboard has raised billions of dollars for women entrepreneurs.

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AIA salutes the banks and other financial institutions who are the backbone of small business capital.


[6] Going Global and Exporting Services and Products



Going Global

Going global is about small business growth. We note that AIA has been working with State Department and AID, with Commerce and SBA and we salute AIA’s International Committee. AIA’s International Committee members are professionals working in or interested in architecture and the construction industry beyond U.S. borders. “We realize that the practice of architecture is a global industry and that members seek information that is more vital and changing than ever before about foreign markets, trade, procurement and practice issues, as well as the crosscultural aspects of working abroad.” Looking for information on practicing abroad? Try these resources: ``

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Architecture in a Global Economy for AIA. National boundaries no longer constitute impenetrable barriers to international economic activity. The character of an “international” architectural practice differs considerably from its counterpart of 10 to 20 years ago. Today, U.S. architects provide services to foreign clients constructing buildings in the U.S.; foreign banks or investors finance “domestic” projects; and more and more architects, large and small, export their expertise and undertake projects abroad, either independently or in partnership with foreign firms. The global market gives U.S. architects opportunities to diversify, seek new outlets for their knowledge and talent, and collaborate with a diverse array of professionals from around the world.

Start with the AIA International Check List (http://www.aia.org/ Extract from: International Practice Checklist, practicing/groups/international/ by the AIA International Committee (August AIAS078437) and other Best 2003) (www.aia.org/aiaucmp/groups/ek_ Practice (http://www.aia.org/ members/documents/pdf/aiap017589.pdf) practicing/groups/international/ AIAP073977#P48_2941#P48_ 2941)documents on the International page of AIA. The architects associations of 117 nations around the world are members of the International Union of Architects (UIA). Contact national architects associations directly through the UIA links: National Architects’ Associations (UIA Website) (http://www.uia-architectes.org/texte/england/Menu1/2-5-sections.html) The U.S. and Foreign Commercial Service has offices in most countries and regions of the world. Commercial Service offices are there to promote U.S. business abroad. They can assist in finding information about local

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licensing and permitting, as well as host-country partners. Contact the Commercial Service Officer or the Economic Office at the U.S. embassy from this list of local US embassies (http://www.usembassy.gov/). El Col•legi d’Arquitectes de Catalunya (COAC) (http://www.coac.net/) maintains for the UIA Professional Practice Commission a database on professional practice in many countries that are members of the UIA: Architectural Practice Around the World (http://www.coac.net/internacional/ang/eamindexang.php?id=inici). Review the International Practice (http://s3.parature.com/ics/support/ KBAnswer.asp?questionID=339) information on AIA Info Central for additional resources.

Press Release AIA Commends State Department’s Design Excellence Program for Diplomatic Facilities Washington, D.C. – April 14, 2010 – The American Institute of Architects today commended the Department of State’s Bureau of Overseas Buildings Operations (OBO) for launching a design excellence program that will produce diplomatic facilities that incorporate the best design practices to ensure security and sustainability. “We welcome OBO’s dedication to making American embassies secure and sustainable,” said AIA President George H. Miller FAIA. “Coming as this initiative does during National Architecture Week, our profession looks forward to assisting OBO in any way possible to help make its design excellence program a success.” Over the last decade, OBO has completed 71 new diplomatic facilities and has moved more than 20,000 individuals into more secure, safe, and functional facilities. The Bureau presently has an additional 34 projects in design and construction and will continue to maintain its highly successful construction program while advancing the design excellence program. Source: www.aia.org/press/AIAB082749

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A letter from AIA’s International Director Dear AIA Colleagues: One goal for my commencing term as the AIA International Director is to help foster communication among AIA members on international matters. As many have already learned, the “AIA International” group on LinkedIn® is an excellent place to post ideas, request assistance, and initiate informed discussions. Launched by members of AIA Continental Europe and AIA United Kingdom, this site fits ideally with a segment of the Institute’s recently-adopted Multi-Year International Plan: To develop social networking sites for international discussions. If you have not already done so, please join the hundreds of AIA members from all over the world who now belong to the “AIA International” group on LinkedIn®—it is easy to join, free of charge and your participation will help to strengthen our international network. All AIA members who are active outside of the US will benefit from participating. Sincerely, Thomas Vonier FAIA RIBA AIA International Director 2010–2012 Source: www.aia.org/practicing/groups/international/AIAB081951

6.1  Government Global Resources for Small Businesses 6.1.1  Department of Commerce – International Trade Administration (www.trade.gov)

The International Trade Administration (ITA) strengthens the competitiveness of U.S. industry, promotes trade and investment, and ensures fair trade through the rigorous enforcement of our trade laws and agreements. ITA works to improve the global business environment and helps U.S. organization compete at home and abroad. ITA supports President Obama’s recovery agenda and the National Export Initiative to sustain economic growth and support American jobs.

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ITA is organized into four distinct by complementary business units: 1. U.S. and Foreign Commercial Service — Promotes U.S. exports, particularly by small and medium-sized enterprises, and provides commercial diplomacy support for U.S. business interests around the world. 2. Manufacturing and Services — Strengthens U.S. competitiveness abroad by helping shape industry-specific trade policy. 3. Market Access and Compliance — Assists U.S. companies and helps create trade opportunities through the removal of market access barriers. 4. Import Administration — Enforces U.S. trade laws and agreements to prevent unfairly traded imports and to safeguard the competitive strength of U.S. businesses. Some of the ITA of the Department of Commerce services: `` `` `` `` `` `` `` `` `` `` `` `` `` `` ``

AD/CVD Counseling Advocacy Export Counseling Gold Key Matching International Buyer Program International Company Profile International Partner Search Market Research Platinum Key Report a Trade Barrier Safe Harbor Certification Steel Import Licensing Trade Compliant Filing Trade Fair Certification Trade Leads

Contact a Trade Specialist near you: http://export. gov/eac/index.asp


Going Global

6.1.2  Export-Import Bank of the U.S. (www.exim.gov)

The Export-Import Bank of the United States (Ex-Im Bank) is the official export credit agency of the United States. Ex-Im Bank’s mission is to assist in financing the export of U.S. goods and services to international markets. Ex-Im Bank enables U.S. companies—large and small—to turn export opportunities into real sales that helps to maintain and create U.S. jobs and contribute to a stronger national economy. Ex-Im Bank does not compete with private sector lenders but provides export financing products that fill gaps in trade financing. We assume credit and country risks that the private sector is unable or unwilling to accept. We also help to level the playing field for U.S. exporters by matching the financing that other governments provide to their exporters. Ex-Im Bank provides working capital guarantees (pre-export financing); export credit insurance; and loan guarantees and direct loans (buyer financing). No transaction is too large or too small. On average, 85% of our transactions directly benefit U.S. small businesses. With more than 70 years of experience, Ex-Im Bank has supported more than $400 billion of U.S. exports, primarily to developing markets worldwide. Direct Small-Business Support Ex-Im Bank authorized nearly $3.4 billion—more than 27 percent of total authorizations—in direct support of U.S. small businesses as primary exporters in FY 2006. The Bank approved 2,390 transactions that were made available for the direct benefit of small-business exporters. These transactions represented 86 percent of the total number of transactions in FY 2007, and 369 small businesses used Ex-Im Bank programs for the first time during the fiscal year. In FY 2007, Ex-Im Bank approved financing in amounts under $500,000 for 988 small-business transactions. Small-Business Supplier Data (Indirect Support): Ex-Im Bank estimates the value of exports supported that is attributable to small-business suppliers at the time of authorization of each long-term trans-

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action (i.e., transactions either of $10 million or more or with a repayment term in excess of seven years). Ex-Im Bank estimates that the total value of indirect small-business content associated with transactions supported through the Bank’s long-term loans and guarantees authorizations during FY 2007 was $850 million out of a total estimated export value of $7.7 billion. This export value represents more than 11 percent of the total estimated export value associated with the Bank’s longterm financing. Technology Improvements: Ex-Im Online provides exporters, particularly small businesses, with the benefits of electronic application submission, processing and insurance-policy management. These benefits improve Ex-Im Bank’s response time, increase productivity and improve risk management. Ex-Im Bank’s regional offices in New York, Florida, Illinois, Texas and California are now using a new customer relationship-management application to assist in small-business outreach and support. Outreach to Small Businesses Ex-Im Bank is committed to providing export financing for socially and economically disadvantaged small businesses, including those that are minorityowned and woman-owned, and small businesses employing fewer than 100 employees. The Bank continued to coordinate outreach efforts to minority- and womanowned businesses by building partnerships with small-business development councils, minority-business councils, trade associations and chambers of commerce throughout the United States. For example, the Florida Women’s Business Center (FWBC) in Miami, a public-private organization, joined Ex-Im Bank’s City/State Partners Program. FWBC will market Ex-Im Bank financing products and provide application assistance to woman- and minority-owned Florida companies. (www.exim.gov/smallbiz/index.html)


Going Global

6.1.3  New Export Initiative (www.export.gov)

The National Export Initiative (NEI) is an initiative to improve conditions that directly affect the private sector’s ability to export. The NEI will help meet the Administration’s goal of doubling exports over the next 5 years by working to remove trade barriers abroad, by helping firms—especially small businesses—overcome the hurdles to entering new export markets, by assisting with financing, and in general by pursuing a Government-wide approach to export advocacy abroad, among other steps. Our government, as of 2010, has a new initiative to double exports for the USA. The opportunity for small business is immense. Here is what is available in 2010: Sponsoring an Unprecedented Number of Trade Missions U.S. trade missions bring senior U.S. officials and U.S. businesses in direct contact with export opportunities. Over 40 trade and reverse trade missions are scheduled in 2010 to promote U.S. goods, agriculture products and services. Creating a New Market Exporter Initiative The Department of Commerce is launching a public-private partnership that engages U.S. global shipping companies like FedEx, UPS and USPS as strategic partners to expand U.S. export opportunities. This effort will build on the knowledge and market reach of its private sector partners to focus on U.S. businesses that currently only export to one or two countries, and provide support to these businesses on how to proactively expand their customer bases to additional markets. Launching an International Business Partnership Program The U.S. Trade and Development Agency (USTDA) is launching a program to bring 250–300 senior procurement officials from over 20 countries to the U.S. this year to meet with U.S. businesses seeking to gain access to emerging economies. Engaging our Ambassadors in a New Commercial Diplomacy Strategy Secretary of State, Hillary Clinton, has directed U.S. ambassadors to emphasize commercial diplomacy in their work. The State Department will also require: Embassies to create Senior Visitor Business Liaisons to manage country advo-

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cacy efforts; and launch a program that sends U.S. Ambassadors around the U.S. to discuss export opportunities in their countries of assignment. Expanded Support and Resources for Potential U.S. Exporters Many businesses want to export their products, but just don’t have the knowledge, experience and resources required to identify and enter new markets. As part of the National Export Initiative, President Obama has proposed increasing funding for export promotion programs by $134 million for FY2011. This funding will provide for the hiring of over 325 trade experts to provide advice to potential U.S. exporters, and expand agriculture export initiatives to provide producers with technical assistance for exporting specialty crops. The Administration is also working to streamline existing U.S. exporter resources by: ``

Creating One-Stop Export Promotion Shops: Ex-Im, Small Business Administration (SBA), the Departments of Commerce and Agriculture, and USDA will partner to provide potential exporters a comprehensive tool kit of services ranging from financing options to export counseling to market access intelligence through 109 Commerce Export Assistance Centers, 900 SBA Small Business Development Centers, 8 Ex-Im regional offices, 2,000 USDA Farm Service county offices, and more than 250 U.S. Embassies and Consulates abroad. This effort will support U.S. exporters in every state and 168 countries around the world.

Free and Fair Access to Markets around the World `` Enforcing Trade Rights: USTR Ambassador Ron Kirk will continue to vigorously enforce the rights of American businesses under our trade agreements. His efforts have included filing suit over Chinese export quotas and duties on raw materials that harmed core U.S. industrial sectors from steel and aluminum to chemicals. Over the past year, our trade enforcement efforts have led to resolving the long-standing American claim against policies that restricted exports of American Questions? Contact TIC@Trade.gov or Trade Information Center at 1-800-USTRAD (E) (1-800-872-8723)


Going Global

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beef to the EU, ending more than 70 different measures in China that gave illegal subsides for exports and harmed U.S. companies, and working to end barriers to our poultry and meat exports during the H1N1 outbreak. Opening New Markets: Ambassador Kirk will continue to work towards an ambitious and balanced Doha agreement that creates meaningful new market access for U.S. exports and ensures fair access to agriculture, goods, and services markets for American businesses. USTR will pursue negotiations in the Trans-Pacific Partnership to develop a broad-based, highstandard 21st century trade agreement in the fastest growing region in the world. USTR will also work to resolve outstanding issues with Panama, Colombia and Korea with the objective of moving forward with the pending Free Trade Agreements at an appropriate time. Laying the Groundwork for Strong, Sustainable and Balanced Growth: Building on the historic results of the Pittsburgh Summit, Treasury Secretary Geithner will continue to work within the G-20 and other international fora to pursue policies that will lead to stronger and better balanced global growth, fostering increased trade and job expansion.

Export.gov and the NEI Export.gov brings together resources from across the U.S. Government to assist American businesses in planning their international sales strategies and succeed in today’s global marketplace. Export.gov provides better customer service for businesses interacting with the Federal Government. The U.S. Department of Commerce’s International Trade Administration manages Export.gov as a collaborative effort with the 19 Federal Agencies that offer export assistance programs and services. Export Control Reform Initiative On April 20, Secretary of Defense Robert Gates discussed the Administration’s interagency review of the U.S. export control system, which calls for fundamental reform of the current system in order to enhance U.S. national security and strengthen our ability to counter threats such as the proliferation of weapons of mass destruction. The NEI is a multi-year effort to increase U.S. jobs by increasing the number of companies exporting and expanding the number of markets current U.S. companies sell to. The federal government’s trade promotion and export finance agencies are ready to help U.S. businesses large and small meet this challenge.

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Over the months and years ahead, the NEI will: `` `` `` ``

Work with Strategic Partners to help companies shipping to one market expand their sales to new markets. Expand the availability of credit for small and medium-sized enterprises (SME’s). Improve online tools to make information easier to find and faster to use. Work to reduce trade barriers that are in your way to increasing your exports.

Visit SBA’s website to access information on: ›› Certified Trade Fair Events – Marine, Shipping and Ports ›› Tunisia and US Sign Agreement to Promote Entrepreneurship and Small Business Development ›› President Obama Details Administration Efforts to Support Two Million New Jobs by Promoting More U.S. Exports ›› Competing in the Global Market: SBA’s International Trade Programs (Podcast) ›› Global Market Series: NAFTA/FTA Certificate Program (Dallas, TX) ›› Global Market Series: Export Certificate Program (Dallas, TX) ›› Strategies for Growth – Export Opportunities ›› DUTCHMAN GLOBAL – Recovery Act Initiatives Help a Small Company Maintain Its Worldwide Presence

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Trade (www.sba.gov/aboutsba/ sbaprograms/internationaltrade/ index.html)

The mission of SBA’s Office of International Trade is to enhance the ability of small businesses to compete in the global marketplace; facilitate access to capital to support international trade; ensure that the interests of small business are considered and reflected in trade negotiations; and support and contribute to the U.S. Government’s international agenda. SBA has trade and export representatives in all regions to assist small business with trade and exporting.

Resources (www.sba.gov) `` Export Working Capital Loan Program (EWCP)—up to $2 Million (http://www.sba.gov/financialassistance/borrowers/guaranteed/7alp/ EXP_WORK_CAPITAL_7A-LOAN-PROG.html) EWCP Application (http://www.sba.gov/idc/groups/public/documents/ sba_homepage/tools_sbf_finasst841.pdf ) Export Express Loan Program—up to $250,000 (http://www. sba.gov/financialassistance/borrowers/guaranteed/7alp/EXPORT_ EXPRESS_7A-LOAN-PROGRAM.html)

›› Intellectual Property Rights (IPR)

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6.1.4  SBA’s Office of International


Going Global

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International Trade Loan (http://www.sba.gov/financialassistance/borrowers/guaranteed/7alp/INTNL_TRADELOAN_PROG_7A-LOAN.html) Contact your Local SBA U.S. Export Assistance Center (http://www. sba.gov/aboutsba/sbaprograms/internationaltrade/useac/index.html) Breaking into the Trade Game: A Small Business Guide to Exporting (http://www.sba.gov/aboutsba/sbaprograms/internationaltrade/exportlibrary/sbge/OIT_SB_GUIDE_EXPORT_INDEX.html)

6.1.5  STAT-USA (www.stat-usa.gov)

STAT-USA serves thousands of direct customers ranging from the largest Fortune 500 companies, to small and medium sized businesses, libraries, universities, other government agencies, and individuals. Also, STAT-USA has established an outstanding relationship with the Federal Depository Libraries (FDLs) so that anyone can walk into the library and use STAT-USA services in these libraries at no charge. STAT-USA provides two main informational services, in addition to several other services catering to specific users. The two main information databases are: `` ``

STAT-USA®/Internet™ (http://www.stat-usa.gov) USA Trade® Online (http://www.usatradeonline.gov)

6.1.6  Trade Compliance Center (http://tcc.export.gov)

The Trade Compliance Center in the U.S. Department of Commerce’s International Trade Administration is the U.S. Government’s focal point for monitoring foreign compliance with trade agreements to see that U.S. firms and workers get the maximum benefits from these agreements. The TCC provides U.S. government assistance in resolving the trade barriers or unfair situations in foreign markets.

Common trade problems that U.S. companies have encountered and TCC has addressed: ›› Tariff and custom barriers ›› Service barriers ›› Standards, testing, labeling, or certifi-

cation barriers ›› Rules of origin ›› Government procurement contract

barriers ›› Intellectual property protection prob›› ›› ›› ››

lems Excessive government requirements Excessive testing or licensing fees Bribery Investment

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You may report a trade problem directly on-line by using the trade complaint form or by writing or faxing the TCC with your complaint using the contact information below: Trade Compliance Center Market Access and Compliance/ITA U.S. Department of Commerce 14th Street and Constitution Avenue, NW Washington, D.C. 20230 Fax: (202) 482-6097 E-Mail: tcc@mail.doc.gov Phone: (202) 482-1191 6.1.7  U.S. Agency for International Development

(www.usaid.gov)

(As noted in the “Going Green and Sustainability” chapter, AIA has a history of working with USAID). USAID is an independent federal government agency that receives overall foreign policy guidance from the Secretary of State. Their work supports longterm and equitable economic growth and advances U.S. foreign policy objectives by supporting: `` `` ``

Economic growth, agriculture and trade Global health Democracy, conflict prevention and humanitarian assistance

USAID has been the principal U.S. agency to extend assistance to countries recovering from disaster, trying to escape poverty, and engaging in democratic reforms. USAID works in close partnership with private voluntary organizations, indigenous organizations, universities, American businesses, international agencies, other governments, and other U.S. government agencies. USAID has working relationships with more than 3,500 American companies and over 300 U.S.based private voluntary organizations.


Going Global

USAID provides assistance in five regions of the world: (5) (6) (7) (8) (9)

Sub-Saharan Africa; Asia; Latin America and the Caribbean, Europe and Eurasia; and The Middle East.

A Record of Accomplishment U.S. foreign assistance programs have a long and distinguished list of accomplishments. Here are just a few examples of what the one half of one percent of the federal budget dedicated to economic and humanitarian assistance has achieved: ``

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Over the past decade, USAID has targeted some $15 million in technical assistance for the energy sectors of developing countries. U.S. assistance has built a $50 billion annual market for private power. U.S. firms are capturing the largest share of these markets, out-competing Japan and Germany. The United Nations Drinking Water Supply and Sanitation Decade, in which USAID played a major role, resulted in 1.3 billion people receiving safe drinking water sources, and 750 million people receiving sanitation for the first time. Millions of entrepreneurs around the world (many of them women) have started or improved small businesses through USAID assistance.

6.1.8  U.S. Chamber of Commerce (www.uschamber.com)

The U.S. Chamber of Commerce is the world’s largest business federation representing the interests of more than 3 million businesses of all sizes, sectors, and regions, as well as state and local chambers and industry associations. More than 96% of U.S. Chamber members are small businesses with 100 employees or fewer. The Chamber maintains a professional staff of hundreds of the nation’s top policy experts, lobbyists, lawyers, and communicators. Special initiatives covering energy, infrastructure, education and training, and workforce rules help drive the probusiness agenda.

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The Chamber is also active in shaping legal policy through its in-house law firm, the National Chamber Litigation Center (NCLC), and through the Institute for Legal Reform (ILR). The Chamber’s International Division works in collaboration with more than 100 American Chambers of Commerce in countries around the world. The Chamber also runs the Center for International Private Enterprise (CIPE), a program of the National Endowment for Democracy. Over the past year, the Chamber hosted more than 2,500 programs, meetings, seminars, and forums with various participants, including members of the Obama administration, members of Congress, and dozens of international leaders. Want more info on AmChams? Call (202) 463-5460. For a listing of AmChams click on the region of interest or search countries alphabetically.

The fundamental activity of the U.S. Chamber of Commerce is to develop and implement policy on major issues affecting business. Key to this effort is the work of committees, subcommittees, task forces, and councils involving more than 1,500 representatives of member corporations, organizations, and the academic community who serve voluntarily. In almost every instance, significant policy and public issue positions originate with one of these Chamber components. The American Chambers of Commerce Abroad (AmChams) advance the interests of American business overseas. They are voluntary associations of American companies and individuals doing business in a particular country, as well as firms and individuals of that country who operate in the United States. Currently, 113 AmChams in 100 countries are affiliated with the U.S. Chamber of Commerce. AmChams pursue trade policy initiatives, make available publications and services, and sponsor a variety of business development programs. Through four regional organizations in Asia, Europe, the Gulf Countries, and Latin America/the Caribbean, the AmChams represent the concerns and interests of the business community at the highest levels of government and business in trade policy development.


Going Global

6.1.9  U.S. Department of State (www.state.gov)

Doing Business in International Markets The Office of Commercial and Business Affairs (CBA) plays a major role in coordinating trade and investment matters in support of U.S. firms doing business overseas. CBA can help answer questions and provide information on important issues such as corruption and bribery in overseas markets, U.S. export controls on sensitive equipment and technologies, and business-related visas for employees, partners and clients of U.S. firms. CBA also coordinates State Department advocacy on behalf of American businesses and can provide assistance in opening markets, leveling the playing field, protecting intellectual property and resolving trade and investment disputes. We salute State Department for its new 2010 initiative to assist small business as it recognizes small business presents major opportunities for growth and job creation. CBA and the Department of State work with our U.S. Government trade promotion partners and our U.S. embassies around the world to support American businesses overseas by providing commercial information and identifying market opportunities for American firms, advocating on their behalf, and encouraging corporate responsibility. U.S. Embassy officers are the eyes, ears, and in-country advocates for U.S. business interests throughout the world. (www.state.gov/e/eeb/cba) Trade Policy and Programs Trade Policy and Programs (TPP) advances U.S. trade policy objectives by opening new export opportunities for American businesses, farmers, ranchers and workers through global, regional and bilateral trade initiatives—including Free Trade Agreements (FTAs) and the World Trade Organization (WTO) Doha Development Agenda. In partnership with agencies across the federal government, the more than 50 TPP professionals and staff work to maximize the benefits of open markets for global economic development, address and resolve trade disputes, strengthen intellectual property enforcement, and improve access for U.S. goods and services abroad.

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TPP is composed of three offices: (1) Office of Bilateral Trade Affairs (2) Office of Intellectual Property Enforcement (3) Office of Multilateral Trade and Agricultural Affairs Bilateral Trade Affairs (www.state.gov/e/eeb/tpp/bta) The Office of Bilateral Trade Affairs (BTA) manages U.S. bilateral trade relations with countries around the world, assisting with the negotiation and implementation of Free Trade Agreements, Trade and Investment Framework Agreements, and trade preference programs. We work closely with the Office of the U.S. Trade Representative as well as the Departments of Agriculture, Treasury, Commerce, and Homeland Security. Additionally, we work with Congress, the private sector, academia, and think tanks. 6.1.10  U.S. Export Assistance Centers

U.S. Export Assistance Centers are located in major metropolitan areas throughout the United States, and provide small- or medium-sized business with local export assistance.There, you will receive personalized assistance by professionals from the U.S. Small Business Administration, the U.S. Department of Commerce, the U.S. Export-Import Bank and other public and private organizations. For a complete list of local SBA U.S. Export Assistance Centers, please visit: www.sba.gov/aboutsba/sbaprograms/internationaltrade/useac/index.html 6.1.11  U.S. Council for International Business

(www.uscib.org)

The USCIB has an active membership base of over 300 multinational companies, law firms and business associations. It provides unparalleled access to international policy makers and regulatory authorities through over 50 specialized policy committees and working groups. It is the U.S. affiliate of the International Chamber of Commerce, the Business and Industry Advisory Committee to the OECD and the International Organisation of Employers.


Going Global

The USCIB provides numerous business services to facilitate international trade; issues and guarantees ATA Carnets, which allow temporary, duty-free imports overseas for trade shows, commercial samples and professional equipment and serves as the exclusive U.S. representative for ICC’s multifaceted dispute resolution services Some of the USCIB’s Business Services, Facilitating Global Commerce: ATA Carnet – Unlock Customs: The “merchandise passport,” issued and guaranteed by USCIB, enabling temporary duty-free import of commercial samples, professional equipment and goods for exhibitions or trade shows in over 75 countries. ICC Arbitration & Dispute Resolution: The U.S. representative for the International Chamber of Commerce’s multifaceted commercial dispute resolution services, USCIB assists in the nomination of arbitrators, refers parties to qualified attorneys, organizes seminars and answers questions regarding the dispute resolution process. ICC Books USA – The Business Bookstore: USCIB is the source for the International Chamber of Commerce’s popular publications, including trade, law, finance and reference materials based on the world business organization’s rulemaking and policy work. BASCAP – Business Action to Stop Counterfeiting and Piracy: Intellectual property theft robs legitimate businesses of more than $600 billion per year. USCIB has partnered with the International Chamber of Commerce to connect all business sectors and cut across national borders in a high-level fight against counterfeiting and piracy. Business Anti-Corruption Portal: A public-private partnership for small and medium-sized companies operating in emerging markets and developing countries. The portal provides tools to help companies avoid and fight corruption—and lay the foundations for a better business environment in the countries where they operate.

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6.1.12  CIA World Fact Book (www.cia.gov/library/publications/the-world-factbook)

The CIA World Fact book provides information on the history, people, government, economy, geography, communications, transportation, military, and transnational issues for 266 world entities. Its Reference tab includes: maps of the major world regions, as well as Flags of the World, a Physical Map of the World, a Political Map of the World, and a Standard Time Zones of the World map.

6.2  Private Global Resources for Small Businesses 6.2.1  EC21 (www.ec21.com)

EC21 is the world’s largest B2B marketplace to facilitate online trades between exporters and importers from all around the world Massive Number of Users: EC21 currently holds hundreds of thousands of suppliers and buyers from 240 countries as its members, and the number of members is rapidly growing. More than 1 million business people are visiting EC21 Web site every month to find their business partners. Rich Content: EC21 assures the world’s biggest product database as a B2B eMarketplace with 32,000,000 different products available. EC21 also supports suppliers by providing information of more than 1,000,000 buyers. Active Participation: EC21 is open to all the companies looking for global business. It allows members to directly manage their online product catalogs composed of up-to-date product information. The number of inquiries exchanged is over 500,000 cases per month, and lots of trade deals are concluded everyday. Comprehensive and Powerful System: Based on experience, EC21 understands exactly what suppliers and buyers want. With its user-friendly system and powerful features, EC21 provides effective tools to lead companies to success in global business.


Going Global

6.2.2  Export-U.com (www.export-u.com)

Export-U delivers free online and convenient export training to business professionals and students regardless of their location, resources, or schedule. Some of Export – U trainings: `` Global Market Research: Basics of global market “desk” research. Such advanced research can help your small business maximize opportunity and minimize risk, and insure the success of you international business venture. `` Costing: A costing exercise to see whether your product can be price competitive in markets you have selected. It shows how your final sales price is affected by the costs associated with moving your goods overseas. These include factors like shipping, duties, fees, and insurance. `` Approaching the Market: How the U. S. Commercial Service (part of the U. S. Department of Commerce) can help your small business approach and sell into overseas markets. How their over 100 US and 160 foreign offices offer invaluable export assistance services, including the International Partner Profile, International Partner Search, Gold Key, Platinum Key, trade leads, and sponsored trade events. `` INCOTERMS for Shipping: INCOTERMS and how they are used in export trade. These internationally standardized terms define the responsibilities of exporters and their overseas customers for various phases of the shipping process. They also clarify pricing, by spelling-out who is responsible for which shipping cost. `` SBA Financing: How the U. S. Small Business Administration offers bank loan guarantees to help American exporters. The three primary SBA international loan programs: Export Working Capital, Export Express, and International Trade Loans, and consider the merits of each for various situations. 6.2.3  Federation of International Trade Associations

(http://fita.org)

FITA fosters international trade by strengthening the role of local, regional, national and global associations that have an international mission. FITA provides resources, benefits and services to the international trade community and useful tools to help you do business globally. The 450,000+ organizations that are linked to FITA through their membership in a FITA member association represent a broad cross-section of the

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international trade and business community: manufacturers, trading companies, contractors, freight forwarders, custom house brokers, airlines, shipping companies, port authorities, banks, insurance brokers and underwriters, associations and a wide range of service providers including telecommunications companies, law firms and consultants. 6.2.4  Global Sources.com (www.globalsources.com)

Global Sources is a leading business-to-business media company and a primary facilitator of trade with Greater China. The core business uses Englishlanguage media to facilitate trade from Greater China to the world. The other business segment utilizes Chinese-language media to enable companies to sell to, and within Greater China. The company provides sourcing information to volume buyers and integrated marketing services to suppliers. It helps a community of over 888,000 active buyers source more profitably from complex overseas supply markets. With the goal of providing the most effective ways possible to advertise, market and sell, Global Sources enables suppliers to sell to hard-to-reach buyers in over 240 countries. The company offers an extensive range of media and export marketing services in the industries it serves. It delivers information on 4.5 million products and more than 253,000 suppliers annually through 14 online marketplaces, 13 monthly magazines, over 80 sourcing research reports and 17 specialized trade shows which run 55 times a year across 10 cities. Suppliers receive more than 136 million sales leads annually from buyers through Global Sources Online (http://www.globalsources.com) alone. Global Sources has been facilitating global trade for 39 years. Global Sources’ network covers more than 60 cities worldwide. In mainland China, Global Sources has over 2,500 team members in more than 40 locations, and a community of over 1 million registered online users and magazine readers for Chinese-language media.


Going Global

6.2.5  International Trade Centre (www.intracen.org)

The International Trade Centre has helped to enable small business export success in developing countries by providing trade development programs to the private sector, trade support institutions and policymakers. It works in partnership with the World Trade Organization (WTO) and the United Nations Conference on Trade and Development (UNCTAD), supporting regulatory, research and policy strategies and helping to turn them into practical projects. ITC also assists countries in purchasing the goods required to meet their population’s basic needs, and in improving the effectiveness of their government procurement. ITC works with national institutions to improve their ability to provide consultancy support, information and training covering the whole purchasing and supply chain. This involves diagnosing supply bottlenecks and problems, monitoring supply markets, implementing effective purchasing strategies, optimizing the quality of goods, managing the inbound logistics process and protecting imported goods against damage, loss and inefficient utilization. 6.2.6  Small Business Exporters Association (www.sbea.org)

As the nation’s oldest and largest non-profit association representing smallbusiness exporters, SBEA encourages the exchanges of ideas and information on improving and reducing the barriers to trade for small business. SBEA is the international trade arm of the National Small Business Association (NSBA), the nation’s oldest non-profit advocacy organization for small business. It serves more than 150,000 companies over 20,000 of whom export. SBEA is active in the halls of Congress and at the highest levels of federal agencies, speaking on behalf of small U.S. based exporters and fighting for their interests. It also provides its members with networking opportunities as well as cost saving tools. Some of SBEA’s services: Business Support Services: SBEA, working together with the National Small Business Association, sponsors a number of programs designed to provide cost-effective new benefits for individual member firms.

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Executive Networking: From local networking receptions and monthly conference calls to special presentations SBEA provides hundreds of ways to meet and build relationships with fellow exporters. Education & Tutorials: SBEA’s educational resources and tutorial programs will help small business members do a better job—whether a new or seasoned exporter. Members will be able to stay abreast of the latest news, trends, laws, and issues affecting U.S. based small and mid-size exporters. Advocacy on Public Policy: SBEA represents members’s interests in Washington, fighting for increased export financing, eliminating burdensome regulations, and creating a healthy business environment. 6.2.7  Trade Easy (www.tradeeasy.com)

Trade Easy is an international trade enabler based in Hong Kong. Its objective is to be the pre-eminent provider of comprehensive on-line and off-line integrated marketing solutions and management automation services to assist SMEs. In addition to its headquarters in Hong Kong, Trade Easy currently has nine offices in the PRC with a total staff of 500. Existing offices include Guangzhou, Shenzhen, Fuzhou, Dongguan, Jiangmen, Xiamen, Beijing and Qingdao. Tradeeasy.com generates over 30,000 inquiries each month, with a buyer community of over 350,000 from over 200 countries. Using their proprietary e-IMS messaging system, its sellers dispatched over 400,000 e-catalogues and newsletters a month. More than 4,000 buyers and sellers meet in Trade Easy’s offices face to face to examine product samples, negotiate contracts and carry out business deals. 6.2.8  World Chambers Network (www.worldchambers.com)

The WCN portal links the virtual online commerce space to the dynamic and only truly global physical business network of over 14,000 registered Chambers of Commerce and Industry (CCI) that in turn represent over 40 million member businesses worldwide.


Going Global

Chambers, which are either ‘private’ or ‘public’ bodies depending on their location, can trace their roots back over thousands of years, and the term ‘chamber of commerce’ has been in continuous use since 1599. The WCN global portal is about delivering the best modern set of online program applications and services. The WCN global portal serves three primary parties: (1) Businesses (all sizes, w/special focus on small & midsize enterprises) (2) Chambers of Commerce and Industry (including boards of trade) (3) Economic Development Agencies and related public sector / NGO bodies 6.2.9  World Trade Centers Association (http://world.wtca.org)

The World Trade Centers Association (WTCA) is a not-for-profit, nonpolitical association dedicated to the establishment and effective operation of World Trade Centers as instruments for trade expansion. The WTCA now represents 326 members in 92 countries. They are all involved in the development or operation of World Trade Centers or in providing related services. These World Trade Centers service more than 750,000 international trading corporations. WTCA members develop and maintain facilities to house the practitioners of trade and the services they need to conduct business, creating a central focal point for a region’s trade services and activities, or a “one-stop shopping center” for international business. Some of the services WTCA provides are: `` `` `` `` `` `` ``

Client support for WTCA Online, the WTCA’s Internet service Trade Research and Information Educational Programs and Facilities Business Clubs Exhibit Facilities Consumer and Business Services (e.g., hotels, banks, restaurants and shops) Trade Mission Programs

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Reciprocal Privileges at all other operating member facilities worldwide TradeCard—the secure new way to manage procurement-to-payment worldwide: buyers, sellers and partners connect to a hosted, paperless platform. Processes are visible. Going Global Example for AIA Bermello Ajamil & Partners, Inc. (Source: www.bamiami.com): The firm dates back to 1939 when it first opened its doors as a small architecture boutique in a sleepy South Florida town. As the town grew into a bustling metropolis known as Miami, so did the firm and what was once a small, creative design company has evolved into an international multidisciplinary A/E/C practice. Throughout its first few decades of service, the firm grew steadily through a series of successor partnerships and projects. The 70’s ushered in a new era of progress and expansion for the company, diversifying its services to include planning, urban design and interiors, always remaining steadfast in its commitment to excellence in design; an uncompromising stance evidenced by the number of design awards received and the breadth of projects awarded. The 80’s got fresh, new design talent to B&A, and the firm again began another phase of expansion, adding key associates that would eventually evolve as partners and that would catapult the company to the next level. Markets again expanded and by the time the 90’s rolled around, engineering, land development, transportation, environmental consulting and port planning would be added to the growing roster of services the firm would provide. The turn of the century has ushered in another era of growth in Markets and disciplines to the firm. Today, Bermello Ajamil and Partners provides full architectural, engineering and construction services in six continents and the firm continues to expand its international practice. Currently the firm is involved in extensive and important work in the Middle East, North and Central America and Europe. The intricacy and complexity of projects awarded to B&A is indicative of a reputation in design excellence and professionalism that has been the cornerstone of the firm’s success. As it contemplates the future, B&A has positioned itself to meet the growing demands of an evolving and dynamic client base. The firm is committed to hiring the best and most talented staff, providing training and on-going education, and working with technology that is far-reaching into the future and that promises to keep the firm at the forefront of excellence in design and construction today and beyond.


[7] Going Green and Sustainability



Going GREEN AND SUSTAINABILITY

For more than 150 years, members of the American Institute of Architects (AIA) have worked with each other and their communities to create more sustainable buildings and cityscapes. AIA members have access to the right people, knowledge, and tools to create better green design and, through such resources and access, are committed to reducing energy consumption in the built environment.

7.1  AIA’S 2030 Commitment The AIA 2030 Commitment is a voluntary program for AIA member firms and other entities in the building environment. AIA asks these organizations to make a pledge, develop multi-year action plans, and implement steps that can advance AIA’s goal of carbon neutral buildings by the year 2030. The profession is confronting the fact that buildings are the largest single contributor to production of greenhouse gases and almost half of the total annual production. As architects, we understand the need to exercise leadership in our role in creating the built environment. “Consequently, we believe we must alter our profession’s actions and encourage our clients and the entire design and construction industry to join with us to change the course of the planet’s future.

We commit to the following steps in recognition of the AIA 2030 Commitment: 1. Within two months of the commit-

ment date, establish a team or leader to guide the development and implementation of the firm’s plan 2. Within six months of signing the commitment, the firm will implement a minimum of four operational action items from the list provided. These actions will be undertaken while the long-term sustainability plan is in development 3. Within one year of signing the commitment, the firm will develop a sustainability action plan that will demonstrate success toward the AIA’s 2030 goals. 4. Make the sustainability action plan and annual progress reports available publicly by providing them to the AIA for posting on the website and subsequent dissemination.”

Altering current practices of design and construction to realize significant reductions in the use of natural resources, non-renewable energy sources, and waste production and promote regeneration of natural resources will require a multiple-year effort.

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Raising public awareness, understanding the science in the solutions, and empowering people to try new technologies requires leadership and innovation. Therefore, we commit our firms to take a leadership role in reducing the energy consumption in the built environment by adopting the AIA 2030 Commitment. To read more, please visit: www.aia.org/ about/initiatives/AIAB079458 Sharing the commitment to go Green, AIA shares its relationship with State Department and a new program to support Haiti’s rebuilding and our other efforts for green building design with our embassies and public buildings.

7.2  Climate Change and Green Design In the United States, buildings account for: ›› 39 percent of total energy use ›› 12 percent of the total water con-

sumption ›› 68 percent of total electricity con-

sumption

The AIA is an acknowledged leader in making buildings sustainable. The AIA led the effort to include language in the 2007 energy bill that requires federal agencies to make their facilities carbon neutral by 2030.

In addition, during its annual National Convention and Design Exposition, emissions the AIA hosts the “Federal Agency Connection,” in which numerous federal agencies meet with architects one-on-one to discuss the federal procurement process and the intricacies of working with each agency. In addition to these one-one-one meetings, several agencies will present a course aimed to educate architects on particular agency programs and/or initiatives. In 2010, the State Department plans will offer two courses, one on their Sustainable Design Program, and another on their Barrier-Free Accessibility Program. ›› 38 percent of the carbon dioxide


Going GREEN AND SUSTAINABILITY

The AIA also has advised the State Department and HUD on programs related to the Administration’s Energy and Climate Partnership of the Americas.

7.3  Why Green Building?

(www.epa.gov/greenbuilding/ pubs/whybuild.htm)

The built environment has a vast impact on the natural environment, human health, and the economy. By adopting green building strategies, we can maximize both economic and environmental performance. Buildings – General Statistics ›› General: In the U.S. there were 223,114

establishments/businesses in the building industry, representing more than $531 billion in annual revenues, nearly $62 billion in annual payroll, and more than 1.7 million employees in 2002. ›› Residential Buildings: Nearly 128 million residential housing units existed in the U.S. in 2007.2 Approximately 7.188 million new housing units were built between 2005 and 2009. ›› Commercial Buildings: Nearly 4.9 million office buildings existed in 2003 in the U.S.4 Every year, approximately 170,000 commercial buildings are constructed, and nearly 44,000 commercial buildings demolished (1995). ›› Schools: Nearly 84 million Americans (including 73.7 million students) spend their days in approximately 124,110 colleges, universities, public and private primary and secondary schools (2007).

Potential benefits of green building can include: Environmental benefits ›› Enhance and protect biodiversity and ecosystems ›› Improve air and water quality ›› Reduce waste streams ›› Conserve and restore natural resources

Economic benefits ›› Reduce operating costs ›› Create, expand, and shape markets for green product and services ›› Improve occupant productivity ›› Optimize life-cycle economic performance

Social benefits ›› Enhance occupant comfort and health ›› Heighten aesthetic qualities ›› Minimize strain on local infrastructure ›› Improve overall quality of life

Green construction methods can be integrated into buildings at any stage, from design and construction, to renovation and deconstruction. However, the most significant benefits can be obtained if the design and construction team takes an integrated approach from the earliest stages of a building project.

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For details and sources on statistics, please visit EPA’s website (http://www. epa.gov/greenbuilding/pubs/gbstats.pdf ) (Revised April, 2009) 7.3.1  Starting a Green Business (www.business.gov)

Successful green businesses not only benefit the environment, but also use green business practices as means to market their products. If you are thinking of starting a green business, consider the following tips: Find Your Niche. As the natural, sustainable lifestyle continues to catch on with consumers, there are many growth possibilities. Get Certified. To differentiate your product or service as environmentally sound, consider obtaining certification from an independent, third-party. Eco-labeling is important for attracting “green” customers. Practice What You Preach. The most successful green businesses don’t just sell the green lifestyle. They live it. Selling green means being green, and this helps build your brand and image as a socially responsible. Before you start you business, consult the following resources: `` `` ``

Green Guide for New Businesses: Simple steps to adopting environmentally-friendly business practices. Small Business Guide Energy Efficiency: Tips, resources and tools that help save on energy costs. Case Studies and Examples: Learn about successful companies that have proactive environmental policies.

Join Industry Partnerships. The U.S. Environmental Protection Agency (EPA) sponsors a wide variety of industry partnership and product stewardship programs that aim to reduce the impact of industrial activities on the environment. Joining one of these programs helps you connect with others in your industry, grow your brand, and protect the environment and natural resources.


Going GREEN AND SUSTAINABILITY

7.3.2  Environmentally Friendly Business Practices (www.business.gov)

Adopting environmentally-friendly and energy efficient business practices provides numerous benefits to new business owners looking to control costs, attract customers, and become socially responsible. This guide provides you with some important information on implementing an environmental strategy for your business, including steps to becoming energy efficient, compliant with environmental regulations, and a recognized “green business.” Step 1 > Comply with Environmental Regulations. As a green business, you should practice what you preach. This means complying with all environmental regulations relevant to your business. Compliance not only protects the environment, it protects your business from fines and legal action from the government. Step 2 > Develop an Environmental Management Plan. Running a green business means creating an environmentally-friendly, energy efficient workplace. A sound environmental plan will help minimize your company’s eco-footprint, and encourage green business practices throughout your organization. Step 3 > Build Green. If you are opening a business in a new or remodeled building, make sure you build green and install energy efficient heating and air conditioning systems, appliances, equipment and lighting. Step 4 > Buy Green Products. Consider buying green and environmentally friendly products that are: `` `` `` `` `` ``

Made from post-consumer, recycled materials Bio-based Non-toxic Energy efficient rated products, such as ENERGY STAR® Renewable and recyclable Locally produced, such as food or other that are locally grown / produced and organic

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Step 5 > Adopt Energy Efficient Practices. Good energy management is good business. The prudent and conservative use of energy is one of the easiest and most cost effective steps you can take to cut costs, increase profitability, and create shareholder value. Given the potentially high returns and minimal risk, implementing energy efficiency practices is at the core of most business environmental management strategies. Some examples: ``

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Conduct an Energy Audit. Whether you are opening a home based business or moving into an existing commercial building, having an energy audit conducted on your facility will help you quickly identify areas where you can save energy costs. Purchase ENERGY STAR appliances and office equipment Provide energy saving tips to your employees Look for green power and renewable energy sources

Step 6 > Reduce, Reuse, Recycle Wastes. Most businesses can save a substantial amount of money by reducing waste. In addition to lower removal costs, waste reduction measures help cut costs on raw materials, office supplies and equipment. Furthermore, by streamlining your operations to reduce waste, you may also be able to enhance your overall efficiency, productivity and public image. Develop waste management procedures throughout your operations that include: `` `` `` ``

Use of post-consumer, recycled products Elimination of excessive product packaging materials Optimized use of paper products Participation in recycling programs, such as EPA’s WasteWise

Step 7 > Conserve Water. The increased demand on our nation’s water supply is threatening human health and the environment. By implementing a water efficiency program, you can not only help conserve this precious resource, but cut your costs associated with buying, heating, treating and disposing of it. `` `` ``

Have a water audit conducted at your facility by your local water agency Conserve water using best available technology and water saving equipment utilities Minimize discharges to sewer/wastewater


Going GREEN AND SUSTAINABILITY

Step 8 > Prevent Pollution. Every business generates waste. For some, it may be only waste paper or dirty water; for others, it may be hazardous or toxic wastes that require special handling and disposal. Whatever the type or volume of waste your company generates, it is costing you money. You pay for what you use twice—once when you buy it and the second time when you throw it away. The bottom line is that preventing waste will save you money. Step 9 > Create a Green Marketing Strategy. If you are starting a green business, you need to market yourself as one. Adding “green” claims and ecolabels to your marketing strategy will enhance your brand image and secure your market share among the growing number of environmentally concerned consumers. Step 10 > Join Industry Partnership and Stewardship Programs. The U.S. Environmental Protection Agency (EPA) sponsors a wide variety of industry partnership and stewardship programs that aim to reduce the impact of industrial activities on the environment. These partnerships will help you build relationships with other green business owners in your industry, and build a brand that’s credible with your customers. 7.3.3  Green Purchasing (www.business.gov)

Various laws, executive orders and procurement regulations now require federal agencies to purchase “green” (bio-based, recycled content, and energy efficient) products. Use the information below to increase your chances of successfully competing for these contracts. ``

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Selling Environmental Products to the Federal Government (http:// www.epa.gov/epp/pubs/selling.htm?cm_sp=ExternalLink-_-Federal-_EPA): Learn how to sell green products and services and compete for government contracts. Federal Procurement Opportunities for Green Vendors (http://www1. eere.energy.gov/femp/pdfs/green_vendors_read_sprd.pdf ): Read about how to conduct business with the federal government. Federal Purchasing Programs (http://www.fedcenter.gov/programs/ buygreen/): Find out how the federal government purchases green products and services. Includes Environmentally Preferable Purchasing (EPP),

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Comprehensive Procurement Guidelines (CPG), ENERGY STAR®, the Green Procurement Program (GPP), and the Federal Energy Management Program (FEMP). Environmentally Preferable Purchasing Program (http://www.epa.gov/ epp/pubs/vendors.htm?cm_sp=ExternalLink-_-Federal-_-EPA): Information for Vendors: Get resources to help you sell environmentally preferable products to the federal government. Database for Environmental Information for Products and Services (http://yosemite1.epa.gov/oppt/eppstand2.nsf ): A one stop shop for environmental information on products and services the federal government buys.

Selling Green to the Federal Government Executive agencies, under a presidential Executive Order (E.O. 12873 on Federal Acquisition, Recycling and Waste Prevention) have been directed to identify and give preference to the purchase of products and services that pose fewer burdens on the environment. Federal consumers have been asked to consider the following seven guiding principles when making purchasing decisions. Vendors should consider these principles when assessing the environmental performance of their own products and when providing information to Federal consumers about their products. These guiding principles are: (1) Pollution Prevention: Consideration of environmental preferability should begin early in the acquisition process and be rooted in the ethic of pollution prevention that strives to eliminate or reduce, up front, potential risks to human health and the environment. (2) Multiple Attributes: A product or service’s environmental preferability is a function of multiple environmental attributes. (3) Life-cycle Perspective: Environmental preferability should reflect lifecycle consideration of products and services to the extent feasible. (4) Magnitude of Impact: Environmental preferability should consider the scale (global versus local) and temporal aspects (reversibility) of the impacts. (5) Local Conditions: Environmental preferability should be tailored to local conditions where appropriate. (6) Competition: Environmental attributes of products or services should be an important factor or “sub factor” in competition among vendors, where appropriate. (7) Product Attribute Claims: Agencies need to examine product attribute claims carefully.


Going GREEN AND SUSTAINABILITY

Procurement Technical Assistance Program: The Procurement Technical Assistance Program is a Department of Defense program administered by the Defense Logistics Agency. Procurement Technical Assistance Centers (PTACs), which may be co-located with SBDCs, assist small businesses in selling their products and services to local, state, and Federal agencies. PTACs assist businesses with marketing, financial, production, contract administration, electronic commerce, electronic data interchange, and quality assurance. This service is generally free, and may be provided one-on-one. PTACs provide information about prior Federal contract awards (e.g., successful bidders, product type and specification, quantity, and price), guidance on military, Federal, and industrial specifications, and information about trade fairs. Federal Procurement Opportunities for Green Vendors The U.S. government is the single largest consumer in the nation, purchasing more than $250 billion in goods and services each year. Various laws, Presidential Executive Orders, and procurement regulations now require federal agencies to purchase “green� (bio based, recycled content, and energy efficient) products. A vast market opportunity exists for vendors who provide these green products. Green vendors and small businesses need access to the wide variety of information available on government contracting programs, catalogs, solicitations, long-range forecasts, and other important procurement initiative. ``

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Central Contractor Registration (CCR) (www.ccr. gov): Both current and potential government vendors are required to register in the CCR in order to be awarded contracts by the Department of Defense, Transportation, and Treasury and the National Aeronautics and Space Administration. A vendor must be registered in the CCR prior to the award of a contract. Acquisition Network (AcqNet) (www.arnet.gov): AcqNet provides information to acquisition personnel throughout the country on federal procurement. The most recent procurement rules, regulations, testimony, and policy are available on this site. Department of Defense (DoD) EMall (http://dodemall.dla. mil): The DoD EMALL is an internet-based electronic catalog

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system run by the Defense Logistics Agency that is available to federal buyers. The EMALL uses a powerful search engine to access product information from a wide variety of government- and supplier-managed catalogs. The EMALL includes spare parts and logistics support items traditionally procured and inventoried by DoD and a wide variety of commercial products available from private industry. The DoD EMALL brings together government customers who need commercial and military products and DoD approved vendors. Customers can browse through electronic catalogs to compare price, delivery terms, and payment options, and purchase online the product that best suits their need. Department of Defense (DoD) Subcontracting Directory (www.acq. osd.mil/sadbu/publications/subdir/index.html): This web site lists all major DoD prime contractors by state and provides points of contact (Small Business Liaison Officer) within each firm. e-Buy (www.gsaadvantage.gov): On August 7, 2002, the General Services Administration (GSA) officially launched e-Buy, an on-line Request for Quotes (RFQ) tool that offers federal buyers more search capability in the electronic marketplace. e-Buy allows RFQs and quotes to be exchanged electronically between federal buyers and schedule contractors. e-Buy eliminates the need for mailing and faxing, allows electronic orders to be placed, and improves search capabilities for items such as closing dates and performance and evaluation criteria. Federal Business Opportunities (FedBizOpps) (www.fedbizopps.gov): This is the single point of universal electronic public access on the Internet for government-wide, federal procurement opportunities/solicitations that exceed $25,000. Government buyers post business opportunities on the FedBizOpps site. Commercial vendors seeking federal markets for their products and services can search, monitor, and retrieve opportunities/solicitations posted by the entire federal contracting community through this portal. FedBizOpps also sends feedback to vendors through an e-mail notification service. Vendors can receive general procurement announcements, notices of solicitations, and information on pre solicitations. Federal Procurement Data Center (FPDC) and Federal Procurement Data System (FPDS) (www.fpdc.gov): The Federal Procurement Data Center (FPDC) operates and maintains the Federal Procurement Data System (FPDS). The FPDS is the central repository of statistical information on federal contracting. The system contains detailed information on contract actions over $25,000 and summary data on procurements of less than $25,000. The FPDS maintains historical contracting information dating back to 1978.


Going GREEN AND SUSTAINABILITY

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Federal Procurement Forecasts: Forecasts help vendors identify procurements that offer opportunities for their participation early in the acquisition process. They also help to enhance vendors’ knowledge of requirements and increase competition for government contracts. The forecasts are for planning purposes only. They provide information such as description code, estimated dollar value, fiscal year, contracting officer, phone number, target award date, and method of procurement. General Services Administration ADVANTAGE! (www.gsaadvantage. gov): GSA Advantage! is an internet-based electronic ordering system that provides on-line shopping for customers. Agencies can search through all GSA sources of supply and select the item that is the best value for their requirements. Customers are provided quick and easy access to products and services. General Services Administration Federal Supply Schedules (http://pub. fss.gsa.gov/schedules): The GSA is responsible for managing the Federal Supply Services. Under Multiple Award Schedules, GSA awards contracts to multiple responsible companies offering comparable commercial services and products at varying prices. These contracts allow federal customers to acquire millions of services and products from commercial vendors. The schedules cover a wide variety of commercial items from office supplies and construction and building materials to information technology equipment and services ranging from landscaping to graphic design. Javits-Wagner-O’Day ( JWOD) Program (www.jwod.gov);(www.nib.org); (www.nish.org): The JWOD Program is a federal socioeconomic procurement program that creates job opportunities for Americans who are blind or have other severe disabilities. As a mandatory source of supply, nonprofit agencies associated with the JWOD Program offer a wide variety of products and services to the federal government. JWOD-associated nonprofit agencies also perform services at federal offices and military installations. These service contracts incorporate recycled and bio based products. Procurement Marketing and Access Network (PRO-Net) (www.pro-net. sba.gov): PRONet is an electronic gateway of procurement information for and about small businesses. It is a search engine for contracting officers, a marketing tool for small firms, and a “link” to procurement opportunities. It is an Internet-based database of information on more than 200,000 small, disadvantaged, 8(a), and women-owned businesses. It is free to federal and state government agencies as well as prime and other contractors seeking small business contractors, subcontractors, and/or partnership opportunities.

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Procurement Technical Assistance (PTA) Program (www.dla.mil/db/ procurem.htm): The Defense Logistics Agency, on behalf of the Secretary of Defense, administers the Procurement Technical Assistance (PTA) Cooperative Agreement Program. The PTA Centers are a local resource available that can provide assistance to business firms in marketing products and services to the federal, state, and local governments. Small Business Development Centers (SBDCs) (www.sba.gov/sbdc): The U.S. Small Business Administration (SBA) administers the Small Business Development Center (SBDC) Program to provide management assistance to current and prospective small business owners. SBDCs offer one-stop assistance to small businesses by providing a wide variety of information and guidance. There are now 58 SBDCs with a network of nearly 1,100 service locations. Their services include, but are not limited to, assisting small businesses with financial, marketing, organization, engineering and technical issues. A listing of local SBDC’s can be found in www.sba.gov/ aboutsba/sbaprograms/sbdc/sbdclocator/index.html Subcontracting Network (Sub-Net) (http://web.sba.gov/subnet): This new database, recently brought on-line by the Small Business Administration, is being used to post subcontracting opportunities. These may or may not be reserved for small businesses and they may include other solicitations or notices, including notices of sources for subcontractors on future contracts. Sub-Net is used by federal agencies, state and local governments, and educational entities. Environmentally Preferable Purchasing Programs (www.epa.gov/epp) Environmentally preferable means “products or services that have a lesser or reduced effect on human health and the environment when compared with competing products or services that serve the same purpose. This comparison applies to raw materials, manufacturing, packaging, distribution, use, reuse, operation, maintenance, and disposal. EPA’s Environmentally Preferable Purchasing (EPP) Program is helping agencies across the federal government comply with green purchasing requirements, and, in doing so is using the federal


Going GREEN AND SUSTAINABILITY

government’s enormous buying power to stimulate market demand for green products and services. Federal agencies are directed by federal laws, regulations and executive orders to make purchasing decisions with the environment in mind. EPA created the Environmentally Preferable Purchasing Program in 1993 to help federal officials meet these requirements. As they implement these green purchasing requirements, federal purchasers need to consider: `` `` ``

Their legal requirements; Product and service needs; Costs and benefits of various green products and services.

The Environmentally Preferable Purchasing Program web site helps purchasers: `` `` `` ``

Identify federal requirements Find and evaluate information about green products and services Calculate the costs and benefits of their purchasing choices Manage their green purchasing processes

Some of the benefits of the Environmentally Preferable Purchasing Program are: `` `` `` `` ``

Improved ability to meet environmental goals Improved worker safety and health Reduced liabilities Reduced health and disposal costs Increased availability of environmentally preferable products in the marketplace

Database for Environmental Information for Products and Services (EPA) (http://yosemite1.epa.gov/oppt/eppstand2.nsf) The Environmentally Preferable Purchasing (EPP) Database is a tool to facilitate the purchase of products and services with reduced environmental impacts. The database contains information on mandatory purchase programs contained in FAR Part 23 (Energy Star, CPG, and Biopreferred Products)

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as well as environmental products available through supply programs such as Ability One and the U.S. General Services Administration. The database provides information on: Contract language, specifications, and policies created and used by federal and state governments and others to buy environmentally preferable products and services. The U.S. Environmental Protection Agency (EPA) encourages government purchasers to share successful purchasing language. Environmental standards and guidelines developed by federal and independent standards-setting organizations including: `` `` `` `` `` ``

Design for the Environment (DfE) Program for lower hazard products (EPA) Comprehensive Procurement Guidelines for recycled-content products (EPA) Biopreferred Program for bio-based products (US Department of Agriculture) ENERGY STAR® and Federal Energy Management Program (FEMP) for energy efficient products (Department of Energy & EPA) WaterSense for water efficient products (EPA) ASTM, ANSI, Green Seal, EcoLogo, Scientific Certification Systems, MBDC Cradle to Cradle and other independent and non-governmental “green” product certification programs.

Product vendors and service providers that meet these standards including federal supply programs such as: `` ``

U.S. General Services Administration Ability One’s Skilcraft® Environmental Products

Link to other useful sources of information on the environmentally preferable attributes of products and services: (http://yosemite1.epa.gov/oppt/eppstand2.nsf/Pages/OtherInfo.html?Open)


Going GREEN AND SUSTAINABILITY

7.3.4  Sustainable Business (www.business.gov)

›› Energy Efficiency Guide: Save energy

The following resources provide information on green business practices for small business owners.

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Green Power and Renewable Energy: After addressing energyefficiency opportunities available in a facility, consider renewable energy and green power. Renewable energy refers to electricity supplied from energy sources, such as wind, solar, geothermal, hydro, and biomass. Air Pollution Prevention: Employing energy-efficient technology such as ENERGY STAR qualified products can help reduce emissions (air pollution) from power plants that produce energy. Carbon dioxide emission is a primary cause of global climate change, sulfur dioxide is a key component of acid rain, and nitrogen oxide is responsible for smog.

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costs, find energy saving tips, and get information on grants, loans and incentives for making energy efficient upgrades. Environmental Management: Manage environmental issues to avoid liability, reduce costs and get recognized as a green business. Grants, Loans and Incentives: Get information on energy efficient upgrades and tax credits to green technology development. Government Contracting: Learn about opportunities to sell green products and services to the government. Green Commuting Options: Cut down on your energy costs, protect the environment and increase employee productivity by adopting telecommuting policies and other green commuting options. Green Marketing: Learn about eco-labeling and how to legally make environmental claims on your products. Green Product Development: Learn how green technology businesses develop innovative new products and services. Pollution Prevention and Recycling: Save money by reducing wastes while improving energy efficiency, productivity and public image.

New Building Design: The intent of energy-efficient design for new construction and/or remodeling is to utilize efficient equipment while optimizing the use of natural energy sources. The ultimate goal is to provide increased comfort with reductions in energy costs and greenhouse gas pollution.

Merchandising Products and Packaging: Using environmentally preferable products and services is an encouraged practice for business in the retail industry. You can find information on greening suppliers, product packaging, selling and buying green products and transporting your products.

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Recycling and Waste Reduction: It does not matter what type of business you have or facility you run—there is some amount of material you use that you can reuse or recycle. Implementing a waste reduction program helps cut down the amount of waste materials put in landfills or incinerated while decreasing greenhouse gas emissions and deforestation. Water Conservation: You may wonder what water use and saving energy have to do with each other? In most cases, electricity or gas are used to heat water, and this costs you money. In addition, your water company uses energy to purify and pump water to your business as well as in the treatment of your sewage. So part of your water and sewage bill is really an energy bill. The more water your business consumes, the more you will benefit from optimizing water use. Small Business Trends: One thing is for sure, as a small business owner you are not alone! There are millions of small businesses across the United States traveling the same road as you each and every day. Although your business operates in its own unique fashion, the cumulative impact of the small business sector is enormous. Going green is a priority. 7.3.5  Green Business Practices (www.business.gov)

Becoming a green business means making changes across your organization, from the way you manage your day-to-day operations to the products you offer to your customers. 7.3.6  Green Business Alliance (www.greenbusinessalliance.com)

The primary objective of Green Business Alliance is to be a Green enabler. This means helping companies understand why it is so important to go green, then providing a workable roadmap for them to follow in order to greenify. Its mission is to help integrate environmental stewardship into your daily business practices. Going Green can be an incremental process. As with many other business efforts, there will be easily attainable action steps and more advanced requirements. Green Alliance provides guidance on how to “greenify” daily practices at home and in the office. Green Alliance is comprised of Green Business Alliance,


Going GREEN AND SUSTAINABILITY

Green Home Alliance and the Green Visibility Directory. In short, Green Alliance helps companies “greenify” for better business and homes “greenify” today for a better tomorrow. In addition, the Green Visibility Directory provides a platform for green thinking companies and customers to connect. The Green Visibility Directory provides a platform for Green thinking companies and customers to connect. 7.3.7  AIA Salutes the Committee on the Environment (COTE) (www.aia.org/practicing/groups/kc/AIAS074686)

The Committee on the Environment (COTE) works to advance, disseminate, and advocate—to the profession, the building industry, the academy, and the public—design practices that integrate built and natural systems and enhance both the design quality and environmental performance of the built environment. COTE serves as the community and voice on behalf of AIA architects regarding sustainable design and building science and performance. COTE reflects the profession’s commitment to provide healthy and safe environments for people and is dedicated to preserving the earth’s capability of sustaining a shared high quality of life. The committee’s mission is to lead and coordinate the profession’s involvement in environmental and energy-related issues and to promote the role of the architect as a leader in preserving and protecting the planet and its living systems. COTE provides the AIA with knowledge about environmental issues and advises the Institute on environmental policy matters affecting the practice of architecture. The committee supports cooperation with educators and institutions of learning, manufacturers, government agencies, environmental organizations, and industry groups in advancing environmentally sound design processes and standards as well as environmentally innovative materials and integrated systems.

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COTE Goals `` To advance the importance of sustainable design to our fellow architects, within the Institute, and to the broader public. `` To educate architects about the environmental and energy-related impacts of design decisions & about how to incorporate sustainable design into daily practice. `` To define and promote the cutting edge of sustainable design for our profession. `` To foster leadership among architects in all facets of environmental decision making. `` To recognize environmental leadership of architects in practice, education, industry, and government. `` To influence the direction of architectural education to place more emphasis on ecological literacy , sustainable design and building science. `` To maintain, refine, and strengthen alliances with professional and trade associations and other leaders in environmentally responsible design to coordinate our sustainable agendas to make our message stronger. `` To maintain, refine, and strengthen alliances with other AIA Knowledge Communities and committees, and serve as a resource to Institute initiatives and projects that promote sustainability in the built environment. `` To green AIA convention venues and meetings. `` To communicate the AIA’s environmental and energy-related concerns to the public and private sectors and influence the decisions of the public, professionals, clients, and public officials on the impact of their environmental and energy-related decisions. `` To educate architects on regulatory, performance, technical and building science issues and how those issues influence architecture. Educate the architectural profession on programming, designing, and managing building performance. `` To investigate and disseminate information regarding building performance best practices, criteria, measurement methods, planning tools, occupant-comfort, heat/air/moisture interfaces between the interior and exterior of buildings. `` To promote a more integrated practice in order to achieve environmentally and economically efficient buildings. One of the tools we will plan to promote to achieve this integration is Building Information Technology (BIM).


Going GREEN AND SUSTAINABILITY

Ten Measures of Sustainable Design ›› Design and Innovation: Sustainable design is an inherent aspect of design excellence. Projects should express sustainable design concepts and intentions and take advantage of innovative programming opportunities. ›› Regional/Community Design: Sustainable design values the unique cultural and natural character of a given region. ›› Land Use and Site Ecology: Sustainable design protects and benefits ecosystems, watersheds, and wildlife habitat in the presence of human development. ›› Bioclimatic Design: Sustainable design conserves resources and maximizes comfort through design adaptations to site-specific and regional climate conditions. ›› Light and Air: Sustainable design creates comfortable interior environments that provide daylight, views, and fresh air. ›› Water Cycle: Sustainable design conserves water and protects and improves water quality. ›› Energy Flows and Energy Future: Sustainable design conserves energy and resources and reduces the carbon footprint while improving building performance and comfort. Sustainable design anticipates future energy sources and needs. ›› Materials and Construction: Sustainable design includes the informed selection of materials and products to reduce product-cycle environmental impacts, improve performance, and optimize occupant health and comfort. ›› Long Life, Loose Fit: Sustainable design seeks to enhance and increase ecological, social, and economic values over time. ›› Collective Wisdom and Feedback Loops: Sustainable design strategies and best practices evolve over time through documented performance and shared knowledge of lessons learned.

Definitions Sustainability envisions the enduring prosperity of all living things. `` Sustainable design seeks to create communities, buildings, and products that contribute to this vision. ``

7.3.8  AIA Salutes U.S. Green Building Council (USGBC) (www.usgbc.org)

The U.S. Green Building Council is a 501(c)(3) non-profit community of leaders working to make green buildings available to everyone within a generation. With a community comprising 78 local affiliates, more than 18,000 member companies and organizations, and more than 140,000 LEED Professional Credential holders, USGBC is the driving force of an industry that is projected to contribute $554 billion to the U.S. gross domestic product from 2009–2013.

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USGBC leads an unlikely diverse constituency of builders and environmentalists, corporations and nonprofit organizations, elected officials and concerned citizens, and teachers and students. Buildings in the United States are responsible for 39% of CO2 emissions, 40% of energy consumption, 13% water consumption and 15% of GDP per year, making green building a source of significant economic and environmental opportunity. Greater building efficiency can meet 85% of future U.S. demand for energy, and a national commitment to green building has the potential to generate 2.5 million American jobs. USGBC Programs The annual U.S. market in green building products and services was more than $7 billion in 2005, $12 billion in 2007 and projected to be to $60 billion in 2010. USGBC supports this effort with the following programs: LEED® Green Building Rating System™: The LEED green building certification system is the preeminent program for rating the design, construction and operation of green buildings. 35,000 projects are currently participating in the LEED system, comprising over 4.5 billion square feet of construction space in all 50 states and 91 countries. By using less energy, LEED-certified buildings save money for families, businesses and taxpayers; reduce greenhouse gas emissions; and contribute to a healthier environment for residents, workers and the larger community. Chapter Programs: There are 78 regional USGBC chapters nationwide providing green building resources, education, and networking opportunities in their communities. Education: USGBC provides top quality educational programs on green design, construction, and operations for professionals from all sectors of the building industry. Thousands of designers, builders, suppliers, and managers have attended USGBC educational programs to gain practical knowledge, explore new business opportunities, and learn how to create healthier, more productive and more efficient places to live and work. USGBC also hosts Green build, the largest international conference and expo focused on green building.


Going GREEN AND SUSTAINABILITY

Emerging Green Builders: USGBC’s Emerging Green Builders program provides educational opportunities and resources to students and young professionals with the goal of integrating these future leaders into the green building movement. Green Tools and Resources from AIA.org AIA Resources ›› The Carbon Neutral Design Project: http://www.architecture.uwaterloo.ca/faculty_projects/terri/carbon-aia/ ›› AIA + 2030 Professional Series: http://www.aiaseattle.org/aia2030 ›› 50 to 50: http://www.aia.org/about/initiatives/AIAS076530 ›› 2030 Toolkit: http://info.aia.org/toolkit2030/ ›› Green Meeting Guidelines: http://www.aia.org/practicing/groups/kc/AIAS077431 ›› Quantifying Sustainability: Rating Systems Study: http://www.aia.org/practicing/groups/ kc/AIAS076586 ›› Sustainability Resources (for clients): http://www.aia.org/practicing/groups/kc/ AIAS077432 ›› Sustainable Design Assessment Teams: http://www.aia.org/about/initiatives/AIAS075425

Additional Resources ›› Campus Green Builder: http://rs6.net/tn.jsp?et=1102835188527&s=6696&e=001C TP1nfDa3S_nScH2gbMcOhBpVwqK-87AF0Ylkq-cSBiG4pMlnDU8jYvqHAL5KVzj7bbGAy02IIi9ZdQKq24J7wBc2bhJXxyYvSkJjH5NLrjDIN9IG0mG14D1SRgVm_sm ›› Advanced Energy Design Guides: http://www.ashrae.org/freeaedg ›› Impact Estimator for Buildings: http://www.athenasmi.ca/tools/impactEstimator/ ›› Engineering for Sustainability: http://www.engineeringforsustainability.org/ ›› AGC Environmental Resources: http://www.agc.org/cs/environment

Advocacy ›› Sustainable Design Policy Center: http://www.aia.org/advocacy/AIAS077286 ›› Local Leaders: Green Building Laws: http://www.aia.org/advocacy/local/programs/ AIAS075254 ›› Local Leaders: Green Incentives: http://www.aia.org/advocacy/local/incentives/ AIAS076946 ›› Local Leaders: Green Counties: http://www.aia.org/advocacy/local/counties/AIAS076966 ›› Federal Advocacy Green Issue Briefs: http://www.aia.org/advocacy/federal/issuebriefs/ AIAS076336

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Green Tools and Resources from AIA.org (continued) ›› State & Local Advocacy Green Issue Briefs: http://www.aia.org/advocacy/local/AIAB028798

Knowledge ›› COTE Top Ten Green Projects: http://www.aiatopten.org/hpb/index.cfm ›› IPD: Expanded Sustainability: http://www.aia.org/akr/Resources/Documents/AIAP037899? dvid=4294964509&recspec=b0645509ca39979a6f66504e6345a27b ›› COTEnotes: http://info.aia.org/nwsltr_coteNotes.cfm?pagename=coteNotes_200812_ homepage ›› BEST 1 Conference: Energy Efficiency and Durability of Buildings at the Crossroads: http://www.aia.org/about/initiatives/AIAB054820 ›› Cost of Green Revisited: http://www.davislangdon.com/USA/Research/ ResearchFinder/2007-The-Cost-of-Green-Revisited/ ›› Costar’s Green Study: http://www.aia.org/practicing/groups/kc/AIAS078382 ›› Return on Investment Tables: http://www.greenandsave.com/master_roi_table.html ›› Communicating Your County Climate: http://www.naco.org/cffiles/ggi/webinars/pdfs/ ggi_CommunicatingYourCountyClimateProtectionMessage.pdf


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7.3.9  Successful Green Small Businesses, examples

While much of the focus on the environmental practices of companies has focused on large corporations, smaller firms, which make up 98 percent of all companies in the U.S., have a key role to play. Success Story Barley & Pfeiffer Architects has enjoyed success designing a select number of awardwinning professional offices, recreational centers, restaurants, educational facilities, and fine custom residences throughout the United States. The firm is proud to be recognized nationally as pioneers in the environmentally responsive green building movement. A full-fledged commitment to this movement was the founding basis of the firm over two decades ago. They were “green” before there was such a term. Understanding that a structure can be built with minimal impact on natural resources, while not sacrificing beauty, supports its belief that one can live well while living green—and have fun doing it! Their work has been published both in the United States and abroad in such diverse venues as the Washington Post, The New York Times, Fine Homebuilding, and Better Homes & Gardens magazine. BPA was founded in 1989 by principals Alan K. Barley and Peter L. Pfeiffer. Bringing different strengths to design, Alan’s ability to hear what clients want and utilize innovative ideas to create elegant spaces, compliments Peter’s strong building science background and practical approach to the building process. Their core competitive advantage is the blending of high performance design with building science innovations. BPA is a LEED certified firm that practices “green by design”. Believing that 90% of effective green building decisions happen in the first 10% of the design process supports the importance of regionally appropriate design decisions and building systems integration. Rather than simply making sustainable material choices BPA goes beyond the present green building paradigm to provide sustainable architecture by thought, not simply by checklist. (Source: www.barleypfeiffer.com).

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Success Story Todd Jersey Architecture (TJA) is one of the San Francisco Bay Area’s leaders in the innovation and application of sustainable design principles and strategies. The firm offers a full suite of green architectural services including smart, cost-effective design solutions, LEED administration and use of the latest green products and technologies. TJA excels at creating buildings that employ solar energy, use earth-friendly materials, and provide unmatched comfort and beauty at prices competitive with lower-performing conventional buildings. TJA designed the first commercial hotel in the world to have received LEED Gold certification from the U.S. Green Building Council. Other projects include schools, office buildings, churches, environmental education centers, retail stores, coffee stores, municipal projects, museums, campgrounds, and custom homes. Along with providing the highest quality product, TJA has a reputation for collaborating effectively with consultants, contractors, and subcontractors during the design phase to produce the most energy-efficient, highest performing, durable, and beautiful buildings possible. By integrating consultants and contractors in the design process, they’re able to offer reliable cost controls. The result is extraordinary buildings that stay within their clients’ construction budgets. TJA is committed to making a difference in its community, and created The Living Laboratories Project (1996), through which TJA donates environmental design services and project management skills to schools interested in environmental restoration projects. (www.toddjerseyarchitecture.com)


[8] Organizations for Small Businesses (Examples)



Organizations for small businesses

Four sections of this chapter: (1) (2) (3) (4)

Small Business Organizations Women Entrepreneur Organizations Minority Entrepreneur Organizations Architecture Organizations

Note: What we provide here are major organizations as examples. We recognize that these represent great leadership for small business overall, women and minority entrepreneurs and AIA. We also recognize that this is not a large extensive list, but it covers the majority of the national organizations. This is a representative list and not as comprehensive as we would like to provide. But this is an important summary of primary organizations and we have used our best efforts to be inclusive. We shared the list with several outside leaders who gave their support to this list. We aim to be inclusive and hope to extend this publication with additions in the future.

8.1  Small Businesses – Examples 8.1.1  Association of Small Business Development Centers (www.asbdc-us.org)

The Association of Small Business Development Centers (ASBDC) represents America’s Small Business Development Center Network—the most comprehensive small business assistance network in the United States and its territories. The training and counseling available through the Centers across America are valued by thousands of small businesses and potential small businesses. SBDCs helped clients obtain an estimated $3.1 billion in financing in 2008. Every $1 spent on the SBDC network enabled small businesses to access $15.21 in new capital. In FY 2009, SBDC services included business consulting for 208,374 clients, training sessions for 375,669 attendees, and other forms of assistance for approximately 500,000 small businesses and aspiring

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entrepreneurs. SBDC clients received more than 2.8 million total hours of consulting and training services in FY 2009. In FY 2009, 43% of SBDC business consulting clients nationwide were women: 33% were minorities and 9% were veterans. In FY 2009, 43% of SBDC training clients were women, 22% were minorities and 5% were veterans. 8.1.2  National Association for the Self Employed (www.nase.org)

NASE offers micro-business owners a wide range of educational benefits and tools to help them run their business. Members are automatically mailed a copy of the NASE’s award-winning bi-monthly member magazine, SelfEmployed. Members can access even more articles and resources online through the NASE’s Health Resource Center and Tax Resource Center, among others. NASE Members also have unlimited access to the NASE consultants to ask tax, finance, retirement and/or operations questions. Advocacy is key for selfemployed entrepreneurs. “NASE was founded in 1981 to provide day-to-day support, benefits and consolidated buying power that traditionally had been available only to large corporations. Today, the NASE represents hundreds of thousands of entrepreneurs and micro-businesses, and is the largest nonprofit, nonpartisan association of its kind in the United States.” 8.1.3  National Business Association (www.nationalbusiness.org)

The National Business Association (NBA) is a not for profit association, specifically designed and actively managed to assist the Self-Employed and Small Business Community in achieving their professional goals. The NBA uses its group buying power to provide our members with support programs, cost and time saving products, services and valuable small business resource materials. The NBA continuously strives to provide its members with vital support programs, cost and time saving products and services in the areas of Business, Lifestyle, Education, and Health.


In addition to the various support programs available to NBA members, the NBA also maintains close working relationships with organizations throughout the nation that assist the Self-Employed and Small Business Community. The NBA’s affiliation with the U.S. Small Business Administration (SBA) is strong. The NBA is highly supportive of the SBA’s major programs, and SCORE chapters. The association assists SCORE offices in various ways, as well as co-sponsoring forums and seminars to provide a means of education and training to the Self-Employed, Small Business Owners and Entrepreneurs everywhere. 8.1.4  National Federation of Independent Business (www.nfib.com)

NFIB is the largest small business advocacy organization with hundreds of thousands of members. Government advocacy, benefits in group purchasing and several foundations are the essence of the small business leader. “NFIB’s mission is to promote and protect the right of our members to own, operate and grow their businesses. NFIB also gives its members a power in the marketplace. By pooling the purchasing power of its members, the National Federation of Independent Business gives members access to many business products and services at discounted costs. NFIB also provides timely information designed to help small businesses succeed.” The National Federation of Independent Business over sixty years has represented the views of its small business members in Washington and all 50 state capitals. NFIB Foundations include: `` `` ``

Small Business Legal Center Young Entrepreneur Foundation Research Foundation

8.1.5  National Small Business Association (www.nsba.biz)

The National Small Business Association (NSBA) is a national nonprofit membership organization founded in 1937, representing America’s Small Business Companies and Entrepreneurs. Reaching more than 150,000 small businesses, NSBA is proud to be the first and oldest national small-business advocacy organization in the United States.

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As an organization, NSBA represents all sectors and industries of the U.S. economy from retail to trade to technology. NSBA advocates on their members’ behalf before the Executive Branch, the Small Business Administration, Congress, and state regulatory and legislative bodies. NSBA has as its Motto: “America’s Small Business Advocate.” NSBA also offers small business benefits and resources. NSBA as with other small business organizations is engaged as of May 2010 in responding to the White House Small Business Contracting Task Force Initiative. The Small Business Exporters Association (SBEA) is a council of the National Small Business Association discussed in chapter “Going Global and Exporting Services and Products”. 8.1.6  SCORE (www.score.org)

SCORE “Counselors to America’s Small Business” is a nonprofit association dedicated to the formation, growth and success of small business nationwide. SCORE helps entrepreneurs start almost 20,000 new small businesses each year, and create more than 25,000 new jobs, according to U.S. Small Business Administration (SBA) economic impact studies. Trusted mentors help new entrepreneurs test ideas and form companies.

SCORE in numbers: a. SCORE has close to 13,000 volunteers as counselors to small business b. SCORE has close to 400,000 clients. c. SCORE supports some 25,000 new jobs created each year according to SBA. d. SCORE helps to create more than 19,732 businesses each year. e. Score has more than 530 state and local leaders f. SCORE has grown its women and diverse client base. And today SCORE has 48 percent women clients and 23 percent minority clients and 12 percent veteran clients. g. SCORE serves more than 3.2 million web visitors per year and has 217,613 online subscribers and more than 110,669 online clients and Facebook Fans and LinkedIn Group. h. SCORE has served approximately 9 million entrepreneurs since 1964.

SCORE provides professional guidance and information, accessible to all, to maximize the success of America’s existing and emerging small businesses. SCORE is comprised of thousands of counselors who have owned and successfully managed businesses through economic ups and downs. These


nationwide counselors provide face-to-face and online counseling sessions, and business training workshops and seminars to small business owners. Their real-world experience helps entrepreneurs navigate their own business success. SCORE counselors provide an abundant source of knowledge and expertise to help entrepreneurs avoid mistakes, learn from tried-and-true business “best practices,” and fine-tune their plans for success. The Mission of SCORE is to provide resources and expertise to maximize the success of existing and emerging small businesses. SCORE’s core purpose is to strengthen small business, strengthen local communities and strengthen America by supporting our proud heritage of entrepreneurs seeking opportunities and building success. In both periods of economic strength and during turbulent times, SCORE serves as a network of trusted mentors to help entrepreneurs solve problems and create companies and jobs. 8.1.7  The United States Association for Small Business and

Entrepreneurship (www.USASBE.org)

USASBE is the largest independent, professional, academic organization in the world dedicated to advancing the discipline of entrepreneurship. With over 1000 members from universities and colleges, for-profit businesses, nonprofit organizations, and the public sector, USASBE is a diverse mix of professionals that share a common commitment to fostering entrepreneurial attitudes and behaviors. USASBE is built around four pillars that guide the ongoing development of our organization. The pillars include: `` `` `` ``

entrepreneurship education entrepreneurship research entrepreneurship outreach and public policy

By fostering advances in each of these areas, we support the development of entrepreneurship educators who in turn will create next generation of entrepreneurs.

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The roots of USASBE go back over fifty years to the founding of the International Council for Small Business (ICSB) in 1957. The ICSB was founded in the United States as a comprehensive organization of outstanding researchers, scholars, teachers, administrators, and public policy makers interested in entrepreneurship and small business. As the organization grew, members decided to form national affiliates, and the U. S. Affiliate of the ICSB was established in 1981. In 1985, the name was changed to the United States Association for Small Business and Entrepreneurship (USASBE). Today, USASBE is an independent academic organization with its own unique mission, while also retaining its affiliation with ICSB. USASBE is a community of scholars, entrepreneurship program and center directors, government officials, directors of entrepreneurship support organizations and others. It is a community that works to enhance our understanding of the phenomenon of entrepreneurship and to identify best practices in how to teach entrepreneurial principles and facilitate the creation and growth of new for-profit and social ventures. Ours is a culture of exploring, experimenting, innovating, sharing, challenging and giving. As leaders in the emerging discipline of entrepreneurship, our members are making an impact on how we think about, conduct research on, design public policy around, and interact with entrepreneurs and entrepreneurial ventures. They are extending the field of knowledge and shaping the discipline to reflect the opportunities and demands of the 21st Century. The first predecessor organization of USASBE was the National Council for Small Business Management Development (NCSBMD) in 1955. Its purpose was to provide an integrated gathering point for persons involved in helping small businesses evolve and develop in the United States. Wilfred White, Wendell Metcalf, and Grant Moon were among some of the original founders of the organization. The organization was founded almost synonymously with the Small Business Administration of the U.S. federal government. Later, Canadian members were added to the rolls.


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Small business emphasis, the Business Summit and advocacy are the emphases and thrust of the Chambers across America and the national body. The U.S. Chamber of Commerce is the world’s largest business federation representing the interests of more than three million businesses of all sizes, sectors, and regions, as well as state and local chambers and industry associations. More than 96% of U.S. Chamber members are small businesses with 100 employees or fewer. “Small businesses account for three-quarters of all new jobs in this country and embody the spirit of innovation, entrepreneurship and individual initiative. Because of the U.S. Chamber’s key role in ensuring our country’s growth and prosperity, the chamber has launched U.S. Chamber Small Business Nation. U.S. Chamber Small Business Nation is a community that was founded on the open exchange of information and ideas, while creating the opportunity for small businesses to speak with a unified voice.” Bringing together America’s small businesses—the engine of economic growth—will strengthen individual endeavors while amplifying the collective voice of business. Small business is the backbone of the U.S. Chamber with resources and advocacy of key issues. The annual Small Business Summit is held in Washington and used as a major advocacy opportunity. 8.1.9  World Trade Centers Association (http://world.wtca.org)

The World Trade Centers Association (WTCA) is a not-for-profit, non-political association that fosters the WTC concept and develops inter-WTC cooperative programs. WTCA membership includes 326 WTCs in almost 100 countries. Over 750,000 companies are affiliated with WTCA members worldwide. The purpose is to help companies in their efforts to support trade and exports. More than a building or an organization, a World Trade Center (WTC) brings together business and government agencies involved in international trade, provides essential trade services and stimulates the economy of the region it serves. A WTC puts all the services associated with global commerce under one roof. A WTC address gives a business prime and continuous access and exposure to all the services, organizations and individuals essential for success in world trade.

Small Businesses

8.1.8  United States Chamber of Commerce (www.uschamber.com)


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8.2  Women Entrepreneur Organizations – Examples

Women Entrepreneur Organizations

8.2.1  American Business Women’s Association (www.abwa.org)

ABWA has thousands of members in chapters and Express Networks nationwide. The organization provides business training and networking opportunities for women of diverse occupations and backgrounds. ABWA has dedicated more than half a century to women’s education and provided workplace skills and career development training for more than 545,000 members and some 1000 chapters. The Company Connection is the strong entrepreneurial part of ABWA and is offering tools for its women small business owners. “ABWA is transforming the way women business owners obtain the tools they need to survive and thrive in today’s marketplace. As part of America’s fastest growing market, your connections and resources are more important than ever. That’s why the American Business Women’s Association re-launched an enhanced, reenergized membership product for women business owners in ABWA—the Company Connection.” 8.2.2  Association of Women’s Business Centers (www.awbc.biz)

The Association of Women’s Business Centers (AWBC) is a national not for profit 501(c)(3) organization representing women business owners through a network of women’s business centers. AWBC supports entrepreneurial development among women as a way to achieve economic self-sufficiency, create wealth and participate in economic development through education, training, mentoring, business development and financing opportunities. Its community-based organizations provide education, training, technical assistance, and access to capital to over 100,000 women and tens of thousands of businesses each year. The Association of Women’s Business Centers through its membership community of women represents women business owners through women business centers in rural and metropolitan communities. The AWBC and its network provide support and services to a range


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of women business owners including underserved women entrepreneurs to women securing rounds of venture capital in their businesses.

The Center, CWBR, has been the number one source for women’s entrepreneurship data for many years as it works with SBA, Women’s organizations and the private sector. The Center provides data-driven knowledge that advances the economic, social and political impact of women business owners and their enterprises. This data driven knowledge provides the business imperative for embracing women business owners as customers, suppliers, community leaders, public policy influencers and role models for business leadership. CWBR’s studies are used by policy leaders and business to support the story. The recent data from the last study showed women business owners generate $3 trillion in annual economic impact & provide 23 million jobs! This study reveals economic impact of majority-women-owned firms as did the study on Women Entrepreneurs of Color and more through the years. The Center gives the same intensity to supplier diversity, providing the hard data that ensures that major corporations include women-owned businesses in their supplier diversity programs, thereby opening doors for women-owned firms to secure contracts for their products and services. 8.2.4  Committee of 200 (www.c200.org)

Often considered the premiere organization for the top entrepreneurs, the mission of the Committee of 200 (C200) is to exemplify and promote entrepreneurship and corporate leadership among women. Each member has attained or exceeded a specific level of success tied to revenues and industry recognition. Entrepreneurs must have sales of $20 million to join. C200 is a group of exclusive highly networked women business leaders with unsurpassed collective influence, connecting and advancing women for a lifetime of business and socially responsible success.

Women Entrepreneur Organizations

8.2.3  Center for Women’s Business Research (www.womensbusinessresearchcenter.org)


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C200’s with nearly 500 members represent over 100 industries in the U.S., Europe, Asia, Canada and Latin America, employ more that 2.5 million people and generate more than $200 billion in annual revenues.

Women Entrepreneur Organizations

8.2.5  Count-Me-In (www.countmein.org and www.makemineamillion.org)

Count-Me-In for Women’s Economic Independence is the leading national not-for-profit provider of resources, business education and community support for women entrepreneurs seeking to grow micro businesses to million dollar enterprises. It focuses on providing the education and resources women need to grow their businesses and find funding from other sources. Through pioneering multi-platform programs, Count-Me-In unleashes the full capacity of women’s entrepreneurial spirit and the striking power of women’s economic potential. Count-Me-In launched the dynamic movement “Make Mine a Million $ Business” (Review “Access to Capital for Small Businesses”) with a goal to inspire one million women entrepreneurs to reach annual revenues of $1 million in the next decade. The impact of reaching this goal is to create over 4 million new jobs and $700 billion in economic activity. With 97% of all womenowned businesses in the U.S. reporting less than 1million $ in revenue, Make Mine a Million $ Business is addressing the growth needs of established and new, women-owned businesses. 8.2.6  Enterprising Women (www.enterprisingwomen.com)

Beyond the magazine both hard copy and online, Enterprising Women offers the annual Enterprising Women of the Year Awards, the Enterprising Women Hall of Fame, and multiple-resources to help women entrepreneurs grow their businesses to the next level. The community of Enterprising Women is more than 10 million strong and counting, as nearly half of all small businesses in America are women-owned and women continue to start businesses in record numbers all over the globe. The mission of Enterprising Women is to reflect and amplify the voices of entrepreneurial women; to share their stories of risk and success; to chronicle their growing political, economic and social influence and power; to cel-


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ebrate their triumphs; to provide solutions to their problems; and to identify and promote a new generation of leaders, along with role models and mentors. Through its bi-monthly print magazine and digital edition, a dynamic Advisory Board, and prestigious awards recognition program, Enterprising Women shines the spotlight on outstanding women entrepreneurs, shares best practices, and connects women entrepreneurs from around the world.

eWomenNetwork.com supports, promotes and showcases its members’ products and services and helps them achieve their professional objectives. It is a community of women who want to provide unlimited opportunities to transact business with women. There are some 15,000 members and more than 600,000 women connected. eWomen hosts some 1,400 networking events annually and a major national conference with some 3,500 women entrepreneurs. Their goal is to help female business owners and professionals achieve their goals. It supports your business growth by purchasing your products and services, providing you access to needed resources, and connecting you with others who share your passion for achievement and prosperity. The eWomen Foundation is vital in “giving back.” eWomen has a radio show with ABC that reaches millions. 8.2.8  Globe Women – Global Summit of Women

(www.globewomen.org)

The Global Summit of Women was conceived as the nexus at which all sectors —public, private and nonprofit—would come together under the common vision of dramatically expanding women’s economic opportunities globally through exchanges of working solutions and creative strategies forged by women leaders in different parts of the world. It is a business Summit, whose ‘business’ focus is women’s advancement in the global economy. The GlobeWomen’s monthly newsletter helps women entrepreneurs around the globe to stay current on economic-related news pertinent to today’s businesswomen. The e-newsletter will also give small businesses a first look at Globe Women’s events in the US and abroad—including the Global Summit of Women, Corporate Women Directors International, as well as Diver-

Women Entrepreneur Organizations

8.2.7  eWomen Network.com (www.ewomennetwork.com)


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sity events. WEXPO, a Globe Women project, is the premier online source for women in business. Its Businesswomen’s Blog focuses on topic relevant to today’s businesswoman. The Legacies of Women spotlights a video series with global entrepreneur leaders.

Women Entrepreneur Organizations

8.2.9  LATINA Style Magazine (www.latinastyle.com)

LATINA Style launched the first national magazine dedicated to the needs and concerns of the contemporary Latina professional working woman and the Latina business owner in the United States. With a national circulation of 150,000 and a readership of nearly 600,000, LATINA Style is unique in its ability to reach both the seasoned professional and the young Latina entering the workforce for the first time. Resources and events LATINA Style 50 Report: Annual study of the fifty best companies for Latinas to work for in the United States. It is the most respected evaluation of corporate America’s policies and practices as they relate to Latinas in this country. With nearly 600 companies surveyed, the report is the most serious attempt to identify the companies that provide the best career opportunities for Latinas in our country. LATINA Style Business Series: It is the most successful business development program for Latina business owners in the nation. The program has been featured on NBC, ABC, Telemundo, and CNN, and in The Los Angeles Times, The Washington Post, The Dallas Morning News and The New York Times. Over 22,000 Latina business owners in over 80 cities have participated already in this program. National LATINA Symposium: Brings together the largest gathering of Latina leaders in the nation. The goal of the National LATINA Symposium is to ascertain, through round-table and panel discussions, as well as in-depth surveys and commentaries, the status of the Latina workingwoman in the United States.


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8.2.10  National Association of Women Business Owners (www.nawbo.org)

NAWBO represents the interests of women entrepreneurs across all industries; and boasts over 7000 members and 80 chapters across the country. With far-reaching clout and impact, NAWBO is a one-stop resource to propelling women business owners into greater economic, social and political spheres of power worldwide. The 80 local chapters provide strong business owner networking opportunities. (see the National Women’s Business Corporation *(NWBC as the certifying arm of NAWBO). The National Association of Women Business Owners (NAWBO) was founded 35 years ago as the only dues-based organization representing the interests of all women entrepreneurs across all industries “is a one-stop resource to propelling women business owners into greater economic, social and political spheres of power worldwide.” The organization prides itself on being a global beacon for influence, ingenuity and action and is uniquely positioned to provide incisive commentary on issues of importance to women business owners. 8.2.11  National Women Business Owners Corporation (www.nwboc.org)

The National Women Business Owners Corporation has led the way for women business owners to obtain WBE Certification. NWBOC was established to increase competition for corporate and government contracts through implementation of a national certification program for women business owners. The development of the national Woman Business Enterprise (WBE) certification program involved cooperation and input from over 700 public and private sector individuals. The result was the creation of the WBE Application, the process, and the NWBOC Standards and Procedures.

Women Entrepreneur Organizations

NAWBO is the unified voice of America’s more than 10 million womenowned businesses representing the fastest growing segment of the economy.


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8.2.12  National Women’s Business Council (www.nwbc.gov)

Women Entrepreneur Organizations

The National Women’s Business Council was established as part of the Women’s Ownership Act of 1988 (also known as House Resolution 5050) as an advisory body of women business owners, under the auspices of SBA. The National Women’s Business Council is a bi-partisan federal advisory council created to serve as an independent source of advice and policy recommendations to the President, Congress, and the U.S. Small Business Administration on economic issues of importance to women business owners. The Council’s mission is to promote bold initiatives, policies and programs designed to support women’s business enterprises at all stages of development in the public and private sector marketplaces—from start-up to success to significance. The Council is the leading government policy body for Women Entrepreneurs. 8.2.13  Organization of Women in International Trade (www.owit.org)

OWIT is a non-profit, professional organization designed to promote women doing business in international trade by providing networking and educational opportunities. OWIT is recognized worldwide for building ongoing trade relationships within and between global communities. OWIT is present in more than twenty countries in all continents around the world. In 1990, OWIT held its first national conference in Washington, D.C. and also published its first membership directory. There were 12 chapters represented in OWIT in 1990: Atlanta, Boston, Chicago, Detroit, Los Angeles, New York, Northern California, Orange County, San Diego, Seattle, Texas and Washington, D. C. Today, OWIT is recognized worldwide for building ongoing trade relationships within and between global communities. OWIT is present in more than twenty countries in all continents around the world.


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8.2.14  U.S. Women’s Chamber of Commerce (www.uswcc.org)

The U.S. Women’s Chamber of Commerce is an independent force behind economic change in America. Using a platform of influence, innovation and opportunity, USWCC works with and for its members to grow successful businesses and careers, and have gained recognition as the most influence effective economic for in America. 8.2.15  Women Impacting Public Policy (www.wipp.org)

Women Impacting Public Policy, Inc. (WIPP) is a national bi-partisan public policy organization that advocates for and on behalf of women and minorities in business in the legislative processes of our nation, creating economic opportunities and building bridges and alliances to other small business organizations. Through WIPP, a collective voice makes a powerful impact on Capitol Hill and with the Administration as WIPP advocates to insure that women gain accountability on women’s procurement and other key areas. WIPP has played a major role in advocating five percent of contracts for women entrepreneurs. WIPP represents over half a million members, and has within its ranks republicans, democrats and independents, liberals, conservatives and every variety of opinion. The membership is surveyed on a regular basis to determine which issues are priority issues, and members work together in issue-centric committees to research and advise WIPP’s Government Relations team. WIPP educates women and minority business owners on economic policy and current legislative initiatives that impact business health and growth. Through its programming, they learn the tools necessary to become advocates on issues that cover a broad range of current legislation and policies, such as affordable health care, federal procurement policies for small businesses, tax policies, energy, telecom, etc. Matters which are not directly relevant to

Women Entrepreneur Organizations

As the strategic force of the Women’s Ownership Movement, the USWCC was established to amplify the economic opportunities and impact of women. The U.S. Women’s Chamber of Commerce, with over 500,000 members, is an economic advocacy organization of significance.


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the economic health and well-being of constituent businesses are not part of WIPP’s agenda. Its Government Relations team has a full-time presence on Capitol Hill and conveys the direction and intent of WIPP’s membership to members of Congress. 8.2.16  Women Presidents’ Organization

Women Entrepreneur Organizations

(www.womenpresidentsorg.com)

The Women Presidents’ Organization (WPO) is a non-profit membership organization for women presidents of multimillion-dollar companies. Members take part in professionally-facilitated peer advisory groups in order to coax the ‘genius out of the group’ and grow their businesses to the next level. The WPO is headquartered in New York City and currently boasts over 82 active chapters and over 1500 members across the US and in Canada. There are two primary membership options: chapter and member-at-large. Each chapter meets monthly, consists of 10–20 women Presidents/CEOs/ Managing Directors/etc, and is moderated by a professionally-trained facilitator. Chapters are not permitted to have more than one business in the same industry represented. At-large membership is created for women whose schedules make it impossible for them to commit to monthly meetings, or for areas in which the WPO does not yet have a chapter. WPO members have an average of $13 million in annual revenues; 97 employees; 20 years in business. In total, the current aggregate represents: $14.5 billion in annual revenues; 106,000 employees; 22,000 years of collective business experience. 8.2.17  Women’s Business Enterprise National Council

(www.wbenc.org) (see page 83–Certifications for Small Business) WBENC is the primary organization for women entrepreneurs’ certification The Women’s Business Enterprise National Council (WBENC) is the largest third-party certifier of businesses owned controlled, and operated by women in the United States. WBENC, a national 501(c)(3) non-profit, partners with 14 Regional Partner Organizations to provide its national standard of certification to women-owned businesses throughout the country. WBENC is


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also the nation’s leading advocate of women-owned businesses as suppliers to America’s corporations.

Women-owned business entities that apply for and are granted WBENC certification, and have paid all relevant fees are classified as WBENC certified WBEs. WBENC certified WBEs are not classified as members of WBENC, but are classified as Beneficiaries. The collective interests of WBENC certified WBEs are represented by the Women’s Enterprise Leadership Forum composed of a group of WBEs elected as a Governing Committee. select group of government entities also share Member status as they meet the same criteria as Corporate Members. WBENC and its RPOs are working to increase acceptance of WBENC certification by federal, state, and local government entities throughout the country. 8.2.18  Women’s Leadership Exchange

(www.womensleadershipexchange.com) Women’s Leadership Exchange (WLE) is a social entrepreneurship organization founded by and for successful businesswomen. Recognizing the unique challenges facing women in business, WLE offers a program that helps them fill the information gap and provides a venue for building connections that will facilitate their success in business and in life. At the center of this program are conferences—featuring leading experts, accredited business coaches and interactive programming—in major markets around the U.S. In addition, WLE offers a resource-packed website, a leadership development program (LEXCI), teleconferences, and an e-newsletter. Women’s Leadership Exchange® provides customized programs for corporations to reach the affluent markets of women business owners, executives and professionals. WLE cofounder Leslie Grossman is author of the best-selling book “SELLsation: How Companies Can Capture Today’s Hottest Market: Women Business Owners and Executives” (WPE Press, 2005).

Women Entrepreneur Organizations

WBENC is dedicated to advancing the success of Corporate Members, certified women’s business enterprises, and government entities in partnership with its Regional Partner Organizations (RPOs).


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8.3  Specialized Women’s Organizations – Examples 8.3.1  Asian Women In Business (www.awib.org)

Asian Women In Business (AWIB) is the only non-profit, tax-exempt organization in the country with the primary mission of assisting Asian women entrepreneurs. Over the years, AWIB has expanded its mission to address identified needs and issues affecting the business and professional development of Asian Americans. AWIB also serves on various tasks forces and boards to promote the inclusion of minority and women owned businesses and professionals.

Specialized Women’s Organizations

AWIB brings over 300 M/WBEs in direct dialogue with corporate and government procurement representatives each year through our annual procurement conference. As a result, M/WBEs have gained leads and additional business. On an ongoing basis, AWIB works with its corporate and government partners to connect them to M/WBEs. AWIB has served over 27,000 women and minorities through our innovative and targeted events. In 2009 close to 2,500 participated in their various programs. 8.3.2  National Association for Female Executives (www.nafe.com)

The National Association for Female Executives (NAFE) was founded in 1972. The organization has a rich history of providing education, networking, events and support for both women professionals and women entrepreneurs in communities across America. Thousands of women belong to NAFE and attend their annual conference and their local meetings to gain skills and support growth. 8.3.3  National Association of Black Women in Construction

(http://nabwic.org)

The vision of the National Association of Black Women in Construction is to build lasting strategic partnerships with organizations and individuals committed to providing inventive and transformative solutions for black women and their respective communities.


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NABWIC exists to provide advocacy, mentorship, and professional development for its members. Each member of NABWIC has the opportunity to extend those services to all black women in construction. As a member, you and/or your company will be part of a networking force with national industry speakers motivated to change the industry. 8.3.4  National Association of Women in Construction (http://www.nawic.org)

Over the years, the cause of NAWIC has stayed the same: To enhance the success of women in the construction industry. NAWIC has many education opportunities: For children—to explore and open their minds to the possibilities construction offers as a career choice; For Adults—to further their careers with certification courses. For more than 30 years, NEF has offered creative and educational programs for students from grade school to high school and adult certification programs. The Foundation’s award-winning Block-Kids program, Building Design Program and the CAD/Design/Drafting Scholarship Awards competitions introduce students to careers and opportunities in construction. NEF’s adult certification programs include: Certified Construction Associate (CCA), Construction Document Specialist (CDS) and Construction Industry Technician (CIT), which are administered through Clemson University. Since its founding, the NAWIC Founders’ Scholarship Foundation (NFSF) and NAWIC chapters nationwide have awarded more than $4 million in scholarships to students pursuing construction-related studies. NAWIC has developed nationally recognized awards programs to celebrate the achievements of women in the industry, as well as supporters of women in the industry. The national campaign for Women in Construction Week (WIC Week) is held the first full week of March each year and provides opportunities to celebrate women in construction and to educate the public of their cause. The NAWIC Image, the award winning national bi-monthly magazine show-

Specialized Women’s Organizations

Since its founding, the National Association of Women in Construction (NAWIC), an international non-profit organization, has grown to a membership of 5,500 women with more than 160 chapters. In more than 50 years of service to its members, NAWIC has advanced the causes of all women in construction whose careers range from business ownership to the skilled trades. With almost 900,000 women working in construction today, the industry is becoming more accepting of their non-traditional roles.


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cases the efforts, causes and issues of NAWIC members and the construction industry. It has been the voice of today’s woman in construction for more than 35 years. NAWIC provides education, networking, legislative awareness, industry and community involvement, personal growth and development and lasting friendships. NAWIC is the voice of women in construction. 8.3.5  The International Alliance for Women (www.tiaw.org)

Specialized Women’s Organizations

The International Alliance for Women (TIAW) serves as the global umbrella organization that unites, supports and promotes professional women and their networks to work together, share resources and leverage ideas. Though not a membership exclusively for entrepreneurs, thousands of entrepreneurs are women. TIAW is devoted to improving the economic status of all women around the world: from senior level executive and professional women, to career women just beginning their careers, to women in transition and young girls planning for their careers, to the most needy of all: impoverished women in developing nations. A not-for-profit corporation founded in 1980, TIAW has evolved over our history to have a greater focus on outreach to a much larger global community of women. This universal focus is economic. Connected through TIAW, members further economic empowerment and positive change in the world. Goals include the following `` `` ``

To become the global voice of women who want to connect to make a difference. To provide quality programs and initiatives that support TIAW’s vision, mission and purpose. To continuously develop TIAW’s structure to effectively serve TIAW members and programs.

Programs include the following: ``

TIAW Microenterprise Development Program: Leverages financial and leadership resources through micro credit loans to help impoverished women in developing countries to start or expand businesses and achieve self-sufficiency.


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TIAW Entrepreneurs Program: TIAW is committed to fostering the economic independence and empowerment of women globally. The Entrepreneurship Program offers members the opportunity to acquire the knowledge, strategies, practical tools and networks needed to help them become successful entrepreneurs, wherever they may be. By way of program content, delivery and reach—using the web and other technologies— we aim to support and add value to the programs our TIAW member associations already offer their members.

Women Builders Council (WBC) is the leading association of women business owners and professionals providing advocacy, mentoring, capacity building, procurement opportunities and best practices within our country’s broad-based building industry. The mission of the Women Builders Council (WBC) is to seek and implement solutions to the challenges, obstacles and concerns of women in the building industry by providing advocacy, technical assistance and training. WBC provides regional strength to impact public policies, allowing for change to enhance the growth of small businesses, including minority and women business enterprises. WBC reaches beyond mentoring to assist women businesses in achieving the highest possible standard of success. Devoted to providing an influential voice in the legislative process for women architects, engineers, contractors and subcontractors, WBC welcomes public and private sector women and men from every building and construction industry discipline, working at every level from executive staff to management. WBC provides a dynamic forum that advances industry knowledge, addresses the barriers that prevent women from growing and facilitates solutions for policy makers and industry leaders.

Note:  There are many specialized organizations for professions and for ethic areas and global support such as the American China Business Women Alliance and hundreds of others. The networking involved in all of these groups is helpful to the small businesses seeking to grow and learn of new resources and connections.

Specialized Women’s Organizations

8.3.6  Women Builders Council (www.wbcnyc.org)


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8.3.7  Women Construction Owners & Executives (www.wcoeusa.org)

Women Construction Owners & Executives was conceived in 1983 to custom fit the unique business needs in the construction industry. WCOE, USA was formed to promote opportunities and business for women-owned firms and policy-making executives in the construction industry.

Specialized Women’s Organizations

Today, the association continues to grow, adding members and establishing chapters across the country. WCOE’s member-businesses include general contractors, top-level policy-making executives, architects, engineers, construction project managers, subcontractors and other business women and professionals related to the construction industry. Many women join WCOE for its legislative clout and the strength that comes from one unified voice. The association’s legislative network provides a vehicle to impact legislation favorable to business women in the industry. With strategic alliance partners such as Associated Builders and Contractors (ABC), Women Impacting Public Policy (WIPP), The National Association of Minority Contractors (NAMC), The National Association of Women Business Owners (NAWBO), and the American Subcontractors Association (ASA). WCOE continues to advocate and influence the national agenda affecting women-owned businesses. 8.3.8  Commercial Real Estate Women Network (CREW Network) (www.crewnetwork.org)

CREW Network is a business organization dedicated to advance the success of women in commercial real estate by developing strategic vision and financial acumen skill set in its members. Members of the network represent every discipline within the commercial real estate industry and are located in 71 major markets across the North America. CREW Network provides a vehicle for relationships that produce business results. With an average 14 years of commercial real estate experience among its members, three-quarters of whom are senior executives of their companies, CREW Network is an important resource for contacts and information in the industry.


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8.4  Minority Business Organizations – Examples 8.4.1  Asian Chamber of Commerce (www.asianchamber.org)

The goal of the Asian Chamber of Commerce is to include all Asian groups in its services. The chamber supports, promotes and fosters business, cultural and educational relationships between chamber members and the general public. The Chamber also serves as a vehicle and resource center for its members to network and market their products and services as well as a liaison between the state, county and local governments and the members of the Asian Chamber of Commerce. The Asian Chamber provides business consulting and technical assistance to the members of the chamber. 8.4.2  Latin Business Association (www.lbausa.com)

(Though primarily a CA Group, we note because of the large and effective organization) 8.4.3  National Black Business Council (www.nbbc.org)

The National Black Business Council is a 501 (c)(6) non profit organization dedicated to the creation and advancement of African American and minority owned businesses. Its mission is to create and support programs that will close the economic and digital divides between minority and majority businesses. The Council accomplishes its mission through the strategic partnerships with Fortune 1000 companies which provide member businesses with procurement opportunities and access to capital.

Minority Business Organizations

The Latin Builders Association is the country’s largest Latino business entity by virtue of total active membership and overall outreach to Latino business owners. This year, LBA celebrates 30 years of commitment and economic impact by creating business growth, providing advocacy and business education. In 1998, the LBA established a non-profit 501(c) (3) Institute (LBAI), generating millions of dollars in procurement and business loans since its inception.


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8.4.4  National Black Chamber of Commerce (www.nationalbcc.org)

The NBCC is a nonprofit, nonpartisan, nonsectarian organization dedicated to the economic empowerment of African American communities. It represents 95,000 Black owned businesses and provides an advocacy that reaches all 1 million Black owned businesses through its 190 affiliated chapters. The NBCC reaches 100,000 Black owned businesses. There are 1 million Black owned businesses in the United States. Black businesses account for over $100 billion in annual sales. African Americans have over $800 billion in expendable income each year according to the US Bureau of Census. 8.4.5  National Council of Asian-American Business Associations (www.national-caaba.org)

Minority Business Organizations

The mission of the National Council of Asian American Business Associations is to be a strong voice in effecting positive change in the areas of: economic development; public contracting and private procurement; public and fiscal policies that impact Asian Pacific American businesses and communities at large. Unified across America, NCAABA will join forces and voices to create opportunities in the social and economic sectors for the Asian Pacific American business community. The National Council of Asian-American Business Associations (NCAABA) is a 501(c)(-3) organization that serves as the national voice for the Asian American business community. Because Asians have over 30 ethnicities in one major minority group, it is essential to have a non-profit organization like NCAABA to unite Asian business organizations and chambers to create effective positive change in the areas of: `` `` `` ``

Economic & Community Development Public Contracting Supplier Diversity Public Policies


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8.4.6  National Minority Business Council, Inc. (www.nmbc.org)

The organization is dedicated to providing business assistance, educational opportunities, seminars, purchasing listings and related services to hundreds of businesses throughout across the nation. The strength of the organization resides in its members of successful entrepreneurs who are committed to their business and to the organization. NMBC’s works continuously to expand available opportunities for small, minority and women business owners. The Council’s leaders, whose combined experiences spans score of years of fostering and nurturing businesses, provide the highest assurance that the NMBC will continue to address the needs and goals of its constituents. International Trade program: The International Trade Program (ITP) provides technical assistance, education and training, and acts as a clearinghouse for business leads and information on export and import. The ITP also holds Business Exchanges for small and minority business entrepreneurs who want to establish trading relationships with and conduct business in the Caribbean, Central America, Europe, Africa and Asia. For more information about ITP, please visit: www.nmbc.org/global

(www.nmsdc.org) (see page 81–Certifications for Small Business) NMSDC is the primary organization for minority entrepreneurs’ certification. One of the country’s leading business membership organizations, the NMSDC Network includes a National Office in New York and 37 regional councils across the country. There are 3,500 corporate members throughout the network, including most of America’s largest publicly-owned, privatelyowned and foreign-owned companies, as well as universities, hospitals and other buying institutions. The regional councils certify and match more than 15,000 minority owned businesses (Asian, Black, Hispanic and Native American) with member corporations which want to purchase goods and services. For more information on NMSDC certification, please refer to the chapter “Certifications for Small Businesses” of this resource guide.

Minority Business Organizations

8.4.7  National Minority Supplier Development Council


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Organizations for small businesses

8.4.8  U.S. Hispanic Chamber of Commerce (www.ushcc.com)

The USHCC brings together the issues and concerns of the nation’s almost 3 million Hispanic-owned businesses to the forefront of the national economic agenda. Throughout its nearly 30-year, the Chamber has enjoyed outstanding working relationships with international Heads of State, Members of Congress and the current White House Administration. Through its network of more than 200 local Hispanic Chambers of Commerce and Hispanic business organizations, the USHCC effectively communicates the needs and potential of Hispanic enterprise to the public and private sector. Throughout its nearly 30-year history, the Chamber has enjoyed outstanding working relationships with international Heads of State, Members of Congress and the current White House Administration. Through its network of more than 200 local Hispanic Chambers of Commerce and Hispanic business organizations, the USHCC effectively communicates the needs and potential of Hispanic enterprise to the public and private sector in several ways including: ``

Minority Business Organizations

`` `` `` ``

Implementing and strengthening national programs that assist the economic development of Hispanic firms. Increasing business relationships and partnerships between the corporate sector and Hispanic-owned businesses. Promoting international trade between Hispanic businesses in the United States and Latin America. Monitoring legislation, policies and programs that affect the Hispanic business community. Providing technical assistance to Hispanic business associations and entrepreneurs.


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8.4.9  U.S. Pan Asian Chamber of Commerce (www.uspaacc.com)

The US Pan Asian Chamber of Commerce promotes and propel economic growth by offering educational, professional, and contract opportunities to Asian Americans and their business partners in corporate America, the federal, state, and local agencies, and the small and minority communities. The US Pan Asian American Chamber of Commerce Education Foundation (USPAACC) was founded in 1984 as a national, nonprofit organization representing all Asian American and Asian American-related groups in business, sciences, the arts, sports, education, public and community services. The Chamber represents varied ethnic groups. Our members trace their heritage to China, Hong Kong, Taiwan, Japan, the Philippines, South Korea, India, Indonesia, Vietnam, Cambodia, Thailand, Singapore, Malaysia, Bangladesh, Pakistan, and Mongolia.

Minority Business Organizations

The Chamber’s goal is to work with each of its members to achieve successful contracting relationships and business growth in the mainstream marketplace.


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8.5  Architecture Organizations – Examples 8.5.1  American Architectural Foundation (http://www.archfoundation.org/aaf/aaf/index.htm)

The American Architectural Foundation (AAF) is a national nonprofit organization that seeks to educate individuals and community leaders about the power of architecture to improve lives and transform the places where we live, learn, work, and play. The organization believes that its cities and buildings affect mental well-being and quality of life in profound ways. Through numerous outreach programs, grants, and educational resources, AAF aims to inspire people to become thoughtful and engaged stewards of the world around them. AAF’s programs include The Mayors’ Institute on City Design, Great Schools by Design and the Sustainable Cities Design Academy— highly regarded initiatives that help improve the built environment through the collaboration of thought leaders, designers, and local communities. Since its creation in 1943, AAF has steadfastly worked to educate people about the power of architecture in their lives. Originally founded as the American Institute of Architects Foundation, AAF is a 501(c)(3) educational organization governed by an independent Board of Regents. Ronald E. Bogle, a leader in higher education for more than 20 years, has served as AAF’s President and CEO since 2002. AAF is headquartered in Washington, D.C., in The Octagon, a historic house located near the White House. 8.5.2  American Indian Council of Architects and Engineers

Architecture Organizations

(www.aicae.org)

The American Indian Council of Architects and Engineers is a non-profit corporation established in 1976. Its membership is comprised of American Indian architecture, engineering, and design professionals through out the United States of America. The Purpose of AICAE is to: ``

Advance the role of American Indian professional engineers, architects and design professionals in practice and to advance their professional skills.


Organizations for small businesses

`` `` ``

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Promote recognition of member’s professional excellence, service, projects and contributions. Encourage American Indians to pursue careers as professional engineers, architects, and design professionals. Consolidate the expertise of members into a single focus for representation on a national level.

8.5.3  American Institute of Architecture Students (http://www.aias.org/)

The American Institute of Architecture Students (AIAS) is an independent, 501c3 non-profit and student-run organization that is more than just a club. This grassroots association is a cooperative between thousands of students in North America (of all ages and academic degrees) committed to helping each other. It provides a sense of community and a forum to share differing views. The AIAS is also a professional organization that is the official voice of architecture students. 8.5.4  American Society of Landscape Architects

Founded in 1899, the American Society of Landscape Architects (ASLA) is the association that represents the landscape architecture profession in the United States. ASLA has grown from 11 original members to more than 13,500 members, 80 corporate members, and 48 chapters to date. The Society’s mission is to lead, educate, and participate in the careful stewardship, wise planning, and artful design of our cultural and natural environments. The American Society of Landscape Architects seeks to improve public understanding of the profession and to advance the practice of landscape architecture through education, communication, publications, online services, professional interaction and development. ASLA works to increase the public’s awareness of and appreciation for the profession of landscape architecture. ASLA is an active advocate for the profession at the local, state and national levels on public policy issues including licensure, livable communities, sustainable design, surface transportation, the environment, historic preservation, small business issues, and more.

Architecture Organizations

(http://www.asla.org/)


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8.5.5  Architecture and Design Education Network (http://www.adenweb.org/)

To advance public interest and education in design and architecture, the American Architectural Foundation (AAF) and the Chicago Architecture Foundation (CAF) established A+DEN, the Architecture+Design Education Network in 2005. A+DEN is a collaborative association of like-minded organizations in the fields of architecture and design, committed to promoting innovative architecture and design education for teachers and students in grades K-12. AAF and CAF each have more than 40 years of experience developing educational programs that introduce school-aged youth and their teachers to the built environment. Architecture and design education draws upon the creative design process to teach and learn core academic subjects: math, science, social sciences, language arts and fine and visual arts. Incorporating the design process into academic subjects enhances the ability of students to think critically and creatively. Additionally, using the built environment as a foundation for learning fosters educators’ and students’ interest in their surrounding community and it prepares citizens to participate in making informed decisions about the built environment. 8.5.6  Architecture for Humanity (http://architectureforhumanity.org)

Architecture Organizations

Architecture for Humanity is a nonprofit design services firm founded in 1999 to build a more sustainable future through the power of professional design. By tapping a network of more than 40,000 professionals willing to lend time and expertise to help those who would not otherwise be able to afford their services, Architecture for Humanity brings design, construction and development services where they are most critically needed. Each year 10,000 people directly benefit from structures designed by Architecture for Humanity. Its advocacy, training and outreach programs impact an additional 50,000 people annually. AFH channels the resources of the global funding community to meaningful projects that make a difference locally. From


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conception to completion, AFH manages all aspects of the design and construction process. Clients include community groups, aid organizations, housing developers, government agencies, corporate divisions, and foundations. 8.5.7  Association of Architecture Organizations (http://aaonetwork.org/)

The Association of Architecture Organizations (AAO) is a member-based network that supports the many organizations around the world that are dedicated to interpreting architecture and the built environment to the general public. AAO nurtures innovation and best practices by facilitating knowledge sharing between members, partner organizations, and others. AAO organizes conferences and workshops, provides professional development opportunities, supports the creation of new architecture centers, and serves as a communication network for its members. Acting as the hub of the vast network of organizations, AAO strengthens and supports the unique role architecture organizations play in improving the quality of public engagement with the built environment. AAO members include architectural organizations, architecture and design schools, historical preservation trusts, urban planning organizations, and museums with architecture collections. 8.5.8  Architectos

Arquitectos exists to promote professional and economic development, membership, community assistance and to further enrich the architectural profession through different cultural views and practices. Arquitectos was established in 1985, by a small group of Latino professionals in Chicago. The organization’s initial objective was to provide a valuable resource that offered Latino architects opportunities for career and professional develop-

Currently: ›› 3% of AIA licensed architects are

Latino/a in the United States ›› 7% of the Associate AIA members

identify as Hispanic Improvements that still need growth... ›› Racial and ethnic minority AIA firms

account for 17%, up from 9% three years prior ›› Of registered architects, racial and ethnic minorities were over 11% in 2002, up from 6% in 1999. ›› According to 2004 NAAB data, Latinos account for 13% of students in architecture schools, up from 7.4% in 1997–98

Architecture Organizations

(http://www.arquitectos chicago.org/about.html )


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ment. Currently the organization continues to provide professional support and has expanded to include two student chapters. Arquitectos engages in numerous successful endeavors that provide a variety of services and consultations to the profession and community including: `` `` `` `` `` `` `` `` ``

Student mentoring and counseling Computer aided drafting assistance Annual Scholarship Awards Intern Development Program assistance (IDP) Professional examination preparation (ARE) Sponsor and curate exhibits and public lectures. Community Architects at Work’ community architectural clinic Building permit procurement assistance ‘Rebuilding Together’ housing sponsor

8.5.9  Association of Collegiate Schools of Architecture

(https://www.acsa-arch.org/ )

Architecture Organizations

The Association of Collegiate Schools of Architecture is a 501(c)(3) nonprofit, membership association founded in 1912 to advance the quality of architectural education. The school membership in ACSA has grown from 10 charter members to over 250 schools in several membership categories. These include full membership for all accredited programs in the United States and government-sanctioned schools in Canada, candidate membership for schools seeking accreditation, and affiliate membership for schools for two-year and international programs. Through these schools, over 5,000 architecture faculties are represented. In addition, over 500 supporting members composed of architecture firms, product associations and individuals add to the breadth of interest and support of ACSA goals. ACSA, unique in its representative role for schools of architecture, provides a forum for ideas on the leading edge of architectural thought. Issues that will affect the architectural profession in the future are being examined today in ACSA members’ schools.


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The association maintains a variety of activities that influence, communicate, and record important issues. Such endeavors include scholarly meetings, workshops, publications, awards and competition programs, support for architectural research, policy development, and liaison with allied organizations. 8.5.10  National Organization of Minority Architects

(www.noma.net)

The National Organization of Minority Architects is an increasing influential voice, promoting the quality and excellence of minority design professionals. There are NOMA Chapters in all parts of the country, increasing recognition on colleges and university campuses and providing greater access to government policy makers. NOMA’s mission is to build a strong national organization, chapters and members to minimize the effect of racism in the architecture profession.

`` `` ``

`` `` `` `` `` `` ``

Foster communications and fellowship among minority architects. Form a federation of existing and proposed local minority architectural groups. Fight Discrimination and other selection policies being used by public and private sector clients to unfairly restrict minority architects’ participation in design and construction. Act as a clearing house for information and maintain a roster on practitioners. Promote the design and development of living, working, and recreational environments of the highest quality. Create and maintain relationships with other professionals and technicians whose work affects the physical and social environment. Encourage the establishment of coalitions of member firms and individuals to form associate and joint venture relationships. Speak with a common voice on public policy. Work with local, state, and national governments on issues affecting the physical development of neighborhoods and communities. Be an effective source of motivation and inspiration for minority youth.

Architecture Organizations

The National Organization of Minority Architects has been organized to:


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8.5.11  National Council of Architectural Registration Boards (http://www.ncarb.org/ )

The National Council of Architectural Registration Boards (NCARB) protects the public health, safety, and welfare by leading the regulation of the practice of architecture through the development and application of standards for licensure and credentialing of architects. NCARB members are the architectural registration boards of the 50 states, the District of Columbia, and three U.S. territories (Guam, Puerto Rico, and the U.S. Virgin Islands). Each registration board has state-appointed public and professional members as well as an administrator. As the facilitator for the protection of the health, safety, and welfare of the public, the National Council of Architectural Registration Boards: ``

``

`` `` `` ``

Architecture Organizations

``

Requires a NAAB-accredited degree, successful completion of the Intern Development Program (IDP), and successful completion of the Architect Registration Examination (ARE). Protects and enhances the validity of professional architectural education, the Intern Development Program (IDP), and the Architect Registration Examination (ARE). Encourages all architects to become Certificate holders. Advocates for the elimination of impediments to reciprocity. Serves as the trusted international center of registration data and regulatory information. Values diversity of opinion and representation. Promotes recognition of the architect as the primary building professional qualified to protect the health, safety, and welfare of the public, through the enhancement of the quality of the built environment and the richness of space and form.


[9] Small Business Quick Facts



Small business quick facts

It is estimated there are 29.6 million

small businesses in the United States. Small business represents 99.7

percent of all employer firms.

Small firms are the economic engine of this nation, they: ›› Represent 99.7 percent of all em-

ployer firms. ›› Employ just over half of all private

Jobs: Small businesses create two out of sector employees. every three new jobs and employ more ›› Pay 44 percent of total U.S. private than half of private sector employees. payroll. Small businesses employ 54.4 million ›› Have generated 64 percent of net people, about 57.3 percent of the prinew jobs over the past 15 years. vate workforce. Small Businesses have generated 60 to 80 percent of net new jobs annually over the last decade. They employ just over half of the country’s private sector workforce. Note these facts as small business supplied the majority of new jobs, or 14.5 million of the 22.5 million net new jobs (gains minus losses) between 1993 and the third quarter of 2008. Continuing firms accounted for 68 percent of net new jobs, and the other 32 percent reflect net new jobs from firm births minus those lost in firm closures (1993 to 2007). To repeat: Small businesses employ just over half of U.S. workers. Of 119.9 million nonfarm private sector workers in 2006, small firms with fewer than 500 workers employed 60.2 million and large firms employed 59.7 million. Firms with fewer than 20 employees employed 21.6 million. While small firms create a majority of the net new jobs, their share of employment remains steady since some firms grow into large firms as they create new jobs. Small firms’ share of part-time workers (21 percent) is similar to large firms’ share (18 percent). (1) Employers of 41 percent of high tech workers (such as scientists, engineers, and computer workers); (2) Small businesses are 53 percent home-based and 3 percent franchises. (3) Represent the largest portion of architecture firms. Small firms add to payroll: they pay 44 percent of total U.S. private payroll. Sales contribution: Small businesses contribute 44 percent of all sales in the country.

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Small business quick facts

Innovation: Small businesses produce two and one half times as many innovations per employee as do large firms. Studies show that small firms produce twice as many innovations as large firms relative to the number of persons employed, for the “most significant” as well as the “less significant” innovations, and including the employment of firms that do not innovate. GDP: Small businesses create more than 50 percent of nonfarm private gross domestic product (GDP). Contracts: Small businesses supplied more than 23 percent of the total value of federal prime contracts in FY 2004, and the number has grown. Exports: Small businesses made up 97.3 percent of all identified exporters and produced 26 percent of the known export value in FY 2002. Patents: Small businesses produce 13 to 14 times more patents per employee than large patenting firms. These patents are twice as likely as large firm patents to be among the one percent most cited. (Sources: U.S. Small Business Administration Office of Advocacy, U.S Bureau of the Census; CHI Research, Inc.; Bureau of Labor Statistics, U.S. Department of Commerce.) Capital access: Commercial banks and other depository institutions are the largest lenders of debt capital to small businesses. They account for almost 65 percent of total traditional credit to small businesses. (This includes credit lines and loans for nonresidential mortgages, vehicles, equipment, and leases.) Credit cards account for much of the growth in small business lending over the past few years. For more in­formation, see Advocacy’s annual publication, Small Business Lending in the United States Regulatory requirements: Very small firms For more information, visit with fewer than 20 employees annually spend SBA’s Advocacy’s website: 45 percent more per employee than larger www.sba.gov/advo firms to comply with federal regulations. These very small firms spend four and a half times as much per employee to comply with environmental regulations and 67 percent more per em­ployee on tax compliance than their larger counterparts.


Small business quick facts

Specific points of interest include: `` ``

`` `` ``

Economic research: www.sba.gov/advo/ research Firm size data (U.S., state, and metropolitan static and dynamic data): www.sba.gov/advo/ research/data.html Small firm lending studies: www.sba.gov/ advo/research/lending.html Small business profiles by state and territory: www.sba.gov/advo/research/profiles The Small Business Advocate newsletter: www.sba.gov/advo/newsletter.html

For email delivery of Advocacy’s newsletter, press, regulatory news, and research, sign up at http://web.sba. gov/list. For RSS feeds, visit www.sba.gov/advo/rsslibrary.html Direct questions: (202) 2056533 or advocacy@sba.gov

Resources are prevalent: SBA, GSA and the OSDBU Offices as well as thousands of resources are free of charge. Use resources such as SCORE with its free counseling serves. Women entrepreneurs ``

``

`` `` ``

`` ``

62% of women owned firms start out with less than $25,000 compared to that of 56% of men-owned business. (Kauffman Foundation) (Source: The Wall Street Journal. Small Business – The Formal Report. May 17th, 2010). Growth rates between 2002–2008 show employment by majority womenowned firms grew by 27% compared to –1% for majority men-owned firms. (Center for Women’s Research) (Source: The Wall Street Journal. Small Business – The Formal Report. May 17th, 2010.) Women represent more than one third of all people involved in entrepreneurial activity. 10.1 million firms are owned by women (75% or more), employing more than 13 million people, and generating $1.9 trillion in sales as of 2008.* Three quarters of all women-owned businesses are majority owned by women (51% or more), for a total of 7.2 million firms, employing 7.3 million people, and generating $1.1 trillion in sales.* Women-owned firms (50% or more) account for 40% of all privately held firms.* One in five firms with revenue of $1 million or more is woman-owned.*

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Small business quick facts

3% of all women-owned firms have revenues of $1 million or more compared with 6% of men-owned firms.* Statistics for women-owned firms `` For the past two decades, majority (51% in the states that comprise the or more) women-owned firms have WBCS region are*: grown at around two times the rate of ›› Texas: 776,283 privately-held, 50% or more women-owned firms, generating all firms. (Source: Global Entrepreneurship more than $131 billion in sales and Monitor (GEM) 2005 Report on Women employing 971,909 people in 2006. and Entrepreneurship and the SBA, Center ›› Oklahoma: 132, 654 privately-held, for Women’s Based Research. 50% or more women-owned firms, generating more than $20 billion in sales `` Between 1997 and 2002, women-owned and employing 176, 741 people in 2006. firms grew by 19.8 percent while all U.S. ›› Arkansas: 92, 209 privately-held, 50% firms grew by seven percent. (Source: SBA, or more women-owned firms, generating more than $14 billion in sales and Office of Advocacy) employing 100, 300 people in 2006. `` Women-owned firms accounted for 6.5% ›› New Mexico: 68,058 privately-held, of total employment in U.S. firms in 2002 50% or more women-owned firms, and 4.2% of total receipts. (Source: SBA, generating more than $11 billion in sales and employing 81, 342 people Office of Advocacy) in 2006. `` The number of women-owned firms continues to grow at twice the rate of all U.S. firms (23 percent vs. 9 percent). There are an estimated 10 million womenowned, privately-held U.S. businesses. The greatest challenge for womenowned firms is access to capital, credit and equity. Women start businesses on both lifestyle and financial reasons. Many run businesses from home to keep overhead low. (*Source: Center for Women’s Business Research) Statistics

``

Criteria for Certification: ``

`` ``

Women-owned businesses must provide clear and documented evidence that they are at least 51% or more is women-owned, controlled, and operated. The business should be open for at least six months. The business owner must be a U.S. citizen or legal resident alien.

(Source: SBA and Commerce, Center for Women’s Business Research; SBA, Office of Advocacy and Business Times, April 2005)


Small business quick facts

Women are more likely to seek business advice—69 percent women vs. 47 percent men. (Source: American Express) Minority Entrepreneurs ``

``

Black-owned businesses are the fastest growing segment, up 45 percent between 1997–2002. Revenues generated by the nation’s 1.2 million blackowned businesses rose 25 percent between 1997 and 2002 to $88.8 billion in 2002. (Source: U.S. Census Bureau) The number of U.S. businesses with Hispanic owners grew at three times the national average from 1997 to 2002 to 1.6 million businesses in 2002, a 31 percent increase from five years earlier. (Source: MSNBC)

Seniors in Business. Entrepreneurship among seniors is growing. In 2002, the rate of self-employment for the workforce was 10.2 percent (13.8 million workers), but the rate for workers aged 50 was 16.4 percent (5.6 million workers). Although those age 50 made up 25 percent of the workforce, they comprised 40 of the self-employed. Solo business formation in the future will be driven by people who take early retirement or whose jobs just disappear. (Source: AARP/Rand Corp. “Self-employment and the 50 Population”) Veterans in Business. In 2004, about 22 percent of veterans in the U.S. household population were either purchasing or starting a new business or considering purchasing or starting a business and nearly 72 percent of veteran entrepreneurs planned to employ at least one person at the start of their venture. (Source: US Census Bureau)

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[ 10 ] AIA Diversity and Inclusion



AIA DIVERSITY AND INCLUSION

The Diversity and Inclusion Continuum At the American Institute of Architects we celebrate diversity and inclusion! The Small Business Guide project was originally started as a part of the AIA Diversity and Inclusion Strategic Initiative to support Women and Minority Owned businesses. However, during the development process we quickly realized that the content transcends all peoples and this guide will be extremely valuable to ALL entrepreneurs and small business owners! A sincere thank you to Edie Fraser and Lorena Soto Gutierrez (www. diversifiedsearch.com) for all of your work, dedication and research to bring the guide to fruition, as well as, to Greg Barber (www.gregbarber. com) for as usual hitting our very short print timelines! We are very proud to support the contributions of AIA members and the growing number of brilliant leaders who are making major contributions to the nation and the world. Kudos to each and every entrepreneur that has an idea, believes in themselves and takes calculated risks to start a small business. I encourage you to understand and utilize the extensive resources that are available to make your business profitable, sustainable and successful.

Sherry Snipes, Director, AIA Diversity & Inclusion

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AIA DIVERSITY AND INCLUSION

2009–2013 AIA Diversity Action Plan Many of the challenges facing society in the 21st century—sustainability, climate change, land use, energy, security, health—lend themselves to the core competency of the architecture profession, which is design. Yet the pool of talent to serve a growing population that today is over 300 million Americans is incredibly small. In response to this challenge and in recognition of the opportunity inherent in increasing the number of qualified professionals, the AIA National Board has identified the establishment of a more diverse, inclusive profession as a key strategic initiative. By embracing the extraordinary diversity unique to this nation, the architecture profession will gain access to new talents and new insights to address the critical issues of our time and future generations. The outcome will be a strengthened, more highly valued, and esteemed profession capable of reaching into constituencies previously underserved. In April 2008, a plenary meeting was held convening a broad spectrum of constituents that generated a set of principles for the AIA’s diversity initiatives going forward. In the shadow of St. Louis’s gateway arch, the participants crafted: The Gateway Commitment which states: “We, the participants of the multi FORMity 2008 AIA Diversity Plenary, are committed to significantly improving the representation and management of diversity in architecture education and practice. We believe this requires a cultural shift in the Institute, in our workplaces, and in ourselves. We envision a continuing conversation to articulate a specific action agenda concerning: using our members’ expertise to expand our diversity with creative career mentoring opportunities from kindergarten to retirement; learning from other colleagues and related organizations that have successfully addressed diversity issues; focusing on a series of coordinated action items and ideas to promote diversity, with comprehensive oversight; asking our membership to initiate conversations and actions on the local level; sharing and celebrating best practices in promoting diversity; recruiting and retaining the best and brightest in our profession; and, employing the appropriate resources to implement these initiatives. Our pur-


AIA DIVERSITY AND INCLUSION

pose in setting forth this commitment is to develop a profession that reflects the diversity of the communities, users, and clients we serve.� The Gateway Commitment was approved and signed by members of the Board and several past presidents at the May 2008 board meeting. Based on the principles of the Commitment, feedback from Council of Architectural Component Executives (CACE) and component leadership, and input from the executive and management team of the national component, an action plan was developed. This plan includes the goals, strategies, actions, metrics and milestones for achieving the goal set forth in the AIA Strategic Plan to “expand the racial/ethnic, gender and perspective diversity of the design professions to mirror the society we serve.� The terminology used in the Action Plan is as follows: Diversity is the mix of race, ethnicity, gender, national origin, religion, physical ability, sexual orientation, age, practice, geography, programs and organizations. This mixture brings a richness of perspectives, talents and ideas to the AIA and the profession. Inclusiveness is the intentional act of being open, reaching out, removing barriers, and creating an environment in which all members of an organization can achieve their fullest potential. Representation is the count and proportion of groups of individuals by demographic characteristics such as race, ethnicity, gender, national origin, religion, physical ability, sexual orientation, age, practice, geography, programs and organizations. Diversity management is a skill or competency building process to equip the AIA and its members to manage the strategic mixture that involves differences or complexities including people, programs and organizations. Implementation of the plan and achieving its goals is primarily the responsibility of the AIA but successful implementation will require collaboration with collateral organizations and other partners.

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AIA DIVERSITY AND INCLUSION

2009–2013 Diversity Action Plan Goals: (1) Increase the demographic representation of underrepresented members of the AIA to at least 50 percent of their representation within the U.S. population by the year 2013 and 100 percent of their representation within the U.S. population by the year 2020. (2) Increase the demographic representation of students enrolled in BArch. and MArch. programs at NAAB-accredited schools to at least 50 percent of their representation within the U.S. population by the year 2013 and 100 percent of their representation within the U.S. population by the year 2020. (3) Increase the demographic representation of racial and ethnic minorities among associates, senior management, partners, and principals in architectural firms to at least 50 percent of their representation within the U.S. population by the year 2013 and 100 percent of their representation within the U.S. population by the year 2020. (4) Increase the demographic representation of women among associates, senior management, partners, and principals in architectural firms to at least 50 percent of their representation within the U.S. population by the year 2013 and 100 percent of their representation within the U.S. population by the year 2020. While demographic representation of gender, race and ethnicity are indicators that can most readily be counted and tracked over time, other characteristics of people, practice, programs and organizations are aspects of diversity, inclusiveness and representation for which goals will be established and performance reported at periodic intervals.

September 2008 The American Institute of Architects


AIA DIVERSITY AND INCLUSION

Diversity and Inclusion remains a top priority of the American Institute of Architects as we continue to equip our members with

the tools and resources needed to remain competitive and relevant within a changing global marketplace.

What Can Small Firms Do? Here are some simple steps that small firms can take to become inclusive. (1) Look for a leadership champion. This should be a respected individual(s) at a senior level to champion diversity and inclusion. (2) Create a diversity statement and communicate the organizational views on diversity. (3) Communicate your diversity statement to clients. (4) Provide ongoing diversity awareness training to all employees. (5) Start up a multi-cultural affinity group. (6) Implement cultural awareness days. (7) Invite individuals from local community groups to participate in lunch – n – learns to talk about their cultural traditions. (8) Recognize diverse holidays by posting diversity calendars online or making them available to your employees. Remember, diversity and inclusion should be treated as an ongoing process and an integral part of your business strategy. Therefore, diversity and inclusion is not a one shot deal.

AIA Position Statement on Diversity The AIA believes that diversity is a cultural ethos—a way of thinking or acting that fosters inclusion, enhancing our membership, our profession, and the quality of life in our communities. Embracing this culture of diversity, all programs and initiatives of the AIA and its members shall reflect the society that we serve, regardless of race, gender, sexual orientation, physical abilities, or religious beliefs.

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AIA DIVERSITY AND INCLUSION

Diversity & Inclusion @ AIA (http://www.aia.org/about/initiatives/ AIAS078656 Review the web site and discover: (1) The Gateway Commitment (http://www.aia.org/aiaucmp/groups/aia/ documents/pdf/aias076663.pdf ) (2) AIA Diversity Action Plan Summar y (http://www.aia.org/about/ initiatives/AIAS076701) (3) AIA Diversity Toolkit for Components (http://www.aia.org/about/ initiatives/AIAS077658) (4) AIA Diversity Recognition Program (http://www.aia.org/about/ initiatives/AIAB079207) (5) AIA NOMA MOU (http://www.aia.org/aiaucmp/groups/aia/documents/pdf/aiab081457.pdf ) (6) The diversity & inclusion social networks

Diversity and the Bottom Line By Armando Gallardo, AIA Board Diversity Council Although much of what diversity attempts to accomplish is difficult to measure, observations indicate a clearly visible change in the complexion of firms and companies. In addition, changes most often refer to more openness in discussing issues around diversity, more self-expression in the workplace, participation in networking groups, better management practices and behaviors, and role modeling from the top of the organization. The general opinion of companies that have provided strong diversity programs is that diversity in its people at all levels from managing executives to entry level employees provides a better understanding of its clients, and customer needs. Thus they are able to better deliver their products and services. The most difficult task for companies seems to be the ability to provide a tangible tool to measure how diversity has affected their bottom line. The success of some of these blue chip companies notes that their success is reflected in the diversity of their teams.


AIA DIVERSITY AND INCLUSION

Broad Definition of Diversity and Inclusion Diversity and Inclusion within the AIA is not strictly focused on race, ethnicity, and gender. AIA recognizes that geographic location, age, physical ability, and many other elements combine to create separate and unique life experiences for every AIA member—your colleagues and interns—and your current and prospective clients, as well. Encouraging these differences and leveraging their potential can ultimately lead to heightened creativity and innovation within your firm, the AIA, and the profession.

Highlights Bridging the Gap: Using Architecture and Social Justice to Increase Access to Universal Design. The Bridging the Gap Project (http://www.udeworld. com/hbcuwelcome.html), an initiative of the IDeA Center (Center for Inclusive Design and Environmental Access) (http://www.ap.buffalo.edu/idea/ Home/index.asp) and funded by the National Endowment for the Arts, aims to increase awareness and knowledge for the next generation of architects about design for a pluralistic population including those often underrepresented like people who have disabilities, health conditions, low incomes, older people and children. Bridging the Gap provides HBCU architecture departments an opportunity to develop their curricula on universal/inclusive design to improve the lives and welfare of America’s urban and rural underserved communities. At the same time, it offers the HBCU schools an opportunity to take a leadership role in the education of design professionals in this field. NOMA Launches “Service in Solidarity” to Join Others Providing Assistance to Disaster-Stricken Haiti. The National Organization of Minority Architects (NOMA), in partnership with The NOMA Foundation, Inc.—a 501(c)(3) tax-exempt affiliate—is launching Service in Solidarity to join others providing assistance to disaster-stricken Haiti in response to the recent devastating earthquake. Immediately, this effort will outreach to NOMA members and other design professionals encouraging donations of money and material resources channeled through any of the credible relief agencies available, including those listed below. Like all other concerned citizens of the world, NOMA feels compelled to act with urgency and immediacy. Accordingly, they have launched Shelter in Solidarity, which will collect donated

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AIA DIVERSITY AND INCLUSION

tents purchased by members and arrange for them to be shipped to Haiti for distribution by relief agencies on the ground. “Value: The Difference – A Toolkit for Firms” (http://www.aia.org/about/ initiatives/AIAB081716) is the new online diversity and inclusion resource center. This web page contains information specifically designed to assist firms in a variety of topic areas. Subjects addressed include: the business case, return on investment, marketplace diversity, pipeline development and workplace diversity & inclusion. The goal is for firms to use the multitude of resources as a springboard for incorporating diversity and inclusion into the practice of architecture.


[ 11 ] U.S. Senate and U.S. House of Representatives on Small Business



U.S. Senate and U.S. House of Representatives on Small Business

11.1   U.S. Senate Committee on Small Business &

Entrepreneurship

Website:  http://sbc.senate.gov Address:  428A Russell Senate Office Building. Washington, DC 20510 Phone: (202) 224-5175 E-mail: info@sbc.senate.gov

The Committee on Small Business and Entrepreneurship is directed under the standing rules of the United States Senate to be referred all proposed legislation, messages, petitions, memorials, and other matters relating to the Small Business Administration (SBA). The Committee on Small Business and Entrepreneurship shall also study and survey by means of research and investigation all problems of American small business enterprises, and report thereon from time to time. Senate Small Business Committee & Entrepreneurship Committee not only offers SBA oversight but also considerable resources for small business with links such as Financial Assistance, Committee Resources, Assistance in Growing Your Small Business, Assistance with Regulatory, Tax and Other Concerns, Committee Resources for Download, Small Business Administration and Federal Resources.

11.2  U.S. House of Representatives Small Business

Committee

Website:  www.house.gov/smbiz Address:  2361 Rayburn House Office Building. Washington, DC 20515 Phone: (202) 225-4038

The House Small Business Committee exists to support new and small businesses through open access to loans, credit and capital. It advocates for fair and true tax relief for small business and works to open the lucrative federal marketplace to entrepreneurs, reduce onerous paperwork, and give small

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U.S. Senate and U.S. House of Representatives on Small Business

companies the tools they need to take care of their employees and build their companies. The House Small Business Committee’s web site provides you with important, up-to-date information on the activities of the Committee.


[ 12 ] Index



INDEX

7(a), ix, 8, 111, 112, 113, 114, 117, 118, 125 7(a) Loan Program, ix, 111, 114 8(a) Business Development Program, viii, 30, 70, 71, 72 8(a) Business Development Suitability Tool, 71 8(a) program, 10, 43 504, ix, 8, 116, 117, 118, 124, 125 504 Loan Program, ix, 116, 124 (OWBO), 16

A Access to Capital, 12, 109, 138, 188, 203, 220 Acquisition Network (AcqNet), 163 AIA 2030, 155, 156 AIA Diversity and Inclusion, xii Air Pollution Prevention, 169 Alabama, 89 Alaska, 89 American Architectural Foundation, xii, 208, 210 American Business Women’s Association, xi, 188 American Chambers of Commerce Abroad (Amchams), 142 American Indian Council of Architects and Engineers, 208 American Institute of Architecture Students, xii, 209 American Society of Landscape Architects, xii, 209 Architectos, xii, 211 Architecture and Design Education Network, xii, 210 Architecture for Humanity, xii, 210 Architecture Organizations, xii, 181, 208, 211 Arizona, 89 Arkansas, 90, 220 Asbestos and Small Business Ombudsman, viii, 50, 53 Asian Chamber of Commerce, xii, 203, 207 Asian Women In Business, xi, 198 Association of Architecture Organizations, xii, 211

Association of Collegiate Schools of Architecture, xii, 212 Association of Small Business Development Centers, xi, 181 Association of Women’s Business Centers, xi, 16, 188

B Barley & Pfeiffer Architects, 177 Bermello Ajamil & Partners, Inc., 152 Black Owned businesses, 221 Bonding Education Program, 47 Bonding Program, 6, 7 Bonding Program (Surety Bonds), 6 Builders Line, 115 Business Development, vii, viii, ix, xi, 9, 10, 12, 13, 15, 16, 19, 20, 30, 35, 36, 49, 67, 70, 71, 72, 122, 136, 138, 166, 181 Business Development Specialists (BDS), 11 Business.gov, viii, 57, 58 Business Information Centers (BICs), 12

C CAIP, ix, 117, 118 California, 20, 67, 86, 87, 90, 134, 194 Center for Women’s Business Research, xi, 189, 220 Central Contractor Registration (CCR), 5, 13, 38, 69, 73, 163 Central Contractor Registration (CCR/ PRO-Net), 38 Certificate of Competency Representatives (CoC’s), 12 Certifications, viii, ix, 36, 65, 67, 73, 75, 89, 123, 205 Certified Development Company (CDC), 116 CIA World Fact Book, 146 Climate Change, x, 156 Colorado, 90, 91 Commercial Market Representatives (CMR’s), 12 Committee of 200, xi, 189 Committee on the Environment (COTE), 171

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INDEX

Community Express, 113 Competitive HUBZone contract, 79 Congress, Small Business Committees, xii, 235 Connecticut, 91 Constant Contact, 64 Construction, xi, 36, 42, 43, 110, 116, 173, 198, 199, 202 Construction Excellence Council, 36 Contract Assistance for Women Business Owners, 10, 71 Contracting, vii, viii, 3, 4, 5, 10, 11, 28, 29, 31, 32, 33, 34, 36, 38, 39, 41, 42, 44, 59, 67, 68, 78, 80, 87, 91, 92, 169, 184, 204 Contracting by Negotiation, 44 Contracting Databases, 5 Contracting Opportunities, vii, viii, 4, 28, 29, 31, 32, 38, 68, 87 Contract Line, 115 Contracts, vii, ix, 10, 28, 30, 31, 32, 34, 36, 39, 41, 43, 73, 77, 79, 87, 89, 90, 95, 97, 218 Contracts and Acquisitions, 31 Copyrights, 63 Counselors to America’s Small Business, 17, 184 Count-Me-In, xi, 109, 190 CREW, xii, 202

D Database for Environmental Information for Products and Services (EPA), 167 Data Universal Number System (DUNS), 38 DefenseLink, 40 Delaware, 91 Department of Commerce, vii, ix, 25, 35, 36, 131, 132, 135, 137, 139, 140, 144, 147, 218 Department of Commerce – International Trade Administration, 131 Department of Defense (DOD), viii, 37 Department of Defense (DoD) EMall, 163 Department of Defense (DoD) Subcontracting Directory, 164

Department of State, viii, x, 25, 41, 42, 44, 88, 130, 143 Department of Transportation (DOT), viii, 45 Design patents, 62 Director of the Office of Acquisition Management Division (OAM), 50 Direct Small-Business Support, 133 Disadvantaged Business Enterprises (DBEs), 52 District of Columbia, 20, 92, 214 Diversity and Inclusion, iii, xii, 229, 231 DOT’s Subcontracting Initiatives, viii, 47 Dun & Bradstreet Numbers, 74

E e200 Native America, 14 e-Buy, 164 EC21, x, 146 Economic Injury Disaster Loan Program (EIDL), 119 Electronic Business (eBusiness), 39 Employment, 60, 61 Energy Efficient, 160 Enterprising Women, xi, 190, 191 Environmentally Friendly Business Practices, x, 159 Environmental Protection Agency (EPA), viii, 50, 53, 158, 161, 168 Environmental Regulations, 159 eWomen Network.com, xi, 191 Ex-Im Bank, 133, 134 Export Control Reform Initiative, 137 Export Express, 114, 138, 147 Export.gov, 137 Export-Import Bank of the U.S., 133 Export Loan Programs, 114 Export-U.com, x, 147 Export Working Capital Program (EWCP), 114 Express Programs, 113

F Facilities Design and Construction Division (FDCD), 42 Federal Acquisition Regulations (FAR), 31, 39


INDEX

Federal Business Opportunities (FBO), 31 Federal Business Opportunities (FedBizOpps), 5, 29, 164 Federal Contracting, 4, 36 Federal Depository Libraries, 139 Federal Government, 4, 36, 59, 111, 137, 161, 162 Federal Procurement Data Center (FPDC), 164 Federal Procurement Data System, 78, 164 Federal Procurement Forecasts, 165 Federal Procurement Opportunities, 161, 163 Federal Supply Schedule, 5, 32, 33, 39, 76, 165 Federation of International Trade Associations, x, 147 Financial Assistance, vii, viii, 3, 6, 46, 47 Financial Assistance Division, 46 Florida, 92, 134, 152 Forecast of Government Opportunities, 78 Free Trade Agreements, 137, 143, 144 Full and Open Competition, 32, 34, 79 Funding, 21

G GC/BD, 10 General Services Administration ADVANTAGE!, 165. See also GSA Advantage! General Services Administration Federal Supply Schedules, 165 General Services Administration (GSA), 5, 27, 33, 39, 164 Georgia, 92, 93 Global Sources.com, x, 148 Globe Women – Global Summit of Women, xi, 191 Going global, 129 Going Green, x, 50, 140, 153, 170 Government Contracting, vii, 3, 10, 41, 59, 169 Government Contracting and Business Development, 10 Government Contracting/BD, 3

Government Global Resources for Small Businesses, ix, 131 Government Wide Acquisition Contracts (GWAC), 34 Green Building, x, 157, 173, 174, 175, 178 Green Business, x, 158, 170 Green Business Alliance, x, 170 Green Business Practices, x, 170 Green Design, x, 156 Green Marketing, 161, 169 Green Power, 169 Green Products, 159 Green Purchasing, x, 161 Green Tools and Resources, 175, 176 Green Vendors, 161, 163 Green Visibility Directory, 171 GSA Advantage, 5, 76, 77, 165 GSA Business Service Center, 33 GSA Certification, viii, 73 GSA contract, 75 GSA eLibrary, 77 GSA Schedules, viii, 73, 75, 76, 77 Guaranteed Loan Programs (Debt Financing), 6

H Hawaii, 93 Heritage Global Solutions, 13, 14 Hispanic owners, 221 Hispanic Serving Institutions, 40 Historically Black Colleges, 40 Housing and Urban Development (HUD), vii, 29 HUBZone, viii, 11, 27, 30, 32, 34, 38, 40, 45, 47, 70, 71, 78, 79 HUBZone Empowerment Contracting, viii, 11, 78 HUD Acquisition Regulation (HUDAR), 31

I iBank, ix, 120 Idaho, 93 IDIQ’s, 43 Illinois, 94, 134 Indiana, 94 Indian Incentive, 40

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INDEX

Inflation and Prices, 60 Intellectual Property, 62, 138, 144 International Council for Small Business (ICSB), 186 International Trade Administration, 36, 131, 137, 139 International Trade Centre, x, 149 International Trade Loan Program, 114 Introduction, iii, vii Iowa, 94

J Javits-Wagner-O’Day ( JWOD) Program, 165 Jobs, 8, 11, 14, 35, 60, 69, 78, 121, 122, 124, 131, 133, 137, 174, 184, 185, 187, 189, 190, 217, 221

K Kansas, 28, 95 Kentucky, 95

L LATINA Style, xi, 192 LATINA Style 50 Report, 192 LATINA Style Business Series, 192 LATINA Symposium, National, 192 Latin Business Association, xii, 203 LEED® Green Building Rating System™, 174 Loan, ix, 3, 6, 111, 112, 114, 115, 116, 118, 119, 120, 124, 138, 139 Local Assistance, 3 Local Small Business Contacts, 11 Louisiana, 95

M Maine, 96 Make Mine a Million $ Business, ix, 121, 122, 190 Maryland, 67, 86, 88, 96 Massachusetts, 96 MDBA Network, 37 Mentor-Protégé, 10, 40 Michigan, 97

Military Services, 37, 40 Minnesota, 97 Minority Academic Institutions Program, viii, 53 Minority Business Development Agency (MBDA), ix, 35, 36, 122 Minority Business Enterprises (MBEs), 52, 81, 242 Minority Business Information System (MBISYS®), 81 Minority Controlled Firm Certification, 82 Minority Entrepreneurs, 181, 221 Minority group members, 82 Minority Institutions, 40 minority-owned business, 82, 91 Mississippi, 97 Missouri, 98 Montana, 98

N NAFTA, 117, 118, 138 National Association for Female Executives, xi, 16, 198 National Association for the Self Employed, xi, 182 National Association of Black Women in Construction, 198 National Association of Development Companies (NADCO), 124 National Association of Government Guaranteed Lenders (NAGGL), 125 National Association of Women Business Owners, xi, 193, 202 National Association of Women in Construction, xi, 199 National Black Business Council, xii, 203 National Black Chamber of Commerce, xii, 204 National Business Association, xi, 182 National Council for Small Business Management Development (NCSBMD), 186 National Council of Architectural Registration Boards, 214 National Council of Asian-American Business Associations, 204


INDEX

National Federation of Independent Business, xi, 183 National Information Clearinghouse, 46 National Minority Business Council, xii, 205 National Minority Supplier Development Council, xii, 67, 123, 205 National Minority Supplier Development Council Certification, 81 National Organization of Minority Architects, xii, 213, 231 National Small Business Association, xi, 149, 183, 184 National Venture Capital Association, ix, 123 National Women Business Owners Corporation, xi, 193 National Women’s Business Council, xi, 16, 194 Native American Business Owners, 13 Native American Veteran’s Outreach Initiative, 13 Nebraska, 98 Nevada, 99 New Export Initiative, ix, 135 New Hampshire, 99 New Jersey, 45, 99 New Mexico, 100, 220 New York, iii, 27, 100, 134, 177, 194, 196, 205 NMSDC Growth Initiative, 82 North American Industry Classification System (NAICS), 109 North Carolina, 100 North Dakota, 101 NVCA, 123. See also National Venture Capital Association

O Office of Administration and Resources Management (OARM), 50 Office of Advocacy, vii, 7, 218, 220 Office of Bilateral Trade Affairs, 144 Office of Capital Access, vii, 8 Office of Commercial and Business Affairs, 143 Office of Entrepreneurial Development, vii, 9

Office of Federal Contract Assistance for Women Business Owners, 10 Office of Government Contracting and Business Development, 10 Office of International Trade, vii, x, 12, 138 Office of Native American Affairs, vii, 13 Office of Overseas Buildings Operations (OBO), 42 Office of Policy, Planning, and Liaison, 11 Office of Size Standards, 11 Office of Small Business Programs (OSBP), 50 Office of Technology, 11 Office of Veterans Business Development, vii, 15 Office of Women’s Business Ownership, vii, 16 Ohio, 101 Oklahoma, 101, 220 One Stop Capital Shops (OSCS), 12 OPEN, 64, 121 Oregon, 102 Organization of Women in International Trade, xi, 194 OSBP DBE Program, viii, 51 OSBP Direct Team, viii, 50 OSDBU, vii, viii, 23, 25, 26, 29, 30, 35, 37, 40, 41, 45, 46, 47, 48, 49, 50, 219 OWBO, 16

P Patents, 62, 63, 218 Patriot Express, 113 Pay and Benefits, 61 Pennsylvania, 50, 67, 86, 87, 102 Personal Property Loan, 118 Phoenix System, 36 Physical Disaster Loan, 119 Plant patents, 62 Pre-Business Plan Workshops, 15 Procurement, vi, ix, 10, 11, 12, 27, 30, 32, 36, 39, 46, 49, 50, 51, 70, 78, 86, 89, 90, 91, 92, 93, 95, 96, 98, 99, 100, 101, 102, 103, 104, 106, 161, 162, 163, 164, 165, 166, 168 Procurement Assistance Division, 46

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INDEX

Procurement Center Representatives (PCR’s), 12 Procurement Marketing and Access Network (PRO-Net), 165 Procurement Sources, 36 Procurement Technical Assistance Centers (PTACs), 39, 49, 163 Procurement Technical Assistance (PTA) Program, 166 Productivity Statistics, 62 Puerto Rico, 3, 20, 72, 102, 214

Q Quick Facts, xii, 215

R Real Property Loan, 118 Regional Council Minority Supplier Database, 81 Renewable Energy, 169 Request for Proposal (RFP), 44, 87 Research, xi, 11, 21, 37, 39, 40, 60, 61, 62, 147, 151, 176, 183, 189, 218, 219, 220 Rhode Island, 103 Rural Lender Advantage Program, 114

S SBA, iii, vi, vii, ix, x, 3, 4, 5, 6, 7, 8, 9, 11, 12, 13, 14, 15, 16, 17, 19, 20, 21, 38, 45, 46, 48, 49, 53, 57, 68, 69, 70, 71, 72, 73, 78, 80, 109, 110, 111, 112, 113, 114, 115, 116, 117, 118, 119, 124, 125, 129, 136, 138, 139, 144, 147, 166, 183, 184, 189, 194, 218, 219, 220 SBA CAPLines Loan Program, ix, 115 SBA CDC, ix, 116 SBA CDC/504 Loan Program, ix, 116 SBA Community Adjustment and Investment Programs (CAIP), 117 SBA Disaster Assistance Loan Program, ix, 118 SBA Emerging 200 Initiative, 14 SBAExpress, 113 SBA Finance Start Up, ix, 110 SBA Micro-Loan Program, ix, 119 SBA’s Bonding Programs, ix, 110

SBA’s Business Loans, ix, 110 SBA’s Investment Programs, 111 SBA’s Loan Programs, ix, 111 SBA’s Office of International Trade, x, 12, 138 SBTRCs, viii, 46, 48, 49 SBTRCs Structure, viii, 49 SCORE, iii, vii, xi, 3, 16, 17, 18, 19, 20, 49, 109, 124, 183, 184, 185, 219 SCORE Mentor, 17, 19 SDB, viii, 30, 45, 80 SDVOSB, 30, 46 Sealed Bid, 32, 44 Sealed Bidding, 44. See also Sealed Bid Seasonal Line, 115 Selling Green, 162 Seniors in Business, 221 Service Disabled/Veteran Owned, viii, 15, 40, 46, 79 Short-Term Lending Program (STLP), 46 Small Asset-Based Line, 115, 116 Small Business, v, vii, viii, ix, x, xi, 3, 4, 7, 9, 11, 12, 13, 15, 16, 17, 19, 20, 21, 23, 25, 27, 28, 30, 37, 38, 39, 40, 41, 43, 45, 46, 48, 49, 50, 51, 52, 53, 58, 65, 68, 69, 70, 71, 72, 78, 79, 80, 85, 86, 88, 90, 91, 94, 96, 97, 101, 102, 103, 109, 110, 111, 112, 122, 124, 136, 138, 139, 144, 147, 149, 158, 164, 166, 170, 181, 182, 183, 184, 185, 186, 187, 194, 215, 218, 219 Small Business Administration, v, vii, 3, 7, 13, 15, 17, 19, 25, 30, 46, 48, 49, 51, 53, 69, 72, 78, 80, 109, 110, 111, 124, 136, 144, 147, 166, 183, 184, 186, 194, 218 Small Business Certification Overall, ix, 85 Small Business Development Centers (SBDCs), vii, 9, 19, 20, 49, 166 Small Business Exporters Association, x, 149, 184 Small Business Innovation and Research (SBIR), 11, 21 Small Business Innovation Research, 11, 40


INDEX

Small Business Liaison Officers (SBLOs), 40 Small-Business Supplier Data, 133 Small Business Technology Transfer, 11, 40 Small Business Transportation Resource Centers (SBTRCs), 46, 48 Small Business Trends, 170 Small Disadvantaged, viii, 40, 45, 67, 80 Small Disadvantaged Business (SDB) Program Certification, 80 Sole source HUBZone contract, 79 South Carolina, 103 South Dakota, 103 Specialized Small Business Investment Company (SSBIC), 81 Special Purpose Loans Program, 114 Spending and Time Use, 60 Springboard Enterprises, ix, 125 Standard Asset-Based Line, 115 State Directory, ix, 89 State Examples, ix, 86 State Government Certification, 68 STAT-USA, 139 STAT-USA®/Internet™, 139 Subcontracting Network (Sub-Net), 166 Subcontracting (SUB-Net), 5 Supplemental Diplomatic Security Program and Foreign Service Buildings Act, 42 Surety Bond Guarantee (SBG) Program, 6, 110 Sustainability, v, x, 140, 153, 173, 175, 176 Sustainable Business, x, 169 Sustainable design, 173

T Table of Contents, vii Technical Assistance, 3, 10, 39, 49, 70, 86, 120, 163, 166 Technology Improvements, 134 Technology Resources Network (TECHNet), 5 Tennessee, 104 Texas, 20, 104, 134, 194, 220 The International Alliance for Women, xi, 200 Trade Compliance Center, x, 139, 140

Trade Easy, x, 150 Trademarks, 62 Trade Policy and Programs (TPP), 143 Tribal Colleges, 40

U Unemployment, 60 United Nations Conference on Trade and Development (UNCTAD), 149 United States Association for Small Business and Entrepreneurship, 185, 186 United States Chamber of Commerce, xi, 187 USABizMart, viii, 64 U.S. Agency for International Development, x, 25, 140 Usa.gov, viii, 64, 139 USA Trade® Online, 139 U.S. Bureau of Labor Statistics, viii, 60 U.S. Chamber of Commerce, x, 141, 142, 187 USCIB. See U.S. Council for International Business U.S. Council for International Business, x, 144 U.S. Department of Commerce (DOC), vii, 35 U.S. Department of Defense. See Department of Defense (DOD) U.S. Department of State, viii, x, 25, 41, 143. See also Department of State U.S. Department of Transportation. See Department of Transportation (DOT) U.S. Export Assistance Centers, x, 144 U.S. Green Building Council (USGBC), 173 U.S. Hispanic Chamber of Commerce, xii, 206 U.S. Pan Asian Chamber of Commerce, xii, 207 U.S. Patent and Trademark Office, viii, 62 U.S. Women’s Chamber of Commerce, xi, 195 Utah, 104 Utility patents, 62

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INDEX

V VBOP, 15 Vendor Notification Service, 31 Venture Capital Program (Equity Financing), 7 Vermont, 105 VetBiz.gov, 71 Veteran-Owned, 15, 40, 46, 70 Veterans, vii, 3, 13, 15, 25, 80, 221 Veterans Business Outreach Centers (VBOC), 15 Veterans Business Outreach Program, vii, 15 Veterans in Business, 221 Virginia, 105, 106

W Washington, ii, iii, 6, 7, 8, 9, 10, 12, 13, 15, 16, 17, 19, 27, 28, 29, 31, 33, 35, 37, 41, 45, 50, 105, 130, 140, 150, 177, 183, 187, 194, 208 Water Conservation, 170 WBENC. See Women’s Business Enterprise National Council WBENC’s Applause Award, 84 WBE Power Profile, 84 West Virginia, 105, 106 What’s In This Guide, v, vii Wisconsin, 106 Woman-Owned, 40, 45, 51

Women, xi, 3, 10, 16, 52, 67, 70, 71, 87, 91, 94, 96, 98, 99, 100, 101, 102, 103, 105, 109, 121, 134, 181, 188, 189, 190, 191, 192, 193, 194, 195, 196, 197, 198, 199, 200, 201, 202, 219, 220, 221 WomenBiz.gov, 71 Women Builders Council, xi, 201 Women Construction Owners & Executives, xi, 202 Women Entrepreneurs, 121, 122, 125, 181, 189, 190, 191, 193, 194, 195, 196, 198, 219 Women Impacting Public Policy, xi, 195, 202 Women Presidents’ Organization, xi, 196 Women’s Business Enterprise National Council, xi, 67, 196 Women’s Business Enterprise National Council’s Certification, 83 Women’s Business Enterprise Star, 84 Women’s Business Enterprises (WBEs), 52, 83, 246 Women’s Leadership Exchange, xi, 197 Women’s Resources, 16 World Trade Centers Association, x, xi, 151, 187 World Trade Organization (WTO), 143, 149 WOSB, 30 Wyoming, 106



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