North America News May 2017

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MAY 2017

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Treating Body, Mind and Spirit Kettering Health Network is a not-for-profit network of eight hospitals, Kettering College, and over 120 outpatient facilities serving southwest Ohio in the USA. We invited the firm’s Timothy Dutton to profile the impressive and wide-ranging work of this organization and something of its fascinating history and background. Inside this issue... Sherline Products - Garden City Group, LLC - Pristine Advisers - Perform Air International - Business Law Southwest - Haug Partners - Wyse Meter Solutions Inc - Willie Gary - RetirePC - Pragmatic Marketing - IDCUS - Disabledperson Inc - Melbourne Ballroom - Valente PA - Handwerger, Cardegna, Funkhouser & Lurman, P.A - St Fleur Law - HMC Incorporated - Schild Estate - Battle Tested Leadership Inc. - Golden Gate Enterprises, LLC - Asset Realty & Management - Gentry Partners, Ltd - Online Job Training/EcorpMedia - Bondee Enterprises, Inc - Smith & Scatizzi LLP - Glazer Financial Network - Instant Imprints - Auerbach International Inc. - Philadelphia Gas Works (PGW) - 3D Capital - Enterprise Engineering, Inc. - Duane Thomas - Realty Universal - Ceutical Laboratories, Inc. - Nevrivy Patent Law Group P.L.L.C. - Western Digital Corporation - ESSpa Kozmetika Organic Skincare - The Retirement Learning Center - Glen Lodge - The Moore Law Group - Morgan, Herring, Morgan, Green & Rosenblutt - Bridges International - Delta Hospice - Jenner & Block - Group9 Communications - Grove Dental Clinic - Conley & Associates, Inc. - A.G.E. Consultants - Miles Lehane Companies - Professional Services Bookkeeping Inc. - Kasraie & Fodor - Bridal Reflections - Customer Manufacturing Group, Inc. - The Entrust Group - Andrade & Associates - Hotel Deca - RE/MAX DFW Associates - CJM Wealth Management - North Cypress Medical Center - Tropicalboat Charters, Inc - Flex Ltd - Critique, Inc - Brainstorm Logistics LLC - ServicePower - Apollo Soccer & Sports - RYANYOUNG




Editor’s Note

, Welcome to this bumper edition of North America News. In recent news, iPass Inc. announced the iPass Mobile Security Report 2017. The results reveal that 40% of organizations believe that C-level executives, including the CEO, are most at risk of being hacked when working outside of the office. Cafés and coffee shops were ranked the number one high-risk venue by 42% of respondents, from a list also including airports (30%), hotels (16%), exhibition centers (7%) and airplanes (4%). Most (93%) of respondents said they were concerned about the security challenges posed by a growing mobile workforce. Almost half (47%) said they were ‘very’ concerned, up from 36% in 2016. In other corporate news, Crown Global Insurance Company of America, a member of Crown Global Insurance Group LLC announced that it has been ranked as the U.S. life insurance industry’s fastest-growing group or standalone entity in 2016, according to criteria set forth by S&P Global Market Intelligence. I trust you enjoy reading the wide-ranging content that this special edition offers. Jonathan Miles, Editor Phone: +44 (0) 203 725 6842 Email: jonathan.miles@ai-globalmedia.com Website: www.corporateamerica-news.com AI Global Media, Ltd. (AI) takes reasonable measures to ensure the quality of the information on this web site. However, AI will not assume any legal liability or responsibility for the accuracy, correctness or completeness of any information that is available through this web site. If errors are brought to our attention, we will try to correct them. The information available through the website and our partner publications is for your general information and use and is not intended to address any particular finance or investment requirements. In particular, the information does not constitute any form of advice or recommendation by us or any of our partner publications and is not intended to be relied upon by users in making or refraining from making any investment or financial decisions. Appropriate independent advice should be obtained before making any such decision. Any arrangement made between you and any third party named in the site is at your sole risk and responsibility.

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10. News 12. Treating Body, Mind and Spirit 18. Never Let a Friend Down 22. Legal Eagle 26. Reaching Higher 30. Customer and Employee Standards Underpin Growth 32. Helping You Through the Stressful Times 34. Sustainability is the Name of the Game in Business and Community 36. Long-Term Growth and Sustainability 38. A Pragmatic Approach 40. Good Neighbors put the Needs of Others First 42. The Trial Process 44. Father’s Rights Finally get the Representation They Deserve 46. Design for Life 48. Insuring the Future 50. The Perfect Fit 52. Plan to Plan 54. Venturing into Unchartered Waters 56. Service, Innovation, Integrity 58. Thought Leaders 60. Bridging the Gap 66. The Best Care Available 68. Large Enough to Serve, Small Enough to Care 70. A Modern Perspective on Promotion 70. Excellence Delivered 72. Filling the Void 74. Building Synergistic Relationships 76. Growing Old Gracefully 78. Military Equipment & Service Provider Top of the Ranks in Their Industry 80. Teaching the Top Talent 82. Accounting with Personality 84. Bonding Time 86. Strength and Vision 87. Veteran Support 88. Lady in Red 89. Sophisticated Legal Expertise, Personalised Service 90. Serving the Community 92. Thomas Career Consulting is Doing a Top Job in Pennsylvania 93. A Cajun Home from Home 94. From Dishwasher to Giant Killer – Willie E. Gary Collects Another Award 95. Retirement Plans – Even Your PC Should Have One 96. Bringing Complex Data Under Control 98. Radiant Smiles in Southern California 99. Role Reversal – Keeping Mom and Dad Safe 100. The Hidden Support behind Healthcare Research 101. A Clear Vision for Better Eyecare 102. Better Analytics Are Just a Click Away 104. Bright Future Ahead for Development 105. Saluting the Commitment to Helping Veterans Get Ahead 106. Find Out What Lies Behind the Red Door 107. Top Results for Local SEO Company 108. Service with a Perfect Fit at BookATailor 110. Community-Focused IT Start-up CEO Finds the Right Solution for any Issue 111. Home Sweet Home


112. Home Inspection Company Have the Advantage in North Carolina 113. Market Research Duo are Writing Their Way to Fame 114. Job Seeking Aid for the Disabled 116. Dancing to Happiness 117. A Firm You Can Trust 118. Keeping Things Cool in the Healthcare Industry 119. A Businessman Trapped in a Lawyer’s Body 120. Pure Barossa 122. The Key to Success 123. Wealth Management Benefits 124. Innovation-Derived Growth 125. It’s a Buyers’ Market 126. A Culinary Dreamland 128. Doing Things the Right Way 129. Bringing Jobs Home 130. Too Cool for School 131. Corporate Benefit Plans 132. Attention to Detail 134. Transform your Business in an Instant! 135. Lost in Translation! 136. Lighting the Way 137. Persistence and Diligence 138. Software-Driven Edge 140. A Multidisciplinary Approach to Pain Management 141. A Personal Service 142. Universally Speaking 143. Leading the Way 144. The Smart Choice 146. A Recognized Leader 147. Take a Spa Day! 148. Glen Lodge 149. Moore to Law 150. Results-Focused Representation 152. Naturally Good Taste 153. Deelivering the Best 154. Global Reach 155. A Preferred Resource for 35 Years 156. Keeping You Connected 158. Holistic Health 159. Smile for Great Dental Services 160. Excellent Things Come in Small Packages 161. Raising the Bar 162. A Major Expansion Initiative 164. Investment Injection for Invention of New York’s Best Clinical Researcher 165. Arkansas’ Legal Innovation 166. The Mystery Behind Improved Customer Experiences 167. Entrust in the Future 168. Labor of Law 170. The Perfect Getaway 171. An Historical Wedding Venue 172. The Heart & Home of Texas 173. Transparent Wealth Management 174. Bringing Multi-discipline Education to Legal Practices 176. SME IT Support with Experience 177. Understanding Customers for Better Marketing 178. Legal Matters 179. Dream Dresses for a Dream Day 181. Winner’s Directory

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NEWS

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UK P&I Club Advises on Claims Resulting from Cargo Cold Treatment Failure George Radu, Claims Executive at Thomas Miller Americas, comments on the increase in refrigerated cargo claims due to cold treatment failure.

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NEWS

, The process of cold treatment is used to exterminate insects and larvae in perishable cargo by maintaining a sufficient low temperature for a pre-determined period says George Radu of Thomas Miller Americas, adding that it is a more efficient way to exterminate fruit insects than fumigation. “The period and temperature required are defined in protocols established by the relevant authorities of the importing countries” he comments.

Regarding treatment requirements, UK P&I Club’s Radu comments: “When monitoring cargo, temperatures must be recorded at intervals no longer than one hour apart. Gaps of longer than one hour could cause a treatment failure. Fruit pulp temperatures must be maintained at the temperature specified in the treatment schedule with no more than a 0.39C (0.7 F) variation in temperature between two consecutive hourly readings. Failure to comply could result in treatment failure.

“The Club has recently seen an increase in refrigerated cargo claims for fresh fruit from South America to the United States due to cold treatment failure. Cold treatment failure delays the arrival of the cargo to the US, and excessive delays in the transit time result in the fruit becoming unmarketable or being sold at a much lower price.

“After the cold treatment and before the ship arrives at port, the United States Department of Agriculture (USDA) will obtain the clearance officer’s copy of the calibration documents from the ship’s officer. USDA and the ship’s officer will retrieve the temperature printout and review the readings.

To prevent cold treatment failure, Radu outlines the below procedures that need to be carried out by the shipper: • Calibrate all air and pulp temperature sensors in a clean ice water slurry mixture that is 0C (32 F); • Fruit intended for in transit cold treatment must be precooled to the temperature at which the fruit will be treated prior to beginning treatment. If pulp temperatures are .28C (0.5 F) or more above the temperature at which the fruit will be treated, the pallet will remain for further precooling; • Each container compartment must contain only one type of fruit and loaded in one type of carton; • Load fruit directly from the precooling area so fruit temperatures do not rise significantly after loading and during transfer of the container to the ship and; • Open the cartons in which the sensors will be located and insert the sensors into the fruit. The tip of the sensor must not extend through the fruit.

“The authorised official will then release the shipment for carriage to the United States if all requirements have been met. However, if irregularities are not consistent with treatment requirements, the shipment will be held for further evaluation. “Members should be aware that the precooling and loading of the sensors are carried out at the shipper’s premises. If the refrigeration unit is set at the correct temperature and there are temperature irregularities shortly after receipt by the carrier at the load terminal, then it can be concluded that the cold treatment failure is due to the shipper’s lack of precooling or calibrating the sensors. All liability for claims under these circumstances can be denied by the carrier. “If a claim is received, shippers should contact the Club immediately to assist in reviewing the temperature records to determine if the carrier is responsible for the cold treatment failure.” www.ukpandi.com www.thomasmiller.com

Crown Global Insurance Company of America Ranked as Fastest Growing Life Insurer by S&P Global Market Intelligence Crown Global Insurance Company of America, a member of Crown Global Insurance Group LLC on May 18th announced that it has been ranked as the U.S. life insurance industry’s fastestgrowing group or standalone entity in 2016, according to criteria set forth by S&P Global Market Intelligence. CGICA is a Delaware-domiciled manufacturer of private placement variable life insurance and annuity contracts. Contributing to the company’s accelerated growth is its Group Annuity Contract which provides access to private placements for U.S. taxable and tax-exempt investors, treaty and non-treaty benefit non-U.S. investors, and sovereign wealth funds seeking tax efficiency for their leveraged business-related and real property investments. “This accolade from S&P Global Market Intelligence is a testament to our unwavering dedication to providing outstanding tax-efficient solutions designed to enhance returns for affluent individuals, institutional investors and investment managers, said Perry Lerner, Chairman and CEO of Crown Global. “Our Group Annuity Contract assists institutional and foreign investors

assists investors in minimizing the burdens associated with UBTI and inefficient “blocker” strategies. The GAC solution is attractive to a wide audience, including endowments, foundations, sovereign wealth funds and similar groups seeking to invest in the United States without a high tax burden.” Chris Calise, President of Crown Global, remarked on the Company’s successful distribution strategy, “While we have flourished in the high net worth individual market for years, a focus on institutional clients has set us on a path of rapid growth. The GAC is just one of many, unique and innovative solutions Crown Global has for the challenges faced by institutional clients.” Learn more at http://www.crownglobalinsurance.com

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NEWS

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London Draws in Leading US Life Sciences Innovators A leading US life sciences firm has doubled its presence in the UK by locating at Imperial College London’s White City Campus in west London.

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NEWS

, Health research and commercialisation services company, Mapi Life Sciences UK, is the latest business to join Imperial’s 23-acre research and innovation district in White City, reaffirming London’s position as a global centre for scientific and technological discovery. The company has moved into the College’s Translation & Innovation Hub (I-HUB), which provides flexible office and lab space for businesses looking to turn cutting-edge research into new products and services. Mapi is the premier health research and commercialisation company in the life sciences industry, with over 40 years’ experience of pioneering methodologies to support a more patient-centred approach to healthcare. Mapi helps patients, healthcare practitioners and regulators to make treatment decisions based on personal treatment value. Using its global expertise in developing and translating Clinical Outcome Assessments (COA) into practical applications, it generates and communicates real-world evidence on the value of treatments. Located alongside Imperial research clusters in public health, molecular sciences and biomedical engineering, Mapi’s newest home in the UK, the I-HUB, forms part of the wider research and innovation community that Imperial is developing at the White City Campus. By bringing together a network of world-class scientists, engineers and medics, as well as institutional and business partners, the campus will encourage new discussions and collaborations to help turn scientific and medical research into benefits for society. “Our new White City home will be a global leadership centre for Mapi, allowing our innovative management and operational leaders to tap into the knowledge and dynamism in the UK’s golden triangle of leading universities and entrepreneurs,” commented Mapi’s CEO, James Karis. “The chance to be part of this research ecosystem and the scientific

community that calls London home was a key factor in our decision to locate at the I-HUB.” Dr Eulian Roberts, Chief Executive of Imperial College London ThinkSpace, which operates the I-HUB, said: “Mapi is a fantastic addition to the I-HUB. It is committed to putting the patient at the heart of healthcare research and driving improvements in the way that medical treatment is delivered and experienced. “Mapi joins a thriving enterprising environment at White City where the sharing of ideas and research will help us to reach new heights not just in medicine, but also in engineering, science and business. Bringing together some of the world’s greatest minds in one place, we’ll be able to leverage their collective knowledge and tackle some of the biggest challenges facing us today.” In addition to Mapi, the White City Campus is already home to a number of leading biotech and scientific research organisations. Earlier this year it was announced that OGCI Climate Investments, a one billion dollar start up focused on advancing low-emission technology, would be the first tenant at Central Working White City – a new collaboration at the I-HUB between Imperial College London ThinkSpace and leading shared workspace provider, Central Working. The I-HUB is also home to a business incubator for lab-based start-up and spin-out companies, such as Polymateria, a company that has developed a fully biodegradable plastic. www.mapigroup.com www.imperial.ac.uk/thinkspace

Duncan Aviation’s New EMEA Aircraft Sales Office Secures Its First Two Aircraft Consignments Tim Barber, Duncan Aviation’s Londonbased Aircraft Sales Rep, is pleased to announce that he has had good interest and inquiries since joining Duncan Aviation this spring, and in just six weeks secured the company’s first listing in Europe, followed swiftly by a second within 8 weeks. “Having the Duncan Aviation brand is a big benefit when speaking with clients and prospects because they know there’s a wealth of technical support available to support their sale,” Barber says. “The Duncan Aviation brand is generally known throughout the region, but few actually appreciate the scale of the business. Even fewer are aware that we have transacted nearly 3,500 aircraft, many that have occurred across borders, since our beginnings more than 60 years ago.” The first listing is a 2002 Citation Excel with 4187 Total Time and 3,732 landings. The engines and APU are enrolled on Power Advantage and the airframe is on Pro Parts. It is also being offered as a fractional ownership opportunity with quarter-shares available and established charter income. To see the listing, visit: http:// da.aero/aircraft-sales/G-CGMF. The second listing is a 2006 Hawker 850XP with 3300 Total Time and 1,500 landings. The engines and APU are covered by JSSI. This listing will soon be available on Duncan Aviation’s

website at www.DuncanAviation. aero/aircraftsales. Barber, who is representing the aircraft sales and acquisitions services of Duncan Aviation across EMEA, is also working on the acquisition of a Hawker 900XP for a client and has a number of other sales projects that are in an advanced stage of negotiation. Duncan Aviation is known worldwide for its extensive Maintenance, Repair and Overhaul (MRO) services for business aircraft. The company supports business aircraft owners with a network of three large, full-service facilities, more than 20 avionics satellite locations and engine Rapid Response team launch offices located at busy airports across the United States. These teams travel worldwide and help operators around the globe. Their expertise and model-specific knowledge is regularly tapped by Duncan Aviation’s Aircraft Sales & Acquisitions team to help them locate and accurately position pre-owned aircraft on the market. To learn more about Duncan Aviation, visit www.DuncanAviation.aero

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Treating Body, Mind and Spirit Kettering Health Network is a not-for-profit network of eight hospitals, Kettering College, and over 120 outpatient facilities serving southwest Ohio in the USA. Patients have access to high quality maternity care, state-of-the-art cancer fighting technology, Ohio’s leading heart hospital, as well as revolutionary brain and spine surgery. We invited the firm’s Timothy Dutton to profile the impressive and wide-ranging work of this organization and something of its fascinating history and background. With nearly 12,000 employees and 2,100 physicians, Kettering Health Network is committed to transforming the healthcare experience with world class health services for every stage of life. As a faith-based, organization we are dedicated to treating all patients with love and respect regardless of religious preference. Multi-denominational Spiritual Services are offered at the network every day. Kettering Health Network partnered with the Greater Dayton Area Hospital Association and Wright State University to prepare our Community Health Needs Assessment. Each partner has invested resources and significant time in gathering information to form this Community Health Needs Assessment. This engages community members and partners to collect and analyze health-related data from many sources. The findings lead to community decision-making, prioritization of health problems, and implementation strategies. In terms of background, 2014 marked the 50th anniversary of the Charles F. Kettering Memorial Hospital. Like its namesake, the hospital has a tradition of bringing innovation and cuttingedge technology to the region to improve the lives of people in our community.

Born in 1876, Charles Kettering spent most of his life tackling tough questions and vigorously pursuing innovation. He was director of research at General Motors for 27 years and founded Dayton Engineering Laboratories Company, known as Delco. He held more than 300 patents for inventions, including the first practical automobile self-starter and the first reliable battery ignition system. Charles vision was to utilize innovative technology in caring for patients in a community hospital setting. His son, Eugene, and Eugene’s wife, Virginia, sought to fulfill that vision by building a hospital as a living memorial to him. During the polio epidemic in the 1950s, Eugene and Virginia had witnessed first-hand the compassionate, quality health care at Hinsdale Hospital near Chicago. The hospital was founded as part of the healthcare mission of the Seventh-day Adventist church. Hospital leaders and staff incorporated Christian values at every level of service. Over 50 Years of Exceptional Healthcare The Kettering’s wanted people in the Dayton area to experience the same extraordinary care. They rallied the support of local

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community and business leaders to raise the money to build the new hospital on the 90-acre Kettering estate. Though the Kettering’s were not Adventists, they asked the Seventh-day Adventists to build and operate the hospital because of their admiration for the Adventist healthcare philosophy. George Nelson was named Kettering Hospital’s founding administrator and first president. Known for his integrity, competence, sound judgment, and ability to lead, George worked closely with the Kettering’s to build the hospital and establish its unique culture. The ground-breaking took place on July 7, 1961. Two years later, the hospital was officially dedicated. On March 3, 1964, the hospital admitted its first patients. The campus, now known as Kettering Medical Center, grew and the variety of services offered. In 1967, Kettering College opened adjacent to the hospital, offering degrees in health science fields. The same values that guided the Kettering family and the founding hospital leaders continue today in the employees and volunteers who serve at Kettering Medical Center and throughout Kettering Health Network.

Who is Charles F. Kettering? Our namesake, Charles F. Kettering, looked at the world around him and asked, “How can I make it better?” He answered his own question with amazing inventions such as the incubator for premature infants, the V-8 engine and high octane, the automobile self-starter, refrigeration and air conditioning, the pilotless biplane, synthetic aviation fuel, and retractable aircraft landing gear. His research in areas such as magnetism eventually led to the imaging devices we use every day in health care to diagnose illnesses. The list of his inventions goes on and on, second in number in Kettering’s lifetime only to Thomas Edison. Kettering Health Network strives to keep alive Charles F. Kettering’s spirit of innovation. This legacy is reflected in one of his most famous quotes: “Nothing ever rose to touch the skies unless someone dreamed that it should, someone believed that it could, and someone willed that it must.” Leadership In terms of the network’s leadership, it is worth mentioning that Fred Manchur CEO of Kettering Health Network moved into the position of


g Treating Body, Mind and Spirit Fred Manchur CEO of Kettering Health Network

Company: Kettering Health Network Name: Timothy Dutton Email: Timothy.Dutton@ketteringhealth.org Web Address: www.ketteringhealth.org Telephone: +1 855 536 7543

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CEO in December 2010. He has strategic, policy and governance responsibilities for Kettering Health Network and its affiliates, including its seven Network hospitals, 60 satellite health centers and Network joint ventures. Fred previously served with great distinction as president of Kettering and Sycamore Medical Centers, and as Kettering Health Network executive vice president and president. He has been very instrumental to the exceptional growth of Kettering Medical Center in recent years. Services provided Kettering Health Network provides a remarkable array of services, that you can look up on our website at: http:// www.ketteringhealth.org/ healthservices.cfm. These include the following to name but a very few, three of which we turn the spot light on to. • Brain, Spine, Stroke; • Breast Health; • Cancer Care; • Emergency; • Heart Care; • Maternity; • Mental Health; • Orthopedics; • Sports Medicine and; • Weight Loss. Cancer care In terms of Kettering Health Network Cancer Care, it goes without saying that no matter what kind of cancer you have, the Kettering Cancer Care team at Kettering Health Network is here to provide you with the comprehensive, dedicated care you need. The Kettering Cancer Care oncology experts and professionals of the Kettering Health Network will provide you with the most comprehensive, dedicated care in the Miami Valley. With diverse cancer care resources, conveniently available throughout the region, no other healthcare provider in the Dayton area offers more far-reaching care. Kettering Health Network prides itself on • Experienced cancer care team;

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Cutting edge treatments and facilities and; Providing educational, emotional, and spiritual support.

While our oncologists have decades of experience treating thousands of people in the region and across the country for all types of cancer, the treatment for each patient is always delivered with personal, compassionate care, every step of the way. To provide you and your loved ones with the best treatment, we ensure the Kettering Cancer Care team has access to the latest technology and drug treatments to effectively care for patients, no matter their diagnosis. And our distinction as Ohio’s first Elekta Center of Excellence signifies our enduring commitment to provide lifechanging cancer treatments for the region. Cancer care extends well beyond treatment. The life-altering challenges that come with effective cancer treatment are no secret - you and your loved ones will face trying times. Kettering Cancer Care’s holistic approach will meet your needs not only for treatment, but also for education, support and ongoing guidance. In essence, our staff strives to treat the entire patient: body, mind and spirit. Welcome Your Baby with Us Due to RSV (respiratory syncytial virus) season, children under 14 years of age (including siblings) will not be allowed to visit in the NICU or Special Care Nursery. Whether you’re preparing for the birth of your first baby, or expecting your third, you want the best. Kettering Health Network is here for you. At Kettering Health Network, we believe that every birth is special and our staff is here to support you at each step in your unique experience. When you’re planning to grow your family, you can work with your provider team to find out more about conception, receive prenatal care, and develop a birthing plan unique to your needs.

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You can trust in the knowledge, expertise, and medical training of our staff. All our OB/GYN physicians are board certified and our neonatal nurses spend 20,000 hours in specialized training. Take comfort in our comprehensive Labor & Delivery Suites, designed with you in mind and offering amenities for the whole family. Kettering Health Network Mental Health Services No matter what you’re going through at any age, whether depression, anxiety or psychosis, Kettering Health Network is here to provide you with the comprehensive, dedicated mental health services you need. One in five teens age 13-18 and twenty percent of adults age 1865 are living with a mental illness. You are not alone. No matter what you’re going through at any age, whether depression, anxiety or psychosis, Kettering Health Network is here to provide you with the help you need to start the road to recovery. We understand that every person and situation is unique, and strive to offer a variety of treatment options in addition to medication and counseling. We are dedicated to the mission and values of treating a person as a whole – that is mind, body, and spirit. With the comprehensive expertise of our psychiatrists and psychologists we can treat most mental health disorders such as: • ADHD; • Depression; • Mood Disorders; • Stress and Anxiety; • Obsessive Compulsive Disorders and; • And more. In closing, I would like to stress that The Kettering Health Network’s mission is to improve the quality of life of the people in the communities we serve through health care and education. We are dedicated to excellence and to providing everyone the most appropriate care in the most appropriate setting. In the spirit of Seventh-day Adventist health care ministry, we strive to be innovative and to convey God’s love in a caring environment.


g Treating Body, Mind and Spirit

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Never Let a Friend Down John C. Fisher, B.A.(Specialized Honours), M.B.A. Candidate – President and CEO at T. Harris Environmental Managment Inc. is delighted to have won the Canadian CEO of the Month award and is deeply humbled and grateful for even being considered for this prestigious award. We spoke to him to find out more about this and the work of his impressive corporation. On winning the Canadian CEO of the Month award, it is even more satisfying to know that this recognition was a reflection of being nominated not by my own advocacy or the solicitation of my team, but from external sources. However, I accept this award on behalf of my team as without them I would not have enjoyed the success that I have. This award is truly a reflection of the great people I am surrounded by, and of their hard work and dedication to the success of our team. I am very passionate, motivated, engaged and committed to be the best team leader that I can be. In addition, I am a very empathetic leader who has been found to be in the top 5% of Canadians when it comes to this trait. Furthermore, I am always looking to not only improve my abilities, but that of my team by building a collaborative environment in which all can reach their potential. T. Harris Environmental Management Inc. (THEM) is a corporation consisting of a diverse group of industrial hygiene (CIH and ROH), scientific (P. Geo.), engineering (P. Eng.) and technical (CET, AMRT) professionals providing consulting services since 1979. Our staff is highly educated

including multiple M.B.A. and Ph.D. team members. As consultants, THEM primarily assists clients to maintain compliance with a myriad of environmental, occupational health and safety, and hazardous materials legislation including numerous Canadian Acts, Regulations and By-Laws. As a corporation, we are currently members of the Toronto chapter of the Building Owners and Managers Association (BOMA), Toronto Construction Association (TCA), Environmental Abatement Council of Ontario (EACO), and our staff are members of their respective professional associations. Our clients include members of the organisations above, but we provide consulting services to a wide variety of educational, industrial, real estate, banking, commercial and government clients. The firm’s strategy and key principles The consulting business has evolved significantly since the 1970s and we strive to stay at the forefront. The fundamentals of our strategy are simple. THEM is committed to providing our clientele quality services at cost effective prices and in a timeefficient manner. Our motivated staff, supported by state-ofthe-art technology, have the

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expertise to identify a problem and to implement an efficient solution based on our client’s needs. Our key principle as initially articulated by our founder was and is ‘we always treat our clients as friends, because you never let a friend down’. Professional services Our management team is hands-on and dedicated solely to providing professional services in a time efficient, cost effective and regulatory compliant manner to all of our clients. Each project manager has the capability and authority to handle any project specifics that may arise and would be considered to be the main contact for their particular geographic area. As such, they have the authority to resolve any local issues without contacting head office, but at the same time, keeping the primary project manager informed of all developments. Ultimately, each Regional Manager or Head Office Project Manager is accountable to me, the Principal, President and CEO of the firm, and I have the final word on resolving any potential conflict that cannot be resolved locally or to the satisfaction of our client. Maintaining motivation and positivity to remain successful It is the belief that on a person

for person basis that I have the best team possible to execute and fulfil our mission for what we want to achieve both individually and collectively. I am very fortunate in that I truly love what I do and the people I work with. Furthermore, being a ‘glass half full’ individual fosters a general positivity and the feeling that with any challenge there is a solution that will lead to further engagement and motivation of not only me, but the team to reach for greater success by utilising what former CEO and Chairman of General Electric (GE) and Business Guru - Jack Welch refers to as having ‘every brain in the game’. Challenges successful CEO’s encounter For me, this is difficult because I have some physical disabilities that are visually noticeable. As we are a service based company, our strength is our people and I emphasise to my team that first impressions are critical in establishing credibility when dealing with new project teams. Like all individuals - my appearance and voice have a big influence on the first impression I give when meeting new clients - and has led some to question my abilities or how I attained my position as CEO. As such, personnel issues have been at the forefront of most of the challenges that I have faced.


g Never Let a Friend Down

Company: T. Harris Environmental Managment Inc. Name: John C. Fisher, B.A. (Specialized Honours), M.B.A. Candidate President and CEO Email: JFisher@tharris.ca Web Address: www.tharris.ca Address: 93 Skyway Avenue, Suite 101, Toronto, ON M9W 6N6 Telephone: +1 416 679 8914 Follow us on LinkedIn (www.linkedin.com), Facebook (www.facebook.com), and Twitter (twitter.com).

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Finding, and working with team members that are accepting of others, able to recognise the strengths in their teammates and cognizant of their roles has allowed me to become resilient and build a stronger team as well. The state of your industry currently Our industry has matured and come a long way since T. Harris Environmental Management Inc. opened its doors as the first consultancy in Canada to be formed specifically to deal with asbestos in 1979. As such, the industry has become commoditised due to the number of companies that profess to be Environmental/ OH & S consultants. This has led to a ‘race to the bottom’ for some, with respect to fees, and has made it challenging for us to solely advocate for the value proposition that we strive to maintain and advocate for, which is harder to articulate to our clients who are most concerned with merely the price. In addition, the state of the economy is always a factor and the mantra of major clients is to only accept the lowest cost provider, which has led to a further precipice in the quality of the various companies in terms of personnel and their training and that are considered part of our industry.

Our key principle as initially articulated by our founder was and is ‘we always treat our clients as friends, because you never let a friend down’.

The role of technology in the industry One of our goals is to be endlessly innovative and promote a culture that fosters not only the development of ideas, but also their implementation. As we are a scientifically entrenched firm, technology plays an integral role in allowing us to become more efficient in the delivery of our services. The sophistication of the sampling equipment and software models that we employ also allows us to differentiate ourselves from our competition. At the same time, we are committed to formulating practical and cost-effective solutions for our clients. Before we purchase any equipment or software, it is vigorously reviewed from the perspective of what efficiencies it will bring in providing services to our clients and how it will aid in fulfilling our mandate as outlined in our mission, vison and value statements. In conjunction with this, it is established within our firm that all investments must achieve our target Return on Investment (ROI) to be considered feasible. In addition, we are committed and engaged in facilitating the latest/state of the art training and development courses for all of our employees. What industry trends CEO’s follow to ensure success Through our associations, we receive annual reports which outline the trends in the market sector in which we compete. We can then use this information to benchmark ourselves against others in our industry to verify if the changes or methods we are implementing in the delivery of our service offerings is providing the results we want to ensure our success. In addition, by being active members in various industry associations and advocacy groups we can view the trends that are developing through those groups. Over the next five years, it is my belief that there will be some consolidation in our industry and as governments become

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more concerned about the environment and occupational health and safety, regulatory requirements will become more onerous and provide an impetus to allow growth as compliance will become mandatory and enforced. Future aspirations, plans and projects I look to motivate my team to fulfil our mission, vision and value statements, but specifically with respect to our mission statement, ‘to become the preeminent niche environmental and occupational health and safety consulting firm in Ontario and Quebec’. To be a little coy, I am looking to expand our mission statement to areas outside of Ontario and Quebec. But more importantly, to further diversify our service offerings to allow us to achieve our status as providing exceptional services in a niche environment. Closing thoughts I want to take this opportunity to thank all of our clients, my team members and vendors for their great support over the past 37 years for our firm in general, and 28 years for me, specifically. I have been truly fortunate to have been associated and worked with so many wonderful people. I look forward to maintaining old friendships and creating new ones. It is our dedicated personnel that have enabled us and me to maintain our commitment to our clients and suppliers. Obviously, my team is our most valued asset and I am proud of the commitment that they make to me and to our clients. I believe that we are still at the forefront of most environmental and occupational health and safety issues in Canada. We celebrate our successes, which I believe is attributable to the strong set of principles and values that I have and this company has embodied for all these years.


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Legal Eagle Scott D. Nader, Lawyer of the Year - New York, talks in-depth about his role within the firm and what it takes to create an award-winning leader. Garden City Group, LLC (GCG) provides claim administration services to the legal sector. For more than three decades, GCG has executed the most critical legal administrative tasks efficiently and effectively, so its clients can get back to work. It the premier provider for class action settlement administrations, restructuring and bankruptcy matters, mass tort settlement programs, regulatory settlements, and data breach response programs in the United States and internationally. GCG’s team comprises attorneys, paralegals, finance and banking experts, software engineers, in-house legal notice specialists, graphic artists with extensive website design experience, and U.S.-based call center professionals hired, trained and managed by GCG. Its highquality staff, superior quality assurance, and commitment to fraud prevention, compliance, and privacy protection underpin every matter it handles. GCG has a staff of approximately 600 employees with full operations facilities in New York and Seattle and a stateof-the-art mail, processing and contact center in Dublin, Ohio. With regional offices in Toronto, Ottawa, New Orleans, Atlanta, Chicago, Houston, Los Angeles, and Orlando, as well as its Tallahassee based subsidiary specializing in labor and employment class action administrations, Settlement Services, Inc. (SSI), GCG has feet-on-the-ground in cities throughout the United States and Canada that are available to clients on short notice.

Scott Nader is GCG’s Executive Vice President & General Counsel. He reports to the firm’s CEO and is responsible for identifying, managing and mitigating risk to the organization, whether through contractual risk-shifting, corporate governance controls, regulatory compliance, insurance or bonding programs, etc. He tells us more about his role. “To manage our risk most effectively, I structured the Office of the General Counsel to include not only the Legal team, but also the company’s Privacy and Compliance and Information Security teams. By combining these three interrelated functions, we provide a coordinated approach to risk management, governance, and compliance. “Because our clients entrust us with sensitive personal information in almost all of our engagements, it is critical that we (a) understand the privacy laws and regulatory environment surrounding, for example, international, cross-border data transfers, (b) have the controls and processes in place to ensure compliance with the same, and (c) ensure our technology infrastructure is designed to both safeguard and protect this information, and to respond to attacks and outages – should they occur – with vigor and speed. This model has proven to be an effective means to identify, manage and mitigate risk for GCG.” The pace of technology-evolution is a challenge for all businesses, and Scott tells us how the firm strives to stay on top of emerging trends within the industry.

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“We keep an eye on legal developments affecting class actions and bankruptcies, of course, but we also monitor developments in data privacy and information security. To keep up, we are constantly investing in technology that ensures our claims management systems and call center stay ahead of the curve. We provide ongoing in-house training to educate our teams in safely and securely handling sensitive data, and we host continuing legal education programs for our clients on how to protect private information in a legal administration. We also commit significant time and resources each year to an outside audit of, among other things, our privacy and confidentiality practices.” Scott also has a business leadership role. As a member of the company’s executive team, he partners with the CEO, COO and other company executives to develop and refine GCG’s business plan and market strategy. “In order to provide the best possible advice to clients, it is imperative that an in-house attorney fully understands the nature of the business, knows the industry, and is able to provide strategic alternatives and ideas on both pure legal issues as well as business issues affected by legal considerations. This role as a strategic business partner at the intersection of legal and business decision-making is one of the most satisfying aspects of my job.” Scott moved from private practice into his first in-house role in 2007.

“The move in-house was initially challenging, as I transitioned from being the profit-center at a law firm to being a costcenter within the company, but I soon appreciated the close relationship an in-house attorney forges with his or her clients,” he explains. “Over time, as I learned more about the business and about managing risk in our sector, my business clients started coming to me before they ran into legal trouble, which let me know that I had crossed the Rubicon and was becoming a trusted advisor, rather than simply an attorney who worked at the same company. “As I progressed in my career, I realized that I excelled at working with senior executives and board members to develop strategic plans and implement governance processes that allow businesses to grow in a responsible, ethical manner. The role of the general counsel has steadily evolved over the two decades – instead of reactively analyzing issues from a purely legal perspective, today’s general counsel proactively solves problems and foster business objectives, while ensuring the company maintains the highest standards of legal and ethical behavior. The most effective general counsel engages the board to leverage its authority and set the tone for the legal and compliance culture of the company. At the same time, the general counsel must actively counsel executive management and board members on how legal and regulatory environments can be used to a company’s strategic advantage.”


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Company: Garden City Group, LLC Name: Scott D. Nader Website: www.gardencitygroup.com

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Scott embellishes on the number of challenges he has experienced throughout his career, and divides them three phases. “In the first, when I served as a U.S. Army officer in a rapid deployment unit assigned in the Middle East, I developed my leadership skills by managing teams of 75 soldiers and noncommissioned officers and over $20 million in vehicles and equipment. As a young infantry officer, my job was to assess and build teams, create detailed strategic and tactical plans, and react to ever-changing conditions on the ground. In this phase of my career, I learned how to identify and groom talent and make split-second decisions with a limited, imperfect set of facts. I still use these skills today, even if the decisions are not made quite as fast! “In the second phase of my career, I worked in private practice developing my skills as an attorney. I am fortunate to have trained with elite lawyers at international firms in a variety of practice areas. These attorneys taught me how to try cases, depose witnesses, negotiate deals, draft commercial agreements, etc. But most importantly, working at these law firms taught me to listen to clients and help them solve problems. This is the most critical aspect of my current role, and I am grateful for the time I spent with each of those attorneys. “I developed my business acumen in the third phase, working in a variety of sectors such as oil & gas, clean energy, insurance and now, back in legal services Over the years, I have found that the most successful professional services companies are those with the highest concentrations of commercial savvy throughout the organization. In other words, the more employees who understand business financials, the more likely it is that decisions will be made in the best economic interest of the company.”

Scott believes this business savvy must be paired with a focus on culture, ethics, and expectations. “We must empower our employees, but also set clear expectations around acceptable and unacceptable behavior. Creating the right culture is essential in the services sector in order to develop and get the best out of our people. We spend a lot of time working on culture at GCG in order to attract and retain top talent. Equally essential is an attention to detail, execution, and customer service. At GCG, we train our employees in planning, listening, and problem-solving, so they can provide superior service to our clients.” Scott was recently awarded the title of Lawyer of the Year - New York. He believes that the key attributes he possesses to make him award-winning include the ability to get the best out of people. “I learned as a young platoon leader that one person cannot do it all, and that the most successful teams are those that develop and groom talent. Good leaders delegate, but great leaders delegate, follow-up, coach, and provide opportunities for those that work for them. I believe in succession planning at all levels of the organization and have always been thrilled when my top performers move on to new roles and new challenges. It is fantastic to see people thrive and to know that you helped boost their career trajectory upward by a few degrees.” Developing a great company also requires modelling the right behavior. Employees constantly observe their leadership to see how they react and how they handle pressure. Living up to your corporate values, maintaining an even keel, and treating people consistently and fairly are so important to developing the right corporate culture.

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“Trust must be earned by hard work, leading by example, and by showing your employees that you respect them,” Scott states. “Being tough or demanding is fine, but you must be fair. Nobody ever earned respect through fear or arbitrary favoritism. The Golden Rule is still one of the best yardsticks we have to measure ourselves.” With regards to the future, Scott tells us that it is a very exciting time for GCG as the company went through a change in management at the end of 2015, which saw Scott become part of the new executive team for the last 15 months. He also talks about the future. “Throughout 2016, we restructured the business, revised policies, implemented new governance controls, created employee development plans, and worked diligently at changing the corporate culture. In 2017 we expanded into Canada, are moving into Europe, and have developed new government, business process outsourcing, and food/product recall service lines. Our backlog is strong, our client retention numbers are solid, our win percentages are rising, and our employee satisfaction scores are at all-time highs. “While the scale of change at GCG has been massive, this past year was by all accounts a resoundingly successful year and we are supremely confident about our future. We continue to improve our already high levels of client service and are making significant investments in technology to further drive operational efficiencies, data management, and reporting services for our clients. Finally, we are active in the mergers & acquisition space, looking for the right partnerships to drive future growth. I am looking forward to the next five years here at GCG as we continue to deliver against our five-year strategic plan. We are looking forward to the coming years!”


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Legal Eagle

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Reaching Higher Pristine Advisers are an Investor, Public and Media Relations/Marketing Firm, headquartered in New York and with offices in Connecticut. The Firm works with global companies of all shapes and sizes, from pre-IPO to roadshows, analyst days and businesses seeking investors. Patricia Baronowski-Schneider, Founder and President of Pristine Advisers talks about the Firm’s growth and the positive ethos she’s gleaned from her personal challenges and insights in life. Please describe your role within the company and your key responsibilities. My duties are somewhat atypical. I run our business. However, I also handle client relations, working to manage Pristine Advisers and our clients. This involves building relationships with them in front of the investment community, handling their IR/PR/Media Relations, ensuring I am up top speed on the latest rules, fundamentals, technologies, etc. so that I’m ahead of our peers and well positioned to best present and promote my clients. How long have you been active in your current position and is it something you aspired to be? I have been in this field for the past 30 years working my way up the corporate ladder. This worked to my benefit as I learned the ins and outs of every aspect of the business from start to finish. It was a job that I had from high school and I was inspired by the diverse nature of the business, things come up all the time and you always needed to be creative to enable clients stand out. I started in my career in 1989, right after high school. I started as an Administrative Assistant for a small IR/PR firm which eventually grew into a huge global company. I always admired the Account Executives and Managers. There was always something going on, a client crisis or issue,

brainstorming sessions, client events, roadshows, etc. There was always a buzz in the air and it sparked my interest. How do you manage staff? Do you have any key principles you adhere to? It’s always tough in that I treat every client and every job as my biggest priority, sometimes to the extent that it interferes with my family and personal time. However, I always believe in perfection and doing all that we can for clients. Unfortunately, at times this means some staff feel that it is my responsibility to adhere to that as it is my business – when that is never how I was raised in this business throughout my 30 years. I am a firm believer that it is not a 9-5 job – it is a job where we must go above and beyond for clients and if staff cannot adhere to that protocol, then it may not be the type of job they are set for. Those that can appreciate that are the type of staff we like on board as part of our team. It is also what has helped up grow. What challenges have you had to face and overcome throughout your career? And how has this impacted upon your view of how to run a company? Many challenges of course are universal — peer pressure, competitors, politics, etc. I climbed a very steep ladder for many years to get to where I am today and I most definitely paid my dues. I also go above and beyond in every aspect to ensure

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that we are doing everything and anything that we can to tend to our clients’ needs. I do not back down from challenges and only see them as a means of trekking forward even harder. How important would you say it is to keep up to date with the latest technology trends? I think it is imperative to keep up with the latest technology trends. Every single year things change and we must adhere to such to be able to communicate adequately. Nowadays with iPhones, smartphones, iPads, virtual conferences, webinars, Facebook, LinkedIn, Twitter, Instagram, etc. it is basically “if you snooze you lose” and we are not losers, we are always on top of our game. How do you make sure your products or services are innovative and will become best sellers in the market? Part of being the CEO of Pristine Advisers is keeping ahead of the curve — attending events, networking, reading, etc. to see what everyone everywhere is doing. What else could I be doing better? Am I missing something? Is there an easier/better way to do something? Is it legal and/ or technically applicable for our clients? Who will this reach? Why is this better? I am consistently on the path for these and many other answers to ensure we are on top of our game for not only us, but for our clients as well.

How do you keep up with industry trends? And is this becoming more difficult to do as new technology is released daily? Not really – if anything it is becoming easier since everything nowadays is available on our phones and/or iPad. Blogging, chat rooms, Viber, WhatsApp, Skype, etc. We can communicate around the globe with such ease, ensuring we are constantly keeping up with industry trends is fundamental to business. If we are asleep at the wheel, we will be passed by and that is not something that I am ok with. Finally, what are your future aspirations for this firm, and where do you see yourself in five years’ time? The economy has of course hit many firms and compliance is always a constant issue with many businesses and social media. That is always a difficult position for us, educating the investment community and explaining how it is not only ok and legal for them, but why not being more aggressive in this day in age is fundamental to their business. My Firm has grown bigger and better in the last six years and I intend to continue on this track in the next five years to double our staff and client base and to add more services to businesses around the globe. What is the biggest lesson you have learned that you feel is good advice for others?


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Company: Pristine Advisers Name: Patricia Baronowski-Schneider Email: pbaronowski@pristineadvisers.com Web Address: www.pristineadvisers.com Address: 8 Walnut Ave East, Farmingdale, New York, 11735 USA Telephone: 001 631 756 2486

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I believe the biggest lesson is trust. I am a very trusting person and always try and see the positive in every situation and the good in everyone. Unfortunately, in this world, not everyone shares this same trait. Early in our business endeavour I took on a client that did not pay me for six months. We were forced to cease working for them and tried to seek restitution. We had to chalk this up as a loss and a valuable lesson learned. I would suggest to everyone to do your homework on clients, ensure they have a good track record and never ever let a bill go past 60 days. Are there any specific contributions that you have made in your field that contribute to your success? i.e., inventions/ patents, books authored or co-authored, etc.? I have been featured in a few books for entrepreneurs’ offering advice and tips on starting your own business. I have also been profiled in several magazines about women in power; giving women some background on obstacles I’ve encountered growing strength along the way. I am also a member of several groups in my industry where I speak on webinars and such about industry topics and

trends and I also host our own webinars and podcasts and blogs speaking of the same. We have also won several industry awards acknowledging our contributions. Are you involved in any organizations/societies or local community events that support your industry? If so what are they and what is your role? I am a Member of NIRI – National Investor Relations Institute as well as PRSA - Public Relations Society of America. What do you do in your free time? For 15 years, I was a licensed skydiving instructor on weekends. I had over 3k skydives, trained many people of all ages and skydiving was a great stress relief and relaxed me. Ironically in September 2015 I was struck in the head in a free fall accident and had a near fatal skydiving accident. After a month in the hospital with no memory of this and a broken back, neck and throat, I eventually healed and began to reflect on my life. With me having no memory of what happened, it was quite difficult to erase 15 years of my life by “doing something else” on weekends. It is amazing how things happen in life. This past summer I became a first-time grandmother and now spend my

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weekends visiting and playing with my granddaughter and striving even harder to show my kids that hard work can pay off and being an example for them so that they in turn can set an example for their children. What would you like readers to know about you and why? I guess I would like people to know that I was not born with a silver spoon in my mouth and everything did not come easy to me. My mom raised myself and my two sisters on her own. I have been working since I was 13 years old. I have never ever been on unemployment or not had a job since the very first day I started working. I have always worked and worked very hard to get where I am today. I’ve experienced many ups and downs where some would have given up. I put myself through college while working full-time and raising my kids. I want people to know that when life seems hard or not the way you had envisioned it, do something about it. Life is what you make it. What kind of legacy would you like to leave the world? I would love for young aspiring women to know that they can be anything in the world that they choose to. I faced many obstacles in my life, from being a single mom of two children by age 22, to juggling work, raising my 2 kids on my own, and putting myself through college at the same time. Every time I encountered a situation, someone would pop up and tell me I couldn’t do it or that my life would never be anything special. People actually made me feel like they felt sorry for me by saying things like, “wow – you had such a bright future ahead of you…..until now.” That used to make me furious. I never saw my circumstances as something to feel sorry for. I saw them as chances to prove everyone wrong and be the best I could be – not only for myself, but for my children as well. I have no regrets in my life and wouldn’t change a thing.


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Customer and Employee Standards Underpin Growth Perform Air International Inc. provides component overhaul and repair services to the Commercial and Military Aviation Industries. We met with the President Cindy McGown to learn more about Perform Air International’s values and the opportunities and challenges Cindy has faced charting a successful career as a woman within the aviation industry. Perform Air International Inc. is a Federal Aviation Administration (FAA), European Aviation Safety Agency (EASA) and China Aviation Administration of China (CAAC) certificated aircraft component repair station. Cindy explains, “we provide aircraft component repairs to some of the largest airlines in the world, with component types ranging from hydraulics, electromechanical and pneumatic to waste and water”. An average of 350 components a week are shipped to Perform Air from around the globe and repaired or overhauled in ten days or less, ensuring minimal operational disruption for our customers. Cindy continues, “all employees at Perform Air International Inc. are committed to Customer Satisfaction. This is achieved by providing excellent customer service, at the best possible price, and turn times, without compromising quality”. The highest priorities for Perform Air International Inc.’s management are encapsulated within the ‘Diamond Excellence

Program’. This comprises four objectives: The meeting of employee needs, customer requirements, organization standards and the regulatory requirements of the agencies which regulate the aviation industry. The Diamond Excellence Award is awarded to individuals or partner companies who consistently achieve the highest level of excellence related to Perform Air International Inc.’s quality standard. Cindy is delighted to have recently been selected within the ‘Most Prominent Women in Business - 2017’ awards. “I have worked hard to break barriers and overcome many obstacles within the male dominated aviation industry to lead Perform Air International Inc. to its current position and I am honoured to have been chosen for this award.” Cindy notes that there’s still a substantial disparity between the number of women and men involved in any aspect of the aviation/aerospace world. Women only make up 2.4% of all aircraft technicians and 4.2% of all airline pilots and the percentages decrease within

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management ranks. Whilst the numbers of women involved have been improving, more still needs to be done to promote our industry to young women. Cindy discusses how many businesses are realizing the benefits of having a more balanced workforce. “I believe that business benefit from a balanced workforce. Diversity is integral to achieving Perform Air International’s goal of ensuring safe and efficient aircraft component repair for all domestic and international air carriers. Our inclusive culture is defined by our values and we continuously seek employees from all backgrounds with distinctive ideas, perspectives, insights and talents. As NextGen technology and aircraft systems continue to evolve to meet the aviation challenges of tomorrow, so must our workforce”. Reflecting on her own career path, success and influence as a woman within the aviation industry, Cindy attributes having a female mentor early on in her corporate career as a key element in her progression as a business leader. Whilst this mentor was not part of Cindy’s division or workgroup, she

was someone whose advice, guidance and knowledge Cindy valued. She adds, “today, I feel it is important to be a mentor and for my executive team to be mentors for others within my organization, to provide them with guidance, advice and knowledge to better prepare them for advancement which in turn benefits not only the individual but the organization”. The only way this can be accomplished is to establish trust early on with new employees, make sure you are doing the right thing and handling those early opportunities with importance, then pay it forward by providing junior and senior employees with mentorship moments where this concept can be fostered. Cindy believes Perform Air International Inc.’s people are their strength. “We take great care in investing in and valuing them as such. Most importantly, Perform Air International Inc. employees are proactive, not reactive. They actively take part in meetings, contribute ideas, provide suggestions and get involved in the work. Employees who are used to sitting on the sidelines while others get involved generally do not do


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well in our organization; They’ll need training and coaching from mentors, leads, and peers if they are going to become strong members of our team� Looking ahead to the opportunities and challenges of 2017, Cindy believes that Perform Air International Inc. is currently experiencing a new growth cycle as the aviation industry continues to grow and more aircraft enter operations. With this comes requirements to expand infrastructure and headcount. As with any growth process, this must be managed and controlled to ensure there are no operational disruptions or growing pains that are relayed to our customers. As long as we maintain our Diamond Excellence standards we will continue to grow and provide consistent service to our valuable customers. With respect to the wider picture, Cindy remarks that women have been involved in aviation since its earliest days. From E. Lillian Todd, who designed and built aircraft in 1906 to Helen Richey, who became the first woman pilot for a U.S. commercial airline in 1934, women have assumed a variety of roles in the industry. At the close of the 20th century, astronaut Eileen Collins became the first female space shuttle commander. During the last two decades, the number of women involved in the aviation industry has steadily increased and women can be found in nearly every aviation occupation today. However, the numbers are small by comparison to their male counterparts. Unfortunately, the total numbers of individuals entering the aviation industry is also in a steady decline. As the total numbers, men and women, of pilots, engineers, technicians, etc decrease; finding qualified individuals to repair aircraft components will become more difficult. More must be done to promote aviation, science, maths and engineering to young people as a means of motivating them or inspiring them to enter our industry.

Company: Perform Air International Name: Cindy McGown Email: cmcgown@performair.com Web Address: www.performair.com Address: 463 S Hamilton Ct, Gilbert, Arizona, 85233, USA Telephone: +1 480 610 3500

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Helping You Through the Stressful Times 2017’s Attorney of the Year - New Mexico, Donald F. Kochersberger III, tells us more about Business Law Southwest LLC, his own work and their attorneys in this insightful article. Business Law Southwest LLC (BLSW) is an Albuquerque boutique law firm focusing on the needs of businesses and the owners and professionals that operate them. BLSW can adeptly service all manner of transactional legal work required in today’s modern business landscape. Partnership agreements. Operating agreements. Non-compete clauses.

commercial real estate and everything in between. As a difference-maker for businesses, BLSW’s business transactions attorneys provide practical business advice, assistance with corporate planning and strategy, and routinely draft and review contracts and other legal documents. Adhering to the highest ethical and professional standards, our business consulting practice involves a wide array of services.

When you are starting a new business, you have many concerns and it is easy to forget to create agreements to cover these issues. After the fact, having these agreements can protect you and failing to have these agreements can cost you tens of thousands of dollars. When you need strategic business planning in Albuquerque, Phoenix, Dallas or anywhere else in the Southwest, the business lawyers at Business Law Southwest, LLC can help.

BLSW is committed to offering its clients practical solutions to establish, grow, and sustain their business. The firm has helped establish numerous start-up companies and has provided both legal advice and strategic planning for those organizations. Many of BLSW’s clients continue to seek the firm’s advice and counsel to manage their growth and safeguard their legal interests after their businesses are firmly established and thriving.

BLSW’s team of professional business transactions attorneys helps businesses throughout the states of New Mexico, Texas and Arizona. The firm assists businesses of all sizes in all transaction-related matters— from business formation and partnership agreements to

At times, despite the best planning, an ownership dispute lawsuit or other commercial litigation matter may arise and business litigation is an equal, or greater, area of focus for BLSW. Whether you are bringing an action or responding to an action, it’s stressful to say the least. It

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is BLSW’s desire to help you through this stressful time with the advice and expertise you need to make the best decisions for your business. Business Law Southwest are Business Litigation Attorneys. At the beginning, during the operation, and at the disbanding of an organization, important issues may arise that need legal attention. The commercial litigation lawyers at Business Law Southwest, LLC can assist in all manner of litigation. More than just a team of lawyers, BLSW is committed to learning its clients’ businesses inside and out. Whether working with the business during the commercial litigation process or overseeing contract negotiations, we can help businesses tackle the tough questions that need to be answered. When the firm’s clients have questions about the important details of operation, they contact BLSW’s team of business lawyers without hesitation, knowing they are in capable hands. I oversee the firm’s litigation practice, and have been with BLSW since 2005. My practice emphasizes complex litigation matters, including shareholder, member and partner disputes, contracts, business tort, unfair practices, restrictive covenant

and non-compete agreements, employee theft and misconduct cases, and customer and vendor disputes. I have served as counsel for a number of local, regional and national companies, as well as individuals and professionals engaged in business disputes. I also represent clients accused of malfeasance in criminal courts, as well as administrative proceedings. In addition, I have extensive trial experience in the state and federal courts. Prior to joining the firm, I managed another Albuquerque law firm focusing my efforts on the defense of individuals accused of serious and/or complex crimes. I was appointed by the State of New Mexico to represent hundreds of criminal defendants through the first seven years of his practice of law, and tried dozens of those cases to juries in New Mexico. I have also been a member of the Criminal Justice Act panel for the United States District Court for the District of New Mexico for more than ten years, and currently accept appointment from the federal courts to represent clients accused of complex criminal infractions, including RICO and other intricate white-collar crimes.


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Helping You Through the Stressful Times

Recognized as a preeminent lawyer by his peers, I have achieved the highest MartindaleHubbell rating of AV. I was involved in several published cases including: State v. Castillo, 2012 NMCA 116; State ex rel. Peterson v. Aramark Corr. Servs. 2014 NMCA 036, and Shah v. Devasthali, 2016 NMCA 63. I am also a member of the New Mexico Supreme Court’s Code of Professional Conduct Committee Member and Board of Legal Specialization. In addition, I am licensed to practice law in both the State of New Mexico and the State of Texas. When businesses in the Southwest U.S.A. need business law that makes perfect business sense, so in this vein Business Law Southwest, LLC is always there to help. Above all, BLSW places the needs of its clients first; it will work with the clients throughout the legal process to help them make the best decisions to protect them and their businesses. Whether or not they are embroiled in contentious commercial litigation, BLSW’s business knowledge will be put to work for its clients in the best interests of their organizations. Business Law Southwest, located in Albuquerque, New Mexico, is licensed to serve Arizona, New Mexico and Texas.

Company: Business Law Southwest Name: DONALD F. KOCHERSBERGER III MEMBER ATTORNEY Email: Donald@businesslawsw.com Web Address: businesslawsw.com Address: 320 GOLD AVE. SW, SUITE 610 ALBUQUERQUE, NEW MEXICO 87102-3299 www.BusinessLawSW.com Telephone: + 1 505 848 8581

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Sustainability is the Name of the Game in Business and Community Peter Mills, Co-CEO of Wyse Meter Solutions Inc., joins us to discuss how his business came to be considered among Canada’s ‘best of the best’, the company’s recent successes and his plans for the business’ future. Wyse provides endto-end submetering, utility billing and contract management solutions to the Canadian multi-residential and commercial markets. Their suite of services includes tenant utility and ancillary billing, metering equipment installation and maintenance, bill auditing and advocacy, daily meter reads allowing for leak detection, utility expense management, resident payment processing, contract management and due diligence services. During the years they have been operating, the company has hit milestones and has contributed toward efforts to make Canadian energy more sustainable. Peter begins by expressing how it feels to be included in a feature detailing the ‘best of the best’ in Canada and what the honor means for his company. “We’re elated to be acknowledged among Canada’s ‘best.’ Wyse’s five-year revenue growth of 2,604% reinforces that customers are crying out for a submetering provider with an innovative and client-centric approach. Our exceptional team of dedicated, knowledgeable and responsive professionals earns the trust of customers every day. Our range of services has not only ignited the industry, but it has also contributed to making Canada more sustainable. In 2016, Wyse saved over 45 million kWh and reduced 31,625

metric tons of greenhouse gas emissions, equivalent to 819,596 trees grown for ten years. “The culture and drive for excellence at Wyse only grows stronger. Our leadership in submetering and utility expense management services in Canada is a direct result of a clear vision, delivered with precision through a commitment to our customers. It’s why we heavily invest in our corporate culture. Wyse’s ‘Summer Flex Hours Program’ enables employees to enjoy an early start to summer weekends with adjusted work hours. Our ‘Quarterly Bonus Program’ is structured so that all nonexecutive employees participate equally. We believe employees are the fuel to success in expansion and exemplary customer service.” Continuing to discuss his company’s success, Peter tells us more about Wyse Meter Solution Inc.’s innovations and the services they have introduced to shake-up the way utility expenses are handled. “Wyse pioneered utility expense management services in Canada by offering the SYNERGY service. SYNERGY is a comprehension solution that allows building owners and managers to focus on their core competencies, offloading all utility expense responsibilities onto our experts. Wyse’s team handles all aspects of utility expense

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management, including auditing and processing, reporting and benchmarking, and advocacy to resolve utility provider issues on our clients’ behalf. SYNERGY ticks all the right boxes for clients who want greater visibility into their utility spend, simultaneously freeing their staff from administrative burdens. We have over 750 buildings on SYNERGY and growing.” Detailing what his company does, Peter discusses the aims, objectives and customer-oriented processes Wyse Meter Solutions Inc is built on. “At Wyse, we recognize we are in a service business. Our job is to reduce clients’ burden in managing utility bills and information; to bring to their attention important information related to their expenses; and, to allow them to focus on key priorities. We provide seamless customer service, where any customer can get live assistance in seconds with a phone call. We deliver our services on time and on budget. We provide clear and transparent billing with all backup documentation allowing clients’ staff to easily audit our invoicing every month. “The Wyse senior management team has over 190 years of combined experience in development, property management and submetering services. We have trusted relationships with Canada’s

largest property developers, owners and managers, and utilize that experience to deliver first-rate services customized to our client’s needs.” Continuous innovation is part of Wyse Meter Solution Inc.’s DNA. They thrive on the ability to work as one team, staying nimble and committed to customer relationships. There are no silos at Wyse. At the top, Wyse’s leadership team possesses a keen sense of the customers’ needs and a strong vision for future success. They train and mentor their staff to develop new ways to solve clients’ challenges. Time and again, you’ll see Wyse’s sales, operations, billing & IT teams collaborate to design and implement a submetering solution that no one else in the industry can bring to the table. Simply put, they singularly focus on empowering customers with the most innovative programs in the industry. When discussing the aspects of Wyse Meter Solutions, which set the company apart from its competitors in the energy services industry, Peter states: “What sets us apart is our superior ability to make life easier for building owners, operators and residents. More than a provider, Wyse is a partner, and we’re committed to helping clients achieve their energy management and financial goals. Through an exclusive


g Sustainability is the Name of the Game in Business and Community

partnership with Conservice, the largest submetering and utility management company in North America, we offer the most sophisticated billing platform on the continent and the best customer service possible. “It’s a point of difference because we deliver the deepest utility insights for our busy clients. They gain transparent, accessible data allowing for better control of utility costs at each property, and it is available at their fingertips. In fact, all services are delivered with unmatched transparency, and we put service level commitments in our contracts. “Wyse comprehensively trains clients at all levels of their organization, so everyone is very comfortable with our turnkey programs and advanced capabilities. We’re the only provider in Canada with the expertise to integrate with clients’ property management software and automatically pull new resident data daily, reducing their on-site staff’s workload.” “Our customer service team takes great pride in helping residents reduce their utility costs through reduced consumption. Wyse offers an extended hour call center that delivers services in 26 languages, answering calls within seconds. We provide easy, self-monitoring tools for residents to monitor and manage their usage. We’ve got full online services, so residents can conveniently enroll, auto-pay, receive e-bills, and more.” Finally, Peter tells us where he sees the business in the future and what his plans are for expansion. “The success of Wyse’s unique approach to submetering in Canada has turned a lot of heads in other markets. We’ve recently expanded into New York City to meet the overwhelming demand for a submetering solution that provides administration fees and customer service levels superior to local utility providers, without any upfront capital costs. Here at home, we see new opportunities to grow our ancillary services, which is something clients are asking for.”

Company: Wyse Meter Solutions Inc. Contact: Peter Mills, Co-CEO 
 Email: pmills@wysemeter.com
 Company: Wyse Meter Solutions Inc. 
 2100 Matheson Blvd E., Suite 201, Mississauga, Ontario, L4W 5E1 Telephone: 1 800 672 1134 
 Web Address: www.wysemeter.com

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Long-Term Growth and Sustainability Judge is an industry leader in technology, talent and learning solutions designed to boost organizations’ long-term growth and sustainability. The company received the Recruiter of the Year 2016 - Illinois award, after which we invited Kevin B. Mcgrath to cast light on the keys to the firm’s successful 45-year track record. Judge is a familyowned business which has grown globally with offices in the United States, Canada, India and China. Whether it is moving your systems to the cloud, building out a team for your next project, finding healthcare talent for your organization, filling that mission critical direct hire to lead your team, or training your employees on the latest technology, Judge was founded as a staffing firm, and staffing is still a large part of our business. Our 35+ offices place more than 4,500 professionals in both temporary and permanent career positions every year. Need nurses for a clinic? Web developers for digital initiatives? Maybe your national corporation needs 100 professionals across multiple locations, or your growing business needs a few Business Analysts and a Project Manager to lead your latest project. Across multiple industries throughout the world, Judge can deliver the right person when you need them. Over the years we have added to our staffing expertise, and today Judge provides a full lineup of professional services. Our professionals can help you build out a new project team, further your workforce’s development through learning, or even migrate your systems to the cloud. Our suite of services is designed to

work for you—in one discipline or across all of them. We understand that your business is unique! Whatever the scope or size of your project or staffing need, our 40+ years of experience are at your disposal. Judge’s comprehensive services make us a go-to partner for your business’ growing needs. In 1969, Martin E. Judge, Jr. accepted a job at a staffing company, placing people in full-time positions. He felt passionate about the work and realized immediate success, but something was missing. After one year and a long talk with his father, Marty decided to go into business for himself. Armed with encouragement, a $2,000 loan, and an entrepreneurial spirit (all from Dad), Marty set out to establish a permanent placement staffing company in Northeast Philadelphia, founding what we now know as The Judge Group. From its original two employees in 1970, Judge continued to rapidly expand its offerings into new industries, new states and even new countries over the next 45+ years, and now has over 500 employees in-house. In 1982, Judge Computer was started as a service company for schools and businesses. By 1984, the company was making Judge XT computers. At the peak of production in 1990, Judge was making 10,000 units per year. After 15 years of building a successful permanent placement

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business, Marty felt it was time to expand Judge’s service offerings and explore the growing contract staffing market. By January of 1986, Judge Technical Staffing was formed. From 1986 to 1996, Judge experienced 30% growth each year. In 1988, Judge Imaging Systems was started as a document management and imaging reseller and solutions company. In 1996, the company expanded its portfolio of services by acquiring Berkeley Training, a company based in Philadelphia. A year later, in order to accelerate growth, Judge completed an initial public offering and became publicly traded on the NASDAQ. After seven years as a public company, Marty Judge bought back The Judge Group and reverted to private ownership. No longer having shareholders, the company focused on investing in its two biggest assets – its clients and its people. Judge put a plan in place to aggressively expand its national footprint, bringing its enhanced services to clients across the country. To better serve our clients’ project-based needs, the company launched the Judge Consulting Group in 2006. Two years later, Judge expanded its IT solution offering by starting Judge Unified Communications. Then, to tap into one of the hottest emerging markets around the globe, Judge pursued a joint venture with a U.S./China

outsourcing company to create JudgeOrchestrall in 2010. In 2011, the company continued its international expansion by entering the Toronto, Canada market. After buying majority shares in JudgeOrchestrall in 2011, Judge began realigning the business as Judge China, which offers contract staffing, direct hire and vendor management services. In September 2016, The Judge Group launched Judge India, located in the city of Noida, a key component of Judge’s global delivery strategy. In October 2016, Judge relocated its global headquarters to a 90,000-sq. ft. world class building in Wayne, Pennsylvania. Today, The Judge Group operates in four countries with over 35 office locations in the United States and abroad, offering services across three major verticals: Technology, Talent and Learning Solutions. Our Vision To provide the best technology, talent and learning solutions in the world. Our Mission Working at the crossroads of people and transformative technologies, The Judge Group delivers innovative business solutions —powered by top talent— to help organizations reach their strategic goals and realize opportunities now and in the future.


g Long-Term Growth and Sustainability

Company: The Judge Group Inc Name: Kevin B. Mcgrath Email: KMcGrath@judge.com Web Address: www.judge.com Address: Chicago, Illinois, 60603, USA Telephone: +1 630 472 0090

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A Pragmatic Approach Pragmatic Marketing provides practical, actionable training. The Firm has recently received Corporate America’s ‘Training Best Practices and Organizational Success’. We interviewed Sarah Mitchell, Marketing Project Manager, to learn how Pragmatic’s Training Best Practices positively impact customers’ businesses. Courses “We are very honoured to have received this Training Best Practices and Organizational Success’ award”

Sarah explains Pragmatic Marketing’s product and strategic marketing courses are designed to help customers develop the products your clients want and effective marketing strategies to reach them. The entire curriculum is based around our Pragmatic Marketing Framework, a proven, actionable blueprint that’s underpinned companies’ success for more than 20 years. All of our courses provide realworld insights, actionable best practices and proven tools to maximize results. Our flexible curriculum enables customers to select the most relevant courses for them and to develop their skill set as and when they need to over time. •

Foundations: Principles of Pragmatic Marketing Course: This one-day training course for your entire organization serves as a prerequisite for all the other courses. The course emphasizes the necessity of understanding your market and using that context to guide decisions, prioritize projects and drive results. Attendees leave with an improved ability to balance strategic and tactical tasks better. They also develop a common language and a clear understanding of roles and responsibilities to align teams, along with practical

techniques that allow you to identify the entire market, listen to it and plan marketing strategies that minimize risks and optimize results. Focus: Strategic Product Planning Course: This course focuses on different aspects of product strategy. Key components include learning how to use market data to identify and evaluate different product opportunities. The course also teaches how to develop the right product marketing strategies. Attendees learn how to spot where your company’s strengths intersect with what the market values, how to build viable business plans that demonstrate a sizable, potentially profitable market exists and to tailor your marketing accordingly to different audiences. Build: Create Remarkable Products Course: Having a plan is not the same as having a product. Build teaches you to prioritize requirements and plan releases based on market facts. It shows how to provide an understanding of who the users are and what they’re trying to accomplish, so that product and development teams deliver products that win in the market Improve the handoff between departments. Clarify the lines so product management can focus on what needs to be built and development can focus on how to build it. Build targeted solutions. Use context from the market—who you’re building for and what problems you’re

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solving—to create innovative products. Prioritize based on impact. Focus on the products and features that will have the biggest impact in the market by ranking requirements objectively using market data. Implement a universal approach. Use a consistent approach for all of your teams, regardless of location or methodology (Waterfall, Agile, hybrid, etc.). Market: Resonate with Buyers Course: Marketing is not a collection of tactics; it is a strategic role that directly influences revenue growth, customer retention and awareness. Market teaches you how to build buyer expertise and use that information to create marketing plans that get results. It shows you how to align your marketing strategy with the goals of your whole organization and effectively measure and report the impact of your programs on the bottom line. Prioritize based on impact. Gain a thorough understanding of your buyers and how they like to buy to identify and prioritize the right strategies. Build credibility. Gain approval and funding for your marketing plans by showing how they align the goals of the company with the buying process of the market. Measure results. Demonstrate the effect your marketing plans are having by connecting them to the metrics that matter most. Who is this course for? Individuals responsible for go-to-market strategies. (If

you are responsible for—or contribute to—marketing plans, this definitely means you.) What are the prerequisites for Market? Foundations is a prerequisite for this course. Executive Briefing course: Being market-driven isn’t just a product strategy; it is a corporate strategy. This interactive, half-day workshop provides executive teams with an understanding of what it means to be tuned in to the market and why companies that are tuned in are 30 percent more profitable. Implement Real Change. We don’t just tell you that being market-focused is important. We provide a clear, proven blueprint to get there, the Pragmatic Marketing Framework, as well as real-world examples of how it has been implemented successfully. Increase Your Impact in the Market. Companies are constantly balancing the need to improve today’s product offerings with the need to create the product of the future. Knowing how and where to focus resources for maximum return is critical. Stop the Finger Pointing. Learn how to get the entire team on the same page, and clearly define roles and responsibilities to eliminate infighting and improve efficiencies. Who is this workshop for? Executive and leadership teams. What is the price? Executive Briefing is held onsite only. Contact our sales team for pricing and availability.


g A Pragmatic Approach

Team expertise We provide practical, actionable training that can be implemented the day you get back to the office. We also provide templates and tools to support your new outside-in approach. All of which means you can start making an impact on your business and your products immediately. Since 1993, our team has trained more than 100,000 product management and marketing attendees at 8,000 companies on six continents. (We’re waiting for your call, Antarctica.) We have created a growing international community of strategic product management and marketing professionals that are changing the way companies bring successful products to market. Our courses are developed and taught by individuals who have led the product management and marketing groups at many of today’s leading technology companies. Our instructors have all implemented the Pragmatic Marketing principles in their own careers. They don’t teach from theory. They teach from experience and with a clear passion for the material. Pragmatic Marketing instructors are sought the world over for their thought leadership in the product management and marketing spaces. They’ve presented at many industry events, written articles and even published their own books. We have also been honored eight times by Inc. magazine as one of the fastest-growing private companies in America (2000, 2007, 2008, 2009, 2011, 2012, 2013 and 2016), and in 2008 we were named a Comerica Bank AZ Company to Watch. We are a trusted training partner. Customer Satisfaction More than 90% of attendees rate the courses as essential or very useful to their careers, leaving the training with unbridled enthusiasm about their jobs and the impact they can have on their companies. Their enthusiasm and success is why 80% of our new business is word-of-mouth referrals from satisfied customers.

Company: Pragmatic Marketing Name: Sarah Mitchell Email: smitchell@pragmaticmarketing.com Web Address: www.pragmaticmarketing.com Address: 8910 E. Raintree Dr., Scottsdale, AZ 85260, Arizona, USA Telephone: +1 480-626-9581

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Good Neighbors put the Needs of Others First State Farm is continuing to build community trust and remain ahead of the insurance industry with their unique approach to customer service and product promotion, earning the title of Most Trusted Insurance Broker - Catawba County. State Farm, known for being a “good neighbor” by “being there” for customers, was founded in 1922 by retired farmer and insurance salesman George Jacob “G.J.” Mecherle. They now insure more cars and homes than any other insurer in the U.S. A mutual company, State Farm is currently ranked number 33 on the Fortune 500 list of largest companies. Originally a single-line auto insurance company, State Farm now offers nearly 100 products and services, in five different lines of business. They show commitment to policyholders by handling 39,000 claims per day. The company currently has 84.4 million policies and accounts, with 45 million in Auto, 28 million in Fire, nearly 8 million in Life, and just under 900,000 in Health.

As the 90th largest bank in the U.S. based on total assets, State Farm currently holds more than $18 billion in assets. The company has almost 500,000 Mutual Funds accounts. They offer approximately 100 different products, and process approximately 39,000 claims a day. The State Farm story began with Mecherle’s original vision for State Farm: operate fairly and do the right thing for customers. His vision still guides State Farm today. Their continued mission is to be the first and best choice in the products and services they provide. State Farm does the right thing for its customers and for communities. They are heavily involved in, and support communities through, sponsorship of safety programs and organizations.

A public leader in auto safety efforts, State Farm helped pass several seat belt laws and continues to be an advocate for teen driver safety. They work to build safer, stronger, and better educated communities across the U.S., while remaining committed to efforts that help raise the achievement levels of U.S. teachers and students. State Farm is building stronger communities through activities aimed at preventing and reducing injury and loss. They support programs that enable home ownership, help create safe neighborhoods, and make homes and highways safer. State Farm is present in schools and communities, online and offline, through statefarm.com® and in nearly 19,000 agent offices. State Farm has been committed to meeting customer needs since 1922. They have been helping policyholders to protect their loved ones’ financial futures for more than 95 years. The State Farm company mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams, while their success is built on a foundation of shared values, quality service and relationships, mutual trust, integrity, and financial strength. They are committed to helping their customers live confidently, through every stage of life. They do this by understanding the unique needs of their policyholders and providing the information and guidance to help

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them to make smart decisions for their family and financial futures. State Farm proudly advertises their “good neighbor” service. State Farm agents provide guidance to help customers find the right coverage to fit their needs, as well as answer customer questions. State Farm has consistently received excellent financial ratings, which it believes is one of the main factors in attracting and retaining loyal policyholders, alongside their conservative investing strategy. By investing policyholder premiums, their strategy is geared for the long term. The company’s commitment to its customers is to provide a broad array of products that help meet their needs. The State Farm mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. They do this by aiming to be like a “good neighbor,” building a premier company by selling and keeping promises through their marketing partnerships, and bringing diverse talents and experiences to customers through exemplary service. Looking to the future, the State Farm vision is to be the customer’s first and best choice in the products and services they provide. They aim to continue to be the leader in the insurance industry and have their sights set on becoming a leader in the financial services arena.


g Good Neighbors put the Needs of Others First

Company: State Farm Insurance Name: Tushar Barot Email: tushar.barot.kq9z@statefarm.com Web Address: www.statefarm.com www.TusharBarot.com Address: 110 Osterville Drive, Holly Springs, North Carolina, 27540 Telephone: 919 629 6199

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The Trial Process The lawyers and support staff at the Valente Law firm have a proven track record of millions of dollars recovered for their clients. Philip Valente Jr tells us more about the firm and takes us through the trial process. Philip Valente Jr. is a Board Certified Civil Trial Specialist who has been practicing law since 1995. The Valente Law Firm team has handled multi-million dollar car crash cases, trucking accident cases, aviation crashes, trip and fall, first party insurance cases, and commercial litigation cases. Phil personally represented the winning partner in a partnership dispute recovering in excess of $7 million for his client, plus recovering all of the client’s attorney’s fees. Being a Board Certified Civil Trial Lawyer means that Phil has been tested and certified by the Florida Bar to be an expert in the handling of civil trial matters in both State and Federal Courts. Mr. Valente has been recognized by the courts of this state as being willing to take on and win cases that others might not dare to try. He is an instrument rated pilot and regularly flies across the country for both work and pleasure.

He has been a frequent lecturer for the Florida Justice Association, speaking on subjects such as the trial of personal injury cases, voir dire, handling medical and billing issues, cross examination, and Medicare and Medicaid reimbursement. Happily married for more than 22 years, and the father of three, Mr. Valente has long been known as a coach of his two boys in their baseball endeavors and is affectionately called “Coach Phil” by ball players and their parents on the teams he has coached in our local community. Mr. Valente enjoys an excellent reputation among the major insurance carriers, has been repeatedly recognized for his excellence and skill in the handling of cases by the State’s Judges, and is regularly consulted by lawyers across the state for co-counsel opportunities. Here, Phil takes us through what happens at an insurance case trial. “Many people wonder what happens at trial. If the case is a personal injury case and it has gone to trial, this has occurred because the Defendant’s Insurance Company has refused to pay a reasonable amount for the injuries suffered by the Plaintiff. The fact that the case is in trial means that the Defendant has an insurance policy and an insurance company is paying for the Defendant’s lawyers, is paying all of the Defendant’s expert witnesses, and will pay whatever amount the jury awards, plus all costs for the defense of the case. Florida law prohibits the lawyers from telling

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the jurors if there is insurance or how much insurance there might be. This means that in almost every case, the jury will never know who the Defendant’s insurance company is, the fact that the insurance company has offered money to settle the case, the amount they have offered, or what the policy limits are. “The Defendant (really the insurance company) has forced the injured Plaintiff to be examined by a Defense Doctor. These Defense Doctors have testified in hundreds or even thousands of cases for the insurance companies. They have admitted to making millions of dollars doing these examinations and being paid for depositions and trial testimony. They have become professional witnesses. In many cases, these insurance company doctors claim to still practice medicine and to do surgery, though that claim can often never be substantiated. The Defense Doctors socialize with the attorneys who work with these Defense Doctors and retain them time and time again. The Defense Doctors know what to say and how to be persuasive when they are on the witness stand. They are polished professionals who do their best to try to come off as impartial witnesses, which is hardly what they are. They typically testify that the Plaintiff was not injured as a result of the accident. They almost always say the Plaintiff suffered no permanent injury as a result of the accident, even though they know there is in fact a permanent injury. They testify that findings on x-rays and MRI scans are “pre-existing,” “degenerative,” or otherwise

“not caused by the accident.” In many cases, they take prior complaints made by the injured Plaintiff and claim they were the cause of the Plaintiff’s current complaints. “Conversely, the Plaintiff’s treating doctors are not professional witnesses. While some treating doctors are good witnesses in trial, the fact is that they are not hired guns, but are instead real doctors who treat people with real injuries. It is not uncommon for a treating doctor to have previously testified. The main difference is that the Plaintiff’s doctors treat people for a living, while the defense doctors make a living off the insurance companies who hire them. “Testimony by the Plaintiff is a very difficult thing. The injured Plaintiff is usually nervous. Plaintiffs are unfairly asked to try and remember their entire past medical history. It is not uncommon for a Plaintiff to forget or not even know about a reference in a medical record years ago. Yet, insurance company lawyers always try to make the most out of what is nothing more than a mistake by a Plaintiff and try to attack the Plaintiff’s whole case over simply a forgotten complaint. “Did you know that the Plaintiff’s lawyers only get paid if the Plaintiff wins? Florida law allows a client to retain an attorney on a contingency fee basis. This means the lawyer pays all of the costs of the case (which are typically expensive, $15, 000 on a simple case) as well as expend many hours on the case and


g

The Trial Process

not get paid unless the Plaintiff wins and recovers money from the Defendant and his or her insurance company. The fees charged by the lawyer once the case goes to trial is usually in the 40% range. This means the client receives 60 percent of whatever the jury awards less whatever costs are incurred. Hopefully, the jury’s award takes this into consideration.�

Company: Valente Law firm Name: Philip Valente Jr Web Address: www.valentepa.com Address: 1806 Old Okeechobee Road West Palm Beach, Fl 33409 Telephone: +1 561-615-6200

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Father’s Rights Finally get the Representation They Deserve Rachel St. Fleur is a Georgia-based lawyer with over 10 years of experience, offering great advice, personalized services and expertise in underrepresented areas of law. As winners of the Lawyers of the Year – Georgia award, we took the chance to profile the firm’s important work. The Law Office of Rachel St. Fleur is Rachel St. Fleur’s legal practice and a refuge for people seeking representation in a range of often overlooked areas of law. From custody cases and father’s rights, to probate law and misdemeanor criminal law, Rachel has dedicated her time and career to becoming the leading attorney in Georgia, offering a range of services which are simple not available in other practices. The firm’s mission is: “Here at The Law Office of Rachel St. Fleur we take pride in our hands-on personal approach with each one of our clients. We believe in giving one-onone attention and catering to their needs. We are committed to taking a genuine interest in our clients, understanding their objectives and meeting or exceeding their expectations. Our firm’s mission is to provide creative, fair, high quality results while preserving and promoting the legal justice system.” This is reflected in every action, process and case taken by the firm. Rachel’s reputation as a hands-on attorney has been established over ten years in the legal industry. With specialist

knowledge in the areas of criminal probate and family law, Rachel offers bespoke, affordable services to Georgia residents seeking support for the harder times in life. Rachel is known to prioritize client cases over corporations seeking legal representation, due to her commitment and dedication to representing the individuals and underrepresented parties in her local and wider community. Clients represented by Rachel do not just get a lawyer, they get a logical, honest and straight-forward relationship which will allow them to understand the facts in the most basic way, without broaching on being insensitive or condescending. The Law Office of Rachel St. Fleur is in downtown Decatur, GA, the hometown of Rachel. The lawyers’ passions include helping everyday members of her community fight for their rights. Whether that’s a father seeking his rights, or a concerned individual seeking to make a will and leave their estate in an organized and safe manner for their loved ones. Rachel’s main specialty is family law, besides being an avid supporter of and campaigner for the often-forgotten father’s rights, with a successful track record

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and niche interest in the subject, she also uses her expertise to guide individuals and couples through divorces, custody battles and family loss. When it comes to father’s rights, Rachel is an expert. She has spent her career enacting cases and enabling decision which are favorable for the wellbeing of their child. Her main interest is that disputes between parents end in a way which is beneficial to, and in the best interests of, any children involved. Whilst law and society may still lean favorably toward granting all rights to mothers, leaving father’s in the dark, Rachel is a leader in the campaign for equal rights for both sets of single parents, taking circumstances into consideration rather than focusing on gender. During criminal law cases, Rachel is an aggressive defender, using every ounce of her energy to fight for her clients and impact her client’s lives everyday – as well as those of her client’s families and friends. From simple traffic cases like speeding, ticket offenses and license suspension, to more serious cases including assault, domestic violence and drugrelated cases, Rachel has the experience, expertise and knowledge to handle cases of all severity and size.

Rachel may be aggressive when it comes to defense, but in her family law cases, she opts for a softer approach, seeking a resolution which mutually benefits and is fair for all involved parties. This gentle approach extends the estate planning, where Rachel is the top name in her field. Willing to have the hard conversations and discuss the unpredictability of the future, whilst remaining calm, understanding, yet practical. Rachel is the lawyer in Georgia who can handle a hard-hitting, aggressive criminal case and sensitively guide another individual through the writing of their will in the same day, without breaking a sweat. On the other side of the coin, Rachel is also well-versed in assisting families who are experiencing a loss and may be unsure how to proceed in legal matters. Estate management and control is usually decided prior to the bereavement; however, Rachel is happy to assist where she can in unresolved estates and disputed inheritance cases. When dealing with probate cases, Rachel’s office ensures that each client is revisited on a regular basis. Rachel understands that personal circumstances can change throughout life and that estate planning should reflect that


g Father’s Rights Finally get the Representation They Deserve

consistently. The firm is also on hand to help with the following estate planning processes; filing paperwork with the probate court, planning and reviewing estates, collecting and cataloguing assets, representing families during dispute resolution, opening and closing bank accounts, the transfer of assets, calculating and paying estate taxes and managing or liquidating an estate. During divorces, the staff at The Law Office of Rachel St. Fleur are on-hand to offer support for both contested and uncontested divorce cases and will always offer the best advice for a fair and amicable solution. The firm can also offer advice on and handle pre-nuptial agreements, for fair, practical planning before marriage takes place – their website acknowledges that whilst this may be an uncomfortable conversation, it is necessary – and whilst it may be daunting, hiring a professional, such as the lawyers at The Law Office of Rachel St. Fleur is the best and most efficient way to get through the process with as little stress as possible. Rachel studied at the University of Georgia then went on to earn her Juris Doctor at the university of Arkansas, she then relocated back to Georgia. Her professional memberships include; the State Bar of Georgia, the American Bar Association, the Atlanta Bar Association, the DeKalb Lawyers Association, the Georgia Association of Black Women Attorneys and Alpha Kappa Alpha Sorority, Incorporated. A truly inspirational and dedicated woman, Rachel St. Fleur’s law office is guaranteed to see further growth, success and accolades in the future.

Company: St Fleur Law Name: Rachel St. Fleur Email: rachel@stfleurlaw.com Web Address: www.stfleurlaw.com Address: 214 Executive Building, 125 East Trinity Place, Decatur, Georgia, 30030 Telephone: +1 770 527 8644

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Design for Life HMC is a multi-faceted food service focused organization with offices in Columbia, Maryland and Los Angeles, California. For more than 20 years, HMC has designed innovative, unique environments with a focus on achieving our clients’ desired experience while maximizing opportunities for innovation, functionality and design. Kara Dipietro of HMC tells us more about the firm. HMC is 100% woman-owned and is certified as a women’s business enterprise through the Women’s Business Enterprise National Council (WBENC), the nation’s largest third party certifier of businesses owned and operated by women in the US. “We recognize the commitment to supplier diversity that is embraced by corporations and government agencies today, and we can add diversity to your supply chain,” explains Kara. HMC’s Core Competencies: Interior Design HMC’s approach to interior design is to blend the technical aspects of design operative with the client’s unique vision and operational requirements. “Together we can produce a functional and dynamic design. “We employ a wide variety of finishes to enhance the experience of those who enjoy the environments we create. What we design is enhanced by our in-house manufacturing capability. Our inspiration grows from our desire to constantly improve what we produce.” HMC is a licensed and registered interior design firm with NCIDQ certifications. Its innovative methods target LEED compliance, as well as ADA and NSF code standards. “Our creative process begins with a detailed site survey and

programming session with the owner/operator. This serves as the basis for the schematic phase of the project. Once a direction has been determined, the design presentation phase is initiated. Upon plan approval, we create drawings which detail all finishes, reflected ceiling layout, fixtures, elevations, specifications, furniture and equipment.” The design department remains involved throughout the entire process to ensure that the intent of the clients’ concept is delivered.

3D Visualization When considering its clients’ needs, HMC constantly seeks innovation and creative approaches which translate into successful solutions. The firm’s designs come to life through fresh and powerful methods of 3D visualization. Photo-realistic renderings, colored floor plans, aerial shots and animation are powerful methods to provide a clear vision of designs. Food Service Design & Equipment Specification Food service design is a unique, specialized niche that sets itself apart from other disciplines by the mastery of the different engineering fields required for every project. “We work with the end user to develop schematic plans that are functional and work with existing building infrastructure or new builds. Our designs emphasize efficiency, energy conservation for LEED accreditation points

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and utilize operator input for an overall successful food service design. “Our food service experience is the basis for programming and developing efficient and practical food production and service systems. We base our designs on a clear understanding of food service operations, the varying food production, staging processes and the staffing concerns of our clients.”

Custom Millwork & Fabrication HMC is known for its ability to fabricate complex custom architectural millwork from a wide scope of materials. “We use the latest CAD and CNC technology and employ highly skilled craftsmen to produce custom radius cabinetry and other unique millwork packages. “Fully assembled electrical systems integral to the cabinetry ensures compliance with all equipment requirements and economizes on-site labour during construction. “We are also known for our talented installation crews who can assemble and install the complex millwork packages with exceptional accuracy.”

Construction & Project Management Services HMC’s ability to accurately estimate time and budget is based upon extensive planning, comprehensive communication and experience in the industry.

“Our estimating team includes millwork and construction professionals ensuring knowledgeable reliable estimates on which you can base your critical planning and decision making. “Our project management team applies processes, methods, knowledge, skills and experience to achieve the highest quality projects.”

HMC as Differentiators HMC is are involved right from the start during the creative process beginning with a site survey and programming session with the owner/operator. “Our designs include all pertinent information which is utilized by architects and engineers in the production of construction documents for permit submittal and pricing. “Our food service experience is the basis for programming and developing efficient and practical food production and service systems. We base our designs on a clear understanding of food service operations, the varying food production, staging processes and staffing concerns. “Our contract document packages define equipment quality and the equipment contractor’s responsibilities. The food service equipment drawings show an equipment plan, electrical and plumbing rough-ins, as well as special conditions showing all ancillary aspects of a food service design application to aide project


g Design for Life

architects and engineers. We help all disciplines coordinate the requirements necessary to implement the design and are seamlessly integrated into an architectural construction document issuance.” The firm’s talented installation crews assemble and install the most intricate and complex millwork packages with exceptional accuracy; matching the standards of the design department’s drawings. “We create detailed specification books, equipment manuals and everything you need to get your project up and running. “You will have a main point of contact, a dedicated project manager and all the support you need with our comprehensive team throughout the whole project.”

Company: HMC Incorporated Name: Kara Dipietro Email: k.dipietro@hmcincorporated.com Address: 7190 Oakland Mills Rd # 10, Columbia, Maryland, 21046 USA Telephone: +1 410 309 0729

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Insuring the Future Gentry Partners is a life insurance broker and consultant that works with clients, producers, family offices, attorneys, accountants and family advisors to provide life insurance products for estate planning, retirement planning, charitable planning and business owner insurance needs. GP works in all states with a network of producers and professionals with its main office in Chicago, Illinois. GP was founded and is managed by Debra Hoag, who has more than 27 years of experience in the life insurance industry as a personal producer, general agent and insurance carrier executive. Debra understands the insurance products and the underwriting and is personally involved with the carrier underwriters and executives to work towards the best results for all the clients. How does Gentry Partners differentiate itself from other brokerage firms? In one word… Service. While Gentry Partners has the products, advanced sales support, medical underwriting support, and competitive payouts, the firm is typically defined by the level of service it brings to each of its producers. Gentry understands the mentality of the large producer, their service expectations, and the problems that their cases typically bring (seniors, impaired risk, large lines of insurance/capacity issues). It is in these situations that the firm’s experience and service, particularly in the underwriting realm, truly shines. In more than 75% of these cases, it is necessary for Gentry to negotiate on the client’s behalf with each carrier. Gentry was created to support a limited number of high-end producers and, as a result, the firm’s staff has a personal relationship with each. Each

case is manually handled and considered a VIP case. Rather than trying to support a large number of brokers, Gentry prefers to focus on ‘good business’ brought to it by producers that are known and trusted. In addition, as many brokerage firms focus on the quantity of cases they process, Gentry has found that these firms tend to focus on a limited number of insurance carriers and are generally lacking in support for the higher end, advanced markets. Gentry is staffed with experienced professionals with diverse backgrounds (including careers with insurance carriers, wire houses, broker dealers, brokerage firms, and the Internal Revenue Service) that helps its producers to stay on top of innovative concepts, new and enhanced products, and changing regulations/legislation. What kind of markets does Gentry work in? The firm has found that its relationships as a GA, FMO, MGA, BGA, with more than 30 life insurance carriers, has allowed it to be most effective with large jumbo cases and/ or medically impaired insureds. Consolidation of the reinsurance market and lowered carrier retention has resulted in jumbo cases being diversified over a larger number of insurance carriers with which many producers do not have an existing relationship.

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Gentry selects carriers based on product performance as well as capacity. When building a large line of coverage, the firm finds it is important to work with all carriers due to the competitive nature of the underwriting market. Clients need to access internal retention carriers, in addition to carriers with reinsurance binding, and generally, will need someone of influence with the carrier to encourage them to use that internal retention. As a result, Gentry’s most valued assets are the relationships it maintains with the multiple carriers it represents. What kind of support services can Gentry provide? Gentry’s staff provides producers with an array of support services including licensing, advanced market support, case design, product analysis, competitive analysis, new business processing, medical and financial underwriting support, and compensation. The firm works with licensed producers on all product lines including term, universal life, whole life, variable life, fixed and variable annuities, disability, and/ or long term care insurance. Gentry’s staff also has extensive experience in evaluating and working with premium finance companies and the life settlement/secondary market. The Registered Representatives at Gentry Partners, Ltd. offer

securities through First Allied Securities, Inc. (FASI), a full service independent broker dealer based in San Diego, California. With FASI the Registered Representative can sell general securities, mutual funds, variable annuities, variable life, limited partnerships and private placement. In addition, FASI allows their reps to sell life settlements through approved outlets. First Allied Securities, Inc. clears through Pershing, LLC. How does Gentry make use of technology? Gentry has made a significant investment in technology to help make its producer’s jobs as easy as possible. Among the many software platforms Gentry uses are: • Albridge Wealth Management allows for web-based portfolio accounting and management. • SmartView provides the producer pending case data, licensing, contracting, commission date (coming soon) and reports, and gives representatives data access 24 hours a day, seven days a week through a secure and confidential web access. • VitalTerm is the industry’s leading term insurance comparison and quoting system. It offers an extensive database of products, flexible technology and a high level of service and customization • VitalLTC is a long-term care quotes and feature


g Insuring the Future

comparison system. This tool is flexible enough to accurately compare each product’s rates and unique features. VitalSigns quickly and reliably qualifies a carrier’s financial strength in a variety of easy-to-understand reports. iPipeline allows representatives to access quotes, product information, and underwriting help from their favorite carriers.

Company: Gentry Partners, Ltd Name: Debra Hoag Email: dhoag@gentrypartners.com Web Address: www.gentrypartners.com Address: 1 N Franklin Street, Suite 3150, Chicago Illinois 60606 USA Telephone: +1 312 335 5476

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The Perfect Fit For more than 30 years, JD & Associates (JDAS), a privately held provider of executive search solutions, has been dedicated to excellence. With a proven track record of presenting the best and brightest candidates to the clients it serves, JDAS is a private firm by choice and employs a very small, highly talented and credentialed staff that ensures that each and every search assignment receives the firm’s very best efforts and attention to detail. In fact, the founder of the firm is engaged in every, single assignment believing that outcomes from each of the firm’s engagements are a reflection of the vision she had more than 30 years ago. Industries: • Healthcare, City and Government- local/state/ federal) • Consumer Goods • Education • Pharmaceuticals • Banking and Finance • Biotech • Technology Functional Areas of Expertise: • C-Level Executives • Accounting & Finance

• • • • • •

Human Resources Engineering Information Technology Sales & Business Development Manufacturing, Operations & Procurement Marketing & Merchandising

Services: • Executive Search • Human Resources Consulting (Career Counseling & Career Transition Services) • Background Verification • Outsourcing JDAS offers flexibility and timely solutions to all of its client’s needs. Additionally, recognizing that there is a growing awareness, and need placed on the value of a diverse workforce, JDAS takes pride in its ability to find a great variety of quality candidates that meet and often exceed client’s expectations. The firm’s clients range across industries and include some of the world’s largest companies, including Fortune 100 enterprises, medium-sized and

small entrepreneurial entities, including start-ups. The JDAS leadership team is supported by first-rate associates and researchers, and all are backed by state-of-the-art technology. As the executive search partner of choice, based on its values and business practices, the JDAS team seeks candid feedback on its performance overall, and on each and every interaction. Its goal is continuous improvement, and it uses the feedback provided by clients to assess areas of opportunity and to refine its processes and practices in every area of engagement. Values As executive search professionals, JDAS believes in transparency, respect, courtesy and honesty throughout the entire process. And, it knows all too well, that the insights offered, the advice imparted and the solutions provided can have significant impact on a clients’ business and the careers of others. The firm recognizes these responsibilities and takes them very seriously. At JD & Associates, Inc. (JDAS) the mission is to obtain ‘The Perfect Fit’. Using the JDAS proprietary assessment tool, the team is able to assess candidate’s capabilities, skills and organizational fit and believes that the perfect fit is achieved through a three-tier approach to effective placement and retention of quality employees. The three tiers or dimensions are: • Competency • Compatibility • Chemistry

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JDAS’s focus and specialized expertise in key areas gives the firm the opportunity to act as consultants, as well as, recruiters to identify and present the candidates that meet each client’s specific needs. Last, but not least, as a partnership, JDAS values long-term relationships above short-term gain and goes above and beyond to assure that it does its very best work on every assignment. Firm History • 2012 – JD & Associates has been certified as a Disadvantaged Business Enterprise by the Texas Unified Certification Program since 1988 through Present. • 2010 – JD & Associates, Inc. further expanded into the education sector including focus on K-12 and Higher Education institutions including both public and private institutional needs. • 2000 – JD & Associates, Inc. partnered with The DeBose Group, Inc. whose focus and expertise was healthcare and established JD & Associates Medical Recruiter. • 1988 – JD & Associates, Inc. was incorporated under the parent company named Croxton Consulting Group, Incorporated. • 1980 – JD & Associates, Inc. was established and incorporated as a national search and management recruiting firm. • 1979 – Terri Croxton, sole proprietor of her own career specialist company, invested the time, talent, and seed money into formally founding JD & Associates, Inc.


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The Perfect Fit

Company: JD & Associates, Inc Name: Terri Croxton Email: tcox@jdasinc.com Web: www.jdasinc.com Address: 609 E Main St, Arlington, Texas, 76010 USA Telephone: +1 817 265 4721

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Plan to Plan Glazer Financial Network is a full-service financial firm dedicated to providing unique solutions to the monetary, financial, and tax problems of professionals. Glazer specializes in a custom analysis for each professional with specific suggestions directed to potentially: • Increase net worth • Lower effective income tax bracket • Use qualified plans to generate tax deferred growth and tax-deferred income • Lower estate taxes • Protect and preserve client assets (this information can save professionals significant dollars) • Stay up-to-date with all tax law changes benefiting a client and their family Personalized Service Glazer Financial Network was assembled with the client in mind. The firm offers a broad array of financial services whether that be financial planning, insurance coverage or running a business’ day-to-day bookkeeping; allowing clients the ease of working with one firm for all financial needs. Glazer prides itself on offering each client an objective analysis and a comprehensive look at the best scenarios available for their personal situation. The team is dedicated to prompt and timely service and is open year round. Tax Solutions The experienced and knowledgeable staff at Glazer Financial Network specialize in the monetary, financial and tax problems of professionals. Tax savings at any tax bracket are as important as a Return on Investment. Both develop current cash flow!

Glazer offers a number of personalized services in the following areas: • Tax Preparation Tax preparation services of all kinds including personal, corporate, amended, non-filed and more. • Tax Consulting & Planning The biggest cost and hindrance to accumulating net worth is taxes and penalties. Glazer keeps clients up-to-date on changes as well as likely changes on the way; anticipating the direction, the problems that will surface and be ready to provide solutions. • IRS Audit Representation Don’t face the IRS alone! Avoid the unneeded stress and let the qualified staff handle the sometimes gruelling process. • Bookkeeping & Payroll The firm offers personalized and professional payroll solutions specifically designed to meet clients business’ needs. • The GFN Plan The GFN Plan uses a Family Limited Partnership to potentially lower income tax liability and maximize the preservation of client’s assets. • International Tax Planning Glazer offers a wide range of expat and foreign national tax planning and compliance services. Investments At Glazer Financial Network, the road toward meeting investor goals starts with a conversation and the building of trust. The firm needs to know ‘who’ its clients are before beginning down

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the path of what they want to accomplish. Through the Glazer process, the firm talks with clients about first their needs, goals, and dreams. Glazer provides investment management advisory services to individuals and businesses seeking preservation of capital, income, and long-term capital appreciation. It believes that a co-ordinated effort between portfolio management and financial planning is the requisite approach to building a complete wealth management solution and is committed, through financial planning and disciplined money management, to assist investors in realizing their financial goals. The firm helps clients accumulate, grow, protect, preserve and transfer their wealth. This includes setting goals, developing and implementing investment strategies and monitoring their impact. It also helps clients take advantage of financial opportunities and avoid financial problems. Elements of a comprehensive plan may include retirement, estate planning, protection (i.e., insurance), education, budgeting, debt management, and other financial needs, as well as investment advice and management. Glazer considers all aspects of how clients view, value, and handle their money and wealth, such as career and work expectations, how they spend and invest their money, and how they will leave a legacy. Insurance The need for insurance is inevitable and absolute regardless of age, gender or income.

Financial protection for clients and their loved ones against any sudden tragedy is the ultimate purpose of having insurance. Should clients choose to buy insurance, Glazer Financial Network will be ready to guide them and agents are well informed and educated on the policies available and will be ready to assist in any way possible to make sure they are getting the most fitting policy for their needs. Pensions The Pension Specialists, Inc. is an independent third party administrator for benefit and retirement plans. Glazer’s mission is to meet its client’s objectives by providing excellent service. The Pension Specialists, Inc. provide services to many well-known companies, which include, Broker Dealers, Investment Firms, CPA Firms, Law Firms, Medical Groups, Hospitals, Engineers and Retail Businesses.

Securities offered through Kovack Securities, Inc. Member FINRA / SIPC. 6451 N. Federal Highway, Suite 1201, Ft. Lauderdale, FL 33308 (954) 782-4771. Advisory Services offered through GFN Capital Management a Registered Investment Advisor. GFN Capital Management and Glazer Capital Management are not affiliated with Kovack Securities, Inc or Kovack Advisors, Inc.


g Plan to Plan

Company: Glazer Financial Network Name: Maurice M. Glazer Email: mglazer@glazerfinancial.com Web Address: www.glazerfinancial.com Address: 13747 Montfort Drive, Suite 350, Dallas, Texas 75240 USA Telephone: +1 972 385 0007

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Venturing into Unchartered Waters ET2C offers transparent sourcing and procurement services that add value to global supply chains. Supply Chain Innovation is ET2C’s mission and director Jamie Archer-Perkins tells us more. The company began in May 2001 as a web-based sourcing platform (hence the origin of the name; the original name was e-trade2China) to allow clients the opportunity to work with the Chinese market and supply base. The firm soon recognized that it wanted to help clients to develop close relationship, especially where language, culture and time difference are present. “We moved away from a simple website for our clients to a more service-focused model that ensured our clients were able to gain entry into low cost country manufacturing areas,” explains company director, Jamie ArcherPerkins. “With a focus on service, we have grown to a company of approximately 250 staff in offices all over the world.” Indeed the firm’s client portfolio now ranges from publicly quoted companies through to SMEs, retailers through to wholesalers based in the US, UK, EU and Australia and New Zealand. “Our mission is to deliver longterm solution to your supply chains that create price and quality benefits for your buying and selling operations in Asia,” embellishes Jamie. “With a focus on service and risk-mitigation, we deliver tailor-made results that cover the source to shelf process for your company. By leveraging our extensive experience in the manufacturing industry, ET2C

pledges to ensure that clients avoid all risks that can arise when investing in Asia.” The ability to effectively source and sell in global markets has become a vital part of every company’s ability to operate in an increasingly competitive environment. At the same time, navigating these international markets requires specific business culture understandings and language aptitude in order to guarantee consistent quality from your foreign partners. This is where ET2C really comes into its own. “Whether your company is already buying in Asia, or you wish to expend internationally, we believe that our flexible and tailored solutions can enhance your global strategy by delivering constant revenue growth to your business.” The ET2C Advantage • Procurement services cover a wide range of options to enhance your ability to manage Asian suppliers • Key focus is to provide transparency, significantly benefitting the various stages of production • With a passion for understanding all components of a critical path the firm delivers on price, quality and service • ET2C has talented people with local knowledge to guide clients through the complexities of Asian manufacturing

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ET2C’s Values Quality Assurance – As product quality is highly connected with consumer trust and loyalty, the firm makes quality assurance one of its primary goals. With a stringent and exhaustive audit process, ET2C guarantees that orders will arrive at free of any flaw or defect. It strongly believes in upholding its reputation for conducting rigorous testing processes in order to assure that products are of paramount quality. Risk Mitigation - With years of experience in south-east Asia, ET2C is aware of all hidden dangers and sudden contingencies that could harm an organisation that is new in the region. For every client, the firm leverages its experience and considers all possible externalities in order to save clients from any risk that could hinder their growth in Asia. Risk mitigation is an important pillar of the company and it will stop at nothing to keep clients’ sourcing operations secure and protected. Supply Chain Transparency – ET2C is delighted to guide clients along every step of the supply chain while making a customised solution for their sourcing operations in Asia. The experienced team is at clients’ service and ready to make their source to shelf process as comfortable as possible. As always, ET2C will provide clients with every document to the fullest detail in order to provide utmost

transparency while it manages clients’ Asian operations. Future Currently, ET2C is exploring new markets and finding innovative suppliers to better serve its clients. “We will stop at nothing to find the best products available and continue to increase our demands for product quality on our suppliers,” enthuses Jamie. “Our company looks forward to opening more offices internationally in order to meet you face to face more often. “After mastering the Chinese manufacturing industry, ET2C is entering new supplier bases to find cost saving solutions from reputable sources. We are currently extending our supplier bases in Vietnam and India while already sending routine orders from both countries. ET2C remains focused on service first and foremost, and pledges to serve our clients to our fullest in whichever country they choose to source from.”


g Venturing into Unchartered Waters

Company: ET2C Name: Jamie Archer-Perkins Web Address: www.et2c.com

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Service, Innovation, Integrity SII Investments, Inc is an independent broker/dealer celebrating more than 45 years of excellence as a financial services company. In an industry like financial planning where the only constant is change, SII remains focused on its commitment to enhancing its clients’ success as financial advisors. As an independent broker/dealer, SII Investments stands for... Service Employees maintain a passionate belief that their work is not only contributing to their personal growth and development, but also to the enhancement of the firm’s registered representatives’ financial practices. Each experienced SII home office associate is driven to provide accessibility, guidance and answers when it is needed the most. As an SII affiliate, clients can rest assured knowing the talented team of professionals within the broker/dealer is supporting clients’ financial business. Innovation The firm actively seeks and incorporates suggestions from its registered representatives into its systems and processes, allowing it to provide clients with practical solutions tailored to meet their unique business needs. As an established independent broker/dealer, SII’s ultimate goal is to save its clients and their investment firm’s time, giving them more freedom to focus on building client relationships. The firm achieves this by providing the service and support, payout, technology, practice management services and advisory solutions that clients

need to grow, manage and build their best financial practice. Integrity SII’s significant history as an independent broker/dealer demonstrates the standards that drive it forward. SII Investments, Inc., formerly known as SECURA Investments, was founded in 1968. In the mid-1990s, two SECURA representatives and one home office employee purchased the firm. They focused SII on its niche – providing outstanding brokerage service to successful financial advisors. Eight years after becoming an independent broker/dealer, SII affiliated with Prudential plc, providing us the stability and financial backing of one of the world’s leading financial services groups. Today the firm ranks at the top of the broker/dealer community. We attribute this success to our people, and take great pride in the culture of our financial organization. Hard work and attention to detail are served with Midwestern warmth and sincerity day-in, day-out. “At SII Investments, Inc., our goal is to efficiently provide our registered representatives with the tools and services they need to be successful in the financial services industry,” explains Robert Veasey, an Investment Advisor Representative at SII.

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“We meet this objective by staying on the cutting-edge of financial industry trends, soliciting feedback from our registered representatives, and directly incorporating their suggestions into our systems and processes. We are continuously looking for new and innovative ways to enhance the support we offer and maintain our commitment to progress, both internally and industry-wide.” In-Depth History SII Investments, Inc. was developed in 1968 when SECURA Insurance Company made a decision to add a securities channel to its existing business. SECURA Investments, Inc. gave property and casualty insurance agents the flexibility to sell securities to their clients. In the mid 1990’s, two of SECURA’s top representatives and one home office employee purchased SECURA Investments, Inc. from SECURA Insurance. Under new ownership, the firm was renamed SII Investments, Inc. This group expanded operations at an amazing rate by focusing the broker/dealer on its niche - delivering outstanding service to highly successful and experienced independent financial representatives. In March of 1998, SII Investments, Inc. (SII) was acquired by Prudential plc and affiliated with Jackson National

Life Insurance Company®. Jackson provides various annuity and institutional products available for purchase through SII Investments, as well as the stability and financial support of one of the leading providers of retirement solutions companies in the U.S. The vast resources available through these affiliations ultimately enabled SII to enhance its technology and services for its registered representatives. “Today, as we celebrate more than 45 years of excellence in the financial industry, we rank at the top of the independent broker/dealer community. Our ultimate goal is to save our representatives time, giving them more freedom to focus on building client relationships,” says Robert. The firm achieves this by providing representatives with the resources they need to grow, manage and build their own best financial practices, including: • Unparalleled support • Payouts up to 95% • Paperless technology • Customizable fee-based solutions • Innovative practice management services “This winning combination steadily attracts new business to the brokerage firm, enabling SII to develop progressive relationships with representatives


g Service, Innovation, Integrity

coast-to-coast,” Robert continues. “We attribute our success to our people and maintain a highly selective recruiting process. SII employees are experienced professionals who possess sound ethics and a proven track record of success, ensuring SII Investments will continue to provide outstanding service to our representatives for many years to come.” Robert himself has more than 22 years of experience in the finance industry. Robert Veasey has taken additional exams to become a Certified Financial Planner (CFP®). CFP professionals must pass the comprehensive CFP Certification Examination, pass CFP Board’s Fitness Standards for Candidates and Registrants, agree to abide by CFP Board’s Code of Ethics and Professional Responsibility and Rules of Conduct which put clients’ interests first and comply with the Financial Planning Practice Standards.

Company: SII Investments, Inc Web Address: www.siionline.com

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Thought Leaders The Retirement Learning Center (RLC) is the independent thought leader in the retirement and rollover space. It provides multi-dimensional educational solutions, content development resources, and consulting expertise to the financial services marketplace to help firms establish and grow their retirement business. Offering multidimensional, business-building solutions to the financial services industry, designed to help asset managers, broker dealers, financial advisors, and independent financial planners identify retirement sales opportunities, increase productivity, and grow revenue, RLC has more than 150 years of combined retirement industry experience among its consultants, with its depth and breadth of knowledge being superior. Specifically, the Retirement Learning Center delivers awarding winning educational solutions; content development services, and ERISA consulting expertise. “The Retirement Learning Center understands the importance of educational programs that are practical and actionable, rather than merely theoretical,” explains John Carl, founder and president of RLC. “To this end, we offer a series of educational seminars and workshops designed for financial professionals that cover a broad range of topics, from sales and distribution strategies, to advanced plan design techniques. “Clients also have the option to work with our seasoned consultants to design custom educational programs. Following a content needs assessment, RLC develops custom content based on the client’s unique needs and goals.”

The RLC supports industrywide designations through its relationships with the UCLA Anderson School of Management Executive Education, the Retirement Income Industry Association (RIIA) and PLANSPONSOR. The organization also offers internal certification programs to firms seeking to nurture excellence within their organizations. Many organizations seek an outsourced solution for their ERISA consulting needs. The Retirement Learning Center delivers dedicated ERISA technical and sales support through the Retirement Consulting Call Center (the Call Center). The Call Center is a real-time resource for senior managers, wholesalers, advisors, and in-house technical support staff, where experienced consultants offer sales support, technical ERISA help, and retirement and rollover guidance over the phone. The Call Center offers a broader level of support for retirement industry professionals than other similar services, going beyond providing base-line ERISA information. In addition to the standard coverage of rules and regulations, the Call Center supports the sales aspect of retirement plans as well by helping financial professionals develop consultative sales strategies to effectively win new business and ensure cases are properly underwritten. RLC provides educational programs and investment consulting solutions to financial

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services firms that address the changing needs of the wealth management marketplace. A growing number of investors are shifting from a wealth accumulation phase to a wealth harvesting mindset and lifestyle. This shift necessitates the development of innovative investment strategies and product designs that utilize appropriate asset allocation to meet these changing needs. “The investment programs educate financial advisors on the key issues of asset allocation, manager selection and monitoring, as well as tax-efficient investing and harvesting,” continues John. “Each program includes a lecture on the particular issue, a case study to ensure that the attending financial advisors understand the issues discussed in each session, a road map to use in their business development, as well as an open dialogue to discuss any issues regarding the industry. Each section of the program lasts approximately 2.0 hours. The curriculum can be delivered as a full-day, comprehensive course, or broken into multiple sections.” As well as being the founder of RLC, John is also the founding lecturer for The Retirement Advisor University (TRAU) at UCLA Anderson School of Management Executive Education, and Executive Director of the PLANSPONSOR Institute, the education and training arm of PLANSPONSOR. He also serves on the Government Affairs Committee for the National

Association of Plan Advisors. As the ‘advisor to the advisors,’ John is a highly sought after industry insider who travels the country educating groups of financial professionals on the very latest in retirement legislation, forecasts, and developments affecting the industry. A 25-year veteran of the retirement industry, John has been featured on CNBC, CNN, Forbes, ABC News, The Wall Street Journal, USA Today, and CBS MoneyWatch.com, among others. Carl released his first book in 2009, Retirement Resource Guide: Essential ERISA Education & Best Practices for Financial Advisors, which has won multiple APEX Awards for publishing excellence and serves as the basis continuing education workshops for financial advisors. It is now in its sixth edition. John’s extensive industry experience includes having run Alliance Capital’s Defined Contribution initiative as well as creating and running the state of Rhode Island’s 529 savings plan, CollegeBoundFund®. Later, Carl directed Global Product Management for the firm. Carl has also operated as a successful branch and regional sales manager for Prudential Securities, as well as an independent financial advisor. John is a graduate of Lehigh University, and has completed Executive Continuing Education coursework at Columbia University. John is based in New York, and maintains the firm’s consulting and content operations in Brainerd, MN.


g Thought Leaders

Company: The Retirement Learning Center (RLC) Web Address: www.retirementlc.com Address: 206 North 7th Street, Brainerd, MN 56401

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Bridging the Gap Founded in 1980, Bridges International (BI) is the largest, oldest and most successful private provider of re-entry programming in the state of Florida, providing a continuum of care in Residential Substance Abuse Treatment Programs, Transition Centers, Community Release Centers, and Community Re-Entry Services Transitional Housing for offenders, ex-felons and probation populations. Founder Frank Costantino, an ex-felon who was released in 1972 from the Florida Department of Corrections after serving time for burglary, opened up the first after-care resident program in Orlando, Florida, upon determining something was needed between prison and society to bridge the gap. What started as local ministry has now parlayed into a worldwide vision that serves more than 10,000 inmates and offenders annually. Lori Costantino-Brown, Frank’s daughter, took on the leadership role as president and CEO of Bridges International in 2006. Her leadership has enhanced the program to meet the needs of evidence-based treatment in the 21st century. She stands behind Bridges International’s unwavering commitment to provide thousands of felony criminals the opportunity for rehabilitation and reintegration into their communities as lawabiding and tax-paying citizens nationally and internationally. Bridges International has the proven expertise in successfully addressing the requirements of the criminal justice system as well as in meeting the specialized substance abuse treatment and reintegration needs of the criminal justice population. BI has contracted with the Florida Department of Corrections since 1980, and has managed more than 125 contracts with the DOC and the Federal Bureau of Prisons, Florida Probation

and Parole Services, the county court systems and jails to service criminal justice populations. BI, in partnership with the Department of Corrections, developed the Therapeutic Community Drug Treatment Program model that allows offenders to become active participants in their personal recovery from addiction. BI has proven expertise in successfully addressing the requirements of the criminal justice system as well as in meeting the specialized substance abuse treatment and reintegration needs of the criminal justice population. The Bridges International corporate office, operating with a highly competent team of more than 15 employees, effectively monitors contract compliance through quality assurance indicators, documentation and data collection, staff training, financial controls, and adherence to the Department of Corrections’ rules and regulations. They currently manage 12 facilities throughout Florida with an average total daily population of approximately 1,600 inmates and clients. In addition, Bridges Correctional Treatment provides Outpatient, Intervention, and Aftercare Treatment in five Department of Corrections Community Release Centers (Atlantic, Fort Pierce, Opa Locka, Orlando, and West Palm Beach) for a total of 245 program slots. History of Bridges International Ex-felon, Frank, was sentenced to a 22 year prison term for

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burglary and other related crimes. He accepted Jesus Christ as Lord and Savior of his life two years before he was paroled. “And it changed my life completely.” Upon leaving prison, Frank had a calling and an urge to return and share with other prisoners his testimony of God’s transforming love. The chaplain at Raeford Prison, Rev. Max Jones, asked if he would be willing to return to the prison and talk to the prisoners. After careful consideration Frank agreed. Frank observed men repeating the cycle of the revolving door time after time. He realized that releasing an inmate with $100 and a suit of clothes did little or nothing to change the course of the man’s life. He said that people are incarcerated for making bad choices and the penal system was not addressing that fundamental issue. The average person in society makes about 200 decisions a day and when they are arrested most of their decisions are made for them, such as when to eat, sleep or shower. But when they are released they are once again expected to make about 200 decisions and now they can’t be bad ones. So, in 1976, Frank founded “Christian Prison Ministries” as a way to be part of the solution. This gave him and others an opportunity to share the Gospel with other prisoners and to this end the theme, “Believe a Man Can Change,” was created.

As Frank began to share his story in the prisons in his spare time and listen to their concerns and fears of returning and going back, he quickly recognized that the number one problem is twofold: not only do they need gainful employment, but they also need a place to stay with an address and telephone number in order to seek it. Frank determined something was needed in between prison and society to bridge the gap. During the early 80’s, the drug culture changed and crack cocaine became the drug of choice which created a crime epidemic. The increase of crime eventually resulted in overcrowded prisons. He determined that a diversion program was needed before they even reached the penal system. Another program would treat inmates before returning to the community and deal with community re-entry, assisting them in making the essential connection within the community. Frank said, “Releasing a person back into society without treating the problem is just plain wrong.” In 1980, Frank opened up the first “After-care” resident program in Orlando, Florida to provide a bridge long enough to get them to the other side. The Bridges International contract with The Florida Department of Corrections for The Orlando Bridge began a partnership that provided a work-release program with a substance abuse overlay to address drug and alcohol problems. Frank realized that


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if the inmates did not deal with the underlying problems which contributed to their incarceration that they would return and leave “a hole in time.” He said, “While I was in prison vague concepts began to come into focus. It seemed as though everyone was, to some extent, a prisoner of their own personality, motivated by forces beyond their control. One thing seemed apparent through it all. Takers are losers and people who don’t care leave holes in time.” What started as a local ministry has now parlayed into a worldwide vision that serves over 10,000 inmates and offenders daily. Bishop Frank Costantino passed away in April of 2006, however his vision and legacy lives. Lori Costantino-Brown, Frank’s daughter, was appointed by the Board of Directors to continue the vision and leadership of Bridges International. Lori has further enhanced the programs and continued Frank’s bequest to meet the needs of evidencebased treatment in the 21st century. The Bridge program is an International presence with programs and outreach ministries in countries on four continents. The program was founded on the basis of the “Wholistic approach to recovery” predicated on the 12 Step model. We have followed the same basis for 30 years while increasing the efficiency and effectiveness of the program and increasing the quality of care for the person served.

Company: Bridges of America/Bridges International Contact: Lori Costantino-Brown Address: 2145 Metrocenter Blvd. Suite 350, Orlando, FL 32835 Website: www.bridgesofamerica.com Email: Lbrown@bridgesofamerica.org Telephone: +1 (407) 218-4800

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About Lori CostantinoBrown Lori Costantino-Brown succeeded her father and, over the past 30 years, Ms. Costantino-Brown has played a key role in the transformation of Bridges International from a single contract with the Department of Corrections to becoming the leading provider of substance abuse treatment and community release programs in the state of Florida. Ms. Costantino-Brown has earned her qualifications as a Certified Addiction Specialist, and Certified Associate Addictions Professional. She has personally reengineered the organization as Director of Quality Management, Chief Operations Officer, and Senior Vice President. The result is a new Bridges International – a company where offenders receive supervision, but also are expected to become better people as they prepare to reenter society. Through an international expansion, Ms. Costantino-Brown is also the President of Bridges of Canada, which was founded by an acquaintance of the late Bishop Costantino, Monty Lewis. In 2012, when Monty’s health began to fail, he reached out to Ms. Costantino-Brown to assume the presidency and continue to reach out to “the least, the lonely, and the lost” in and around Fredericton, New Brunswick. As an advocate for both business and industries related to substance abuse and justice issues, Ms. Costantino-Brown serves on many high profile boards in Florida. Currently, she serves on the board of directors for the Florida Alcohol and Drug Abuse Association (FADAA) and the Florida Chamber of Commerce. For Florida Tax Watch and Associated Industries of Florida, Ms. Costantino-Brown serves on the Executive Board and is a founding member of the Smart Justice committee, and on the Board of Directors and as a founding member of the Florida Smart Justice committee, respectively. Ms. Costantino-Brown is also the

founding chairman of the Florida Smart Justice Alliance, the latest development in justice reform advocacy in Florida. Healthy Start Coalition of Orange County Family Advocate Award Lori Costantino-Brown received the Healthy Start Coalition of Orange County Family Advocate Award in May 2016. It was given in recognition and appreciation of the care and support that Lori Costantino-Brown and Bridges International has always given to Families in the Orange County community. Ms. Costantino-Brown has a passion for addiction treatment and recovery. Her insightful experience with substance abuse treatment gives her a unique perspective on the criminal mind and addictive behaviors of offenders at every stage of recovery. BI Program Types Residential Substance Abuse Treatment Program Bridges International has three Residential Substance Abuse Treatment Programs built on the Therapeutic Community Concepts. The peer-led, peerdriven environment encourages clients to become active participants in their recovery. These are adult male and female felony drug offenders who have been sentenced by the local courts to participate in drug treatment as a deterrent from incarceration as a condition of probation. The program offerings in each program vary to best meet the needs of the persons served.

Therapeutic Community Transition/Re-Entry Program Bridges International’s Substance Abuse Transition ReEntry Program is a Therapeutic Community (TC) providing intensive substance abuse treatment services for minimum custody inmates. The program assists inmates in making a successful transition from the correctional institution to their community. Designed to reduce recidivism rates in the Florida prison system, the goal of the

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re-entry program is to transform inmates into productive citizens. The foundation of the program is the Therapeutic Community Concepts, which are essential to maintaining a drug-free lifestyle in social contexts. With clinical supervision, this peer-led, peerdriven environment encourages the men to become active participants in their recovery. Each program participant follows a multidisciplinary treatment plan customized to meet his or her individual needs. Eligible inmates usually have 24 to 36 months remaining on their sentence when entering this program. Upon completion of the Transition Re-Entry Program, inmates become eligible for the Community Release program, where they are gainfully employed during the day and continue their treatment at night.

Community Release Programs Bridges International Community Release programs are designed to allow incarcerated inmates nearing the completion of their sentence to acquire gainful employment within the community while safely housed at a community release facility. Community Release gives inmates an opportunity to get their lives back on track through working and participating in substance abuse treatment, education, and vocation coursework at night. With their earnings, Community Release inmates are required to pay subsistence for room and board, which saves taxpayers money. Inmates also make courtordered payments, send money home for family support, and are required to set money aside for savings upon their release. Bridges International offers substance abuse treatment, diverse courses, and valueadded services that teach problem solving, critical thinking, conflict resolution, and recovery maintenance skills. The program offerings at each facility vary to best meet the needs of the persons served.

Inmates who return to society from community release programs are less likely to commit another crime, reducing the state cost for incarceration. The benefits of community release programs include structure, employment, savings and the increased likelihood that the offender’s re-entry to society will have long-term success. Community Re-Entry Services Transitional Housing Successful re-entry is predicated on an environment that builds the necessary skills for a solid recovery. Transitional Housing maintains a positive recovery community to assist residents in becoming productive citizens. The Community Re-Entry Services transitional housing program provides individuals with a positive, safe, and drugfree residence where they can make a successful transition to independent living. Bridges International Chaplaincy Services Bridges International Chaplaincy Services embraces a holistic approach to recovery and accommodates the mental (emotional, cognitive), physical, social, and spiritual needs of the persons served. Chaplains deliver, monitor, and facilitate a broad range of religious services that provide opportunities for all client/inmates to pursue individual religious beliefs and practices of their own choosing in a manner that is consistent with the security and good order of the facility. Furthermore, religion can be a significant agent of change for many individuals. Thus, chaplains serve as critical staff members that assist client/ inmates who choose this path to enhance their knowledge of and commitment to the beliefs and practices of their faith. At the same time, chaplains work in collaboration with other clinical staff in support of formal treatment programs within the four-dimensional model.

Critical Dimensions of Chaplaincy Religion can be a significant


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agent of change for many individuals. Thus, Chaplains serve as critical staff members that assist client/inmates who choose this path to enhance their knowledge of and commitment to the beliefs and practices of their faith. At the same time, chaplains work in collaboration with other clinical staff in support of formal treatment programs within the four-dimensional model used in Bridges facilities. For quality management purposes, we have identified four critical dimensions within which all functions of chaplaincy fall: Personal Development o Maintaining a Healthy Spiritual Relationship o Maintaining Effective Personal Relationships o Sustaining an Active Agenda for Professional Development Pastoral Ministry o Sharing the Good News of God’s Love o Offering Supportive Counseling o Leading Worship o Providing Religious Instruction o Promoting Spiritual Growth o Maintaining a Ministry of Presence within the Family o Building Relationships with Staff

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Administrative o Developing and Maintaining an Institutional Plan o Developing Volunteers 1. Recruiting 2. Training 3. Supervising/Mentoring o Interfacing with Organizational Leadership o Interfacing with Institutional Leadership o Facilitating All Recognized Faith Groups Community o Fostering Community Awareness and Partnerships o Educating the Church and Community about Justice Ministry o Assisting with Inmate Family Concerns o Assisting with Reentry of Clients/Inmates into the Community Awards Healthy Start Coalition of Orange County Family Advocate Award Lori Costantino-Brown received the Healthy Start Coalition of Orange County Family Advocate Award in May 2016. It was given in recognition and appreciation of the care and support that Lori Costantino-Brown and Bridges International has always given to Families in the Orange County community. City of Auburndale recognizes The Auburndale Bridge as Business of the Month The Auburndale Bridge was recognized as the December 2015 “Business of the Month”. The City of Auburndale would like to recognize The Auburndale Bridge for their longevity, their investment in the community, and the support they provide for the citizenry of Auburndale. Women’s Executive Council In September 2014 our President Lori Costantino-Brown received the Women of Achievement Nonprofit Award from the Women’s Executive Council. Lori accepted the award on behalf of BOA for our work in transition and re-entry services with criminal justice populations.

Florida Alcohol & Drug Abuse Association Award In July 2014 Fort Pierce Work Release Counselor Katherina Van Matre was selected as the Florida Alcohol and Drug Abuse Association (FADAA) Clinician of the Year. This award, which was presented at the 2014 FADAA conference in August, honors agency staff who provide direct care services and demonstrate superlative ability in the field of substance abuse treatment, mental health, co-occurring or prevention services. In 2002 Vice President Charles Brown was selected as FADAA’s Person of the Year. White House Champion of Change In April 2014 Bridges International President Lori Costantino-Brown was nominated by the Florida Parole Commission as a White House Champion of Change for ReEntry. The White House honors local Champions of Change who are doing extraordinary work to facilitate the re-entry and employment of the formerly incarcerated. Florida Council on Crime and Delinquency Re-Entry Award In July 2013 Bridges International received the Distinguished Re-Entry Service Award from Florida Council on Crime and Delinquency Chapter VII. The award recognizes outstanding contributions indicative of the leadership, commitment, hard work and professionalism required to successfully implement Florida’s Re-Entry initiatives towards public safety, reducing recidivism and providing services to assist inmates in a smooth transition back to their community. National Partnership for Community Leadership Award In June 2013 Bridges International was awarded a Global Partnership Award from the National Partnership for Community Leadership. Since 2012 we have been in partnership with the Washington, D.C. organization led by Dr. Jeffrey Johnson, President/ CEO, and his Program Manager

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Jack Johnson. Dr. Johnson is focused on obtaining funding for community-based responsible fatherhood programs and funding to assist with permanent employment, prisoner re-entry and criminal justice reform. Bridges International has participated in the Annual International Fatherhood Conference for the last two years, and in 2012 five of our inmates were featured as “Favorite Fathers” for maintaining an active role in their children’s lives despite their incarceration. The partnership with NPCL has enabled us to expand the Nurturing Parenting Program from the Broward Transition Center to the Orlando Transition Center. Sesame Street in Communities Partnership In May 2013 Bridges International was selected to pilot Sesame Street in Communities’ newest toolkit initiative, Little Children, Big Challenges: Incarceration, to the caregivers for children of incarcerated parents. In August 2013 the Orlando Bridge Transition Center launched the official partnership with Sesame Street in Communities by hosting a Back to School Family Fun Day with over 500 attendees. Each child received a brand new back pack full of school supplies and a Sesame Street incarceration toolkit complete with a DVD, booklet and online resources. Nurturing Father Grant In March 2013 The Broward County Bridge was awarded a $10,000 grant in conjunction with Nova Southeastern University and the Broward County Sheriff’s Office to supplement the “Nurturing Parenting Program” provided by Family Central of Broward. The program teaches fathers how to engage their children in healthy ways. National Fatherhood Initiative Grant Award In 2012 The National Fatherhood Initiative awarded Bridges International a capacitybuilding grant in the amount of $25,000. We were honored to

have been selected from the 406 applications submitted by organizations throughout the country. The capacity-building funds are used to advance adult literacy and foster a better relationship between our inmates and their children. The Fatherhood Initiative’s mission is to improve the well-being of children by increasing the proportion of children growing up with involved, responsible and committed fathers. Nova Southeastern University Quality of Life Grant The Quality of Life Grant was awarded to The Broward County Bridge in 2012 through the continued collaboration and evaluation efforts of Dr. Lindsey Vigesaa, Nova Southeastern University Assistant Professor, Division of Social and Behavioral Sciences. Dr. Vigesaa’s areas of academic focus are institutional and community corrections, prisoner reentry, gender, race, and criminal justice, and criminological theory. The grant funds are being used improve the quality of life for Broward County residents by increasing public safety, reducing recidivism among paternal inmates and decreasing the likelihood that children of incarcerated fathers will engage in delinquent/criminal behavior. SCORE Small Business Training Partnership In January 2011 Bridges International partnered with Broward SCORE (Senior Core of Retired Entrepreneurs) to run a 10-week Small Business/ Entrepreneurship Training Program. SCORE instructors teach Bridges International inmates the basics of small business start-up and operations (e.g. developing business plans, marketing, customer relations, how the stock market works, etc.). SCORE also assigns mentors to each of the business students. At the end of the course inmates compete for the Best Business Plan and all course completers earn a SCORE Small Business Training Certificate.


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English Speakers of Other Languages In 2010 Bridges International partnered with the Dave Thomas Education Center in Broward County to create a unique program for English Speakers of Other Languages. This was in response to the need for programs for the growing number of non-English speaking inmates. The ESOL program is the first of its kind among Florida state transitional work release facilities. Using innovative computer software ESOL students practice their English speaking and listening skills for up to two hours a day. Florida Ready to Work Program Bridges International is the only substance abuse treatment provider that is a Florida Ready to Work Assessment Center and currently provides the opportunity for inmates to earn a Florida Ready to Work Employment Credential. BI continues to rank among the top performers for inmates receiving Florida Ready to Work certificates. In 2009 the Broward County Bridge was chosen by Florida Ready to Work/ACT WorkKeys to pilot the newly developed WorkHabits computer courseware which is being utilized in all of our work release facilities. Toastmasters Award In 2007 The Bradenton Bridge received the distinction of International Presidential Distinguished Chapter from Toastmasters International for their “Toastmasters N Transition� chapter. American Correctional Association Award The Exemplary Inmate Program Award is presented annually to an outstanding correctional program by the American Correctional Association. In 2001, when the Florida Department of Corrections was honored with the prestigious Exemplary Inmate Program Award for the Non-Secure Drug treatment Program, Bridges International had been the largest provider of services for that branch of the Department for the past 16 years.

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The Best Care Available Delta Hospice is a Joint Commission accredited hospice care provider with facilities in Chino and Temecula, California. Close to its location, the hospice is able to serve the hospice care needs of patients and families in the areas of Los Angeles County, Orange County, Riverside County and San Bernardino County. CEO, Vivian Obiamalu, talks to us about the hospice and what it has to offer. Delta Hospice focuses on providing quality individualized physical, emotional, psychological and spiritual care to its patients. The organisation adopts a familyoriented approach in developing a care plan that meets the needs of its patients and their families. Vivian Obiamalu, chief executive officer of Delta Hospice, tells us more about the firm and the care it offers. “For years in the practice, we’ve gained a deep understanding of what a family needs – not just the patient – during the onset of a debilitating and life-limiting illness,” she explains. “Though most of the medical care will be focused on physical needs such as pain management, there is also a great need for emotional support. We offer care and compassion for the entire household with the hope to make the end-of-life journey of your loved one easier to bear. “Beginning hospice care can be an overwhelming experience, but our clinical and non-clinical staff members are here to make the patient’s journey peaceful. We do this by providing excellent physical, emotional, psychological and spiritual care to all of our patients. We do this by maintaining diverse and educated staff members:

physicians, nurse practitioners, registered nurses, licensed vocational nurses, social workers, chaplains, and certified home health aides.” From Delta, patients can expect quality health care services with prompt responses. The team is an interdisciplinary group, consisting of the patient’s personal physician, a Medical Director and a highly-trained and motivated team of skilled nurses. Home health aides, social workers, dieticians, chaplains and other counselors, volunteers, speech, physical and occupational therapists also provide services on Delta’s behalf. The hospice also offers durable power of attorney for health care. Everyone has the right to plan and make their own health care decisions. A durable power of attorney is an “advance directive” to caregivers, ensuring that a patient’s wishes are executed in the event he/she becomes too sick to communicate them. As a recipient of federal financial assistance, Delta Hospice will not exclude, deny benefits to, or otherwise discriminate against any person on the grounds of race, color, or national origin or on the basis of disability or age in admission to, participation in or receipt of the services and benefits under any of its programs and activities.

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This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and the Regulations of the U.S. Department of Health and Human Services issued pursuant to these statutes at the Title 45 Code of Federal Regulations Parts 80, 84 and 91. “Our mission at Delta Hospice is clear,” states Vivian. “We will not rest until we have given our best; we believe that each person’s life is a remarkable journey; we believe that each moment and phase of every life should be lived in utmost dignity; we believe that life should be unrestricted by avoidable pain discomfort; we believe in striving to provide our patient’s with the necessary care to ensure that they live every minute of their remarkable journey in a dignified and pain-free manner; we believe that spiritual upliftment is a necessary component of all phases of life. We aim to provide spiritual upliftment to our clients through the provision of chaplains of various religious persuasions, who are always available to minister to the spiritual needs of our clients; we will care for physical and emotional symptoms that cause pain, discomfort and distress; and we consult with the patient’s physician to make sure medication, therapies and

procedures are designed to achieve the goals outlined in the patient’s care plan.” Delta Hospice is committed to providing quality care that is available 24 hours a day, seven days a week, and 365 days a year. “We want to ensure that our patients transition comfortably and with dignity. We believe in setting a high standard that exceeds the expectations of our patients. Our goal is to assist patients, families and caregivers in various ways to decrease anxiety and increase the patient’s quality of life by managing pain and controlling additional symptoms. “As a patient, family member or caregiver your questions should never go unanswered. Never hesitate to let us know how we are doing. We will send out a Perception of Care Survey through the mail and periodically make phone calls to ensure that excellent care is being provided. Our Home Chart and Hospice Resource Guide are available for you to review anytime. We encourage you to review your Home Chart and discuss any comments or concerns with our staff members. “We understand that patients have a choice and we choose to be the best. Thank you for choosing Delta Hospice. We consider it a privilege to be a part of your journey.”


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Company: Delta Hospice Contact: Vivian Obiamalu Website: www.deltahospiceca.com Address: 14726 Ramona Avenue, Suite 200 Chino, CA 91710

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Large Enough to Serve, Small Enough to Care With more than 76 years of experience, The Jordan Insurance Group is an industry leader in Life Insurance strategies and Employee Benefits. The Jordan Insurance Group strives for excellence through its due diligence in selecting products to satisfy its clients’ needs with proven benefit designs and tax strategies. The talented team at Jordan Insurance utilizes a diversified multi-level approach in preserving, protecting and growing wealth for businesses and individual clients. “As a customer driven organization, our mission is to provide the highest level of products and services to our clients,” explains William Jordan, the firm’s founder and chief executive officer. “The Jordan Insurance Group strives for excellence through our due diligence in selecting products, with proven benefit designs and tax strategies. Our innovative and multi-level approach allows our clients to achieve security by protecting their wealth, health and property. “Our extensive resources allow access to every service and product to best meet your needs. This gives us access to the best technology, the most flexible products, and expertise to help us better serve our clients. Our clients should and will get the best service and knowledge available to them.” William has more than 20 years of experience in the fields of Employee Benefits Planning, Financial Planning, Retirement Planning, and Family Legacy

Planning. He is a member of Highcap Financial, the largest group of independent life insurance professionals in the country. His affiliation brings him and his firm the scale and clout needed to get difficult underwriting cases issued and placed. It also puts him in the unique position of being part of the team that is the number 1 distributor for nine of the top 15 insurance carriers in the country and number 2 for the others. His experience and expertise in the market means the best carriers from a financial stability, product and price perspective are always brought to the table. Independence and objectivity is the cornerstone of his practice. His career has progressed steadily through an array of increasingly responsible positions into Senior Management. Prior to the formation of The Jordan Insurance Group, William served as Vice President of The Meltzer Group for more than 8 years. By delivering unparalleled results to his clients, William earned a reputation as an expert in the areas of Defined Benefit Plans, Individual Life Insurance, Annuities, Estate Planning as well as Employee Benefits. William is well known for being available to his clients for any inquiries 24/7. Client Testimonials Daly Russ, HR Generalist, The Panum Group, LLC “I do want you [The Jordan Insurance Group ] to know how much your hard work is appreciated. I’ve never had a

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negative interaction with you… your attitude and assistance is a great asset to the company! We would be lost without you so I am forever grateful!”

Melba Ayres, Human Resources Administrator, Public Safety Corporation “Public Safety Corporation is pleased with the business relationship we share with The Jordan Insurance Group. We have found their service to be dependable, friendly and open over the years. The communication between the Jordan staff is exemplary and comforting to know that everyone is on the same page. Their attention to detail and willingness to listen to our needs is extremely important to our company.” – Melba Ayres, Public Safety Corporation Amy McColley, The Cleaning Authority ” I am pleased to recommend The Jordan Insurance Group to your company. Bill Jordan contacted The Cleaning Authority to see if he could be of assistance with our health insurance renewal process. Our premiums were due to increase by more than 40% and it appeared there was no alternative except to stay with the current provider. After reviewing our employee census Bill proposed an alternative which offered a better plan while saving our company more than $100,000. We have been very happy with the professional level of service

offered by Bill and his staff. They have been easy to work with and responsive to our needs. They made the transition to our new health plans quite easy given the short period in which we were working.” – Amy McColley, Office Manager, The Cleaning Authority

The Cleaning Authority “The Limited Medical Program offered to The Cleaning Authority has been very well received by our franchisees. This type of medical coverage allows our franchisees to provide cost-effective, comprehensive wellness coverage to their professional housecleaners. Numerous factors in our industry make it difficult to attain employee participation levels that would allow for major medical coverage programs. This program mitigates those issues and provides those same employees with an excellent alternative. Additionally, The Jordan Insurance Group assisted us the entire way in setting up the program, making it a simple, turnkey process for the franchisees and plan participants. If you are looking for a viable health coverage program for your organization, I recommend contacting them today.” – The Cleaning Authority

Kim Hailey, The Creig Northrop Team “I wanted to say thank you to all of you at The Jordan Insurance Group for helping me today by straightening out my mess with


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the issue I was having with my upcoming surgery…it really felt like you all were working for me and it felt really good. I just wanted you all to know that I appreciated whatever part you had in it, thank you.” – Kim Hailey, The Creig Northrop Team of Long & Foster Real Estate, Inc.

Peter Vrettakos, PresidentStructural Group Through The Jordan Group Extensive Life Insurance review process they were able to reduce my yearly premium by $10,000. Annually and gave me an additional three years coverage. It’s always such a pleasure doing business with The Jordan Group.

Company: The Jordan Insurance Group Website: www.jordanig.com Address: 7230 Lee Deforest Drive, Suite 103 Columbia, MD 21046

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Excellence Delivered The Chicago office is Jenner & Block’s first and largest office — the birthplace and center from which the firm has built its reputation and culture. The firm first opened its doors in 1914 as Newman, Poppenhusen & Stern, a three-person firm located in downtown Chicago in a building that was erected soon after the Great Chicago Fire of 1871. Today, Jenner & Block is one of the largest law firms in Chicago. Founded in 1914, Jenner & Block is a law firm of international reach with more than 500 lawyers. The firm has been widely recognized for producing outstanding results in corporate transactions and securing significant litigation victories from the trial level through the United States Supreme Court. Companies and individuals around the world trust Jenner & Block with their most sensitive and consequential matters. The firm’s clients range from the top ranks of the Fortune 500, large privately held corporations and financial services institutions to emerging companies, family-run businesses and individuals. The Jenner & Block Difference • Members of the bars of every United States Court of Appeals and members of the state bars throughout the country. • Among trial lawyers are 12 Fellows of the American College of Trial Lawyers, 12 former US Supreme Court clerks, 87 former US courts of appeals clerks, numerous state appellate court clerks, two former US attorneys, the former associate attorney general of the United States, and numerous former assistant US attorneys. • The firm’s lawyers are actively involved in writing, speaking and representing clients on issues at the leading edge of the world’s business community and the practice of law.

Ross Bricker of Jenner & Block tells us more about the firm and its reputation for excellence. “We are defined by the exceptional results we produce, the values we share, the clients we serve and most importantly, our lawyers,” he begins. “Jenner & Block lawyers consistently deliver excellence in the most complex and demanding legal matters, both litigation and transactions. They do not consider the practice of law a job, but rather a calling to serve clients, the profession and the community. No matter what legal challenge is presented, our powerful combination of experience, professionalism and teamwork helps clients achieve their goals.” The firm has earned its reputation as a litigation powerhouse. The 400 lawyers in its nationally recognized litigation department have won impressive victories in complex and challenging cases in a broad range of substantive areas of law and across a wide variety of industries, before federal, state and administrative courts and in arbitrations. “We have achieved landmark rulings on behalf of clients in matters before the United States Supreme Court — our appellate advocates have presented 21 oral arguments to the Court in the last 10 terms, and we also have an extensive amicus practice,” explains Ross. Lawyers in the transactional practices represent international

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and domestic clients in connection with mergers and acquisitions, joint ventures, strategic alliances and dispositions of businesses. The firm also regularly advises clients regarding public and private securities offerings and financings and in areas such as real estate, tax, environmental, insurance, commercial law, technology, intellectual property, bankruptcy and reorganization, labor and employment, executive compensation, government contracts, health care and associations. “A commitment to public service is part of the DNA of our firm,” Ross embellishes. “We are known for our long tradition of pro bono advocacy, as well as service to the bar and to our communities. “ Indeed, the American Lawyer magazine has ranked Jenner & Block as the Number One pro bono firm in the United States seven times, most recently in 2015. Other accolades have come from The National Law Journal, which named the firm to its 2015 “Pro Bono Hot List,” and Law360, which has recognized the firm as a top “Pro Bono Firm” for five consecutive years since 2010. Many organizations have also recognized Jenner & Block for its pro bono work. The US District Court for the Northern District of Illinois and the Chicago Chapter of the Federal Bar Association honored a firm team with the 2015 Award for Excellence in Pro Bono Service. The firm

has received the prestigious Pro Bono Publico Award from the American Bar Association, the Pro Bono Institute’s John H. Pickering Award, the Public Interest Law Initiative’s Pro Bono Initiative Award, the DC Bar’s Pro Bono Law Firm of the Year Award and numerous others. In addition, many lawyers in the firm have received individual awards for the pro bono work they have done. The firm’s overall achievement is well noted. The American Lawyer most recently named Jenner & Block to its A-List in 2016, recognizing it as among the top 20 law firms in the United States judged best at balancing the practice of law with their obligations to the profession. “The honor reflects our commitment to exceeding clients’ expectations, investing in our people, increasing diversity in the legal profession and helping those with the greatest need for legal representation through pro bono service,” Ross enthuses. Jenner & Block lawyers rise above the rest both in terms of their qualifications and their approach to practicing law. Several Jenner & Block lawyers currently serve as federal judges, building on a remarkable history of judicial service by member of the firm. One former partner served as the United States solicitor general. Ross explains: “We recruit our lawyers from top-tier law schools and prominent clerkships, and foster their


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growth and development with training, mentoring and casework. We foster creativity in the practice of law, while also holding our lawyers to a rigorous set of performance standards. Our culture combines entrepreneurism with an atmosphere of collegiality and teamwork.�

Company: Jenner & Block Name: Ross Bricker Website: https://jenner.com/

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Filling the Void Urban Trendsetters is a media and multi-cultural outreach specialist, headed up by Sharon S Gordon. She tells us more about the firm and the rationale behind its inception. Founded in February 2003, this Columbus, Ohio based company found its niche as a newspaper known for reporting on the positive aspects of the urban community. Urban Trendsetters News Magazine and Media (UTS), is a MultiCultural Outreach Specialist and has gained a national reputation as a respected, integrated communications boutique representing the urban lifestyle. “There was a void in the urban community and the need for the many positive stories going unheard and drowned out in mainstream media by all the negative news,” says Sharon S Gordon, chief executive officer and founder of UTS. “I believed that our community needed a voice for those stories and individuals that wanted to discuss solutions and not problems and that we needed a publication that would allow our youth to see and hear from individuals in their community that looked like them doing great things and I wanted it to be free. Urban Trendsetters News Magazine was created to fill that void and give us that voice. We deliver positive news for positive people.”

UTS has expanded throughout the years to ensure that it has stayed relevant and on the cutting edge of the hottest and newest trends outreach. “In order to do so we have added several media properties to our suite of services. In addition to the UTS website, that allows for up-to-the-minute news and updates as well as access to our monthly publication online, there is also the new UTS TV Network, America’s new African American Television Network.” UTS has also added CityView, its Indoor Billboard and Network, UTSEO-Online Marketing Services and UTS Media to its events and PR division. “These are our passions… combining all of our media products with the resources of our media partners to create complete cohesive and strategic marketing and advertising campaigns,” states Sharon. “We are a one-stop shop! UTS creates campaigns that are conceived with a client’s short and long term sales and marketing objectives. Our joy and goal is to always exceed client expectations.” The company is primarily an online marketing business catering to entrepreneurs, professionals, small businesses, and even corporations. It can also provide services to schools, hospitals, and basically any organization that needs to have a solid online presence and wants to reach their target market and target audience. “We’re different from the rest because we actually listen,”

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enthuses Sharon. “We listen to our clients AND their customers. In essence, we’ll be doing the marketing for you and will represent your brand and your name in everything we do. We understand how much your business means to you and so consider us as a part of your team working hard to make your business successful.” UTS specializes in Web Design, Website Audits, SEO or Search Engine Optimization, Local Marketing, Social Media Marketing, Pay per Click Marketing, and Online Reputation Management.

system ensures everything is in place and that all goals are accomplished on time.” UTS served as the minority and diversity media and outreach co-ordinator for campaigns for construction projects throughout Columbus that include: Columbus Hollywood Casino and the Greater Columbus Convention Center-Hilton. UTS has also become a major urban media sponsor for events throughout Ohio including those listed below and many others. • •

The firm’s methodology is its guiding philosophy, and it’s simple. Sharon tells us more. “Whether the project is a yearlong SEO effort, or a quick image banner for your website, we take into consideration the market you need to reach. We want all our efforts to benefit your brand and your business that’s why we always start by assessing exactly what you need and what results you expect to get from it. We do this via in-depth consultation and research. “We then plan and propose the best solution to your online marketing challenges. With your approval, we launch the plan and monitor its progress. We tweak it according to the results and repeat the process. “Unlike freelancers and other digital marketing agencies, we provide our clients access to progress reports. We use a reporting dashboard where you can find all the data about your campaign. Our reporting

• • • • • • • • •

Verizon Busy Entrepreneur Webinar Campaign Google Get Online Ohio Campaign Black Enterprise Magazine’s Entrepreneur Conference, Women of Power Summit and African American Film Festival National Market Development for Who’s Who Publishing Tom Joyner HBC Virtual and Online Career Fair Macy’s Music Festival The Arnold’s Classic The Ohio State Fair Ohio Minority Supplier Diversity Council Expo Juneteenth Ohio Festivals City of Ohio-Mayors Small Business Conference 200Columbus Anniversary Campaign Champions of Diversity Annual Luncheon and Career Fair


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Filling the Void

Company: Urban Trendsetters Name: Sharon S Gordon Website: http://urbantrendsetters.com/

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Building Synergistic Relationships Group9 Communications is a telecoms and unified coms supplier for small and midsize businesses, based in New York. “Would you like to know how Carriers buy and sell, provide services, price them, industry standards, and negotiate terms at a level that protects your business not the Carrier?,” begins Tom Fabiano, chief executive officer of Group9 Communications. “Do you know what an IRU is, a bi-lateral agreement or a MUG means? Carriers buy from each other before they sell to you. Understanding how the game is played, what questions to ask, and how pricing is done makes all the difference. At Group9, we provide real value and results that separate us from the revolving door of sales people you are subject to. If you’re dealing with a local sales guy, you’re not getting the level of service you deserve.”

recommendation that will align your strategic business needs for optimal cost savings and future needs.

Group9 will focus on assessing your Network Infrastructure by providing a Site Review, Evaluating your current network topology, and reviewing your vendor contracts. Group9 will provide a summary and

“We combine that with the information gathered in our Audit and Evaluation process,” embellishes Tom. “This allows us to create a view of the network to connect all of your business units and key internal stakeholders.

According to Tom, “The midmarket is undergoing a huge transformation in technology currently as midsize companies change out their infrastructure to meet today’s demand for analytics, performance, and granularity.” Group9 Communications has established great relationships with these business owners because they can see the value with all the savings and benefits Group9 provides them, while taking all the pain out of dealing with the carriers.” Group9 takes the time to listen and ask questions about your business and IT goals.

We present our results and recommendations in a clear, concise manor. This allows us to quickly collaborate with you and determine the Implementation Plan. All of this without a dollar out of your budget. Group9 is compensated after bringing value and proving our worth by driving real costs out of your business.” Group9 has worked with numerous Carriers, PTT’s, CLEC’s ILEC’s, Metro Providers and MSO providers to build their organizations from the corporate level to reach their revenue objectives. The firm’s knowledge of the global marketplace allows the customer to make a decision that is best suited for their global needs and it will provide a No Cost Network Audit and provides a detailed road map of your current and future network. “We provide an honest, experience industry-leading Project Management Team. We review and manage your project from start to finish, by providing the best solutions moving forward and detailing a realistic timeline, multiple solutions and an accurate cost assessment. “We will also outline what is right for our customer, including the management of their vendors, deliverables and realistic costs associated with their project. Group9 focuses on Design, Planning and Project Management of expansion,

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design or configuration of your new or existing facilities, including all of your office planning.” Success begins with having the right team. Recruiting and hiring the best people is the first and most important priority for any organization, especially in the competitive world of communications. Group9 Recruiters have hired more than 500 communications Executives, VP’s, Directors, Global Account Managers, Account Executives, Pricing, HR, Sales Engineers, Engineers, Operations and Sales Support personnel. With more than 15 ten years of human resources, sales, and telecommunications experience, Tom brings a global reach and an unparalleled personal network to Group9. His ability to connect clients to the best, most proven talent and decision makers in the Communications industry is his greatest strength. Tom’s background includes working for one of the first VoIP providers in the world, Go2Call, two PanEuropean, and one global Carrier. He has worked with; the most recognized names in the business including Level3, Verizon, Windstream, PCCW, T-Mobile, XO Communications, France Telecom, Interoute, CenturyLink and Zayo among others. Tom brings a wealth of energy, contacts, relationships and experience to Group9 leading all three divisions. Tom received his BA in Liberal Arts and Business from the University of Maryland.


g Building Synergistic Relationships

Company: Group9 Communications Website: www.group9com.com

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Growing Old Gracefully A.G.E. Consultants was established in 1998 by Barbara Applegate and Jeane Thorne to offer their extensive experience and skills to support families providing loving care to aging relatives. In 2009, P.E.A.C.E. with A.G.E. was added to offer home care services consistent with their team approach and high standards. A.G.E. Consultants serves the Greater Phoenix area. Barbara tells us more about the organization. Caring for an aging parent can be richly rewarding, but also chaotic, confusing and overwhelming. For an aging adult, losing one’s self-sufficiency can be frightening and embarrassing. At A.G.E, we work to help preserve your peace of mind and your aging parent’s dignity. We provide full geriatric care management services to families worldwide with aging loved ones living in the Phoenix metro area. While geriatric care management services are not currently covered by Medicare and most insurance companies, A.G.E. Consultants understands the need to provide these services to aging seniors and their families. If you are caring for an aging parent or loved one, please take the time to see how we can support you in your heroic efforts as a family caregiver. You are not alone. Some 43 million Americans now find themselves caring for an aging parent who may have grown frail and needs the love, kindness, compassion, and of course, the help of others. Our Care Giving Philosophy We feel more attention should be given to the complexities of caregiver issues. Our mission is to support and guide adult children through the process of care giving for an aging parent — to assist in balancing the realities of care giving with care for oneself. We believe in the personal rights of the aging parent and the adult child.

We believe in the human worth and dignity of all people. We believe everyone is entitled to age with the support necessary to ensure a good quality of life. We believe everyone has the right to live life with enthusiasm and comfort. Working as a Team Empowering older persons and their families is a vital component of our professional services. Our care for each client is managed by a Geriatric Care Management Team which consists of: – Geriatric Care Manager Social Worker, – Geriatric Care Manager Nurse, – Director of Companion Services, and Select Caregivers. Our team works closely with you to offer the following services as needed:

Geriatric Psycho-social Assessment This crucial first step helps you understand the care your aging parent’s needs. This assessment includes an evaluation of your loved one’s emotional, mental, social, physical and living arrangement needs. We follow this up with a written report containing all the information gathered during the assessment to help get you started providing appropriate care. Geriatric Care Management Through our ongoing geriatric care management, we help

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you manage your loved one’s essential daily needs. This may include such support services as: – Home Care Services through P.E.A.C.E. with A.G.E. (see more below) – Nursing Assessment/ Medication Management – Coordinating medical appointments – Advocacy to assure that your parent’s rights to quality care are met in a timely manner.

socialization; respite care; light housekeeping; laundry; exercises; personal assistant.

Crisis Intervention In a crisis situation, we can offer emergency services to stabilize your parent’s situation. This includes assistance with emergency housing, caregivers, medical problems, security concerns or protection from possible harm due to abuse, neglect or extortion.

About Barbara Applegate Barbara Applegate, MSW, ACSW, C-ASWCM is a Certified Geriatric Care Manager Social Worker and the owner of A.G.E. Consultants, Inc. As a member of the Geriatric Care Management team, she offers over 35 years of experience working with adult children and their aging parents in the field of geriatrics, healthcare and mental health. From the beginning of A.G.E. Consultants, Inc. Barbara has implemented the unique model of Geriatric Team Care Management by blending the skills of both the nursing profession and social work profession to provide the best oversight of the issues of eldercare. Under Barbara’s leadership the team advises the families about elder life issues and care needs. This team helps both the family and the client in understanding and planning for the eldercare needs.

Home Care Services from P.E.A.C.E. with A.G.E. We carefully match caregivers with seniors based on their unique personal needs. Caregivers provide a full range of home care services and respite care and are a part of the AGE Consultants Geriatric Care Management Team. Some of the services PEACE with AGE offers are: assistance with daily personal care; meal planning and preparation; transportation to special activities and medical appointments; medication reminders; shopping;

Barbara holds a Masters of Social Work and post masters certification in Gerontology from Arizona State University. Barbara has been a past board member of the National Council on Aging, Western Region Chapter of the National Association of Professional Geriatric Care Managers. She is currently an active member of the National Association of Social Workers and National Association of Professional Geriatric Care Managers. Barbara is the coauthor of Parent Care: A Survival Guide for Adult Children of Aging Parents.

Consultation Services When ongoing geriatric care management services are not required, we offer individual consultation for families caring for their aging family member.


g Growing Old Gracefully

Company: A.G.E. Consultants Name: Barbara Applegate and Jeane Thorne Email: info@ageconsultants.com Website: http://ageconsultants.com/ Address: 7320 N Dreamy Draw Drive Phoenix, AZ 85020-5220

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Military Equipment & Service Provider Top of the Ranks in Their Industry Conley & Associates, Inc. provide military-grade vehicles, products and services to both military and commercial clients. Conley & Associates, Inc., (CAI) is a small business headquartered near St. Louis, Missouri. Their major facility and warehouse are in Newport News, Virginia. Additional offices in the Middle-East and the Pacific Rim allow them to further serve their customers worldwide.

Since then, Conley has evolved into a total life cycle product support company. They now provide a complete array of logistics and product support services, as well as program management, maintenance and repair services, training development and delivery, and technical documentation and authoring.

Founded in 1983, Conley has over 30 years’ experience in maintenance management. With a team of qualified technicians and subject matter experts, Conley performs troubleshooting, maintenance, and repair for both military and commercial clients.

CAI recognizes the importance of the relationship we have with their clients; understanding what their customers need allows Conley to deliver the highest quality products and services. They are committed to exceeding their clients’ expectations, delivering products and services on time and within budget, and fostering a culture in which excellence is expected.

Conley & Associates, Inc., was established in 1983 by James Conley and incorporated in 1987. The company’s origins were tied to the Army Watercraft Fleet which is concentrated in the Ft. Eustis, Virginia area. Services were primarily centered on the integration of communications and navigation systems. Conley also installed and supported the Harbor Master operation at Ft. Eustis. Included in this installation were the systems necessary to communicate with Army vessels deployed throughout the world. The company’s capabilities were quickly augmented by a growing competence in repairing and maintaining heavy automotive and marine equipment. The ability to author various types of manuals allowed the company to further expand its diversity.

Conley is committed to delivering the highest quality products, maintenance and repair services, and life cycle support solutions on time and within budget to both their military and commercial customers. CAI maintains high standards of service through acting in a professional manner towards customers and fellow associates. They understand that this is an industry in which excellence is demanded and outstanding performance is rewarded. Conley continue to build a team of highly qualified employees who value their teammates and customers. They are committed

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to pursuing technology and new capabilities that differentiate Conley & Associates, Inc. from its competition. Conley’s leadership team is comprised of experienced managers who are committed to customer service. The executive staff is focused on recruiting and developing the most qualified and dedicated workforce available; JC has over 30 years’ experience in the defense industry. After joining his father’s business in 1997, he was chosen to manage the company’s logistics projects. He was then promoted to Director of Operations, and later, Chief Operating Officer. In 2004, JC became President of CAI. Bob Conley has over 13 years’ experience as a defense contractor, including 8 years of hands on experience with the C4ISR Program. As Vice President, Bob performs key functions in purchasing, contracts, and general administration of the company. Mike Grieshaber has 30 years of government finance experience including accounting, treasury, contracts, and IT. He has worked with McDonnell Douglas (Boeing) and Engineered Support Systems (ESSI). Mike is a member of the Association of Financial Professionals (AFP). Frank A. Tricomi is a retired Army Colonel and served more than

27 years in a variety of command and senior staff assignments. His military assignments included program, acquisition, and contract management positions. Since retiring in 1995, he served as Executive Director of the Wisconsin Procurement Institute, Director of Program Management at Engineered Air Systems, and President of ESSIbuy.com, Inc., an e-commerce and supply chain management company. Jen Reinkober is a retired Army Colonel with more than 22 years of commissioned service. Her military assignments included transportation and logistics positions in a variety of locations. She served both in the United States and overseas, including Iraq, Kuwait, Korea, and Saudi Arabia. She also has extensive experience with Army watercraft. Since her retirement, Jen served as a Logistics Analyst with Alion Science and Technology, working with the US Navy, until joining the team at CAI. Over the last 30 years, Conley & Associates, Inc., has developed a robust maintenance management capability and has successfully assembled a highly qualified team of technicians, subject matter experts (SME), and support staff. Conley technicians provide troubleshooting, maintenance, repair, and warranty work for a variety of military and commercial customers. Technicians have experience with a wide range of tracked and wheeled


g Military Equipment & Service Provider Top of the Ranks in Their Industry

vehicles, commercial vehicles, communications and navigation systems, and ground support equipment. Our support staff also provides a wide range of services, including purchasing, inventory management, and onsite training.

Company: Conley & Associates, Inc Name: Mike Conley Email: mike@conleyauto.com Web Address: www.conley-inc.com Address: 2642 Highway 109, Suite B, Grover, MO 63040 Telephone: 001-636 230-0234

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Teaching the Top Talent Miles LeHane provide coaching, support and services designed for business leaders, managers and executives to make the most of their positions and further the experiences of both themselves and their companies to produce better results in the future. Miles LeHane has a rich tradition of Service that started with Lou LeHane in 1978, creating the premier consulting support to senior executives in the greater Washington area as well as across the country. Headquartered in the historic Glenfiddich House (Harrison Hall) executives and professionals would focus on the future. After Lou’s retirement, David and Melanie acquired the firm in the early 90’s following a 25-year career with Marriott/Saga Corporation. Building on the excellence of the firm, new goals were established to grow and expand the service offerings as well as reaching out around the globe as businesses and clients expanded their horizons. Today, after almost 40 years of business, Miles LeHane is known for its ability to assist individuals and organizations in accomplishing strategic transformations to meet and exceed stakeholder goals. This tradition of focused quality support is being carried forward with Scott Miles and their team of accomplished coaches, counsellors and consultants. Poised to service the needs of leaders and organizations, Miles LeHane blends critical thinking with experienced team members to assist their clients and program participants. Their willingness to listen, learn and partner allows them to become

trusted advisors focusing on success. Today and in the future, their history sets the platform to deliver world class support with a humanistic focus to all. Miles LeHane offers comprehensive Strategic Management services for organizations, focusing on the people who make the business, where the business is now and where the client hopes it will be in the future. By taking an objective thirdparty view of an organization, its strategies, and human resources operations, then meeting with key stakeholders. The company is able to make note and listen to the concerns from all involved parties and gain a deep understanding of the system and procedures currently in place before developing a plan, and determining stages of implementation. At Miles LeHane, one size does not fit all. Each plan is developed and implemented for each client, taking into account their size, industry, culture and current and future markets. Miles LeHane’s approach to Coaching begins with a structure that is customized and balanced to focus on the mutually “contracted” success objective agreed to by the Stakeholder (usually the employer), the Participant (entrepreneur, executive, manager or technical professional), and the Coach.

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Miles LeHane works with five Coaching Models; Coaching for Leadership: Here, the focus is on leadership support at the top of an organization. The higher one goes up the corporate ladder, the fewer peers there are to whom an executive can turn for support. The adage, “It’s lonely at the top,” certainly applies here. Miles LeHane’s Coaches become the support base for the executive— exploring the issues with which the executive must deal.

that needs to be changed or a business skill that needs to be improved or altered.

Coaching for Development and Success: This type of coaching focuses on current or future assignments or opportunities. This is an undertaking to prepare an executive for that next step. Whilst everyone has strengths and weaknesses, the coaches explore with the executive which attributes helped get him or her to their present position, and what attributes might be or have been a potential anchor to hold them in place. “Accentuating the positive” is the thrust of this model.

Coaching for Balance: The underlying principle is that people are naturally resourceful, creative and whole. From a practical standpoint, this means that with guided probing questions, they will find solutions within themselves. They are fully capable of finding their own answers, with the coach being more of a guide, rather than an advisor or mentor. The role of the coach is not to tell them what to do, nor is it to “fix” them. Rather, through deep and curious questions, let them discover their own way out of their box. A consultant helps solve a particular set of problems, whereas a coach helps the client discover themselves as they create the life they envision.

Coaching for Performance: The concentration of this type of coaching is on enhancement for current and future challenges. Does a manager have a rough spot to be smoothed out before he or she is ready for that next advancement? This model addresses a single issue—a weakness—a flaw that needs to be explored in depth, whether it is a personal characteristic

Coaching for Defined Project: Organizations are constantly experiencing change at a rate beyond normal time requirements that would allow a gradual transition. Project coaching enhances successful transformation in a condensed time frame and reduces unintended negative consequences.

Miles LeHane have also released a book surrounding “The Four Pillars of Employable Talent”, which allows individuals and companies to identify, recruit and retain job candidates with


g Teaching the Top Talent

unique sets of skills needed to support organizational objectives. Further to this, the book shows readers how to develop their own leadership skills and advance their career through learning what constitutes “Employable Talent� and how to help that talent recognize their own genius and the specific contributions they can offer an organization. This covers the four pillars of employable talent: resilience, balance, strategic career planning and active financial planning.

Company: Miles Lehane Companies Name: David Miles Email: dmiles@mileslehane.com Web Address: www.mileslehane.com Address: 205 N. King Street, Leesburg, Virginia, 20176, USA Telephone: +1 703 777 3370

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Accounting with Personality Professional Services Bookkeeping offer personalized and tailored accounting nd bookkeeping services to businesses in the Miami area, taking extra care to ensure that the personal touch is always present. Professional Services Bookkeeping Inc was created in 1961 with the goal to provide the highest degree of professionalism at a very friendly and affordable level. This company provides not only the best customer service but a broader range of consulting services to meet our clients’ growing needs. The company’s mission specializes in providing clients with a wide range of accounting and consulting services to meet all their personal and professional needs. While their vision is to do business with their clients at a personal level and for them to receive the confidence that they are being guided by professionals. Personal Attention Professional Services Bookkeeping Inc. selects a dedicated team of accounting professionals to staff an accounting department tailored to suit each client’s business needs. This team consists of a full-charge bookkeeper, an accounting software specialist, and a controller. Additional accounting staff can be added as required based on your business activity. Professional Services Bookkeeping handles all your daily accounting needs: invoices and statements, accounts payable, cash receipts and disbursements, payroll, bank

reconciliations and recurring reports. Your bookkeeper will be in contact with you daily by Instant Messenger, email or phone with any questions or concerns. Each client is assigned a full-charge bookkeeper who is responsible for the daily entry of accounting transactions – vendor bills, customer invoices, bill payments, customer payments and deposits, and other disbursements and withdrawals. The bookkeeper maintains complete and up-to-date detailed Accounts Receivable, Accounts Payable and cash account ledgers and provides daily or weekly reports on these and other critical areas of business management. The bookkeeper either processes payroll or makes the necessary entries to record payroll processed by a third-party provider. In either case, payroll entries will include complete recording of gross wages, employer tax and other payroll expenses, and payroll liabilities. Accounting software specialists are assigned to ensure that each client’s accounting data file is set up correctly to fit their business model and to provide the reporting functionality their business requires, and that their bookkeeper is fully trained in how to process activity appropriately in each accounting file. Although they specialize in QuickBooks® and QuickBooks Enterprise Solutions® accounting software.

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Clients are also assigned a controller, who conducts a periodic review of their general ledger alongside their bookkeeper, to ensure all activity is posted correctly and that any necessary cash to accrual or income recognition adjustments have been made. The frequency of the review depends on the level of controllership services clients select, but at minimum the review takes place monthly. After each monthly review, the controller issues financial statements and locks the accounting data file for the period so that no data can be changed after the reports are issued without the controller’s full knowledge and permission. The controller then distributes the financial reports package for the month to designated personnel at the client company. Monthly or quarterly, this report package includes a management letter explaining the significance of the financial reports and calling attention to critical business ratios and areas of concern, alongside this is an invitation to meet with the controller for a thorough review and discussion of the client’s financial reports.

based on the company’s payment terms and conditions, and statements can be initiated and transmitted when desired.

Specialized Accounting Services Accounts Receivable reports for collection and cash flow management are prepared and delivered to clients per their chosen schedule, this means that finance changes can be assessed on overdue invoices

Bookkeepers have access to view and download transaction history and bank statements, and, if desired, to transfer funds between business accounts at the clients’ bank. Bookkeeper do not have the authority to sign checks or to initiate electronic payments that have not been

Prior to taking deposits to the bank, clients scan the deposit slip and each of the items to be deposited. Then creates an email and uploads the file when it is convenient. The client’s bookkeeper will post the customer payments against the appropriate customer invoices and record the bank deposit on behalf of the client. Bookkeepers can process payroll or make the necessary entries to record payroll processed by a third-party provider. In either case, payroll entries include complete recording of gross wages, employer taxes and other payroll expenses, and payroll liabilities, and quarterly and annual reconciliation of general ledger balances to payroll returns. If needed, the clients’ bookkeeper can also initiate transfers from their operating bank account to their payroll bank account to cover payroll if these accounts are held by the same bank.


g Accounting with Personality

pre-approved by the client’s appointed staff member. Bank account activity is updated daily in each clients’ accounting file, so that they always know their available cash balance. Transactions that appear in a client’s bank account that the bookkeeper has no knowledge of will be posted, but the bookkeeper will inform clients of these transactions and request supporting information by email. Bank account balance notifications and cash receipts and disbursement reports are emailed to clients daily, weekly, or monthly as desired. Through these tailored and planned services and support packages, Professional Services Bookkeeping provide secure, accurate and professional bookkeeping and accountancy services for business of all sizes and across all industry sectors.

Company: Professional Services Bookkeeping Inc. Name: Jose L. Almarales Email: jose@professionalservicesmiami.com Web Address: www.professionalservicesmiami.com Address: 736 NW 22nd Ave, Miami, Florida, 33125, USA Telephone: 001- 305-642-3000

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Bonding Time South Coast Surety is one of the largest bond only agencies in the United States. As a National Surety Managing General Agency, South Coast Surety provides the largest range of surety products for insurance brokers and direct accounts. We interviewed the firm’s President and CEO Steven Swartz to learn more about THE firm’s focus and his own crucial role within it. South Coast Surety only write surety, assuring that they have the right inhouse underwriting authority and surety carriers to produce the needed surety support. President and CEO Steven Swartz is responsible for the general management of the firm, with an impressive 35 years’ experience in the finance industry under his belt. He begins the interview by telling us about the background to the firm, the role his staff play in it and what they focus on. “I started South Coast Surety more than a decade ago. I do all administration and production for the entire on line resource system. I control all aspects of South Coast Surety’s marketing and sales. I also manage the office technical information scheme. Additionally, I am the primary contract surety underwriter and special commercial programs underwriter. “The staff at South Coast Surety are seasoned specialists in a wide variety of surety bond types. While Southern California had been our primary service area, our firm has grown to encompass all states nationwide and surety bond specialties. We are now among the largest commercial and contract bond surety producing agencies in the U.S.” “Our team is comprised of experienced surety producers

and support personnel. The combined knowledge and understanding of the industry enables us to effectively and efficiently handle all our client’s surety bond needs. Our efforts are enhanced by extensive surety lines and in-house authority. Our firm’s focus on being strictly a surety bond agency ensures that we have the experience and skill to provide answers to a wide variety of surety bond needs.” Steven adds that to warrant that their clients are provided with the maximum available bonding capacity and efficient servicing, South Coast Surety has sought out and can represent most major insurance companies writing surety in the United States. Steven then explains this point in more detail and explains their Bad Credit Surety Bond Program. “Our knowledge combined with these market relationships has created a close-knit crew that makes a difference with better rates, larger limits and more responsive bonding service. South Coast Surety has established in-house authority which has enabled us to be more responsive to our client and producing broker needs. We have also reached out and developed programs that can assist a wide spectrum of the business community. “The firm has used or uses most of the available admitted surety markets in the area. Please

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see our market list (https:// southcoastsurety.com/marketlist) for some of the surety companies we either presently or have previously written with. “Included in our many surety bond programs is our Bad Credit Surety Bond Program. We have several surety companies that will approve commercial and miscellaneous surety bonds for individuals and companies with less than standard credit. While the above program is not for contract bonds, we do have an express bond program that provides aggressive support.”

South Coast Surety customer comments “Very glad to have been doing business with you for three years it been very great. Thank you.” Hazel Franklin “Your staff was very pleasant and I will use SCS on my future bond needs!” Brian Clark “Wonderful first experience. Sharon Cooney has been MOST helpful as we worked through a difficult bond to secure. Our sincere thanks.” Elizabeth & Spencer Gray, Spencer E. Gray, JR. LLC

Steven adds that almost any commercial and miscellaneous bond may be written through the firm’s Bad Credit Surety Bond Program, if there are no prior surety losses nor child support issues.

“Your team is great! Thank you!” Cathy Jeffris, Farmers Agent

“This includes Mortgage Broker Bonds, Finance Lender Bonds, Motor Vehicle Dealer Bonds, Contractor’s License Bonds, Court Bonds, Permit Bonds, General License Bonds and most other surety bonds. Many startup businesses are also subject to bonding declinations. This is not because of bad credit, but a LACK of credit history to review. New companies may also qualify under this Bond Program” Steven concludes.

“For those of us who take care and do good work a license bond should not be a big expense. However, some insurers seem to think we should pay high premiums and South Coast keeps those rates down. Thank you!” George C. Chase

“Kelly Specht was great. I appreciate all her help” Debbie, Western Insurance Marketing Corporation

“Don’t change a thing. You are super in every way. It’ a pleasure to deal with people who are good at what they do.” Henry Morgan “Any time I have needed a proposal or service, I have always received Great service. Thank you” G. Scott


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Bonding Time

Company: South Coast Surety Insurance Services, Inc. Name: Steven Swartz Email: SteveS@southcoastsurety.com Web Address: southcoastsurety.com Address: 1100 Via Callejon, Suite A San Clemente, CA 92673 Telephone: + 1 800 361 1720

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Strength and Vision Sherline exists because of the strength and vision of Joe Martin. Born and raised in Rhode Island, acquaintances would notice that several decades of living on the West Coast never totally erased his New England accent. This article profiles the story of this firm and a selection of their offerings.

Joe Martin was a self-taught entrepreneur who found his way to the business world by being a hobbyist who was never satisfied with the products available. Sherline was the perfect business for Joe. His love of machine tools is evident not only in his product line but also in his modern manufacturing facility. When Joe designed a new product, he did it all. This included the CAD drawings needed for production, the method of manufacturing, and the design of the tooling if needed and then he wrote the instructions.

Sherline’s modern 66,000 square foot manufacturing facility is located in Vista, California. If you would like to see how we produce our high-quality tools at such a reasonable price, we invite you to visit our factory. You will see state-of-the-art equipment, including computercontrolled machining centers and laser engravers producing the extremely accurate parts that make up our lathes, mills, and accessories. Vista is located approximately 35 miles North of San Diego. Our showroom display includes examples of all our tools and accessories. Manual and CNC

lathes and mills are available for demonstration by appointment. Our showroom is open Monday– Friday, 8 AM to 3 PM and closed holidays. One of our recent products is a Pool Cue Live Center P/N 1182PC. We designed this center at the request of some of our customers who use our machines (or modifications of our machines), to make pool cues. They needed a live center with an extended nose, to give them room for their cutters. This extended nose allows them to start cutting from the tip of the pool cue without needing extra material to hold onto. Another is the Laser Engraving Tilting Angle Table P/N 3750LAZ. We designed this tilting angle table for laser engraving because we realize that most laser engraving shops don’t have access to a machine shop that can make special fixtures for their parts. The table includes a dozen steel dowel pins for locating parts, and the bottom

half of the holes are tapped so you can use hold-down clamps. You can use your own laptop or desktop via the USB port with Sherline’s CNC controller P/N 876. This new controller supports both MACH3 and MACH4 software, whereas previous controllers were dedicated to one software or the other. Moreover, the execution speed is faster than before, especially for MACH4 users. Additional features, such as threading and gear cutting, are easier to implement (spindle speed decoders and PWM are required for the latter). This USB device is designed specifically for use with CNC machines with existing LPT (parallel printer) port-based control signals input connector. It allows for a quick migration from the LPT to the USB bus. Although small, the device is adjustable and requires no complex knowledge of device programming.

Company: Sherline Products Name: Jeff Ryan Email: marketing@sherline.com Web Address: sherline.com Address: 3235 Executive Ridge – Vista, California 92081-8527 – USA Telephone: +1 760 727 5857

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Veteran Support Dr Christianson of Citrus College tells us more about her work with veterans, and how it felt to be awarded Best Veteran Support Center Director – California.

Celebrating 100 years of service, Citrus College is located in Glendora in the foothills of the San Gabriel Mountains, approximately 25 miles northeast of metropolitan Los Angeles. The college has the distinction of being the oldest community college in Los Angeles County and the fifth oldest in the state. Citrus College was founded in 1915 under the leadership of Dr. Floyd S. Hayden, who helped bring the community college movement to California. From 1915 to 1961, the college was operated by the Citrus Union High School District.

In July 1961, the Citrus Community College District was created to include the Azusa and Glendora unified school districts. In 1967, the district expanded to include the Claremont, Duarte and Monrovia school districts.

spring semesters), as well as in a variety of non-traditional scheduling options -- winter intersession, evenings, summer sessions, and optional class formats, such as online education courses.

Today, Citrus College occupies a 104-acre campus. The college is currently experiencing a major facilities expansion project that will change the look of the campus.

Dr Christianson was selected to receive the Best Veteran Support Center Director title, she tells us how it feels to be awarded with this prestigious accolade.

The college enrolled 27 students in 1915 and currently the college serves more than 15,000 students annually.

“I am not sure who nominated me,” she says humbly. “But it is a great honour to be able to serve those who have served our country. I don’t see it as work but as a privilege to help and assists others.”

Classes are offered on a 16 week calendar (fall and

She tells us more about the college and its mission for the veteran community. “As a Community College it means that we are helping veterans and helping our future generation transition. Serving student veterans is our main focus but helping them transition into the civilian life by removing barriers is that icing on the cake.”

Dr Christianson’s daily job at Citrus College consists of recruiting student veterans, assisting them with enrolment, completing VA educational paperwork, negotiating the bureaucracy for the Veteran’s Administration, undertaking campus paperwork, providing emotional support and mental health services and referrals as needed, and writing grants for ancillary services. She embellishes on her background prior to attaining his current position. “My career path was solely in the mental health sector, I didn’t ever see myself on a campus helping students, although I had worked for years helping others with trauma and this was a good fit to continue that, as war is traumatic and it does impact someone’s life a great deal.” With regards to the future, Dr Christianson would like to expand the transformational therapeutic experience using art to heal those who suffer from trauma.”

Company: Citrus College Name: Monica Christianson Email: mchristianson@citruscollege.edu Web Address: www.citruscollege.edu Address: 1000 West Foothill Boulevard, Glendora California, 91741 1885 USA Telephone: +1 (626) 963 0323

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Lady in Red Red South Beach Hotel has been accommodating guests since 2010. It opened its doors to travelers from around the world with the purpose of creating unforgettable experiences. We speak to Mercedes Porter about all the hotel has to offer. A unique destination which can provide the perfect escape from the busy hustlebustle of life, the Red South Beach Hotel is housed in a wonderful Art Deco building, and conveniently situated in the Art District, on historic Collins Avenue at the gateway to South Beach. The hotel is only a half a block from the sea, in the heart of Miami Beach. It allows visitors to enjoy the calm of the beach across the street and at the same time participate in the entertainment of South Beach without all the fuzz and noise of it. Its location offers guests the perfect setting to entertain and rejuvenate while discovering Miami’s world known beaches, nightlife, dinning and shopping. Whether visiting for pleasure or business, the hotel’s staff will always make the needs and wishes of travelers a priority. Mercedes Porter of Red South Beach Hotel tells us more about the hotel, the experience offered to guests and its overall vibe. “The Red South Beach Hotel is a welcoming place for anyone willing to enjoy all Miami and Miami Beach can offer,” she begins. “It has a relaxed atmosphere that incentivizes guests to have a good time without worrying of problems they left at home. They can escape from the daily routine and into the paradise of white sands and the ocean’s multiple tones of blue. Our hotel has affordable rates, various amenities and activities, relaxing installations and a wonderful staff at guest’s service.

“We offer a welcoming personal service. Varied entertaining daily activities are possible through our concierge and guests may explore the Everglades in a fly boat or be adventurous onboard a jet ski, as well as visit convenient outlet malls and engage in the all of the city’s sporting events. “Our fully renovated boutique hotel artfully blends classic European baroque elements with contemporary Miami style. We aim to evoke a sense of stylish beauty. Guests can enjoy the trendy, upbeat, friendly, and casual atmosphere with the blend of vibrancy, vitality, and passion of red with the purity, cleanliness, and serenity of white to create an atmosphere of inspiration and balance. This is a fresh approach to a laid-back and chic boutique hotel experience.” The facilities at Red South Beach Hotel are varied and plentiful. Guests benefit from an impressive in-site restaurant, access to an outdoor swimming pool and large sun deck, as well as a fitness center. Valet parking is available, laptops are accessible at the front desk for in-room use and Wi-Fi is available in all areas of the hotel. There is also an ATM, an ice machine, baby cribs, laundry and dry cleaning services and free daily luggage storage. Beach chairs and towels are offered for trips to the beach. The bar at the Red South Beach offers a variety of complimentary cocktails in the evening. Room service can also be ordered. A refrigerator, hairdryer, safe,

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ice bucket and glassware, iron and ironing board, coffee machine with Starbucks coffee and cable TV are included in every room. There is daily housekeeping service and a variety of entertaining concierge activities. What more could guests possibly want? Mercedes’ role within the hotel is very much one of marketing and primarily involves contacting travel agents and agencies to create future lodging possibilities, as well as revising content shown on OTA’s to keep it upto-date. Mercedes also creates rate proposals for individual or group reservations, as well as managing the hotel’s social media channels. Mercedes tells us more about the staff at the hotel and how they are vital in creating a welcoming ambiance for guests. “Red South Beach Hotel takes a lot of pride in providing guests with the highest quality and personalized service,” she enthuses. “From the moment one walks in, the bell-man

receives you with a big smile. Our kind and attentive front desk clerks are specialized in making guests feel comfortable, they always have a friendly approach. Guests can find hard-working housekeepers in the hallways, suppling impeccable cleaning and alertness. Behind the scenes, the maintenance staff is fully dedicated in keeping all facilities of the Red South Beach perfectly functional. All members of the hotel take pleasure in doing their jobs, we are all team members with the same objective.” With regards to the future, Mercedes and the staff at Red South Beach Hotel are geared to continue to provide guests with the best possible experience, allowing them to enjoy Miami Beach and the surrounding areas. “We hope to improve each day to create a strong reputation of quality service. Continue to offer varied entertaining amenities. Transmit to our guests a positive attitude that makes them engage with the trendy, friendly and casual atmosphere that the hotel has.”

Company: Red South Beach Hotel Name: Mercedes Porter Email: mercedes@redsouthbeach.com Web Address: redsouthbeach.com/ Address: 3010 Collins Ave, Miami Beach, Fl 33140 Telephone: +1 305 531 7742 ext. 2803


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Sophisticated Legal Expertise, Personalised Service Jones & Haley is a small, highly sophisticated business law firm located in Atlanta, Georgia. Richard Jones, a partner, discusses how the firm prides itself on providing big firm expertise, while delivering small firm personal service and value. The firm recently enjoyed winning the Best Business Law Firm – Georgia accolade as part of the 2017 National Finance and Banking Awards Jones & Haley focuses on a broad range of sophisticated legal services, including business/corporate law, mergers and acquisitions (M&A), securities law and software and IT law.

Jones & Haley has recently been recognized as ‘The Best Business Law Firm in Georgia’ by Corporate America.

also a lot of opportunities out there as well. We help our clients avoid the former while taking advantage of the latter.

“We’re delighted to receive such a prestigious award and we owe our success to a lot of hard work and talented people” responds Richard.

Partner Richard Jones notes, “our attorneys strive to develop close relationships with our business clients to understand their needs and to assist them in solving their problems in a high quality, efficient and effective manner, consistent with the highest ethical standards”

He continues “It is a confirmation that our client- first based approach to delivering legal services is being recognized and appreciated”.

Economic challenges continue to affect our sector. The business environment after the 2008 slowdown was challenging. That’s now turned around and there is a sense of optimism and bullishness in the economy.

Business clients realize that today’s complicated fast-paced business climate requires competent, responsive legal counsel and planning. Our lawyers commit themselves to assisting clients in solving problems created by this demanding business climate. Our representation is directed to close the deal, provide high quality legal services and assist our client in solving their problems as efficiently as possible and at a fair and reasonable cost.

As Jones & Haley is a relatively small firm, Richard believes it’s easy to ensure that everyone who provides services to clients does so on a consistent cultural basis. Industry Outlook Our clients understand that many of today’s markets move fast. We work hard to stay at the forefront of such changes and to simplify key issues for our clients to help maintain their awareness and readiness to face these challenges, to take advantage of opportunities and to make their businesses a success.

With respect to specific regional challenges and opportunities, Richard adds, “I find that there is less and less regionalism in the practice of law now. Today, we represent many international clients and with the internet, international borders are much less of a hindrance to getting

business done. This is an exciting prospect for a small firm”. Jones & Haley provides sophisticated legal services, such as securities law and mergers and acquisitions, that are usually only found in large law firms. Yet we can provide the services much more economically, because we are a smaller firm with lower overhead. We are seeing a lot of optimism in the market, and we are currently involved in some very exciting M&A deals and securities law transactions. We hope to help our clients attain success in these deals and our reward is their success.

Company: Jones & Haley, P.C. Name: Richard W Jones Email: jones@corplaw.net Web Address: www.corplaw.net Address: South Terraces, Suite 170, 115 Perimeter Centre Place, Atlanta, Georgia, 30346-1238, USA Telephone: +1 770 804 0500

Right now, the American finance industry is in a state of flux following the election and there are a lot of pitfalls but there are

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Serving the Community Champion Bank is a Colorado-based local community bank that caters to consumer, small and medium sized businesses within the Denver Metro area. As Champion Bank celebrates its 15th year in business, the bank’s Executive Vice President, Valerie Holden looks ahead to an exciting year following their success in achieving the Best Business Bank 2017 – Colorado & Financial Executive of the Year 2017 – Colorado accolades. Throughout Champion Bank’s 15 years of business, the board of directors have never faltered from the bank’s original vision to serve the community. Whilst we faced many challenges with the economic downturn, today we are a thriving bank eager to help those families and businesses to prosper and grow with Champion Bank.

“To be awarded as the Best Business Bank 2017 is a tremendous accomplishment for us. It gives us a great feeling of satisfaction knowing that our customers can choose any bank to do their business”. It also proves that Champion Bank’s employees have the best interest in our greatest asset, our customers. Our motto is ‘Banking the way it used to be’. To Champion Bank, that means that we listen to our customers’ needs and provide the solution that best fits them.

Comprehensive banking services We offer all the personal banking services like larger financial institutions and business banking products for both consumers and businesses. We also have a mortgage department to assist those with the purchase of a new home or refinance their existing one. Champion Bank currently has two offices. The branch is located in Parker, Colorado and we have a loan production office located in Centennial, Colorado. We are big on technology, which gives our customers an advantage of banking from anywhere in the Denver Metro area. What separates us from our competition is the bank can make local decisions in a timely fashion. Our staff are friendly and

experienced and there is never the pressure to meet sales goals. This enables our employees listen to and understand our customers’ needs. Good employees and great service build a solid customer base. We understand that a business owner’s time is valuable so we also promote, ‘let the banking come to you’, meaning our experienced bankers will come to your office to discuss your banking needs and help provide alternatives to accomplish your goals. To keep up within an industry that is constantly evolving, the bank goes the extra mile to ensure our employees are trained on the latest banking rules and regulations. We have regular training sessions through online courses, corporate conventions and regularly scheduled staff meetings.

Company: Champion Bank Name: Valerie Holden - Executive Vice President Email: vholden@thechampionbank.com Web Address: www.thechampionbank.com Address: 16790 Center Ct., Parker, Colorado, 80134, USA, Telephone: +1 303 840 8484

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Thomas Career Consulting is Doing a Top Job Mindy Thomas, founder of Thomas Career Consulting, is working her way to the top of the career consulting industry despite the current state of the job market. Mindy broke out of legal recruiting with her boutique resume writing and career solutions firm, Thomas Career Consulting, based in Media, Pennsylvania. As a former professor at Immaculata University and master-level career counselor and executive leadership coach, Mindy offers uniquely personal, high-end resume writing, career planning, interview preparation and personal development services nationwide. Thomas Career Consulting specializes in helping people who have been struggling to get

ahead in today’s competitive employment arena. This is by no means a narrow market, and Mindy works diligently to ensure success for clients who are transitioning within their career or seeking a new opportunity altogether. With her special brand of career coaching, resume writing and LinkedIn consultation, Mindy can quickly get her clients to the interview table. Mindy distinguishes her services with customized, one-on-one consultations, producing results that are head and shoulders above those of standard run-ofthe-mill career and recruitment agencies, which put all their

efforts into collecting commissions without connecting with clients. Mindy invests the time and effort required to get to know her clients as well as the companies with job vacancies. Her high-touch approach ensures a good match between the candidate and their target company. Thomas Career Consulting is far from a one-size-fits-all career consultancy. With her highly personal touch, Mindy insists on meeting her candidates face-toface, and her clients appreciate the in-person (or on-Skype) relationship-building sessions. Mindy recognizes the individuality of each of her clients and does not offer set-price services. She provides a personalized quote for each client, taking into consideration factors such as current industry positioning, experience, career goals and

timeframes to ultimately produce compelling marketing documents. Mindy’s qualifications are unique. She is one of only 30 certified professional resume writers in Pennsylvania and holds a certificate in executive leadership and coaching from Georgetown University. Mindy also has a master’s degree in career counseling as well as coaching certifications in both job development and career transitioning. With so much personalization packed into each candidate relationship, it’s not surprising that Mindy is booked several weeks in advance. She is making her own success story as her business continues to thrive, and for very good reason. To contact Mindy directly, send an email to mindy@thomascareerconsulting. com.

Company: Thomas Career Consulting Name: Mindy Thomas Email: mindy@thomascareerconsulting.com Web Address: www.thomascareerconsulting.com Address: 221 North Olive Street, Media, Pennsylvania, 19063 Telephone: 001 610 937 5632

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A Cajun Home from Home A Chateau on the Bayou Bed & Breakfast brings true Cajun hospitality and homeliness together for the perfect getaway. After their success in achieving the Best Bayou Side Accommodation - Lafourche Parish award, we took the opportunity to profile the firm’s work in more detail. Claudette L. Pitre opened A Chateau on the Bayou in 2006. Following the death of her Mother, Claudette learned of animal rescue workers sleeping in tough conditions and staying in hot tents nearby – and worried for their safety as stormy weather was on its way and hurricane Katrina was fresh in the minds of residents. She knew that she could not risk letting them sleep in bad conditions for another night, so she invited them into her home, cooked her nowfamous Cajun food and offered them some comfort for the night. From this experience, Claudette decides that hospitality was her calling in life and she committed herself to transforming her 4-bedroom, 3-bathroom house into a cozy respite for travelers and holiday makers visiting the area. She took heirlooms, decorative items and trinkets

passed down from her mother’s estate to pay tribute to her in the bed and breakfasts’ décor, visited local organizations and read, with enthusiasm, anything that would teach her how to create a successful B&B. After successfully receiving her licenses, Claudette began inviting guests to stay with her and states that, before they left they had come to feel ‘more like family’ to her, than guests. The chateau is located 30 minutes from the Louis Armstrong New Orleans International Airport, 10 minutes from Thibodaux, and 15 minutes from Houma, Luling and Larose. Claudette believes that the convenient location is one of the main reasons her venture is so successful. However, she also claims that she has visitors who return again and again, rather than exploring new pastures. These guests have become like family to Claudette and

they favor her hospitality and native Cajun home-cooked food to an al-inclusive hotel, as the ‘home from home’ vibe is more comforting and enjoyable. The four-bedroom bed and breakfast has many luxurious features which give it a sense of pure relaxation and enjoyment, without the extravagance of over-the-top décor or pretense. Claudette provides a full, deluxe continental breakfast, an accessible laundry facility for guests to use and amenities such as internet connectivity, telephone, cable TV and an oncall massage therapist. Claudette says that the best part of her B&B experience is the experiences and shared knowledge that comes from bringing different cultures together. As a proud Cajun native, Claudette enjoys sharing

stories of her pre-B&B worldwide travels and loves listening to her guests’ stories and home comforts, whilst making her home-cooked Cajun meals and encompassing her guests in traditional Cajun hospitality and welcoming comfort. Claudette’s qualifications extend far beyond her ability to welcome people into her home, cook great food and provide her guests with great comfort and the warmth of home. She is also a member of the Professional Association of International innkeepers, LA Bed & breakfasts, Lafourche Chamber of Commerce, the Louisiana travel promotion Association and Thibodaux Chamber of Commerce. A true businesswoman and community champion, merged with the warm and comforting nature needed to be a successful and revered Bed & Breakfast owner.

Company: A Chateau on the Bayou Bed & Breakfast Name: Claudette L. Pitre Email: claudettelp@charter.net Web Address: www.achateauonthebayou.com Address: 3158 Hwy. 308 Raceland, LA. 70394 Telephone: (985) 537-6773 or (985) 413-6773

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From Dishwasher to Giant Killer – Willie E. Gary Collects Another Award Willie E Gary adds ‘Lawyer of the Year – Florida’ to his extensive collection of awards and titles. Willie E. Gary, partner at Gary, Williams, Parenti, Watson & Gary P.L.L.C is a leading national trial attorney and is affectionately nicknamed ‘The Giant Killer’ thanks to his history in taking down some of the biggest corporation in America during his tenure as an attorney. He is responsible for some of the biggest awards and settlements seen in U.S history, with his largest settlements and awards landing at above $30 billion. Gary started life in humble surroundings, as one of 11 children in the household, and has worked his way through the justice system to open the first African-American law firm in his home town of Stuart, Florida before expanding that firm into today’s 3-office partnership of Gary, Williams, Parenti, Watson & Gary P.L.L.C. His determination got him into Shaw university in Raleigh, where

he became Shaw footballs team’s co-captain in 1969. He then moved on to North Carolina Central university and earned his Juris Doctorate in 1974. He then moved back to Florida with Gloria to set about opening his own law firm Willie holds a substantial number of accreditations, memberships and qualifications. He has memberships within the National Bar Association, American Association for Justice, the Million Dollar Verdict Club, the Association of Trial Lawyers of America and the local St. Lucie County Bar Associations. His prestige has not gone unnoticed and he is in high demand across the U.S as a motivational speaker and presenter at awards shows, universities, law schools and groups throughout the country. Throughout his journey toward internationally-renowned trail attorney, Gary has been featured in many publications, including Ebony Magazine’s “Top 100

Most Influential Black Americans” and Forbes’ “Top 50 Attorneys in the US” as well as appearing in The New York Times, Jet, Black Enterprise, Fortune and The National Law Journal. On television, Gary has been discussed and praised on 60 Minutes, CBS Evening News and he has had a guest appearance on The Oprah Winfrey Show Gary’s motivation has clearly been infectious, with his wife Gloria assisting him in the initial set-up of his law firm, whilst two of his four sons are now working with their father at the Gary, Williams, Parenti, Watson & Gary P.L.L.C. office, whilst the eldest son runs the family’s real estate business as CEO and works with the fourth child to run the Gary Foundation, a charity organization set up by Gloria to tackle the issues surrounding education and drug prevention among teenagers. This foundation is not alone in the Gary family’s charitable activities,

with Willie donating millions of dollars to causes and his main passion – Historically Black Colleges and Universities. In return for his charitable nature and community-focused activities, Garry has been awarded numerous honorary degrees and sits on the committees for a variety of community causes and organizations. As a prevalent figure in the justice landscape, Willie is required to work across numerous states. He has stood in trials in at least 45 states thus far in his career and can get from state to state much more efficiently, thanks to his fully-staffed, customdesigned, 32-passenger Boeing 737 – because being the greatest attorney in the US does not come without it’s perks. The personal plane is also used to see family more often and schedule his time between charities, individuals, work and personal life more effectively.

Company: Willie Gary Name: Kori Searcy Email: Kori@williegary.com Web Address: www.williegary.com Address: 221 E. Osceola St, Stuart, Florida, 34994 Telephone: 001 772 283 8260

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Retirement Plans – Even Your PC Should Have One RetirePC is a North Texas-based company aiming to reduce global waste through the responsible recycling and electronic asset management. RetirePC was founded in 1994 and is taking on the world of electronic recycling one PC at a time. With services including physical electronic disposal, stripping and recycling, alongside data disposal and the safe destruction of sensitive information using methods which are compliant with HIPPA guidelines. From beginning to end, RetirePC aim to support corporations and provide documentation to prove that assets are being

disposed of and managed in the most responsible manner possible, to this end the company includes asset management, logistic assistance, disposal and auditing services in their repertoire, providing companies across corporate America with a complete package for safe electronic and data disposal. The recycling process is offered under a ‘turnkey’ promise – meaning that the entire process is taken care of via one point of contact. This is a great business model to offer to corporations, who otherwise may not have

the time or resources to ensure that their electronic recycling needs are met in a sustainable, environmentally-friendly and responsible manner. RetirePC is EPA registered and R2 certified, offering clients peace of mind that they have everything under control when it comes to asset management, data destruction and electronic recycling. Given the recent rise in worldwide hacks and major computer virus outbreaks, safe data destruction and management needs to be a focus for companies in all states – businesses are not just handling data which can be used against the company itself, they must also consider the client, customer, partner and supplier information

held in their systems, which can be used maliciously to target individuals and other corporations for malicious activities. This is an issue which should be dealt with at all levels of the IT industry, but is especially important for businesses which are not focused on the information technology sector, and who may not have the protections and resources available to ICT experts. To tackle the gap in IT security, RetirePC offer a complete service from logistics to safe data destruction, ending with the recycling of the physical components and an audit report to show the client exactly what has happened and how their assets have been handled and destroyed in a responsible, legal and secure manner.

Company: RetirePC Name: Scott Hengem Email: scotth@retirepc.com Web Address: www.retirepc.com Address: 1201 Exchange Drive Richardson, Texas 75081 Telephone: 001-214-228-3864 Cell

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Bringing Complex Data Under Control Best Semantic Graph Database Software 2016 &Social Networking Analytics Company of the Year 2016 winner, Franz Inc. have changed the way businesses use and understand complex data. Founded in 1984, Franz Inc. are known as the industry leaders in semantic graph database technologies and artificial intelligence. They are experts in the field of developing and initiating Cognitive computing systems, with clients spanning the Fortune 500 list as well as every significant industry, including healthcare, life sciences, research organizations and intelligence agencies. The company originally formed to produce and sell Macsyma – a form of algebra and calculations software for MACs. Though this was not successful in the long run, due to the oversized and overpriced nature, it did allow Franz Inc.’s founders to experiment with frameworks

large enough to support larger Lisp files – leading to the creation of Franz Lisp, software which has evolved dramatically to incorporate the support of Common Lisp, and is still both relevant and widely used in businesses worldwide today. Using their 30+ years of experience in the industry, Franz Inc. directed their efforts toward developing products based on market drive – responding to customer demands and releasing forward-thinking innovations to appease customer needs with no current solutions. New innovative designs are based on the W3C (World-Wide Consortium) and are designed to meet industry standards set by the ISO. This innovation has led to the extremely popular and effective AllegroGraph software.

AllegroGraph is a graph database software which utilizes a range of analytics libraries, including; Temporal, Geospatial, Reasoning and Social Networking, to form an Activity Recognition package, which takes the complex data input and displays easier-tofollow business insights – with actionable results. This is data made simple, and with database technology deigned to extract key business decision insights and analytics from otherwise-overwhelming data batches, businesses can also see trends and solutions to problems which would remain unnoticed or simply ignored by software using generic database software. The unprecedented nature of the complexity of the technologies combined to create the AllegroGraph software means that decisions based on complex data can be made in real-time, with accurate analytics which

can answer much more in-depth queries using information collected from large amounts of data. The amazing properties of this software don’t stop there, though. The AllegroGraph software is also able to support a wide range of additional input sources, such as Full Text searches, Triple-level security, JavaScript, SPARQL and integration with MongoDBand SOLR. AllegroGraph also supports SPARQL, Full Text Search, Triple-level security, RDFS++, Prolog, JavaScript and integration with MongoDBand SOLR. Due to the incredible success and functionality of this software, Franz Inc. have been named the Best Semantic Graph Database Software 2016. However, on top of this, their software capabilities have also earned them the title of Social Networking Analytics Company of the Year 2016. A great pay-off for a fantastic service provider!

Company: Franz Inc Name: Craig Norvell Email: cnorvell@franz.com Web Address: www.franz.com Address: 2201 Broadway, Suite 715, Oakland, California, 94612 Telephone: 001 510 452 2000

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North Cypress Medical Center is a 175-bed physician-owned, general acute care hospital, founded by local physicians who wanted to create a sophisticated, upscale, patientfriendly healthcare environment for their community. Our services include the latest, stateof-the-art medical technology and equipment, well-respected area physicians, and an upscale 5-star hotel-like ambiance. Designed with patients and physicians in mind, North Cypress aims to be the hospital of choice for the Northwest corridor.

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Radiant Smiles in Southern California Bergh Orthodontics’ great service earns them both the Best Full-Service Orthodontic Practice in California & Excellence in Early Treatment Awards. Dr. Brian Bergh, an award-winning orthodontist, offers the most advanced braces for children, teens and adults, including Invisalign, Invisalign Teen, lingual braces, clear braces, and metal braces for orthodontic treatment. Dr. Bergh has been a practicing orthodontist in Glendale, California (CA) for over 24 years. He decided to go into dentistry as a child, growing up with a dentist father and discovering that giving people the opportunity to have a healthy and attractive smile made a difference to their everyday lives. His practice has now helped over 6,000 patients in the Southern California area and beyond using Invisalign and braces to achieve their dream smiles. The practice serves a wide locale in Southern California, including Glendale, Burbank, La Crescenta, La Canada, Tujunga, Los Angeles, Pasadena, South Pasadena, Altadena and Sunland.

To ensure the highest level of service, Dr. Bergh maintains an ongoing interest in technological innovations and their applications in orthodontic treatment and service, ensuring that all patients receive the best possible service and the top industry practices. Dr. Bergh and his team regularly attend training sessions and seminars to optimize their skills and knowledge, with an average of 100 hours of orthodontic development and customer service sessions scheduled each year. This means that the service received by patients is consistently at the top of the industry and goes well beyond patient expectations. The team at Bergh Orthodontics pride themselves on their accomplishments and treatment levels, and to further display this, all but one of the current dental team at Bergh Orthodontics have had or are currently undergoing Invisalign treatment. Putting service, comfort and customer satisfaction at the heart of every activity, the team at Bergh Orthodontics takes pride in their energetic, interactive rapport with patients and strive to maintain a level of trust which results in exquisite smiles. Knowing that time is an issue for their dental clients, especially in the busy Southern California area, Bergh Orthodontics places high importance on starting appointments on time. The current patient satisfaction rate

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regarding appointment times and scheduling accuracy sits at an exemplary 98% - an industry best. The practice staff knows that sometimes lifestyles and working hours can make scheduling orthodontic appointments difficult, and place the schedules of their clients and daily responsibilities a high priority in the need to seek orthodontic treatment. With that in mind, the practice offers short-notice appointments with same day appointments for new clients, and extended office hours with early morning, lunchtime, early evening and Saturday appointment times available. At the practice, the staff know that no two mouths or lifestyles are the same, and they strive to help patients know and understand the details of their cases, to provide all options available, and to explain which treatments are best suited to their clients’ needs. The staff welcome all questions and will not begin treatment until their

clients are comfortable with the orthodontic treatment plan and have a full understanding of their issues and choices. Offering flexible payments for braces and orthodontic treatment is a service which Bergh Orthodontics deems completely necessary in the industry. Providing flexible payment options to fit within most budgets, they help their clients reduce or eliminate any financial stress and anxiety when beginning orthodontic treatment. They work with clients to find a payment plan to suit everyone’s needs, without compromising the quality of the service that every client deserves and needs. To deliver these flexible and suitable payment plans, Bergh Orthodontics has partnered with OrthoFi, a company specializing in customized payment plans and account management through an online platform, making orthodontic treatment more accessible and easy to manage. The practice also offers family discounts on Invisalign and braces.

Company: Bergh Orthodontics Name: Brian Bergh, DDS, MS Email: drbergh@berghorthodontics.com Web Address: BerghOrthodontics.com Address: 1111 N Brand Blvd, Ste 201, Glendale, California, 91202 Telephone: +1 818 242-1173


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Role Reversal – Keeping Mom and Dad Safe JXJ Technologies scoop Best Electronic Medical Care R&D Company - Southeast USA title. How are they taking the healthcare tech industry by storm? Healthcare and wearable tech is starting to become old news, but when that tech can save lives and call for help quickly when necessary, it might be time to look again. JXJ Technologies have collaborated with a wide range of doctors and leading healthcare and technology industry professionals to develop the jWotch – a health-monitoring, wearable, forward-thinking smartwatch which is also able to make calls, transfer location data and update relatives via text message should the wearer need assistance. The firm have partnered with emergency service providers to ensure that the watch is always able to access a dedicated line to seek help in an emergency. Lines are also available for the watch to open, should the bearer be cognizant enough to help themselves with professional guidance via phone call, which is an ideal method of saving emergency services time and budgets, without sacrificing the wellbeing of a person in need. JXJ Technologies are an enterprise group driven by scientific and technological innovation. With healthcare tech taking center stage as technology infiltrates everyday life and provides better standards of living, care and functionality. The company bases their

products in M2M portable communications, developing software which incorporates automated and datamated health analysis systems, then constructing and streamlining the production of the physical equipment to embody that software and ensure that it works well with the human body and normal, everyday movements and obstacles. The services and products offered by JXJ Technologies are spread over numerous platforms which interconnect with one another to form a functioning wearable healthcare monitor and communications device. They utilize the Internet of things, recent jumps in big data processes, cloud computing and bio-sensing technologies to record, track, analyze and sense issues within the wearer’s health data. The different models of the JWotch sense different levels and amounts of data, but the most common features found in the technology produced by JXJ technologies are; heart rate sensor, breathing sensors, blood sugar tracking, body heat and blood pressure monitoring. By collecting so much data about the wearer’s situation, health and normal health levels, the jWotch can analyze the data it stores and transfer this to an app, which is now being used by private doctors to give accurate diagnoses and treatments to patients – this is very effective, since patients’ explanations of symptoms and health concerns

are often not as accurate as the data being collected and it may reduce misdiagnoses and missed symptoms. JXJ Technologies believe that wearable healthcare tech which only stores and collects data, without offering any practical functions, such as analyzing, offering feedback and generating healthcare advice is irresponsible of healthcare tech creators and strive to include as many useful features as possible into their products. The jWotch has an easy-to-find SOS button, which is red and visible in the dark, which, when pressed for 3 seconds will alert the closest emergency response unit and will automatically connect the user to a telephone conversation with a healthcare provider who can assist remotely whilst the ambulance is travelling. The jWotch then sends the wearer’s data to the emergency response staff and allows for the quick and easy transfer of the patient’s condition in real time,

with comparable past data for analysis. The jWotch also have a 6-axis balance sensor, which activates should the wearer fall to the ground in an accident or emergency, once again, this alerts emergency response teams and ensures that the wearer has fast access to the necessary care and attention. Some models will even activate a call to a nominated relative, once the emergency services have been alerted, and in the event of a non-answer, will send an automatic text message to any nominated relatives and caregivers to notify them of the circumstances. JXJ Technologies are marketing their products toward concerned relatives of older or disable individuals, as a safety precaution. This is excellent as it has many features which are comforting to both vulnerable people and their loved ones. This company is offering true technological innovation for peace of mind all round.

Company: JXJ Technologies Inc. Name: Jiannan Xiang Email: jiannan.xiang@jxjtech.com Web Address: www.jxjtech.com Address: 1 Meca Way, Norcross, Georgia, 30093 Telephone: +1 404 909 8017

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The Hidden Support behind Healthcare Research BioVision Incorporated are the company behind cutting-edge healthcare researchers, supplying the kits, chemicals and technology necessary to find preventative medication and management plans for chronic conditions. Life science company BioVision Incorporated, provide the necessary supplies, equipment, chemicals, antibodies and technology to support effective disease and healthcare research across the U.S. The research being carried out in modern times is more effective and more likely to be useful, thanks to modern technology, discoveries in science and the human body and the wealth of collaborative power which is not available at the touch of a button, thanks to the interconnectivity of the internet. This means that more research is being carried out by a larger number

of corporations and groups nationwide. But to successfully enact their research, these groups need to source all the necessary supplies, including antibodies, biochemical and specialist equipment. This is a stage of research that is often not given much thought, but is highly needed to keep the life science industry and work afloat. BioVision incorporated provide the equipment, chemicals, organic matter and supplies for research into a range of diseases and conditions affecting the world’s population, including diabetes, obesity, cancer and protein and enzyme production issues. Aside from the common illnesses and diseases we often

think about when focusing on life sciences and healthcare research, there are several extraneous conditions and effects which BioVision supply the necessary equipment and products for, including aging, neurological conditions, hormone issues, medication research and stem cell research tools. Whilst many of BioVision Incorporated’s products are aimed at medical research and health conditions affecting humans, they do also supply a variety of standard laboratory equipment, tools and products for all types of research and life science activities. This includes spin columns, dyes, stains and chemicals necessary for a range of life science researches and activities. BioVision Incorporated’s headquarters are situated in the San Francisco Bay Area and was founded in 1996. The company sells products to research teams across the pharmaceutical, biotechnology, academic,

healthcare and government industries in more than 60 countries worldwide. To make this mass-distribution possible on such a large scale, BioVision Incorporated are partnered with many distributors and middlecompanies who ensure that products are available worldwide in a timely manner, due to the nature of some of the products and supplied carried. BioVision Incorporated’s dedication to the research sector has rewarded them with mentions in a vast number of published works and papers produced using products sourced from the company. The current list details over 5,000 papers featuring research carried out using equipment or supplies from BioVision Incorporated. That’s a great claim to be able to make in any industry, but it proves just how important BioVision Incorporated is to the worldwide research sector.

Company: BioVision incorporated Name: Gordon Yan Email: gordony@biovision.com Web Address: www.biovision.com Address: 155 S. Milpitas BLVD, Milpitas, California, 95035 Telephone: 001 408 493 1831

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A Clear Vision for Better Eyecare OCuSOFT provide ophthalmic products to both eyecare specialists and everyday consumers. But How have thy grown from unknown company to the number 1 doctor-recommended brand of ophthalmic products? OCuSOFT Inc. was founded in 1987 in response to a gap in the market for commerciallyavailable eyelid cleansers. The company was an additional company for the founders, who already owned and operated a company under the name CYNACON. The two companies were eventually merged to create the OCuSOFT company of today. OCuSOFT were revered for their easy-to-produce, over-thecounter eyelid cleansing solution - OCuSOFT lid scrub – the first of its kind to be made commercially available as an over-the-counter treatment for the public to treat the symptoms of eyelid irritations. Soon after, OCuSOFT introduced the first commercially-available leave-on eyelid cleanser, followed by the first topical, localized

anesthetic gel and the first proven botulinum toxin injection enhancement supplements. Over the past 30 years, OCuSOFT have grown in both size and reputation and have made a name for themselves in the eyecare industry. They are currently the most trusted and top recommended supplier of eyecare solutions and treatments by doctors and ophthalmologists nationwide. As they have grown so quickly, OCuSOFT have expanded their team and have incorporated a highly-trained and committed sales team who contact professionals and customers to recommend products and chase up warm leads in a professional manner – which works to maintain the company’s reputation and keep them at the top of their industry.

OCuSOFT have been awarded many titles and awards for their work, reputation and trustworthiness within the eyecare industry, including being listed amongst the Top Work Places by the Houston Chronicle for seven consecutive years and one of the Best Places to Work by the Houston Business Journal for two consecutive years.

a range of specially-appointed ‘doctor’s recommendation’ product, which includes nutrition, eyecare and skin care products to treat a variety of ailments, conditions and complaints.

OCuSOFT’s mission statement is “Dedicated to addressing clinical needs with innovative solutions, OCuSOFT strives to improve each patient’s health by providing the highest quality products for not only eye care, but also skin care.”

OCuSOFT base their company policies on their core values, which spell the word ‘Life’, stating that they are “Passionate about LIFE!”, the company introduces their values with enthusiasm and gusto; loyalty, integrity, fun and energy are the company’s values, which shines through in their commitment, reliability and dedication to their industry over the past 30 years.

Which shows their growth since the invention and first production of the eyecare scrub solutions. The company now offer a variety of medical and essential products for eyecare, skin care, junior care and throat care, alongside

Core Values OCuSOFT is passionate about LIFE! Loyalty Integrity Fun Energy

Company: OCuSOFT Ltd. Name: Courtney Mason Email: CMason@ocusoft.com Web Address: www.ocusoft.com Address: 301 Kroesche Rd, Rosenberg, Texas, 77471 Telephone: +1 281 239 9871

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Better Analytics Are Just a Click Away ClickTicker are improving the way companies analyze web traffic and digital advertising campaigns. Founded in 2015, ClickTicker is a small, Florida-based company aiming to take the world of online advertising campaign analytics by storm, with a patented, real-time tracking system, designed for faster, more effective analytics and performance. With the importance of effective digital marketing campaigns becoming increasingly clear, it is necessary for technology, companies and software to evolve sufficiently to keep ahead of the game and ensure that digital marketing team can stay ahead of their competitors, and see the results of their strategies in more and more detail. The inspiration behind ClickTicker is that companies looking to optimize their digital marketing campaigns need more up-to-date data, without having to constantly refresh and update the information displayed. The app created from this idea is a live streaming, real-

time tracker, which shows data as it is recorded on a streaming basis, rather than a ‘refresh to update’ basis. This lets marketing professionals and analytics experts see what is happening at a glance. The most useful application of this tool is the ability to respond to situations in real time. The live streaming data shows companies when things are happening – whether they are positive or negative actions, it gives the company and professionals within a better opportunity to respond the anomalies and sudden changes in the online landscape, which can make or break a company. ClickTicker have noticed that the industry has become accustomed to delays and negative consequences because of them. Their app and software aims to tackle these delays and give users an edge in a marketplace where delays can cause ripple effects and the

reputation of a brand can hang on a split-second decision or change in market attitude. By having consistently updated, live data, marketers can react in a timely manner whilst remaining calm and reducing the stress of the situation. As data flows, unobstructed, and the usual cause of marketing issues – delays - are reduced and eliminated entirely. It is also worth noting that there are many organizations offering products which seem like realtime analytic trackers, but they still rely on reporting, refreshing and information ‘pulling’ which are time-consuming activities and reduce the effectiveness of timesensitive data, as the data may be current when the pulling process begins, but once compete and displayed, the data is a few seconds or minutes old and has been outdated by new data. ClickTicker have protected their design from competitors through patenting, which adds another

layer of distrust to any company proffering real-time analytics software. The business model used by ClickTicker is founded on a free trial basis, inspiring confidence, trust and loyalty in users and boosting the reputation of a company which is still in its infancy, but shows maturity beyond it’s years. Although the company has only been operating for two short years, the innovation and advances brought forth by the ClickTicker software is already having an impact on the digital marketing and etch industries. Particularly for those businesses who rely on public representation and social media branding – whether they are Instagram brands, PPC campaign royalty or simply relying on SEO to get their name seen by potential customers, every company can rely on the ClickTicker software to keep them up-todate, informed and able to retain complete control of their marketing strategies.

Company: Click Ticker Name: Kelly O’Shea Email: kelly@clickticker.com Web Address: www.clickticker.com Address: 6741 W. Sunrise Blvd, Bay #5 Plantation, Florida, 33313 Telephone: 001-305-336-3993

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GLOBAL TEAM. WORLD CLASS RESULTS. As a leading investor relations/public relations/media relations firm headquartered in New York, with offices in Connecticut, Pristine Advisers assists companies of all shapes and sizes in improving awareness and increase shareholder value. With our established database and network of over 450k institutional investors, individual investors, analysts, brokers, portfolio manager and media, we are able to efficiently communicate your mission and goals to the audience that matters most to you.

www.pristineadvisers.com


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Bright Future Ahead for IDCUS Civil Engineers, Planners & Managers Texas Civil Engineering, Planning and Construction Management services provider, IDCUS is at the top of their game – and a leader in their industry. With over 300 projects under their belt and an excess of $3 billion in projects completed, IDCUS is the Texas-based Civil Engineering, Planning and Program/Construction Management consulting firm to seek out for anybody with an interest in the Infrastructure Design and Construction Management industry. IDCUS provides services including planning, development, civil engineering design, and program and construction management services for major site development projects, public works, transportation and building facilities. IDCUS has recently been selected to provide Construction Management and Inspection (CMI) Services for Paving and Drainage Construction for the City of Houston for the second year running. Also, IDCUS has provided CMI services for the City of San Antonio, Bexar County, HCC, Brazoria County, Harris County and TxDOT. In addition, IDCUS is working on over 20 other projects at various stages of design for city, county, transit, toll road and TxDOT assignments. Combined, this represents over $30 million dollars in backlogged fees. Notable clients of IDCUS include; the cities of Houston, San Antonio, Wharton, Rosenberg, El Campo, and Pearland. County

clients include: Harris County, Bexar County, Fort Bend County, Brazoria County and Matagorda County. Additional clients using IDCUS’ services include: METRO, VIA Transit, Harris County Toll Road Authority, Fort Bend County Toll Road Authority, Brazoria County Toll Road Authority, Lamar Consolidated ISD, Houston ISD, Brazosport College, and Houston Community College. Finally, the IDCUS client base is rounded out by the Texas Department of Transportation (TxDOT). IDCUS has worked with TxDOT throughout the state of Texas on projects with TxDOT Houston, San Antonio, Odessa, Tyler, Austin, Paris, Laredo, Waco, Abilene, Bryan, Dallas, Yoakum and San Angelo, among others. All of which provides further evidence of the company’s standards for Quality, Integrity and Excellence for the clients they serve. The company’s mission is to “provide its clients with High Quality Professional Services in a timely and in a cost-effective manner,” which is supported by their vision statement, which states: “To be the Provider of Choice for its Client partners and to provide a Desirable Work Environment for its valued Employees.” IDCUS President & CEO, Jim Gonzales went on to state, “Through Geographical and Service Line Growth of its expanding client base,

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IDCUS provides its clients with superior performance and responsiveness, while providing our staff with the opportunity for increased professional growth and career satisfaction.” IDCUS’s focus on both its clients and employees has enabled continued growth over the years, by providing their employees with the opportunities to grow and develop their own skills, abilities career opportunities, and by earning the trust of their clients. The company has boosted its growth while continuing to maintain the quality of its services its clients have grown to expect. It is this reputation which has led IDCUS to gain the respect of larger US and global corporations and its government entity partners who they work together with on projects throughout the state of Texas. The principals and key staff have a combined 500 years

of professional experience in planning, civil engineering, program and construction management services. IDCUS’s projects include: building facilities, site work, urban & rural freeways, toll roads, transit facilities, city streets, county roadways, corridor studies, drainage, hydrology & hydraulics, and water/wastewater facility improvements. IDCUS provides professional services in a timely manner while maintaining superior client relationships through responsive communications. IDCUS resources include civil engineers, planners, designers, CADD specialists, and program and construction management professionals. IDCUS has earned the ranking among “Hispanic Business’ 100 Fastest Growing and 500 Largest Companies in the US,” and is a leader in the Civil Engineering, Planning & Professional Services Construction Management Industry.

Company: IDCUS Inc. Name: Jim Gonzales Email: jimg@idcus.com Web Address: www.idcus.com Address: 11111 Wilcrest Green, Suite 250 Houston, Texas, 77042 Telephone: 281-703-3527


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Saluting the Commitment to Helping Veterans Get Ahead Falken industries provide training, partnerships and education to help retired veterans get back into work and leave behind the ranks of the unemployed. They have earned the Finest in Business award and no-one deserves it more! Falken industries provide security services, including on-site security, personal protection, transportation security and cyber security services for both public and private clients. They are staffed by ex-military personal who bring the necessary amount of discipline to the role and provide excellent levels of security, service and professionalism to the industry. It’s a sad fact that unemployed and homeless veterans are not a rare sight across the U.S. after their sacrifices and service to the country, nothing is more heart-breaking than seeing an overwhelming amount of disrespect, ignorance and lack of care from both organizations and governments. Falken industries are working to reduce the number of unemployed veterans and restore the glory, pride and respect that should be given to all armed force workers, whether they are still active or not. The company offers training, development and education solutions for retired military men and women who are facing difficult life circumstances, mental health issues and problems getting back into non-military employment – and hiring them.

Not only is the organization working to partner with companies and government agencies to provide these opportunities and employment, they also want to change the stigma surrounding veteran’s fitness for employability. With an overwhelming number of employers refusing to hire veterans due to a lack of transferable skills, Falken Industries are challenging this belief, showing companies that the skills and experiences gained in military careers are transferable to civilian lifestyles and industries also. Falken industries offer a range of security products, training classes and service, making them a convenient, one-stopshop for any company or organizations’ security needs and provisions. They work with a range of veterans and military-focused charities and organizations including; Operation Homefront, Wounded Warrior Project, Operation Gratitude and HEROES Military Warriors Support Foundation.

well as a government services division, dedicated to providing necessary and important government security services. Alongside these safeguards and guidelines, Falken industries hold a large number of corporate memberships, these include; FBI Infragard ( Washington Field Chapter), US Department of State – Overseas Security Advisory Council (OSAC), The Virginia State Police Fusion Center, The Washington, DC Regional Threat & Analysis Center (WRTAC), The Society of Industrial Security Professionals (NCMS), The Quantico Area Industrial Security Council (QAISC), The Virginia Crime Prevention Association (VCPA), The United States Police Defensive Tactics Association (USPDTA), The National Rifle Association – Law Enforcement

Activities Division (LEAD), The National Association of Investigative Specialists and The Prince William County, Virginia Chamber of Commerce. From special ops, to specialized security guards, Falken industries are changing the game of security by recruiting only the most committed and dedicated personal, who have already received high levels of intensive training in both physical and mental preparation for the role – the kind of intensity that only coms with military training.

Company: Falken Industries Name: Rob Ord Email: rord@falken.us Web Address: www.falken.us Address: 10372 Battleview Parkway, Manassas, Virginia 20109. Telephone: 001 (888) 293-2878

The company remains heavily safeguarded and in control of its actions with extensive code of conduct, quality assurance and quality control guidelines, as

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Find Out What Lies Behind the Red Door Red Door Realty Group have a stylish flair when it comes to their Atlanta-based real estate company. Red Door Realty operate in Atlanta, Georgia. They have been offering their services for over 10 years and have seen great successes. They offer their expertise across the residential, renting, sales and short sale property industries. As a full-service company, Red Door Realty offer highly specialized information to assist their clients in making supported and balanced choices when it

comes to managing property. The combination of experience, negotiating skills and industry knowledge mean that Red Door realty always strive to get the best price and quality for all types of property and contracts. An emerging property market is short sales, which has seen an increase in popularity recently and which requires an expert’s input to guarantee the best quality, legality and assurance for clients – all of which are included in Red Door Realty’s inclusive service.

Red Door Realty specialize in renting and letting properties. They know that, in the current market, selling a house is not the idea solution, but renting it out whilst maintaining ownership. For those clients who do not wish to sell their property, but are unsure how to go about renting it out, Red Door realty’s staff have the expertise, knowledge and industry experience to position the property on the market, contact consultants for estimates and legal checks on their behalf and attract the right kind of tenant who will look after the property for the duration of their contract. A key aspect of the service offered by Red Door realty in knowledge of the commercial markets and the ability to get the best prices, contracts and partnerships to ensure the quality and value of commercial lettings and sales. For business properties, Red door realty have over 10 years of local

experience, so whether it’s a local business looking to expand into bigger premises, or a massive organization seeking to spread their roots in Atlanta, the Red Door realty team have the know-how, negotiating skills and qualifications to get the client’s dream property into their hands. Red Door Realty pride themselves on their skilled workforce, with two staff members holding ‘Million Dollar Club’ memberships and with an impressive collection of qualifications, skills and industry knowledge between them, they are proving to be the dream team when it comes to Atlanta real estate. Founder and broker, Robbie Roberts is extremely proud of her team’s achievements and has clearly had a positive influence over her employees and managers, as they continue to grow, develop and offer better and better services to clients across the state.

Company: Red door Realty group Name: Robbie Roberts Email: robbie@reddoorrealtyonline.com Web Address: www.reddoorrealtyatlanta.com Address: 3391 Main Street, Atlanta, Georgia, 30337 Telephone: 001 404-925-9100

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Top Results for Local SEO Company Arizona-based SEO company SEO For My Business provide local and national SEO services for companies across the U.S. SEO For My Business are an Arizona SEO company who endeavor to keep their client’s phones ringing and inboxes full with search engine optimization techniques to keep them at the top of Google’s search results listings. Through organic, white-hat digital marketing methods, SEO For My Business promise to keep their clients among the top 3 results for both local and industryspecific search terms. Their belief is that, whilst advertising should be a priority for any business – from start-ups to multinational corporations – SEO and being seen by potential customers in search results is the ultimate method of getting the brand seen and recognized within the target market.

The company was started by David Kaminski in 2012 and he has worked his way to the top of the search results before offering the same service to clients. By making sure that he could use his techniques to take his own business from a sole trader to a $1 million annual revenue, he has proven to his clients and his partners that organic SEO can take companies to the top of the industry, without having to spend a high amount on advertising. David’s website states that he has reached the top of local and national search engine results without spending any money on advertising, instilling loyalty and trust in his consumer base. The company’s main selling point is that they take the time to get to know their clients, working extensively with CEOs and marketing teams to ensure that they have extensive information about the organization to work

into the SEO techniques. By doing so, SEO For My Business can ascertain the style and techniques which will be most suitable for the company and the methods which are most likely to result in a successful SEO campaign. SEO For My Business also work on a contract-less basis, relying on trust, loyalty and necessity to bring clients back – and so far, this has proven successful, given the company’s growth from one staff member to 20 and a massive growth in annual turnover, the methods of this SEO agency are redefining the SEO and digital marketing industry. David’s client testimonials speak for themselves, with many clients stating that they are inundated with business, thanks to SEO For My business’ methods and continuous results – reports from clients on the SEOFMB website claim that they are receiving so many leads and so much consumer interest that

their expectations have been exceeded phenomenally, as a result of the SEO techniques and attention to detail delivered by SEO For My Business. Getting to the top of Google’s search results is no easy feat – especially when the rules and algorithms change so often as Google try to create a userfocused web, rather than a keyword stuffing paradise. So how does SEO for My Business keep up with the evolving landscape of digital marketing and SEO? David works hard to keep up with industry best practice and dedicates his time between clients to researching and staying afloat of the changes and new surrounding the SEO industry. With his team following suit, the company stays ahead of the competition and ensures that their clients are consistently using the best possible methods to keep their brand visible, relevant and successful.

Company: SEO For My Business Name: David Kaminski Email: dave@seofmb.com Web Address: www.seofmb.com Address: 1835 E 6th Street, Suite 11, Tempe, Arizona,85281 Telephone: 001 602 663 2466

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Service with a Perfect Fit at BookATailor BookATailor have grown from mall kiosks to a high-end, franchise operation with showrooms across the country. From pop-up mall kiosks to 12 highend showrooms across seven states, BookATailor has grown from strength to strength since it was founded by Jacomo Hakim, with help from his father, Fred, in 2012. Jacomo was inspired to open BookATailor during his studies. When, working as a DJ under the name Jacomino, his father began trying to convince him to seek more gainful employment, or open his own business in a more affluent industry. With his father’s support, Jacomo opened BookATailor in 2012 and has seen exponential growth year-onyear since then. The company is founded on the principle that everybody should be wearing custom-fitted clothes. With staff holding the opinion that custom clothing should be the centre of a normal wardrobe for people from all walks of life. To support this, their

business model utilizes a private manufacturing company based in Bangkok, who are responsible for the construction and professional finishing of each garment. The use of a private company, rather than a mass-production service means that individual items can be made to exacting specifications, rather than a mass-produced model which defeats the object of tailoring. This means that turnaround times are much quicker and customers can have their tailored outfits or garments ready-to-wear in around five weeks. By ensuring that they can fulfil a customer’s needs entirely in-house, BookATailor can access clients from all over the country. They have partnered with professionals from all over the U.S and have opened showrooms in seven states, offering consultations on the premises or visiting workplaces, companies and households for personal consultations when requested.

The service is broken down into 5 stages – first, the customer schedules an appointment at a showroom, or requests a personal appointment at a location of their choosing. This gives customers the flexibility to have measurements taken at work, on weekends and at a time to suit their lifestyle. The tailor will store the measurements on a tablet, which has specially designed software to store each customer’s profile, which includes their measurements, preferred materials, colours and persona style profile, to make the process much more personal and valuable for the client. The client can choose from a range of materials and fabrics, which the tailor will show them swatches of for an easier, more accessible experience. This gives the manufacturers more insight into the customer’s style, palette and fashion preferences.

The measurements and customer profile are sent to the manufacturing agency in Bangkok, where the clothing is professionally-crafted and finished to the customer’s specifications – leaving nothing to chance and guaranteeing client satisfaction. The items are then delivered within four weeks of the consultation date and customers are free to show off their new, custom-fitted clothing in style. Jacomo states that the benefits of offering personal and workbased consultations is that once one person is being measured, their co-workers often become interested and tailors are presented with an opportunity to pitch to warm leads and bring new clients into the business – a much more personal version of word-of-mouth advertising. The success of BookATailor has seen the company turn over an excess of $5 million each year since 2014, growth which does not seem to be showing any signs of slowing down at all.

Company: Book a Tailor Name: Fred Hakim Email: fred.hakim@dalcomtelecom.com Web Address: www.bookatailor.com Address: 11 Middle Neck Road, Great Neck, New York, 11021 Telephone: 001-212-486-6628

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To Miami yacht charters, boat charters and rentals... Tropicalboat Charters invites you to cruise with us the beautiful blue waters of Biscayne Bay, Florida Keys, Bahamas, Caribbean, and tropical local islands of Miami, Miami Beach and South Florida. We offer variety of beautiful boats and yachts for any occasion. Choose from our selection of power boats, sport yachts, fishing yachts, party boats, luxury yachts, or even mega yachts for all your luxurious tropical dreams! So join us in for private trips, fun adventures, spectacular views and unforgettable memories on a private yacht of your dreams!

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Community-Focused IT Start-up CEO Finds the Right Solution for any Issue Plan B Technologies, part of North America News’s CEO 100, provide customer-focused IT solutions, whilst CEO Donnie Downs offers a helping hand to charities in the local area. Donnie Downs is the CEO of Plan B Technologies, a full-service It solutions provider in Washington, DC, with headquarters in Maryland. He founded plan B Technologies in 2011 with the aim of providing great, personalized serves to customers. He aims to offer all levels of IT support and services, covering the full-service lifecycle of the IT industry – from education to strategic planning and implementation. Donnie is an avid supporter of education and poverty-alleviation charities, including The Herren Project, End Hunger in Calvert County and Farming4Hunger. His supportive and community-driven nature can be seen throughout his business, with his personality shining through every step of the way. In personalized services and the range of services offered through Plan B Technologies, this is a CEO who has his mind set on making a difference to the community.

Prior to founding Plan B Technologies, Donnie attended Towson University, studying Political Science and Government, following this he studied Business Administration and Management. These courses and qualifications have transferred into Donnie’s’ business and personal life, as he continues to excel and make his business a success, seeing revenue growth year on year. Plan B Technologies, Inc. offers full-service IT solutions to businesses and individuals across the Washington, DC area. These services cover the full lifecycle of IT requirements – beginning with education, consultation, assessment and design and working through to planning, full-service deployment and support to help customers reach their potential and see results. Plan b offer their expertise for both individual and business clients, covering multiple platforms and tiers. The areas covered by plan B’s services include; storage area networking, backup, recovery and archiving

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Alongside security and network infrastructure, Microsoft solutions and a dedicated V-Practice, providing cloud-readiness advisory services and complete virtualization solutions. Plan B attribute their success and great service to their expert teams – with senior systems architects, consultants, and hands-on integration engineers who are cross-trained with over 300 unique certifications. This level of expertise, training, experience and knowledge means that Plan B technologies can offer unrivalled service to their customers, both old and new.

Plan B pride themselves on their policy of putting customer needs first; taking the time to listen to the needs, limitations and issues facing each customer means that the company can offer tailored solutions which are customized to meet the needs of each individual and company they provide services to.

Company: Plan B Technologies Name: Katie Percy Email: kpercy@planbtech.net Web Address: www.planbtech.net Address: 185 Admiral Cochrane Drive, Suite 150, Annapolis, Maryland, 21401 Telephone: +1 301 860 1006


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Home Sweet Home How BridgeStreet Global Hospitality are disrupting the hospitality industry with a range of serviced apartments to suit all lifestyles and budgets. The firm’s President and CEO Sean Worker, recently was selected as part of the CEO 100 awards, as an exclusive winner from Virginia. Based in Virginia, BridgeStreet Global Hospitality are shaking up the industry with their serviced apartments, designed to suit all needs and lifestyles. From short weekend stays, to long-term, temporary living arrangements, these fully-serviced apartments have something for everyone and are in central locations across the world’s most exciting and enticing capital cities. Founded in 1996, and with over 60,000 properties spread across 60 countries, BridgeStreet have built a unique hospitality company with a property management twist. The company offers seven ‘brands’ of property, to ensure that every type of customer, lifestyle and budget is met with exceptionally good products, on-site servicing and facilities. From the low-budget Places brand, offering no-frills convenience at affordable prices, to the Exclusive brand, with VIP servicing and exclusive locations aimed at high-flying clients.

With all properties fully furnished, serviced and decorated to a high standard, customers do not lose out by opting for a more affordable property. This company keeps everything to a high standard, so whether it’s a celebrity booking one of the exquisite six-star residences, or a student snapping up a selfsufficient apartment close to their new campus, expectations are guaranteed to be not only met, but exceeded throughout. The latest addition to BridgeStreet’s portfolio are the Studyo and Link brands, student accommodation featuring top-quality amenities, facilities and the choice of sharing or living independently. With the number of students applying for and attending universities and colleges increasing around the world, this is a smart move on the company’s behalf. In a recent interview, President and CEO Sean Worker disclosed the secret of BridgeStreet’s success, discussing how, when the company receives

an overwhelming number of requests for property in areas not covered by BridgeStreet, the company responds by sourcing and finding properties to list. Sean also notes that his relationship with his teammates is an important factor in the evolution of the company. Choosing to refer to his employees as teammates is an interesting first step, but he also holds 20-minute ‘speed chats’ each week to discuss issues, potential solutions and his teammate’s ideas for improving the company overall.

BridgeStreet offer so many apartments in so many locations through a partnership program. Many of the properties on their newly refurbished website are owned and operated by partnering companies, who have chosen to work collaboratively with BridgeStreet Global Hospitality due to their massive presence and influence in the hospitality sector. One such partnering company is Onefinestay’s, whose partnership with BridgeStreet went public in October 2016, with BridgeStreet CEO, Sean Worker, stating;

But BridgeStreet’s most valuable unique selling point is not the high-quality fittings, the value for money or the exclusive and central locations; it’s the experience they offer. With a ‘home away from home’ vibe designed to suit modern lifestyles. Their clients don’t feel like they’re staying in a hotel or temporary apartment. BridgeStreet truly make their properties feel like homes.

“The ‘New Tribe of Business Travelers’ don’t want to just visit their next destination, they want to live there, even if only for a weekend. Our global travelers trust the BridgeStreet brand to deliver a high-quality experience, with Onefinestay we can offer our guests vetted, beautiful homes, along with the convenience of online booking and high hospitality standards that we can guarantee.”

Company: BridgeStreet Global Hospitality Name: Sean Worker, President and CEO Email: americas.gsc@bridgestreet.com Web Address: www.bridgestreet.com Address: 11180 Sunrise Valley Drive, Suite 400, Reston, Virginia, 20191. Telephone: +1 571 481 2751, +1 800 278 7338

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Home Inspection Company Have the Advantage in North Carolina Advantage Inspection, North Carolina, is a successful Advantage Home Inspection Franchisee, which has seen exponential growth and success since its opening in 2006.

The Advantage Home Inspections name is well-known throughout both North and South Carolina., but for North Carolina’s Raleigh office, the success and branding has become a phenomenon. Through secure online reporting, Advantage Inspections have managed to establish their name as the pinnacle of real estate inspection providers. Owner, Dave park, attributes the success of the company to his extensive building and contracting experience. Since leaving the university of Florida with a degree in Construction Management and Architecture, he has worked in the construction industry for over 35 years and has been responsible for designing, building, constructing, developing and inspecting more than 1,600 properties.

A business mogul, as well as a construction expert, Dave owns three companies; Advantage Inspections, Williams & park and Revere Construction Management. He also uses his extensive knowledge, skills and experience to deliver seminars covering all aspects of the construction and property management industry. He is currently working on writing the “Dave the Inspector” series, the latest installation of which is titled “Business in the crawl Space” and is due to be released soon. With so many projects on the go simultaneously, it would be easy to assume that Dave leaves all the inspecting work to his staff, but it is in the companies he owns, that he displays the knowledge and skills he has earned over the years. Dave hold a vast range of licenses to support his career and expertise, including; a contractor’s license in Florida and North Carolina, a North Carolina Home Inspectors license, and a North Carolina Real Estate License. The company’s success is in large part due to Dave’s commitment to the industry and willingness to pass on his knowledge to his staff and clients. But the company has inherited some of its recognition through the franchising network.

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Inspections are performed in a thorough and comprehensive manner, complete residential or commercial property evaluations are most commonly used during the purchasing due diligence period of a real estate transaction. Evaluations are performed in a manner that provide an opportunity for the buyer to become more informed about the property as well as learn about any current or possible future liabilities that are present. The ‘no denied claims’ policy means that claims will not be disputed if they arise from a pre-existing issue which has not been documented during the initial inspection – which offers a safety net for first-time users of the service. The Advantage Inspection System is renowned and used by the top property inspectors throughout the country. It incorporates all aspects of property inspections, takes client

needs into consideration and is designed to eliminate the usual property inspection obstacle’s and difficulties which can be off-putting to people outside of the property market, or those with property to sell, who deem it to be too difficult. For those customer, Advantage inspections takes out the hard work and makes the inspection process simple. As a whole company, Advantage Inspections has seven offices throughout North and South Carolina, each offering similar services and guarantees. The main Advantage Inspections selling points are he ‘no denied claims’ home warranty and the Advantage Inspection System, which offer peace of mind during the buying and selling of property through coverage of the primary structure, major systems and appliances.

Company: Advantage Inspection Name: Dave Park Email: dave@advantagenc.com Web Address: www.adrdu.com Address: 4020 Wake Forest Road, Raleigh, North Carolina, 27609 Telephone: 001 919 850 2526


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Market Research Duo are Writing Their Way to Fame Brown-Wilson Group founders, Scott and Doug are the co-authors of #1 bestselling book The Black Book of Outsourcing, working and writing together to make headway in the market research industry. Brown-Wilson Group is the premier provider of competitive intelligence, market research, opinion mining, sentiment analysis, services evaluation and strategic consulting services to Fortune 2000 companies worldwide. They gather unbiased, accurate and timely competitive services information, client experience measurements and user opinions to deliver powerful market information, insightful analysis and targeted recommendations to Fortune 2000 firms to harness the power of global business development. Since 1997, Brown-Wilson has been recognized as a Top 25 international market research firm, specializing in the outsourcing, technology, healthcare, pharmaceutical, procurement, higher education, finance and business services sectors. They have served over 12,000 clients including all of the nation’s top 100 financial institutions, 300 largest hospitals, 50 top insurers, 100 top universities, and the world’s 400 largest technology firms. They have earned a reputation for extreme accuracy and enthusiastic customer service which has earned them a large amount of repeat custom and client loyalty. Brown-Wilson Group stands out from the crowd thanks to their ability to combine high quality global data collection with comprehensive multi-country industry specific knowledge of analysts differentiates us from our competitors. The team of

analysts and project managers have conducted research in more than 80 countries including all OECD and extended BRIC countries. Their global research capabilities cover North America, South America, Western Europe, CEE and CIS, Middle East, Africa and Asia. Doug Brown is a founder of Brown-Wilson Group. As a worldwide recognized thought leader in technology and services marketing, he is a frequent speaker and presenter for industry associations, agency networks, universities, and business conferences. He is author of the bestselling book, The Black Book of Outsourcing, ranked by Amazon as one of the top ten books on Leadership, published by John Wiley & Sons. The Black Book of Outsourcing was recently included as #70 on the 100 Best Business Books compiled by international media editors. Based on his global expertise in the area of business development, client experience polling, customer satisfaction surveys and quantitative market research, Doug has authored numerous articles in the business and marketing trade press and has been interviewed and quoted by such diverse newsgathering organizations as The New York Times, Wall Street Journal, The Economist, Bloomberg News, The Guardian, Fortune, Newsweek, TIME, Chicago Tribune, Washington Post, Toronto Globe & Mail, Bloomberg Business Week, Japan’s Nikkei News and other mainstream media publications. He is also a frequent contributor

to leading business publications including CIO Magazine, Wall Street Journal, Forbes, Investors’ Business Daily and Financial Times. He is a frequent guest writer for other popular blogs focused on marketing leadership and management. Before forming Brown-Wilson Group, Doug launched his career in New York, Houston and Washington DC as an operations executive, technology and services sales leader and strategic consultant in the pharmaceuticals, healthcare, hospital and managed care industry. Aside from his duties with BrownWilson Group, Doug is the sole owner, president and founder of Black Book Market Research LLC and Black Book Rankings LLC, the leading polling and healthcare vendor satisfaction survey firms in the US and Europe. Scott Wilson is one of the world’s thought leaders in the area of innovation, quality and improvement of outsourcing, particularly professional services. He is the co-founder of Brown-

Wilson Group, dedicated to value-based marketing principles to professionals around the world. As a frequent speaker at events and conferences, and a consultant to professional service firms on implementing innovation and business strategies his work takes him around the world. He brings over 25 years’ experience of ground-breaking innovation and business development consulting, particularly in the advertising, printing, communications and technology industries. He is the co-author of the best-selling outsourcing and leadership book ever written, The Black Book of Outsourcing. The book has been ranked #1 on various bestseller lists including WSJ and Amazon, and has been translated into eight languages. Scott has toured the world, spreading his innovation and global business development message to outsourcing and procurement professionals in eighty countries. He has been on the advisory board of Emerald Group Publishing Outsourcing Journal for the past seven years.

Company: Brown-Wilson Group Name: Doug Brown Email: doug.brown@brown-wilson.com Web Address: www.brown-wilson.com Address: 3030 North Rocky Point Drive, Suite 150, Tampa, Florida, 33607 Telephone: +1 727 264 1373

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Job Seeking Aid for the Disabled disABLEDperson, Inc. is a public charity organization committed to helping people with disabilities find employment. The Charity has just received Corporate America’s ‘Ones to Watch in Recruitment – 2017’ award. Mike Corso, Programs and Partnership Director, discusses about the charity’s mission and work. Mission disABLEDperson, Inc. is a premier Job Board for people with disabilities launched in 2002. We aim to increase the rate of disability employment for our community members. “Help me find a job” is a phrase that many in our community ask us daily. They want to know that if they conduct a job search on our job search website that it will help them in finding a job. Finding employment We want to help you, a person with a disability find employment.

Our site enables you to post your resume and look through our job listings. Our site offers both email and SMS texting job alerts. Sign up and get job listings sent to you every day. Even though our sites are nationally based, you can search for local job listings by simply using our advanced job search functionality. We work hard with proactive employers to secure available positions. Each day, we have on average over 2000 Unique Visitors per job board. Both of our job boards boast close to 250,000 active jobs at any given

time. That includes hundreds and even thousands of new jobs posted daily. Special features of disABLEDperson, Inc. include: Direct job postings by the employer or the employer’s representative. This means that you can be assured that the job posting that you found through your jobs search is relevant. Our motto is “Community, Not Profit Driven”. Ours is simply to serve. That is why our pricing points for employers to post a job is so low. Scholarships for college students with disabilities. We do this for both the fall and spring semesters. The awards are now up to $1000. We hope to increase these awards in the future. Our site has been made accessible as per 508 Standards. We have received a glowing report from the U.S. Office of Accessibility. We hope you enjoy.

Microsoft Imagine Academy. We work with State Departments of Vocational Rehabilitation and the United States Military offering individuals with disabilities and our country’s heroes, our Wounded Warriors marketable job skills free as a public service. disABLEDperson, Inc. was featured in WalletHub’s recent study examining 2015’s best & worst cities for people with disabilities You can find the piece here: wallethub.com/edu/ best-worst-cities-for-people-withdisabilities/7164/#diana-corso Disability corner is a premier provider in helping individuals obtain the Social Security disability benefits they have already applied for, or if you have been denied. Disability Corner can also help you apply for Social Security benefits (SSDI or SSI) if you haven’t already.

Company: Disabledperson Inc Name: Mike Corso Email: disabledpersons@aol.com Web Address: www.disabledperson.com Address: Encinitas, California, 230636, USA Telephone: +1 760 420 1269

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Dream big. Scale globally.

Flex is the Sketch-to-Scale™ solutions provider that designs and builds Intelligent Products for a Connected World™.

flex.com


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Dancing to Happiness Melbourne Ballroom’s highly renowned school of dance offers an exciting range of classes to suit diverse dance lovers’ tastes. We caught up with Barry Johnson, owner and instructor, who explains how Melbourne Ballroom creates such a special dance experience. Melbourne Ballroom is a warm, friendly, privately owned studio which combines the benefits of experienced tutors with a broad selection of classes to suit different dance tastes and levels. We offer the choice of private lessons, group classes, Friday night parties and special events. Whatever your dance level, if you’re keen to learn we can teach you - from the two left feet stage, social dancing all the way up to the highest levels of competitive dancing. We teach all Ballroom, Latin and Swing dances. Experienced dance tutors Our dance team comprises six highly experienced dance tutors

who are as passionate about teaching dance as they are about dancing themselves. As owner and dance instructor, Barry has an outstanding dance background. Barry explains how he was originally inspired to dance after watching the Fred Astaire movie “Top Hat”. Since then, he’s successfully danced tap, jazz, ballet and ballroom. Barry was previously Dance Director and Assistant Supervisor at the TC Dance Studio. He is now living his dream by teaching, dancing and competing and being part owner of the evergrowing Melbourne Ballroom. Private lessons are the best way to get the personal attention you need to become the dancer you want to be. Our instructors will work with you whether you are single or a couple. You can either

bring a partner or your teacher will be your dance partner. On Friday nights, we have dance parties which are open to public enabling dancers to get together in a relaxed setting and practice what they’ve learnt. We also offer classes for special events. Your Wedding Dance Can Be as Beautiful as Your Wedding Day. We choreograph all types of wedding dances including: • Bride and Groom • Father and Daughter • Mother and Son • Family Formations Positive, relaxing dance environment At Melbourne Ballroom, we want to create a fun, relaxing, positive environment so that everyone who comes here feels welcome, comfortable and truly enjoys their dance experience. It takes time and trust to build a relationship between student and

teacher. Our teachers provide patient, positive instruction. We also have definite policies in place to help create a special dance experience. We: • Prepare for your lesson • Answer all questions patiently • Work at your pace and provide you with the best knowledge available • Don’t use high pressure sales tactics • Don’t speak ill of other studios or their teachers • Don’t talk about other students to you or about you to other students in a negative way • Don’t share personal information you may have given us in confidence about your private lives. We want you to have an exciting time, to leave the stress of the world outside the studio and hopefully leave wanting more.

Company: Melbourne Ballroom Name: Barry Johnson Email: barry@melbourneballroom.com Web Address: melbourneballroom.com Address: 6300 N. Wickham Rd, Melbourne, Florida, 92340, USA Telephone: +1 321 255 1537

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A Firm You Can Trust Handwerger, Cardegna, Funkhouser & Lurman, P.A (HCF&L) is a full-service accounting firm licensed in MD. The firm offers a broad range of services for business owners, executives, and independent professionals, and prides itself on being affordable, experienced, and friendly. HCF&L is a fullservice accounting firm based in Towson, Maryland (License #32026). The firm was originally founded in 1955 by Melvin Handwerger who believed in the value of client service as well as the importance of integrity and honesty. In 1998, Handwerger, Cardegna, Funkhouser and Lurman, P.A. was formed with those ideals as the foundation of the practice. At inception, the firm made the decision to focus its energies and talents towards certain complex industries and it is specialized because it understands the risks of being spread too thinly, as well as the rewards of being specialists. “Our firm is one of the leading firms in the area. By combining our expertise, experience, and the energy of our staff, each client receives close personal and professional attention,” explains Samuel D Handwerger, one of the firm’s founding partners. “Our mission is to build strong client relationships by providing the highest quality of service with an unwavering commitment to professionalism, integrity, industry expertise, and client communication.” When clients engage HCF&L’s services, they can have absolute assurance that the firm’s teams are well versed in that specific industry. “We promise that no matter the size of your business, you are important to our firm and will receive our full attention,” states Samuel.

“You will also find comfort in knowing that our firm has very low staff turnover. We value each and every employee. We believe that a dedicated, consistent team is an asset to our clients. The learning curve is reduced, and our employees become industry and client specialists. “We understand the value of your money. We know how much time and effort it takes for an endeavour to be successful. We also understand your expectations for efficiency and effectiveness on our end. We understand your expectations of a firm that is not only responsive, but one that will be proactive in regard to changes in your business or personal environment as well as changes in government and accounting regulations. We understand your expectations for realistic solutions in an often complex and highly-regulated environment.” Professionalism Accountability, respect, competence and trustworthiness are just a few of the characteristics clients can expect from a financial consultant, auditor or accountant. HCF&L understands that amidst the myriad of responsibilities, both professional and personal, the last thing people need to worry about is the credibility and competence of those handling their financial matters. “Our firm is one of the leading firms in Baltimore/Washington in regard to our areas of expertise. By combining our expertise, experience and the energy of our staff, each client receives close personal and professional attention. And your business

affairs are kept in the strictest confidentiality. You can rely on our expertise and integrity. We are a firm you can trust!” Samuel exclaims. Integrity Integrity is one of the most important aspects of any business. And HCF&L knows that clients have many choices when looking for an accounting firm. “We want you to have a relationship in which you can trust,” says Samuel. “ In every interaction that you have with our firm, we can guarantee that you will walk away feeling that we have treated you with the utmost integrity and that you will know we are a firm you can trust at all times.” Communication HCF&L is responsive. Companies who choose the firm rely on competent advice and a fast, accurate response. The company provides a wide range of financial services to individuals, large and small businesses, and other agencies. Industry Expertise HCF&L is involved with clients in a variety of industries and take

great pride in the time we invest in gaining knowledge in these industries. “We ensure that we stay up-to-date on the changes in our client’s industries through constant research and numerous trainings. Additionally, we always share the information that we learn with our clients to ensure that they are aware of the best practices that we have learned through these trainings. “We additionally continue to stay fully aware of any changes in tax law, as well as any changes in accounting principles required for financial statements. We continue to share these changes with our clients through face-to-face meetings and access to our blogs. “Our primary goal as a trusted advisor is to be available to provide insightful advice to enable our clients to make informed financial decisions. We do not accept anything less from ourselves and this is what we deliver to you. Our client is our priority and we will continue to do everything in our power to make sure that our clients feel that they are important to us.”

Company: Handwerger, Cardegna, Funkhouser & Lurman, P.A (HCF&L) Email: admin@hcfandl.com Web Address: http://hcflcpa.com/ Address: Charles Towson Building 1104 Kenilworth Drive, Suite 300, Towson, MD 21204 Telephone: +1 (410) 828-4446

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Keeping Things Cool in the Healthcare Industry SMART temps are working to protect temperature-sensitive assets in healthcare, research and life science industries across America. We profiled their work following their success in winning the Best Temperature Management Systems Provider award. Starting their journey in the food industry, SMART Temps have been developing temperature control systems for companies handling temperature-affected goods and materials for over 50 years. Building on their experience and knowledge of building bespoke temperature control solutions, SMART Temps have moved into the healthcare industry, supplying temperature monitoring and control systems to companies handling research, blood, samples, materials and chemicals which need to be stored at specific temperatures for an optimum lifespan and to keep them from spoiling. SMART Temp systems can now be found in over 14,000 properties and they are responsible for maintaining the integrity of resources for many integral parts of the food, healthcare and research sectors.

The SMART Temps systems began as a solution for the school nutrition industry, aimed at providing temperature control for food, equipment and temperature-sensitive assets which were costing governments, schools and independent agencies time and money in wasted and spoiled resources. Using this experience, Smart Temps built their product and service portfolio to include a variety of options and strategies for different uses and temperature control needs. This has resulted in the design of a range of sensors, gateways and management solutions, which can be put together in many formations to create custom-built temperature control systems for all situations. The latest innovation added to SMART Temps’ repertoire is the integration of custom apps, which collect, reports and analyse temperature, humidity and can even instruct personal on the

optimum times to remove food and resources from their temperature controlled states to be used in meals or healthcare provisions. The Wireless HACCP thermocouple is a mobile application, partnered with an external thermometer. Together they monitor the temperature of food, and can store up to 1,000 menu items. These menu items are held so that the app can monitor food preparation, HACCP compliance and eliminate the heaps of daily paper-based logs needed to prove such compliance. Now the data is stored on the app and can be downloaded in report form as it is needed. SMART Temps apps allow users to monitor and control the environmental temperatures of areas remotely and alerts users when temperatures fall or rise outside of the optimum levels, allowing users to take remedial action quickly and avoid wasting resources or energy needlessly.

The company offer to oversee all maintenance and handling of the installation of a SMART Temps system and applications. Their website claims that the system can be used through an existing network, or it can be assigned a dedicated line. This is great for companies who are not IT-focused, or who do not have the resources to maintain a dedicated network line for the system, as SMART Temps are on-hand to assist with any issues or connectivity issues clients may experience. The best benefit of SMART Temps systems is the ability to save money and time in the long-run. With so many resources wasted due to being stored in unpredictable environments or areas prone to unreliable temperature exposure, companies can save resources and avoid unnecessary repurchasing or waste, which is better for the bottom line overall.

Company: SMART Temps LLC Name: Mike McKay Email: mckay@smart-temps.com Web Address: www.smart-temps.com Address: 435 Park Place Cir, Ste 100, Mishawaka, Indiana, 46545 Telephone: 001 574 532 0257

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A Businessman Trapped in a Lawyer’s Body Texas-based corporate ‘lawyer, husband, father and Patriots fan’, Brett Cenkus, brings personality, honesty and a breath of fresh air to the world of business legality. Brett was named as 2016’s Leading Legal Professionals earlier this year by North America News. Cenkus Law founder and all-round personality, Brett Cenkus, is possibly the most open and honest lawyer on the internet. With a self-depreciating sense of humor, a blog detailing his ‘war stories’ and a transparency surrounding his personal history and experience that is uncommon these days, Brett is bringing a refreshing hit of personality back into the world of business law.

From attending law school, and realizing that litigation was not the career path for him, Brett turned toward corporate law and has built a reputation as a straight-talking, sharp-minded business lawyer with his client’s best interest at heart. Cenkus Law works to empower growing companies to work through the complex challenges that arise when business meets law. The firm promises to be unlike any business law

professionals clients have worked with previously, by combining an entrepreneurial spirit with a reasoned, sharp legal mind. Cenkus Law works with clients to discover the passions, values and culture of the company, before determining and strategizing methods and routes which sit in-line with those values. A flat-rate billing system allows Cenkus Law to operate transparently, without piling additional stress onto the shoulders of business owners who may be struggling financially as it is. This lets clients determine their own parameters, then work together with Cenkus Law to find the best possible solutions for their issues.

Cenkus Law understand that business law can be a confusing and harmful area for small and medium business owners with little legal knowledge and understanding. This is an issue which is magnified by most legal areas being ‘gray’ rather than clearly black or white – it is with this in mind, that Cenkus Law try to simplify and smooth out the legal processes for business, no matter the issue they are facing. As well as running him successful law firm, Brett makes a point on his website of stating that he is a man of many hats – a husband, father, patriots fan, entrepreneur, speaker, investor and coach – and by combining the experiences of those, he has made his name in business law as an honest, open and personable lawyer.

Company: Cenkus Law Name: Brett Cenkus Email: brett@cenkus.com Web Address: www.businessattorneyinaustin.com Address: 7500 Rialto Boulevard, Building One, Suite 250 , Austin, TX, 78735 Telephone: +1 512 888 9860

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Pure Barossa Founded in 1952, Schild Estate is a family owned vineyard and winery producing fine Barossa wines primarily from Cabernet and Shiraz. The Schild family works their land as naturally as possible, covering the exposed soil with straw to provide shade and moisture to encourage earthworms which keep the soil loose. Most of the land is dry-farmed with only occasional irrigation needed. Their wines receive frequent accolades from the Wine Spectator, Wine Enthusiast, Tanzer and Parker, and they are considered one of the finest estates in Barossa. Production is around 50,000 cases annually, less in lesser years where they sell off fruit that doesn’t meet the Estate standards. Wines produced by Schild are known for balance, great depth of flavor and consistency as well as superb quality and reflection of the Barossa’s terroir.

Fruit for Schild white wines is harvested in the cool of the night and delivered quickly to the winery, where it is crushed, chilled and pressed to tank. Cold settled overnight, the juice is then fermented cool (between 11 and 18 degrees) in temperature controlled stainless steel vessels. This process is designed to retain maximum freshness, aromatics and flavour depth. Immediately after fermentation is completed, the wines are prepared for bottling. Schild Estate red wines are handled with as much care and finesse as its whites. Harvesting of the fruit at optimum flavour ripeness in the vineyard is essential. A great deal of time is spent in each individual vineyard assessing the fruit for desired varietal flavours and quality.

Schild Estate’s full bodied reds are crushed into either open or static stainless steel fermenters, where selected yeast strains are used. During fermentation the wines are either gently pumped over or punched down by hand according to winemaker specifications so as to obtain optimal colour and retain complex fruit flavours. Wines are then drained and pressed to barrel. Free run and pressings are usually kept separate and combination of new and aged French, American and Hungarian oak are used across the range for maturation of between 12-24 months. The wines are then prepared for bottling with many seeing further time in bottle before release. Ben and Alma Schild first moved to the Barossa Valley from Lameroo in the Murray Mallee in 1952. The first vineyard that the family purchased is located up the top of Steingarten Road, near Rowland Flat, where the original homestead is still situated. In 1956 Ben Schild died suddenly and Ed, being the youngest of eight children and the only son to be living at home, stayed to

run the family property at the age of 16. Ed Schild’s enthusiasm for the region, its offerings and vineyards saw him steadily grow the landholdings of the Schild Family, which today encompasses over 450 acres under vine. Within this large amount of land is one small patch of 165 year old shiraz vines which produces the iconic Moorooroo Shiraz. Ed and Lorraine have four children and eight grandchildren which ensures a strong family focus within the winery today. In 1998 the Schild Estate label was established producing a total of 7 tonnes making 450 dozen and recently in the 2017 Vintage 920 Tonnes – 50,000 cases. So with that much work to do and so many family members, it sure makes for fun times in Lyndoch. Until recently Schild Estate Wines were produced offsite, but in July 2010 Valley of Hope Winery was opened and 2011 saw the first complete vintage come through its doors, with Chief Winemaker Scott Hazeldine leading the charge.

Company: Schild Estate Email: purebarossa@schildestate.com.au Web Address: www.schildestate.com.au Address: 1095 Barossa Valley Way, Lyndoch SA 5351, Australia Telephone: +1 08 8524 5560

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Critique, Inc. A Healthcare Advocate with a Unique Perspective We provide condition management to assist individuals with support along the way. Nurse case managers assist in managing the delivery of medical services during the acute phase of an illness or injury. We identify condition cases through information received from a patient, hospital, doctor, family member, client or payer. If a hospitalization is involved, contact is made with the hospital to confirm the hospitalization and to determine that the treatment plan is appropriate. Where advisable, the Nurse Case Manager may recommend further monitoring and intervention and offer assistance to prevent hospitalization from occurring or re-occurring. We assist employers, as well as individuals, in saving money by preventing hospitalization.

critiqueur.com


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The Key to Success Battle Tested Leadership Inc. provides strategic business services to companies and individuals looking to grow their business. Andreas Jones himself tells us more about the firm and what it stands for. “Clients count on us to help them transform uncertainty into possibility and rapid change into lasting progress,” begins Andreas.

• “It is our mission to enhance an organisation’s value through people. How are we doing this? By redefining human capital and how it is managed and measured, and by leveraging Andreas’s combat experience from the US Army.” Businesses get results through what Andreas refers to as the Guaranteed Results Formula(Clarity, Focus, Execution and Adjustments). The firm helps companies at every stage of growth, developing custom solutions and collaborating with business leaders and owners.

• •

Andreas Jones helps clients understand customer behaviors and what they reveal The firm helps break down barriers to innovation and leadership success It helps resolve the pricing paradox to enable growth The firm can help align brand strategy with key objectives It also helps companies nurture loyal customers who are more profitable

“Our consultants help companies rethink business and operating models to deliver breakthrough value,” Andreas continues. “Our people know how to anticipate, collaborate, and innovate, and create opportunity from even the unforeseen obstacle. We are proud to be part of the largest global professional services network, serving our clients in the markets that are most important to them. You can count on success. “Our dedication to leadership extends beyond our clients and the commercial marketplace to our own organization and the communities where we work and live. Our success depends on cultivating and celebrating diverse skill sets, backgrounds, and values. And we enable leadership throughout our communities through pro-bono and volunteer work that leverages our skills and experience to help others achieve their goals. “Our people work across more than 200 businesses across 15 industry sectors with one

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purpose: to deliver measurable, lasting results. We inspire clients to make their most challenging business decisions with confidence, and help lead the way toward a stronger economy.” At Battle Tested Leadership Inc, every employee is provided with opportunities to exercise their responsibility, integrity, and creativity while growing themselves, their careers, and the overall business. “Diversity isn’t merely a noble idea — it’s the reflection of our business. Every day, we work to ensure that all employees, no matter where they are located in the world and no matter where they come from, have an opportunity to contribute and succeed. “We rely on a culture of leadership and diversity to drive innovation and productivity. The success of diversity at Battle Tested Leadership is a reflection of the integrity of our leadership and builds a strong foundation for future leaders to continue this tradition.”

Philanthropy plays an important part in the firm’s goal to be a good global citizen. It allows it to connect with people and make a positive difference in the communities where it does business and also those beyond its direct reach. “We empower people by helping them build the skills they need to succeed in a global economy,” states Andreas. “We elevate ideas that are tackling the world’s toughest challenges to advance economic development and improve lives. “Battle Tested Leadership Inc. coordinates volunteer efforts company-wide by keeping a close eye on societal needs and inviting all employees to build stronger communities where we live and work. Our employees volunteer over one thousand hours of community service every year, discovering opportunities in their own neighborhoods. “Today, the ultimate measure of our business is found in the improvements to the lives touched by our work.”

Business Name: Battle Tested Leadership Inc. Website: www.BattletestedLeadership.com Email: Andreas@BattleTestedLeadership.com Phone: 404-790-9772 Facebook: www.facebook.com/BattleTestedLeadership/ Twitter: https://twitter.com/BattleTested247 Instagram: www.instagram.com/BattleTestedLeadership.com


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Wealth Management Benefits Watts Capital Partners provides financial planning and investment management to high networth individuals and families. Thomas Watts, Founder, CEO and Chief Investment Officer, talks about his wealth management career and Watts Capital Partners’ mission to provide a world class client experience. Extensive wealth management experience Thomas’ (Tom) love of investing began in fifth grade, when his parents encouraged him to meet with their stock broker. On the broker’s advice, Tom bought his first stock, Standard Oil of California which he actively monitored every day. Over time, Tom created his first portfolio of stocks. After graduating from Stanford University and Harvard Business School, Tom honed his investment experience through telecom and internet stock analysis and exploring alternative investments. He also began

managing his parent’s retirement money, his friends and other family members’ money and the non-investment aspects of his parents’ lives - ranging from financial planning, tax planning, insurance, trust and estate planning and healthcare. Tom found it gratifying to be able to positively impact people’s lives through effective investment and wealth management services. Tom’s professional career also flourished, including experience at major Wall Street firms including Bear Stearns and Merrill Lynch, and Management Consultants, McKinsey &

Company. Tom was repeatedly elected to the Institutional Investor All-Star Team and named by the Wall Street Journal as a Home-Run Hitter for his stock picking record. Watts Capital Partners – Committed to delivering a World Class Client Experience Tom founded Watts Capital Partners in 2008. The Firm is committed to consistently delivering a World Class client experience and represents Tom’s desire to apply his deep knowledge of the financial markets to positively impact individuals’ lives. Watts Capital Partners serves family offices and institutional investors through a range of services including: Financial Planning: We help our clients prepare for and navigate through life transitions

like marriage, having children, selling a company, retirement, the passing of a loved one, or transferring wealth to the next generation. We also have special expertise in divorce financial planning. Investment management: Our investment strategies are tailored to the needs of each client. In addition to stewardship of our client’s core stock and bond portfolios, we differentiate ourselves through our experience in alternative investments – real estate, tactical trading, and private equity. Private Equity: We offer private equity origination and sponsorship in both the real estate and technology industries through our affiliate Radiant Capital Partners, as well as other platforms. Regardless of the medium, Watts Capital Partners will be there to help your wealth grow

Company: Watts Capital Name: Thomas Watts Email: twatts@wattscapital.com Web Address: www.wattscapital.com Address: Times Square Tower, New York, 10036, USA Telephone: +1 212 735 8921

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Innovation-Derived Growth Golden Gate Enterprises, LLC (GGE) is an experienced developer and manufacturer of highly specialized digital communication technologies and services. We interviewed Marco Scibora, Chief Managing Director, who discussed GGE’s product innovation, growth and future. Product innovation At GGE, product innovation is paramount. We provide an amazing range of end-to-end solutions to meet any business’ digital communication needs. This includes digital displays, user-interactive and semi-interactive kiosks and digital players for use in public spaces. In the mid-1990s, we pioneered true user-interactive digital audio and video solutions for retail markets in the US, Western Europe and Japan. Our multimedia-based digital displays are designed to convey user-interactive or non-interactive information to selected viewers. The displays aim to promote, instruct, inform, inspire and impact the targeted audience. More recently, we’ve launched our 4th generation of Android/ Windows-based solutions and newly developed GGEManaged EasyService business model which are revolutionary breakthroughs. These solutions facilitate and manage even the most complex audio/visual communication solutions in less time and for much less cost than ever. The software is compatible across all our hardware platforms. GGE’s custom software development is offered under three distinct categories:

1. For all GGE-provided display products; 2. For Android-based Tablets (with Android OS 4.4 or higher; 3. For Windows-based Tablets; 4. Android-based Tablets for remote control of functions/ presentation over a large TVs and monitors and; 5. For iOS-based devices. Our team of engineers and creative staff can deliver a custom developed, user-interactive solution in less time than any other application developer out there. Less time in development does not mean less quality. Customer benefits Under the low cost of our Managed EasyService platform, there’s literally no application platform that we cannot develop and deliver to our customers. GGE’s fully integrated platform combines smart software, P-CAP touch, Quad Core CPU, cellular technology with Verizon Wireless’ vast experience in the digital communications arena. Our robust software design enables us to create fantastic presentations by incorporating the most current user interactive designs and visual transitions using custom designed controls (GUI). The user-experience is amazing - highly intuitive and fun to use - capitalizing on GGE’s powerful Quad Core processing platform along with a true 1080p display with a 180-degree

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viewing angle. This differentiates the user experience from that of the more commonly sold, pageflipping programs or pre-built application templates. Similarly, our team of engineers along with our creative staff can deliver custom-developed applications affording your customers a stunning visual experience only found in today’s Tablets and smartphones. GGE’s growth GGE recently struck an exciting, unique synergistic business relationship with Verizon Wireless (VZW) which acknowledges the proliferation and raw power of cellular technology and high demands for related services/ solutions. The partnership aims to mutually elevate our integrated service offerings to industry leading, financially stable small, medium and large corporations. Our solutions, combined with the robust strength, breadth and

reliability of VZW’s cellular 3G/4G LTE network has leveraged GGE’s digital communication assets through multiple phases of digital communication evolution; from non-interactive to fully user-interactive, including remote transaction services (such as registering, ordering, couponing, etc.), just to mention a few. Future plans After 25 years in digital space, our current mission is to fill the existing void in providing convenient and more affordable digital communication solutions/ services, specifically designed to mitigate the constantly growing costs associated with ownership and management of any network-based systems. GGE’s software operates under industry standard Operating Systems such as Android, Windows, iOS and Linux. However, over the last year we’ve made assertive efforts to transition from Linux to mainly Android.

Company: Golden Gate Enterprises, LLC Name: Marco Scibora Email: marco.scibora@ggedigital.com Web Address: www.ggedigital.com Address: 490 Villaume Avenue, South St. Paul, Minnesota, 55075, USA Telephone: +1 651 450 1000


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It’s a Buyers’ Market Whether you are looking for single family homes, condos, townhouses, commercial property or a piece of land, one of the team members at Asset Realty and Management will help you in your real estate venture, specializing in the Henderson, Las Vegas and Boulder City areas. Judy Henkens of Asset Realty and Management tells us more about securing your dream home.

Take advantage of the buyer’s market today and find Homes for Sale in Henderson, Las Vegas, Boulder City, Green Valley, Lake Las Vegas, MacDonald Ranch, Anthem or Seven Hills. Finding Homes for sale in the Las Vegas area can be easy with the help of a real estate professional from Asset Realty and Management. In the last two years the real estate market has dropped to an all-time low and now is the time to buy! Home prices are lower than ever and the rates are great, so why wait?

Whether you are looking for a rental property in Henderson, homes for rent in the Las Vegas Valley, high rise condos in Las Vegas, or mid-rise condos In Las Vegas, one of our team members will assist you in finding the perfect place to call home. Selling your home can be very difficult in today´s market but the ‘Just call Judy’ team will make sure your property stands out from the rest. If you can´t sell it or handle it, we´ll rent it and manage it – it’s that easy!

The City of Las Vegas is seated in Clark County, Nevada and is known as the entertainment capital of the world. What it´s also known for is the many attractive residential housing in many comfortable neighborhoods. Residents enjoy a quality lifestyle with economic and entertainment centers close at hand. Henderson is another city in Clark County, Nevada that borders just to the southeast of Las Vegas. Henderson homes for sale offers additional residential real estate options with convenient amenities, entertainment and accommodations. Most residents are just a few minutes from Las Vegas which allows easy access to entertainment and recreation. All ‘homes for sale’ listings can be accessed on the Asset Realty and Management website where you can find the dream home

you have always desired. The MLS and Featured Listings allow visitors to search homes in Las Vegas, specify the city, zip code or search based on home options. For the past 16 years Judy Henkens has successfully represented buyers, sellers, owners and tenants with their real estate needs. Opening Asset Realty and Management in February of 2000 allowed Judy to better serve the 300 plus past clients and their referrals of new clients. Judy is past president of the Downtown Henderson Business Association and very active in the redevelopment of the downtown area. Judy and her agents pride themselves in giving their clients a personalized service by listening to what their clients’ wants and needs are.

Company: Asset Realty & Management Name: Judy Henkens Email: judy@assetrealty.com Web Address: www.assetrealty.com Address: 153 W Lake Mead Parkway #1110, Henderson, Nevada 89015 USA Telephone: +1 702 568 6300

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A Culinary Dreamland A well-loved stove and a passion for cooking sparked the beginnings of Eurostoves and a commitment to bringing the best culinary tools to America’s home cooks. Eurostoves’ flagship European product line is the venerable Aga range. Famous for its unique cooking process, Aga has transformed cooking and lives all over the world.

As more and more homes invest the time into preparing their own meals, having both the know-how and the right tools is becoming increasingly important. At Eurostoves, the passionate cook will find everything they need... from cookbooks to corkscrews... we have it, and so can you!

Alongside Aga, Eurostoves is also very proud to carry Capital Culinarian, America’s finest residential range. Unparalleled in quality or performance, Capital appliances make most other brand name ranges pale in comparison.

Launched in 2004 by Karen Callahan, Eurostoves is a unique hybrid of culinary center, gourmet cooking store and appliance dealership on Boston’s North Shore. Dubbed, ‘a culinary dreamland’ by loyal customers, Eurostoves has truly been a labor of love for Karen. Stocking the best and most functional appliances and cooking tools and boasting a full schedule of cooking classes, private parties and corporate team building events, it is Eurostoves’ mission to make the home cook better.

Eurostoves has been featured in the Boston Globe, Yankee Magazine and on New England Cable News’ popular food program TV Diner. It has been named Best Kitchen Store by North Shore Magazine multiple times. A Virginia native, Karen enjoys golfing and spending time with her six children and seven grandchildren.

Company: Euro Stoves Inc Name: Karen Callahan Email: karencallahan@eurostoves.com; trevorlawson@eurostoves.com Web Address: www.eurostoves.com Address: Commodore Plaza, 45 Enon St., Beverly Massachusetts 01915 USA Telephone: +1 877 232 0007

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Welcome to Lawson State Community College – ranked as a Top 5 Community College in the nation! “It’s All Here!”

www.lawsonstate.edu


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Doing Things the Right Way Bondee Properties is a real estate investment and development company, dedicated to developing exceptional residential and commercial properties. Bondee Properties proudly stands behind the quality of the places it creates, the firm’s integrity and the high standards it follows as a developer. With every one of Bondee’s real estate projects, the firm and its staff go above and beyond to deliver a top notch product that provides users with everything they require in a property and more. Bondee Properties is a family owned and operated partnership. Its success as a company is a result of the diverse skill set of each partner, a hands-on approach with every project and a firm belief in doing things the right way.

Ronald J. Bonelli is Managing Partner of The Bondee Group, a privately held group of family-owned Whitestone, NY, companies comprised of Bondee Properties, Cristom Construction and Ranshaw Fuel, Plumbing and Heating. Ron joined the family business in 1999 after garnering more than 20 years of experience in both private industry and public accounting at major U.S. companies. Ron holds a B.S. in accounting from St. John’s University and is a CPA in both New York and Connecticut.

Thomas DeVito is President of Cristom Construction, one of three family-owned businesses that comprise the Bondee Group. Tom began Cristom Construction in 1997 after 15 years of construction experience and mentoring from his grandfather, at his construction firm, who taught him the value of doing things right – and building something to last. The formation of Cristom Construction occurred at the time his grandfather retired and it allowed Tom to pursue larger commercial and industrial projects and act as general contractor on development sites for Bondee Properties.

Rick Bonelli is President of Ranshaw Fuel, Plumbing and Heating, one of three familyowned businesses that comprise the Bondee Group. Originally established in 1960 by his father, Ranshaw is a leading New York City Fuel Oil, Plumbing and Heating Company. Rick holds a B.S. in business from St. John’s University, is a New York City Master Plumber and Board member of the New York City Master Plumbers Council.

Company: Bondee Enterprises, Inc Name: Anthony Carnazza Email: acarnazza@ranshaw.com Web Address: ranshaw.com Address: 151-01 14 Avenue, Whitestone, New York 11357 USA Telephone: +1 718 249 2709

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Bringing Jobs Home On the Job Training (OJT) is typically one-on-one employee training which usually takes place while working on the job or at the place of business. OJT is usually carried out by a subject matter expert or other intra-company personnel and the firm strives to become the one-stopshop training portal to fulfill many of its client’s training necessities. The resurgence in American industrial and manufacturing prowess owes its success to the adoption of new equipment and process technologies that can effectively compete with low cost manufacturing factories elsewhere. Jobs in these new factories require new specialized skills that did not exist in the old economy. It is OJT’s passion to re-train the existing American workforce, and train new entries into the American workforce, for the skills required in the new economy. Re-training America’s workforce for the new economy is OJT’s number one priority. The partners at OJT.com are seasoned technical training and documentation business owners that experienced first-hand the effect that job outsourcing had on American businesses, and the firm is passionate about swinging the pendulum back into America’s favor. OJT feels that the federal administration shares this passion and will help to create an environment that facilitates OJT’s success and its client’s success. By using hands-on training strategies, OJT educates, informs, and enhances overall job efficiency for any company. OJT is helping to shape the workforce of the future in today’s growing economic climate. Whether a client or their business is looking to hire an

OJT company or is joining the workforce of America and is looking for experienced training, OJT.com is the primary destination to find a solution. OJT.com is an essential network of employers and training companies that comprise the workforce of the future. Rely on OJT.com, the National Training Resource Center, to put US workers back to work and help make America become competitive again in our new world economy, through training and innovation. OJT.com wants to bring jobs together with people all across America. It does this through a national registry of training companies and educational institutes that focus on the skills required for jobs in the 21st century. OJT.com is a primary destination for employers and corporate training departments, as well as for individuals searching for specific industry training. The educational institutes and trade schools found in the directory provide certification programs to help qualify individuals for specific industries. These entities are also called on by employers for their employee’s skills enhancements. Each state in America maintains their own job-related website, which includes a variety of different training resources and programs. Each state’s website has their unique format and presentation, and requires a separate account to have full

access to their job and training resources. The “silo” nature of state training resources makes it difficult to research and pursue opportunities across all 50 states. OJT offers a more integrated nationwide approach, whereby it provides a single interface to training resources across the nation. The firm has aggregated relevant training resources across America’s 50 states together with Washington D.C., pursuing an additional focus around 21st century jobs, including the resurgent manufacturing sector of the economy. At OJT, clients will find private training companies and training institutions that have attained state accreditation under the federal Workforce Innovation and Opportunity Act (WIOA). Each state includes OJT.com verified businesses found on the Eligible Training Provider List (ETPL), as mandated by the WIOA. The firm’s goal is to mirror these training providers directly in the OJT National Directory for ease of discovery.

OJT matches up training service providers with the specific areas of innovation and opportunity (jobs) identified by the states. The firm conducted the type of analysis that any worker in the country can use to determine what geographical location they desire to seek work, and the training service providers they can use to get the training they need. OJT researches and analyzes American industries of today and tomorrow to assess their training needs, and to find the training services that are available to meet those needs. In many cases, OJT’s analysis identifies training requirements for which there are existing solutions readily available, in which case matching training requirements with a selection of relevant providers. In other cases, the firm may identify a current or future training need for which training services are non-existent. In these cases, OJT works with the training service providers to help define, develop and deliver these training services.

Company: Online Job Training/EcorpMedia Name: Michael Shay Email: shay@ojt.com Web Address: www.ojt.com Address: Fremont, California, 94539 USA Telephone: +1 916 538 0764

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Too Cool for School Bus Parts Warehouse, established in 1999, is a national distributor of replacement parts and special needs equipment for the school bus industry.

Bus Parts Warehouse stocks a wide variety of products from top manufacturers in the school bus industry, including Rosco Mirrors, Weldon Lighting Products, Webasto Heating Products, OnSpot Tire Chains,

Specialty Manufacturing Safety Equipment, Sound-Off Signal Lights, Grote Lights, Triad-Fabco Seat Foam and Cole Hersee Switches. Its special needs products are from Sure-Lok, Q’Straint, IMMI/SafeGuard STAR, E-Z On Products and Besi.

The firm’s territory managers visit bus garages throughout the north eastern US and its sales consultants are just a phone call away for the remainder of the country.

Bus Parts Warehouse prides itself on: - Availability of cutting edge new products from our suppliers; - Superior product knowledge; - Customer Service excellence and; - Same day shipping of instock product

Bus Parts Warehouse’s in-house manufacturing capabilities include custom pre-spaced vinyl lettering as well as standard and custom-made school bus seat covers.

Company: Bus Parts Warehouse Name: David Guy Email: davidguy@buspartswarehouse.com Web Address: www.buspartswarehouse.com Address: 6361 Thompson Rd, Syracuse, New York 13206 USA Telephone: +1 315 728 3270

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Corporate Benefit Plans Are you interested in hiring a company that can handle a wide range of your business’ administrative and benefits needs? Earlier this year, the firm was pleased to receive the CEO of the Year – Massachusetts award. Corporate Benefit Plans’ understands just how much goes into the daily and regular operations of running a business. The company can therefore offer everything needed for employees, from life and disability benefits, group health and life insurance policies, to marketing and HR support. All of the services and products offered are designed to attend to businesses’ financial needs. These creative solutions can help leave business owners free to concentrate on more important elements of running a company.

Corporate Benefit Plans is able provide clients with a wide range of services, such as: • Employee benefits: Taking care of a wide range of employee benefits, from group life and health insurance to benefits for workers’ compensation and disability benefits. • Worksite wellness: Encouraging employees to stay healthy is an excellent way to raise morale and productivity, and possibly reduce healthcare costs among many other things.

College planning: Are you looking for college planning resources? If you would like to provide your employees with a way to save for college, we can help. HR solutions: The team is able to provide you with an extension of your current HR team by offering group benefits packages catering to your business needs. HEBA benefits (Hospital Employee Benefits Association): HEBA can help to recruit stellar employees by providing a variety of costeffective benefit resources.

A few of the qualities which set Corporate Business Plans apart include: • Offering the lowest rates possible • Having more than 20 years of experience • Being a nationally-recognized brokerage firm

Being contracted with major carriers in the industry

The experienced team has been in the insurance and benefit industry for more than 20 years, qualifying the firm to help address the needs of other companies and business owners. Likewise, the firm offers an employee benefits service with the lowest rates possible. The knowledgeable team at Corporate Benefit Plans can assess the services a business requires. Whether it is a small start-up business with limited space for an in-house human resources team or a larger company seeking an outsourced extension to its team to help create the ideal benefits plan for employees, Corporate Benefit Plans can help.

Company: Corporate Benefit Plans Name: Greg Lavelle Email: Glavelle@corporatebenefitplans.com Web Address: www.corporatebenefitplans.com Address: 546 Main Street Worcester. Massachusetts 01608, USA Telephone: +1 800 417 6353

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Attention to Detail Smith & Scatizzi, LLP is a San Diego family law firm founded by Marnie Smith and Rachel Scatizzi Thompson and recipient of The Best Boutique Law Firm 2016 award. With a combined 31 years of litigation experience between its founding partners, Smith & Scatizzi offers big firm expertise with small firm attention. Ms. Smith and Ms. Thompson, both certified as family law specialists by the State Bar of California Board of Legal Specialization, recognize that every client’s needs are different and, with thoughtful advice and strong advocacy, strive to protect their clients’ interests inside and outside the courtroom. Smith & Scatizzi offers a full range of legal services, including divorce and custody litigation and family law mediation, all built on the backbone of their reputation for professionalism, compassion and effective representation. Before founding Smith & Scatizzi, LLP, Ms. Smith and Ms. Thompson spent years representing family law clients in negotiations, mediation and litigation at one of San Diego’s finest law firms. Committed to approaching each case with the integrity and experience of a big law firm combined with

the attention and dedication of a boutique practice, Smith & Scatizzi is uniquely positioned to handle even the most complex family law matters from start to finish. Marnie Smith is a founding partner of Smith & Scatizzi, LLP. Practicing for over 20 years, she has significant experience in family law, as well as complex business litigation. Since 2003, her practice has focused primarily on all aspects of family law, including dissolutions, legal separations, contested child custody matters, establishing and modifying child and spousal support, division of assets, and paternity disputes. Ms. Smith also assists clients with pre-marital and postmarital agreements, as well as cohabitation (“Anti-Marvin”) agreements. She was named one of 2008’s top family law attorneys by the San Diego Daily Transcript, has been recognized since 2016 in The Best Lawyers

in America for her work in family law, and was named a 2017 San Diego Super Lawyer. Ms. Smith’s experience also includes handling numerous appellate matters in both state and federal courts, including the California Second and Fourth Appellate Districts, the California Supreme Court, the United States Ninth Circuit Court of Appeal, the United States Second Circuit Court of Appeal and the United States Supreme Court. Ms. Smith is certified as a family law specialist by the State Bar of California Board of Legal Specialization. In addition to her litigation practice, Ms. Smith is trained to mediate family law cases, acting as a neutral party to facilitate an amicable and successful resolution of family law disputes. Rachel Scatizzi Thompson is a founding partner of Smith & Scatizzi, LLP. Her practice emphasizes family law, with a focus on contested custody and paternity matters and high asset dissolution cases. Ms. Thompson also is licensed to practice law

in Missouri and Illinois and has several years’ experience in civil litigation. She was named one of 2011’s Top Young Attorneys by the San Diego Daily Transcript, was a finalist for the San Diego Business Journal’s “Women Who Mean Business” Awards in 2014 and 2016, a finalist for San Diego Magazine’s “Woman of the Year” in 2016, and has been named a Super Lawyers Rising Star three straight years (2015, 2016 and 2017). In addition to a growing practice in adoption and assisted reproductive technology, Ms. Thompson regularly assists clients with mediated settlement agreements, negotiation of pre-marital and post-marital agreements, drafting and review of parentage agreements, domestic violence restraining orders, and post-dissolution modifications of custody and support. She has been a featured speaker on topics such as intellectual property rights under a community property regime and planning for a stable financial future. Ms. Thompson is certified as a family law specialist by the State Bar of California Board of Legal Specialization.

Company: Smith & Scatizzi LLP Name: Marnie Smith Email: ms@smithscatizzi.com Address: 600 B Street, Suite 2150, San Diego, California 92101 USA Telephone: +1 619 344 0420

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HR1 One Source, Endless Solutions Let us show you how HR1 can save you time and money. By utilizing economies of scale, you save money on benefits, employment costs and compliance expenses. Find your way back to the reasons you went into business in the first place. Take back control with HR1. HR1 Services, Inc. has emerged as one of the leading providers of employee services. - HR Management - Recruiting & Staffing - Benefit Administration - Payroll Processing - Insurance - Medical Billing -Safety Compliance Contact us today, we are ready to help

www.hr1.com


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Transform your Business in an Instant! Instant Imprints transformed the apparel, sign and promotional products industries by combining multiple businesses into one. Its centers offer custom t-shirts, branded apparel, signs and banners, promotional products and print services. Following their success in winning the exclusive CTO of the Year – California, we took the opportunity to profile the firm’s work. Whether you are a business, school, non-profit organization, sports team, or a budding entrepreneur, the need to make yourself more visible is critical to your success. Let Instant Imprints help you create that visibility! Instant Imprints transformed the apparel, sign and promotional products industries by combining multiple businesses into one efficient business model. Instant Imprints’ customers come to them when they want their businesses, schools, organizations or groups, to be more visible to their customers, students, users or members.

The Instant Imprint centers create that visibility five different ways: branded apparel, signs and banners, custom t-shirts, promotional items and print services. Instant Imprints began franchising in 2002. Chief Executive Officer, Ralph Askar, and a group of shareholders first purchased the master license for Instant Imprints Canada, then purchased the balance of Instant Imprints in May of 2011. With more than 28 years of hands-on franchising experience, Ralph brings to Instant Imprints a proven record of accomplishments as one of Mail Boxes Etc. and The UPS Store’s most successful multiple area franchisees and multiple international master licensees. The leadership team at Instant Imprints possesses more than 200 years of combined retail management and franchising experience. With this proven record of business success and experience, they are applying their franchising knowledge to guide Instant Imprints to similar success. II TRANSATLANTIC, INC. is the worldwide franchisor of independently owned and operated Instant Imprints® centers located in the US and Canada. The US corporate

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entity operates under No Frill Franchising, Inc., and in Canada, under II CA, Inc. Customer Testimonials “I’ve been working with Keyvan and his team a little more than a year now and I’m really happy with their high quality products and service. They are one of those few companies who go the extra mile to make sure you receive the best product on time and on budget. Thanks again for all your work.” Iman Aghay, President of Success Road Academy

“Just a quick note to say a BIG thank you! Once again, you have pulled it off and made Essette look good. Literally! I’m sure we’ll talk again soon, but I wanted to let you know how much you and your staff are appreciated.” Linda

“My designer screwed up on the trifold measurements and no printing studio, I visited, could print these out for me or help me with the trifold measurements. I had 2 days before I had to leave for a trade show and needed those prints! My designer is overseas and I couldn’t reach him to correct the file. Needless to say, I was freaking out! “Thank God for INSTANT IMPRINTS! These people saved me. Their designer sat down with me and corrected my design. 3 days later I had all prints at my hotel at the trade show. Grant and his team were amazing and I will definitely come back for future projects. “Highly recommended for anyone who is looking for a reliable, customer friendly and highquality printing studio!” Bear B

Company: Instant Imprints Name: Ralph Askar Email: ralpha@instantimprints.com Address: 6615 Flanders Dr., Suite B, San Diego, California 92121 USA Telephone: +1 619 218 9699


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Lost in Translation For more than 25 years, Auerbach International Inc. has helped clients, whether multinationals or small and mid-size firms, gain revenue in US ethnic markets or in global markets overseas. As a world language agency, the company prepares anything written, electronic or multimedia from or into 80+ languages and serves clients with the finest linguists and fastest deliveries humanly possible. With almost 30 years’ experience, Auerbach International is a leader in global marketing and translation services for businesses of all sizes, non-profits and governments. An essential part of global marketing is translating and localizing your content. Why? •

85% of world consumers will not purchase your product if it is not in their native language US exports to the top ten countries alone totalled $957 billion in 2015 6.1 billion people, around 72% of the world, do not speak English

These figures prove the tremendous opportunities to gain substantial revenue from international markets or niche markets at home. That is why Auerbach also provides marketing services in addition to our core translation services, website localization and other website translation services. Auerbach’s Brand Promise • Guaranteed accuracy • Outstanding quality when only the best will do • Rapid, miracle turnaround times that others said were impossible • Anything needed in 80 languages • Three-time, award-winning client satisfaction

• Deliveries above and beyond expectations • Global Marketing acculturation and solutions Over almost 30 years, Philip Auerbach has held positions as Director of Medical / Healthcare Research at Market Intelligence Research Company (now Frost & Sullivan) in California; New Business Development Manager at Springhouse Corporation in Pennsylvania; Marketing Director at Bophuthatswana Management Services in southern Africa; and as Associate Editor and later as Director of Product Management at Auerbach Publishers, a former family-owned firm in New Jersey. He has been President and Marketing Director of Auerbach International since 1989. In these and other capacities, Mr. Auerbach has marketed products ranging from videos to software; edited, designed and marketed publications, databases plus varied nonprofit and for-profit services; and has taught many courses to American and international business executives, both in the US and abroad. Among his major business accomplishments, Mr. Auerbach managed the turnaround of an unprofitable publishing operation to generate over a million dollars in new revenues in just one year; conducted market research, designed and implemented business plans, and formulated financial strategies to generate

$5 million in sales in untapped business niches; negotiated licensing agreements both in Japan and the US; organized and directed over 25 US and global product launches and presentations in the US, Europe, Africa and Japan; and has written over 100 promotional brochures and articles for US and overseas markets, localizing these and other programs for both developed and developing countries. Mr. Auerbach speaks French and Japanese as well as some Spanish, German, Italian and Chinese. Over his extensive career, he has worked and traveled in over 50 countries throughout Western Europe, the former USSR, the Pacific Rim, South Asia, Africa, the Middle East and the Americas. Mr. Auerbach earned an International MBA degree with a specialization in Marketing from The Thunderbird School of Global Management in 1981 and earned his Bachelor’s degree in Japanese Studies

at Earlham College, Indiana, in 1975. Mr. Auerbach also studied at Institut Catholique in Paris, Waseda University in Tokyo, and East China Normal University in Shanghai. He has been an Adjunct Professor teaching Translations Project Management at the Monterey Institute for International Studies. During ‘off hours,’ he is a volunteer high school tutor, committee and Board member of a no-interest loan society, and leader of a Christian-JewishMuslim Dialog Group. Favorite activities include reading, movies, countryside hikes, horse riding, and bike riding where there are no steep hills (which in San Francisco, is hard to find!).

Company: Auerbach International Inc Name: Philip Auerbach Email: philip@aueirbach-inl.com Web Address: www.auerbach-intl.com Address: 2137 Otis Drive, Suite 306, Alameda, California 94501 USA Telephone: +1 416 592 0142

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Lighting the Way Philadelphia Gas Works (PGW) is a natural gas utility based in, and owned by, the City of Philadelphia.

Founded in 1836, Philadelphia Gas Works (PGW) is owned by the City of Philadelphia and is the largest municipally owned gas utility in the country. PGW manages a distribution system of approximately 6,000 miles of gas mains and service pipes supplying approximately 500,000 customers. Its operations are managed by a non-profit corporation, the Philadelphia Facilities Management Corporation (PFMC). Since February 8, 1836, when the first employees of the newly formed Gas Works lit forty-six lights along Second Street, PGW has been serving the fine people of Philadelphia 24 hours a day, 365 days a year. Today, PGW is the largest municipally owned gas utility in the country. We manage and maintain a system of over 6,000 miles of gas mains and service pipes that deliver an annual 78 billion cubic feet of safe, reliable natural gas to our 500,000 customers each year. With a customer-focused vision, and a mission to create value and maintain safety, PGW, much like the great city it serves, has a rich, dynamic history that leads it to a promising and productive future. “Supporting our community is not just a corporate responsibility; it’s an important part of who we are,” explains Dina Mosier of PGW. “Our employees live and work in

the City of Philadelphia and we understand that We Work For You. From notifying communities of neighborhood infrastructure improvements, employee volunteerism and providing cost-saving energy information for more affordable natural gas PGW is committed to supporting the residents and businesses of Philadelphia. “PGW’s community initiatives are about sustaining and improving quality of life in the communities we serve. Only in a strong community, can PGW grow and prosper.” Recently, PGW filed a base rate case with the Pennsylvania Public Utility Commission (PUC). The filing, PGW’s first in eight years, requests permission to increase rates by $70 million per year. If the request is granted, the bill for an average residential customer using 76 thousand cubic feet (Mcf) of natural gas per year would increase by about $2.44 a week. At this new rate, residential customers would pay $2.55 less per week than they did for the same amount of natural gas when rates were last adjusted, in 2010. “We recognize the pressures on hardworking families and businesses in Philadelphia. That’s why we’ve worked so hard to reduce our operating costs and identify new sources of revenue since our last rate increase,” said Craig White, president and CEO of PGW. “However, changes in the local economy and rising regulatory, healthcare and equipment costs mean that this request is

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necessary so PGW can continue to safely provide gas service to our neighbors.” Since 2010, PGW has put changes in place that have avoided over $75 million in healthcare costs, cut borrowing needs by over $185 million, and eliminated over $340 million of long-term debt. In addition, the way PGW manages its operations and finances has led to improved bond ratings, the net result of which is that it saves $72 million in debt service payments, on behalf of its customers. Despite these and other cost control measures at PGW, service-line work related to the company’s infrastructure upgrade project, dynamic weather patterns, a flat customer base have meant a decline in sales volume and a net increase in operating costs. “Since the last base rate increase, winters have become warmer and appliances and homes are more energy efficient,” said White. “That combination has caused our sales volume to drop by over 11% since 2009. To absorb that change, and others, while

continuing to ensure that Philadelphia benefits from safe, reliable gas service we always look for cost savings and new revenue sources first. While that has delayed our base rate case, we now have no option but to request an increase.” In addition to PGW’s efforts to increase top-line revenue – including its successful LNG sales pilot program – the company is also asking the PUC to approve the implementation of a new Technology and Economic Development Rider. Designed to boost economic development, enhance revenue and support local job creation, the rider will expand the use of natural gas by giving customers access to more energy options, including combined heat and power projects, natural gas vehicles, and fuel cells. For small and medium sized commercial properties, PGW is asking the PUC to approve a pilot Micro- Combined Heat and Power (Micro-CHP) Incentive Program that will provide new incentives to increase the ability of qualifying customers to expand natural gas use.

Company: Philadelphia Gas Works (PGW) Web Address: www.pgworks.com


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Persistence and Diligence Eric Dugan of 3D Capital tells us more about the firm, its history and its client base. “3D Capital was started with one goal in mind and that was to protect those who have long exposure in the stock market,” he begins. “Over the years we have evolved and now offer multiple Long and Short SP 500 (SP) programs that have consistently profited in rising and falling markets. In layman terms we have successfully created a systematic daily watchdog that seeks to identify strength and weakness in the SP 500. We specialise in offering SP programs that protect and profit from daily downturns in the SP 500. To our knowledge we are the only one of our kind. We take great pride in our rigorous process of identifying statistically significant patterns and the same can be said for the persistence and diligence with which our programs are implemented. “Our clients are high net worth individuals and institutions that are looking for uncorrelated absolute returns with low volatility and that have historically performed well when the SP 500 does not.” Eric also goes on to speak of his own experience within the industry. “I have been fortunate enough to have spent the last 25 years doing what I love and that is problem solving, developing programs, trading, managing money and adding value for our clients. My experience includes trading and developing programs in the Pacific Rim, European and US markets and that has provided me great insight into understanding the world is an interconnected global market place that integrates identifiable

dependencies and behaviours. This is the basis and foundation of the 3D Capital programs which began trading in 2008. 3D Capital was formed and registered as a Commodity Trading Advisor in May 2010. We are based in Bernardsville NJ which is about an hour outside of NYC.” So what it is exactly that sets 3D Capital aside from the competition? Eric has the answer. “3D Capital is Different Defined and Disciplined,” he states. “We are Different in that we are focused and specialise in one market. We are Defined in our purpose of offering a product that seeks to generate absolute uncorrelated returns that consistently profit and outperform the SP 500 in a down market. We are Disciplined in that we are relentless with our process. The 3D’s enable us to be thorough with the identification, analysis, development and implementation of statistically significant patterns and programs. I have been trading since 1993 and my experience trading every asset class and time zone in the world has given me a deep and thorough understanding of what is moving the global markets and SP 500. Concentrating on one market and using the combination of multiple global inputs, trading strategies and holding periods makes us very diverse and dynamic and is what I believe sets us apart and has enabled us to outperform our benchmarks.”

“3D Capital was voted Best Specialised CTA by CTA Intelligence for 2015 and 2016 and this recent award of Most Outstanding Systematic CTA (combined with 15 Barclay Hedge awards in the Short Term Trading, Stock Index Trading and Systematic Trading categories demonstrate our process and programs have been successful. “I believe our ability to adapt and evolve since our first program was launched in 2008 has also contributed to our success. We originally offered only one long only program which was profitable in 2008. We now offer multiple long short products, including our 3D Intraday program which has kept pace with the SP 500 since late 2013. Our success is also due in part to our tireless efforts to innovate and improve. An example of this and something we are very excited about is our recent talks with a family office about structuring a product as an overlay to their client’s passive long stock market exposure. The preliminary results are compelling! “Knowing my obsession and dedication has been acknowledged and rewarded is

gratifying. To be awarded the Most Outstanding Systematic CTA (3 Years) is especially rewarding because the 3D programs have successfully shorted the S&P 500 in one of the greatest bull markets in history. Being recognized as the best also keeps us motivated to adapt, evolve and continue to add value and offer vehicles that provide true diversification for our investors.” It seems that the skies the limit for Eric and his team with regards to both the short term, and the long term, future. “Our goals and plans for 2017 and beyond include continuing to adapt, evolve and offer programs that can identify long and short opportunities in the SP 500 and that consistently profit and outperform the SP 500 in a down market. We are also very excited about our trajectory for growth in working with family offices to provide a hedging vehicle and true “insurance policy”. The combination of 3D and the SP 500 is compelling and we are looking forward to marketing our award winning track record of shorting the SP 500 in one of the greatest bull markets in history.”

Company: 3D Capital Web Address: www.3dcapitalmanagement.com

And if that isn’t enough, Eric has examples of how the business is succeeding in terms of innovating, growing and improving.

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Software-Driven Edge Enterprise Engineering, Inc (EEI) is a market leading software and IT consulting services firm which serves many of the world’s largest financial institutions and premier wealth managers. We interviewed Jaimie Anzelone, Business Manager, who talks about the drivers of EEI’s success. Industry leader Founded in 1995, EEI has gained an exceptional reputation for quality, innovation and creativity, coupled with a successful track record of implementation. We are currently an industry-leading provider of: • Data integration solutions: EEI’s software product suite provides access to over $7 trillion in AUM for 7 of the top 10 wealth managers. • Secure, reliable, direct access to all client financial data – EEI is the first For the first time, front-end applications also have access to authorized client financial data and can seamlessly integrate to any third-party. This eliminates the problems and reduces the costs associated with screen scraping. Responsive to clients’ evolving needs We believe EEI’s on-going success can be attributed to our unparalleled customer focus, comprehensive resources and in-depth industry knowledge. Our corporate mantra is, ‘If you’re not moving ahead, you’re falling behind!” Financial services is a highly dynamic sector. We always strive to stay ahead of industry trends and aligned with clients’ needs. Wealth Management Wealth Management is at the center of significant changes. Investors are focused on risk mitigation while still expecting improved returns. Successful

advisors are providing clients with goal-based advice – a model disrupting the traditional approach. The substantial transfer of assets to millennials and women combined with the democratization of technology have led investors to set a high bar around data availability and analytics. This means advisors and clients are demanding improved solutions. • We provide integrated software & services solutions to enable Financial Advisors and their clients to manage their financials, including assets held away. Banking & Brokerage The digital disruption created by social media, mobile devices, big data and cloud services has rippled through the banks. Banks are continuing to focus on client portals, improved client access to data and multi-channel connectivity to retain and grow their client base. Firms that do not continue to invest in digital technologies, will be disrupted by newer firms not hampered by legacy platforms. Enabling clients to take control of managing their financials is a significant aspect of a bank’s competitive offerings. • EEI provides banks and their clients with accurate, timely, and secure automated access to their financial information. The complexity of tax regulations continues to increase. The Affordable Care Act and its multiyear rollout have exacerbated corporate reporting requirements with additional data and escalating penalties. The data required to meet IRS regulations

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is often distributed across multiple systems; companies are mandated to comply at an ever-increasing level of expense with no revenue benefit. The tax challenges are real. However, there are key initiatives that can address these areas. • EEI’s Tax Navigator streamlines tax reporting for the Enterprise and enables companies to effectively comply with the changing demands of tax reporting. Award-winning solutions From 2014 through 2016, EEI’s solutions have been recognized through numerous awards including “Excellence in Wealth Management” and “Financial Software Solutions Provider of the Year – USA” from Corporate Livewire, “Best Financial Services Software Developers” from Technology Innovator Awards, “Most Innovative in Wealth Management” from Wealth and Finance International, and several others. Most recently, Wealth & Finance Magazine named EEI “Most Innovative Asset Aggregation Solution” for our Trusted Network Platform™.

Key differentiators Innovation - We continue to invest R&D dollars to drive solutions for our clients and will shortly be rolling out new software products and cloud-based solutions. We continuously learn from our customers and apply that knowledge to build leading-edge solutions that offer competitive advantages to our customers. Flexibility - We always tailor our engagement to the client’s need. Whether you need a single expert to augment an existing project, a fully staffed 24/7 operation or a complete rollout team, our dedicated team can help. Service - At EEI, you have the support of our whole organization. Our experienced, dedicated account managers work with clients to ensure their needs are being met, while our professionals work inside your organization. Value - Our experts understand both system infrastructure and applications. We help reconfigure existing environments to reduce costs by minimizing problem resolution time, increasing utilization and improving end-toend performance.

Company: Enterprise Engineering, Inc. Name: Jaimie Anzelone Email: janzelone@joineei.com Web Address: www.joineei.com Address: 115 Broadway, Suite 1705, New York, 10006, USA Telephone: +1 646 421 2171


Fellows, American Academy of Matrimonial Lawyers

At Duggar and Duggar, P.A., we practice exclusively in marital and family law, with an emphasis on superior personal attention to our clients.

www.duggarandduggar.com


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A Multidisciplinary Approach to Pain Management APAC Surgery and Centers for Pain Management (APAC) aim is to provide the most advanced and compassionate care to patients in pain. Corporate America’s ‘CEO of the Year – Indiana’ Faisal M. Rahman, APAC’s President and CEO, describes APAC’s multidisciplinary approach to pain management. APAC provides a wide variety of services, including headache, thoracic, musculoskeletal, neck and lower back pain treatment. The group has 12 locations in Indiana and Illinois. Faisal M. Rahman, PhD, President and CEO of APAC Surgery and Pain Centers is delighted to have received the ‘CEO of the Year – Indiana’ award. Multidisciplinary approach Faisal explains that APAC strives to understand and help patients cope with the physical and the psychological aspects of their pain. Pain is very personal. It cannot be easily measured or quantified. It may arise as a result of injury or disease. It may be adversely affected by financial, relationship and work-related stress, age or complicated by other medical conditions. Unfortunately, it probably won’t be relieved by a single pill, injection or surgery. We recognize these realities, and have put together a multidisciplinary team approach to pain management. If pain

can be cured with appropriate treatment, we will look for these opportunities. However, sometimes pain must be managed because no cure exists. Clients Rest assured, when you arrive for your first visit at an APAC facility you will be in great hands. Our staff takes pride in treating you with respect, compassion and friendliness so that your visit with us is as relaxing as possible. APAC Centers for Pain Management are managed by APAC Partners which also provides management services for physician practices, outpatient surgery centers and hospitals. Experienced team Our pain team consists of experts in the fields of interventional anesthesiology, physical medicine and rehab physicians, nurse practitioners, registered nurses and medical assistants. In addition to our team at APAC, we have hand-picked expert specialists such as physical therapists, pain psychologists and spinal surgeons who complement our holistic approach.

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Services APAC provides a wide range of services designed to treat your pain condition with a multidisciplinary approach. We treat a wide variety of acute and chronic pain conditions and tailor our treatment plans to fit your individual needs. We use: Interventional approaches: (injections) to treat painful conditions such as herniated discs, spinal stenosis, nerve injuries from trauma or surgery, occipital headaches, shoulder pain, arthritic joint pain and sympathetic nerve pain. We also provide surgical interventions such as spinal cord stimulators, discographies and Radiofrequency Ablations.

Non-interventional treatments: Our multi-specialty approach includes the use of medications, physical therapy and various modalities. Our team is experienced at managing a wide range of musculoskeletal injuries including acute or chronic neck and back pain, fibromyalgia, peripheral neuropathy, spinal stenosis, sacroiliac joint dysfunction, RSD, sprains and strains, arthritis, sports injuries and headaches. We aim to treat your pain comprehensively, with the goal of improving your overall functioning so you can regain control of your life and aren’t consumed by pain.

Company: APAC Centers for Pain Management Name: Faisal Rahman Email: fmrahman@apacgroupe.com Web Address: www.apacgroupe.com Address: 11456 S. Broadway Crown Point, Indiana, 46307, USA Telephone: +1 708 483 7007


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A Personal Service What sets Duane Thomas and his firm apart from the competition? It’s the level of personal service that is provided, making each and every client feel that they matter. Auto accidents can be traumatizing and emotionally damaging experiences. On top of trying to get in to see a good doctor for their injuries, injury victims are faced with paying for living expenses, medical bills and even property damage. Attorney, Duane Thomas, offers exceptional personal injury representation for victims harmed in an auto accident in Lake City, Live Oak, Lake Butler, Jasper, Mayo, Obrien, High Springs, White Springs and the surrounding areas. Duane Thomas is not a huge law firm made up of hundreds of attorneys as are some of the large ‘big city’ firms that advertise in the local North Central Florida small towns and communities. But what Duane Thomas offers is the ability to pick up the phone and speak to him personally, or stop by and talk with him one-onone about a case.

Although Duane and his experienced support staff handle a tremendous number of motor vehicle accidents and premise liability cases every year, you still have the ability to meet, talk and communicate with Duane personally as the case progresses. Perhaps the greatest advantage that Duane can offer his clients is that after so many years of dealing with injured clients and the medical professionals that treat them in the North Florida Area, Duane knows and has a personal relationship with almost all of the very best diagnostic physicians and board-certified orthopedic and neurosurgeons in North Florida. This means that clients can get the best treatment possible, and build the best medical record possible to help made the best monetary recovery possible in each case. This has earned Duane and his support staff a fantastic reputation throughout

the area for tough and thorough representation in all types of accident cases. Duane is a 1966 graduate of Columbia High School where he was Student Body President and played linebacker and fullback for the Tigers. After high school, Duane began the pursuit of his lifelong dream of becoming an attorney by attending LCCC and then the University of Fla. From 1969-71, Duane spent two years in Argentina as a missionary for the LDS Church, and became fluent in Spanish. In 1972 he received his Bachelor’s degree from Brigham Young University in Business Finance. In 1975 Duane received his law degree from the University of Florida, where he graduated with High Honors, 4th in his class, and was admitted to the Florida Bar. In 1986, Duane was elected County Attorney of Columbia County, Florida and served 2 years as such. After a very diverse legal experience in the early part of his career, Duane has focused the last 22 years of his law practice in the areas of

Personal Injury/auto accidents, Workers’ Compensation, and Social Security Disability. Duane represents hundreds of people each year in recovering money damages for their injuries from auto accidents, work place injuries, and premises liability cases. Thirty-four years later, Duane is at the very pinnacle of his legal career. Duane E. Thomas is a native of Lake City, FL. Duane and his beautiful wife Karen have seven children and seven grandchildren. Duane and Karen remain active in their Church and Duane is also a lover of old cars, with his hobby being the restoration of his classic 1965 Pontiac GTO. Although Duane has been very blessed in his law practice and has affected the lives of many people, his greatest joy is in spending time with his family and in staying active with his children and grandchildren.

Company: Duane Thomas Name: Duane Thomas Email: duane@duanethomas.org Web Address: http://northfloridaautoaccidentlawyer.com/

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Universally Speaking Realty Universal allows sellers and buyers the opportunity to customize the home buying process through the use of real estate menu systems. Realty Universal offers a wide range of services to buyers, sellers, and agents, while adhering to the underlying principles upon which the company was founded. The firm believes buyers, sellers, and agents should also have creative choices available to them in the digital age. Realty Universal has always accommodated traditional real estate sales. That foundation has given the firm the knowledge and vast real estate network to expand into more creative areas of the real estate market. As obvious as this seems, traditional real estate has never been structured in such a way as to allow the multitude of choices sellers and buyers truly deserve. After years of perfecting and receiving feedback on its programs the firm has developed real estate menu systems that are used by buyers, sellers, agents and brokers who are part of our Realty Universal network, which is growing by leaps and bounds.

understood and common place,” Nathalie explains. “We are ahead of the rest due to experience with the systems. In today’s economy our menu programs make it possible for buyers and sellers to still have a win/win situation. The best situation in life is when everyone wins, everyone must give, to assist in the outcome and what happens is a very positive experience. “For example, a traditional seller would either list their property with a real estate agent or a broker or try to sell their property themselves; hypothetically this could be decided by the flip of a coin and doesn’t leave the seller with a whole lot of options.” Realty Universal has affiliates and members in all 50 states and real estate is still a solid asset to invest in, as well as being one of the best investments of capital if handled correctly.

Realty Universal’s founder, Nathalie Mullinix, started Nathalie Mullinix Realty, Inc. (a conventional real estate company) in 1990 and Nathalie Mullinix Referral Company, Inc. in 1991 in Maryland. In 1996 she opened Nathalie Mullinix Realty Universal, Inc. and Realty Universal, Inc. in Maryland. In 2001, Nathalie Mullinix Realty Universal, Inc., Inc. opened in Hawaii.

“In the United States, we are fortunate to have the tax write offs that we take for granted while owning property,” Nathalie embellishes. “To obtain the best value for your real estate there needs to be a market of both buyers and sellers, as well as a means of bringing the two together. Now more than ever due to the recent loan crisis, even with bringing buyers and sellers together there needs to be a way to make the financing work if a loan is needed. There are still many options available.

“We started offering our menu programs when it was not the standard way of doing business - now it is so much more

“Whether you are a buyer, seller, going through a short sale, investing in residential or commercial real estate, the firm

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has trained members in each state and affiliates who can customize your process the way it will work best for you. We do advise that you coordinate with your accountant and real estate attorney so your plan is intact. Planning and averting pitfalls can make a world of difference in our futures. We set you up to win!

“While other companies may hand you a coin and say ‘choose’, we instead offer you the ultimate power of complete customization. Our menu programs are revolutionizing the way real estate is handled and yet this is only what the public sees; it’s the very surface of our company.

“Ultimately you have to rely on you, after consulting with the experts. We are excited to be able to continue to bring to the world’s stage a company as dedicated to universal excellence as Realty Universal, Inc. Our company has been initiating a revolution in the real estate world since 1996.”

“To truly understand the nature of Realty Universal one must venture below the surface to the heart of our company.

The firm understands that each client is a unique individual with unique needs and desires; an all or nothing approach definitely cannot work for everyone. It is for this reason that Realty Universal has designed a totally unique system using menu programs which allow a seller or buyer to pay for only the services they need with the choice of full service only if that is what benefit them.

“It is here that the mission of the firm starts to become apparent. Our company is one of humanity. In addition to contributing to worldwide humanitarian projects over the next few years, we assure that no less than 10% of our company’s earnings each year will go towards charities striving to make a difference in the world. We do this because we believe that even the biggest company in the world is completely useless if it doesn’t do its part in making the world a better place.”

Company: Realty Universal Email: sales@realtyuniversal.com Web Address: http://realtyuniversal.com/


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Leading the Way Ceutical Laboratories, Inc. has made a bold move in becoming a single source location for many manufacturers in the pharmaceutical, medical device, nutraceutical, cosmetic industries, veterinary markets, otc and dietary supplements. Ceutical Laboratories was conceived with the goal of helping companies implement a global quality standard so that they could increase their overall business in these markets. However, one clear position came to the forefront. This position is that smaller and medium sized manufacturers were being driven out of business through increased regulation, high cost of maintaining the regulation, and the inability to compete against the larger manufacturing institutions. These larger institutions gained the benefits of lower cost goods, higher volume sales, and more shelf space for their products. In turn, the smaller companies were manufacturing higher quality goods, establishing more effective products, and seeing that their products had fewer sales due to their overall higher cost. Ceutical Laboratories has expertise in product development, manufacturing, engineering, computer system technology, on-line technology, sales, marketing, project management, analytical testing, recruiting, regulatory strategy, regulatory submissions, and quality system management. The marketplace for these services has been, and will remain, in pharmaceuticals, medical devices, nutraceuticals, veterinary, and cosmetic products. Each of these areas of expertise have individuals with over 20 years of expertise and experience.

As an innovative company with high goals and aspirations, Ceutical Laboratories seeks progressive companies that are willing to move toward the next level and significantly increase their profits and potential. The company offers consistent products and services to a growing industry to meet your needs and the team is capable of meeting the demands of these industries now and in the future. “Our experience has come from small, medium, and large scale businesses,” explains Tiffany Smith of Ceutical Laboratories. “We offer all of that knowledge to the relative few but very successful companies that will become Ceutical Certified. “Our philosophy is to ensure your success through our efforts. We will not stop until we find the best solution to your needs. We are not the typical “you can’t do that”, but rather, when faced with a problem, we are the “you can do that this way”. You achieve the same goal, but not the same method that may have been requested initially. We pride ourselves in finding compliant and easy solutions to the most difficult of tasks.” Ceutical Laboratories has an evolving quality system to meet the ever-changing demands of the regulatory environment for pharmaceuticals, medical devices, nutraceuticals, cosmetic industries, veterinary markets, otc and dietary supplements. Ceutical Laboratories focuses on the small to medium sized supplier and manufacturer to retain and grow in this highly regulated market.

As one FDA official stated to a client: “We are in the business to put you out of business. You cannot compete with other companies and spend the dollars necessary to have a quality system that meets our expectations. I am here to ensure that you will not be in business for very much longer.” The firm’s mission is to provide timely, accurate, and trusted business solutions to our customers within the highly regulated environment of pharmaceuticals, medical devices, nutraceuticals, and cosmetic products. These business solutions include all aspects of products produced in these marketplaces from just after concept to sales, marketing, and distribution. Ceutical Laboratories can provide solutions for individuals and companies to take a product idea and place it into a competitive position within the marketplace. These individuals and companies can continue to deliver product ideas and reap the benefits of their ideas. Ceutical Laboratories provides

competitive solutions to product development, clinical evaluation and regulatory submission in domestic and abroad markets, on-line technology, computer aided systems, sales, marketing, and distribution. “We work with suppliers and manufacturers to deliver high quality products to large distributors at competitive prices,” Tiffany embellishes. “Ceutical Laboratories is well positioned in the market through key contacts within major networks to provide goods and services to these markets. “Our consortium of companies provides a network of suppliers for components and raw materials, manufacturers, and distributors. This network is unlike any other on the market, except for the large corporations. Our network establishes this large corporate appeal, but maintains the smaller manufacturer identity.”

Company: Ceutical Laboratories, Inc. Email: info@ceuticallabs.com Web Address: www.ceuticallabs.com

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The Smart Choice Nevrivy Patent Law Group P.L.L.C. is an intellectual property (IP) law firm located in Washington, D.C. It is committed to providing its clients with the highest quality legal representation that is responsive, cost-effective, and aligned with their business goals. Nevrivy’s strengths lie in its extensive experience in IP law, the very high level of technical competence and knowledge shared by its attorneys, and its commitment to providing clients with the highest level of service and value. “Our attorneys have advanced degrees in the physical and biological sciences and are registered to practice before the US Patent and Trademark Office,” explains founder Daniel J Nevrivy. “We bring our extensive legal and technical expertise to bear in strategically counseling our clients on their IP matters. “Our diverse client base and experience enable us to appreciate the unique issues that each of our clients face and to tailor our representation to suit their business and technical needs. Our clients are located throughout the U.S. and internationally and include inventors, start-ups, emerging growth and mid-size companies, Fortune 500 firms and leading research universities.”

The firm’s technical depth and breadth of expertise enables it to assist clients in their technologies, including: biologics, pharmaceutical formulations, chemicals, chemical syntheses and processes, fuel cells, drug discovery, beverages and food science, polymers, agrochemicals, pigments, paper products, oil/gas refinery technologies, energy, pharmaceuticals and drug delivery technologies, stem cells and regenerative medicine, diagnostics and personalized medicine, molecular biology, biochemistry, vaccines, microbiology, antibodies, therapeutic methods, consumer products, mechanical devices, veterinary medicine, genomics, inflammation, cancer, small molecules, organic chemicals, optics, semiconductors, advanced materials, nanotechnology and nanobiotechnology. Dr. Nevrivy is a patent attorney and he counsels clients on domestic and international patent procurement. He has extensive experience helping clients across a range of industries maximize the value

of their intellectual property and represents individuals, startups, emerging firms, leading research universities, and global corporations. He has particular expertise drafting and prosecuting U.S. and international patent applications in the biotechnology and pharmaceutical fields and has successfully assisted clients for nearly 15 years in these fields. Dr. Nevrivy’s practice further includes counseling clients regarding intellectual property strategies and portfolio management. He advises clients regarding freedom to operate, due diligence, patentability, invalidity and noninfringement. In particular, he has significant experience helping companies navigate the complex patent issues associated with the development and launch of proprietary products. Dr. Nevrivy also maintains an active pro bono practice representing disabled U.S. veterans in their IP matters who are graduates of the Entrepreneurship Boot Camp (EBV) program run by Syracuse University.

Before becoming a lawyer, he conducted scientific research in the fields of molecular and cellular biology and molecular pharmacology and has authored several research articles in the fields of cancer, cell biology and transcriptional activation and repression. Some of his recent speaking engagements, honors, and publications include: “The BPCIA Patent Dance – What Biosimilar Companies Need To Know,” The Knowledge Group Webcast, January 2017 US (DC) – Patent attorney of the year, ACQ Global Awards 2016 “Lawyers Offer Predictions for Myriad, Diagnostic Field Based on Supreme Court’s Decision Against Prometheus “ Genetic Engineering & Biotechnology News “Intellectual Property – Some Business Considerations,” Symposium on Entrepreneurship – A Tool Kit for Launching a University Based Start-Up, University of Maryland BioPark.

Company: Nevrivy Patent Law Group P.L.L.C. Email: info@nevrivylaw.com Web Address: www.nevrivylaw.com

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www.brainstormlogistics.com


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A Recognized Leader Western Digital Corporation (NASDAQ: WDC) is an industry-leading provider of storage technologies and solutions that enable people to create, leverage, experience and preserve data. The company addresses ever-changing market needs by providing a full portfolio of compelling, high-quality storage solutions with customer-focused innovation, high efficiency, flexibility and speed. The firm’s products are marketed under the HGST, SanDisk and WD brands to OEMs, distributors, resellers, cloud infrastructure providers and consumers. Established in 1970, WDC is a trusted leader – geared to providing clients with the sense of security to live life to its fullest. “We’re here to help you get the most out of your technology, showing you the ‘why’ not the ‘how’,” explains Satish Chitoori, Senior Director Materials Program Management at Western Digital Corporation. “And while we give advice, we’re also here to listen, share, laugh and connect.” The firm places great emphasis on its people, its culture and its workplace, letting its employees know the values and behaviors it expects them to demonstrate. “We believe those values and behaviors combine to create a culture in which employees can thrive,” says Satish. “A culture that allows our employees to focus on doing their best work leads to high quality and innovative, products, exceptional customer service and operational excellence.” As a corporate citizen in the communities in which its employees work and live, Western Digital recognizes its responsibility to respond to the needs of its local communities. Emphasis is placed on Educational programs, especially Science, Technology, Engineering and Math; Basic Needs Programs, especially those leading to economic

self-sufficiency; and Civic Programs, with an emphasis on environmental protection and community volunteer projects. Western Digital, through the Western Digital Foundation, may award direct financial support to non-profit organizations that provide services in the geographic regions where Western Digital and its subsidiaries operate business units. The firm has also established a product donation program to assist educational institutions and non-profit organizations. Recently, Western Digital Corporation announced that its wholly-owned subsidiary Western Digital Technologies, Inc. had completed the acquisition of SanDisk Corporation (NASDAQ: SNDK). The addition of SanDisk makes Western Digital Corporation a comprehensive storage solutions provider with global reach, and an extensive product and technology platform that includes deep expertise in both rotating magnetic storage and non-volatile memory (NVM). The company also indicated that the debt financing associated with this transaction has been consummated and that the previously obtained funds from this financing have been released from escrow to Western Digital Technologies, Inc. “Today is a significant day in the history of Western Digital,” said

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Steve Milligan, chief executive officer of Western Digital. “We are delighted to welcome SanDisk into the Western Digital family. This transformational combination creates a mediaagnostic leader in storage technology with a robust portfolio of products and solutions that will address a wide range of applications in almost all of the world’s computing and mobile devices. We are excited to now begin focusing on the many opportunities before us, from leading innovation to bringing the best of what we can offer as a combined company to our customers. In addition, we will begin the work to fully realize the value of this combination through executing on our synergies, generating significant cash flow, as well as rapidly deleveraging our balance sheet, and creating significant long-term value for our shareholders.” The integration process it to begin immediately through the joint efforts of teams from both companies. As previously

announced, Steve Milligan will continue to serve as chief executive officer of Western Digital, which will remain headquartered in Irvine, California. Sanjay Mehrotra, co-founder, president and chief executive officer of SanDisk, will serve as a member of the Western Digital Board of Directors, effective immediately. “As a combined company, we will be best positioned to address the demands for data storage, which is growing exponentially every year,” said Sanjay Mehrotra. “Growth and change go hand in hand, and we couldn’t be happier to grow and change together with Western Digital. I look forward to contributing to realizing the potential of this combination as a member of the board.” Under the terms of the transaction, each outstanding share of SanDisk common stock was converted into the right to receive $67.50 per share in cash and 0.2387 shares of Western Digital common stock.

Company: Western Digital Corporation Web Address: www.wdc.com


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Take a Spa Day! Eva Kerschbaumer is founder of the highly successful ESSpa Kozmetika Organic Skincare, a green certified organic day spa in Pittsburgh, specialising in Hungarian facials, massage, nail treatments, skincare and European wax treatments. Eva tells us more about the spa and its specialities.

“A gift to a day spa is, at least in my opinion, is about so much more than just a day of relaxing,” explains Eva. “At ESSpa, I and my entire team think you deserve the absolute best value for money! To me, value doesn’t mean cheap. Value means getting the best possible quality for a fair price, and that is exactly what I promise to deliver, every time, guaranteed.” Eva understands that the thing her clients care most about is looking and feeling great after their visit and she has a tried and tested way to ensure complete client satisfaction each and every time. “I know your time is precious. I know your money is hard earned. I cannot thank you enough for trusting me with both. Don’t wait. Treat yourself (or someone special) to a unique experience that will leave you (or her, him or

them) stress-free, healthy and beautiful. Everything we do is focused on enhancing the health and beauty or you and those you love - from head to toe. “I would like to make a singular promise to you - I, Eva Kerschbaumer, personally guarantee your complete satisfaction and will do everything I can to make sure this happens!” Eva’s guests appreciate that ESSpa spa treatments produce life-changing results and her spa is that place where people can escape from the stress and anxiety of daily life. Whether it’s celebrating a beautiful life together, a milestone reached, or a goal achieved, guests are able to celebrate their special moment with Eva’s unique Dinner & Duet Massage Package. Or guests can customize a special gift from the extensive menu of incredibly effective treatments. “Ladies love the pampering, men love the relaxation and everyone will look and feel great afterwards!” laughs Eva. Eva offers many new and emerging treatments at her spa including microblading and dermaplaning.

pigment is not placed as deep in the skin as would result from a tattoo parlor. “Eyebrows frame the face, and when designed and correctly groomed, they can add symmetry and definition to lift the eyes, give a brow lift and create a more youthful, vibrant and healthy appearance,” explains Eva. “Eyebrows are the windows to your emotions - happy, sad, excited, scared, or pensive. Those with sparse or light eyebrows can now enjoy full, beautifully shaped, natural looking brows created with single hair strokes which resemble small natural hairs for a fuller finish.” Dermaplaning is the process of using an ultra-thin, straight-edge razor to scrape layers of dead skin off of the surface of your face. “We have noticed lately a variety of dermaplane products being marketed directly to customers,” says Eva. “It is our opinion

(bias though it may be) but we recommend that you see a certified, trained professional when it comes to scraping the top layers of skin off of your face with a razor — so please do not take a scalpel to your own face in your bathroom mirror. It does not take long and doesn’t hurt at all. It’s basically shaving your skin (but ALL of your skin) and will leave you positively glowing.” The main difference from shaving, is that dermaplaning is done with a single blade. Owner and Master Hungarian Esthetician, Eva, is currently the only professional that is fully certified to perform this service. She will use small upward strokes to remove the upper dead layers of skin with the blade. The other reason for having this treatment at ESSpa - after the Dermaplaning treatment, Eva will apply a unique, fully customized variety of peptides and vital nutrients to restore your baby soft skin to its healthiest form.

Company: ESSpa Kozmetika Organic Skincare Name: Eva Kerschbaumer Web Address: www.esspa.net

Unlike eyebrow tattooing of old, microblading is a semipermanent application using a hypo-allergenic, medical-grade pigment and will naturally fade over a two-year period, as the

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Glen Lodge Glen Lodge, nestled on the west shore of the 7000-acre Big Glen Lake, has 126’ of lake frontage. Located on M22, ¼ mile north of the Narrows Bridge, and approximately 25 miles west of Traverse City, the lodge is open year-round, providing the perfect country getaway for families. The waters of Glen Lake are crystal clear and it is renowned for being the fifth most beautiful lake in the world, according to National Geographic. The hard sand bottom and very gradual descent make it very safe for families with small children. The lake provides fantastic opportunities for all types of activities including boating, swimming and fishing, and there is a boat launch, as well as a marina, in very close proximity to the lodge. The Sleeping Bear Sand Dunes National Shoreline and Glen Arbor was designated in 2011 as the most beautiful area in the United States by Good Morning America, as a result of a national survey of the top 10 in America. In addition, the beaches on the Lakeshore, Empire & Glen Arbor as the best in entire Great Lakes area as reported by the Great Lakes Authority in Chicago.

The Lodge All suites at Glen Lodge are located on the lower level and walk out to the beach. Choose from the following accommodations: 1) Northview: A two room suite with fully equipped kitchen; living/ dining area with full-sized sofa bed, TV, etc.; separate queen size bedroom; full bath. To accommodate 2-4 persons - 2 children and 2 adults or 4 adults. 2) Centerview: One oversized great room with fully equipped kitchen, living/dining area, TV/ VCR, 2 queen futons, tables and chairs, queen-sized Murphy bed, fireplace, full bath. To accommodate 2-4 persons - 2 adults and 2 children or 2 adults.

3) Southview: A larger king-sized room suite with fully equipped kitchen; living/dining are with sofa bed, full-sized Murphy bed, TV, etc.; a separate king size bedroom, full bath. To accommodate no more than 6 persons - 4 children and 2 adults or 4 adults. The Area Leelanau County was officially established in 1863 with Northport as the County Seat until 1882, when it was transferred to Leland. The lighthouse, at the peninsula’s northernmost point, (currently a museum open in the summer), was first constructed in 1858 to guide freighters through the Manitou Passage, and marks the entrance to the Grand Traverse Bay. Leelanau County’s scenery is hard to beat: from the Sleeping Bear Dunes just north of Empire, to inland Lake Leelanau, to the calm waters of Omena and Suttons Bays, there is plenty to do. Not to mention the cherry orchards, or taking the summer ferry from Leland to North

Company: Glen Lodge

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Manitou Island. Leelanau County is truly a must-see for anyone who has an interest in Michigan, no matter what season of the year. Glen Arbor Township is situated within the Sleeping Bear Dunes National Shoreline. Its main community is Glen Arbor, centered between Glen Lake and Sleeping Bear Bay. This area was originally settled by John LaRue, John Fisher, and John Dorsey around 1854. It was given its name after Mrs. Fisher observed a cluster of wild grapes in the tree tops and remarked that it was a “glen arbor” created by nature. Today, Glen Arbor remains a popular tourist spot adjacent to Glen Lake and the Sleeping Bear Dunes, with several specialty shops, resorts and restaurants.


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Moore to Law Based in the bustling metropolis of Atlanta, Georgia, The Moore Law Group is a full-service law firm with extensive litigation experience in both State and Federal Courts, and has the expertise to handle a wide variety of litigation and transactional matters. The Moore Law Group provides high-quality legal representation in a first-class professional atmosphere, with practise areas including: Commercial Litigation, Consumer Bankruptcy, Commercial Bankruptcy, Personal Injury and Social Security. The Moore Law Group’s philosophy is to offer a variety of litigation and transactional legal counseling and support to many clients and the firm prides itself on offering ‘big firm experience’ while providing ‘small firm values’. Using this approach, Moore Law offers individualized and innovative legal solutions on a wide range of legal issues.

“As your legal counselors, we will discuss with you your overall objectives and discuss various legal options available to you,” explains John A Moore, Esq, the group’s founding member. “The Moore Law Group prides itself on the depth of our experience, our accomplished attorneys, and our committed legal support staff. The Moore Law Group is committed to offering personalized and dedicated service to all our clients. We can respond efficiently, effectively, and knowledgeably to a wide range of issues ranging from commercial litigation and bankruptcy to personal injury and social security.”

John received his Juris Doctorate Degree in 2000 from The Florida State University College of Law, where he served as the Writing and Research Editor of The Florida State University Law Review. He also received his BS, with distinction, in Business Administration from Florida A&M University in 1996. Prior to starting the firm, John was a senior associate at the law firm of Powell Goldstein LLP located in Atlanta, Georgia, where he concentrated his practice in the areas of bankruptcy law, bankruptcy litigation, real estate law, real estate litigation and commercial litigation.

Attorney Moore is also very active in the community and various legal organizations. He is an active member of the National Bar Association, the Chair of the National Bar Association’s Small Firms and Solo Practitioners’ Division, and a Past Chair of the National Bar Association’s Young Lawyer’s Division. Attorney Moore is also a member of the Gate City Bar Association, the Atlanta Bar Association, the American Bar Association, the Georgia Trial Lawyers Association, and the 2006 class of Lead Atlanta, a leadership program for young professionals. He was also selected, on multiple occasions, as a Georgia Super Lawyer’s Rising Star, and in 2011 and 2013, he was selected by Georgia Trend as one of Georgia’s Top Attorneys.

Company: The Moore Law Group Website: http://moorelawllc.com/ Address: 1745 M.L.K. Jr Dr SW, Atlanta, GA 30314

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Results-Focused Representation With a legacy of accomplishments and community service that began in 1942, Morgan, Herring, Morgan, Green & Rosenblutt is a full-service legal resource in Guildford County with lawyers that can be trusted to provide clear legal guidance and results every time. When a law firm surpasses 80 years of service to its clients and the community, its principles and professional approach are deeply engrained. At Morgan, Herring, Morgan, Green & Rosenblutt, L.L.P., its leaders and contributors are committed to extending this legacy of excellence every working day by representing each client with passion and integrity. Incepted in 1942, there are nine dedicated attorneys directly associated with the firm, enabling it to offer comprehensive counsel and advocacy across more than a dozen distinct legal practice areas. Three of these attorneys - John Haworth, W. Dan Herring and John C. Riggs - have practiced in High Point for more than 50 years, and partner James F. Morgan is among the most active and frequently honored citizen benefactors and leaders in the state. While it has appeared in courts state-wide in North Carolina, the firm maintains a clear High Point and Triad Area focus, emphasizing service to clients from Winston-Salem to Asheboro, Lexington to Greensboro and points between.

Notable strengths of the practice include: • Proven ability to help individuals, families and businesses effectively navigate legal challenges and initiatives in areas ranging from criminal defense, family law and personal injury to real estate transactions and business disputes • An absolute commitment to maintaining excellent working relationships with court officials and our colleagues in the legal profession — an essential asset for targeting the best possible outcomes for our clients • Clear, constant focus on protecting and advancing its clients’ best interests through rigorous preparation, adept negotiation and impeccable trial work Clients are key at the law firm and the people it advises and represents always come first at Morgan, Herring, Morgan, Green & Rosenblutt, L.L.P. The company collaborates extensively to accomplish client goals, responding promptly to calls and emails and keeping its clients informed every step of the way through their cases. Partner, James’ Jim’ Morgan has been active in his community since graduating from law school in 1968. He served three terms

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in the North Carolina house of representatives, representing Guilford County. Jim has served as president or chairman of more than 75 organizations, including: statewide organizations: has served as chairman or president of the North Carolina Jaycees, Metropolitan Chambers of Commerce, North Carolina Council of Bar Presidents, United Way of North Carolina, North Carolina Commission on Legal Aid in North Carolina, and North Carolina Shakespeare Festival. Regional organizations: has served as chairman of Guilford Technical Community College, High Point Regional Health Systems Board of Trustees, Hospice of the Piedmont, Guilford County Bar (18), Alcohol and Drug Services of Guilford, Guilford Technical Community College Foundation,

Triad Chambers of Commerce, NCCJ Walk as One Committee, Guilford Education Alliance, High Point District Trustees-United Methodist Church, UNC-G, Bryan Economic Development Council, Piedmont Triad Aerotropolis Project, Cornerstone Foundation, Junior Achievement of Central NC, UNC-Bryan School Business Advisory Board, Piedmont Triad Partnership, High Point Area Arts Council, YMCA Metro Board, YMCA South Field Committee 1990-1994, YMCA Trustees. Business organizations: has served as chairman of High Point Chamber of Commerce, High Point Merchants Association, High Point Economic Development Corporation, High Point Convention and Visitors Bureau in 1992-1994, 19992001, 2009-2010, High Point Partners and the Piedmont Triad Partnership.

Company: Morgan, Herring, Morgan, Green & Rosenblutt Website: www.morganherring.com Address: 1810 Westchester Drive, P.O. Box 2756 High Point, NC 27261


Delight your Customer. Transform your Service Organization. Simplify service delivery, improve operations and maximize profitability with ServicePower, the only mobile workforce management software with an intelligent, integrated customer portal, optimization, hybrid workforce management, and mobile tech enablement proven to maximize the customer experience.

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Naturally Good Taste John P Bauer is the CEO and president of Basic Food International Inc, a global supplier of canned, frozen and packaged food products based in Fort Lauderdale. The company was purchased by Bauer and a team of investors in May 1979. He tells us more about the firm and the products it offers. After a successful career in the food industry in New York, John P Bauer, president of Basic Food International moved to Fort Lauderdale, Florida and established the company. Throughout the years he has won numerous business and community awards both personally and as a company. Basic Food has been voted into the top 50 private companies in south Florida multiple times, it has won International business of the year, and is a constant staple in the local business community. In 1982 Basic Food became the first south Florida company to export to the middle east. While trading commodities worldwide has established Basic Food International as a company, changing times and habits, have allowed the company to keep upto-date by continuously pivoting and remaining at the forefront of its industry. Its latest focus on the seafood industry, has given the company a new horizon, allowing it to grow and use the expertise of its team to reach new customers and new heights. Looking forward to the future, the leadership team at Basic Food continues to excel, and supply its long time clientele with quality products at the best possible price, while at the same time

using its vast expertise to help its customers succeed. “At Basic Food not only do we value the future of our beautiful planet, but the lives of the animals in it as well,” explains Bauer. “In every step of our operations we strive to leave the smallest impact possible on each ecosystem we touch. From the ocean to the farm we continually support the safest, most humane, and sustainable practices in sourcing and production. By working closely with our customers and their scheduling needs we proudly minimize our carbon footprint by reducing the number of trucks put on the road. “Finally, we are long time donors and supporters of wildlife funds and organizations that give back to our planet and the communities we serve. We care about what you eat and we care about where it comes from. When you buy from us you buy responsibility and quality.” Basic Food has been supplying both the food service and retail industry with high quality frozen seafood, meats and chicken for over 40 years, and always at the right price. “With our hands-on approach to sourcing and development we are able to provide our customers with high quality products, inspected by us and third party inspectors. We lab test all our products to ensure they conform

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with food safety protocols and abide by industry standards and government regulations.” The company’s line of frozen seafood, called Marea Premium Seafood, covers a wide range of seafood tastes. Products such as: Tilapia, Mussels, Clams, Salmon, Squid, Seafood Mix, Catfish, Snapper, Grouper, Conch, Alaskan Pollock, Cod, Milkfish, Seaweed Salad, Sriped Bass, Kingfish, Imitation Crab Meat, Scallops, and many more, are continuously in stock and ready for delivery at a moment’s notice.

Latin America and overseas. John P. Bauer is a GermanAmerican businessman. He was born in Fürth, Germany and immigrated to the United States in 1940. He worked for the family business BNS International Inc from 1946 to 1965, and in 1979 he purchased Basic Food International Inc. He has since served as president and CEO of the company, and has served in several civic management roles in Broward County as well as for the City of Fort Lauderdale.

By having plants at all principal producing countries, and its warehouse strategically located at the major port hub Miami Florida, Basic Food is able to supply retail and institutional organizations of all major markets within North America,

Company: Basic Food International Inc Name: John P Bauer Email: info@basicfood.com Website: www.basicfood.com Address: 901 South Federal Highway Suite 202 Fort Lauderdale, FL 33316


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Deelivering the Best Media That Deelivers is a local media and publishing house based in Arizona. Headed by founded, Michael Dee, the firm provides an array of editorial and publishing services. Michael tells us more about the firm and the services it can provide. Media That Deelivers’ mission is to continue to be a leader in publishing, electronic media and social networking industries, producing the highest quality media in the luxury genre; to deliver exceptional advertising performance and value to its clients; to be a trusted resource to its clients; to speak with well-established authority and to give back to the communities in which it serves. Established in 1997, Media That Deelivers is a local media and publishing company comprised of Valley tastemakers. “Our talented editors capture interesting community stories, travel escapes, hot fashion, endless dining options, social events, golf and spa retreats and lifestyle news from an upscale local’s perspective,” explains founder Michael Dee, after which the company is cleverly named. “No canned, contrived or recycled stories here. “Our business development team is comprised of account executives, web, design and marketing specialists who can consult with you to create and execute amazing campaigns.” Arizona Foothills Magazine is the Valley’s leading luxury lifestyle magazine, and is dedicated to providing resourceful information on dining, entertainment, homes, fashion, culture and events in Arizona. Arizona Foothills Magazine is published monthly and is audited by an accredited outside company, who ensures the issues are printed and distributed as promised. AZFoothills.com is one of the fastest-growing web sites in the Arizona state, and is updated

daily with tons of new editorial content, offering targeted info for the Valley’s hip, affluent and in-the-know residents and beyond. Clients check in daily for dozens of articles, events, blog posts, polls, special offers and more. Have a big idea? Anything is possible and can be created on this dynamic, fully-customizable platform, making advertising, sponsored sections and articles a snap.

Quality Printing The firm only works with the most competitive printers in the nation to produce high-quality publications.

“Delivered each and every week to a growing list of subscribers, our timely and dependable e-newsletters are among the most powerful messaging tools available, with super-quick turnaround and instant results,” Michael states. “How do they work? We keep our affluent, active readership engaged with must-read stories, coveted VIP event info and happenings so exciting, they wouldn’t dare unsubscribe!”

Direct Mail Circulation experts can meet with clients to evaluate how they can benefit from the firm’s extensive, qualified direct-mail list and how to target specific areas to receive messages. The design team can help develop a piece that reflects a client’s or company’s image. From start to finish, the firm handles every step of the process from design to printing to distribution.

As a part of a seamless service, Media That Deelivers Custom Publishing can offer endless options and the following capabilities. Captivating Editorial The talented staff of editors and a diverse pool of freelance writers are trained to work with clients to create intriguing copy that will convey the right message, enhance company brands and, ultimately, sell the product. Attractive Design Award-winning editorial and advertising art directors work with clients to create an attractive image that will sell.

Database Marketing It’s a turnkey program with a local and national database of key consumers, and Media That Deelivers can help customers reach their ideal market without hassle.

Guaranteed On-Time Delivery Media That Deelivers prides itself in meeting deadlines and delivering our publications on time, every time. “Whether it’s a big bash, product, storefront or property you need filmed, Media That Deelivers also has the photographers and videographers who can make you, your friends and your

business look amazing,” Michael enthuses. “After the shoot, Media That Deelivers can provide photo files, or make media magic with them in the form of effective advertisements, promotions or custom pieces.” A unique service Media That Deelivers offers advertisers and clients is outstanding design for all print advertisements, custom projects, logos and web banners placed with the company. Graphic designers will take all verbiage, photos and logos and whip them into a focused and aesthetically-pleasing piece designed for the client’s choice target demographic. One promotional need Media That Deelivers sees frequently is businesses, nonprofits and individuals looking for assistance in marketing their events. Media That Deelivers can promote anything from intimate fundraising cocktail parties to galas, openings and beyond. Event promotions can include marketing pieces in their publications, custom directmail pieces, web promotions, e-vites, VIP invite lists, pre- and post-event coverage, event partnerships and event planning. No matter what the budget, Media That Deelivers can help make almost any event successful.

Company: Media That Deelivers Name: Michael Dee Website: www.mediathatdeelivers.com Address: Arizona Foothills Magazine 7007 E 5th Ave. Scottsdale, Arizona 85251

Turnkey Production A Production Manager and Account Executive will oversee the production to ensure deadlines are met and quality is of the finest.

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Global Reach Specializing in silicon metal, calcium silicon, manganese, magnesium, aluminium granules and more, Standard Resources Corporation offers a variety of metals, alloys, hardeners and other materials. Standard Resources houses a team of knowledgeable professionals in the global metals markets expertly positioned to serve clients.

Albert Hayoun is President of Standard Resources Corporation, which he helped establish in 1994. He also has established agencies, companies, and subsidiaries in several countries, including China, Mexico, and Venezuela.

Headquartered in Cherry Hill, New Jersey, Standard Resources has clients globally sourcing the highest quality metals and minerals for the aluminium, steel and foundry industries. For more than 30 years the company has provided a variety of metals, alloys, hardeners and other materials to global metallurgical industries.

In November 1956, during the Suez Crisis, Albert’s family was forced to leave Egypt. With the assistance of the French authorities, Albert, his two younger brothers, Joseph and Sami, and his parents, Corrine and Edouard, moved to Marseille. In May of 1961, they immigrated to the United States with the assistance of HIAS.

Albert lived in New York for the next three decades, until moving to Cherry Hill, NJ with his wife Rochelle Mathalon—also a former HIAS client—whom he met at Brooklyn College. He received his B.A. in teaching from Brooklyn College in 1972.

Albert and Rochelle have three daughters—Jennifer, Lauren, and Karen—and a grandson, Joey.

Company: Standard Resources Corporation Website: www.standardresources.us

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A Preferred Resource for 35 Years As an active producer with Underwriting Specialists, clients can enjoy several advantages of developing a productive relationship with the firm’s team. From industry experience to product knowledge and more, the team is poised to support its clients’ success. For more than 35 years and counting, Underwriting Specialists Inc. has experienced and conformed to vast changes throughout the insurance industry, and has provided producers with valuable guidance and sound product solutions for their clients. With its years of expertise, producers can feel comfortable with our team behind them. “Our team is ready to get to work!” explains Richard ‘Rick’ Silva, President and Partner of the firm. “We are committed and strive to deliver the best service for our producers each and every day. From facilitating the licensing process for producers, to initiating product quotes and illustrations for clients, and supporting producers throughout the client sale process, our team is prepared to service the various case requirements of our hardworking agents. “We realize every client is a bit different and may require alternative product solutions to fit their individual circumstances. At Underwriting Specialists, we work closely with our producers to understand their client’s requirements and identify the proper product solutions to meet their needs. From a standard term policy to a more complicated requirement, we invite our producers to inquire

with us, so that we can provide direction to the best available product options.” In addition to its sound team of professionals, the firm has also developed and maintain key strategic partnerships with top-notch organizations whose expertise enables Underwriting Specialists to expand and deliver even more product solutions. Rick himself has more than 40 years of experience in the Insurance and Financial Services Industry. He began his career in Met Life’s Management Development Program for returning Vietnam Era Vets. He successfully opened his own Agency and built it into a leading production organization with both American National & New England Life. After selling the Agency to a major Investment Company, Rick moved into Corporate Management. Over the next 25 years he successfully ran sales, marketing & distribution divisions of major carriers such as Chubb, Jefferson Pilot, Provident Mutual & Nationwide Financial. Rick opened a private practice in 2005 and quickly built a successful venture through multiple relationships with Attorneys and Accountants. In addition he was able to secure major endorsements from a number of Professional Business Associations in the Golf, Hotel,

Restaurant & Small Business industries. Rick’s extensive experience working with both traditional and alternative distribution organizations such as CPA firms, Wire-houses, Major Producer Groups, and Industry Leading Producers has led him to redesign and restructure Underwriting Specialists’ forward-thinking strategy into a 21st Century production organization that will be unique in its market approach, and in the opportunities it will bring to its valued Affiliates.

Rick has a CLU designation, and holds a Master of Science Degree from the University of Pennsylvania in Organizational Dynamics. He served in Vietnam and the DMZ in Korea as a Recon Scout. He is a published Author of numerous articles both business and non-business. He is a founding member of the FC Delco Soccer Organization a nationally recognized youth sports organization, and holds a National Coaching license. Rick lives in Blue Bell Country Club with his wife Eileen who between them, have five children and six grandchildren.

Rick holds his Series 7 license with Innovation Partners LLC, and is licensed in all Insurance related disciplines in eight states. He is the recipient of numerous production and leadership awards, both Industry and company - wise, and is the founding Partner of the Financial Services Marketing Association.

Company: Underwriting Specialists Name: Richard ‘Rick’ Silva Email: info@undspec.com Website: www.undspec.com Address: 600 W. Germantown Pike, Suite 400 Plymouth Meeting, PA 19462

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Keeping You Connected Full service telecoms management company, Quickconnect, has its focus deeply rooted in providing excellent customer service each and every time. Quickconnect (QC) is a full service telecommunications management firm serving business clients globally. The company provides all encompassing technology solutions for businesses and non-profit organizations, which include: Audio, Web and Video Conferencing, Local and Long Distance voice communications, PBX and Hosted VoIP Systems, Managed Services that include MPLS, Colocation and Cloud Based Services, as well as High Capacity Internet services, along with a broad array of Professional Services and IT Support. Mission and Values QC understands that time is money, and for this reason its services focus on real time needs. The overall philosophy at QC is to represent the client, not the product or service provider. The firm offers unbiased advice and analysis, without the hidden agendas.

Anyone can provide pricing, but how can anyone offer a solution without hearing what the problem is? QC listens to its clients’ needs which enables the firm to help them make better informed decisions. QC provides the big picture, with analysis, advice, education, and ongoing interactive communications. This allows the client to better anticipate, plan, evaluate, implement or react to newer emerging technologies. QC looks to provide each and every one of its clients the most effective, reliable and cost-efficient components and services available. QC only partners with industry leading service and equipment providers. Company History Founded in 2001 as a Premier Conference Call Provider helping businesses connect globally via Audio, Web and Video, QC has always been committed to providing the highest level of quality services in the fast paced

corporate environment. The firm utilizes cutting edge technology to meet the demands of today’s highly competitive market and has built itself a solid reputation on being able to conform to its client’s needs quickly. In 2010 QC acquired a nationally based network infrastructure management company, On Point Networking. As the firm’s mission remains the same, the acquisition has allowed it to expand its portfolio of products and services. With the addition of On Point’s experienced staff of technical consultants, QC can now offer a holistic approach to custom tailoring solutions for each individual client. Having teamed up with some of the strongest and most reliable telecom carriers in the industry to leverage and offer competitive solutions, today, QC operates as Premier Conference Call Provider and Telecommunications Procurement firm.

Customer Testimonials QC’s clients are enthusiastic about the level of service and productivity they have received. “We initially created an IT department within our company. The expense, including salary, benefits, and restriction on time and resources, made it ineffective and cost prohibitive. When we switched to Quickconnect, our costs went down, productivity increased, and the continual monitoring has made all the difference.” - Marc Wenstrom, Vice President, Universal Metalcraft “We used to experience periods of downtime with our infrastructure and voice/data services on a regular basis. Our operation would grind to a halt each time. Quickconnect set us up with a true disaster recovery solution that allowed for business continuity and since then, we have experienced no down time at all. We are forever grateful!” - Susan LeConte, President, LeConte Group

Company: Quickconnect Website: www.quickconnected.com Address: 65 Willowbrook Blvd. # 400 Wayne, NJ 07470

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Holistic Health Based on the big island of Hawaii, Pharm East Inc. is a leading developer and producer of unique nutritional technologies for the dietary supplement industry worldwide. Dr Rulin Xiu tells us more about the company and its aims. Since 1996, Pharm East Inc. has been developing and manufacturing patented, proprietary formulations. To ensure the highest efficacy, all of the ingredients and formulas used in Pharm East’s products are produced at its own manufacturing facilities located in China and Hawaii. Pharm East puts a strong emphasis on quality control at every stage of processing, from raw ingredient selection to harvesting to processing. In addition, Pharm East supports clinical research to substantiate its products’ health advantage. Nature has provided everything we need to heal us physically, mentally, emotionally and spiritually. Natural ingredients can interact with our human body at a cellular, molecular and even DNA level based upon a sophisticated system developed over millions of years of biochemical evolution process that are the most compatible and healing to our body. At Pharm East, we search all over the world and throughout the history of the most effective natural ingredients to heal us with minimal, no, or just good side effects. Our body is whole. In fact, nature, our body, mind, and spirit are all one. At Pharm East, when we develop a remedy, we treat the body as a whole, a whole energy, and functional system. We find that dissecting the body or an illness into isolated parts or symptoms only lead to temporary relief rather than lasting healing.

At Pharm East, we look at the root cause of illness in the whole body system of ours. Until that is done until we know what’s really making us sick, permanent healing will always elude us, and we’ll just find ourselves wrestling with the various symptoms of that root cause. Generally speaking, there are four components of this root cause. These include body toxicity, unbalanced energy systems, overworked organs and inefficient body functions. Bionology is the search for specific natural ingredients to address these four components of disease, giving the body what it needs to restore its natural healthy state. At Pharm East, we strive to test the efficacy of our remedies by the scientific methods, such as double-blind, placebo-controlled human clinical studies and the scientific pharmacology studies. Pharm East believes it is important to respect the character of each individual herb. First, we select the precise locations where the herbs with the most healing effects grow. Then, we work with local farmers and collectors to grow and collect the herbs in a way that maximizes their potency. We think that the trend in the herb industry toward standardization is a dangerous one. Herbs are powerful substances and standardizing them could increase the likelihood of side effects. To maximize the healing effects and minimize the side effects of each individual herb, Pharm East utilizes a proprietary, full-spectrum extraction processing technique and a specialized formulation for each product.

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Products are produced in Pharm East’s own factories, which have strict quality control standards in place to ensure safety and efficacy. The active components of each herb are tested by fullspectrum high-pressure liquid chromatography (HPLC) analysis before and after processing. We also test our raw materials and finished products to ensure they are free of heavy metals and other harmful chemicals. Dr. Rulin Xiu was collecting herbs famous for their healing powers in her hometown Qinling mountain range and selling them to local pharmacies in China. It was an early sign of her passion for nature and what would become her guiding conviction: that nature has already prepared all the perfect cures for our worldly ailments and illnesses. Dr. Xiu went on to study science as an adult. After receiving her doctorate from the University of California, Berkeley in 1994, she was well-prepared to pursue her lifelong dream of finding and developing natural remedies with proven healing properties. Her search first led her back to her Asian homeland, where she began to discover new applications for

many traditional and ethnic herbs. More importantly, she came to realize that the efficacy and safety of these herbs were based on factors that few companies paid attention to, such as where they grew, when they were harvested, how they were harvested, and how they were processed and packaged. Dr. Xiu developed a number of herbal formulas to help with common health concerns. While she respects traditional wisdom, Dr. Xiu strongly emphasizes scientific studies to test herbs’ healing effects, which is why her remedies are rooted in tradition but backed by scientific validation. In order to assure that her formulas were manufactured to her exact potency, quality and safety specifications, she set up two factories – one in China and one in Hawaii – to produce her unique health supplements. Dr. Xiu is committed to combining traditional medicines with science to form the most effective natural remedies – helping people live richer, happier, healthier lives. She also hopes to help local farmers and communities preserve their indigenous culture and environment through her work. She searches all over the world to find the most effective remedies for optimum natural health.

Company: Pharm East Inc Name: Rulin Xin Email: rulin@pharmeast.com Web Address: pharmeast.com Address: Rockville, Maryland, USA Telephone: +1 707 304 5670


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Smile for Great Dental Services Grove Dental Clinic offer service worth smiling bout in Virginia. Dr. Maqsood Chaudhry has been a practicing dentist in Virginia for over 20 years. After graduating from West Virginia University School of Dentistry, he began a private practice in Northern Virginia. In 2000, Dr. Chaudhry attended a Dental Implant Seminar, sponsored by the American Academy of Implant Dentistry, at Howard University and completed a one year comprehensive training in oral implantology. He also completed courses with The United States Institute of Implant Dentistry and has since been a certified member of The International Congress of Oral Implantologists and the American College of Oral Implantology since 2001. In 2010 he completed a Patterson Dental comprehensive training course in CEREC CADCAM, a revolutionary technology that can fabricate crowns and restorations with computer guided precision.

Prior to this Dr. Chaudhry studied orthodontics and was recognized by The United States Dental Institute for completion of all Orthodontic Seminars and Lectures in 1994. Additionally, he is a certified provider of Invisalign and Clear Correct: a clear aligner therapy. Dr. Chaudhry is a recipient of the Invisalign Innovator Award, awarded by Align Technologies in 2003 and recognized as a Premier Provider by Invisalign in 2007, 2008 and 2009. He has been a member of the American Association for Functional Orthodontics and the Appliance Therapy Practitioners Association. From his humble beginnings Dr. Chaudhry has expanded his services by opening several offices in the DMV area, with most open Monday through Saturday. He is a community activist supporting many local and national charities along with serving on the board of a nonprofit free health clinic in Virginia. As a general dentist, he and his team have thousands of patients of all ages. With a team of general dentists and specialists who utilize the latest technology to provide a high quality dental experience, clients can expect convenience. Dr. Maqsood A. Chaudhry and Associates has a history of 23 years providing the best treatment to thousands of patients of all ages in the field of general and advance dentistry with state of the art technology. They attribute their success to

their very first patients whose trust, belief and confidence on the team, throughout this journey has spurred on the progress of the clinic. Grove Dental Clinic are proud to offer the latest and most technologically advanced equipment, including CEREC (Chairside Economical Restoration of Esthetic Ceramics) services to patients who are seeking high quality, bio-compatible crowns, onlays, inlays, and bridges. The clinic is equipped to carry out these procedures in a single visit, adding quality and efficiency to the service. The clinic uses Sirono Orthophos XG 3D, the most popular x-ray unit in the world. This increases efficiency by capturing the patient’s whole jaw in a single span. The clinic only uses first rate products and services in order to give patients the best possible results. The relationship between the patient and the dentist is a unique one. History has proven

that a patient’s anxiety toward a dental visit is far greater than that of having surgery. This is truly unfortunate since it can cause people to avoid dental visits, even if they suffer with chronic ailments as the anxiety makes them believe that the dental experience is far worse than any tooth ache or infection. Alleviating these anxieties is Grove Dental Clinic’s commitment to all their patients. Establishing relationships with their patients by working hard to offer them the most technologically advanced treatments and quality care is key to relieving fears and building trust that lasts for years to come. Grove Dental Clinic staff strive to provide the best dental care and customer services to all their patients. To accomplish this, the surgery is equipped with the most up-to-date technology and offers four locations across Virginia, with clinics located in Falls Church, Tysons Corner, Alexandria and Sterling.

Company: Grove Dental Clinic Name: Dr. Chaudhry Email: drchaudhry@grovedentalclinic.com Web Address: www.grovedentalclinic.com Address: 3400 Payne Street, Falls Church, Virginia, 05/05/1960, USA Telephone: 001 703 578 8200

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Excellent Things Come in Small Packages The Academy of Academic Excellence is changing the way education is delivered and approached in Virginia, with smaller class sizes and a differentiated curriculum shaking things up. The Academy of Academic Excellence, in Richmond, prides itself on its small size, differentiated curriculum and multi-age grouping. The school’s dean acknowledges that the small sizing of the school is what makes their education system stand out, but most of all, it allows for students to excel, and for those who are extremely talented to receive personalized support to ensure that they can make the most of their potential. The small class sizes are also revered for enabling staff to teach skills which might not help students when it comes to education, but which will be practical and will further

the children’s development as adults and help them to learn the essential skills needed to succeed in the working world, which can be overlooked in basic school curriculums. The small size has another advantage; it allows staff and pupils to build better relationships with one another. Teachers and teaching assistants get to know each student, and thus can identify the areas in which the pupil is doing well, or perhaps may need a bit more support to succeed. In comparison to average class sizes, this is a refreshing advantage and benefit to see, compared to common schools, where staff are overworked and cannot pinpoint specific talents or pitfalls in individual students.

The school is proud of its differentiated curriculum system – this is the adaptation of the standard curriculum to incorporate the school’s core values and direct the student’s learning towards a more positive education system. For the Academy of Academic Excellence, this means that the curriculum is altered to be accelerated, complex, in-depth, challenging, creative and conceptual. This is quite different to the usual standards of teaching found in public schooling, but Academy Dean, Ms. Busch states that the differentiated curriculum enhances the standard of high school learning, with the qualifications tending to be the equivalent of a higher diploma or above. This means that the school’s alumni have gone on to be placed in accelerated and advanced courses, rather than revisiting the education they have already received through a differentiated curriculum.

Multi-age classes are another selling point of the Academy of Academic Excellence – this is a system whereby students are grouped with children of different ages for some of the school day – research has shown that this method can accelerate children’s education levels by as much as one school year, as it allows them to communicate with children of all ages and develop better life skills overall. The remainder of the school day is taught in level-appropriate groups, so that students are working comfortably alongside one another – or together. Whilst this school’s systems and teaching methods may be viewed as ‘alternative’ it does seem to be providing the world with more advanced, mature and intelligent individuals.

Company: Academy of Academic Excellence Name: Rita Busch Email: dean@academy-of-excellence.com Web Address: www.academy-of-excellence.com Address: 2545 Gayton Centre Dr, Richmond, Virginia, 23238. Telephone: 001 804-740-6500

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Raising the Bar Barulich Dugoni Law Group, Inc., founded in 1989 by Paul J. Barulich, has earned a national reputation in the fields of estate, business and tax planning, counseling and litigation. The Barulich Dugoni Law Group practice focuses on estate planning clients with high net worth, business owners, and people with significant financial interests in high-tech, wholly owned, and start-up companies. Barulich Dugoni Law Group, Inc’s clients vary from individuals and families to start-ups and large corporations, including nonprofit, educational and charitable institutions. Above all, the firm values its client relationships and considers it nothing less than a privilege to represent its clients. Every year Barulich Dugoni Law Group continues to attract outstanding clients and challenging assignments.

Located in the center of downtown San Mateo, California, the firm continues to invest in its community and maintains strong ties to the community and charitable organizations through participation in fund raising and volunteering events. Barulich Dugoni is different from other law firms. It believes that its clients are best served by avoiding rather than winning issues. In the estate or business planning areas, the firm applies

its abilities to creating the right plan, one that is flexible in design and focused on achieving its clients’ goals. Barulich excels at anticipating its clients’ risk factors and adopts innovative planning techniques to address these concerns. Proper planning is the ounce that avoids the proverbial pound of cure. However, when necessary, the firm also succeeds in its role as advocates in trial, arbitration and mediation work.

Barulich Dugoni Attorneys Paul J. Barulich Laurence P. Dugoni Arthur H. Bredenbeck Mary E. Pryce Jamay Lee Catherine E. Koss Alexandra M. Banis Jennifer M. Stier Chelsea J. Suttmann Janelle F. Allen Austin T. Jackson Jennifer P. Seksaria Laurence M. May Mario B. Muzzi

Company: Barulich Dugoni Law Group, Inc. Email: dean@academy-of-excellence.com Web Address: www.bdlawinc.com Address: 2545 Gayton Centre Dr, Richmond, Virginia, 23238. Telephone: 001 804-740-6500

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A Major Expansion Initiative We are excited to announce that Frommer, Lawrence & Haug has changed its name to Haug Partners and is launching a major expansion initiative. The mission of Haug Partners over its 20-year history has been to pioneer law by providing synthesized multidisciplinary legal services for life science and technology businesses. Adopting the Haug Partners name reflects our commitment to this unique approach to counseling clients. The firm is also announcing the opening of a new office in Boston, and that it is growing and redefining our practice areas to provide exceptional integrated services for clients in a complex and ever-evolving legal and regulatory market. Effective March 1, 2017, Frommer, Lawrence & Haug transitioned to its new name, Haug Partners LLP. This name change recognizes the legacy of the firm’s managing partner and co-founder, Ed Haug, one of the country’s preeminent legal practitioners. The name further emphasizes that the firm is a growing partnership, which has the singular goal of expanding the firm’s services, geographic footprint, and resources to better serve our clients. Haug Partners’ geographic expansion includes opening a new office in Boston. Our Boston office will complement our flagship New York City office, which boasts a state-ofthe-art litigation suite with a fully functional mock courtroom, and our Washington, D.C. office, located a short distance from the Court of Appeals for the Federal Circuit, the U.S. Patent and Trademark Office, and the headquarters of the FTC and DOJ. Haug Partners has also

developed and maintains close working partnerships with firms in Germany, China, and Japan, enabling our attorneys to counsel clients in an increasingly global marketplace. Haug Partners delivers added value to our clients by assembling a multidisciplinary team tailored to each clients’ needs that thoroughly analyzes a matter, develops a comprehensive legal strategy, and then delivers an integrated solution. Our team’s expanded and redefined service offerings include: intellectual property enforcement; intellectual property procurement and strategy; commercial, business and shareholder litigation and strategic counseling; international trade commission actions; trademarks & unfair competition; antitrust litigation and counseling; product safety and counseling; investigation, compliance, and risk mitigation; licensing and transactions; and FDA compliance and counseling. Haug Partners’ strength resides in its people. Many of our attorneys and advisors have advanced degrees in specialized technical fields and extensive industry experience. Our team includes former research scientists, in-house corporate counsel, FDA and FTC attorneys, and U.S. Patent and Trademark Office examiners. We work across a broad range of industries, including pharmaceuticals, biotechnology and life sciences, medical devices, aerospace, chemicals, automotive, information technology, e-commerce, cosmetics, consumer electronics,

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telecommunications, energy, semiconductors, financial services, and insurance. We assist clients from the inception of an idea through commercialization and nextgeneration planning. Our technical expertise, legal acumen, and business judgment enables us to consistently deliver optimal outcomes. Haug Partners values leadership. We recognize that it is essential to actively contribute to our legal community through service in bar and industry associations, including the Federal Circuit Bar Association (FCBA), of which Managing Partner Ed Haug is the past president, the Licensing Executive Society, BIO International, NYBIO, NJBIO, MassBIO, and the Food and Drug Law Institute. Our frontline involvement in these organizations allows us to directly influence law and policy to the benefit of our profession and our clients. Haug Partners also brings its expertise and considerable resources to bear in standing up for veterans, low-income

individuals, and non-profit/ charitable organizations that lack the resources for adequate legal representation. We participate in numerous pro bono organizations, including Volunteer Lawyers for the Arts, New York Lawyers for the Public Interest, the Innocence Project, the Veterans Consortium Pro Bono Program, and the New York City Corporation Counsel. All Haug Partners attorneys, regardless of level, are encouraged and incentivized to devote a portion of their time to pro bono matters. While giving back to the community, we have assisted pro bono clients in matters that include administrative proceedings before the federal government and at all levels of the court system, including before the U.S. Supreme Court. Haug Partners collaborates with all of our clients to provide comprehensive legal strategies. Industry leaders trust Haug Partners to help them procure, manage, protect, and maximize the lifecycle of their most valuable assets.

Company: Haug Partners Name: Ed Haug Email: ehaug@flhlaw.com Web Address: www.flhlaw.com Address: 745 Fifth Avenue, New York, New York 10151 USA Telephone: +1 (212) 588-0800


Enjoy The Infinite Power of the Big Data

jxjtech.com


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Investment Injection for Invention of New York’s Best Clinical Researcher Best Clinical Researcher in the City University of New York 2016-2017, Dr. Patricia Broderick’s Nano sensing development, The BRODERICK PROBE, is the focal point of a partnership with Indian Angel Network®. In August of last year, it was announced that The BRODERICK PROBE – the result of years of research by Dr. Patricia Broderick, would be receiving $300,000 in funding through a partnership with Indian Angel Network® which will enable developers Eazysense Nanotechnologies Inc to produce and introduce the Nano biosensors on a much wider scale than originally predicted.

brain neurotransmitters and neurochemicals as electroactive signals for each neuromolecule as are imaged in real time on computer or mobile device.

The investment is intended to advance marketing of the New Sensing Nanotechnology, the BRODERICK PROBE®, a real time, online portal to providing personalized medicine. A sleek nanobiosensor, the BRODERICK PROBE®, smaller than a human hair, is designed to diagnose, treat and find strategies to put disorders in the brain right back in a better place.

The Nano biosensor is minimally invasive, due its size, which is smaller than a human hair. This is exciting within the neurological industry, as it allows medical personal to investigate, diagnose and explore the environment within the brain, without causing damage, carrying out extensive surgery or putting the patient through unnecessary and impractical procedures.

This medically clinical and preclinical device is available for market production. This nanobiosensor is a medical diagnostic and therapeutic device, comprised of biologically compatible materials, capable of imaging neuromolecular signals directly from the brain during movement during the natural state, the diseased state and the medically/surgically treated state in the same subject in real time and in vivo. It is the first nanobiosensor in the world that is capable of video tracking; “visualizing”

The Mission of Eazysense Nanotechnologies Inc. is to diagnose and treat neurologic, psychologic and psychiatric diseases of brain, body and blood with the unique nanosensor families of formulas and patents, while the goal of Eazysense can be paraphrased from Hippocrates:

The Nano biosensor has many applications beside movement and motor activity, including the processing of signals during anesthetic and nonanesthetic procedures and discerning temporal synchrony or asynchrony within any dynamic and/or quiet physiological state.

“it is far more important to know what person has the disease than what disease the person has.” The BRODERICK PROBE® is set to make major advancements

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across the medical industries for both humans and animals. Initial testing has been carried out using live animals, and the results have been positive, which means that the Nano sensing technology used in this probe is ready to be transferred to applications within the veterinary industry also. Going forward, Eazysense are seeking to work closely with investing company Indian Angel network© to discuss the possibilities of joining BRODERICK PROBE® Nano biosensors with Deep Brain Stimulation Epilepsy Patient Surgeries and Parkinson’s Patient Surgeries in India and then extrapolating further in a stepwise fashion. Clients will be supplied with and will purchase The BRODERICK PROBE® series of nanobiosensors works by electrochemical detection. This medical device is unique from other electrochemical

electrodes in that this series of nanobiosensors can image signals in vivo, in vitro or in-situ within sub-seconds in real time. The Nano biosensors can be used anywhere and for any length of time and have been found to not result in gliosis (scar tissue) or infection (bacterial growth). The Nano biosensor is made of carbon and carbon allotropes. The BRODERICK PROBE® is the only of its kind worldwide and as a universally accepted nanotechnology with key opportunities in the clinic and the preclinical markets, the future is filled with opportunities for successful diagnosis and treatment of patients and animals on a global scale. The BRODERICK PROBE®, named after the inventor’s father, can and will change the face of science and medicine as we now know it. Hence, with this first investment, the Eazysense Nanotechnologies Inc. is valued at ten million dollars.

Name: Patricia Broderick Email: broderick@med.cuny.edu Web Address: www.ccny.cuny.edu Address: 160 Convent Avenue, New York, NY 10031, Telephone: 0017189284858 Cell Phone: 0012126505479


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Arkansas’ Legal Innovation Yeargan Law Firm take the lead with Most Innovative Law Firm of 2016, Arkansas award. At John W. Yeargan, Jr.’s mission is to learn and understand his clients’ needs and the external factors affecting them so that he can aggressively and professionally represent them throughout the legal process. By clearly communicating his legal knowledge and experience, he enables his clients to make well-informed decisions for themselves. John’s approach is to provide a personalized attorney-client relationship based on each client’s unique concerns and requirements. His philosophy is based on the commitment to provide experienced advice to all clients. He shows dedication to full value for every dollar invested in his legal services and his clients can expect prompt personal service and uncompromising, quality legal representation delivered in a cost-effective manner.

Constantly seeking to improve his performance to be prepared for the challenges facing his clients, John keeps pace with the latest innovations in the delivery of legal services by continually investing in training and technology. The Yeargan law Firm’s work environment is based on diligent work effort, community involvement and a commitment to the profession. John. W. Yeargan offers thoughtful, effective representation in most areas of family, estate planning and probate law. Uncontested divorces are less costly than contested divorces and less time-consuming. By negotiating terms of the divorce, John puts clients in control, rather than a judge. Whilst contested divorces, or traditional litigation divorces, an experienced divorce attorney is essential to vigorously protect your interests in court. John aims to provide this through a sensitive

yet professional presence throughout the process. Throughout the property division process, John helps clients to preserve their ownership of assets which are not community property, while maintaining fair communication throughout the process. Though spousal support is usually temporary., John works tirelessly to ensure the support order is fair and equitable. During child custody cases, john understands that, as a parent, clients want what’s best for their children and actively helps parents to protect their child’s interests while assertively advocating for his client’s parental rights and needs. When handling child support cases, John makes sure that the judge has all the information needed to make a fair support award, as a judge determines child support based on several factors, including income of both parents and child-related expenses. In the case of child custody and visitation order modifications,

john offers support and ensures that all relevant and important information is given to the judge who will make any final decisions. John works with juvenile cases as well as adult cases, if children are legal trouble at school, John works to make sure their rights are protected. John is also trained and experienced in dealing with adoption cases, both domestic and international, as well as step-parent adoptions. John’s services cover a lot of out-of-court agreements and paperwork, as well as supporting clients in the court room. He is qualified to appoint a person to make decisions for clients on health or finance in the event they are incapacitated. He can assist with obtaining affidavits, filing for paternity and filing lawsuits. Prenuptial agreements are offered in the law firm, alongside general advice, a friendly welcome and great levels of service.

Company: Yeargan Law Firm Name: John W. Yeargan, Jr Email: john@yearganlawfirm.com Web Address: www.yearganlawfirm.com Address: 601 Highway 270 East, P.O. Box 755, Mount Ida, Arizona, 71957, USA Telephone: 001-870-867-4910

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The Mystery Behind Improved Customer Experiences Anonymous insights provide mystery shoppers, analytics and insights into how business are performing when it comes to customer satisfaction. Mystery shopping, customer experience analysis and auditing are the main services offered by Dublin, Ohio-based consultancy agency, Anonymous insights. They provide flexible income to their teams of mystery shoppers, as well as enabling companies to offer a better service, find areas for improvement and monitor how well company policies and standards are being upheld throughout the customer journey. Anonymous Insight’s customers include their clients, employees, evaluators and vendors. This customer driven approach increases loyalty, motivation and dedication. For clients, this means that Anonymous Insights provide a reliable service, boasting a 99.9% on-time completion rate, competitive pricing and experienced staff. Anonymous Insights, Inc. is a global, female-owned Customer Experience Consulting firm. They offer 20 years’ experience in measuring and improving customer service and satisfaction. They are a charter member of MSPA-NA, the trade association representing the customer experience industry throughout North America. Anonymous insights provide services throughout North America, South America, Europe, and Asia. They have converted

over 6 million pieces of customer feedback into information their clients have used to measure and improve customer service and satisfaction. The company sites evaluators as their most valuable resource and they invest heavily in this asset to ensure that they can deliver complete, accurate and actionable results to their clients. They currently have close to 100,000 evaluators in their network. By taking their time to get to know their evaluators before sending them on any assignments, they make sure they have the skills and tools required for client’s project, and that there is no existing bias. All evaluators must pass a rigorous qualification process before they can work for Anonymous Insights. Anonymous Insights, Inc. has 20 years of experience measuring and improving the customer service and satisfaction in grocery and convenience stores, hotels, spas, quick serve and full serve restaurants, banks, retail stores, airports and ballparks. They have worked with companies such as Kroger, Marriott, McDonalds, Starbucks, John Glenn International Airport, Urban Outfitters and the Pittsburgh Pirates among many others. Their full service list includes mystery shopping services,

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voice of customer programs. Benchmarking and audits.

caused the retraction of the advice.

Mystery shopping as a customer satisfaction gauge was introduces as early as the 1940’s and was initially designed to measure employee integrity.

The benefits of employing mystery shoppers are vast – companies can receive feedback on specific areas of their business, using pre-designed surveys and preapproved areas for concentration. These areas are then assessed by employed and trained mystery shoppers, who act as ordinary members of the public, so that no bias is seen from staff or managers and they can feed back on the experience to be expected by any other member of the public.

Across the world, mystery shopping is used differently across a variety of industries. In the UK, the service is mainly used to discern the quality of practices of charities, nonprofit organisations and local authorities, whilst in other regions across the world, particularly those where medical tourism is prevalent, mystery shoppers are used to monitor the levels of care, standard of practice and safety-consciousness of healthcare providers. This practice was advised in the U.S. by the American Medical Association’s Council on Ethical and Judicial Affairs in 2008, until further research into the practice

Anonymous insights use this method to gather data, outline areas for improvement within the business, consult on strategies to improve the customer journey and audit businesses. With an impressive portfolio of past and current clients, Anonymous insights is well on it’s way to the top of the industry.

Company: Anonymous Insights, Inc. Name: Patti Lengel Email: lengelp@a-insights.com Web Address: www.a-insights.com Address: P.O. Box 1548, Dublin, Ohio, USA Telephone: 001. 614.761.0939


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Entrust in the Future The Entrust Group provides account administration services to a wide range of clients across many locations, to free up their client’s time and make sure that they are self-directing their assets and investments For over 35 years, The Entrust Group (“Entrust”) has provided account administration services for self-directed retirement and tax-advantaged plans. Entrust can assist clients in purchasing alternative investments with their retirement funds, and administer the buying and selling of assets that are typically unavailable through banks and brokerage firms. These assets include residential and commercial real estate, secured and unsecured notes, limited liability corporations, precious metals, mortgages and more. As an administrator and record keeper, Entrust works to provide clients with more time and freedom to determine their financial future through a wide array of tax-deferred or tax-free options. Entrust does not promote any investments. Rather, Entrust provides the administration, information, and tools to make self-direction straightforward and compliant. Helping clients to get started quickly and staying with them, every step of the way. The Entrust Group’s Learning Center strives to educate clients about the portfolio diversification options available to self-directed investors. Through live webinars and in-person educational events, as well as blogs and newsletters, they empower clients to take charge of their retirement using self-directed IRAs and tax-advantaged plans. Events are conducted at both the local and national levels, as

Entrust has national offices to help serve clients directly in their market. In fact, Entrust has more office locations than any other self-directed IRA administrator. Entrust administers nearly $2.7 billion in total assets, and all cash deposited by account owners is fully insured by the Federal Deposit Insurance Corporation (FDIC). Entrust does not affiliate itself with or make any recommendations to any person or entity associated with investments of any type, nor does it provide investment advice or endorse any products. Entrust is the premier provider of account administration services for self-directed IRAs and other tax-advantaged, self-directed savings accounts. For more than 30 years, Entrust has been an acknowledged authority in selfdirection. Entrust’s team of professionals understands the self-direction process first-hand, and they are there to help clients explore their options. Entrust professionals are regularly examined to ensure compliance with current state and federal banking requirements, as well as industry best practices. In addition, they keep up to date by participating in ongoing educational programs to ensure that the most accurate information is shared with clients. To serve a range of areas, Entrust has more office locations than any other self-directed IRA administrator.

investment options, including industry tips and strategies, as well as the benefits of selfdirected investing. Entrust grow client businesses through the Entrust B2B Program, which is dedicated to educating businesses and their clients about the benefits of portfolio diversification through alternative investments. They show you how clients can tap into retirement funds and expand their client base to include selfdirected investors. To provide personal, professional services and education that empower clients and give them the administrative capabilities to control their tax-enhanced investment choices. Entrust stress professionalism, quality, and timeliness in serving their clients. They strive to anticipate the changing needs of clients and to develop new services to meet those needs. They exercise integrity, confidentiality, and reliability in everything they do. Valuing transparency and relationships, they are fair and empathetic toward their clients, business associates, and employees. They take pride in

providing the education and tools clients need to take control of their own investments. The Entrust team of professionals strives to make the self-direction process easy, taking advantage of their own personal, first-hand experience. All eligible Entrust employees have earned the prestigious Certified IRA Services Professional Certification (CISP). Entrust employees are regularly examined to ensure compliance with current state and federal banking requirements. In addition, they keep up to date by participating in ongoing educational programs to ensure that the most accurate information is shared with account owners. To provide personal service, Entrust maintains local offices that are staffed by professionals with first-hand experience related to self-directed IRAs, real estate and financial services. The local offices provide educational seminars to help clients and professionals understand the broad spectrum of investment options, regulations, and requirements, and the benefits of self-direction.

Company: The Entrust Group Name: Caroline Baldwin Email: cbaldwin@theentrustgroup.com Web Address: theentrustgroup.com Address: 555 12th Street, Oakland, California, 94607, USA Telephone: 001 800-392-9653 ext 278

Entrust help clients and professionals to understand the broad spectrum of alternative

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Labor of Law Andrade & Associates is a Laguna Hills based law firm serving all Southern California in business and civil litigation, with an emphasis on litigation, dispute resolution, and transactional matters in the construction industry. A great deal of time, money, and effort goes into every construction project. Their aim is to see that our clients’ business goals are met while protecting their legal rights, now and in the future. Andrade & Associates brings together experience in the field with experience in the courtroom to provide outstanding legal representation with a deep understanding of the issues at hand. Firm founder Richard B. Andrade holds a California State Contractor’s License and has been actively involved in the construction industry as an owner of a company that, over the last ten years, has constructed more than 60 projects, the value of which exceeds $30 million. With this combination of practical and legal experience, this legal team is uniquely situated to handle any construction contract or litigation issue that may arise. Andrade & Associates is a small firm that is experienced in a big way, and they have helped dozens of clients in the construction industry, including construction companies, suppliers, insurance companies and sureties. By maintaining specific expertise and focusing on an area of law, they can represent their clients in the most efficient and effective manner. The attorneys at Andrade & Associates combine industry and legal skill and experience to provide excellent advice and representation to companies involved in the construction industry throughout California. Their lawyers put their

knowledge and talents to work in preparing well-drafted construction contracts, providing effective advocacy in a variety of construction litigation, including construction defects, and dealing with the labor and employment issues regularly faced by companies in the field of construction. Construction contracts underlie every aspect of a construction project, from the siting and purchase of land to application of the final coat of paint. By taking special care in the negotiation, drafting, and review of contracts, not only are a party’s interests effectively represented, but many potential disputes can be avoided as well. If disputes do arise, a carefully worded contract will protect the party’s rights and help to ensure a fair resolution of the dispute. the firm represents all the major players in the construction industry, including contractors, suppliers, sureties, and owners, whilst their attorneys routinely craft contracts across the scope of construction projects, including, statement of work, scope of work, general contractor, subcontractor, design-build, architectural and real estate. An unfortunate fact of doing business is that disputes will arise, regardless of how diligent one is in the drafting or performance of contracts. When a construction project is ongoing, a problem in any one area can slow down or halt progress on the entire project. In the industry, every day spent resolving a problem is money out of the

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pockets of basically every party involved in the project. As attorneys, Andrade & Associates understand the importance of protecting their client’s legal rights. As contractors and construction company owners, they understand the value of a solution that achieves the optimum cost-benefit result in any solution. They provide services to solve problems, not create them, and to do so in an aggressive yet ethical manner. Their litigation practice includes many of the issues typically encountered in the construction industry, including Scope of Work, Stop Notice, Mechanic’s Liens, Miller Act, Payment Bonds, Performance Bonds, Bid Protests and Construction Defects. The construction industry is labor-intensive and presents many facets of labor law that companies must deal with regularly. The construction industry is also heavily regulated, with employment-related laws and regulations at both the federal and state levels. In addition to common issues such as overtime pay, meal and rest breaks, and expense

reimbursement, the employment lawyer in the construction field must also be prepared to deal with Davis-Bacon and related acts regarding prevailing wages and prime contracts. The construction industry can also be heavily unionized, and charges of unfair labor practices must sometimes be handled or litigated with the National Labor Relations Board (NLRB) and in the courts. the labor law attorneys at Andrade & Associates assist companies throughout Southern California, with a focus on clients in the construction industry. They regularly provide advice, counsel, and legal representation, in a wide variety of matters, such as wage and hour, unfair labor practices, trust fund litigation, equal employment opportunity, osha standards and anti-kickback claims In Los Angeles, Orange, San Diego, San Bernardino and Riverside Counties and throughout the State of California, construction companies trust the knowledgeable, skilled, and experienced attorneys at Andrade & Associates to handle their construction contracts and litigation matters.

Company: Andrade & Associates Name: Rick Andrade Email: randrade@aalaws.com Web Address: http://aalaws.com/ Address: 23332 Mill Creek Drive, Suite 225, Laguna Hills, California, 92653 Telephone: 001 949 553 1951


Professionalism Responsiveness Quality

www.castleberrycpa.com


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The Perfect Getaway The idyllic Deauville Beach resort is the perfect getaway or venue for a truly memorable event, wedding or vacation.

Designed in 1957 by Architect Melvin Grossman, Deauville Beach Resort was named “Hotel of the Year”, upon opening. Steeped in history and prestige, the Deauville Hotel was a favored home for many notable entertainers of the 1950s through today, making it a famous hotel in Miami Beach. The Deauville is most famous, however, for hosting one of the most significant events in the history of popular music: The Beatles’ performance on The Ed Sullivan Show, February 16, 1964. The Deauville quickly became Hollywood’s favorite destination, opening up with a fully booked season of glamour. The “Rolling Parties” in the Napoleon Ballroom hosted artists such as Frank Sinatra, Judy Garland, Louis Armstrong and Tony Bennett. To this day, guests are thrilled to lodge at our Miami Beatles hotel!

Of the many celebrities and personalities who have stayed at the Deauville are Tom Jones, Wayne Newton, Johnny Mathis, Lena Horne, Sophie Tucker, Mickey Rooney, Joan Rivers, Judy Garland, Phil Silvers, Jerry Lewis, Buster Keaton, Betty Grable, Milton Berle, Lome Green, Dany Thomas, Jimmy Durante, President John F. Kennedy, President Ronald Reagan and Eleanor Roosevelt. The Deauville Beach resort offers a variety of rooms and types of accommodation to suit all lifestyles and groups. These include standard, deluxe and executive rooms, alongside the junior and imperial suites which are available to stay in for a unrivalled experience.

This inclusive site also offers a great range of food and drink locations. The Tiki bar offers refreshments, whilst Café de la Mer offers fine dining. Casual food is available in Benita’s whilst a relaxing drink can be found in the lobby bar. For the evenings, the Jazz club is the place to be or drinks and entertainment until late. For a relaxing stay, the Deauville Beach Resort has both a spa and fitness center on site, so guests can continue with their normal work-out regimes, whilst fitting in some valuable pampering time to the day. The Deauville Beach resort is ideal for weddings. The venue staff and management believe that when choosing the wedding’s day’s location every detail is important and that every bride deserves a charming, unique and unforgettable day.

With the resort’s Wedding Packages, clients can rest easy knowing that the on-site experts have everything under control. The resort’s personal team of catering managers work closely with guests to arrange everything from floral to travel arrangements for the wedding party and guests. These packages allow couples to create a custom-tailored menu that illustrates their personal taste and style. Whether clients are looking for a grand style wedding or an intimate event in the resort’s selection of exquisite accommodations, there Is room to accommodate groups of 20 to 2000 guests. With three ballrooms, banquet halls, and an extensive poolside function area for outdoors event, any wedding held here will be one of luxury, style and never ending romance.

Company: Deauville Beach Resort Name: Noreen June Barros Email: salesassistant@deauvillebeachresort.com Web Address: deauvillebeachresort.com

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An Historical Wedding Venue Hotel Deca is an historical building, with stories to tell. Ideal for weddings, getaways and honeymoons, the Deca hotel has more to offer than meets the eye. Hotel Deca first opened its doors in 1931 and quickly became the Pacific Northwest’s largest suburban hotel. It was built by those who saw a need for an upscale hotel in Seattle’s burgeoning University District. Reflective of architect Robert C. Reamer’s distinctive and elegant Art Deco style, the hotel was included in the 1938 American Institute of Architects traveling exhibition of the “100 Most Distinguished Buildings in America.” It has long been the choice of visiting dignitaries, Nobel Peace Prize winners, and the occasional celebrity, ever since. In 2016, the Hotel Deca Seattle completed an impressive renovation project that brought contemporary style to the hotel, while retaining the beauty and elegance of the original 1931

architecture. The historic hotel in Seattle’s University District is filled with a casual elegance starting in the lobby with a warm fireplace, bold murals, and extending to the book strewn mahogany bookcases. Elegantly appointed guest rooms feature boldly patterned textiles, luxurious down blankets, wireless internet access and, of course, every other modern convenience. For guests lucky enough to enjoy our Sky Level rooms, Hotel Deca is well-situated to offer some of the best views in all of Seattle, including the iconic downtown skyline, University of Washington campus, the dynamic Puget Sound, and majestic mountain ranges. For guests who are looking for something even more unique, the Penthouse floor features three unique suites with their own fireplaces, marble baths, flat-panel televisions, and wrap around outdoor decks - the pinnacle of luxury in Seattle.

Ideal for Weddings Whether clients are planning an intimate affair or an elaborate occasion, the team of professionals at Hotel Deca look forward to working with clients to produce a successful event. With 7 banquet rooms to host events, the hotel partners with customers, to host and plan every aspect, the rehearsal dinner, wedding ceremony, wedding reception and farewell brunch. Wedding guests will want to relax in one of Hotel Deca’s 155 deluxe guestrooms with three penthouse suites all with contemporary art-deco motifs. With the newly renovated lobby area and updated guest rooms, Hotel Deca brings the 1930’s into the 21st century. Showcasing panoramic Seattle and mountain views, Hotel Deca is located close to all of Seattle’s major attractions and close to the University of Washington making

it an ideal location for families and friends to visit for your special event. Hotel Deca is the perfect honeymoon location in the heart of it all. No matter what the occasion, it’s perfect for a couple looking to celebrate. For the perfect honeymoon package or simply for the chance to escape to the city while enjoying a second honeymoon vacation, nothing beats enjoying the beauty of Seattle when visiting the sites and attractions. Seattle, Washington is considered one of the best honeymoon locations in the Pacific Northwest for sailing, seaplane tours, cruises, romantic walks along the breath-taking coastline and many other famous Seattle attractions. Hotel Deca offers honeymooners 3 luxury suites with accommodations located on the penthouse floor.

Company: Hotel Deca Name: Senada Hajric Email: shajric@hoteldeca.com Web Address: hoteldeca.com Address: 4507 Brooklyn Ave , E Seattle, Washington, 98105, USA Telephone: 001- 206-634-2000

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The Heart & Home of Texas RE/MAX DFW Associates are Texas-based real estate franchise working to add the personal touch to the property industry in the Southwest. Sales Manager and Director of Real Estate Services Steve Alcorn has recently been named RE/MAX Hall of Fame and Lifetime Achievement recipient, so we looked into what makes this realtor so special. RE/MAX is a real estate franchise, with independently-owned offices all over the world, in more than 100 countries, including Europe, Israel, Australia and the Caribbean. It has been operating since 1973, when the first RE/MAX branch opened in Colorado. The first franchisee, Dennis Curtin, opened his office in Kansas City in 1975. Just two years later, the first Canadian franchise opened in Calgary, giving the company its first taste of the internationalism it now enjoys so freely. RE/MAX DFW Associates is the North Texas branch of the company and is owned by Mark Wolfe, a former city councilman, Mayor and broker. He founded the DFW Associates branch in 1983 and has grown the

business exponentially over the past 34 years. The franchise now has seven offices in the North Texas area and has been recognized consistently as the leading company in the real estate industry. Steve has been in the real estate business since 1989, and has helped more than 1500 families relocate in or out of the Dallas Fort Worth Metroplex. Steve has a very high rate of repeat and referral business. He founded many of the services local Realtors offer clients today. His hard work and strong negotiating skills along with his market knowledge and experience can significantly influence the outcome of a real estate transaction in his clients’ favor. Steve is a seventh-generation native Texan and has been with RE/MAX since 1992. He is a RE/ MAX Hall of Fame and Lifetime Achievement recipient, and was voted by his peers as Realtor of the Year. In 2005, Steve was named Sales Manager and Director of Real Estate Services where he assists Mark Wolfe in directing the operations of the company including the overview of technology, equipment and Website/Internet development. Steve’s Mission As a professional real estate advisor, Steve focuses on client satisfaction. His business is

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about service and he is not happy until his clients are happy. His years in the business have provided him with the experience to assist clients with nearly every real estate need. Whether that is finding a home, sourcing the best loan, or helping sellers to get the most out of selling their home. Steve’s Services By listening to the needs and wants of clients, Steve establishes a list of goals and objectives. He then works with clients to find solutions to meet those goals and keep clients in the loop every step of the way – with the belief that communication is key in meeting client goals and building the relationship between clients and Realtor. Steve has embraced innovative technology to further his services, hosting a 24-hour electronic assistant on his website. This

service allows clients to access the MLS through the MLS Wizard to help clients narrow down the ideal home. Steve knows that selling a home takes special care and attention to get the highest possible price and to support this, his website contains a Value Wizard which can be used to get an instant comparable sales report. Satisfied Clients Are the Key to Success Steve states that satisfied clients are the best resource for new business. In the very competitive business of real estate, service makes the difference. Steve’s high level of service and additional available features have earned him a wealth for referrals and testimonials, which often bring in new clients who are equally as overjoyed with the services they receive from Steve at RE/MAX DFW.

Company: Re/Max DFW Name: Steve Alcorn Email: stevea@rmdfw.com Web Address: www.rmdfw.com Address: 8100 N. Dallas Parkway, Ste 200, Plano, Texas, 75024 Telephone: 972- 539-3550


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Transparent Wealth Management Founded in 2003 by its Chief Executive Officer Charles Massimo, CJM Wealth Management is now one of the nation’s leading wealth management firms. Its success is directly attributable to CJM’s client Commitment, Communications and Transparency. CJM Wealth Management is led by its founder and CEO Charles Massimo. Mr. Massimo began his career in 1984 at Shearson Lehman Brothers as a Compliance Officer. He later joined New York Life Insurance Company as a Senior Representative, and then became a Financial Consultant in Merrill Lynch’s Private Client Group. In 1999, he joined Smith Barney as Vice President of Investments. While on Wall Street, however, he became disillusioned at how little emphasis was placed on getting to know clients and putting their best interests first. Despite high earnings – largely on technology stock trades – he, like many others, saw his clients’ portfolio values plunge as the bottom of the high flying dot.com era fell out. He lost his entire life savings at the same time as he and his wife welcomed new born triplets. Then came 9/11 and further chaos. In 2003, Mr. Massimo made a life-changing decision to start his own firm. He began practicing not as a broker, but instead as a trusted financial advisor, whose clients’ financial wellbeing would be his top priority. Today, the commitment and passion he brought to his new firm live on. He follows sound principles of wealth building and preservation and adheres to a proven investment model which has outperformed the S&P 500 98.7% of the time in any 25-year period since 1927. Having stepped away from the herd of bulls and bears, he has

continued to leverage foresight and independence, becoming one of an elite 1% of the nation’s 250,000 financial advisors using the historically-proven FamaFrench Three Factor Investment Model. Mr. Massimo’s performance, integrity and vision have consistently landed him and CJM on prominent lists of the nation’s leading wealth managers and wealth management firms. This recognition includes such honors as: America’s Select Financial Advisors, Long Island Premier Advisor by the National Association of Board Certified Advisory Practices (NABCAP), Reuters Top Advisor, Nominated to Worth Magazine’s Top Wealth Advisors. In 2015, he received the prestigious “Outstanding CEO Award” from Long Island Business News. He earned his Bachelor of Science from Manhatanville College. A best-selling author of, Getting Off The Street – Sane Investment Advice from One of the Nation’s Leading Wealth Managers, Massimo is a nationallyrecognized industry expert. He is frequently sought after for his insights at national conferences and by leading media such as the Wall Street Journal, New York Times, Newsday, Business Week, CBS News, NBC News, Fox News, CNBC.com, Worth Magazine and Crain’s New York Business, among many others.

which he is a member of the Executive Advisory Board. In 2015, he formed his own 501(c) (3) foundation, Long Island Autism Communities. Its mission is to develop communities throughout Long Island where adults with autism can live independently in a self-directed life of opportunities that promote a happy, fulfilled and purposeful life. Additionally, he is an advisor to the Energeia Partnership, a leadership academy dedicated to identifying and addressing Long Island’s multi-dimensional and complex challenges. CJM has an unwavering commitment to serving the best interests of its clients – ultra-affluent individuals, including owners of closelyheld businesses, physicians, professional athletes and families with autistic children. This mission is achieved through CJM’s holistic, integrated approach wherein warm, open communications are paramount to meeting clients’ goals of wealth preservation and asset optimization.

The CJM approach relies on a proven, structured investment model based on the rigorous financial science of Nobel Prizewinning economists, Eugene Fama and Kenneth French. It is backed by sound methods of discovery, portfolio architecture, tilted indexing, monitoring and adjusting. It incorporates effective tax management and estate planning strategies delivered by CJM’s network of highly-qualified accounting, legal, business valuation and insurance professionals. With its distinct, non-Wall Street client focus, open communications and transparency, CJM stands by the performance of the estimated $360 million in assets under its management; client portfolios, retirement plans (401(k)/403(b) and pensions), and captive insurance programs – all of which achieve client objectives at the lowest, fully-disclosed fees. Delivering value through open, trusting and performance-based relationships is the hallmark of the CJM brand.

Company: CJM Wealth Management Name: Charles Massimo Email: charlie@cjmfiscal.com Web Address: http://cjmwealth.com Address: 724 Long Island Avenue, Deer Park, New York, 11729, USA Telephone: 001 866 923 0933

Mr. Massimo is actively involved in several nonprofit organizations related to autism, including Life’s WORC and Pal-O-Mine Equestrian, for

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Bringing Multi -discipline Education to Legal Practices. Lawyer of the Year, Dr. Kasraie has even practicing law for over 30 years. With education in law, engineering and computer science, he is taking legal practice to a whole new level. Dr. Kasraie is a founding member of Kasraie & Fodor, LLC. He has well over 30 years of legal and executive business experience in several industries, including banking, finance, energy, real estate, manufacturing, recycling, IT, and pharmaceuticals. He has resolved legal, financial, corporate and political issues in the UAE, U.K., France, Germany, Switzerland, Finland, Netherlands, Italy, Russia, Romania, Turkey, Poland, Republic of Georgia, Egypt, Morocco, Kuwait, India, Pakistan, Peoples’ Republic of China, Taiwan, Canada, etc. He holds graduate degrees in law and engineering and post graduate studies in finance and banking. Bijan attended Ohio State University, West Virginia University, Pennsylvania State University, and the John Marshal Law School. He holds the following qualifications; B. Sc.; M. Sc.; Ph.D.; J.D. with an emphasis on Engineering, Computer Science and Law. He also has extended his education with Post-Doctoral studies in Finance and Banking. In the late eighties, Dr. Kasraie co-found Midcontinental

Group Corporation (“MGC”). MGC has been associated with several industries and businesses involved in oil and gas, pharmaceutical, real estate, finance, E-learning, tourism, and recycling. Dr. Kasraie is now Chairman of the Board of Directors and Chief Executive Officer of MGC. In late nineties, Dr. Kasraie cofounded the law firm of Marchman & Kasraie, LLC. The firm was active in corporate and security law, international mediation and arbitration and E-commerce. He was managing member of the law firm. In 2012, he co-founded the law firm of Kasraie & Fodor, LLC with similar activities. In addition, Dr. Kasraie has been the Financial and Economic Advisor to City Governments of People’s Republic of China since 1998. Dr. Kasraie is active in state and national politics, which has resulted in him being no stranger to awards ad titles. In addition to Lawyer of the Year, some of his positions and awards include: U.S. Presidential Order of Merit, 1992; Presidential Gold Medal, 2002; Member of the American Security Council, 1989, 1990, 1992, 1994, 1995, and 2003; Member of the U.S. Presidential

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Round Table, 1992; Senior Advisor to U.S. Congressional Advisory Board and Eisenhower Commission Recipient. His law firm, Kasraie & Fodor is dedicated to Business, International and Family Law. Their business and international practice focuses on all phases of corporate and commercial transactions. Their team of experienced and skilled attorneys work with clients on each step of a transaction, case or consultation from the initial structuring through the planning and execution phases. they take special pride in working with start-up businesses and remain involved from initial conception onward. The firm enjoys working with a successful, young business and helping it work its way through the multiple stages necessary to reach its goal. Helping clients

face the challenges of that growth and assist them in making the transitions required to attain that growth. The firm gives their small clients the personal attention and access to the same expertise and resources that are available to their larger, corporate clients and assist them in acquisitions, financings, including venture capital, private placements, recapitalizations, and other issues. Kasraie & Fodor’s family law practice focuses on divorce, child custody, child support, division of assets, alimony, palimony, modifications, contempt and all other issues relating to family law. They work hard to find amicable resolutions where appropriate and desirable, but are ready to fight hard for every client’s right to their children, to financial security, and to assets.

Company: Kasraie & Fodor Name: Dr.Bijan Kasraie Esq. Email: bkasraie@kflawllc.com Web Address: www.kflawllc.com Address: 1775 The Exchange, Suite 410, Atlanta, Georgia, USA Telephone: 001-678-904-0085


Apollo Soccer & Sports

Kick Your Logo up a Notch www.apollosoccer.com


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SME IT Support with Experience Amnet provide quality IT solutions to SME’s to make sure that small business owners can focus their talents where they are needed, whilst benefiting from an optimised IT network.

Amnet manage client systems so that they can focus on managing their business. They are committed to providing innovative IT solutions and support to meet their client’s business needs and challenges. Amnet recognizes that the world of Information Technology (IT) is getting more complicated - not simpler. They aim to remove the technical burden so clients can focus their resources on their core competencies and leverage their IT investment for a competitive edge. The Amnet journey began in 1998 when Trevor Dierdorff left a tech job at a large corporate retailer to strike out on his own. It wasn’t long until he had a few small business clients, and

his fledgling company began to grow. The year 2000 was when things began to take off. That year Trevor hired his first employee and within six months, a second. With the excitement of launching the business came work…lots of work, which lead to a deeper appreciation of entrepreneurs and business leaders. That respect for entrepreneurs and business leaders that Trevor developed during those early days has become a source of insight and a guiding light for the customer service approach of Amnet. Amnet is now a thriving company that leverages the power of the cloud to serve a growing number of small to mid-sized business clients. The company describes

their ideal client as a leader of a small to mid-size business, typically with 20-200 employees. They believe that clients see the leveraged technological advantages of effectiveness, efficiency, and profitability offered by the company and partner with Amnet, to embrace those benefits.

for the past 7 of the last 9 years. They are also a Microsoft Silver Certified Partner. Only the top 5% of Microsoft certified businesses achieve this partner status.

Amnet understand the real value of diligent attention to each and every one of their clients, taking the time to understand their businesses and to listen to their concerns. By doing so, they can establish a long-term, mutually beneficial relationship

Amnet believe that client’s technology can and should serve their business goals by empowering teams to do their best work. They believe that a foundation of a healthy business is a healthy network. Achieving goals is difficult if a company is working with an unstable, unsecured and not backed up computer network. With few exceptions, very little happens if computers don’t work properly.

Amnet was named by the Better Business Bureau as the winner of the “Excellence in Customer Service” award in 2010. Additionally, they have been selected by the readers of the Colorado Springs Business Journal as the Best IT Consulting Company in Colorado Springs

Their mission statement says: Consistently delivering business focused technology solutions through excellence in service, integrity, professionalism, and knowledge; get your business’s IT needs covered today by calling Colorado Springs’ Best IT Consulting Firm, Amnet.

Company: Amnet Name: Trevor Dierdorff Email: Trevor@amnet.net Web Address: www.amnet.net Address: 219 W. Colorado Ave. Suite 200, Colorado Springs, Colorado, 80903, USA Telephone: 001 719 442 6683

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Understanding Customers for Better Marketing Customer Manufacturing Group Inc. provide excellent marketing improvement strategies and methods to understand business better, in order to improve their positioning within their industry. Mitchell Goozé is the president and founder of Customer Manufacturing Group, Inc. His broad scope of business experience ranges from operations management in established firms, to start-up and turnaround situations and mergers. A seasoned general manager, he has headed divisions of large corporations and been CEO of independent firms, always focusing the company strategy on the most important person in business . . . the customer. Prior to founding Customer Manufacturing Group, Mitch was president of Teledyne Components, a division of Teledyne, Inc., for five years. Mitch’s unique expertise in determining strategic positioning at the corporate or product level has resulted in the cornerstone element of the Customer Manufacturing System – Value Specification. For years, he has used his Who, What and How assessment methods to help companies define what their

customers are buying that they can’t get from anyone else. As a recognized expert in marketing, strategic business planning, and customer relationships, Mitch has been invited to speak by business groups across the globe. His ideas have helped thousands of senior executives to gain a competitive advantage in their market through the assessment and redesign of their System to Manufacture Customers. He has served as an outside director on the board of several companies including Aquatrols, Hunter Associate Laboratories, Ikonos and Telesensory Systems. Mitch is a past member of the Board of Directors of The American Electronics Association and ASUCLA, and The Board of Advisors of the Leavy School of Business at Santa Clara University, The Northern California New Media Center, and the Board of Advisors of Customer Satisfaction Improvement, Inc. He has been an invited guest lecturer at The Columbia University Graduate

School of Business and at Stanford University. Mitch has been an invited guest speaker and published author for over fifteen years. His first book on marketing, It’s Not Rocket Science: Using Marketing to Build a Sustainable Business, was first published in 1997 and was released in newly updated paperback edition in 2008. His second book, The Secret to Selling More was initially released in August 2001, and published in a newly updated paperback edition in 2015. And, he is the coauthor of Value Acceleration. Mitch holds a B.S. Engineering from the University of California, Los Angeles (UCLA) and an MS and MBA from Edinburgh Business School, Heriot-Watt University, Edinburgh, Scotland. Customer Manufacturing group Inc. assist clients in using proven methods and tools to increase sales, develop more successful new products/services, and be more effective in their marketing and sales activities, while

lowering their costs. They call their approach the Customer Manufacturing System. CMG are the thought and implementation leaders in this area, providing expertise in marketing accountability and ROI, marketing performance management, six sigma marketing, lean marketing and sales or marketing processes. All roles and responsibilities within a company’s marketing/ sales organization are under competitive and market pressure to help produce more customers, increased revenues, and greater profits. To achieve this, a company’s marketing/sales strategy and execution must be producing a steady stream of top line results for business growth. Whether a person is responsible for just one piece of the marketing/sales process or the entire process, CMG help them to transform their marketing and sales activities into a smooth, predictable and accountable process.

Company: Customer Manufacturing Group, Inc. Name: Mitchell Goozé Email: mgooze@customermg.com Web Address: www.customermfg.com Address: 1900 Wyatt Drive, #11 Santa Clara, California, 95054, USA Telephone: 001.408.496.4585

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Legal Matters Oregon Attorney, Ann L. Fisher is making waves in the legal industry and beyond. AF Legal & Consulting Services is a business and commercial law firm located in Beaverton, Oregon. An AV Preeminentrated* attorney, Ann L. Fisher works closely with clients in a broad range of matters related to the development of business strategies, contract review, enforcement and negotiation, real estate matters, and when necessary, litigation. Prior to establishing her firm, AF Legal & Consulting Services, Ms. Fisher honed her business litigation skills as an attorney in house, in a boutique commercial practice, and a multistate business law firm. She was a pro term judge for eleven years which gave her a broader view of legal issues. On her list of prior clients are closely held businesses and even a Fortune 500 company. Her extensive experience includes; drafting and negotiating contracts, buy-sell agreements, drafting company

policies, providing solid legal advice in other business matters, reviewing real estate agreements and leases, enforcement of commercial rights and remedies and commercial debtor-creditor issues. In addition, attorney Ann L. Fisher developed an intimate knowledge of the energy industry that only adds to an already impressive legal career. With nearly three decades of experience focusing on state and federal regulatory matters, resource development, and operational issues, she is well known in the industry. At AF Legal & Consulting Services, Ms. Fisher provides legal assistance in all of the areas mentioned above as well as other general matters. Additional legal services offered at her business and commercial law firm involve real estate agreements, creditor rights, business issues, and utility law.

She was named a Super Lawyer in 2011, 2012 and has been listed in Who’s Who publication thirty times since 1996. Ann Fisher provides strategic and legal analysis, handles litigation, and is a strong advocate for her clients. Ms. Fisher provides significant litigation skills and nonlitigation solutions and analyses to small and mid‐size businesses, individuals, public and privately owned utilities, and governmental agencies to address commercial issues. Areas of focus include collections, contract analysis and enforcement, business transactions including developing agreements and contracts, real estate issues and commercial leases, resource development, and strategies to limit risk while maximizing benefits. Over her thirty years as a lawyer, Ms. Fisher has developed a significant understanding of complex financial arrangements, risk assessment and mitigation, and governmental relations. She has excellent relationships with Media. In the Northwest energy arena, Ms. Fisher has a substantial knowledge of the history of the Northwest energy industry

and its challenges, including development of and integration of renewable resources, energy imbalance market efforts and other approaches addressing transmission constraints, Clean Power Plan, and significant experience in rate proceedings and administrative hearings at Bonneville Power Administration (BPA) and Oregon Public Utility Commission (OPUC), and other administrative bodies Ann’s core belief is that it’s all about the Client. The best lawyer will be responsive to her client’s needs, lending her skills and acumen to maximize benefits. Before opening AF Legal and consulting Services, Ann held counsel position in the Energy and Utility section of Schwabe, Williamson & Wyatt, from February 1994 until December, 1996, with principal emphasis upon electric utility issues including industry restructuring, FERC orders related to transmission access and power marketing, and Bonneville Power Administration proceedings. and Developed effective procurement strategies for alternative supply choices and resource development.

Company: AF Legal & Consulting Services Name: Ann Fisher Email: ann@annfisherlaw.com Web Address: annfisherlaw.com Address: Boardwalk Plaza, 9725 SW Beaverton Hillsdale Hwy, Ste 210 D, Beaverton, Oregon, 97005 Telephone: 503-721-0181

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Dream Dresses for a Dream Day Bridal Reflections have three beautifully appointed salons and the finest selection of couture gowns and were recently voted one of the Best 50 Bridal Salons, as well as one of the top “most chic” bridal salons in the nation by Brides Magazine. All three Bridal Reflections salons have been recently expanded. Their salon on Fifth Avenue in New York City is the newest addition to the Bridal Reflections family of salons that began in Massapequa, Long Island in 1973 and quickly expanded into Carle Place/ Westbury Long Island. Always family owned and operated, dedicated attention is paid to every detail. Bridal Reflections has garnered a reputation for the finest in customer service. With over 40 years of experience and family ownership, Bridal Reflections knows what goes into making every bride look and feel as special as the moment. Each

of the three beautifully appointed wedding salons showcase a wide range of fashion from some of the world’s foremost designers in bridalwear. Their knowledgeable, friendly staff insists that every bride feels comfortable and unhurried when selecting that one special gown. It does not end there; Bridal Reflections will help bridesmaids and mothers of the bride and groom find a gown that perfectly complements the look and feel of the bride’s wedding day. They also carry a full range of veils, headpieces, jewelry, and all other bridal accessories to add that special touch. Just as important as choosing a gown is trusting that it will be expertly altered to look perfect for the big day. Bridal Reflections does all wedding gown alterations on premise. Their seamstresses are experts in their field, and clients work with one fitter from beginning to end, ensuring that every fit is perfect. They also specialize in custom work or religious buildups of any kind. With the help of these consultants and seamstresses, Bridal Reflection ensure that every customer’s gown will truly be one of a kind and a perfect reflection of them.

wear, bridesmaids dresses, and accessories. They have frequent bridal trunk shows in all categories to offer their clients the newest styles, often with designer appearances. These accessory trunk shows allow brides to consult with the designer to choose the perfect headpiece, bridal veil, and other finishing touches, ensuring a unique, personalized look for their big day. The three bridal salons offer a wide variety of fashion for every taste and style. While the three New York locations also offer an extra convenience, in that brides and their attendees can purchase in one salon and have their fitting in whichever is most convenient. Bridal Reflections offer bridal and evening wear fittings at all three salons, while bridesmaids can have fittings at either Long Island salon. This is something no other salon can offer their clients.

Whether it is adding a beautiful belt or reconstructing a bodice or skirt to fit the bride’s individual taste, Bridal Reflections can accommodate any custom wedding gown alteration requests. This offers brides a much larger selection. The wedding dresses they try on during their consultation can become the starting point for a truly unique creation. All aspects can be customized to turn any dress into the client’s dream gown. Bridal Reflections works closely with designers to help accommodate any special requests. Gowns can also be altered for any religious or cultural needs as well. Bridal Reflections can also take care of a bride’s after-wedding needs with their dry cleaning and wedding gown preservation service. Letting brides cherish their gown and accessories for decades to come.

Company: Bridal Reflections Name: Anthony Micari Email: anthony@bridalreflections.com Web Address: www.bridalreflections.com Address: 260 5th Avenue, New York, New York, 10001, USA Telephone: 001-212-764-3040

Bridal Reflections caters to brides and the entire bridal party. Their salons offer the finest in couture bridal gowns, evening

NORTH AMERICA NEWS / MAY 2017 179


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Winner’s Directory

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2017’s Attorney of the Year – California Company: Raxter Law Name: Jeremiah Raxter Email: jeremiah@raxterlaw.com Web Address: www.raxterlaw.com Address: 27851 Bradley Rd, Suite 145, Menifee, California, 92586 USA Telephone: +1 951 226 5294 Most Innovative Law Firm of 2017- New Jersey Company: Law Offices Rosemarie Arnold Name: Tracey Wess Email: TWess@rosemariearnold.com Web Address: www.rosemariearnold.com Address: New Jersey Office 1386 Palisade Avenue Fort Lee, NJ 07024 Telephone: +1 201 461 1111

NORTH AMERICA NEWS / MAY 2017 181


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