PROGRAM INTRODUCTION LEAD program aims at developing leadership for interns through facilitating the inner and outer journey embedded in their internship in Croatia. Through the internship experience with AIESEC, interns will go through an inner and outer journey in order to develop their self-awareness, effective communication, social responsibility and being solution-oriented. After completing the internship, interns will be able to acknowledge their personal strengths and weaknesses as well as personal values and purposes in life. They will also be able to engage others with personal purpose and values and to communicate effectively and build up their own network. They become more aware of social issues, which results in taking ownership for it and initiating actions to contribute to their community. Last, but not least, they will be able to come up with solutions to challenges and every time they fail always stand back up.
WHAT WILL EP GET FROM THIS EXPERIENCE
Acknowledge your self-awareness Be confident Get to know your own strengths and weaknesses Understand how identities and cultures are connected through your own value Find your purpose
Practise teamwork Communicate effectively Value different perspectives Be active to share and learn through inter-cultural dialogue Engage others with your own values and purpose
Understand the concept of community Be able to address key social issues in communities surrounding you Be motivated to take actions for improving communities surrounding you Be empathetic Believe in your ability to make a difference in the world
Be solution-oriented Adapt and face the challenges Take risks when it’s needed Be positive through uncertainty
PROGRAM INTRODUCTION Key activities during the Global Citizen Program
OPS* • Pre-realization
Orientation Day • Week 1
PGS meeting • Week 1
Cultural Discovery • From week 1 to end of internship
Performance and participation in team activities • From week 1 to end of internship
Half-way evaluation • Week 3
Final evaluation • Week 6
ORIENTATION DAY Objectives:
Introducing Croatia as a country to EPs, especially Croatian culture, lifestyle and working style Introducing the GCDP project and clarifying how EPs positively contribute to Croatian community through their internship Improving personal goal setting ability of EPs Increasing self-awareness of EPs
Team: iGCDP Duration: 1 day Scope: 15-20 people (interns & OC members) Pre-event: Expectation settings form sent to the EP and received filled before the start of the internship Time
Duration
Sessions Agenda introduction
9:00 9:15
15min
Opening Plenary
9:15 10:00
30-45min GTKEO
Members & interns introduction
Purposes
10:00 10:45
45min
Project + AIESEC introduction
General content Intern job description & workload
10:45 11:00
15min
Break
Suggested activities
Session objectives / Learning outcomes
Explain the objectives, goals and - Interns feel welcome, safe the agenda. Room for questions and ready to participate at any time and expose themselves later in the workshop. - Interns understand objectives and agenda of this IPS Speed dating / remembering the names with the ball / 6 events that effected my life / etc. - Interns and OC members get to know each other Provide evidence of current social problems How project could bring impact on society (i.e: stories from previous interns) Deliver project process, main - Interns have clear activities through clips, photos understanding about from previous project (if project and their JDs available) Review timeline, working & meeting hours, JDs N/A
Time
Duration
11:00 60min 12:00
Sessions
Croatian culture
Introduction about famous Presentation/ Q&A/ clips... destinations, festivals, history Divide interns into groups and ask each group to give answers for each situation delivered (i.e: Favorite hang-out places? show How we think? how typical Croatian think/ behave to see how different we are. Any funny clips would be encouraged)
How to deal?
12:15 60min 13:15
Suggested activities
Provide some difficult situations which might happen while staying in Croatia (i.e: get caught by police, Croatian don't understand English, etc.) and ask for solutions; share suggestions & recommendations.
- Interns understand about Croatian culture, behaviors and thinking and how to deal with difficulties while living here - Interns value the cultural difference and ready to share their knowledge and experience of their culture
LUNCH Objectives (Why)
13:15 30min 13:45
Session objectives / Learning outcomes
LEAD Learning journey Presentation/ Q&A. Focus on key program (How) activities introduction Key activities (What)
- Interns understand the objectives, learning journey and key activities of program
Time
Sessions
Duration
Suggested activities
Session objectives / Learning outcomes
Objectives Presentations, Q&A, case Process of PGS study, stories, etc How to set? 13:45 90min 15:15
Performance goal settings
+ break 15min
PGS sample questions
Sit in groups, faci asks questions and each write their answers on paper. Some share their personal goals to faci and faci gives comments to make it SMART
Review agenda
15:3016:00
30min
Feedback / reflection
Reflect about the event + experience Collect feedback forms
Q&A, sharing
Dancing roll calls
- Interns understand the objectives, process, tips of PGS - Interns experience PGS in basic form
- Interns review their learning points throughout the day. - Interns review their learning attitude and capability in order to improve themselves for better learning and information during the internship
CULTURAL DIVERSITY Objectives:
Know more about Croatian history & culture Understand how identities and cultures are connected Appreciate cultural differences
Team: iGCDP Frequency: At least once per week
Duration
Suggested events Global village
Half a day
Half a day
Cooking challenge
Eating challenge Half a day Photo day Half a day A day
Croatian class
Half a day City tour - A day Depend on each activity
Active citizen
Main activities
Learning outcomes
Interns represent their countries to introduce their cultures to others Discussions to exchange cultures Singing/ dancing performances Interns and OC members practice cooking food/ making fruit juice/ dessert in different countries Interns learn Interns experience eating about other Croatian special food cultures and Use blindfold to let interns taste the experience food and guess the ingredients living in Challenge for using chopsticks for Croatian way Westerners/ fork & knife for Asians Interns wear Croatian traditional clothes and their own traditional clothes and take photos Living skills (i.e: bargaining, basic sentences, popular problem solving, etc.) Driving lesson Interns Interns go to see famous Croatian destinations and learn about history understand Croatian history and culture - Value different perspectives - Understand about dialogue, communicate effectively through skills: questioning, giving feedbacks
Delivering methods
Debriefing (Suggested questions)
Booth tour/meetings
Party
Party
Photo day
Learning sessions
City tour
Included in OC meetings
- What is your impression of the day? - What do you think of Croatian lifestyle? - What are the difficulties/challeng es for you while staying in Croatian? - What will you do in order to deal with the difficulties and adapt to the environment?
PERFORMING AND PARTICIPATING Objectives:
EPs go through their outer journey by being assigned to individual responsibilities and goals, living a challenging role and environment, and interacting with multiple stakeholders
Team: iGCDP Key activities:
Deliver responsibilities as stated in Job description Participating in weekly team meeting Practicing teamwork and participating in team building activities Being coached by direct team leader Receiving training, if any
HALF-WAY EVALUATION Objectives:
Conducting performance appraisal & evaluating satisfaction and learning of EPs Increasing self-awareness of EPs Defining room for improvement
Team: iGCDP Time: The 3rd week of realization
Duration
1hr
Events/ Sessions
Delivering methods Suggested questions What have you done for the last few weeks staying here? How did this experience make you feel? Was there anything that impressed you - Interns share very much (favorite destinations, food, etc, people, events)? their experience of Was there any difficulty occurring? the last few How did you handle your emotion and deal with the problem? weeks What are your personal strengths? How can these strengths help you in daily life and working environment? Reflection In which situation you think you could use space 1-1 them more? (Capture meeting the What are your key learning points after 3 learning) weeks of realization? - Intern In which case you realized them? personal How can realizing those points help you? assessment Is there anything you need to improve? How can improve this help you in the future? What do you plan to do to improve it? Evaluate how close you followed your personal development plan, how close you achieved your goal What are the reasons? What are the lessons and action steps? Activities
Learning outcome s
- Interns reflect their experience, hardship during 3 weeks of internship - Interns realize their personal strengths & weaknesses, learning points and suggest steps for improvement
FINAL EVALUATION Objectives:
Conducting performance appraisal & evaluating satisfaction and learning of EPs Gathering feedback from EPs in order to define room for improvement Increasing self-awareness of EPs
Team: iGCDP Time: Final week
Duration
1hr
Events/ Sessions Reflection space (same with halfway evaluation)
Activities - Interns share their experience of the last few weeks - Intern personal assessment:
Final evaluation
Learning outcomes - Interns reflect their experience, hardship during 3 1-1 meeting: weeks of internship sharing & - Interns realise their personal coaching strengths & weaknesses, learning points and suggest steps for improvement
- Same with 360 feedback in halfway - Interns define next steps Team after coming back to meeting home entity including all Reflected interns & OC best self - Create the Reflected Best- members exercise (2 self Portrait hrs) - Bring the Reflected Bestself to life Final feedback (30min)
2-2,5hr
Delivering methods
- Review & improve self & team performance - Increase self-awareness - Understand more about each other
IMPLEMENTATION Delivery check-list for sending entity and AIESEC in Croatia: Responsibilities of sending entity: Deliver the Standards & Satisfaction Responsibilities of AIESEC in Croatia: Deliver the Standards & Satisfaction
Delivery check-list for MC / LC in Croatia: Responsibilities of MC: Prepare Intern LEAD content and recommend delivery methods Evaluate the overall delivery and do the necessary adjustments for the future projects Responsibilities of LC: Act as the Faci team to facilitate all activities in Intern LEAD program Track the progress of the delivery during realization and engage EPs constantly after realization
Delivery check-list for iGCDP / TM in Croatia: Responsibilities of TM: Educate iGCDP members and leaders to ensure their training and facilitation capacity Provide template, written guideline and train iGCDP members and leaders how to set SMART goal, do performance planning, do performance appraisal, host team feedback meeting, coach and facilitate reflection for interns Provide constant feedback to improve the content and delivery Evaluate the overall delivery of the program to make the necessary changes for the next phases
Responsibilities of iGCDP: Support TM in creating the LEAD content and delivery plan Deliver directly all activities for interns Track the progress and keep track of the interns Support to evaluate the overall delivery of the program to make the necessary changes for the next phases