SOUTHERN ENTERPRISE AWARDS 2020
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Editor’s Choice Package FCFS – ONLY 1 AVAILABLE 2,295GBP + Postage + VAT • • • • • • • • • •
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Allied Hygiene Systems Ltd
Best Nursing Care Provider - West London
Leading Supplier of Trade Hygiene Products 2019
Astoria Healthcare Ltd:
Allied Hygiene is one of the largest independent UK based manufacturers of wet wipes, dry wipes and paper consumables. Recognised as the leading supplier of trade hygiene products for 2019, we caught up with the firm’s Director, Andy Phippen, who provided us with a glimpse into the innerworkings of the award-winning company and the sparkling services they deliver. Based in Erith, South East London, Allied Hygiene has purpose built manufacturing site with the latest state of the art production equipment and warehousing facility. From this location Allied supplies its distributor customer base in the domestic UK market, other European countries and internationally. Today, the firm is active in seven key markets: food industry, industrial, HORECa (Hotels, Restaurants and Catering), Retail (in-store hygiene), dairy sector, Facilities Management and Medical/Healthcare markets.
Best Nursing Care Provider - West London
Since their inception, Allied’s mission has been to thewhich heart improve hygiene in Nestled all markets in within theyof Hounslow, Astoria Healthcare Ltd offers residential, nursing and dementia care for a variety operate, facilitating of health and safety as wellworking as elderly clients, with them to ensure their individual needs are met and that they feel safe and comfortable regulatory compliance for the end users of their throughout their time with the Home’s expert team. We profile the firm to learn more about how it works to provide products. As for how the firm are able to achieve “These values were one of the key factors which “Most recently Allied has commissioned a possible of care and support and clients it works their main mission, the Andy highest begins by informing us standard enabled Allied to recover from a majorto firethe in families new machine to produce flowwrapwith. packaged of the steps the team takes to ensure that they 2015 a result of an arson attack. Employees products, which reduces packaging waste and reach all of Allied’s set goals. As an aging population worked tirelessly under very difficult and stressful enable us to more access the is driving As effectively such, the company is adapting around this To provide this exceptional quality will care, Astoria periods to rebuild the business.understands the need hospital/healthcare markets. Ultimately, it’s anto meet the needs of growth in care providers, there is trend in the care industry Healthcare for dedicated “To achieve these objectives, we engage exciting to be at Allied!” an even greater need in the market new members of the local community. Seeking to staff who are committed to supporting theirtime clients continually with our distributors currently and end users, “To to ensure we achievetheir andcare. deliver for companies offer togetherthroughout build upon the success of its work in the elderly Ashigh such, the Company invest in New Product Development to drive of service service levels customers, good andmember regular of its Looking future recently holds, Allied high standards that is for ouroffers carethe market, Astoria Healthcare opened each and every valuedahead team to what product improvement, reduce cost and add both communication across all areas of the business will continue to strive to deliver a service that is Specialising in the designed around individual clients. a new facility, The Mayfair. is provided with the best, most current and up innovation and value. Investment in our team as well as continualtoprofessional development innovative, value (Wellness and most of all, is Action Plan) model WRAP Recovery date training available in the market today. enhances is one of the main keys to ourtosuccess theyat all times opportunities are key to Home’s reachingsenior this goal.” of the curve. of These Working achieve–this is the care,three and qualities capable have of housing up to 18 young The team go aboveahead and beyond convert our vision torenowned reality.” Astoria Healthcare. As part of this seen the firm, so far,adults reachwith extraordinary heightsdiagnosis, the space a mental health to ensure that they offer specialised training righteously earnwill themselves the title of recent months, Allied has hadareas sometoexcellent focus, each and every one of theInHome’s be the latest adventure for the Company and in additional support thoseand living with Speaking of the team, Allied has a their own Leading Supplier of will Trade Hygiene Products 2019. pipeline growth projects which have been residents is operated providedas with personal help it to support even more clients over the specific conditions and centred those requiring additional family based business from the very beginning, around further investments in living new technology care plan, ensuring a direct and personal coming years. support in as independently as possible. which has resulted inapproach an internaltoculture thataid is allthem individually. machines to open new market opportunities, help and about open communication and an informal style. some innovative new product developments This new facility will drive Astoria Healthcare The result of this improvement-focused, peopleAs a result, this culture allows individuals feel dementia andcare, added value to centric some existing products Specialising in high to needs towards achieving its core mission: to serve the approach is a supportive internal culture more comfortable and encourages team work to deliver improved where hygiene, ease use andall feel at home. staff andof residents Astoria Healthcare works with clients and their community by encouraging local recruitment, and mutual support. loved When ones discussing thebespoke internal plansgreater for our products. Bringing Andy Phippen, Director working in partnership with the Dedicated to supporting more thanContact: just its staff to craft that willsustainability collaborative culture, Andy is keenensure to touchthat on they the significant the interview to a close, Andy itsigns byAstoria Healthcare Company: Systems Ltd and those caresofffor, is Allied Hygiene feel supported throughout local multi professional development teams. role the team play inevery the overall the firm, revealing has in for thethe firm, 5 Centurion Way, Erith,team Kent,will DA18 4AF to adapt around committed tostore supporting wider Address: community stagesuccess of theirof care. With space for upwhat to 58the future The Home’s continue noting how their collaborative approach allows highlighting some ofthroughout the exciting productsand thatbeyond Telephone: 0208 310 Hounslow by undertaking elderly service users, thethem Home has the facilities the4000 latest CQC and NICE guidelines, to ensure to go above and beyond clients’ expectations. recently given the green light. Address: www.alliedhygiene.com fundraisers and welcomingWeb all prospective and their talented staff to ensure everyhave resident, no been charity that it continually improves and able to meet the clients and family to join the team for tea and a matter what care service they require, receives ever-evolving needs of the community it has the chat so that they can understand the services the exceptional support. privilege to serve. Home has to offer. 10 | SME NEWS - Southern Enterprise Awards 2019 Families and friends can rest assured that their loved one is in good hands, as Astoria Such an informal approach ensures that every Healthcare operates to the highest possible client that comes to stay with Astoria Healthcare standards and is registered with the Care Quality feels comfortable throughout their time with this Commission. This award-winning organisation dedicated and experienced care company. Name: Zena Chan was selected by the Southern Enterprise Awards The company is currently noticing an increased Address: Vicarage Farm Care Home, 139 judges for its dedication to providing quality care trend in the demand for high dependency Vicarage Farm Road, Hounslow, TW5 0AA and commitment to providing individual care to nursing, particularly for those living with Telephone Number: 0208 577 4000 vulnerable members of society who need it most. advanced dementia and those diagnosed with a Web Address: www.astoriahealthcare.com mental health condition or learning disability.
4 | SME NEWS - Southern Enterprise Awards 2019
5 | SME NEWS - Southern Enterprise Awards 2019
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CySure Partners With Data Protection Consultancy Hayes & Cole Cyber security specialist CySure has announced a new partnership with the data protection consultancy Hayes & Cole. As a valueadded reseller Hayes & Cole has included CySure’s Virtual Online Security Officer (VOSO) in its portfolio of compliance and regulation solutions, to provide a complete cyber security and data protection service to its customers. Sara Hayes, co-founder at Hayes & Cole said, “Too often compliance is watered down to little more than a tick box exercise. Whilst some large organisations can afford the reputational damage and multi-million-pound fines, for a small to medium enterprise (SMEs) this can prove extremely damaging. Hayes & Cole is delighted to be partnering with CySure to offer a range of cyber solutions that can be tailored to support businesses of all sizes and budgets. Together we can provide customers an effective and affordable practitioner led solution encompassing cyber security, data privacy and general data protection requirements.” A report from the Federation of Small Businesses (FSB) found that cyber crime is financially impacting small businesses disproportionately more than big businesses when adjusted for organisational size. The report revealed that SMEs are attacked seven million times per year, costing the UK economy an estimated £5.26 billion. No business is too small to be attacked, however with the right approach to cyber-security no business is too small to protect itself. Jane Cole, co-founder at Hayes & Cole, continued, “Cyber security is a key element of data privacy and General Data Protection Regulation (GDPR). CySure’s Virtual Online Security Officer (VOSO) in combination with services from Hayes & Cole bridges the gap for SMEs who don’t have a full-time resource to undertake a compliance role. By including VOSO in our solution portfolio we can provide a holistic and tailored compliance service to customers, from audit through to implementation, that addresses all their Data Protection needs be they practical, systems led or cyber focused.” According to the Cyber Security Breaches Survey 2018, 42% of small businesses identified at least one breach or attack in the last 12 months. Regardless of size, if a business handles personal information then data protection laws apply. The benefit of good cyber hygiene is that it demonstrates good information governance. Additionally, when performed properly it results in the protection of stakeholder assets and the potential mitigation of legal and compliance risks. Joe Collinwood, Chief Executive Officer of CySure concluded, “Given the clear up costs from a data breach, no company can afford to ignore the threat of a cyber security attack. However, businesses often overlook the advantages of good compliance, most importantly that it potentially increases consumer confidence. SMEs that can prove they are good custodians of their customers’ data not only keep fines at bay, they engender brand loyalty. By using data responsibly, SMEs can build a more trusting relationship with their customers, enhance the buying experience and differentiate themselves from the pack. CySure and Hayes & Cole share the goal to support SMEs with security solutions, enabling them to be innovative and competitive in the digital economy, unencumbered by rigid big company security policies and compliance thinking.”
Digital Healthtech Start-Up SmartMed Signs Major JV Collaboration Agreement With Malaysian State Government Agency Johor Corporation A start-up specialising in digital healthtech has announced a major strategic collaboration with its Malaysian counterpart, which will help propel the promising British SME to the next level. British company SmartMed Global, part of the SmartIdeas Group, has signed a joint venture agreement with high growth Malaysian technology company N2W Corporation Sdn. Bhd (N2W), the 100% subsidiary of the state government agency, Johor Corporation (JCorp). The deal is particularly significant due to the wider opportunities it presents for SmartMed to grow its presence in the digital health sector in Asia. JCorp also owns KPJ Healthcare Berhad (KPJ), Malaysia’s leading private healthcare services provider, which operates a network of 32 specialist hospitals in Malaysia, with a further presence in Australia, Indonesia and Bangladesh. A formal Document Exchange and Inauguration Event took place at an event scape in Cyberjaya, Malaysia’s start-up equivalent of the Silicon Valley area, which is in close distance of the new collaboration company NewWave Health Sdn Bhd, on 11 September 2019. Under the terms of the joint venture, the collaborators will invest significant sums over the next three years to develop LifeMed, a remote health diagnostics and monitoring solutions as a tool to enable patients to better manage their medical conditions and clinicians to better monitor them and, if necessary, make timely interventions. The initiative aims to add value to all healthcare providers, with the ability for clinicians to monitor their patients round-the-clock. SmartMed was created in 2011 to provide digital technology solutions that better support patient care in the community. The London based company’s range of digital mobile solutions allows healthcare providers including the NHS to remotely monitor patients’ vital signs, symptoms and general wellbeing using the latest mobile and Internet technologies. As part of the company’s development, company owners and founding directors Zaki Husein, Saadi Hussain, Simon Eyre and Neil Hunt worked closely with Hill Dickinson’s Life Sciences team. The team, led by Jamie Foster, provided legal support on negotiation of the joint venture agreement, including corporate, commercial and IP advice, and liaison with local counsel. Commenting on Hill Dickinson’s role in advising SmartMed on the deal, Jamie Foster said that exciting prospects now lie ahead for the SmartMed team. He said: ‘Innovation in healthtech lies primarily with small, innovative, start-up businesses that have the ability to see opportunities and adapt quickly as the market develops. SmartMed is a classic example of a business that has seized an opportunity despite the additional complexities of working with a partner based outside the UK. ‘Where healthtech businesses of all sizes inevitably need support – and where Hill Dickinson’s Life Sciences team is ideally placed to assist – is in ensuring they are aware of, and can successfully navigate, the complexities of the frameworks that surround this highly regulated field, as well as being able to successfully commercialise their products. The future for SmartMed is potentially very exciting and we wish Saadi, Simon and Neil every success in this new venture.’ SmartMed CEO, Simon Eyre, commented on the negotiations: ‘A collaboration project of this size and magnanimity is always going to be complex, and our chosen partners being so distant and different culturally added to this challenge. With the assistance and guidance from Hill Dickinson, we were able to overcome the complexities of international law and the hard work and common-sense of all parties involved finally paid off. This is now a major opportunity for SmartMed and it also shows UK continues to lead in innovation for digital health globally.’ SmartMed is a previous winner in the first Mayor of London MedTech Business Awards, a business support initiative run by SEHTA in collaboration with MedCity, held in 2018. Following participation in an earlier accelerator programme run by DigitalHealth.London, which aims to speed up the adoption of technology in London’s NHS, SmartMed has also been accepted onto the UK government’s G-Cloud framework, an initiative targeted at easing procurement by public-sector bodies, which helps it provide more services to the NHS. Hill Dickinson is a leading international law firm with expertise in life sciences and healthtech. As part of its commitment to supporting SMEs in the digital health space, Hill Dickinson has partnered with SEHTA, the South East Health Technologies Alliance, and Medilink North of England Ltd, to provide legal support to the organisations’ members. Both membership bodies act as representative bodies for the healthcare technology sector, supporting SMEs and fast growth startups.
12 | SME NEWS - Southern Enterprise Awards 2019
13 | SME NEWS - Southern Enterprise Awards 2019
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Best Accreditation Management & Business Development Consultancy 2019 Established in 2014, Functio provides expertise in the performance and growth of businesses through certifications, accreditations and management systems. Catering to a wide variety of industries, discover why this firm are living up to their namesake of performing, and to an exceptional standard. Certifications have continued to grow yearly since their inception, with ISO 9001 Quality Management and ISO 14001 Environmental Management being the most popular. Functio’s clientele stretches across a plethora of industries, including construction, engineering, transport, logistics, healthcare, technology and manufacturing. Always looking forward, the company focuses on supporting organisations in improving, gaining a comprehensive understanding of their people, processes, structure, objectives and systems in order to bestow ISO certification. The primary business of the company is focused on ensuring that client businesses can continue to perform better through the Management Systems they build, and services they provide. By understanding existing processes and management systems, the team at Functio can help businesses achieve certification, improve their processes, and grow teams and platforms. With a wide variety of services that can either be individually commissioned or requested as a package, Functio can help any business in a myriad of ways. Whether through accreditation management, business consulting, contract and supplier pre-qualifications, or bespoke training, coaching and mentoring, the firm can work to exact requirements in helping their clients build their small, medium, or large business.
simply need some support in keeping on top of their certifications, the firm offer initial consultations that are free of cost and obligation. Functio’s core mission is aligned with its own core values, supporting its own team of staff as much as it does any clients that work alongside them. Open communication, supporting one another, and integrity all help to cultivate an atmosphere of positivity and empowerment for the team to deliver the best service possible to clients. Offering ongoing development for staff, each member is ensured the correct skills and training in dealing with any client issues. Specific certifications have had the spotlight on them in recent times, including ISO 27001 Information Security in the wake of GDPR’s implementation in 2018. As the world becomes more environmentally aware, Functio are also aware of the rise in companies seeking ISO 14001 Environmental Management. The newly released ISO 45001 Occupational health and Safety standard requires those with the old
OHSAS 18001 to migrate by no later than March 2021. With more companies growing ever busier, the company are also expanding their ISO Maintenance Services, a cost-effective way of managing the requirements of ISO on a continuing basis. Being based in the South of England has proven to be of great benefit for Functio, as the region continues to be home for a diverse range of organisations and industries. With a relatively buoyant market, new businesses are constantly growing and setting up across the South, each requiring ISO certification and other accreditations for them to secure ongoing development for growth, despite the impending effects of Brexit. Continuing to grow from strength to strength, Functio’s excellent service offerings can be seen across many businesses in the South of England. An area of continual growth and new development, this company’s ability to help inform, develop and grow SME’s has the potential to prove invaluable to the British economy for years to come.
Company: Functio Website: www.functio.co.uk Contact: Kieran Moon
For clients that are already certified, Functio provide a maintenance service in which the staff team regularly audit clients’ management systems and processes. In doing so, the firm can offer detailed levels of feedback and improvements, whilst maintaining management systems and associated registers and documents. For clients thinking about beginning their ISO journey or
7 | SME NEWS - Southern Enterprise Awards 2019
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Martin Audio Ltd. Best International AV Equipment Manufacturer 2019 Manufacturing professional audio equipment for the concert, touring and festival industry, Martin Audio has been delivering the best possible audience experience for nearly fifty years. Having been named as Best International AV Equipment Manufacturer 2019 in SME News’ Southern Enterprise Awards, we profiled the firm to find out the reasons behind their sustained success. Since the company’s formation in 1971, Martin Audio has evolved to work with some of the greatest musical super groups to grace the stage. Originally founded by engineering maestro David Martin, the firm’s vision was to enable bands to play to larger audiences where they would be properly heard for the first time. The company’s reputation saw exponential growth, and they were soon producing world-class touring systems for the likes of Pink Floyd, The Who, and Supertramp. Proud of their heritage, David’s central philosophy of the importance of the audience experience has remained at the centre of their business since.
audio solutions. The business also specialises in the permanent installation of professional audio systems across a wide range of venues from nightclubs and auditoriums, to houses of worship and bars and restaurants.
The last twelve months have seen continued resurgence of Martin Audio as an industry innovator. A process which started in 2016 saw the firm take on a new management team, refocusing their work on the needs and expectations of the client with a totally refreshed product line-up that includes a full roster of new and improved
This has helped the firm to deliver unique technology and propositions into the marketplace that provide better control, coverage and consistency of sound across a space. Also, Martin Audio pride themselves on their ability to mitigate unwanted sound spillage at a city-based music festival, or other public music-based events.
Boasting a wide portfolio that can cater for multiple applications, Martin Audio are able to provide a one-stop-shop for loudspeaker requirements. With a valued and recognised signature sound across the portfolio, their systems have been enjoyed across the world. The firm’s research and development department represent 20% of the workforce, ensuring that new product development and innovations are a key factor to their success.
Martin Audio are also keen to take advantage of their position in the south of the United Kingdom, tapping into local colleges to access the large numbers of talented young people. The firm help develop the next generation of engineering talent with their apprenticeship and intern programmes, working alongside educational facilities to show young people that there is potential for a long career in the audio industry. Looking towards the future, the plan is very much the same as it has been: continue to grow by doing what they are best at. Through more investment into innovation and expanding the product and service portfolio, Martin Audio aim to enable further growth in installations as well as live sound applications. The business is also investing in people and facilities to help manage that growth, alongside their capacity to better serve customers and audiences. Ultimately, the firm’s success is down to their continued devotion to putting the audience experience first. By dedicating themselves to working hard in delivering the ultimate musical experience, Martin Audio have cultivated an international reputation for supplying superb, performance-ready systems across the entire spectrum of sound reinforcement applications. Company: Martin Audio Ltd. Website: https://martin-audio.com/
6 | SME NEWS - Southern Enterprise Awards 2019
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SOUTHERN ENTERPRISE AWARDS 2020
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